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Epson PP4000 manual

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Table of contents for the manual

  • Page 1

    Rev.: Original PP4000 Series Thermal Printer User's Guide[...]

  • Page 2

    Federal Communications Commission Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environ[...]

  • Page 3

    i Table Of Contents GETTING STARTED . . . . . . . . . . . . . . . . . . . . . 1 -- 1 CONGRATULATION . . . . . . . . . . . . . . . . . . . . . 1 -- 1 PRODUCT BRIEFING . . . . . . . . . . . . . . . . . . . . . 1 -- 2 MODEL NUMBERS . . . . . . . . . . . . . . . . . . . . . . . 1 -- 3 UNPACKING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 4

    ii POWER ADAPTOR . . . . . . . . . . . . . . . . . . . . . . . 4 -- 2 TECHNICAL INFORMATION . . . . . . . . . . . . . . . 5 -- 1 INTERFACES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 -- 1 SERIAL INTERFACE . . . . . . . . . . . . . . . . 5 -- 1 RS232 . . . . . . . . . . . . . . . . . . . . . . . . . . 5 -- 1 RS422 . . . . . . . . . . [...]

  • Page 5

    1 - 1 I. GETTING S TARTED A. CONGRATULATION You have made a very wise decision by purchasing the high speed – low noise – high resolution – light weight – high reliability thermal printer PP4000 series of Posiflex products. This series of printers has been elegantly designed for a Point-Of-Sale application. The manufacturer of this printer [...]

  • Page 6

    1 - 2 B. PRODUCT BRIEFING The PP4000 series printer uses thermal sensitive paper in form of a roll at a width of 80 mm. The PP4000 printer serves the stand-alone POS application as well as the application within a PST system equally perfect. The PP4000 series can support different interface input through different sub-codes to the model number. The[...]

  • Page 7

    1 - 3 C. MODEL NUMBERS EXAMPLE: PP 4 0 0 0 S 0 Power adaptor: 0: No adaptor 1: USA adaptor 2: European adaptor 3: UK adaptor 4: SA adaptor 5: AUS adaptor Interface: B: serial (RS422) C: parallel S: serial (RS232) Reserved Language/Expanded character set 0: English (standard) 1: GB-code Chinese 2: BIG-5 code Chinese 3: Korean 4: Thai 5. Japanese Kan[...]

  • Page 8

    1 - 4 D. UNP ACKING As illustrated in the above picture, followings are items you may find when you carefully unpack the carton that delivers PP4000 series printer. If there is any discrepancy or problem, contact your dealer immediately. Be sure to save the packing materials in the event that the printer needs to be shipped at some point in the fut[...]

  • Page 9

    1 - 5 E. MAIN PARTS ON THE EXTERIOR Power LED (green) Paper End LED (red) Paper feed button Power On / off switch Paper exit slot Bottom base Top cover[...]

  • Page 10

    1 - 6 F. INDICATORS • POWER LED: green • PAPER END INDICATOR: red. Different lighting pattern indicates each error status. Lighting pattern Meaning Constant light up Paper End Constant blinking Paper Near End 1 blink plus OFF 1.2 seconds ABMARK 2 blinks plus OFF 1.2 seconds HEAD UP 3 blinks plus OFF 1.2 seconds TEMPERR 4 blinks plus OFF 1.2 sec[...]

  • Page 11

    1 - 7 G. OPERATING ENVIRONMENT • Place the printer on a sturdy, level surface. • Choose a place that is well ventilated and free of excessive dust, smoke or fume. • Do not put the printer in direct sunlight or near a heater. • Ideal room temperature is from 5 ºC to 40 ºC. Ideal humidity is from 20% to 85% RH (no condensation). • Since t[...]

  • Page 12

    1 - 8 H. USEFUL TIPS • Do not pull the paper in the direction opposite to the paper feeding direction with the print head closed. • Do not touch the areas around the print head and motor during or right after printing. It can be very hot. • Do not use thermal paper containing Sodium (Na+), Potassium (K+) and Chlorine ( Cl-) ions that can harm[...]

  • Page 13

    1 - 9 • Store thermal paper away from high temperature and humidity. Avoid extended exposure to direct light. • Do not set any liquid or drinks such as coffee on the printer case[...]

  • Page 14

    2 - 1 II. QUICK S TART-UP A. LO ADING PAPER Open top cover by gently pressing the rear part of cover inward and lift it up. Take the cover away to expose the paper roll compartment and the thermal print engine. Put the paper roll into the paper roll compartment in the direction shown as above. Push down the head-up lever on Paper roll compartment T[...]

  • Page 15

    2 - 2 thermal print engine and try to aim the front end of the paper roll toward the rear insert slot. When the front end is inserted into the rear insert slot, close up the head-up lever and turn the paper feed knob to roll the paper forward. If the paper is not inserted in proper position, you may push down the head-up lever and adjust the positi[...]

  • Page 16

    2 - 3 2. Manual paper feed You may also extend the front end of paper out of the paper exit slot of the top cover and put top cover back to the printer case. Tear the paper off or cut the paper by software command later. 3. When to replace paper Whenever the printer gives paper near end signal or a red line appears on the thermal paper, it is the p[...]

  • Page 17

    2 - 4 B. CONNECTING CABLES 1. SERIAL CONNECTION All the external connectors are in the recessed area at the rear bottom. The serial connector is a 9 pin D sub Female connector at the left. Apply this cable only for serial application of the serial model. The protocol used in serial connection is always 19200 bps, none parity, 8 data bits, 1 stop bi[...]

  • Page 18

    2 - 5 2. PARALLEL CONNECTION The parallel connector is a 25 pin D sub Male connector at the rightmost location in the connector area. Apply this cable only for parallel model. 3. PERIPHERAL CONNECTION The peripheral controller is a RJ11 jack near the serial connector. With use of Posiflex special split cable (CCBLA-238 as an option) for cash drawer[...]

  • Page 19

    2 - 6 4. POWER CONNECTION The power connector is a 3 pin jack between the peripheral connector and the parallel connector. During insertion, be sure to hear the click to obtain a firm contact. CAUTION: Before doing the insertion or extraction of the power plug, be sure to pull the outer sleeve of the plug backward to release the internal latch. Fai[...]

  • Page 20

    2 - 7 6. SELF TEST Press and hold down the paper feed button while turning the on / off switch on. The printer will then perform a self test. A slip of self test result is printed below. Please note that the content of such print is always the same no matter what interface or communication protocol is used. Please note that there could be some mild[...]

  • Page 21

    2 - 8[...]

  • Page 22

    3 - 1 III. MAINTENANCE AND INTERNAL PARTS A. MAINTENANCE GUIDE LINES • Always turn off and disconnect power before opening the cover. • The areas around the print head and motor become very hot during and just after printing, do not touch them. • When handling the interior of the thermal printer, please pay attention not to be hurt by any sha[...]

  • Page 23

    3 - 2 C. PAPER JAM In case of paper jam, please open the top cover and push down the auto cutter assembly so that it could be easier to get the messed up portion of the thermal paper when the head-up lever is pushed down. D. PRINT HEAD CLEANING The whole process of getting access to the print head is illustrated in the following pictures: Push down[...]

  • Page 24

    3 - 3 Head-up lever at up position Head-up lever at normal down position Push head-up lever further down Freeing the movement of the guide plate Pull the lug on guide plate backward to release the clamp rod The print head is now free to move as the clamp rod is released[...]

  • Page 25

    3 - 4 Guide slot of print head Gently move the print head along its guide slot out (do not damage the cabling to it and never do this when print head is still hot ), you can clean the thermal elements of the print head using a cotton swab moistened with alcohol solvent (ethanol, methanol, IPA) NOTE: Do not touch the print head t hermal elements Do [...]

  • Page 26

    4 - 1 IV. SPECIFIC ATIONS A. PRINTER ITEM SPECIFICATION Printing method Thermal sensitive line dot method Effective printing width 72 mm Thermal head configuration 576 dots / line Printing speed (max.) 80 mm / sec. @ 24 V, standard paper, high speed Paper feed method Friction auto-feed Paper feed entrance Rear insertion Auto-cutter capability Full [...]

  • Page 27

    4 - 2 C. POWER ADAPTOR ITEM REQUIREMENT INPUT VOLTAGE 100 V AC ~ 250 V AC INPUT FREQUENCY 50 ~ 60 HZ INPUT CURRENT 1.5 A MAX. OUTPUT VOLTAGE + 24 V DC OUTPUT POWER 52 W MAX. STATIC LOAD 0 A ~ 2.2 A OUTPUT REGULATION + / - 5 % VPP RIPPLE & NOISE 240 mV MTBF 30,000 HRS EMI STANDARDS VDE – B, FCC – B, VCCI – B SAFETY STANDARDS UL, CSA, TUV, [...]

  • Page 28

    5 - 1 V. TECHNICAL INFORM ATION A. INTERFACES 1. SERIAL INTERFACE a. RS232 The standard serial interface applicable to PP4000S is RS232. The communication protocols in RS232 are: 19200 bps, none parity, 8 data bits, 1 stop bit. These settings are fixed, not for change. The RS232 connection is done through a 9 pin D sub female connector with followi[...]

  • Page 29

    5 - 2 2. PARALLEL INTERFACE The communication interface applied in PP4000C is the Centronics parallel interface using a 25 pin D sub male connector with the following pin assignments: Pin # Definition Pin # Definition Pin # Definition 1 -STROBE 10 -ACK 18 GND 2 D0 11 BUSY 19 GND 3 D1 12 P.E. 20 GND 4 D2 13 SLCT 21 GND 5 D3 14 N.C. 22 GND 6 D4 15 -E[...]

  • Page 30

    5 - 3 PIN # Definition Description 1 FG Frame ground 2 CRB Drawer kick for cash drawer controlled by software command Esc p 0 n1 n2 3 SENSE Input peripheral status 4 VCC + 24 V DC supply 5 CRA Drawer kick for cash drawer controlled by software command Esc p 1 n1 n2 6 SG Signal ground B. HARDWARE SETTINGS JP11 JP10 JP9 DIP SWITCH U11 6P6C RJ11 jack [...]

  • Page 31

    5 - 4 When the bottom metal plate is removed by a qualified technician, you can see the control board from the bottom as shown in the above picture. Please be reminded that such operation, if not done by a qualified technician, voids the warranty. There are 3 jumpers and 1 DIP switch as circled in white determine the characteristics of the printer [...]

  • Page 32

    5 - 5 C. SOFTWARE COMM ANDS Codes (HEX / CONTROL ) : COMMAND NAME (1) 09 / <HT> : Horizontal tab (2) 0A / <LF> : Line feed with printing (3) 0C / <FF> : Forms feed (4) 1B 19 n / <ESC> <EM> n : Setting the amount of the feeding at automatic paper feed (5) 1B 1E / <ESC> <RS> : Black - white reversed printing [...]

  • Page 33

    5 - 6 (17) 1B 44 [d] k 00 / <ESC> “ D ” [d] k <NUL> : Horizontal tab position setting (18) 1B 4A n / <ESC> “ J ” n : Printing and minimum - pitch - unit paper feed (19) 1B 4B n / <ESC> “ K ” n : Backward paper feed (20) 1B 52 n / <ESC> “ R ” n : International character specification (21) 1B 56 n / <E[...]

  • Page 34

    5 - 7 (39) 1D 26 m x y 1 y 2 [d] k / <GS> “ & ” m x y 1 y 2 [d] k : Registration of image data (40) 1D 27 m n / <GS> “ ’ ” m n : Print registered image data (41) 1D 3C / <GS> “ < ” : Mark detection execution (42) 1D 41 m n / <GS> “ A ” m n : After - mark detection head detection distance setting (43)[...]

  • Page 35

    6 - 1 VI. CHARACTER CODE PAGES A. PAGE 0 ENGLISH / J APANESE[...]

  • Page 36

    6 - 2 B. PAGE 1 ENGLISH / EUROPEAN ( In these tables, “ SP ” indicates a space.) Note: 1. Each code is represented in hexadecimal notation. 2. If an undefined code (<00> to <1F>) or an undefined <ESC>, <FS>, or <GS> sequence listed in this table is received, an abnormal operation may occur. (However, when image pri[...]

  • Page 37

    6 - 3 data, character registration data, or command parameters are received, they are handled as ordinary data.)[...]