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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Epson Perfection V370 Photo, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Epson Perfection V370 Photo one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Epson Perfection V370 Photo. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Epson Perfection V370 Photo should contain:
- informations concerning technical data of Epson Perfection V370 Photo
- name of the manufacturer and a year of construction of the Epson Perfection V370 Photo item
- rules of operation, control and maintenance of the Epson Perfection V370 Photo item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Epson Perfection V370 Photo alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Epson Perfection V370 Photo, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Epson service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Epson Perfection V370 Photo.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Epson Perfection V370 Photo item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
User’s Guide Guide to the Scanner Parts Check this section to identify the parts of your scanner. Placing Originals on the Scanner Follow the steps here to place your original documents or photos on the scanner. Scanning Your Originals Follow the step-by-step instructions here to scan your original documents or photos using any of the available s[...]
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Home > Guide to the Scanner Parts Guide to the Scanner Parts Check these sections to identify the parts of your scanner. Scanner Parts Light and Buttons[...]
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Page 3
Home > Placing Originals on the Scanner Placing Originals on the Scanner Follow the steps here to place your original documents or photos on the scanner. Placing Documents or Photos Placing Film or Slides (EPSON Perfection V370 Photo Only)[...]
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Page 4
Home > Scanning Your Originals Scanning Your Originals Follow the step-by-step instructions here to scan your original documents or photos using any of the available scanning methods. Using the Scanner Buttons Using Document Capture Pro (for Windows)/Document Capture (for Mac OS X) Using Another Scanning Program EPSON Scan Mode[...]
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Page 5
Home > Scanning Special Projects Scanning Special Projects Follow these instructions for specific scanning projects you may need to create. Scanning to SharePoint or Cloud Service Scanning to a PDF File Using the Scanner as a Copier Scanning Directly to an E-mail Assigning a Program to a Scanner Button Converting Scanned Documents Into Editable [...]
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Page 6
Home > Maintenance Maintenance Follow the guidelines here to maintain and transport your scanner. Cleaning the Scanner Transporting the Scanner Power Off Timer Setting[...]
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Page 7
Home > Solving Problems Solving Problems Troubleshooting If you have a problem using your scanner or its software, check here for solutions. Scanner Problems Scanning Problems Scan Quality Problems Uninstalling Your Scanning Software Where To Get Help Epson Technical Support Other Software Technical Support[...]
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Page 8
Home > Technical Specifications Technical Specifications Check here for technical details about your scanner and its accessories. System Requirements Scanner Specifications Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle for information on how to return your products for proper disposal.[...]
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Page 9
Home > Safety Important Safety Instructions Restrictions on Copying In this document, warnings, cautions, and notes indicate the following: Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of this product. [...]
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Page 10
Never disassemble, modify, or attempt to repair the AC adapter, scanner, or scanner option by yourself except as specifically explained in the scanner’s guides. Do not insert objects into any opening as they may touch dangerous voltage points or short out parts. Beware of electrical shock hazards. If damage occurs to the plug, replace the cord se[...]
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Page 11
Home > Copyright and Trademarks Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respe[...]
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CPD-37448R3[...]
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Page 13
Home > Operating System Versions Operating System Versions In this manual, the following abbreviations are used. Windows refers to Windows 7, Vista, XP, and XP x64. Windows 7 refers to Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, and Windows 7 Ultimate. Windows Vista refers to Windows Vista Home Basic Edition, Windows Vi[...]
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Page 14
Home > Guide to the Scanner Parts Scanner Parts Note: The parts described in this section apply to EPSON Perfection V37 and EPSON Perfection V370 Photo scanners unless otherwise noted. a. scanner cover a. document mat (EPSON Perfection V370 Photo only) b. document table c. carriage (in the document table)[...]
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Page 15
a. transparency unit window (EPSON Perfection V370 Photo only) a. USB interface connector b. DC inlet[...]
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Page 16
Home > Guide to the Scanner Parts Light and Buttons Light Buttons The scanner has four buttons for scanning operations. The status light indicates whether the scanner is operating normally. Note: The illustration in this section is for the EPSON Perfection V370 Photo, but the descriptions also apply to the EPSON Perfection V37. a. Scan to E-mail[...]
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Page 17
(None) Off The scanner is off. Top Buttons Before using the scanner buttons, make sure you have installed EPSON Scan and EPSON Event Manager. Button Function Power/ Start Power Turns the scanner on if pressed once. Turns the scanner off if held down for 3 seconds while the scanner is on. (You cannot turn the scanner off when the scanning software i[...]
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Page 18
Home > Placing Originals on the Scanner Placing Documents or Photos Placing Documents or Photos on the Document Table Placing Large or Thick Documents Before scanning a document, remember to respect the rights of copyright owners. Do not scan published text or images without first checking their copyright status. Caution: Do not place heavy obje[...]
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Page 19
Note: If you are scanning multiple photos at once, position each photo at least 0.8 inch (20 mm) apart from the others. Close the scanner cover gently so that your original does not move. Note: Always keep the document table clean. Do not leave photos on the document table for an extended period of time as they may stick to the glass. Top Placing L[...]
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Page 20
When you scan a large or thick document, you can open the scanner cover all the way, so that it lies flat next to the scanner. Open the scanner cover. Pull the scanner cover straight up. Lay the cover down flat next to the scanner. Note: When scanning without the scanner cover, gently press down on your document to flatten it. When you are finished[...]
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Page 21
Home > Placing Originals on the Scanner Placing Film or Slides (EPSON Perfection V370 Photo Only) Removing the Document Mat Placing Film in the Holder Placing Slides in the Holder Storing the Film Holder Replacing the Document Mat Removing the Document Mat To scan film strips or slides, you need to remove the document mat from the scanner cover.[...]
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a. transparency unit window To place film for scanning, see Placing Film in the Holder . To place slides for scanning, see Placing Slides in the Holder . To replace the document mat, see Replacing the Document Mat . Top Placing Film in the Holder Open the cover of the 35 mm film strip holder. Slide your film strip all the way into the film holder w[...]
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Page 23
Note: Hold the edge of the film gently or use gloves to touch the film; otherwise you may damage the film. Make sure the white stickers on the back of the film holder and the areas around them are not scratched, dusty, or covered in any way. If the areas are obscured, the scanner may have trouble recognizing your film in Full Auto Mode. Do not cove[...]
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Page 24
Place the film holder on the document table so that it is aligned as shown. Make sure the tab with the film icon on the film holder fits into the area with the same icon on the scanner. Make sure you removed the document mat. See Removing the Document Mat . Close the scanner cover. To scan your film, see Using the Scanner Buttons . When you are fin[...]
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Page 25
Note: You cannot scan negative slides with Full Auto Mode. Make sure the white stickers on the back of the film holder and the areas around them are not scratched, dusty, or covered in any way. If the areas are obscured, the scanner may have trouble recognizing your slides in Full Auto Mode. Do not cover the small holes on the film holder. Place th[...]
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Page 26
Make sure you place the long edge of the slide in the film holder as shown above. Make sure you removed the document mat. See Removing the Document Mat . Close the scanner cover. To scan your film, see Using the Scanner Buttons . When you are finished scanning slides, be sure to replace the document mat before scanning documents or photos. See Repl[...]
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Top[...]
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Page 28
Home > Scanning Your Originals Using the Scanner Buttons a. E-mail button b. PDF button c. Copy button d. Power/ Start button You can start scanning by pressing the following buttons on the scanner. Start button lets you start EPSON Scan. See EPSON Scan Mode for details. PDF button lets you scan multiple originals and save them as one PDF file o[...]
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Page 29
Home > Scanning Your Originals Using Document Capture Pro (for Windows)/Document Capture (for Mac OS X) Note: For details about the software, see Document Capture Pro/Document Capture help. For Windows, select the start button icon or Start > All Programs or Programs > EPSON Software > Document Capture Pro . For Mac OS X, select Applica[...]
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Page 30
Home > Scanning Your Originals Using Another Scanning Program You can use any TWAIN-compliant scanning program, such as Adobe Photoshop Elements, to scan with your scanner. You open the program, select EPSON Scan , and Scan . When you are finished scanning, the scanned image opens in your scanning program so you can modify, print, and save it. S[...]
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Page 31
Home > Scanning Your Originals EPSON Scan Mode EPSON Scan offers several scanning modes to choose from. Full Auto Mode lets you scan quickly and easily, without selecting any settings or previewing your image. Full Auto Mode is best when you need to scan your originals at 100% size and you do not need to preview the images before scanning. You c[...]
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Page 32
Home > Scanning Special Projects Scanning to SharePoint or Cloud Service You can upload images to cloud services such as Google Docs/Evernote. For Windows: Start Document Capture Pro and scan your document. Using Document Capture Pro (for Windows)/Document Capture (for Mac OS X) steps 1 to 4 On the main window, click the destination icon, and ma[...]
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Page 33
Home > Scanning Special Projects Scanning to a PDF File Scanning to a PDF File Using the PDF Button Scanning to a PDF File Using EPSON Scan Using EPSON Scan, you can create a PDF file with the following features: Scanning multiple document pages into a single PDF file: You can scan multiple document pages and save them in a single PDF file. Crea[...]
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Click Settings . You see the Scan to PDF Settings window.[...]
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Page 35
Select Color , Grayscale , or Black&White as the Image Type setting to select the colors in the original. Select Document Table as the Document Source setting. Click the arrow to open the Size list and select the size of your original(s). If you need to select a size that is not in the Size list, you can create a custom size. Click the arrow in[...]
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Page 36
Contrast Adjusts the difference between the light and dark areas of the overall image. This setting is available only when the Image Type is set to Color or Grayscale. Unsharp Mask Turn on to make the edges of image areas clearer for an overall sharper image. Turn off to leave softer edges. This setting is available only when the Image Type is set [...]
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Page 37
Note: If you deselect the Show Add Page dialog after scanning checkbox in the File Save Settings window, the Add Page Confirmation window does not appear and EPSON Scan automatically saves your document. If you need to change any of the current PDF settings, click Options .[...]
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Page 38
Note: The Text tab is available only when ABBYY FineReader that came with your scanner is installed. Select the settings that match your document and click OK . You return to the File Save Settings window. For other settings in the EPSON PDF Plug-in Settings window, see EPSON Scan Help. Make any other file save settings and click OK . Click Close t[...]
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Page 39
Scanning to a PDF File Using the EPSON Scan Place your document on the document table. See Placing Documents or Photos for details. Start EPSON Scan. Make necessary settings. Full Auto Mode: Click Customize and File Save Settings . Go to step 5. Click Scan . Select PDF as the Type setting. The current Paper Size, Orientation, Margin, and other sett[...]
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Page 40
Click Options for detailed settings. Note: The Text tab is available only when ABBYY FineReader that came with your scanner is installed. Select the settings that match your document and then click OK . You return to the File Save Settings window. For other settings in the EPSON PDF Plug-in Settings window, see EPSON Scan Help for details. Make any[...]
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Page 41
Select one of the following options: Add page: Click this button to scan the next page of your document. Replace the first page on the document table with the next page, and click Scan . Repeat this step for each page in your document. When you are finished, click Edit page and go to step 9. Edit page: Click this button if you have scanned all the [...]
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pages, then click the delete icon to delete them. Note: The delete icon is not available when all pages are selected. For further details on the tools in the Editing Page window, see EPSON Scan Help. When you have finished editing your pages, click OK . The pages are saved in one PDF file in Pictures, My Pictures, or the location you selected in th[...]
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Page 43
Home > Scanning Special Projects Using the Scanner as a Copier You can use your scanner along with a printer connected to your computer just like you would use a copy machine. You can even enlarge and reduce, restore faded colors, remove dust, enhance text, and adjust image brightness and contrast as you copy. Place your original(s) on the docum[...]
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Page 44
Select your scanner from the Scanner list. Select your printer from the Printer list. Click the Source Type box, select the type of original(s) you are copying, and click OK . See the table below for guidance. Source Type setting Type of document Color Document (Single Page) One-page color documents containing text or text and graphics, such as a f[...]
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Page 45
If you are copying a color or black-and-white document, you can improve the definition of text and line art by leaving the Text Enhancement check box checked. It is available only when the Source Type is Color Document (Single Page) , Black & White Document (Single Page) , Color Document (Multiple Pages) , or Black & White Document (Multipl[...]
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Page 46
Home > Scanning Special Projects Scanning Directly to an E-mail You can scan and automatically attach scanned image file(s) to an e-mail message with the scan to E-mail button on the scanner. Note: Not supported on Windows 7. See the readme file for currently supported E-mail applications. Place your original(s) on the document table. See one of[...]
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Page 47
Select the e-mail program you use in the Select E-mail Application list. If you want to resize your image(s), choose an option under Select Photo Size. Note: The box at the bottom of the window displays information about the image file(s) you are attaching to the e-mail message. Click OK . Your e-mail program is opened and any scanned images you se[...]
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Page 48
Home > Scanning Special Projects Assigning a Program to a Scanner Button Assigning a Project Program in EPSON Event Manager to a Scanner Button Assigning a Program With Windows 7 and Vista Assigning a Program With Windows XP Each scanner button opens a pre-selected program when you press it. The default programs they open and the default actions[...]
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Page 49
Select your scanner from Scanner . Click the arrow in the list next to the button name, then select the action you want to assign. If you want to add the action, click Make Job Settings . Click New, enter the Job Description and make the necessary Scan Settings, and then click OK .[...]
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Page 50
Note: After you finish the job settings, go back to step 3 and select the action you set. Click Close to close the EPSON Event Manager window. Now whenever you press the button you assigned, the action you selected opens. Note:[...]
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Page 51
If you need help using EPSON Event Manager, do one of the following. For Windows: Click the icon in the upper right corner of the screen. For Mac OS X: Click Help from menu, then EPSON Event Manager Help Top Assigning a Program With Windows 7 and Vista Click the Start button icon and select Control Panel . Click Hardware and Sound , then Devices an[...]
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Page 52
In the Start this program list, choose the program you want to assign. Only compatible programs appear in the list. Note: If you want to be given a choice of programs whenever you press the Start button, click the Prompt for which program to run radio button instead. If you want to disable the button from opening a program, click the Take no action[...]
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Page 53
Home > Scanning Special Projects Converting Scanned Documents Into Editable Text You can scan a document and convert the text into a format data that you can edit with a word processing program. This process is called OCR (Optical Character Recognition). To scan and use OCR, you need to use an OCR program, such as the ABBYY FineReader program th[...]
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Page 54
Home > Scanning Special Projects Adjusting the Scanned Image EPSON Scan offers a variety of settings for improving color, sharpness, contrast, and other aspects affecting image quality. Histogram Provides a graphical interface for adjusting highlight, shadow, and gamma levels individually. Tone Correction Provides a graphical interface for adjus[...]
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Page 55
Descreening Removes the rippled pattern that can appear in subtly shaded image areas such as skin tones. Color Restoration Restores the colors in faded photos automatically. Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals automatically. Text Enhancement Enhanc[...]
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Page 56
Color Enhance Enhance a certain color. You can select from red, blue, or green. See Epson Scan Help for details.[...]
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Page 57
Home > Maintenance Cleaning the Scanner To keep your scanner operating at its best, clean it periodically using the following procedure. Caution: Do not press the glass surface of the document table with any force. Be careful not to scratch or damage the glass surface of the document table, and do not use a hard or abrasive brush to clean it. A [...]
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a. transparency unit window Make sure that no dust builds up on the surface of the document table or the transparency unit window. Dust can cause spots in your scanned images.[...]
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Page 59
Home > Maintenance Transporting the Scanner Before you transport the scanner for a long distance or store it for an extended period of time, the scanner’s carriage needs to be in the home position to prevent damage. Make sure the carriage is in the home position on the right side of the scanner. If the carriage is not in the home position, tur[...]
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Page 60
Home > Maintenance Power Off Timer Setting The product turns off automatically if no operations are performed for the selected period. You can adjust the time before power management is applied. Any increase will affect the product's energy efficiency. Please consider the environment before making any change. Follow the steps below to adjus[...]
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Page 61
Home > Solving Problems Scanner Problems The Status Light Is Flashing The Scanner Does Not Turn On The Scanner Does Not Turn Off The Scanner Turns Off You Cannot Start Epson Scan Pressing a Scanner Button Does Not Start the Correct Program The Status Light Is Flashing The Status light is between the Power/ Start button and the scan to PDF button[...]
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Page 62
Make sure the scanning software is not running. Top The Scanner Turns Off Make sure the Power Off Timer is set. This feature allows you to set the timer (number of minutes) for when to automatically shut down the scanner. For more details, see Power Off Timer Setting . Top You Cannot Start EPSON Scan Wait until the green status light stops flashing[...]
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Page 63
Windows 7 and Vista: Click the Start button icon and select Control Panel . Windows XP: Click Start and select Control Panel . Do one of the following: Windows 7: Click System and Security and then System . Windows Vista: Click System and Maintenance and then System . Windows XP: Click or double-click the System icon. Do one of the following: Windo[...]
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start EPSON Scanner Monitor in the Epson Software folder in the Applications folder and then press a button to scan. Top[...]
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Page 65
Home > Solving Problems Scanning Problems You Cannot Scan Using the Thumbnail Preview You Have Trouble Adjusting the Scan Area in the Thumbnail Preview Negative Film Preview Images Look Strange (EPSON Perfection V370 Photo only) You Cannot Scan Multiple Images at One Time You Cannot Scan in Full Auto Mode Scanning Takes a Long Time You Cannot Sc[...]
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Page 66
for your film. If you are in normal preview, the dark area around the film and the frame of the film holder is perceived as white. This alters the exposure and causes images to appear darker. Create marquees on the image area you want to scan, then click Zoom to preview the area. See the EPSON Scan help for details. Use thumbnail preview instead of[...]
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Page 67
Home > Solving Problems Scan Quality Problems The Edges of Your Original Are Not Scanned You See Only a Few Dots in Your Scanned Image A Line or Line of Dots Always Appears in Your Scanned Images Straight Lines in Your Image Come Out Crooked Your Image Is Distorted or Blurred Colors Are Patchy or Distorted at the Edges of Your Image Your Scanned[...]
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Page 68
A Line or Line of Dots Always Appears in Your Scanned Images The document table or transparency unit window may need cleaning. Clean the document table. See Cleaning the Scanner . If you still have the problem, the document table or transparency unit window may be scratched. Contact Epson for assistance. Top Straight Lines in Your Image Come Out Cr[...]
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Page 69
Top Your Scanned Image Is Too Dark If your original is too dark, try using the Backlight Correction feature in Home Mode or Professional Mode. See EPSON Scan Help for details. Check the Brightness setting in Office Mode, Home Mode, or Professional Mode. See EPSON Scan Help for details. Click Configuration , select the Color tab, and change the Disp[...]
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Page 70
Select the Descreening check box in Office Mode, Home Mode, or Professional Mode. In Professional Mode, select an appropriate Screen Ruling for the Descreening and deselect the Unsharp Mask settingin EPSON Scan. See EPSON Scan help for details. Select a lower resolution setting. See the scanning software help for details. Note: You cannot remove ri[...]
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Page 71
Photos for details. Make sure the film or slides are placed in the film holder correctly and the film holder is properly positioned on the document table. See Placing Film or Slides (EPSON Perfection V370 Photo Only) for details. Rotate the images. See the scanning software help for details. Top[...]
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Page 72
Home > Solving Problems Uninstalling Your Scanning Software For Windows For Mac OS X You may need to uninstall and then reinstall your scanner software to solve certain problems or if you upgrade your operating system. For Windows Note: For Windows 7 and Vista, you need an administrator account and password if you log on as a standard user. For [...]
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Page 73
In some cases, a message may appear to prompt you to restart your computer. If so, make sure I want to restart my computer now is selected and click Finish . Top For Mac OS X In most cases, you do not need to uninstall your product software before reinstalling it. However, you can download the Uninstall Center utility from the Epson support website[...]
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Page 74
Home > Solving Problems EPSON Technical Support Internet Support Speak to a Support Representative Purchase Accessories Internet Support Visit Epson’s support website at www.epson.com/support (U.S.) or www.epson.ca/support (Canada) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs an[...]
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(Canadian sales). Top[...]
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Page 76
Home > Solving Problems Other Software Technical Support ABBYY FineReader (408) 457-9777, www.abbyy.com, support@abbyyusa.com ArcSoft MediaImpression and Scan-n-Stitch Deluxe (510) 979-5599 (installation issues only), (510) 979-5555 (technical issues; fee applies), www.arcsoft.com[...]
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Page 77
Home > Technical Specifications System Requirements Windows System Requirements Macintosh System Requirements Make sure your system meets the requirements in these sections before using it with your scanner. Windows System Requirements System Microsoft Windows 7, Windows Vista, Windows XP Home Edition, Windows XP Professional Edition, Windows XP[...]
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Page 78
Home > Technical Specifications Scanner Specifications General Mechanical Electrical Environmental Interfaces Standards and Approvals Note: Specifications are subject to change without notice. General Scanner type Flatbed color Photoelectric device Color CCD line sensor Effective pixels 40,800 × 56,160 pixels at 4800 dpi Scanning area may be re[...]
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Page 79
Mechanical EPSON Perfection V37 Dimensions Width: 16.9 inches (430.0 mm) Depth: 11.0 inches (280.0 mm) Height: 1.6 inches (40.8 mm) Weight Approx. 4.9 lb (2.2 kg) EPSON Perfection V370 Photo Dimensions Width: 16.9 inches (430.0 mm) Depth: 11.0 inches (280.0 mm) Height: 2.6 inches (66.5 mm) Weight Approx. 6.2 lb (2.8 kg) Top Electrical Note: Check t[...]
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Rated output voltage DC 13.5 V Rated output current 1.2 A Note: The AC adapter model varies in certain locations. Top Environmental Temperature Operating 10 to 35 ˚ C (50 to 95 ˚ F) Storage –25 to 60 ˚ C (–13 to 140 ˚ F) Humidity Operating 10 to 80%, without condensation Storage 10 to 85%, without condensation Operating conditions Ordinary [...]
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Safety UL60950-1 CAN/CSA-C22.2 No. 60950-1 EMC FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR22 Class B Top[...]