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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Epson colour 640, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Epson colour 640 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Epson colour 640. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Epson colour 640 should contain:
- informations concerning technical data of Epson colour 640
- name of the manufacturer and a year of construction of the Epson colour 640 item
- rules of operation, control and maintenance of the Epson colour 640 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Epson colour 640 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Epson colour 640, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Epson service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Epson colour 640.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Epson colour 640 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Printer Basics Printer Basics CPD-6967[...]
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Page 2
How T o Order E P S ON Ink and Paper T o order EPSON ink cartridges, paper and other pr inting media, contact your dealer or call EPSON Accessories at (800) 873-7766 (U .S. sales only). In Canada, please call (800) 873-7766 for dealer r ef err al. Here are the EPSON media and ink cartridg es you can order: Media name Size Part number Ink car tridge[...]
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Page 3
All rights reser ved. No part of this publication ma y be reproduced, stored in a retrieval system, or transmitted in an y f orm or b y any means, electronic, mechanical, photocopying, recor ding, or otherwise, without the pr ior written permission of SEIK O EPSON CORPORA TION. The information contained herein is designed only f or use with this EP[...]
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Page 4
FCC Compliance Statement F or United St ates Users This equipment has been tested and f ound to comply with the limits f or a Class B digital device, pursuant to P ar t 15 of the FCC Rules. These limits are designed to provide r easonable protection against harmful interference in a residential installation. This equipment generates, uses, and can [...]
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Page 5
Contents Contents i Introduction 1 W elcome 1 About Y our Documentation 2 W ar nings, Cautions, Notes, and Tips 2 System Requirements 3 Y ear 2000 Ready 3 E NERGY S TA R Compliance 4 Important Safety Instructions 4 About Y our Softwar e Y our Creative and Internet Software Applications 6 Installing the Creative Softw are 7 V iewing Y our Electronic[...]
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Page 6
ii Maintenance Cleaning the Print Head 20 Using the Head Cleaning Utility 21 Using the Printer Control P anel 22 Examining the Nozzle Check P atter n 23 Replacing an Ink Cartr idg e 24 Removing an Empty Ink Cartr idg e 25 Installing the New Cartridge 26 Replacing an Outdated Ink Cartr idge 28 Aligning the Print Head 29 T ransporting the Printer 30 [...]
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Page 7
Printer Softwar e Diskettes Ordering Pr inter Software Diskettes 43 Installing the Printer Software from Diskettes 44 Windows 95, Windo ws 98, and Windows NT 4.0 Instructions 44 Windo ws 3.1 Instr uctions 45 Additional Installation Instructions Installing from the CD-R OM for W indows 3.1 46 Configuring for a Windows Netw ork 47 Setting Up the Host[...]
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Page 8
Introduction Introduction W elcome Y our EPSON Stylus ® COLOR 640 pr inter is the ideal output device f or small of fice or home printing. Y ou can pr int anything from r epor ts and resumes to photos and g reeting cards with great r esults. The printer comes with these features: ■ Exclusiv e Micro Piezo ™ ink jet technology f or smaller , cle[...]
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Page 9
2 About Y our Documentation T o set up your printer and install its softwar e, see the Star t Her e card. This book contains instructions on: ■ running the Guided Pr inting Exer cise with Adobe ® PhotoDeluxe ™ ■ printing on plain paper ■ printing on EPSON Photo P aper ■ accessing your electr onic EPSON Stylus COLOR 640 Manual ■ maintai[...]
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Page 10
3 S ystem Requirements T o use your printer and its software with a PC, your system should hav e: ■ An IBM ® compatible PC with at least a 386/25 MHz (f or Windows 3.1x), 486/25 MHz (f or Windo ws 95 or Windows NT ® 4.0), or 486/66 MHz (for Windo ws 98) processor (Pentium ® pr ocessor recommended) ■ Windo ws 3.1x, W indows 95, Windows 98, or[...]
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Page 11
4 E NER G Y S TA R Compliance As an E NERGY S TA R Partner , EPSON has determined that this product meets the E NERGY S TAR guidelines for energy efficiency . The EP A E NERGY S TA R Of fice Equipment progr am is a voluntary partner ship with the computer and office equipment industr y to promote the introduction of energy-efficient per sonal compu[...]
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Page 12
5 ■ If you use an e xtension cord with the printer , make sure the total ampere rating of the devices plugg ed into the e xtension cord does not e xceed the cord’ s ampere rating. Also, make sure the total of all devices plugged into the wall outlet does not e xceed 15 amper es. ■ Except as specificall y explained in this guide, do not attemp[...]
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About Y our Soft ware 6 About Y our Software The EPSON Stylus COLOR 640 CD-R OM includes all the software you need f or photo-quality output: ■ Y our printer dr iv er r uns your printer and lets you control ho w your documents look. Y ou can’t use your printer without it. ■ The bon us softwar e includes creativ e applications for cr eating un[...]
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7 Y ou also ha ve a CD-R OM containing Broderbund ® The Print Shop ® Premiere Edition. Y ou can vie w your electronic EPSON Stylus COLOR 640 Manual from the CD-R OM or you can copy it to y our hard drive. Adobe ® Acrobat ® Reader installs automatically if it is not already on y our system. See pag e 8 f or instructions. Installing the Creative [...]
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8 Vie wing Y our Electronic E PSON Stylus COL OR 64 0 Manual Here are some quic k guidelines for viewing y our electronic EPSON Stylus COLOR 640 Manual using Adobe Acrobat Reader . Y our cr eativ e and Internet software may also include electronic manuals. Check their prog ram folders or Help manual options to locate these manuals. Opening Y our El[...]
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Page 16
9 T o copy the electronic EPSON Stylus COLOR 640 Manual from y our CD-ROM to your har d disk, use the Windows File Manager . Open the D:MANUAL director y (where D is y our CD-ROM drive letter) and locate the 640DOC .PDF file. Cop y the file to a director y on your har d disk. When you’ re ready to vie w the manual, either: ■ Open File Manag er[...]
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Page 17
How T o Print 10 How T o Print This chapter inc ludes a guided pr inting e x ercise and basic steps f or pr inting. For instructions on pr inting on special media such as EPSON’ s Photo Quality Glossy Film or env elopes, see your electronic EPSON Stylus COLOR 640 Man ual . Y ou’ll also find instructions for using custom softw are settings to fi[...]
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11 Printing a Memo Here are the basic steps f or printing a document on letter size paper , for e xample if you want to print a memo or resume. For details on adv anced print settings, see your electr onic EPSON Stylus COLOR 640 Manual . 1. Make sure y our pr inter and computer ar e tur ned on. 2. F an your stack of paper , then load it with the pr[...]
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Page 19
12 5. Make sure y our EPSON Stylus COLOR 640 pr inter is selected. 6. If your application’ s Print dialog bo x contains a Proper ties button, click it and go to step 7. If you see a Setup , Printer , or Options button, click it. Y ou see another dialog box that contains the Proper ties button. Click it and go to step 7. (In Windows 3.1, you w on?[...]
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Page 20
13 9. Click the P aper ta b at the top of the dialog box if you need to c hange the paper size, number of copies, or page orientation. 10. Click OK until you see the Print dialog box a gain. 11. Click OK to start pr inting. After a moment, the Progress Meter (Despooler in Windows 3.1) will appear and sho w the prog ress of your print job. Y ou can [...]
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Page 21
Printing a Photograph Here are the basic steps to print a photogr aph. F or more details on advanced settings, see your electronic EPSON Stylus COLOR 640 Manual . 1. Make sure y our pr inter and computer are tur ned on. 2. Make sure y our paper is against the r ight edg e guide and that the left edge guide is snug against the left paper edge. The p[...]
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Page 22
15 5. Make sure y our EPSON Stylus COLOR 640 printer is selected. 6. If your application’ s Print dialog box contains a Proper ties button, clic k it and go to step 7. If you see a Setup , Pr inter , or Options button, click it. Y ou see another dialog box that contains the Properties button. Click it and go to step 7. (In Windo ws 3.1, you w on?[...]
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Page 23
16 8. Change the Media T ype to Photo P aper . (If you are using a different type of paper , see “Selecting the Correct Media T ype” on page 19.) 9. Set the Mode option to A utomatic. The pr inter software automaticall y analyzes y our image data and selects the correct settings. If you’ d rather select the settings yourself, clic k the Custo[...]
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Page 24
17 11. Click the P aper tab to chang e the paper size, number of copies to pr int, or pag e or ientation. If you loaded EPSON 4 x 6 inch Photo P aper , c hange the paper size to Photo P aper 4 x 6 in . 12. Click the La yout tab (not available in Windows 3.1) if y ou want to chang e the size of y our image (f or e xample, if it is too large to fit o[...]
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Page 25
18 13. Click OK to close the printer software and return to y our application’ s Print dialog box. 14. Click OK to start printing. After a moment, the Progress Meter (Despooler in Windo ws 3.1) will appear and sho w the prog ress of your print job. Y ou can cancel , pause , or restart your print job as necessar y . Progress Meter (Windows 95, 98,[...]
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Page 26
19 Selecting the Correct Media T ype Follow the guidelines in this ta ble when selecting the Media T ype setting for y our paper . There are more detailed media loading guidelines in y our electronic EPSON Stylus COLOR 640 Man ual . 1 Use the Flip Hor izontal option to reverse your imag e before y ou print it—especially if it includes te xt—so [...]
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Page 27
Maintenance 20 Maintenance Cleaning the Print Head Caution: Don’t use the cleaning sheets that may be included with your special media; they may damage the printer . If your printed image is une xpectedly light or faint, or dots are missing from the imag e, you ma y need to clean the print head. This unclogs the print head nozzles so they can del[...]
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Page 28
21 Using the Head Cleaning Utility Follow these steps to run the utility: 1. Make sure the printer is turned on but not pr inting, and that the black and color ink out lights are off. If either ink out light is on, you must r eplace the ink cartridge befor e cleaning the print head. 2. F or W indo ws 95, W indows 98, and W indo ws NT 4.0 : Click St[...]
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Page 29
22 6. Make sure paper is loaded in the printer and clic k Pr int nozzle check patter n . Then click Ne xt . The nozzle check pattern prints on your printer; see page 23 f or instructions on e xamining the nozzle check pattern. 7. If your print quality has impro ved, click Finish . If your print quality has not improv ed, click Clean to run another [...]
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Page 30
23 Examining the Nozzle Check Pattern Examine the nozzle c heck patter n after printing it. It should look something like this: Each stagger ed hor izontal and str aight vertical line should be complete, with no gaps in the dot pattern. If your pr intout looks okay , you’ re done. If any dots are missing, as shown below , clean the print head a g[...]
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Page 31
24 Replacing an Ink Cartridge When a black or color ink out light f lashes, the indicated car tridge is lo w on ink. This is a good time to make sure y ou hav e a new cartridge. When the light stays on, the cartr idg e is empty and y ou need to replace it. Y ou cannot print if either ink car tridge is empty . Y ou can also check y our ink levels us[...]
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Page 32
25 Removing an Empty Ink Cartridg e Y ou can replace a cartr idg e when the black or color ink out light is either f lashing or on. Not e: If you press the cleaning button when neither ink out light is flashing or on, the printer cleans the print head as described on page 2 2. 1. Make sure the printer is tur ned on and not printing. 2. Lower the ou[...]
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Page 33
26 Installing the New Cartridge Once you ha ve removed the empty cartridg e, you’ re read y to install the new one. Follow these steps: 1. Remove the ne w ink cartr idge from its pac kage. 2. Remove onl y the yellow part of the tape seal on the top of the car tridge. Do not remo ve the blue part. (It’ s okay if a bit of the y ellow tape does no[...]
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Page 34
27 4. Press do wn the ink car tr idg e clamp until it loc ks in place. W arning: If ink gets on your hands, wash them thoroughly with soap and water . If ink gets into your eyes, flush them immediately with water . 5. If you need to r eplace the other ink cartr idge, remov e it as described in “Removing an Empty Ink Cartridge” on pag e 25. Then[...]
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Page 35
28 Replacing an Outdated Ink Cartridge If an ink cartridge is more than six months old, you may need to r eplace it. If your printouts don’t look as good as they used to and print quality doesn’t improve after cleaning and aligning the print head, tr y replacing one or both car tridges. Follow these steps to r eplace an ink cartridge bef ore th[...]
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Page 36
29 Aligning the Print Head For best results, use EPSON ink jet paper whenever you check the print head alignment. If your printouts contain vertical banding or jagged v er tical lines, you may need to align the print head. T o use the print head alignment utility , your printer must be connected to a local port, not through a network. F ollow these[...]
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30 T ransporting the Printer If you w ant to mo ve y our printer , you need to prepar e it for transportation and repac k it in the or iginal box. Follow these steps: 1. T ur n on the printer and wait until the print head locks in the far right position. Then tur n of f the printer . Caution: T o avoid damage, always leave the ink car tridges insta[...]
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Page 38
Problems? Need Help? 31 Problems? Need Help? This section gives y ou the basics for diagnosing and solving printer problems. F ir st see “Diagnosing Problems” to help deter mine what the problem ma y be. Then see “Problems and Solutions” on page 34 for solutions to common setup and softw are problems. There are additional tr oubleshooting t[...]
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Page 39
The power light is on when the printer is on and ready to print. The power light flashes when the printer is receiving a print job or performing a maintenance operation such as cleaning a print head. When the paper out light comes on , your paper r an out or is incorrectly loaded. Make sure none of the sheets are curled, creased, old, stuc k togeth[...]
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Page 40
33 Running a Printer Check Y ou can r un a printer check to determine whether the problem comes fr om the printer itself or some other source. ■ If the results are satisf actor y , the problem lies in softw are settings, the interf ace ca ble, or your computer . ■ If the printer check does not print correctly , there is a prob lem with your pri[...]
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34 Problems and Solutions Here are some basic tr oubleshooting tips if you ha ve any pr oblems setting up your printer or pr inting. Y ou can also turn to “T roubleshooting, ” in y our electronic manual or look in y our pr inter software online help. Problems Setting Up the Printer or Using the S oftware If you installed the ink cartridges and [...]
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35 If you need help with the creative software on your CD-ROM . . . ■ F or installation instr uctions, see the Start Her e card or page 7. ■ F or assistance using the creativ e or Inter net software, contact the company that produced it. F or contact information, see page 42. If you can’t see EPSON Status Monitor 2 . . . ■ Status Monitor 2 [...]
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36 Problems Getting Good Print Quality If your printout has horizontal banding . . . ■ Clean the pr int head (see page 20). ■ Make sure the Media T ype setting matches the paper you loaded (see pag e 19). ■ Make sure the printable side of the paper is face up. The pr intable side of ink jet paper is usually whiter . ■ Make sure the ink cart[...]
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37 If your printout is blurry or smear ed . . . ■ Check the thic kness le ver position. If it’ s in the + position, your printer is set f or thicker paper or env elopes and y our imag e ma y smear . For most paper s, set the thickness lev er to the 0 position. ■ Make sure y our paper isn’t damp or loaded face down (the printa ble side shoul[...]
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38 If your printout contains incorrect colors or some of the colors ar e missing . . . ■ Make sure the Ink setting is set to Color f or color images. ■ Clean the print head (see page 20). ■ Make sure the ink cartridges aren’ t low on ink. If an ink out light is f lashing, replace the ink cartridge (see page 24). If your ink cartr idg e is m[...]
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39 If your printout is grainy . . . ■ T r y using a higher quality paper . ■ Run the Print Head Alignment utility (see page 29). ■ If you are printing a photograph, y ou may need to increase the photogr aph’ s resolution or print it in a smaller size. ■ Change the Quality/Speed slider setting to Quality in y our pr inter software. If your[...]
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Page 47
40 Uninst alling Printer Software If you need to uninstall and then r einstall your pr inter softwar e, follow the steps in this section. Windows 95, Windows 9 8, and Windows NT 4.0 Instructions Caution: If you uninstall and then reinstall the printer software in W indows 95, 98, or NT , you must also uninstall and then reinstall Status Monitor 2 s[...]
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41 Where T o Get Help If you need help with y our printer or its software, see the contact information below . For help with any of the creativ e or Inter net applications on the EPSON CD-R OM, see pa ge 42 f or contact information. EPSON T echnical Support EPSON pro vides technical assistance through electronic support services and automated telep[...]
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42 Not e: If you need help using other manufacturers’ software with an EPS ON product, see the documentation for that software for technical support information. T o speak to a technical support representative, dial (310) 974-4303 (U .S.) or (905) 709-2567 (Canada), 6 AM to 8 PM , Pacific T ime, Monday through Frida y and 7 AM to 4 PM , Saturday [...]
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Printer Software Diskettes 43 Printer Software Diskettes Ordering Printer Software Diskettes Not e: Only the printer driver software is available on diskette. The creative software is available only on the EPSON Stylus COL OR 640 CD -ROM. Y ou can order printer dr iver softw are diskettes from EPSON by phone or fax f or $9.95 shipping and handling [...]
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Page 51
44 Fax: Send the f ollowing inf or mation by fax to EPSON at (310) 782-5266: ■ Name and Compan y name Street address (no P .O . boxes please) City , State and ZIP code ■ Da ytime telephone number ■ P a yment method (VISA, MasterCard, or Amer ican Express) Card number and e xpiration date Be sure to sign your f ax; it is required for the credi[...]
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Page 52
45 6. After the software installation is complete, tur n on your printer . IMPORT ANT: After you turn on y our pr inter , you ma y see a screen telling y ou that Windo ws has detected your printer and asking you to install a driver diskette. If you see this screen, AL W A YS select Cancel . Y our software is alread y installed. Y our pr inter softw[...]
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Page 53
Additional Installation Instructions 46 Additional Installation Instructions If the Start Her e card ref er r ed you to Printer Basics f or installation instr uctions, see the section below that applies. Installing from the CD -RO M for Windows 3. 1 If you need to install the printer softwar e from the CD-R OM and you ar e using W indo ws 3.1, foll[...]
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Page 54
47 Configuring for a Windows Network If your computer is on a Windows 95 or W indow 98 netw ork and you want other users to share the printer connected to it, you need to: 1. Set up the system connected to the printer (host system) so the printer can be shared. 2. Define a path to the printer on each client computer . Bef ore f ollowing the steps h[...]
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48 Click Add P or t, then specify the network path in the dialog bo x that appears Setting Up Client S ystems to Shar e the Printer 1. Click Star t , point to Settings , and select Printers . 2. Right-clic k the EPSON Stylus COLOR 640 icon and choose Proper ties . 3. Click the Details tab. Y ou see the f ollowing dialog box: 4. Click the Add P or t[...]
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49 Index Index A Accessories, 24, 42 Adobe Acrobat Reader , 8 to 9 Advanced settings, 16 Aligning print head, 29 A utomatic mode, 12 B Banding, 36 Blurr y printouts, 37 C Cable, pr inter , 3, 33, 39 Cards, EPSON Ink Jet, 19 Cleaning print head, 20 to 23 Cleaning sheets, 19, 20 Color , missing or incor rect, 38 CompuServe, 41 Control panel cleaning [...]
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50 I Incorrect color in pr intout, 38 Ink cartr idg e outdated, 28 replacing, 24 to 28 Ink jet paper , 19 Installation instructions, diskettes, 44 to 45 Iron-On T ransf er P aper s, 19 J Jammed paper , 32 L Labels, 19 Lights, control panel, 31 to 32 Loading paper , 11 Photo Paper , 14 M Media T ype setting, 19 Memo, pr inting, 11 to 13 Missing colo[...]
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Page 58
51 R Reader , see Adobe Acrobat Reader Replacing ink cartridges, 24 to 28 S Saf ety instructions, 4 to 5 Self adhesive sheets, EPSON, 19 Ser vice, 41 to 42 Smeared printouts, 37 Softwar e installation from CD-R OM, 7, 46 from diskettes, 44 to 45 prob lems, 34 to 35 Windo ws 3.1, 44 to 45 Softwar e, uninstalling, 40 Status Monitor 2, 35, 40 Support,[...]