Epson P910C manual

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User’s Guide 00000000 000000000 00000 24-Pi n Dot Matrix Prin ter All righ ts reserved. No part of this public ation may be reproduced, store d in a retrieval system, or transmi tted in a ny form or by any means, e lectroni c, mechani cal, photocopy ing, recording, or otherw ise, w ithout t he prior w ritten per mission of SEI KO EPSON CORPORAT I[...]

ii FCC Compliance State ment For United Sta tes Users This equipment has been tested an d found to comply with the limits for a Class B di gital device, purs uant to P art 15 of the FC C Rules. These limits are des igned to provide reasonable protection agai nst harmfu l inte rference i n a residenti al installa tion. This equipment generat es, use[...]

Printer Parts knob printer cover control pa nel paper guide paper separator paper release lev er edge guide s front paper guide (clos ed) pape r guide cover tractor paper t hickness lever sh ield p lat e ribbon cartridge parallel interface paper tension unit front edge g uides front paper guide (open)[...]

Control Panel Buttons and Lights n = On f = Flashing o = Of f Tear Off/Bin button ● Advances c ontinuous paper to t he tear-off positio n. ● Feeds con tinuous paper backwa rd from the tear-off p osition to the t op-of- form po sitio n. ● Selects a cut-sheet f eeder bin wh en the cut-sheet f eeder is ins talled. ● Enters t he card mode to pr[...]

iii Contents Getting to Know Your Printer Easy-to-Use Fe atures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Available Paper Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Printing on continuous pape r . . . . . . . . . . . . . . . . . . . . . . . . . 4 Printing on single sheets . . . [...]

iv Chapte r 2 Printi ng on Contin uous Pa per Setting the Paper Rel ease Lever . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Setting the Paper Thi ckness Lever . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Loading Multi -Part Forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 Loading Continuous Paper With La[...]

v Chapte r 3 Printin g on Sing le Sh eets Using Single Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Available p aper types and p aper slots . . . . . . . . . . . . . . . . . 3-2 Loading single- sheet mu lti-part forms . . . . . . . . . . . . . . . . . 3-4 Loading envelop es . . . . . . . . . . . . . . . . .[...]

vi Chapte r 5 Changing P rinter Settings From the Printer’s Control Panel Selecting a Built-In Font and Pi tch . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 About Your Pr inter’s Default Settings. . . . . . . . . . . . . . . . . . . . . . 5-4 Changing defaul t settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9 Chapte r 6[...]

vii Appen dix A Enhanci ng Your Printe r With Opt ions Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Paper handli ng options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Optional inter face cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3 Using the [...]

viii Appendi x C Speci fications Printer Spe cifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2 Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2 Elect rical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4 Environmental . . . . [...]

ix For Hong Kong Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D -7 Internet home p age . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-8 Electronic bull etin board system . . . . . . . . . . . . . . . . . . . . . . D-8 Technical supp ort hotline . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

1 Getting to Know Your Printer Getting to Know Your Printer Your EPSON ® LQ-2180 24-p in dot matrix printer provides high-quality printing and great performance in a compact design. Features include: ❏ a variety of pap er paths to suit your printing needs ❏ the ability to handle a wide range of p aper types, includi ng continuous pa per, multi[...]

Getting to Know Your Printer 2 Easy-to-Use-Features This section highlights some easy-to-use features that you’ll find help ful. ❏ Use the t ear-off feat ure to save paper. If you load pape r on the front o r rear push tractor, you can use the tear- off feature to advance you r continuous paper to the printer’s tear- off edge when you finish [...]

3 Getting to Know Your Printer ❏ Use the micro adjust feature to a djust the top-of-form and tear-off positions. See the Glossary for explanations of the top-of-form and tear-off positions. The micro adjust f eature allows you to move the paper forward or backwa rd in 1/180-inch increments so that you can make precise adjustments to the top-of-fo[...]

Getting to Know Your Printer 4 Printing on continuous paper You can choose from three tractor positions (front push, rear push , an d p ull) an d th ree pape r ent ry slot s ( front, rear , an d bottom) for continuous paper pr inting. This section helps you determine which pape r paths and tractor positions are be st for your continuous paper print[...]

5 Getting to Know Your Printer Using a pull tractor If you often pr int on thick or heavy conti nuous paper, s uch as multi-part forms or continuous paper with labels, use a tractor in the pull positi on. The pull tracto r provides the best paper j am prevention, and allows you to load continuous pape r from the front, re ar, or bottom of the print[...]

Getting to Know Your Printer 6 As shown in the table below, three pape r entry slots are available for use with the pu ll tractor: front, bottom, and rear. Paper slot Description front If you print on thick p aper such as multi- part forms or continuous pap er with labels, load i t using the front pa per sl ot because t he paper pa th from this slo[...]

7 Getting to Know Your Printer Using the pus h and pull tractors in combinat ion To improve continuous paper feeding and redu ce paper jams, you can use two tractors at the same time. This is especi ally helpful for printing on conti nuous pre-pr inted forms, multi-p art forms, or labels, and for pr inting high quality graphics. When using two trac[...]

Getting to Know Your Printer 8 Printing on single sheets As shown below, your printer has two paper entry slots f or printing on single sheets: top and front. When continuous paper is loaded on the front or r ear push tractor, you can load single sheets in the top or front slot without removing the continuous paper. This section helps you determine[...]

9 Getting to Know Your Printer Loading paper in the front slot You can load ordinary si ngle sheets, single-sheet mul ti-part forms, or po stcards in the front slot. Note: Always use the front paper slot t o load single-she et multi-part forms that are bound by line glueing only at the side.[...]

Getting to Know Your Printe r 10 Options Your printer comes with everything necessary to print on continuous paper and single sheets using a variety of paper paths . By adding optio ns, such as a cut-sheet feeder, pu ll tractor unit, or roll pape r holder , you can fur ther expand your p rinter’s versat ility. Optional interface cards are also av[...]

11 Getting to Know Your Printer Important Safet y Instructions Read all of these instructions and save them for later reference. Follow all warni ngs and instructions marked on the printer. ❏ Do not place the printer on an unstable surface or near a radiator or heat source. ❏ Place the printer on a f lat surface. The printer will not operate pr[...]

Getting to Know Your Printe r 12 ❏ Unplug the pr inter and refer servicing to qual ified service personnel under the following conditions: If the power cor d or plug is d amaged; if liqui d has entered the printer; i f the printer has be en dropped or the cabinet dama ged; o r if the prin ter d oes not oper ate no rmal ly or exhibits a distinct c[...]

13 Getting to Know Your Printer E NERGY S TAR Compliance As an E NERGY S TAR Partner, EPSON has determined that this product meets the E NERGY S TAR guidelines for energy effic iency. The International E NERGY S TAR Office Equipment program is a voluntary partnership with the compu ter and office equipment industry to promote the introduction of en[...]

Getting to Know Your Printe r 14 Safety informa tion w Warning: This app liance mu st be earthed. Ref er to ra ting plate for voltag e and check that the ap pliance v oltage c orresponds to the supply vol tage. Important: Th e wires in the ma ins lead fi tted to this appliance are coloure d in ac cord ance wi th the foll owing code: Green and yello[...]

15 Getting to Know Your Printer How To Use Your Manuals This User’s Guide provides detailed information on setting up and using your printer. The Quick Reference Guide that also comes with the printer summarizes basic informa tion on how to use the printer. Warnings, Cautions, and Notes This guide uses the following conventions: w Warnings mus t [...]

1 Setting U p the Prin ter 1-1 Chapter 1 Setting Up the Printer Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Choosing a Place f or the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Positioning the continuous p aper supply . . . . . . . . . . . . . . . . 1 -5 Installing or [...]

1-2 Setting Up the Printer Unpacking the Printer Besides this gui de, your pri nter box should i nclude EPSON printer software disks, a Notice Sheet, and the foll owing items: Note: Depending on your printer model, the power cord may be perm anently attached to the printer. Also, the shape of the power c ord plug varies depending on the country in [...]

1 Setting U p the Prin ter 1-3 c Caution: There are several m odels of the pri nter designed for different voltages, and it is not possible to a djust the printer for use with another voltage. If the label on the back of the printer does not show the correct voltage for your country, contact your dealer. You must remove all protective materials pac[...]

1-4 Setting Up the Printer Choosing a Place for the Printer Follow the gui delines below when s electing a location for your printer . ❏ Place the printer on a flat, stable surface. The printer wi ll not operate pr operly if it i s tilted or at an angle. ❏ Place the printer where you can easily connect it to a network interface cab le, if neces[...]

1 Setting U p the Prin ter 1-5 ❏ Use a ground ed power outl et; do not use an ad apter p lug. ❏ Make sure the paper path is clear and unobstructed before you print on continuous paper. (Se e the next section. ) If you plan to use a print er stand, follo w these guidelines: ❏ Use a stand that supports at least 26 kg (57.8 lb). ❏ Never use a [...]

1-6 Setting Up the Printer Installing or Replacing the Ribbon Cartridge This section descri bes how to instal l or replace the ribbon cartridge. The installat ion and replace ment procedures are the same except that you nee d to remove the used ribbon cartri dge before re placing it with a ne w one. EPSON recommends using genuine EPSON r ibbon cart[...]

1 Setting U p the Prin ter 1-7 3. Lift the printer cover by its back edge and then pul l it straight up and off. 4. Make sure that the print head is not hot; if i t is, let it cool fo r a few minutes before touching it. Then slide the print head to the ribbon installation position (the indente d portion of the paper tension unit) by hand. Note: Whe[...]

1-8 Setting Up the Printer 5. If a us ed cartridge is install ed, grasp the car tridge and pull it slightly forward and up ; the ribb on guide snaps away from the metal pins behind the print head. Properly dis pose of the used ribbon cartridge. 6. Remove the new ribbon cartrid ge from the package. Remove the separator from the middle of the ribbon [...]

1 Setting U p the Prin ter 1-9 7. Hold the cartridge with the ribbon-ti ghtening knob up. Fit the two front notches of the ribbon cartridge over the small pegs on each side of the printer as shown below. Then lay the cartri dge f lat. 8. Make sure that the tw o rear notches of the cartridge fit over the small pegs on ea ch side of the pri nter. The[...]

1-10 Setting Up the Printer 9. Lif t the ri bbon guide of the ri bbon cartri dge ( ① ) and insert it firmly over the metal pins behind t he print head ( ② ). Make sure the ribbon is not twisted or creased and that it is in place behind the print head. Press down the guide unt il it clicks into place. 10. Turn the ribbon-tightening knob in the d[...]

1 Setting Up the Printer 1-11 11. Replace the printer cover by first inserting the front tabs into the slots on the printer and then lowering the cover until it clicks into plac e. Attaching the Paper G uide and Paper Separator To install the paper guide and paper separator, fol low these steps: 1. Turn over the pape r guide and insert the paper se[...]

1-12 Setting Up the Printer 2. Make sure the paper guide cover is ope n as shown belo w. Attach the pa per guide by sliding the slots on the bottom of the paper guide over the pegs b ehind the paper tensi on unit. 3. Close the pa per guide cover . paper tension unit paper g uide cover[...]

1 Setting Up the Printer 1-13 Plugging In the Printer 1. Make sure the printer is turned off. The p rinter is off when the surface of the Operate button is even with the button protectors as shown below. 2. Check the label on the back of the printer to make sure its voltage matches that of your electri cal outlet. Also make sure the plug on your pr[...]

1-14 Setting Up the Printer Connecting the Printer to Your Computer To connect your computer to your printer’s buil t-in parallel interface, you need a shi elded, twisted-pair parall el cable with a D-SUB, 25-pin, male connector for your computer and a 36-p in Centro nics ® compatible connector for the printer. If your computer requir es a diffe[...]

1 Setting Up the Printer 1-15 3. If your cable has a ground wire, connect it to the printer’s ground connector as shown below. 4. Plug the other end of the cable into the computer. (If the cable has a ground wire at the computer end, attach it to the ground connector at the back of the computer.) After you connect the printer to your computer, in[...]

1-16 Setting Up the Printer If you are u sing the floppy di sk version of the software , make a backup copy of the EPSON printer sof tware disk before you begin installation. If you wish to make a floppy disk version of the printer software on your CD-ROM, you can use the Driver disk creation utili ty included on the CD. See "Installing in Win[...]

1 Setting Up the Printer 1-17 Insta lling in Windo ws 3.1 and NT 3. 5x Follows these steps below to install the printer software for Wind ows 3.1 or Wi ndows NT 3.5x : Note: Installing the printer so ftware for Window NT 3.5x may require network administration p rivileges. Ask your network adm inistrator for more information. 1. Make sure Windows i[...]

1-18 Setting Up the Printer The installation program automatically selects this printer as the default printer for Wi ndows appl ications. For information on opening and using t he software, see "Usi ng the Printer Software" in Chapte r 4. For DOS programs To control the printer from DOS applicat ion programs, you need to select the pr in[...]

2 Printing on Continuous Paper 2-1 Chapter 2 Printing on Continuous Paper Setting the Paper Release Lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 -2 Setting the Paper Thickness Lever . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Loading Mul ti-Part Form s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

2-2 Printing on Continuous Paper Setting the Paper R elease Lever You can lo ad paper in t he printer f rom various pape r source s, such as the front push tractor or the paper guide. You set the paper release lever to indicate the pape r source you want to use. The table below d escribes each paper release lever position. Note: To decide which pap[...]

2 Printing on Continuous Paper 2-3 Note: You can load two differen t types of continuous paper onto the front and rear push tractors, and easily switch between them using the pape r release lever . Before moving the paper releas e lever, always press the Load/ Eject button to feed the paper in the paper path backward to the standby position. Settin[...]

2-4 Printing on Continuous Paper Use the following table to set the paper thickness lever to match the thickness of your paper. Note: ❏ If th e pr inted ima ge is smea red, you may nee d to set the p aper thickness lever one position highe r to improve print quality. ❏ If the printed image is faint or has many gaps, you may need to set the pape[...]

2 Printing on Continuous Paper 2-5 Loading Multi-Part Forms You can use carb onless multi-par t forms of up to si x parts (five copies in additi on to the or iginal). Make sure you set the pap er thickness lever to the proper position based on the number of layers in your form. For best results with thick paper such as multi-part forms, select a st[...]

2-6 Printing on Continuous Paper Thick paper, such as continuous paper with labe ls, requi res a straight or almost straight paper path. You can load labels in the front (push tractor or p ull tractor) or botto m (pull tractor) paper slot; however, for best re sults, use the tractor i n the pull position and load paper in the front or bottom paper [...]

2 Printing on Continuous Paper 2-7 Removing continuous paper with labels To avoid p eeling labels o ff the backing she et and jamming the printer, follow the steps be low when you remove continuous paper with labels from the printer. 1. After you finish printing, tear off the fresh supply of continuous labels at the perforation ne arest the paper e[...]

2-8 Printing on Continuous Paper Using the Front Push Tractor To use the front pu sh tractor, load continuous paper in the fro nt slot. For more in formation on when to use the front push tractor, see “Available Paper Paths” on page 3. Note: The tractors ar e installed in the front push and rear push positions whe n the printer is shipped. The [...]

2 Printing on Continuous Paper 2-9 3. Insert the tractor into the printer’s mou nting slots and press down both ends of the tractor to make sure that it is firmly seated. You are now re ady to load continuous paper onto the front push tractor as described in the next sectio n. To remove the tractor, see page 2-15. Loading paper onto the front pus[...]

2-10 Printing on Continuous Paper 2. Set the paper release lever to the front push tractor position. Also set the paper thickness le ver (located under the printer cover) to the proper pos ition for your paper’s thickness. 3. Release the left and right sprockets by pushing the sprocket lock levers backward.[...]

2 Printing on Conti nuous Paper 2-11 4. Slide the left sprocket to the left margi n of your paper us ing the arrow mark inside the printer. (Printing starts at the arrow mark.) Then pull the lever forward to lock it in pl ace. Note: See “Paper alignment” and “Printable a rea” in Appendix C for more informatio n on the left margin posi tion.[...]

2-12 Printing on Continuous Paper 7. Slide the right sprocket to remove an y slack in the paper; then lock it in place by push ing th e spro cket lock d own. 8. Attach the front paper guide by sliding it along the printer’s mounting slots as shown below. Then close the front paper guide. 9. Slide the edge guides to the middle of the top paper gui[...]

2 Printing on Conti nuous Paper 2-13 10. Make sure the pr inter is on. You may need to check and change the printer dri ver settings as described i n Chapter 4. When the printer receives data, it automatica lly loads the paper and starts printing. The printed pages are fed over the paper guide toward the back of the printer. 11. After you finish pr[...]

2-14 Printing on Continuous Paper 2. Open the paper guide cover, and tear off t he printed document using the tear-o ff edge of the printer. Note: If your paper’s p erforation is not properly aligned with the tear-off edge, you can adjust the tear-off position using the micro adjust feature. See “Adjusting the tear-off position” on page 2-40.[...]

2 Printing on Conti nuous Paper 2-15 Removing the front push tractor To remove the tractor from the front push position, follow the se steps: 1. Remove any pape r from the tract or as described in the pre vious sect ion. 2. Turn off the printer. 3. Open the front paper guide by pulling the tab at the center of the guide. Then remove the guide by gr[...]

2-16 Printing on Continuous Paper Using the Rear P ush Tractor To use the re ar push tractor , load continuous pap er in the rear slot. For information on when to use the rear push tractor, see “Available Paper Paths” on page 3. Loading paper onto the rear pus h tractor If a tractor is installed in the pull position, you need to remove it and r[...]

2 Printing on Conti nuous Paper 2-17 2. Set the paper release lever to the rear push tractor posi tion. Also set the paper thickness l ever (located under the printer cover) to the proper position for your paper’s thickness. 3. Release the left and right sprockets by pulling the sprocket lock lever s forward. front of the printer[...]

2-18 Printing on Continuous Paper 4. Slide the left sprocket to the left margin of the paper using the scale on the printer. (Printing starts at the “0” mark.) Then push the lever back to lock it in place. Note: See “Paper alignmen t” and “Printa ble area” in Appendix C f or more information on the left marg in position. 5. Slide the ri[...]

2 Printing on Conti nuous Paper 2-19 8. Attach the paper guide as describ ed on page 1-11. 9. Slide the edge guides to the middle of the paper guide . Then close the pape r guid e c over. Note: Always close the printer cover before printing. The printer does not print when the cover is open. 10. Make sure the pr inter is on. You may need to check a[...]

2-20 Printing on Continuous Paper Removing the printed document from the rear push tractor To remove the printed do cument, fol low these steps: 1. Make sure th e Tear O ff/Bin lights are flashing. (This indicates your paper is at the current tear-off p osition). You may need to press the Tear Of f/Bi n button to advance the paper to the tear-off p[...]

2 Printing on Conti nuous Paper 2-21 To remove the remaining paper from the printer, press the Load/ Eject button to feed the paper backward to the standby position. (See the Glossary for an explanation of the standby position.) Then open the sprocket covers of the tractor and remove paper. c Caution: Always tear off your printed document before yo[...]

2-22 Printing on Continuous Paper Installing the tractor in the pull position To install a tractor in the pull position you must either remove the front push tractor or install the optional pull tractor (C80032 ✽ ). To remove the front pus h tractor, see “Removing the fro nt push tractor” on page 2-15. Note: The tractor in the rear pus h posi[...]

2 Printing on Conti nuous Paper 2-23 3. Lower the tractor into the printer’s mounting slots and press down both ends of the tractor to make sure that it is firmly seated. You are now ready to load continuous paper onto the pull tractor as described in the next section. To remove the p ull tractor, s ee page 2-32. Loading paper onto the pull tract[...]

2-24 Printing on Continuous Paper To load paper onto the pul l tractor, fo llow these steps: 1. Make sure the prin ter is turned of f, and the printer cover is removed. Also check that a tractor i s installed in the pul l position. 2. Slide the edge guides to the middle of the paper guide. 3. Set the paper release le ver to the pul l tractor posi t[...]

2 Printing on Conti nuous Paper 2-25 5. Slide the left sprocket to the left margin of the paper usi ng the scale on the paper guide as a guide. (Printing starts at the arrow mark.) Then push the lever back to lock i t in place. Note: See “Paper alignment” and “Printable a rea” in Appendix C for more informatio n on the left margin posi tion[...]

2-26 Printing on Continuous Paper 9. Insert the paper into the front, bottom, or rear pape r slot as describe d below until it emerges betwee n the plate n and the ribbon guide. Then pull up the paper unti l the perforation between the first and second pages is even wit h the top of the printer’s ribbon. 10. Fit four holes of the paper over the t[...]

2 Printing on Conti nuous Paper 2-27 12. If you use the front slot, attach the front paper guide with the continuous paper p ositioned as shown below. Then close i t. If you use the rear sl ot, replace the pap er guide and make sure the edge guide s are together i n the middle of t he paper guide . 13. Turn on the printer. 14. Remove any slack in t[...]

2-28 Printing on Continuous Paper 15. Attach the printer cover and close the paper guide cover. Note: Always close the printer cover before printing. The print er does not print when the cover is open. 16. You may need to check and change the printer driver settings as described in Chapter 4. Send a print job to the printer. The printer starts prin[...]

2 Printing on Conti nuous Paper 2-29 Removing paper from the pull tractor 1. After you finish printing, tear off the fresh supply of paper at the perforation nearest the paper entry slot . 2. Hold down the LF /FF button to eject the paper from the printer. Using two tractor s in a push and pul l combinatio n To im prov e cont inu ous pa per f eedin[...]

2-30 Printing on Continuous Paper To load paper onto two tractors, foll ow these steps: 1. Remove the printer cover and paper guide . 2. Make sure one tractor is in the front or rear push position and one tractor is in the pull positio n. Set the paper release lever to either the front push or re ar push tractor position, depending on which push tr[...]

2 Printing on Conti nuous Paper 2-31 c Caution ❏ Never use the knob to remove slack in the paper or to adjust the top-of-form position; this may damage the printer or cause it to lose the top- of-form position. ❏ Always remove any sla ck from the paper; otherwise print qual ity ma y be re duced. 9. Attach the paper guide . Then slide the edge g[...]

2-32 Printing on Continuous Paper Removing the pull tractor To remove the tractor from the pull position, follow these steps: 1. Remove any paper loaded on the pull tractor as descr ibed on page 2- 29. 2. Turn off the pri nter. Then remove the printer cover and lift the paper gui de up and off the printer. 3. Press the tractor’s lock tabs, tilt t[...]

2 Printing on Conti nuous Paper 2-33 5. To replace the pape r tension unit, l ower it onto the printer’s mounting pegs. Then press down both ends of the unit unt il it clicks into place. 6. Replace the paper guide and printer cover . Then close the paper gu ide cove r.[...]

2-34 Printing on Continuous Paper Switching Between Prin ting on Continuous Paper and Printing on Single Sheets You can eas ily switch back and forth between pr inting on continuous pa per with a push tractor and pr inting on single sheets without having to remove or reload paper. Switching to printing on single sheets To switch from printing on co[...]

2 Printing on Conti nuous Paper 2-35 2. Press the Lo ad/ Eject bu tton to feed the continuous paper backward to the stan dby position. The paper is still attached to the push tractor but is no longer in the paper path. 3. Load single sheets i n the top or fr ont paper guide as described in Chapter 3. Switching to printing on continuous paper To swi[...]

2-36 Printing on Continuous Paper Adjusting the Top-of-Form Position The top-of-form posi tion is the posi tion on the page whe re the printer will star t printing. If your printing appears too hi gh or low on the page, you can use the micro adj ust feature to adjust the top- of-form posi tion as described below. c Caution: Never use the knob to ad[...]

2 Printing on Conti nuous Paper 2-37 5. Press the LF /FF D button to move the top-of-form position up on the page, or press the Load/Eject U button to move the top-of-form positio n down on the page. c Caution : Never use the knob to adjust the top-of-form position; t his may damage the printer or cause it to lose the top-of-form position. Note: ?[...]

2-38 Printing on Continuous Paper To adjust the top- of-form position for continuous paper loaded on the pul l tractor, se e the following exampl e: First mark a point 6.5 mm (0.26 inch) above the paper’s perforatio n; then position the paper so that the mark i s even with the top edge of the plastic ribb on cover. This gives you an 8.5 mm (0.33 [...]

2 Printing on Conti nuous Paper 2-39 Advancing the Paper to the Tear-Off Edge If you use the f ront or re ar push tractor, you can use the tear-off feature to advance your continuous paper to the printer’s tear-of f edge when you finish printing. You can then easily tear of f the printed document. When you resume printing, the pri nter automatica[...]

2-40 Printing on Continuous Paper Advancing paper to the tear-off position automatically To automatically advance your printed d ocuments to the te ar-off position, you ne ed to turn on the aut o tear-off mode and select the appropriate page length for continuous paper in the d efault- setting mode. For instructions, see “About Your Printer’s D[...]

2 Printing on Conti nuous Paper 2-41 4. Press the LF /FF D button to feed the paper backward, or press the Load/Eje ct U button to feed the paper forward, until the paper perforation is aligned with the tear-off edge. Note: The printer has a minimum and a m aximum tear-off position. If you try to adjust the tear-off position beyond these limits, th[...]

3 Printing on Single Sheets 3-1 Chapter 3 Printing on Single Sheets Using Single Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Available p aper types and p aper slots . . . . . . . . . . . . . . . . . . 3 -2 Loading single- sheet mu lti-part forms . . . . . . . . . . . . . . . . . . 3-4 Loading envelop es [...]

3-2 Pr inting on Sing le Sheets Using Single Sheets Availa ble p aper types and pap er slot s As shown below, you can load single-sheet p aper one sheet at a time using the paper guide on t op of the printer or the front paper guide . You can print on ordinary single sheets, single-shee t multi-part fo rms, postcards, and e nvelopes. Your si ngle-s[...]

3 Printing on Single Sheets 3-3 The table below shows the types of paper you can load in the top and front paper slots and the paper thickness lever settings for each paper type. For more information on the pape r thickness lever, see page 2-3. Note: ❏ If the printed image is smeared, you may need to se t the paper thickness leve r one positi on [...]

3-4 Pr inting on Sing le Sheets Loading single-shee t multi-pa rt forms You can load single-she et multi-part forms one at a time in the top or front paper slot as described in “Loading Single Sheets in the Top Pap er Slot” or “Loading Singl e Sheets in the Front Paper Slot,” later in this chapter. Also, follow t hese guidelines: ❏ Use on[...]

3 Printing on Single Sheets 3-5 Insert this type of f orm in the front slot with the bound edge first and the printab le side up, as shown below. ❏ You can l oad multi-p art forms bound at the side only in the front slot. Insert this type of form in the front slot with the top edge fir st and the printable side up, as sho wn below. ❏ Before pri[...]

3-6 Pr inting on Sing le Sheets Loading envelop es You can load envelopes only in the top paper slot as described in “Loading Single Sheets in the Top Pa per Slot” on page 3-8. Also, follow these guide lines: ❏ Load envelopes one at a time in the top slot, with the flap edge first and the flap side up. ❏ Set the paper thickness lever (locat[...]

3 Printing on Single Sheets 3-7 c Caution: Because printing on the edge of an envelope may damage the print head, make sure t he printing stays entirely within the printable area of your envelopes. See Appendix C for details on the printable area of envelo pes. Loading po stcards You can load postcards one at a time in the top or front paper slot a[...]

3-8 Pr inting on Sing le Sheets Loading Single Sheets in the Top Paper Slot To load paper in the top slot, follow these ste ps: 1. Make sure the paper gui de is installed properly. If not, attach it as described on page 1-11. 2. Open the paper guide cover. Sli de the left edge guide until it locks in place next to the arrow on the paper guide. Next[...]

3 Printing on Single Sheets 3-9 4. Close the paper guid e cover. 5. Press the Operate button to turn on the printer, if necessary. 6. Insert a sheet of paper printable side down be tween the edge guides unt il it meets resistance. The printer feeds t he paper automatically and is re ady to print. Note: Always close the printer cover before printing[...]

3-10 Printing on Single Sheets 7. Check and change the printer driver settings as described in Chapter 4. Then s end a print job to t he printer. When the printer receives data, it prints the page and eje cts it back onto the paper guide. To continue printing your docume nt, remove the print ed page and insert a new sheet of paper. If you need to e[...]

3 Printing on Si ngle Sheets 3-11 3. Open the front pap er guide by pull ing the tab at the ce nter of the guide. Sl ide the le ft edge guide as s hown below. (Pri nting starts at the ar row mark.) Next ad just the right edge guide to match the width of your paper. 4. Set the paper release lever to the single-sheet position. Also set the paper thic[...]

3-12 Printing on Single Sheets 6. Insert a sheet of paper printable side up b etween the edge guides until it meets resistance . The printer feeds the paper automatically and is re ady to print. Note: Always close the printer cover before pr inting. The printer does not print when the cover is ope n. 7. You may need to ch eck and change the printer[...]

4 Using the Pr inter Sof tware 4-1 Chapter 4 Using the Printer Software About You r Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Using the Printer Driver With Windows 95/98 . . . . . . . . . . . . . . . 4 -3 Accessing the pri nter driver fr om Windows applications . . 4-3 Accessing the pri nter driver from the [...]

4-2 Using th e Printer Software About Your Printer Software The EPSON printer software that comes with your pri nter includes the pr inter driver software, the EPSON R emote! utility, and the EPSON Status Monitor 2 utility for Windows 95/98. As described in Chapter 1, a printer driver is software that allows your computer to control the printer. Yo[...]

4 Using the Pr inter Sof tware 4-3 Using the Print er Driver With Windows 95/98 There are two ways to access the printer driver: from your Windows applications or from the Start menu. When you access the printer driver from a Windows application, any settings you make apply on ly to the applic ation you ar e using. See “Accessing the printer driv[...]

4-4 Using th e Printer Software 1. Select Print Se tup or Print from the File menu of your application software. The Print o r Print Setup dialog box appears. 2. Make sure that your printer is selected and then click Printer , Setup , Properties , or Op tion s . (Yo u may need to click a combination of these butto ns.) The Properties window appears[...]

4 Using the Pr inter Sof tware 4-5 3. To view a menu, click the corresponding tab at the top of the wind ow. See “ Pri nter d riv er sett ings ove rvie w,” bel ow f or detailed information abou t the settings. Accessing the printer driver from the Start menu To access the printer driver from the Start menu, follow these steps: 1. Click the Star[...]

4-6 Using th e Printer Software Paper menu ❏ Paper s ize Select the size of the pap er you want to use. If you do n’t see your paper size, use the scr oll bar to scr oll through the list. If your pape r size is not included in the list, cli ck Custom and enter the paper size in the dialog box that appears. ❏ Orientation Select Portrait or Lan[...]

4 Using the Pr inter Sof tware 4-7 Graphics menu Once you’ve checked your printer driver settings and changed them if necessary, you are ready to print with continuous paper as described in Chapter 2, or with s ingle sheets as described in Chapter 3 . ❏ Resolution Click the printing resoluti on you want. The higher the resolution you select, th[...]

4-8 Using th e Printer Software Using the Prin ter Driv er With Windows 3. 1 There are two ways to access the printer driver: from your Windows applications o r from the Co ntrol Panel. When you access the printer driver from a Windows applic ation, any settings you make apply only to the ap plication you ar e using. See “Accessing the printer dr[...]

4 Using the Pr inter Sof tware 4-9 1. Select Print Setup or Print from th e File m enu of your application software. The Pri nt or Print Setup dial og box appears. See “Prin ter driver settings overview” on the next page for detailed information about the settings i n this dialog box. 2. Make sure that your printer is selected and then click Pr[...]

4-10 Using the Printer Sof tware Accessing the printer driver from the Control Panel To access the pr inter driver fr om the Control Panel, follow these steps: 1. In the Main window, double -click the Control Panel icon. 2. Double-click the Prin ters icon. The Pr inters dialog box appears. 3. Make sure your prin ter is h ighlighted, then click Setu[...]

4 Using the Printer Software 4-11 Options dialog box Once you’ve checked your printer driver settings and changed them if necessary, you are ready to print with continuous paper as described in Chapter 2, or with s ingle sheets as described in Chapter 3 . ❏ Paper Size Select the s ize of t he pape r yo u want t o use. If you don’t see your pa[...]

4-12 Using the Printer Sof tware Using the Prin ter Driver With Windows NT 4.0 There are two ways to access the printer driver: from your Windows applications or from the Start menu. When you ac cess the printer driver from a Windows application, any settings you mak e apply only to the a ppl icatio n you are us ing. See “Acc essi ng the pri nter[...]

4 Using the Printer Software 4-13 1. Select Print Set up or Print from th e File m enu of your application software. The Pri nt or Print Setup dial og box appears. 2. Make sure that your printer is selected and then click Printer , Setup , Properties , or Opti ons . (You may need t o click a combination of these but tons.) The Document Pr operties [...]

4-14 Using the Printer Sof tware 3. To view a menu, click th e corresponding tab at the top of the wind ow. See “ Pri nter driv er set ting s ov ervie w,” bel ow f or detailed information about the settings. Accessing the printer driver from the Start menu To access the printer driver f rom the Start menu, f ollow these steps: 1. Click the Star[...]

4 Using the Printer Software 4-15 Page Setup menu Advanced menu ❏ Paper Size Select the s ize of t he pape r yo u want t o use from the Pap er Size list. ❏ Paper Source Select the paper source you want to us e from the Paper Source li st. ❏ Orientation Select Portrait or Landscape .[...]

4-16 Using the Printer Sof tware Once you’ve checked your printer driver se ttings and changed them if necessary, you are ready to print with conti nuous paper as describ ed in Chapter 2, or with single sheets as described in Chapter 3. ❏ Paper/Output Check the Pa per Size , Orientati on , and Paper Source settings you made on the Page Setup me[...]

4 Using the Printer Software 4-17 Using the Print er Driver With Windows NT 3.5x There are two ways to access the printer driver: from your Windows applications or from the Control Panel. W hen you access the printer driver from a Windows application, any settings you make apply only to the application you are using. See “Ac cessing the printer d[...]

4-18 Using the Printer Sof tware 1. Select Print Se tup or Print from th e File me nu of your application software. The Print o r Print Setup dialog box appears. 2. Make sure that your printer is selected and then click Printer , Setup , Properties , or Op tion s . (Yo u may need to click a combination of these butto ns.) The screen displays the Do[...]

4 Using the Printer Software 4-19 3. Click Options (or a si milar button) to view the Advanced Docu ment P rope rtie s dial og b ox, wh ich incl udes t he Graphics Resolu tion, Color, and Optimizati ons printer driver settings. See page 4-20 for de tailed information about these settings. Accessing the printer driver from the Control Panel To acces[...]

4-20 Using the Printer Sof tware 4. Click Opti ons to open the Advance d Document Propertie s dialog box, which contains the Graphics Re solution, Color, and Op timization printer driver settings. See the next section for detaile d information about these settings. Prin ter driver settings overvie w Your printer driver has two dialog boxes: Documen[...]

4 Using the Printer Software 4-21 Advanced Document Properties di alog box Once you’ve checked your printer driver settings and changed them if necessary, you are ready to print with continuous paper as described in Chapter 2, or with s ingle sheets as described in Chapter 3 . ❏ Graphic s Resolution Select a pr inting resolution option from the[...]

4-22 Using the Printer Sof tware Using the EPSON Remote! Utility The EPSON Remote! util ity allows you to e asily change the printer’s default settings from your computer’s DOS prompt. Instal ling EPSON Remo te! Follow the steps below to install EPSON Remote! 1. Insert printer so ftware CD-ROM in a disk drive. 2. At the DOS prompt, type D:SETU[...]

5 Changing Printer Settings F rom the Printer’s Control Panel 5-1 Chapter 5 Changing Printer Settings From the Printer’s Control Panel Selecting a Built- In Font and Pitch . . . . . . . . . . . . . . . . . . . . . . . . . . 5 -2 About You r Printer’s Default Settings . . . . . . . . . . . . . . . . . . . . . . . 5-4 Changing defaul t settings[...]

5-2 Changing Printer Settings From the Printer’s Control Panel Selecting a Built-In Font and Pitch Your printer comes with the twel ve built-in fo nts shown in the table below. You can also choos e from the fol lowing six pitch (character size) settings: 10, 12, 1 5, 17, or 20 cpi (ch aracter s per inch), or p roportional spacing. You can select [...]

5 Changing Printer Settings F rom the Printer’s Control Panel 5-3 2. To select a font, press the Font but ton until the two Font lights indicate the font you w ant as shown below. Note: The Font button cannot directly select OCR-B, Orator, Orator-S, Script-C, Roman-T, or Sans Serif H. To select one of these fonts, you must first use the default-s[...]

5-4 Changing Printer Settings From the Printer’s Control Panel About Your Printer’s Default Settings The printer’s default setti ngs control many printer functions. While you can often set these functions through your software or printer driver, you may sometimes ne ed to change a default setting from the printer’s control panel using the d[...]

5 Changing Printer Settings F rom the Printer’s Control Panel 5-5 Page length for front tractor This setting allows you to set t he page length (in inches) for continuous paper loaded on the fro nt push tractor. Page lengt h for rear tra ctor This setting allows you to set t he page length (in inches) for continuous paper loaded on the re ar push[...]

5-6 Changing Printer Settings From the Printer’s Control Panel Auto tear off When you turn on this setting and print on continuous paper with the front or rear push tractor, the printe r automatically advances the paper p erforation to the tear-off position, whe re you can easily tear o ff the printed page( s). When the printe r receives the next[...]

5 Changing Printer Settings F rom the Printer’s Control Panel 5-7 If your p rinter is conne cted to onl y one computer, select Parallel or Optional fo r the inte rfac e mod e, depe nding o n the in terfa ce you use. If your printer is connected to more than on e computer, select Au to (automatic) for the interf ace mode to cause the printer to au[...]

5-8 Changing Printer Settings From the Printer’s Control Panel High sp eed dr aft When you choose On , the printer prints up to 480 cps (characters per sec ond) at 10 cpi (charac ters per inch). Wh en you choose Off , the printer prints up to 360 cps at 10 cpi. Input buffer When you turn on this setting, the printer’s input buffer stores up to [...]

5 Changing Printer Settings F rom the Printer’s Control Panel 5-9 Roll paper When you turn on this mode, t he printer recognizes that the paper is not single sheets, so it does not try to e ject the paper and advance it forward to the next page when you press the LF /FF button. Changing default settings Follow the steps be low to enter the defaul[...]

5-10 Changing Printer Settings From the Printer’s Cont rol Panel 4. Press the Font button to print the default- setting mode instructions (two pages) in the language you se lected. The printed instruct ions list the default settings you can change, describe how to chan ge them, and show you h ow the control panel lights hel p you make settings. F[...]

6 Using EPSON Status Monitor 2 6-1 Chapter 6 Using EPSON Status Monitor 2 About the EPSON Status Monitor 2 Uti lity . . . . . . . . . . . . . . . . . . . 6 -2 Installing EPSON Status Monit or 2 . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3 Accessing EPSON Status Moni tor 2 . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 Checking Pri[...]

6-2 Using EPSON Status Monitor 2 About the EPSON Status Monitor 2 Utility The EPSON Status Monitor 2 utility comes with your printer but is available only for use with Microsoft Windows 95/98. It allows you to monitor your printer’s status, alerts you when printer errors occur, and pr ovides troubleshooting instructions when needed. The EPSON Sta[...]

6 Using EPSON Status Monitor 2 6-3 Installing EPSON Status Monitor 2 Note: If you installed the EPSON Status M onitor 2 when you installed the printer software, you do not need to install again. To install the Status Monitor, fo llow these steps: 1. Make sure Windows is running. Insert the pri nter software CD-ROM in the CD-ROM drive. ( For printer[...]

6-4 Using EPSON Status Monitor 2 Accessing EPSON Status Monitor 2 To open the EPSON Status Monitor 2 window shown below, double-cl ick the printer-shaped background monitoring icon on the taskbar at the bottom of your computer scre en. You can also open this window from Start. Click Start , point to Programs and Epson , then click EPSON Status Moni[...]

6 Using EPSON Status Monitor 2 6-5 Installed Print ers list This list disp lays information ab out the EPSON printer s connected di rectly to your computer . If you s elect Li st from the View menu, the list displays only the printer names and icons. If you select Details , the list displays the printer name, st atus, and job count of each printer.[...]

6-6 Using EPSON Status Monitor 2 Printer menu To get detailed information on t he status of each printer in the Installed Printers list, select a printer from the li st, then select from the Printer menu opt ions described b elow. ❏ Printer Status Opens the Printer Status window, which provides de tailed information on t he selected printer’s s[...]

6 Using EPSON Status Monitor 2 6-7 View menu To control the appearance and content of the EPSON Status Monitor 2 window and the Installed Printers list, sel ect from the View menu options de scribed belo w. ❏ Toolbar/Status Bar Shows or hides the toolbar and status bar in the EPSON Status Monitor 2 window. ❏ Large Icons/ Small Icons Changes the[...]

6-8 Using EPSON Status Monitor 2 Settings menu Use the Settings menu options describ ed below to adjust the monitoring interval for the printer, add and delete pri nters from the Installed Printers list, or activate the Status Monitor. ❏ Monitoring Preferences Opens the Monitoring Pr eferences dialog box, whe re you can adjus t the monitoring int[...]

6 Using EPSON Status Monitor 2 6-9 Help me nu Click Help in the EPSO N Status Monito r 2 window to vie w onlin e help. Click About to view the Status Monitor’s version number and copyright infor mation. Using the Printer Status window You can open t he Printer Status window shown below to se e detailed information on the status of a printer. To o[...]

6-10 Using EPSON Status Monitor 2 The Printer Status window contains two menus: Current Status and Printer Information. To open the me nus, click the tabs at the top of the Printer Status window. Current St atus menu The printer illustration and message boxes on this menu give you detailed printe r status information. The appearance of the printer [...]

6 Using EPSON Status Monit or 2 6-11 Turning on b ackground moni toring Follow the steps belo w to monitor the selected printer and specify when the Status Alert di alog box appears. 1. Make sure the Status Monitor is active. (It is active if a printer- shaped icon appears on the taskbar at the bottom of your computer screen.) If the icon is not on[...]

6-12 Using EPSON Status Monitor 2 3. Use the slider to adjust the monitoring interval, if necessary. Note: Setting a short monitoring interval may cau se some applications to run more slowly. 4. Click Monitor this printer to turn on background monitoring for the selected printer and view the Status Alert options. 5. Click the Status Alert opti ons [...]

7 Troubleshooting Troubleshooting 7-1 Chapter 7 Troubleshooting Using the Er ror Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Problems and Sol utions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 Power suppl y problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5 Si[...]

7-2 Troubleshooting Using the Error Indicators You can identify many common printe r problems using the lights on the control panel. If your pri nter stops working and one or more control panel lights are o n or flashing or the printe r beeps, use the follo wing table to d iagnose and fix the pr oblem. If you can’t fix your printer probl em using[...]

7 Troubleshooting Troubleshooting 7-3 f Paper Out n Pause ••• Continuous paper is not fed to the stand by position. Tear off th e printed docu ment at the perforation; then press th e Load/Ejec t button. The printer f eeds the pap er to the standb y position. Pres s the Pause but ton to turn off the Pause light . ••• A sing le sheet of [...]

7-4 Troubleshooting Problems and Solutions Most printer problems are easy to solve. Use the information in this section to find the source of and solution t o any printer problems that occur. Determine the type of problem that occurred, and see the appro pria te page b elow: Power suppl y problems . . . . . . . . . . . . . . . . . . 7-5 Single-shee[...]

7 Troubleshooting Troubleshooting 7-5 Power sup ply proble ms The control panel ligh ts come on br iefly, but then go off and stay off. Cause W hat to do The printer’s voltage ra ting does not match the voltage of your electrical outlet. Check the printer and the outlet voltage ratings. If the voltages do not match, unplug the printer immediately[...]

7-6 Troubleshooting Single- sheet paper l oading or feed ing prob lems The printer does not load sin gle-sheet paper or does not feed it properly. Cause What to do The paper release lever is s et to a tractor position. Set the paper release lever to the single-sheet position. For more information on setting the paper release lever, s ee Chapter 2. [...]

7 Troubleshooting Troubleshooting 7-7 The printer does not fully eject a sin gle sheet. Cause What to do Your paper is too long. Press the Load/Eje ct button to eject the sheet. Make sure the page length of your paper is within the range specified for single-sheet pape r in Appendix C. Also check and adjust the paper size setting in your applicatio[...]

7-8 Troubleshooting Continuou s paper loa ding or feedi ng proble ms The printe r does no t load continuo us paper or doe s not feed it properly. Cause What to do The paper release lever is not set correctly. Set the paper release lever to the tractor position for the paper source you want to use. For more information on setting the paper release l[...]

7 Troubleshooting Troubleshooting 7-9 Wrong top -of-form position Printing starts too high or lo w on the page. Cause W hat to do The paper size setting in your application software or printer driver does not match the size of the paper you are using. Check the paper size setting in your application or printer driver. The printer’s page length se[...]

7-10 Troubl eshooting Wrong tear-off position The printer prints on (or too far away from) the perforat ion of your co ntinuou s paper. Cause What to do The tear-off position se tting is incorrect. Adjust the tear-off position using the micro adjust feature. S ee “Adjus ting the tear-off position” in Chapter 2. You moved the paper using the kno[...]

7 Troubleshooting Troubleshooting 7-11 Printing or printout quality problems The printer does not print when the computer sends data. Cause W hat to do The printer is paused. Press the Pause button. The printer cover is open. Close the printer cover and press the Pause button to resume printing. The interface cable is not plugged in securely. Check[...]

7-12 Troubl eshooting The printer makes noise, but nothing prints or printing stops abruptly Cause What to do The paper thickness lever is set incorrectly. Set the paper thicknes s lever to match the thickness o f your paper. See “Setting the Paper Thickness Lever” in Chapter 2. The ribbon has too much slack, the ribbon has come loose, or the r[...]

7 Troubleshooting Troubleshooting 7-13 Part of the printout is missing, or dots are missing in random positions. Cause Wha t to do The ribbon has too much slack, the ribbon has come loose, or the ribbon cartridge is not installed properly. Remove any slack in the ribbon by turning the ribbo n-tightening knob, or reinstall the ribbon cartridge as de[...]

7-14 Troubl eshooting The prin tout has extra blank lines b etween line s of text. Cause What to do Two line fe ed commands are being sent at the end of each line of text. Turn off the auto line feed setting using the printer’s default-setting mode or the EPSON Remote! utility. See “About Your Printer’s Default Settings” in Chapter 5, or ?[...]

7 Troubleshooting Troubleshooting 7-15 The printer you want to use is not selected in your so ftware. Choose the correct printer from the Windows desktop or in your application before printing. Your application software is not configured correctly for your printer. Make sure that yo ur application software is set up correctly for your printer. See [...]

7-16 Troubl eshooting Clearing Paper Jams To clear a paper jam, fol low these steps: 1. Press the Opera te but ton to turn off the printer. 2. If a sing le-sheet of paper is stuck on the paper guide, gently remove it. 3. Remove the printer cover. If you are loadi ng conti nuous paper from the rear sl ot, remove the p aper guide. 4. If continuous pa[...]

7 Troubleshooting Troubleshooting 7-17 Aligning Vertical L ines in Your Printout If you notice that the vertical lines in your printout are not properly ali gned, you can use the printer’s b idirectio nal adjustment mode to corre ct this problem. Note: ❏ To complete the s teps below, you nee d four sheets of A3-size single-sheet paper or four p[...]

7-18 Troubl eshooting Printing a Self Test Running the printer’s self te st helps you determine whether the printer o r the computer is causing the problem: ❏ If the self te st results are satisfactory, the printer is working properl y and the problem prob ably results f rom your printer driver settings, application settings, computer, or inter[...]

7 Troubleshooting Troubleshooting 7-19 After a few se conds, the pri nter loads the paper automatically and begins printing the se lf test. A series of characters is printed. Note: To temporarily stop the self test, pr ess the Pau se button. To resume the test, press the Pause button again. 3. To end the self test , press the Pau se button to stop [...]

7-20 Troubl eshooting To print a hex du mp, follow the s teps below. 1. Make sure paper is loaded and the p rinter is tur ned off. c Caution: Whenever you t urn off the pr inter, wait at leas t five seconds before turning it back on; otherwise you ma y damage the p rinter. 2. To enter hex dump mode, hold down both the LF/FF and Load/Ej ect buttons [...]

A Enhancing Your Printer With Options A-1 Appendix A Enhancing Your Printer With Options Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Paper handli ng options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A -2 Optional inter face cards. . . . . . . . . . . . . . . . . .[...]

A-2 Enhancing Your Printer With Options Options As described below, a va riety of paper handling opt ions and interface cards are avai lable for your pri nter. To pur chase opti ons, co ntact your dealer or customer suppor t as describe d in Appendix D . Paper handling options High-ca pacity cu t-shee t feed er (C8067 3 ✽ ) Feeds up to 15 0 sheet[...]

A Enhancing Your Printer With Options A-3 Note : The asterisk ( ✽ ) is a substitute for the last digit of the product number, which varies by coun try. Optional interface cards You can inst all an opti onal interfa ce ca rd to supplem ent your pri nter’s bu ilt- in parall el interfac e and pr ovide added net work com patibilit y. The EPSON inte[...]

A-4 Enhancing Your Printer With Options Using the O ptional Cut-Sheet Feeders When yo u instal l the optional high-c apacity cut-shee t feeder (C80673 ✽ ), you can lo ad u p to 15 0 singl e she ets of paper in the print er. Also y ou can creat e a double-bin cut -sheet fee der by connecting the sec ond bin cut-shee t feeder (C80674 ✽ ) to the h[...]

A Enhancing Your Printer With Options A-5 1. Make sure the printe r is turne d off. c Caution: Be sure to turn off the printer. You will need to move the print head to the ribbon installatio n position before in stalling the hig h-capacity cut-she et feeder, and moving the pr int head while the printer is on may da mage the pr inter. 2. Remove the [...]

A-6 Enhancing Your Printer With Options Loading paper in the high-capacity cut-sheet feeder You can loa d up to 150 o rdinary singl e sheets, 25 pl ain bond envel opes, or 30 postc ards in the hi gh-capacit y cut-she et feeder. You ca n also load a stac k of single -sheet multi-part for ms up to 15 mm (0.5 9 inch) thick i n this feeder. Follow the [...]

A Enhancing Your Printer With Options A-7 3. Release the left and r ight paper gui des of the cut-shee t feeder by pull ing the lock l evers forw ard. 4. Holding the l ower porti on of the left paper gui de, slide it unti l it is aligned wi th the ar row mar k on the back of the ce nter support. Then push the left lock lever backwar d to loc k it i[...]

A-8 Enhancing Your Printer With Options 6. As shown bel ow, s et the cut-shee t feeder’s paper type l evers to the proper pos ition fo r the paper y ou will load: sing le-sheet paper or postcar ds and envelopes . Note: Always set the pape r type levers be fore you load paper. 7. Pull bo th paper set l evers forward unti l the paper guides retract[...]

A Enhancing Your Printer With Options A-9 10. Adjust the ri ght paper gui de so that it matc hes your pa per’s width. Make sure the posi tion of the gui de allows the pape r to move u p and down fre ely. Then push the lock lever ba ckward t o loc k the p aper guide. 11. Push back t he paper s et levers to clam p the paper against t he guide rolle[...]

A-10 Enhancing Your Print er With Options Selecti ng the pape r sourc e (bin 1 or bin 2 ) When the d ouble-bin cut-s heet feeder is insta lled, you need to se lect the paper source (bin 1 or bin 2) using your applica tion or the printer’s control panel. As shown below, the high-capacity cut-sheet feeder is bin 1 and the second-bin cut-sheet feede[...]

A Enhancing Your Pr inter With Opti ons A-11 Switching between continuous paper and single-sheet paper in the cut-s heet feeder You can eas ily switch between c ontinuous pa per on a push tracto r and single-shee t paper i n the cut-sheet fe eder wi thout removi ng the co ntinuous paper. Switching to contin uous paper 1. I f any singl e shee ts ar [...]

A-12 Enhancing Your Print er With Options Using the Roll Paper Holder The opt ional roll pap er holde r (#8310 ) allows y ou to use 8. 5-inc h roll pa per like t hat used with telex mach ines. This provide s an inexpens ive a lternative to using continu ous paper for applicat ions tha t requir e variabl e paper lengths. Before yo u install and use [...]

A Enhancing Your Pr inter With Opti ons A-13 3. Hook the tens ion lev er onto both ends of the st and as shown below. While pulling up the tensi on lever, fit the wire ends of the tensi on lever into the hole s in the stand. T he roll pape r holder is assembl ed. Installing the roll paper holder 1. Make sure the printe r is turne d off. 2. Position[...]

A-14 Enhancing Your Print er With Options Loadin g roll pa per After you i nstall the ro ll paper holde r, follow the s teps below to lo ad a roll of pape r: 1. Make su re the pr inter is tu rned off. Then open the paper guide cove r and remo ve the paper g uide. 2. Make su re the pa per tension u nit is ins talle d. 3. Set the pape r thick ness le[...]

A Enhancing Your Pr inter With Opti ons A-15 7. Place the s haft and paper roll on the rol l paper holder so the pape r feeds from the bottom o f the roll. 8. Turn on the printer. The n bring the leading edge of the paper up over the rear pus h tractor and inse rt it un til it m eets resi stance. The printer loads the roll pa per auto matical ly. 9[...]

A-16 Enhancing Your Print er With Options When you finish printing , open the paper guide cover a nd press the LF/FF button to advance t he paper. Then t ear off the pape r using the tear-off edg e of the pri nter (pull it towa rds you for a cle an cut). Removi ng roll pape r Roll paper canno t be fed backward . To remove ro ll paper, o pen the pap[...]

A Enhancing Your Pr inter With Opti ons A-17 Installing an Interface Card Follow the steps be low to ins tall an o ptional interfac e card. 1. Make sure the printe r is turne d off. Unplug th e printer ’s powe r cord and disconnect the interface ca ble. 2. Remove the s crews from the shi eld plate o n the bac k of the printer and remove the plate[...]

A-18 Enhancing Your Print er With Options Using the C82305 ✽ or C82306 ✽ serial interface card To use the C8 2305 ✽ or C823 06 ✽ seria l interf ace card, see the se ctions belo w regarding t he baud rate, handshake timing, and erro r handling. For al l other data trans fer conve ntions, such as w ord struct ure and commu nicati ons prot oco[...]

B Cleaning and Tra nsporting the Printer B-1 Appendix B Cleaning and Transporting the Printer Cleaning the Pri nter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 Transporting the Pr inter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3[...]

B-2 Cleaning and Transporting the Printer Cleaning the Printer To keep your printe r operating at its best, you s hould clea n it thoroug hly several times a year. Foll ow these s teps: 1. Make sur e the prin ter is tur ned off. Then remove any paper loade d in the printer. 2. Remove the pape r guide. If a pull tra ctor or an opti onal cut-sh eet f[...]

B Cleaning and Tra nsporting the Printer B-3 Transporti ng the Printer If you need to transpor t your printer som e distance , care fully repac k it usi ng the origi nal box an d packing mat erials, as desc ribed below . w Warning: You will need to move the print head by hand to rem ove the ribbon cartridge. If you have jus t used the printe r, the[...]

B-4 Cleaning and Transporting the Printer[...]

C Specifi cations C-1 Appendix C Specifications Printer Sp ecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2 Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2 Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-[...]

C-2 Specif ication s Printer Specifications Mechanic al Printing method: 24-pin impact dot matr ix Printing s peed: High spee d draft 480 cp s at 10 cpi maxi mum Draft 360 cp s at 10 cpi Letter qualit y 120 cp s at 10 c pi Print ing direc tion: Bidir ectional lo gic see king for tex t and graphic s printing. Unidirec tional text or graphics print i[...]

C Specifi cations C-3 Paper capacity: High-capacity cut-sheet feeder up to 150 sheets of 8 2 g/m 2 (22 lb) paper up to 25 plain or bond envelopes up to 3 0 airma il env elopes up to 3 0 postcards a st ack of mul ti-part forms up to 15 mm (0.59 i nch) thick Note: The total thickness o f the paper stack can b e up to 15 mm (0.59 inch). Second-bin cut[...]

C-4 Specif ication s Electric al This produ ct is also designed for IT power syste ms with Ph ase to Phas e volt age 22 0 to 240 V. Note: Check the label on the b ack of the printer for the voltag e of your printer. Characte r tables: One Italic a nd 12 graphi cal ch aracter tables. (34 graphi cal c haract er tables are availa ble in some c ountrie[...]

C Specifi cations C-5 Environmental Paper Not e: ❏ Use recyc led paper and env elopes only under normal tem perature and hu midity conditions, as follows: Temperature 15 to 25°C (59 to 77°F) Humidity 30 to 60% RH ❏ Do not load paper that has b een folded or is dama ged, wrinkled, o r curled. Ordinary single s heets: f ront, top, and cut-s hee[...]

C-6 Specif ication s Single-sheet multi-part forms: front, top, and cut-sheet feed er entry Width Front a nd Top: 100 to 42 0 mm (3.9 to 16.5 inc hes) High-cap acity c ut-sheet fe eder: 100 to 29 7 mm (3.9 to 11.7 inc hes) Second-bi n cut-sheet feede r: 182 to 42 0 mm (7.2 to 16.5 inc hes) Length Front: 148 to 42 0 mm (5.8 to 16.5 inc hes) Top: 100[...]

C Specifi cations C-7 Continuous paper (standard and multi-part): front, rear, and bottom entry Width 101.6 to 406.4 mm (4.0 to 16 .0 inches) Length 101.6 to 558 .8 mm (4.0 to 22.0 inches) Copies 1 ori ginal + u p to 5 copie s Thickness Printa ble are a 0. 065 to 0.4 6 mm (0.002 5 to 0.01 8 inch) Perforat ed edges up to 0. 9 mm (0.0 35 inch) Weight[...]

C-8 Specif ication s Paper ali gnment Front entry Printing starts at the arrow mark. The unprintabl e area i s to the left of the arro w mark. Rear entry Printing starts at “0” o n the scale . The unprin table are a is to the left of the “0”.[...]

C Specifi cations C-9 Printable a rea Single shee ts, envel opes, and pos tcard s: B BC B C A A A The minimum top margin is 4.2 mm (0.17 inch). B The mi nimum le ft mar gin is 3.0 mm (0 .12 in ch). The m inimum right margin is 3.0 mm (0.12 inch ). The maximum width is 420 mm (16.5 inches) and the maximum printable width is 345.4 mm (13.6 inches). F[...]

C-10 Spec ificati ons Continuous paper: Roll paper: A The minimu m top and bo ttom marg ins above and bel ow the per foration are 4.2 mm (0.17 i nch) each. B The m inimum left an d right margins are 13 mm (0.51 in ch) each. The maximum printable width is 345.4 mm (13.6 inc hes). The maximum width is 420 mm (16.5 inches) and the maximum pri ntable w[...]

C Spec ification s C-11 Safety approval s 120 V m odel: Safety standa rds UL1950 CSA C22.2 No. 95 0 EMI FCC p art 15 subpa rt B cla ss B CSA C108 .8 class B 230 V m odel: Safety s tandards EN 6095 0 (T ÜV) EMI EN 55022 (CISPR pub. 22) class B AS/N ZS 3548 cl ass B Acousti c noise: Approx. 54 dB (A) (ISO 777 9 pattern) CE mark ing 230 V m odel: Low[...]

C-12 Spec ificati ons Command Lists Your p rinte r suppo rts the follo wing EP SON ES C/P2 co ntrol codes and IBM 2391 Plus emulat ion co ntrol codes . EPSON ESC/P2 control codes Selecting an EPSON ESC/P2 prin ter in your software allow s you to us e advanced font s and graphics . General ope ration: ESC @, ESC U, ESC EM Paper feeding: FF, LF, ESC [...]

C Spec ification s C-13 Barcode commands Your printer has powerful barcode p rinting capabilitie s and includes the following resident ba rcode fonts: EAN-13, EAN-8 , Interl eaved 2 of 5 , UPC-A, UPC-E, Code 39, Co de 128, and POSTNET. See the barco de commands below: Function: ESC ( B n 1 n 2 k m s v 1 v 2 c data n = ( n 1 + (256 × n 2)) k: Selec[...]

C-14 Spec ificati ons c : Control flag Bit 0 = C heck di git 0: The printer does not add a chec k digit. 1: The printer adds a che ck dig it. Bit 1 = Human read able ch aract er (HRC) 0: The printer add s the HRC. 1: The printer doe s not add the H RC. Bit 2 = P ositi on of flag chara cter (fo r EAN-13 and UPC-A only) 0: C enter 1: Under Bits 3 −[...]

C Spec ification s C-15 The valid data for eac h barcode t ype is d escribed bel ow. If inva lid data i s included i n the barcode data st ring, the ba rcode is not printed. The follow ing conditi ons are re quire d for bar code printi ng: ❏ Barcode printing is a lways pe rformed unidirec tionally . Howe ver, when it is mixed with r aster bit i m[...]

C-16 Spec ificati ons IBM 2391 Plus emulation control codes This prin ter emu lates the I BM Proprinte r using the commands below. For deta iled informat ion, se e the I BM 239 1 Plus refere nce m anual. General ope ration: NUL, DC3, ESC j , BEL, CAN, DC1, ESC Q, ESC [ K, E SC U, ESC [ F Paper feeding: FF, LF, ES C 5, ESC A, ESC A (AGM * ), ES C 0,[...]

C Spec ification s C-17 Character Tables You can sel ect the char acter tabl es shown i n this se ction usin g the print er’s default-setting mode or with s oftware commands . Not e: ❏ Most of the cha racter tables ar e the same as the PC 437 table for hex co des 00 through 7F; for these ta bles, only the characte rs for hex codes 80 through FF[...]

C-18 Spec ificati ons PC 850 (Mul tilingual) PC 860 (Portug uese)* PC 863 (Cana dian-French)* PC 865 (N ordic)[...]

C Spec ification s C-19 PC 861 (Ice la ndic) BRASCII Abicomp[...]

C-20 Spec ificati ons Roman 8 ISO Latin 1[...]

C Spec ification s C-21 PC 858 ISO 8859-1 5 PC 437 Greek[...]

C-22 Spec ificati ons PC 853 (Turki sh)* PC 855 (Cyril lic)* PC 852 (East Europe)* PC 857 (T urkish)*[...]

C Spec ification s C-23 PC 864 (Arab ic)* PC 866 (Russian) * PC 869 (Greek)* MAZOWIA (Poland)*[...]

C-24 Spec ificati ons Code MJK ( CSFR)* ISO 8859-7 ISO Latin 1 T (Turkish)* Bulgaria (Bulgoria n)*[...]

C Spec ification s C-25 PC 774 ( LST 1283: 19 93)* Estonia (Estonia)* ISO 8859-2 *[...]

C-26 Spec ificati ons PC 866 LAT. (La tvian)* PC 866 UK R (Ukranian )* PC APTEC (Arab ic)* PC 708 (Arabi c)*[...]

C Spec ification s C-27 PC 720 (Arab ic)* PC AR 864 ( Arabic)* Italic t able No char acter is availa ble for hex code 1 5 in th e Italic table[...]

C-28 Spec ificati ons International character sets for the Italic table You can se lect one of the foll owing eig ht internat ional chara cter set s for the Italic charac ter t able show n below using the de fault-set ting m ode or the ESC R command. For exam ple, when you select “Ital ic France, ” the characte rs in the “Franc e” row ar e [...]

D Customer Supp ort Information D-1 Appendix D Customer Support Information Contacting Cu stomer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2 For North American User s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2 Electronic s upport servi ces . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

D-2 Customer Support Information Contacting Customer Support If your pri nter is not operati ng properly and you cannot solv e the pro blem using the t roubles hooting infor mation in Chapter 7 , contact customer support se rvices for assista nce. See the sec tion for you r country be low. We will be abl e to help you much m ore quickly if you give[...]

D Customer Supp ort Information D-3 Automate d telepho ne serv ices EPSON also pro vides technic al support and i nformation on the i nstallation, configura tion, and operation of EPSON product s. Dial (8 00) 922-89 11 , (310) 78 2-2600 (U.S.), or (905) 70 9-9475 (Ca nada), 6 A.M. to 6 P.M., Pa cific Time, Monda y throu gh Friday. Before you c all,[...]

D-4 Customer Support Information For United Kingdom and the Republic of Ireland Users If you p urchased yo ur printer in the UK or the Republ ic of Ireland, Epson (UK) Limited provi des a range of customer ser vices and t echnical suppo rt. Note: For custom ers in the Republic of Ire land, please use the correct dialing cod es when dialing the UK t[...]

D Customer Supp ort Information D-5 Faxon EPSON Contact Fa xon EPSON Faxback Servic e for: ❏ Literatur e and spec ifications on the la test EPSON pr oducts ❏ Support infor mation including t roubleshooting t ips, switch settings and driver in fo rmation To use Faxon EPSON, call 0144 2 227332 us ing a touch-t one phone. You will be asked to foll[...]

D-6 Customer Support Information For Australian Users EPSON Aus tralia w ishes to pr ovide you w ith a high l evel o f Customer Service. As we ll as thi s User’s Guide , we provide the following sourc es for obtaining informati on: EPSON FAXBACK EPSON FAXB ACK wi ll fax yo u the la test sp ecificat ions and pr icing for most EPSON produc ts offer[...]

D Customer Supp ort Information D-7 EPSON Hel pdesk EPSON Helpdes k is provide d as a fina l backup to m ake sure our clie nts have access to advice. Operat ors on t he Helpdes k can aid you in dia gnosing hardware and software problem s. They ca n also advise yo u on the late st EPSON produc ts and where the near est dealer or ser vice agen t is l[...]

D-8 Customer Support Information Internet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide use rs with the following info rmation: ❏ Product i nformation ❏ Answers to Freq uently As ked Que stions (FAQs) ❏ Latest ver sions of EPSON printe r drivers Users can ac cess our World W[...]

Glossary 1 Glossary ASCII American Sta ndard Code fo r Informatio n Interch ange. A standard ized coding system for assigning numerical codes to letters and symbols. auto line feed When this setting is turned on using the defaul t-setting mode or the EPSON Remote! utility, each carriage return (CR) code is automatically followed by a line feed (LF)[...]

2 Glossary dithering A halftoning method in which dots are printed in a predetermin ed pattern to simulate a shade or tone. Dithering works b est for images with solid colors, such as charts and graphs. See also halftoning. dot matrix A method of printing in which each letter or symbol is formed by a patte rn (matrix) of individual dots. draft The [...]

Glossary 3 landscape Printing that is oriented sidew ays on the page. This orientation gives you a page that is wid er than it is high and is useful for printing spre adsheets. See also portrait. line feed (LF) A contr ol panel button a nd contr ol code tha t advances the pape r one li ne space. micro adjust A printer feature that allows you to pre[...]

4 Glossary standby position The position of your continuous p aper w hen it is atta ched to the tract or but not loaded in the printer. See also page 5 of the Glossary. Tear Off Bin button A control panel button that feeds the pe rforation of continuous paper to the tear- off position, and when pressed again, feeds the paper back to the to p-of-for[...]

Glossary 5 Paper pos itions Standby position In the s tandby positi on, your pa per is att ached to the printer but is not inside the printer. Tear-off position Tear off your printed document at the print er’s tear-o ff edge. Top-of- form position The letters ABC a bove are pri nted at the top-of-form posi tion.[...]

IN - 1 Index A Acce ssing, printer dri ver. See Pri nter driver. EPSON Status Monitor 2, 6-4 Adjus ting tear-off posi tion, 2-40–41 top-of-form position, 2-40–41 Advancing t o the tear-o ff edge, 2-39 –41 AGM, 5-5, 5-8 Aligning ver tical lines, 7-17– 18 Alter nate graphic Mode, 5-5, 5-8 Attac hing front pape r guide, 2-1 2 paper guide , 1-1[...]

IN-2 G Guide ribbon,1-8 paper, 1-11 , insi de back co ver H Hex dump , 7-19–20 High-capac ity cut-she et feeder, A-2, A-4–11. See also cut-sheet feeder. High-speed dr aft setting, 5-8 High-speed printing, 1. See also High- speed draf t setting. I IBM 2391 Plu s emulation code s, C-16 Installi ng EPSON Status Monitor 2, 6-3 fron t pa per gu ide,[...]

IN - 3 Paper rele ase l ever, 2, 2-3 , in side back cover Paper sele ction l ever, A-9 , A-1 1 Paper set l ever, A- 8–9 Paper separato r, inside back cover attaching , 1-11–12 Paper s tacker, A -7 Paper te nsion unit, inside bac k cover installi ng, 2- 33 removing, 2-22 Paper thic kness lever , inside ba ck cove r, 2-3–4 Paper type l ever, A-[...]

IN-4 Second-bin cut- sheet feeder, A-2, A-4 Selecting, built-in font, 5-2 –3, 5-5, 5-8 pitch, 5-2–3 Self test, 7 -18–19 Separator paper, 1-11–1 2, inside back cover ribbon cartridge, 1-8 Setting paper rel ease lever , 2-2–3 paper t hickness l ever, 2-3–4 Shield plat e, A-17, in side back cov er Single sheets printing, 8 , 3-1– 12 prob[...]