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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Epson CX6400, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Epson CX6400 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Epson CX6400. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Epson CX6400 should contain:
- informations concerning technical data of Epson CX6400
- name of the manufacturer and a year of construction of the Epson CX6400 item
- rules of operation, control and maintenance of the Epson CX6400 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Epson CX6400 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Epson CX6400, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Epson service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Epson CX6400.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Epson CX6400 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
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Page 2
Stylus CX Parts edge gu ide sheet feed er pape r su pport output ex tensio n tray feed er gu ard scanner unit docume nt tab le contro l panel (See “Control Pa nel Functi ons” on page 12 .) docum ent cover memory card slo t ink cartridge clamps adjus t leve r USB cable co nnector[...]
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Page 3
3 All in O ne Produ ct All r ight s re serve d. No part of th is p ubl ication ma y be r eprod uce d, stored i n a retrie val All righ ts reserv ed. No part of this pub lic ation m ay be re produc ed, st ored in a retri eval sy stem, or tr ansmit ted in any for m or by an y mean s, el ectro nic, mechani cal , phot ocopyi ng, r ecor ding, or ot herw[...]
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Page 4
4 Conten ts Safet y Inst ruc tions Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Using the Control Panel Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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Page 5
5 Printing Dir ectly from a Mem ory Card Printing Using an Index Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Printing an Index Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Printing photos by filling in the Index Form . . . . . . . . . . . . . . . . . 37 Printing one photo from an Index Fo[...]
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Page 6
6 Troubleshooting Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 The Copied Image is Improperly Sized . . . . . . . . . . . . . . . . . . . . . . . . . 71 Clearing the Jammed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Memory Card Caught Between the Me[...]
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Page 7
Safety In structions 7 Safety Instructions Safety Instructions Read all of th e instructions in this section when setting up and usi ng this produc t. When placin g this product ❏ Avoid place s subject to rapid ch anges in temperat ure and humidity. Also, keep this product away from direct sunlight, stron g light, a nd heat sources . ❏ Avoid pl[...]
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Page 8
8 Safety Instruc tions When choo sing a power source ❏ Use only the type of powe r source indicated on the la bel on the back of th is product . ❏ Use only the pow er cord that comes with this product. Use of another cord may cause fire or electric shock. ❏ This product’s power cord is for us e with this product on ly. Use with other equipm[...]
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Page 9
Safety In structions 9 When han dling ink cartridges ❏ Do not open the in k cartridge packag es until ju st before you ins tall th em. ❏ When in stalling the new ink cartridge, sh ake it four to five times before opening its package. ❏ Do not shake the ink cartridge a fter removing from the package; this can cause leakage. ❏ Be careful not [...]
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Page 10
10 Safety Instruc tions When using this product ❏ Do not put your ha nd inside this product or touch the ink cartridges during printing. ❏ Do not block or cover th e openings on this pro duct. ❏ Do not attempt to service thi s product by yourself. ❏ Unplug this produ ct and refer servicing to qua lified service personnel unde r the followin[...]
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Page 11
Safety In structions 11 Warnings, Cautions, and Notes w War ning s must be followed carefu lly to avoid bodily injury. c Caution s must be observ ed to avoid da mage to your equipment . Notes contain important information and useful tips on the operation of your prin ter.[...]
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Page 12
12 Using the Control Panel Using the Control Panel Control Panel Functions LCD panel The LCD pan el shows the current s tatus of th is product and h elps you make variou s settings . The upper left area of the LCD panel shows th e result of pressi ng the A button , the upper right for the B , the lower left fo r the C , and the lower right for the [...]
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Page 13
Using the Control Panel 13 Buttons Buttons Function P O n Turns th is product on an d off. Cop y Mod e Ente rs the C opy Mod e. Card Print Mode Ente rs th e Ca rd Print Mod e. Scan Mode Enters the Scan Mode. Setup Mode Enters the Setup Mode. l Select/ Save 3sec. Moves to t he previo us opt ion. When thi s product is in th e Copy Mode, the curr ent [...]
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Page 14
14 Using the Control Panel Lights Adjusting the LCD panel density You can adjus t the dens ity of the LCD pan el as follo ws. 1. Press the P On button to turn on this pro duct. 2. Press the Setup M ode button to enter the Setup M ode. 3. Press the A or the l / r Select button repeat edly until 8. LCD Contra st appears on the LCD panel, and then pre[...]
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Page 15
Copying 15 Copying This section describes how to make copies usin g the control panel. For informatio n on making copies usin g a computer, see the R efere nce Guide . Note: When you make a copy using a control panel function, a moiré (cross-hatch) pattern may appear on your print out. To eliminate the mo iré, change the reduce/enlarge rati o or [...]
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Page 16
16 Copying 4. You can ch ange the cop y layout if necessa ry (see “Copying in Various L ayouts” o n page 21) . Note: Be sure to chan ge the c opy lay out firs t befor e chan ging the copy setting s becaus e all copy sett ings (paper t ype , print quality, number o f cop ies, pape r size) ret urn t o the defaul t value s when th e copy layout ch[...]
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Page 17
Copying 17 Loading Paper Note: ❏ The prin t resu lt is affec ted by t he kind of paper you use. For the best quality, use the app ropriate paper. ❏ To pri nt on an enve lope, refer t o th e Refere nce Guide . ❏ Keep enoug h space in front of this prod uct for paper to be fully eje cted. 1. Slide out the o utput extension tray. 2. Slide the le[...]
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Page 18
18 Copying 3. Move the feeder guard towards you. 4. Fan the paper well, and then tap it on a flat surface to even the edges. 5. Load the paper in the sheet feeder with the face up, and the top edge down. Slide the edge guide to fit the width of the paper. Note: ❏ Make su re th at the pa per is loaded under the ta bs insi de the e dge guides. ❏ [...]
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Page 19
Copying 19 6. Move the feeder guard back. Note: ❏ Alw ays lo ad pa per b efore yo u st art pr inti ng. ❏ The loading cap acity differs de pending on t he following type s of paper. Paper Type Loading Capacity Plain Paper Up to 150 sh eets Bright White Ink Jet Paper Up to 125 sheets Glossy Phot o Pape r Up t o 20 sh eets Phot o Paper Premi um Se[...]
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Page 20
20 Copying Placing a Document on the Document Table Note: ❏ Keep the d ocume nt ta ble clean. ❏ You cannot scan fil ms. 1. Open the document cover. Place the original document facing down on the document table. Make sure th at the document is properly al igned. Note: ❏ Make sure the document is flat against the glass surface; otherwise the im[...]
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Page 21
Copying 21 2. Close the documen t cover gently so tha t the docu ment does not move . Note: ❏ To sca n the do cume nt prop erly, c lose th e doc ument c over to preve nt interf erenc e from th e exter nal light . ❏ Do not leave photographs on the document tabl e for an e xtended peri od of tim e. Th ey may stick to the g lass of t he do cument [...]
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Page 22
22 Copying 4. Press the C or the l / r Select button repeatedly until th e copy layout yo u want appears on the LCD panel. 5. Press the OK button to use the layou t you have selected. layout Feature Page to see 1. Standard Standard copy 2. BorderFree Copy with out marg ins page 23 3. Small Margins Copy with small margins page 24 4. R epeat -Auto Co[...]
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Page 23
Copying 23 Copying without margins You can make a copy that covers the entire page of paper by using the BorderFree layout (see page 21 to select this layout). In the “Borde rFree” layout, you can change the followin g setting s (see “Changin g Copy Sett ing” on page 29). * indicate s the defaul t setting. Note: ❏ You cannot make a copy w[...]
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Page 24
24 Copying Copying with small margins You can make a copy wit h a 1.5- mm ma rgin aroun d all ed ges of th e paper by using the “Small Marg ins” layout (see “How to chang e the layout” on page 21 to select this layo ut). In the “Sma ll Margi ns” layo ut, you can change the fol lowin g settings (see “C ha nging Co py Se ttin g” on pa[...]
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Page 25
Copying 25 Copying an image multiple times o n one s heet You can make mu ltiple copies of an ima ge on a s ingle sheet o f paper by using “Repea t” layout (see “How to chan ge the layout ” on page 21 to select this layou t). Yo u can select n umber of copi ed image fro m Auto, 4, 9 and 16. In the “Repeat” layout, you can change the fol[...]
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Page 26
26 Copying Making a poste r You can make a pos ter size co py using the “Poster” layout (see page 21 to select this layo ut). In the “Pos ter” layout, you can change the follo wing settings (see “Changin g Copy Setti ng” on page 29 ). * indicates the default set ting. Note: ❏ You can only use A4 paper for the “Poster ” layout. ❏[...]
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Page 27
Copying 27 Gluing the im ages together 1. Align the imag es. 2. Cut the cros sover area, and then glue all the images to gether. w War ning : Be careful when using edged tools. The illustrat ion shows the exa mple of makin g poste r with 4 printo uts. The gra y area shows the excess area to be cut.[...]
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Page 28
28 Copying Copying several pages on one sheet You ca n copy tw o or four o rigina l image s on a sin gle shee t of pape r by using “2-up” or “4-up” layout (see page 21 to select this layout). In the “2-u p” or “4-up” layout, yo u can cha nge the follow ing setti ngs (see “C ha nging Co py Se ttin g” on pa ge 29) . * indicates th[...]
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Page 29
Copying 29 Changing Copy Setting In the Copy Mode, you can change the copy settings as you prefer, using the A, B, C, and D button s. By pressing the Menu button when you are in the Copy Mode, you can adjust the follo wing feat ures as w ell. Button Copy setting Page to see A Pape r type page 30 B Reduc e/Enla rge page 33 C Print qu ality page 3 1 [...]
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Page 30
30 Copying Saving and recalling copy settings You can save th e current copy settin gs (except the n umber of copies) by pressing the l Select button and ho ld it for 3 seconds. To recal l the setting s you have saved, press the r Se lect butt on an d hol d it for 3 second s. Note: To reset all sett ings and retur n them t o their defa ults , press[...]
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Page 31
Copying 31 Selecting the c opy quality Pr ess th e C button repeatedly un til the copy quality y ou want appears on the LCD panel. The options you can select are Draft, Text, Image, and Best. Reducing or enlarging c opies automatically You can reduce or en large a copy automatically by selecting the size of the original d ocument and the copying re[...]
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Page 32
32 Copying Selecting the paper size Select the appropriate size of the paper lo aded on the sheet feeder as described below. Press the D button repeatedly until the appropriate paper size appears on the LCD panel. The paper size you can select are: A4, 10 × 15, 4" × 6", and A5. Note: When yo u loa d the 4 R size p aper, selec t 10 × 15[...]
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Page 33
Copying 33 Making copies lighte r or dar ker This product all ows you to adj ust the copying d ensity in nine steps. 1. Pr ess th e Menu button to enter the Copy Menu. 2. Pr ess th e C or the l / r Select button repeated ly until 2.Co py Density appears on the LCD panel. 3. Pr ess th e OK button. The LCD panel is sh own belo w. . 4. Adjust the copy[...]
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Page 34
34 Copying 2. Press the C or the l / r Sel ect bu tton repeatedly until 3.Optional Zoom appears on the LCD panel, and then press the OK butto n. The LCD pan el is show n below. 3. Enter a value ( %) for the copyi ng size, usin g the numeric butt ons (see “How to use the numeric buttons” o n page 32) or press the l / r Select button repeatedly u[...]
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Page 35
Prin tin g Dir ectly fro m a Memo ry Ca rd 35 Printing Directly from a Memory Card This product a llows you to print photos directly from a memo ry card without using a compu ter. For info rmation on printing from a computer, refer to the Reference Gui de . Note: ❏ Before pr inting large j obs, try a single sh eet to conf irm the pr int quality. [...]
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Page 36
36 Printing Directly from a Memory Card Printing an Index Fo rm 1 . L o a d a m e m o r y c a r d ( s e e “ L o a d i n g M e m o r y C a r d s ” o n p a g e 4 2 ) . 2. Press the Card Pri nt Mode button to enter the Card Prin t mode. Note: If the me ssage No memory card. Oper ation Canc eled. appears on the LCD panel, load a m emory card proper[...]
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Page 37
Prin tin g Dir ectly fro m a Memo ry Ca rd 37 Printing photos by filling in the Index Form 1. Print an Index Fo rm (see “Printi ng an Index Form” on page 36). 2. On the Ind ex Form, use a da rk pen to fill i n the circles undernea th the photos that you want to print, and specify the paper type. See the examples below. Note: Complete th e Index[...]
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Page 38
38 Printing Directly from a Memory Card Printing one pho to from an Ind ex Form 1. Print an Index F orm (see “Printing an I ndex Form” on page 36). 2. Load paper appropriate for your printing purpose (see “Loading Paper” on page 17). 3. Press the A or the l / r Select button repeat edly until the LCD panel shows 3.One ima ge , and then pres[...]
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Page 39
Prin tin g Dir ectly fro m a Memo ry Ca rd 39 Printing multiple pho tos from an Index Form You can se lect and print contiguous photos on an Index F orm (e.g. from photos 3 to 12). Note: You can only se lect a continuous rang e of photo number s. 1. Print an Index Fo rm (see “Printi ng an Index Form” on page 36). 2. Load paper appropriate for y[...]
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Page 40
40 Printing Directly from a Memory Card 8. Press the x Color button to sta rt printing. 9. Eject the memory card after pr inting is finished (see “Ejecting memory cards” on pa ge 45). Printing All Photos on a Memory Card Using this fea ture, you can print all photos st ored on a mem ory card. 1. Load a memory card (s ee “Loading Memory Cards?[...]
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Page 41
Prin tin g Dir ectly fro m a Memo ry Ca rd 41 Printing with DPOF Functions DPOF (Dig ital Print O rder Format) is an in dustry-s tandard prin t file request format. This product co nforms to DPOF version 1.10. DPOF lets yo u set phot o numb ers and the numbe r of copie s for ph otos stored on a digital camera, before you sta rt printing. To crea te[...]
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Page 42
42 Printing Directly from a Memory Card Loading Memory Cards Loadable memory card This product features three memory card slots. The types of me mory cards lo adable for e ach slot are sh own below. * An a dap ter is require d. Note: The meth od to us e a mem ory ca rd vari es depe nding o n its card typ e. Be su re to ref er to the d ocum entatio [...]
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Page 43
Prin tin g Dir ectly fro m a Memo ry Ca rd 43 Available image fi les You can use image files that meet the follow ing requirements . * DCF stands for the “Design rule for Cam era File system ” standard, which is set by the Japan Electronics an d Informat ion Techn ology Indust ries As socia t ion (JE ITA ). ** Supports Exif Version 2.1/2.2. Not[...]
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Page 44
44 Printing Directly from a Memory Card 3. Make sure the memory card lig ht beside the m emory card slot is off, and then ins ert a memory card as far as it can go into the appropriate slot. Note: You can load only one memory card at a t ime. 4. Close the memory card slot cover. c Caut ion: ❏ Do not try to squee ze the memo ry car d into t he slo[...]
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Page 45
Prin tin g Dir ectly fro m a Memo ry Ca rd 45 5. If the images are stored o n the memory card, the following message appears. P ress the D or OK button. Ejectin g memory cards 1. Make sure a ll the printing job is f inished and the memory ca rd light is no t flashi ng. 2. Open the memory card slot cover. 3. Eject the memory card by pulling it out s[...]
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Page 46
46 Printing Directly from a Memory Card Changing Print Setting You can change the print setting when the LCD panel is in the state shown be low. Press the button ( A , B , or C ) for the setting you want to chang e, repea tedly u ntil the des ired opt ion a ppears on the LC D panel . The list below sho ws the options yo u can select and the require[...]
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Page 47
Prin tin g Dir ectly fro m a Memo ry Ca rd 47 Canceling Printing To cancel printing, press the y Stop button. Note: Do not pull on the paper. The paper b eing copied will come out automatically to the o utput tray.[...]
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Page 48
48 Scannin g by usi ng the LC D panel a nd buttons Scanning by using the LCD panel and buttons This product a llows yo u to scan images to a memory ca rd, computer, or e-mail (available on a computer), and then edit them to meet your needs. To scan images to a computer or e-mail, see the R efere nce Gu ide . Note: You cannot scan fil ms. Availa ble[...]
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Page 49
Scann ing by usi ng the LCD pa nel a nd b utto ns 49 3. Press t he A or t he l / r Se lect bu tton repeatedly until 1.To Photo Card a ppears on the LCD panel. Then press the D or OK button. 4. Use the A , B , an d C button s to select th e appropriate Do cument type, Prin t quality, and Scan ar ea. Press the correspondi ng button repeatedly until t[...]
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Page 50
50 Scannin g by usi ng the LC D panel a nd buttons 6. Eject the memory card after pr inting is finished (see “Ejecting memory cards” on pa ge 45). c Caut ion: Do not r emove th e memor y card or turn off th e produc t whil e printing or while the me mory card lig ht is flashin g. Data on the memory card may be lost. Formatting a memo ry card If[...]
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Page 51
Scann ing by usi ng the LCD pa nel a nd b utto ns 51 Scanning to Your Computer This prod uct allo ws y ou to scan an im age to a com puter or s end an e-mail w ith the sca nned ima ge attached by using this fea ture. Before using thi s feature, make sure you have insta lled EPSON Scan and EPSON Smart Panel on your computer. 1. Connect thi s product[...]
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Page 52
52 Scannin g by usi ng the LC D panel a nd buttons Scanning Directly to Your e-mail This prod uct allo ws you to scan an image and th en send a n e-mail with the scanned imag e attached. Before using this featur e, make sure you h ave inst alle d EPSON Scan and EPSO N Sma rt P anel on your computer. 1. Connect this product to your computer, and the[...]
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Page 53
Replacing Ink Cartri dges 53 Replacing Ink Cartridges This product m onitors the amo unt of ink left in each cartridge, using an IC chip built into the cartridge. If it detects the in k is low or running out, it no tifies you of th e ink cartridge to replace, using a m essage on the LCD panel or your computer. Ink Cartridges You can use the follow [...]
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Page 54
54 Replacing Ink Cartridges Checking the ink level using the LCD panel 1. Make sure thi s product is on, and then press the Setup Mode button. 2. Press the A button repeatedly until 2.Ink le vels appears on the LCD panel and then press the x Color button. T he amount of ink appears. 3. If you want to replace the ink ca rtridge, go on to th e next s[...]
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Page 55
Replacing Ink Cartri dges 55 ❏ The valve in th e ink supply port is desi gned to co ntain any excess ink that may be released. However, careful ha ndling is recommended. Do not touch the su pply port of the ink cartridge or its surrou nding area. ❏ This product uses ink cartridges equipped with an IC chip. Th e IC chip accurately monitors the a[...]
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Page 56
56 Replacing Ink Cartridges Replacing an Ink Cartridge Follow th e steps below to replace ink cartridg es. Note: Before replacing an ink cartridge , read “Precautions on Ink Ca rtridge Replaceme nt” on page 54 an d “When h andling ink car tridges ” on page 9 . 1. Make sure thi s product is on. 2. When the ink is e mpty: Refer to the LCD pan[...]
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Page 57
Replacing Ink Cartri dges 57 3. Make sure that the document cover is closed, and then open the scann er u nit. c Caution ❏ Do not o pen t he sca nner un it wh en the docume nt cove r is still open. ❏ Do not move the print head by hand. Doing so may damage this produ ct. ❏ Do not start replacing an ink cartridge before t he print head stops. 4[...]
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Page 58
58 Replacing Ink Cartridges 5. Open the cartridge cover. 6. Pinch the sides of the ink ca rtridge that y ou want to replace. Lift the cartridge out of this product and dispose of it properly. Do not take the used cartridge apart o r try to refill it . w Warning: Be car eful when y ou ha ndle th e use d ink ca rtridg es. T here ma y be some ink arou[...]
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Page 59
Replacing Ink Cartri dges 59 7. Install th e new ink cartridge straigh t into the cartridge holder, and then press the top of the cartridge until it clicks into place. If you need to replace the other in k cartridge, repeat steps 6 and 7. 8. Close the cartridge cover. Note: If you fin d it diff icul t to close the cartri dge cover , see st ep 7 to [...]
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Page 60
60 Replacing Ink Cartridges 9. Close the scanner unit. The print head mo ves to its home po sition, and in k charging begins. Charging ... appears on the LCD panel wh en ink charging is in progress. Chargi ng... disappea rs from the LCD panel when ink chargi ng is comp leted. c Caut ion: Never turn off this produ ct while Chargin g... appears on th[...]
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Page 61
Maintena nce and T ransportin g 61 Maintenance and Transporting Checking the Print Head Nozzles If you find th at a printed ima ge is unexpectedly faint or some dot s in the image a re missing, checki ng the prin t head nozzles h elps you to identify the probl em. Follow the steps below to check th e print head no zzles usin g the contro l panel. N[...]
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Page 62
62 Maintenance and Tran sporting 5. Check the printout. The following examples indicate when the print head needs to be cleaned. Good: print head does not need to be clea ned yet. Not Good: print head nee ds to be cleaned. The ac tual printo uts a re pr inte d in c olor ( CMY K). If the nozzle check result is no t good, there is a problem with this[...]
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Page 63
Maintena nce and T ransportin g 63 ❏ When th e ! Error light is on and a message appears on the LCD panel to prompt you to re place the ink cartr idge or to indi cate the ink is low, you cannot clean the print he ad. In this case, replace the appropriate ink ca rtridge firs t. Follow the steps below to clean the prin t head using the Co ntrol Pan[...]
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Page 64
64 Maintenance and Tran sporting Aligning the Print Head If you not ice vertical lines are no t aligned pro perly on the noz zle check result, you ma y be able to solve thi s problem by align ing the print head. Follow th e steps below to align th e print head using th e Control Panel. Note: Do not press the y Stop button to can cel printing wh ile[...]
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Page 65
Maintena nce and T ransportin g 65 7. After settin g all of the alignm ent patterns, Hea d align ment appears on th e LCD panel a gain. If you wa nt to conti nue the print head alignment operation, press the x Co lor button to print the alignm ent patterns again; oth erwise, press the y Stop but ton. Note: Even if you pres s the y Stop butto n, the[...]
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Page 66
66 Maintenance and Tran sporting 1. Remove all paper from the sh eet feeder and make sure that this produ ct is off. 2. Open the sc anner unit and make su re that the print head is in the home position on the right. Secure the ink ca rtridges to this product with a tape, and then close th e scanner unit. 3. Unplug the power cord from the electrical[...]
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Page 67
Maintena nce and T ransportin g 67 6. Keep this product on a flat surface to prot ect it from shocks during transporta tion. Note: Do no for get to rem ove the protecti ve materials and tape fr om this pr oduct before using it again.[...]
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Page 68
68 Troubleshooting Troubleshooting Error Messages You can iden tify ma ny co mmon pr oblems using the ! Error light an d error messages on you r Control Pa nel. If this pro duct stops working and the ! Error light is on, use the following table of error me ssages to diagnose the probl em, and then try the recommended solut ion. Note: The solu tio n[...]
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Page 69
Troubleshooting 69 The data on t he memory card has changed. Prin t a new Index Sheet, then try again. After an In dex Form is pri nted, an image f ile on the memory card is added or removed. Pri nt the Index For m again. No memory card. Operation canceled. No memo ry card is loaded whe n yo u sele ct to pr int direct ly fr om a memory ca rd or to [...]
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Page 70
70 Troubleshooting The B&W button cannot be used to print in this mode. Press the Color butto n to print. The B&W bu tton is pressed w hile prin ting is done direct ly from the memo ry ca rd. Press the x Color butto n when you pr int d irec tly f rom the memo ry ca rd. When you copy in grayscale, select an item oth er than Glos sy or DB Pho[...]
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Troubleshooting 71 The Copied Image is Improperly Sized When Au to Fit P age is selected as the Reduce/Enlarge setting on the LCD panel and th e border of the origina l document is white or very light, the size of the origi nal might n ot be recogniz ed correctly. This may cause the copied im age to be improperly sized. To correct thi s, s elec t A[...]
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72 Troubleshooting Clearing the Jammed Paper If paper is jammed inside this product, an error message appears on the LCD panel. You may be able to clear the jammed paper using the Control Panel. Fo llow the instru ctions belo w. 1. Press the x Color button to eject the jammed paper. If the j ammed paper is not ejected, go on to the next step . 2. L[...]
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Contact ing Cus tomer Suppor t 73 Contacting Customer Support Regional Customer Services If your EPSON pro duct is not operatin g properly and you cann ot solve the problem using the troubles hooting in formation in your prod uct docum entati on, co ntact cust omer su pport se rvi ces for assistance. If customer support for your a rea is not listed[...]
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74 Contacti ng Cus tomer Suppor t For users in the Un ited Kingdom and the Repu blic of Ireland For users in the Middle East For users in Scandinavia For users in So uth Afric a URL http: //www.epson.co.uk Telephone ( UK) 08701 637 7 66 (The Repu blic of Ireland) 01 679 9016 URL http: //www.epson.com E- m ai l epson_ support@ comp ubase .co. ae Tel[...]
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Contact ing Cus tomer Suppor t 75 For user in France Suppor t Tech nique EPSON Fr ance, 0 892 899 999 (0,34 E/min ute) Ouvert du lu ndi au samedi de 9h00 à 20h0 0 sans interru ption http://www.epson.fr/support /selfhelp/french.htm pour accéder à l' AIDE EN LIGNE. http://www.epson.fr/supp ort/services/index.shtml pour accéder aux SERVICE S [...]
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76 Contacti ng Cus tomer Suppor t For users in Spain For users in Portugal URL http: //www.epson.es E-mail soporte@epson.es Telephone 902 40 41 42 Fax 93 582 15 16 URL http: //www.epson.pt E-mail apoio _clientes@e pson.pt Telephone 707 222 000 Fax 21 303 54 90[...]
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Product Informati on 77 Product Information Product Specifications Electrical 120V Mode l 220-240V Mo del Note: Check the label on the back of this product for th e voltage information. Environme ntal Input voltage range 108 to 132V Rated fr equency ra nge 50 to 60 Hz Power consumption Approx. 15 W (ISO10561 Letter pattern ) Appro x. 3.5 W in sleep[...]
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78 Pro duct In forma tion Mechanical Printing Scanning Paper path Sheet feeder, rear entry Sheet feeder capacity About 150 sheets at 90 g/m² (24 lb) paper Dimensions 450 mm × 429 mm × 21 8 mm (W × D × H , not incl uding r ubber feet and loadin g tray) Weigh t 8.7 kg (1 9.2 lb ) with out ink c artridg es Printin g meth od On-d emand ink j et No[...]
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Product Informati on 79 Paper Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot guarantee the quality of any non-EPSON brand or type of paper. Always te st a sample of paper stock befor e purcha sing lar ge qu antiti es or pr inting la rge jobs. Paper specification s Plain [...]
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80 Pro duct In forma tion Photo Paper: Premium Semiglo ss Photo Pa per: Matte Paper-Hea vyweight: DURABri te Ph oto Pa per: Photo Qua lity Ink Jet Pa per Size 4 × 6" (113.6 × 175.4 mm) 10 × 15 cm 4R (100 × 145 mm) Pape r type Spe cial pa per di stri bute d by EPSO N Size A4 (210 × 297 mm) Pape r type Spe cial pa per di stri bute d by EPSO[...]
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Product Informati on 81 Note: ❏ Poor quality pape r may reduce the pr int quality and cause paper jams or other proble ms. If you have print qu ality problems , switch to a higher grade paper . ❏ Do not load curled or folded pap er. ❏ Use paper under norm al conditions: Temp era ture 15 to 2 5°C ( 59 to 77°F) Humidity 40 to 60 % RH Printabl[...]