Epson 760/860 manual

® ® EPSON Stylus COLOR 7 60 EPSON Stylus COLOR 8 60 Printer Basics Printed on recycled paper with at least 10% post-consumer content.[...]

ii Copyright Notice All rights reserved. No part of this publication may be reproduced, sto red in a retrieval system, or transmitted in any form or by any me ans, electronic, mechanical, ph otocopying, recording, or othe rwise, without the prior written permis sion o f SEIKO EPSON CO RPORATI ON. The in formation co ntained herein is design ed on l[...]

iii Contents WELCOME! 1 About Your Software 2 About Your Documentation 3 Warnings, Cautions, Notes, and Tips 3 Windo ws Syst em Re quirem ents 4 Macintos h System Requir emen ts 5 ENER GY STAR Comp liance 6 Year 2000 Ready 6 Import ant Sa fety Inst ruction s 6 Ink Cartridge Safety Instr uctions 7 VIEWING YOUR ELECTR ONIC PRINTER M ANUAL 9 Accessing[...]

iv Printing with Photo Enhance 23 Using Custom Project Type s 26 Usin g Adv ance d Set tin gs 28 Usin g Spec ia l Pape rs 31 EPSON P hoto Q uality I nk Jet Pape r 31 Matte Paper - H eavyweight 31 EPSON Photo Pape r 31 Envelo pes 34 Selectin g the Correct Media Type 35 MAINTAINING YOUR PR INTER 37 Clean ing the Prin t Head 37 Usin g th e Hea d Clea [...]

v PROBLEM SOLVING 49 Diagno sing Printer Problems 49 Chec king the Cont rol Pan el Lig hts 49 Runnin g a Pr inte r Chec k 51 Identifyi ng Print er Parts 52 Problems and Solutions 53 Problems S etting Up the Printer o r Install ing Soft ware 53 Problems with Printing 54 Problems G etting Go od Print Quality 55 Problems wi th Paper Fe eding 58 Solvin[...]

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1 Welcome! Your EPSON Stylus ® COLOR printer is the ide al output devi ce for small office or business print ing. You can pri nt anyth ing from re ports a nd resumes to photo s and overh ead tra nspa renc ies wi th gre at res ults. The printer comes with these features: ■ Resolutions up to 1440 by 720 dpi (dot s per inch), even on plain paper ?[...]

2 About Your Software The printer software CD-ROM includes all the so ftware you need for printing: ■ Your printer d river run s your printer an d lets you co ntrol ho w your documen ts look . You can ’t use your printe r with out i t. ■ The EPSON ® Guided Printi ng Exercise, a q uick step-by-step guide to changing your printer soft ware set[...]

3 About Your Document ation To set up y our printer and install its software, see th e Start Here poster. This book contain s sy stem requirem ents , important safe ty informati on, an d instructio ns on: ■ viewing yo ur electron ic printer ma nual ■ prin tin g wi th Wi ndo ws ® or on a Macintosh ® ■ using spe cial papers ■ mainta ining t[...]

4 Windows System Requirements To use your printer and its so ftware, your system should have: ■ An IBM ® compatible PC with at least a 486/66 MHz (for Windows 98) or 486/25 MHz (for Wind ows 95 or Windows NT ® 4.0) processor (Pentium ® processo r recommend ed) ■ Microsoft Windows 95, Windows 98, or Windows NT 4.0 ■ At least 16MB of RAM (32[...]

5 Macintosh System Requirements To use your printer and its so ftware, your system should have: ■ An Apple ® iMac ™ s eries or Power Macintosh ® G3 w ith USB port ■ For iMac: Mac ® OS 8.1 or later For Power Macintosh G3: Mac OS 8.5.1 or later If your iMac is running OS 8.1, you’ll need to update your operating system be fore inst alling [...]

6 E NERGY S TAR Compliance As an E NERGY S TAR Partner, EPSON has determined that this prod uct me ets the E NERG Y S TAR guidel ines for ener gy efficiency. The EPA E NERGY S TAR o ffice equipment program is a voluntary pa rtne rship with the com puter and office equip ment industry to promot e the intro duction of energy-ef ficient p ersonal comp[...]

7 ■ Connect a ll equipmen t to prop erly ground ed power out lets. Avoi d using outl ets on the sa me circuit as photocop iers or air cont rol systems that regu larly switch on and off. ■ Place th e printer ne ar a wall outl et where the plug can be ea sily unplugg ed. Placez l’imprim ante prè s d’une pri se de conta cte où la fiche peut [...]

8 ■ Once you install an in k cartridge, do not open the clamp or re move the cartridge except to re place it with a new one. The cartridg e may become unusable otherwi se. ■ Do not use a n ink cartr idge beyo nd the date printed on the cartridg e packag e. For best res ults, use up the i nk cartridge s within six m onths o f instal ling th em. [...]

9 Viewing Your Electronic Printer Manual Your printer software CD-ROM includes an electronic Reference Guide for your printer. The manual is in HTML format, so you nee d a browser—such as Internet Explorer 3.0 or later or Netscap e Navigator 3.0 or l ater—to view it. If you are using a different browser, t he pages may not displ ay correctly. A[...]

10 3. Click View Electronic Document ation . The main screen for your printer a ppears: 4. You can either view the manual from the CD-ROM ( View Reference Guide ) or copy the manual to yo ur hard drive ( Inst all Reference Guide ) and view it from the re. For det ails on viewin g the ma nual, see the nex t se ction. If you copied the manual to yo u[...]

11 After expanding the table of content s, you can click on the to pic you want to view. If there’s a right arrow , click it to view subto pics, t hen click on a to pic to g o to it. Click the d own arrow to close a s ubtopic li st. Closed list, cli ck to expand Click to go to topic[...]

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13 Printing from Start to Finish Here’s what to do to print a basic document —such as a memo, newsletter, or photog raph—from loadin g the pa per to sele cting p rint se tting s to cont rolli ng th e prin t job . Fo llo w the i nstr ucti ons i n th ese se ctio ns: ■ “Printing with Windo ws” on page 14 ■ “Printing on a Macintosh” o[...]

14 If you didn’t install the Guided Print ing Exercis e when you se t up your pri nter, follow these steps to inst all it : 1. Insert the printer software CD-ROM. 2. Windows : Double-click My Computer , double-click yo ur CD-ROM drive icon, th en double-cli ck the EPSON icon. The Main Menu appears. Macintosh : Double-click the EPSON CD-ROM dr ive[...]

15 Keep the following in mi nd when loading paper: ■ Load the printabl e side face up. It’s usually whiter or brig hter than the o ther side. ■ Load lett erhead o r prepri nted pape r into the printer top e dge first . ■ Don’t load pap er above the arrow on the left edge guide. If you’re print ing on envelopes or other spec ial paper si[...]

16 If you cli ck the pri nt icon on your appl ication’ s tool bar inste ad of select ing Prin t from t he File menu, you may not get the option t o change the pri nter software s etting s be fore pri nting. Selecting Printer Software Settings Once you click Propert ies , you see your printer software Propertie s dialog box. The most important thi[...]

17 ■ Set the Mo de option to Automatic . This lets the printe r softwa re determi ne the best se tting s for your pri nt job. It’ s the ea siest wa y to ge t good pri nting results on all ty pes of paper. ■ Set the sli der in the Mo de box to Quality or Speed . This lets you choose be tween a higher resolution or faster p rinting (or an in-be[...]

18 Controlling Printin g Once you’ve clicked OK , you return to the Print di alog b ox. Click OK (or Print , dependin g on your ap plicati on) to st art print ing. After a m oment , the Progres s Meter ap pears and sho ws the progress of your p rint j ob. You can use the buttons to cancel, pause, or restart printing. You can also see ho w much in[...]

19 Printing on a Macintosh This section describes these basic steps for printing on a Macintosh: ■ loadin g paper ■ openin g the p rinter s oftware ■ selecting printer soft ware setti ngs ■ contro lling printing (To print with Windo ws, see page 14.) Loading Pap er Make sure yo ur printer and computer are turned on. Place your pa per agains[...]

20 Opening the Printer Software After you op en your appl ication pro gram and create your documen t, you’re ready to select your pa ge setup a nd other printe r software settin gs. From the F ile menu , click Page Setup . Y ou see your appl ication’ s page s etup dialog box (your dialog box may look slightly different): Make the following sele[...]

21 Selecting Printer Software Settings Now op en the File menu and cl ick Prin t . Yo u s ee the main p rinter s ettings dia log box for your appli cation (your dialog b ox may look slightly di fferent): The most important thing to remember is to set the correct Media Type for th e paper you’re using. The Media Type setting affects the o ther opt[...]

22 Controlling Printin g Once you’ve clicked Print , your pr inte r begi ns prin tin g. If you turned on background printing, yo u can select EPSON Monitor3 from the Applicati on menu at the righ t side of t he menu ba r to check th e progress of your print job. You see the EPSON Moni tor3 dialog box: If you’re not using backg round print ing, [...]

23 Printing wit h PhotoEnhan ce The printe r driver include s PhotoE nhance op tions that increa se image brightn ess and contra st to improve the app earance of lo w-resoluti on photos . You can als o add specia l effects, such as Soft Focus. If you’re pri nting high- resolut ion images, yo u may want to use the Automati c setti ng instead; see [...]

24 You see one of these dia log boxe s: 4. Choo se t he Media Type you want to print on. (If you’re not sure whi ch setting to select, see page 35.) 5. Choo se Color ink. (You cannot select Pho toEnhance if Bl ack ink is selected.) 6. Click PhotoEnhance . 7. If your photo graph was ta ken with a d igital ca mera, you can cl ick the Digital Camera[...]

25 8. For more fine tuning, click Standa rd . You see a li st of specia lized set tings for ph otog raphs . Select th e settin g that mo st clo sely matc hes yo ur phot ogr aph ( People or N ature ) or select one of the special fil ters ( Sof t Focus or Sepia ). You may need to expe rime nt wi th t hese s ett ings to ge t the e xa ct lo ok yo u wan[...]

26 Using Custom Project Types Your EPSON Stylus COLOR print er software includes custom project type s with preset o ptions fo r printing s pecific type s of docum ents— such as rep orts, graphs, or drafts. These options le t you quickly select th e best settin gs for your particular ty pe of document and paper, or select a color-matching method [...]

27 7. Choose a project typ e following these gu idelines (these settings are restrict ed by your Media Type and Ink se tting s): ■ Text/Graph : For prin ting grap hics-i ntens ive document s like p resen tations with charts and graphs. ■ Economy : For printing rough drafts of te xt on plain paper. Sa ves ink. ■ ICM (Image Color Matching; Wind[...]

28 9. If you nee d to re duce or enla rge the image (pro portional printing), p rint mult iple pages on a si ngle sh eet, “til e” an image t o make a large po ster, or add a wate rmark, do the follo wing: Windows : Click th e Layout tab. Macintosh : Click the Layout button. (You can oft en make t hese setti ngs in your appl ication software. If[...]

29 5. Click Custom , and the n click the Advanced b utto n. You s ee th e Advan ced d ialog box: 6. Chec k th e dis play ed Me dia T ype an d Ink sett ings y ou se lect ed on the m ain dial og box. You can change them he re as you customize your sett ings, if ne eded. 7. Choo se a P rint Qua lity setting (the availabil ity depend s on yo ur Media T[...]

30 8. Sele ct a color m anagem ent me thod (t he availa bility depe nds on your opera ting system). 9. Select any o ther settings you need to change. Many of the settings are automatically select ed by other sett ings you choose. For detai ls on all the printe r software sett ings, se e your elec tronic Reference Guide . After you custo mize your p[...]

31 Using Special Papers How can you get the best-loo king photos, most vivid colors, and sharpest te xt? Always use EPSON’ s special ink jet papers. To show you how much di fference EPSON paper can make, we’ve included some free sample s. Check out t he EPSON Photo Quality Media Pack that came wi th your printe r. Instructions for printing on t[...]

32 ■ Select Phot o Paper as the Medi a Type setting . ■ To keep your pr intout s looki ng their best, sto re them i n a resea lable p lastic bag or other airtight covering and protect them from heat, humidity, and direct sunlight. Return unused pape r to the orig inal package as s oon as you finish p rinting. If you’re using let ter-size or A[...]

33 Panoramic Photo Paper 1. Pull u p the pap er sup port ex tensio n. Load on e sheet of Panor amic pape r gloss y side up. H old up the pape r’s top e dge an d press t he S load/ eject button t o feed it into t he printer. 2. Choo se Photo Paper as the Me dia Type se tting and Panoramic 210 × 594 mm as the Pap er size se tting . Preserving Pho [...]

34 Envelopes You can load up to 10 envelopes at a tim e, flap edge fi rst and prin table s ide up . Place t hem agai nst the ri ght edg e guide a nd slide the le ft edge g uide agains t the m. (You’ll get better resul ts if you press e ach envelop e flat before loading i t, or load one envelope at a time.) Set the t hickn ess le ver to the + posi[...]

35 Selecting the Co rrect Media Type Your printer a utoma tically ad justs itse lf for the type of paper you select in your printer software. That’s why the Me dia Type setting is so im portan t. It tel ls your printe r what kind of pa per you’re using and adjus ts the ink coverage accordingly. Before you print, always check your Media Type set[...]

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37 Maintaining Your Printer This sect ion describe s main tenance procedures to keep yo ur print er working at its be st and prepar ation s teps for mo ving your prin ter. Follow t he instructi ons here for: ■ cleaning the print head (belo w) ■ replacing an ink cartridge (on page 41) ■ aligni ng th e print hea d (on page 46) ■ cleaning the [...]

38 Using the Head Clean ing Utility Follow th ese ste ps to run the H ead Clea ning utilit y: 1. Make sure th e printer is turne d on but not printi ng, and bot h the B black and A color ink out lights are off. (If an ink out li ght is flashing, replace t he ink cartridge instead.) 2. If you have an application running, access the printer sett ings[...]

39 7. If the no zzle check pa ttern has n o gaps in it s dots, cli ck Finish . If the patte rn is mis sing dots, cli ck Clean to clea n the prin t head again. If y ou don’t s ee any im provemen t after cl eani ng thre e or four time s, che ck the solutions in “Problems Getting Good Print Quality” on page 55. You can also turn the printer off [...]

40 Or, with Windows, cli ck Start , point to Settings , then sele ct Printers . Right-cl ick your EPSON Stylus COLOR printer icon in the Printers window. Then select Properti es ( Document Defaults in Windo ws NT). 5. Windows : Click th e Utility tab. Macintosh: Click the Utility button . 6. Make sure pape r is loaded in the printer, click the Nozz[...]

41 Replacing an Ink Cartridge When th e B bla ck or A color i nk out light f lash es, the indica ted cart ridge is lo w on ink. This is a good time to make sure you have a new cartridge. When the light stays on, the c artrid ge is empt y and y ou need t o repla ce it. You cannot print i f either ink cartr idge is empty. Le ave the empty cartr idge [...]

42 Removing and Installin g Ink Cartridges You can replace a cartridge when the B black or A color ink out li ght is ei ther flashing or on. (If you perform these ste ps when both ink out lights are off, the printer cleans the print heads as described on p age 37.) Be sure you have a new ink cartridg e before you beg in. Once you start the ink cart[...]

43 5. Unwrap the new i nk cartridge. Then remove onl y the yellow pa rt of the ta pe seal on top. Don ’t remove th e blue part of the tape seal. 6. Lower the new ink cartridge i nto its holder with the label facing up and toward the back of the prin ter. 7. Press down the ink cartridge clamp until it locks in place, but don’t press down o n the[...]

44 Replacing an Outdated In k Cartridge When an ink cartridge is more than six mo nths old, yo u may need to replace it if you notice t hat your pr intouts do n’t look as g ood as they used to. If prin t quality doe sn’t improve aft er cleaning a nd aligning the print h ead, you can replace on e or both cartridges. Follow th ese ste ps to re pl[...]

45 5. Unwrap the new i nk cartridge. Then remove onl y the yellow pa rt of the ta pe seal on top. Don ’t remove th e blue part of the tape seal. 6. Lower the new ink cartridge i nto its holder with the label facing up and toward the back of the prin ter. 7. Press down the ink cartridge clamp until it locks in place, but don’t press down o n the[...]

46 Aligning the Print Head If your printo uts cont ain mi saligned vert ical lines , you may ne ed to alig n the prin t head. Your prin ter must be con nected to a local po rt, no t on a network, to use th e Print Head A lignmen t utility . Follow th ese ste ps: 1. Make sure th e printer is turne d on, but not printi ng, and le tter-si ze paper is [...]

47 Cleaning the Printer To keep your printe r working at its best, you sho uld clean it several times a year. Follow th ese ste ps: 1. Turn off the printer, unpl ug the power cord, and disco nnect the printer cable. 2. Remove all t he paper fro m the sheet feeder. 3. Clean the exterior o f the printe r with a soft, damp cl oth. 4. Clean ink out of [...]

48 Transportin g the Printer If you move your p rinter some distance, you nee d to prepare it for t ransportation in its ori gin al box. F ollo w th ese ste ps: To avoid damage, always le ave the ink cartridges installed when transporti ng the printer. Be sure to remove t he tape used i n step 4 after install ing the printer in i ts ne w locat ion.[...]

49 Problem Solving This secti on gives y ou the basi cs for diagnos ing and so lving printe r problems. ■ First se e “Dia gnosin g Printer Proble ms” t o help det ermine wha t the ca use of the proble m may be. ■ Then se e “Probl ems and S olution s” on page 53 for s olution s to comm on se tup and software problem s. It’s a good idea[...]

50 P is on The P power light is on when the printer is on and ready to print. It flashes when the printer is receiv ing a print job, cha rging ink, or cleaning the print head. S flashes a nd B and A are on When the S paper out light flashes and both ink out lights come on, you have a paper jam. Press the S load/eject button to try to clea r the jam[...]

51 Running a Prin ter Check You can run a pri nter check t o determ ine wheth er a problem co mes from th e printer itself or some oth er source. Foll ow these ste ps to run the printe r check: 1. Make sure both the printer and computer are turned off. 2. Disconnect the interface cable from the printer. 3. Make su re pap er is loade d in the pri nt[...]

52 Identifying Pr inter Parts If you need h elp id entifyi ng the pa rts of the p rint er, refer to t hese ill ustratio ns: ink cartridge holders thi ckne ss lever control panel sheet feeder left edge guide output tray extensions output tray printer cover paper support right edge guide[...]

53 Problems and Solutions Here are s ome basic troubl eshooti ng tips i f you have any problem s setting up your printer, in stallin g software , getting g ood print qua lity, feed ing paper, or ot her misce lla neou s prob lems . Problems Settin g Up the Printer or Installing Software The printer star ted making nois e after ink cartridge installa[...]

54 Problems with P rinting Only the P power light is on, but nothing prints . . . ■ Make sure the in terfac e cable is connecte d securely and th at the cable meet s the system require men ts on page 4 or pa ge 5. ■ Run a printer ch eck as described on page 51. If the check page print s, make sure your prin ter an d applica tion sof tware are i[...]

55 Problems Getting Good Prin t Quality You see horizontal banding . . . ■ Make sure the prin t head n ozzles ar e not clo gged. To cle an the print head, see page 37. ■ Make sure the Medi a Type s etting match es th e pa per y ou lo ade d. See page 35 for guidel ines. ■ Make sure the prin table si de of th e paper is face up. It is usually w[...]

56 Your printo ut is bl urry or smeared . . . ■ Make sure your paper isn ’t damp or loaded face down (the printable side should be loade d face up). If it’s damp, re load a n ew stac k of paper. ■ Use a su pport she et with special media or t ry loading y our media one s heet at a time . ■ Make sure your paper or media meets the sp ecific[...]

57 You see wrong or missi ng colors . . . ■ Make sure the In k setti ng is se t to Color for color images and your applicatio n is se t for color printi ng. ■ Make sure the prin t head n ozzles ar e not clo gged. To cle an the print head, see page 37. ■ Make sure the ink cartridges aren’t low on in k. If eithe r ink o ut ligh t is flashi ng[...]

58 Problems with P aper Feeding Too many copies are printing . . . Make sure the Copies set tings in the prin ter so ftwa re and y our applicatio n aren ’t both s et for multip le copies. Paper doesn’t eject fully or is wrinkled . . . ■ If th e pa per do es n’t ej ect ful ly, y ou may hav e se t the w ron g pap er si ze. Press the S load/ej[...]

59 Solving Miscellaneo us Printout Problems The margins are incorrect . . . ■ Make sure the pa per setti ngs i n your printer software are correct for your pa per size. See th e electr onic Reference Guide for instructions. ■ Check your s oftware documentatio n for instruction s on selecting the correct margins for your pape r size. The ma rgin[...]

60 Uninstalling Prin ter Softw are Windows 1. Double-click My Computer , then double-click the Control Pa nel icon. 2. Double-click Add/Remove Pr ograms . Click EPSON Print er Software in the program li st, then s elect your EPSON St ylus COLOR printe r icon . 3. Click the Add/Remove butt on and follow the instructions. 4. If you’re usin g the US[...]

61 Where To Get Help If you need help wit h your printer or its software, see the contact information bel ow. For help with th e creative app lications on the printer s oftware CD-ROM, see page 62 for contact information. If you nee d help using othe r software with an EPSON product, see the do cumentation for that software for te chnical support i[...]

62 To speak to a technical support repre sentative, dial: ■ U.S.: EPSON Stylus COLOR 760; (562) 276-7542 EPSON Stylus COLOR 860; (562) 276-7586 6 AM to 8 PM , Pacific Time, Monday through Friday and 7 AM to 4 PM , Sat urday ■ Cana da: (905) 709-2567 , 6 AM to 8 PM , Pacific Time, Monday through Friday and 7 AM to 4 PM , Saturda y Toll or lon g [...]

63 Index Numerics 360 dp i In k Jet Pap er, 35 4 x 6-in ch Ph oto Paper, 31 to 32 A Accessories, 41, 62 Advanced settings, 28 t o 30 Aligning pr int head, 4 6 Autom ati c mode, 16 to 17, 21 B Background printing, 2 2 Banding, 34 , 55 Blurry i mages, 56 Browser, 9 C Cable, p rinter , 4, 5 Checking pr inte r, 51 Cleaning print h ead, 37 to 40 printer[...]

64 I ICM (Image Co lor Matc hing) setti ng, 27 Incorr ect ch aracte rs, 57 Incorrec t colo rs, 57 Ink ca rtri dge repl acin g, 41 to 43 repla ci ng out dat ed, 41 , 44 to 45 safety instruct ions, 7 to 8 Ink Jet Tr ansparenc ies, 35 Ink level, 18, 41 Ink setti ng, 16, 21, 24, 26, 29 Iron-On Cool P eel Transfer Paper , 35, 59 L Layout problems, 5 9 s[...]

65 Pri nter cable , 4, 5 check, 51 cleaning, 47 contro l pa nel, 39 , 49 to 50 featur es, 1 mainta ining , 37 to 47 noise, 54 parts, 52 proble ms, 49 to 51, 54 status, 1 8, 22 trans por ting, 48 Pri ntin g advan ced , 28 to 30 controll ing , 18, 22 Macint osh, 19 to 22 Windows, 14 to 18 with custom proje ct ty pes, 26 to 28 with PhotoE nhance, 23 t[...]

66 FCC Compl iance Statement For United States Users This equipmen t has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These lim its are designe d to provide reasonable p rotectio n against harmful interferenc e in a residential installation. T his equipment generates, uses, and [...]

68 EPSON Ink Jet Pap ers Use EPSON’s paper an d inks to get th e same photo qua lity results that have ear ned your printer all of its awar ds! EPSON’s p apers are special ly coat ed to wo rk with EPSON’ s quick drying inks. You’ll notice that when pr ints co me o ut of yo ur pr inte r, you can im medi atel y hand le th em. Th ere is no dr [...]

69 How to Order EPSON Ink and Paper To order EPSON ink ca rtridg es, paper, and other printi ng medi a, conta ct your dealer or call EPSON Accessories at (800) 873-7766 or visit our web site at www.epsonsupplies.com (U.S. sales only). In Canada, please cal l (80 0) 873-77 66 for d ealer r eferra l. Ink Cart ridg es Blac k S0201 89 Color S0 20191 EP[...]