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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Epson BTP-M170, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Epson BTP-M170. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Epson BTP-M170 should contain:
- informations concerning technical data of Epson BTP-M170
- name of the manufacturer and a year of construction of the Epson BTP-M170 item
- rules of operation, control and maintenance of the Epson BTP-M170 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Epson BTP-M170 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Epson BTP-M170, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Epson service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Epson BTP-M170.
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Table of contents for the manual
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Page 1
USER’S MANUAL Imp act Receipt Printe r BTP-M170 Shandong New Beiya ng Information T echnology Co., Lt d. ORIENT T echnologies bv[...]
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Page 2
BTP-M170 User ’ s Manual - 1 - Declaration Information in this do cument is subject to change without notice. ORIENT T echnologies bv (hereinaf ter referred to a s “ORIENT T echnologies”) and SHANDONG NEW BEIY ANG INFORMA TION TECHNOLOGY CO., L TD. (hereinaf ter referred to as “SNBC”) re serves the right to improve product s as new techno[...]
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Page 3
BTP-M170 User’s Manual - 2 - BTP-M170 has b een approved of the following certification. Contact us In CHIN A: Address: No.169 Huoju Rd, Weihai, Shandong, China. 264209 Hot line: +86-631-5673777 Fax: +86-631-5673778 E-mail: sales@newbeiyang.com Web site: www .newbeiyang.com (via Contact button) In EUROPE: ORIENT T echnol ogies bv Address: Meerhei[...]
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Page 4
BTP-M170 User ’s Manual - 3 - Content s GENERAL SAFETY INSTRUCTION ....................................................................................... 1 1 OVER VIEW ......................................................................................................................... 2 1.1 OUT LINE ..........................................[...]
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Page 5
BTP-M170 User ’s Manual - 4 - 4.10 HOW T O USE THE DRIVER ...................................................................................... 14 4.10.1 User defined page ............................................................................................... 14 4.10.2 Parame ter explanation ..............................................[...]
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Page 6
BTP-M170 User ’s Manual General Safety Instruction Before insta lling and us ing the pri nter , please read the followi ng items caref ully: 1. Safety Instructions Do not to uch the tea r-off bar of the pri nter . The print head is at a high te mperature during printing or just after op eration, do not touch it and it s peripherals for rea sons o[...]
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Page 7
BTP-M170 User ’s Manual - 2 - 1 Overview 1.1 Outline The BTP-M170 is a 9-pin serial impact dot ma tr ix receipt printer of fering high quality , high speed, and sta ble performance. It is widely used in real-time printing on-site, such a s POS system and ho spitality application s. The BTP-M1 70 can be connecte d with other devic es via parallel [...]
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Page 8
BTP-M170 User ’s Manual - 3 - 2 S pecifications 2.1 Main Specification Item S pecification Print mode 9-pin serial imp act dot matrix Print speed Max. 4.2LPS (420 dots /line) Print width Max. 420(half dots)/210(full do ts) Paper type Continuous paper or marked paper Paper width 76±0.5mm,69.5±0.5mm,57.5±0.5 mm Single layer 0.06—0.085mm Paper [...]
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Page 9
BTP-M170 User ’s Manual 2.2 Paper Specification 2.2.1 Continuou s paper 1) Normal paper ¾ Paper width: 76±0.5mm/ 69.5 ±0.5mm/57.5±0.5mm ¾ Max. pa per roll O/D: Φ 83 mm ¾ Paper roll core: Φ 12.5mm ¾ Paper thickness: 0.06—0.085mm 2) Multi-layer paper (1 origina l +2 copies) ¾ Paper width: 76±0.5mm/ 69.5 ±0.5mm/57.5±0.5mm ¾ Paper thi[...]
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Page 10
BTP-M170 User ’s Manual 2.3 Print and Tear-off Position 2.3.1 P rint position - 5 - L1: Paper wid th L2: Print width L3: Print lef t margin L4: Print right margin According to the dif ferent paper wid th of the L1, the print width (L2) and the right/left margin (L3/L4) should be cha nged as below: Paper width (L1) Print width (L2) Left margin (L3[...]
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Page 11
BTP-M170 User ’s Manual 3 Outline and Part s 3.1 Outline and Parts 1 - T ear-off bar 2 - To p c o v e r 3 - Paper near end sensor 4 - Paper guide 5 - Power swi tch 6 - FEED button 7 - P APER LED 8 - ERROR LED 9 - POWE R LED 10 - Ribbon 11 - Ribbon knob 12 - Print mechanism 13 - Paper guide platen 14 - Communic ation in[...]
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Page 12
BTP-M170 User ’s Manual e- ERROR L ED Indicate a ll error status. Under normal conditions, ERROR LED is always of f; under error conditions, ERR OR LED will flash. f- POWER LED Indicate powe r status (on/o ff). When tur ning on printer , POWER LED is always on; whe n turning off printer , POWER LE D is always off. g- Paper near end sensor Detect [...]
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Page 13
BTP-M170 User ’s Manual 4 Inst alling 4.1 Unpacking When unpa cking, you should check whether all p arts are present and undamaged in accordanc e with the packing list. If an y part is missing or damaged, please contact SNBC or your local a gents. 4.2 Installing Position and Direction of the Printer 1) The printe r should be mounted on a flat and[...]
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Page 14
BTP-M170 User ’s Manual Caution: Use only the supplied power adap ter or other equal model. When conne cting or disconnecting the cable connector of the power adapter , always pull on the connector , not on t he cable. Do not pull on the power adapter cord. Otherwise the cord may be damaged or broken, causing a risk of fire or electri[...]
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Page 15
BTP-M170 User ’s Manual 4.6 Loading th e Roll Paper 4.6.1 Con firming the me dia After connecting the power adaptor and signal cable, you can load the media for printing. Before loading roll paper , you should confirm the type of the paper to be u sed for printer . The default p aper type is continuous pap er . If marked pap er will be used, plea[...]
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Page 16
BTP-M170 User ’s Manual Roll paper should be rolled tightly to el iminate risk of paper jam or othe r malfunction. Paper should be loaded in p aper cabinet firmly and str aight; otherwise, it will af fect paper auto-loading and prin ting. 4.7 Loading Ribbon 1) Open top cover of the printer. 2) Turn the ribbon knob two or three time s acco[...]
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Page 17
BTP-M170 User ’s Manual and Hold FEED key to configure the prin t” then enter hold-on st atus. The P APER LED flashes. 3) Press the FEED button for a short time, the p rinter will print a secon d page with a pa ttern using the built-in character set s; Press the FEED button for a long time, the printer wi ll ente r button configuration mode. 4.[...]
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Page 18
BTP-M170 User ’s Manual 3) Select the setup type “Typical” , then click “Next” button. 4) Select the current system type and click “Next” button. 5) Set printer port. The default port is “ LPT1”. User can install it based on actua l port. Under Windows N T4.0 or above, please se lect “BYCOMx” for ser ial driver (x equa ls to 1[...]
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Page 19
BTP-M170 User ’s Manual 4.10 How to Use the Driver After in stalling the driver , you can pr int all characters and images in WORD or EXCEL file, That is ‘’What Y ou See Is What Y ou Get’’. But you should se t the page and sele ct parameters properly . 4.10.1 U ser defined page If the page size defin ed by the driver can not meet user ’[...]
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Page 20
BTP-M170 User ’s Manual 7) Ta ke “Metric” or “Eng lish” as measurement units. Self define paper width and length, right/left marg in and up/down ma rgin of the printing area . 8) Click “Save Form” button. 9) Click “Apply” button to finish paper se lf-definition. Caution: Before set p aper self-definition, please en sure that t[...]
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Page 21
BTP-M170 User ’s Manual 4.10.2 Parame ter explanation The driver of fers cut mode, paper type and cash drawer function for users. Users can configure the paramet ers according to their conditions. T ake Windows XP syst em as an example to describ e how to set the driver p arameters. 1) Setting p aper type Optional paper typ e: roll paper and mark[...]
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Page 22
BTP-M170 User ’s Manual 3) Setting resolution parameter BTP-M170 driver supports th ree kinds of reso lution: 160 x 144 d pi, 160 x 72 d pi, 80 x 72 dpi. Users can se lect it according to their require ment. High resolution: clear reso lution and slower prin t speed; low resolution: highe r print speed and less clear prin tout. 4) Single/bi-direc[...]
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Page 23
BTP-M170 User ’s Manual - 18 - 5 Maintenance Printer maintena nce includes daily maintenan ce and routine maintenan ce. 5.1 Daily Maintenance Daily mainten ance means inspect pr inter functions and key p arts everyday in order to check the printer status. If the printe r can not work normally , pl ease contact SNBC or your local agent s to get qu[...]
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Page 24
BTP-M170 User ’s Manual 4) Ribbon action Abnormal s t atus: Ribbon baseband doesn ’t run when printing. Possible causes and s olution: ¾ Resistance fro m ribbon baseband is too much, replace ribbon . ¾ Ribbon driving gear is worn. Ask a technician to replace it. Caution: It is recommended to use EPSON original ribbo n, otherwise, it will [...]
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Page 25
BTP-M170 User ’s Manual it in time. Do not us e alcohol or gasoline to clean any parts o f the printer . During the clearan ce, be careful not to spread dirt onto screw rod or other transmission par ts. 5.2.3 Lub ricating th e printer Lubricant positio n and model: 1) Inject 013 lu brication into felt at two sides of th e carriage. 2) Inj[...]
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Page 26
BTP-M170 User ’s Manual - 21 - 6 Interface Signal 6.1 Parallel Interface The parallel int erface is u nidirectional whic h supports BUSY/ACK handshaking pr otocol. Its connector is DB25 needle type. Pin Signa l definit ion PIN1 nStrobe PIN 2 Data 0(LS B) PIN 3 Data 1 PIN 4 Data 2 PIN 5 Data 3 PIN 6 Data 4 PIN 7 Data 5 PIN 8 Data 6 PIN 9 Data 7 (M[...]
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Page 27
BTP-M170 User ’s Manual 6.3 Signal Definition of Power Co nnector 1) Pin definition 1: Positive (+24V) 2: GND 3 : N C . 2) Connector type Printer: Unetop DC-002 or equivalent User end: Unetop DP-002 or equivalent 6.4 Signal Definition of Cash Drawer Connector 1) Electric characteristic ¾ Driving vo ltage: DC 24 V ¾ Driving cu rrent: Max 0.8 A ([...]
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Page 28
BTP-M170 User ’s Manual - 23 - 7 T roubleshooting If the printer works abn ormally , consult the troubleshooting t able below . If there are still problems that can not be solved, p lease contact SNBC o r your local agent s for assist ance. 7.1 Printer doesn’t Work Problems Possible ca uses Solution Printer power is of f Make sure that printer [...]