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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Epson CX11N, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Epson CX11N one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Epson CX11N. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Epson CX11N should contain:
- informations concerning technical data of Epson CX11N
- name of the manufacturer and a year of construction of the Epson CX11N item
- rules of operation, control and maintenance of the Epson CX11N item
- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Epson CX11N alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Epson CX11N, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Epson service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Epson CX11N.
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Table of contents for the manual
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Page 1
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Page 2
2 EPSON AcuLaser CX11 Series Basic Operation Guide Table o f Contents Product Parts Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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Page 3
Product Parts 3 EPSON AcuLaser CX11 Series Basic Operation Guide Product Part s Front view Rear vi ew a. Auto Document Feed er (fax model o nly) b. stopper ( fax model only ) c. output tray d. extensio n tray e. control panel f. cover A g. MP tray h. power switch i. option cover j. cover B k. cover C l. ADF cove r ( fax mo del o nly ) a b c d e f g[...]
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Page 4
Product Parts 4 EPSON AcuLaser CX11 Series Basic Operation Guide Inside the product Scanner parts a. fuser unit b. photocond uctor unit access lever c. photocond uctor unit d. cleaning k nob access lev er e. ton er ca rtr idge f. paper guides (MP tra y) a b c d e f a. document cover b. d ocume nt ta ble c. tr an spor tati on l ock a b c[...]
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Page 5
Product Parts 5 EPSON AcuLaser CX11 Series Basic Operation Guide Control panel b a c d f n p o m k l i g h j e a. One Touch Dial butt on A , B , C (fa x mod el onl y) Use these buttons to transmit a fax to a regist ered fax number assigned to the corr esponding button. b. Data light (Yellow) Flashes when the p roduct is proc essing data. c. Error l[...]
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Page 6
Product Parts 6 EPSON AcuLaser CX11 Series Basic Operation Guide e. l Left / r Right butt on Use these buttons to sequentially displ ay previous or next settin g values. The r Right button is al so used as the OK button to set and regi ster a setting item. u Up / d Down button Use th ese buttons t o sequenti ally displ ay previou s or next menu ite[...]
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Page 7
Basic Copying 7 EPSON AcuLaser CX11 Series Basic Operation Guide Basic Copying Setting your originals You can loa d the orig inal eithe r on the docu men t ta ble or in the Auto Do cume nt Feeder (fa x model only) depending on the type of t he origina l. Note: ❏ Before scanning a document, remember to respect the rights of copy right owners. Do n[...]
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Page 8
Basic Copying 8 EPSON AcuLaser CX11 Series Basic Operation Guide Note: The area with a wi dth of 1.5 mm from both horizontal and vertical rulers cannot be scanned. 1. Maximum unreadable area of 1.5 mm 2. Maximum unreadable area of 1.5 mm 3. Close t he documen t cover gently so that the or igina l d oes no t m o ve. Note: ❏ Always keep the documen[...]
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Page 9
Basic Copying 9 EPSON AcuLaser CX11 Series Basic Operation Guide 2. Insert a stac k of documents face- up in the Auto Document F eeder until it meets resistanc e, and then m ove the edge guides so the y are flush with the edges of your docu ments. Note: ❏ Make sure the ADF cover is closed firmly. If the ADF cover is open, the document table is pr[...]
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Page 10
Basic Copying 10 EPSON AcuLaser CX11 Series Basic Operation Guide Foll ow t he ste ps b elow to ma ke a c opy. 1. Make sure the product is tu rned on and pape r is lo ade d in th e p roduc t. Fo r details, see the User’s Guide . 2. Press the Copy button on the control pa nel. The Copy li ght is lit an d the LCD p anel shows Copy Mode for a few se[...]
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Page 11
Basic Faxing (Fax Model Only) 11 EPSON AcuLaser CX11 Series Basic Operation Guide Basic Faxing (Fax Model Only) Sending faxes Basics of se nding faxe s 1. M ake su re th at the p rod uct is t urn ed on. 2. Press the Fax button on the contro l panel. The Fax lig ht is lit and the LCD pane l shows Fax Mo de for a f ew seconds, then changes to the fax[...]
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Page 12
Basic Faxing (Fax Model Only) 12 EPSON AcuLaser CX11 Series Basic Operation Guide 6. Press the x B&W Start or x Color Start button t o start the trans mission. To send a black -and-white fax, p ress the x B&W St art bu tton. To send a color fax, press the x Color Start bu tton. Note: When the recipient’s fax machine supports only black-an[...]
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Page 13
Basic Faxing (Fax Model Only) 13 EPSON AcuLaser CX11 Series Basic Operation Guide Sending faxes u sing one-touch function When a frequently u sed recipient fax number is reg istered to the One Touch Dial butt on ( A , B , or C ), you can send a fax to the registered rec ipient by simply pressing the correspondin g One Touch Dia l bu tton . Note: ?[...]
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Page 14
Basic Faxing (Fax Model Only) 14 EPSON AcuLaser CX11 Series Basic Operation Guide 4. Press the u Up or d Down butt on several times until yo ur desired group is selected, th en press the r Ri ght button. The selected gro up appe ars in the second to p row in the LCD panel. Note: To display the details of the registe red group, press the Adva nced/M[...]
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Page 15
Basic Faxing (Fax Model Only) 15 EPSON AcuLaser CX11 Series Basic Operation Guide 2. Press the d Dow n button tw ice t o sel ect Fax Settings , then pr ess the r Ri ght butt on. 3. Press the d Dow n button tw ice t o sel ect Reception Se ttings , then p ress the r Right butto n. 4. Press the d Down butto n to selec t Incoming Mod e , then press th [...]
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Page 16
Troubleshooting 16 EPSON AcuLaser CX11 Series Basic Operation Guide Troubles hooting Clearing jammed paper If pa per be com es j amme d in t he pr odu ct, the Prin t ligh t (gree n) go es of f and Er ror l ight (red) is lit. T he product’s LCD panel and EPSON Statu s Monito r 3 pro vide alert messages. Cle ar the pap er jam by f ollow ing the o r[...]
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Page 17
Troubleshooting 17 EPSON AcuLaser CX11 Series Basic Operation Guide c Caution: Do not touch the lever under the scanner unit when you open or close the unit. Touching it will cause the document cov er of the scanner unit to fall down, which may damage the product and ca use injury. 2. Open cov er C. 3. Raise the two green levers of t he fuser unit [...]
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Page 18
Troubleshooting 18 EPSON AcuLaser CX11 Series Basic Operation Guide 5. P ush do wn the two gre en le vers of the fuser unit. 6. Close cov er C. 7. Lower t he scanner uni t to the or iginal positi on.[...]
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Page 19
Troubleshooting 19 EPSON AcuLaser CX11 Series Basic Operation Guide Jam E (c over E) Foll ow th e st eps be low to cle ar pap er ja ms at cover E. 1. Op en cover E. 2. Gently pu ll out any sheets of paper w ith both hands . Be caref ul not to tear the jammed pa per. 3. Close cover E.[...]
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Page 20
Troubleshooting 20 EPSON AcuLaser CX11 Series Basic Operation Guide Jam F (cover F) Foll ow th e st eps be low to cle ar pap er ja ms at cover F. 1. Raise the scann er unit . c Caution: Do not touch the lever under the scanner unit when you open or close the unit. Touching it will cause the document cov er of the scanner unit to fall down, which ma[...]
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Page 21
Troubleshooting 21 EPSON AcuLaser CX11 Series Basic Operation Guide 4. Gently pu ll out any sheets of paper w ith both hands . Be caref ul not to tear the jammed pa per. 5. Cl ose cove r F, an d then co ver E. 6. P ush do wn the two gre en le vers on th e fuser unit , then clos e cover C. 7. Lower t he scanner uni t to the or iginal positi on.[...]
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Page 22
Troubleshooting 22 EPSON AcuLaser CX11 Series Basic Operation Guide Jam MP (MP tray) Foll ow th e st eps be low to cle ar pap er ja ms at the MP tray. 1. Open the M P tray cov er and r emove all paper that is loaded . 2. Gently pul l out a ny sheets of paper that have fed part way i nto the prod uct. 3. Reload t he pape r and clo se the MP tray cov[...]
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Page 23
Troubleshooting 23 EPSON AcuLaser CX11 Series Basic Operation Guide Jam LC/G (Optional paper casse tte and cove r G) Foll ow th e st eps be low to cle ar pap er ja ms at the option al paper ca ssette and cov er G. 1. P ull out the pa pe r cas sett e fro m th e optional paper cassett e unit. 2. I f you find any ja mmed pap er, ge nt ly pull ou t any[...]
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Page 24
Troubleshooting 24 EPSON AcuLaser CX11 Series Basic Operation Guide 5. Gently pu ll out any sheets of paper w ith both hands . Be caref ul not to tear the jammed pa per. 6. Close cov er G. When transparenc ies are jammed at the MP tray When transparencies are j ammed, follow the steps below to clear the jam. 1. Open the M P tray cov er and remo ve [...]
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Page 25
Troubleshooting 25 EPSON AcuLaser CX11 Series Basic Operation Guide 3. Reload t he transparenc ies into the M P tray. 4. Open and close cover A. Note: After removing the jammed paper from the MP tray, you need to op en and close any cover except the MP tray cover to c lear the error message. Paper jams in the A uto Document Feeder 1. Open the Auto [...]
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Page 26
Troubleshooting 26 EPSON AcuLaser CX11 Series Basic Operation Guide 3. Gently pul l out any she ets of pap er by rolli ng th e kno b as il lustra ted below . 4. Close the Au to Document Feeder ’s cover.[...]