Epson Stylus 3800 manual

Epson Stylus ® Pro 3 800 PRINTER GUIDE sp3800Guide.book Page 1 Mond ay, January 29, 2007 11:08 AM[...]

2 All rights reserved. No part of this publication may be reproduc ed, stored in a retrieval system, or tran smitted in any form or by any means, elec tronic, mechanical, phot ocopying, recording, or ot herwise, without the prior written permission of Seiko Epson Corporation. The informatio n contained he rein is designed only for use with these Ep[...]

3 FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide re asonable protection agai nst harmful interference in a residential installation . This equipment genera tes, uses, and can r[...]

4 sp3800Guide.book Page 4 Mond ay, January 29, 2007 11:08 AM[...]

5 5 Contents Introduction Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . 9 Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Options and Supplies . . . . . . . . . . . . . . . . . .[...]

-6 6 | Contents 3 Printing with Epson Drivers for Macintosh Choosing Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Choosing Color Management and Paper Configuration Options . . . . . 55 Choosing Expansion Settings . [...]

-7 Contents | 7 Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . 101 Setting Up the Printer After Transportation . . . . . . . . . . . . . . . . . 101 Uninstalling and Reinstalling the Printer Driver . . . . . . . . . . . . [...]

-8 8 | Contents sp3800Guide.book Page 8 Mond ay, January 29, 2007 11:08 AM[...]

9 9 This Printer Guide provides basic information for using your printer. It describes how to select and load paper, choose software settings for the best printing results, and install the printer software in a network environment. It also includes instruc tio ns for replacing your ink cartridges and performing other maintenance procedures, and how[...]

10 10 | Introduction Macintosh System Requirements To use your printer in either a stand-alone or peer-to-peer network environment, your Macintosh ® system should meet these requirements: • Mac OS X 10.3.9 to 10.4.x • PowerPC G5, Intel, or higher processor • At least 1GB of RAM (2GB or more recommended) • At least 100MB of free hard disk s[...]

11 Introductio n | 11 Options and Supplies Your Epson Stylus ® Pro 3800 offers these opti onal upgrades and supplies: You can purchase genuine Epson ® ink and paper from an authorized Epson reseller. To find the nearest reseller, call 800-GO-EPSON (800-463- 7766). Or you can purchase online at www .epsonstore.com (U.S. sales ) or www .epson.ca (C[...]

12 12 | Introduction Where To Get Help Epson provides technical support and information on the installat ion, configuration, and operation of professi onal printing products through the Epson Preferred Protection Plan. Dial (888) 377- 6611, 6 AM to 6 PM , Pacific Time, Monday through Friday. Support hours and days are subject to change without noti[...]

13 Introductio n | 13 • If you use a stand for the printe r, make sure it can support at least 43 lb (20 kg) • Use only the type of power source indicated on the label. • Use only the power cord that comes with the printer. Use of another cord may result in fire or electric shock. • The printer’s power cord is designed for use with the pr[...]

14 14 | Introduction Ink Cartridge Safety Instructions • Keep ink cartridg es out of the reac h of children and do not drink the ink. • Store ink cartridges in a cool, dark place. • If ink gets on your skin, wash it off with soap and water. If ink gets in your eyes, flush them immediately with water. • Shake an ink cartridge well before ins[...]

15 15 If you are using the printer on a network, follow the instructions in this chapter to: • Connect the printer to the network • Configure the network interface • Install the printer software To connect the printe r directly to y our computer’s USB port , see the Start Here sheet. Connecting to the Network Make sure you have the correct [...]

1-16 16 | Setting Up the Printer On a Network Configuring the Network Interface 1. Make sure that the printer is turned on and the LCD displays READY . 2. Press the Menu r button on the printer’s control panel to enter the printer’s menu system. 3. Press d to highlight NETWORK SETUP , then press r . 4. Press r then d to highlight ENABLE. 5. Pre[...]

1-17 Setting Up the Printer On a Network | 17 12. Press u or d to change each octet value, then press r to select the next octet. When you have changed the value of the last octet, press r . The LCD displays the DEFAULT GATEW AY . 13. Press u or d to change each octet value, then press r to select the next octet. When you have changed the value of [...]

1-18 18 | Setting Up the Printer On a Network 4. Double-click User’s Guide and Networ k Guide and wait while the guides are installed. 5. Double-click Stylus Pro 3800 Driver . 6. Enter your password and follow the on-screen instructions to install your software . 7. Enter your password again and foll ow the on-screen instructions to install the E[...]

1-19 Setting Up the Printer On a Network | 19 Adding the Printer in Mac OS X 10.4.x 1. Open the Applications folder, then open the Utilities folder and start the Printer Setup Utility . 2. If you see a message like this, click Add , then skip to step 4. 3. Click the Add icon at the top of the Printer List window. sp3800Guide.book Page 19 Mon d ay, [...]

1-20 20 | Setting Up the Printer On a Network You see your printer in the Printer Browser: 4. Select your printer, then wait while your Macintosh fin ds the printer driver and the Add button becomes available. Then click the Add button. Your printer appears in the Prin ter List window. 5. Close the Printer Setup U tility. Adding the Printer in Mac [...]

1-21 Setting Up the Printer On a Network | 21 3. Click the Add icon at the top of the Printer List window. 4. Select EPSON AppleT alk in the pull-down menu. Your printer appears on the screen. 5. Select your printer, then click the Add button. Your printer appears in the Printer List window. 6. Close the Printer Setup U tility. Pull-down menu T ip:[...]

1-22 22 | Setting Up the Printer On a Network Installing the Software for Windows For Windows, you need to add the prin ter’s ne twork port, then ins tall the printer software. Adding the Network Port 1. Turn on your computer and your printer. 2. Do one of the following: • Win dows XP : Click Start , Control Panel , Printers and Other Hardware [...]

1-23 Setting Up the Printer On a Network | 23 3. Open the File menu and select Server Properties . You see a window like this one: 4. Click the Ports tab, then click Add Port . sp3800Guide.book Page 23 Mon d ay, January 29, 2007 11:08 AM[...]

1-24 24 | Setting Up the Printer On a Network 5. Select Standard TCP/IP Port , then click New Port . 6. When you see this Port Wizard win dow, click Next . sp3800Guide.book Page 24 Mon d ay, January 29, 2007 11:08 AM[...]

1-25 Setting Up the Printer On a Network | 25 7. Do one of the following: • If your network uses a DHCP server to configure your network devices’ IP settings automatically, enter the printer’s Print Server Name (shown on page two of th e network status she et) in the Printer Name or IP Address text box . Then click Next . • If you configure[...]

1-26 26 | Setting Up the Printer On a Network 8. Make sure that Standard and Generic Network Card are selected, then click Next . 9. Verify that the Device matches the Print Server Name or IP Address shown on the network stat us sheet, then click Finish . 10. Click the Close button to close all the open windows on your screen. Now continue with “[...]

1-27 Setting Up the Printer On a Network | 27 Installing the Printer Software 1. Insert the printer softw are CD-ROM. 2. The installer starts automaticall y. (If necessary, double-click My Computer or click Start , then My Computer . Then double-click your CD-ROM icon to start the installer.) 3. Double-click Stylus Pro 3800 Driver for Et hernet . 4[...]

1-28 28 | Setting Up the Printer On a Network 5. Select the network port you created for the printer, then click OK . 6. When you see a message that driver installation and printer configuration were completed successfully, click OK . 7. The EPSON LFP Remot e Panel begins installing. Follow the on-scree n instructions. 8. Double-click User’s Guid[...]

29 29 The Epson Stylus Pro 3800 prints on a variety of cut-sheet media up to 17 inches wide. You can also use heavy stock, such as posterboard, up to 59 mil (1.5 mm) thick. This chapter includes the following information: • Selecting media for your printer • Choosing the correct paper path • Loading paper in the auto sheet feeder • Loading [...]

2-30 30 | Handling Paper and Other Media Epson Premium Photo Paper Luste r Epson Premium Luster Photo Paper 8.5” × 11” 50 S041405 250 S041913 11.7” × 16.5” 50 S041406 13” × 19” 50 S041407 100 S041604 17” × 22” 25 S042084 Epson Premium Photo Paper Glossy Epson Premium Glossy Photo Paper 4” × 6” 40 S041808 100 S041727 5” ×[...]

2-31 Handling Paper and Other Media | 31 Always test samples of paper stock in the printer before purchasing large quantities or printing large jobs. When you use non-Epson paper or other media, you may need to adjust vari ous settings or create special paper configurations. (See page 45 for more information.) Guidelines for Us ing Epson Media Foll[...]

2-32 32 | Handling Paper and Other Media Choosing the Correct Paper Path The printer provides three paths for loading media: • Auto sheet feeder (multiple shee ts) • Rear manual feed slot (one sheet only) • Front manual feed slot (one sheet only) It’s very important to use the correct paper path and to load the correct number of sheets. For[...]

2-33 Handling Paper and Other Media | 33 The following table shows which path to choose for the type of media you are using and the maximum number of sheets you can load for the different types of special Epson media. The letter A stands for the auto sheet feeder, R stands for the rear ma nual feed slot, and F stands for the front manual feed slot.[...]

2-34 34 | Handling Paper and Other Media * Always load only 1 sheet at a ti me in the front or rear slot. Epson Ultra Premium Presentation Paper Matte Epson Enhanced Matte Paper A, R, F 8.5” × 11” 20 11.7” × 16.5” 20 13” × 19” 10 A, R 17” × 22” 10 Epson Proofing Paper Com mercial Semimatte A, R, F 13” × 19” 1 Epson Singlewe[...]

2-35 Handling Paper and Other Media | 35 Loading Paper in th e Auto Sheet Feeder Using the auto sheet feeder, you can load up to 120 sheets of plain paper and varying amounts of special media types. Refer to the table starting on page 33 to see how many sheets you can load for your paper type. Then follow these steps: 1. Make sure the printer is tu[...]

2-36 36 | Handling Paper and Other Media 4. Use both hands to pull out and extend the output tray, lifting it sli ghtly as you pull. Make sure the arrow marks on the tray and the printer are aligned. 5. Pull out the output t ray extensio ns to accommodate your paper size. 6. Squeeze the le ft edge guide and slide it to the left so that it is slight[...]

2-37 Handling Paper and Other Media | 37 If the paper is curled, flatten it before you load it. If it curls excessively and jams frequently, see page 121 for solutions. 8. Load the paper against the right edge, face-up and short edge first. Insert it until it meets resistance. Slide the ed ge guide against the left side of the paper. You’re ready[...]

2-38 38 | Handling Paper and Other Media Loading Paper Into the Rear Manual Feed Slot Use the rear manual slot to load spec ial media one sheet at a time. (See the table on page 33 for a list of pape rs you can load in the rear slot .) 1. Make sure the printer is on and READY appears on the LCD. 2. Attach the rear sheet guide to the back of the pri[...]

2-39 Handling Paper and Other Media | 39 4. Insert one sheet face-up and short ed ge first into the re ar sheet guide against the right edge guide. 5. Slide the edge guide ag ainst the left edge of the paper. 6. Gently guide the paper into the slot until it meets resistance. Maintain a constant pressure; after a few second s you’ll feel the print[...]

2-40 40 | Handling Paper and Other Media 7. Use both hands to pull out and extend the output tray, lifting it sli ghtly as you pull. Make sure the arrow marks on the tray and the printer are aligned. You’re ready to print. Loading Paper Into the Front Manual Feed Slot Use the front manual feed slot when you need to print on thic k media (1.2 to 1[...]

2-41 Handling Paper and Other Media | 41 Also keep the following in mi nd when using the front slot: • Load only one sheet at a time and make sure the printable side is face-up. • If the paper is wider than 16.5 inches , use the auto sheet feeder or rear slot if allowed for your paper type; see page 32 for details. • If PAPER SIZE CHECK is se[...]

2-42 42 | Handling Paper and Other Media 4. Insert a single sheet of paper, short edge first and face-up into the front tray. 5. Position the right edge of t he paper against the right side of the tray and align the paper’s bottom edge with the white line on the tray. sp3800Guide.book Page 42 Mon d ay, January 29, 2007 11:08 AM[...]

2-43 Handling Paper and Other Media | 43 6. Press the d Paper feed button to feed the paper into printing position. 7. Use both hands to pull out and extend the output tray, lifting it sli ghtly as you pull. You’re ready to print. When you finish printing, push the front tray back in. Caution: Do not leave paper in the printer for a long period o[...]

2-44 44 | Handling Paper and Other Media Adjusting the Platen Gap for Thick or Thin Paper When you print on unusually thick or th in paper, you may need to adjust the platen gap setting. Normally, the STANDA RD setting all ows the printer to adjust automatically. However, if print quality is not satisfactory when u s i n g v e r y t h i n o r v e r[...]

2-45 Handling Paper and Other Media | 45 Using Special Paper Configurations When you choose a media type in your Epson printer software, the driver automatically determines the best sett in gs for your paper. However, you may want to fine-tune how the printer handles certain media—especially if you use non-Epson paper or a paper not supported by [...]

2-46 46 | Handling Paper and Other Media 9. Make sure the paper you are creating the configuration for is loaded in the correct paper path in the printer. Then press r and Enter to print a paper thickness pattern. The printer pr ints a pattern similar to the following: 10. Examine the printed pattern for the most evenly overlapping lines, and choos[...]

2-47 Handling Paper and Other Media | 47 15. Press d or u to set the paper feed amount for the bottom margin area that is 0.79 or 1.18 inches (2 or 3 cm) from the bottom of the paper (labelled B in the illustration to the right). Then press Enter. 16. Press l and then d to select DR YING TIME , then press r . 17. Press d or u to select the number o[...]

2-48 48 | Handling Paper and Other Media sp3800Guide.book Page 48 Mon d ay, January 29, 2007 11:08 AM[...]

49 49 Your Epson Stylus Pro 3800 comes with drivers and utilities that let you print and manage print jobs. ICC profiles for ColorSync ® are included, so you can use the color management features in Adobe ® Photoshop ® or other applications, or in the driver itself. A color-managed workflow using Photoshop will produce the most accura te colors [...]

3-50 50 | Printing with Epson Drivers for Macintosh Choosing Page Setup Options Before you print, make sure you have installed the Epson printer driver and utilities from the printer software CD-ROM. You also need to set up the printer in the Printer Setup Utility. For instructions on installing and configuring the printer driver, see the Sta rt He[...]

3-51 Printing with Epson Drivers for Macin tosh | 51 • The standard size setting prints with 0.12 in. (3.0 mm) margins all around. • Borderless (Auto Expand) enlarges your image up to 3% to fit the paper without borders. If too much of your image’s edges are cut off, you can adjust the expansion setting as described on page 57. • Borderless[...]

3-52 52 | Printing with Epson Drivers for Macintosh Choosing Basic Print Options Once you have selected your page setup options, you need to select printing options. The Epson driver offers automatic settings that optimize print quality and speed when you’re using Epson media. You can also choose advanced settings for more control over your print[...]

3-53 Printing with Epson Drivers for Macin tosh | 53 4. Select the Medi a Type that corresponds to the paper you are printing on. If you are using a color-managed workflow, make sure you choose media type and resolution settings that match the ICC profile you are using. If your paper is not listed, check the instructions included with the paper, or[...]

3-54 54 | Printing with Epson Drivers for Macintosh • Select Custom to choose one of the settings shown at the left. Advanced Photo 2880 lets you print at 2880 dpi, the highest resolution available. ColorSync applies color management based on the printer’s ICC profile using the perceptual rendering intent. In most cas es, you will get better re[...]

3-55 Printing with Epson Drivers for Macin tosh | 55 Choosing Color Management and Paper Configuration Options Follow these instructions to use color management in the printer driver. If necessary, you can also control the ink density by using the paper configuration settings, as described on page 56. 1. Select Printer Color Management from the pop[...]

3-56 56 | Printing with Epson Drivers for Macintosh 3. If you are using non-Epson media and you need to fine-tune its performance, select Paper Configuration from the pop-up menu. You see a window like this one: 4. Select the correct settings to matc h your ICC profile. These settings override any paper configuration settings you may have made usin[...]

3-57 Printing with Epson Drivers for Macin tosh | 57 Choosing Expansion Se ttings If you need to adjust the amount of image en largement when printing borderless photos, select an Auto Expand paper size and follow the steps below: 1. Select Expansion from the pop-up menu. You see a screen like this one: 2. If necessary, adjust the Expansion slider [...]

3-58 58 | Printing with Epson Drivers for Macintosh Creating a Custom Preset and Printing Once you’ve selected the correct settings for your print job, create a custom preset. This will save time when you use the same profile/printer/ink/media combination for f uture print jobs. 1. Select Summary from the pop-up menu. 2. After verifying that your[...]

3-59 Printing with Epson Drivers for Macin tosh | 59 Choosing Advanced Bl ack and White Photo Settings Advanced Black and White Ph oto mode allows you to easily produc e neutral and toned black-and-white prints using your Epson driver and offers an alternative black-and-white workflow . Whether your photo is color or grayscale, you can use this uni[...]

3-60 60 | Printing with Epson Drivers for Macintosh 5. Select Printer Color Management from the pop-up menu. You see a screen like this one: 6. Choose the settings that are best for your photo. You can use the preview image on the screen as a guide. • Color Toning allows you to add a tone (hue) to your black-and-white output. The default is Neutr[...]

3-61 Printing with Epson Drivers for Macin tosh | 61 • Highlight Point Shif t helps reduce gloss differential by adding density to the highlights of images prone to gloss differential . • Tone color circle lets you customize the tone (hue) you selected to add to your black-and-white print. Click an area in the circle or enter values in the Hori[...]

3-62 62 | Printing with Epson Drivers for Macintosh Checking Ink and Maintenance Status EPSON Printer Utility2 lets you check th e status of ink in the printer and maintenance cartridge. (You can also run maintenance utilities from this screen. See pages 84 to 88 for instructions.) 1. Open the Applications folder and double-click EPSON Printer Util[...]

3-63 Printing with Epson Drivers for Macin tosh | 63 The software checks the status of ink in the printer and maintenance cartridge, and displays a screen like this one: 4. For information on individual cartridges, click a cartridge icon. 5. To recheck the ink levels, click the Update button. 6. To close the Status Monitor, click OK . sp3800Guide.b[...]

3-64 64 | Printing with Epson Drivers for Macintosh sp3800Guide.book Page 64 Mon d ay, January 29, 2007 11:08 AM[...]

65 65 Your Epson Stylus Pro 3800 comes with drivers and utilities that let you print and manage print jobs. ICC profiles are included, so you can use the color management features in Adobe Ph otoshop or other applications, or in the driver itself. A color-managed workflow using Photoshop will produce the most accurate colors and best ph otographic [...]

4-66 66 | Printing with Epson Drivers for Windows Choosing Basic Print Options Before you print, make sure you have installed the Epson printer driver and utilities from the printer software CD -ROM. For instructions on installing the printer driver, see the Start Here sheet. The driver offers automatic settings that optimize print quality and spee[...]

4-67 Printing with Epson Drivers for Windo ws | 67 If your paper is not listed, check the instructions included with the paper, or check the Epson Pro Graphics website at prographics.epson.com. If you are using non-Epson paper, choose the closest setting. You may have to experiment with different settings to determine which one is best for the medi[...]

4-68 68 | Printing with Epson Drivers for Windows 7. Click Custom , then click the Ad vanced button that appears to turn off color management in the printer driver or access additional settings, as described on page 71. 8. When you’re finished, click the Paper tab and follow the instructions below for choosing paper size and layout options . Choo[...]

4-69 Printing with Epson Drivers for Windo ws | 69 3. Select the Paper Size you loaded in the printer. If your paper size is not listed, select User Defined to create a custom paper size. You see a window like this one: Type a name for your custom size, then enter the size in hundredths of an inch (or centimeters) and click Save , then click OK . 4[...]

4-70 70 | Printing with Epson Drivers for Windows Choosing Layout Options Follow the instructions in this section to reduce or enlarge an image to fit on your loaded paper. You can print a poster-size image, even if your application does not support poster prin ting. For instructions on multi-page, poster, or double-sided printing, see your on-scre[...]

4-71 Printing with Epson Drivers for Windo ws | 71 Choosing Advanced Print Options The advanced settings give you complete control over your printing environment. If you are using color management settings in Photoshop or another application, it is very import ant to access the advanced settings and turn off color management in the prin ter driver,[...]

4-72 72 | Printing with Epson Drivers for Windows 4. Choose one of the following Print Quality settings: •D r a f t • Normal - 360dpi • Fine - 720dpi • SuperFine - 1440dpi • SuperPhoto - 2880dpi 5. Choose any of the following advanced options: • High Speed for fast, bidirectional printing. For higher quality, make sure this option is no[...]

4-73 Printing with Epson Drivers for Windo ws | 73 You see a window like this one: 8. Select the correct settings to matc h your ICC profile. These settings override any paper configuration settings you may have made using the printer’s control panel. • Color Density lets you control the ink saturation level (f or example, when you turn off col[...]

4-74 74 | Printing with Epson Drivers for Windows Choosing Advanced Bl ack and White Photo Settings Advanced Black and White Ph oto mode allows you to easily produc e neutral and toned black-and-white prints using your Epson driver and offers an alternative black-and-white workflow . Whether your photo is color or grayscale, you can use this unique[...]

4-75 Printing with Epson Drivers for Windo ws | 75 3. Click Custom , th en click Advanced . You see a window like this one: 4. Choose the settings that are best for your photo. You can use the preview image on the screen as a guide. • Color Toning allows you to add a tone (hue) to your black-and-white output. The default is Neutral , which produc[...]

4-76 76 | Printing with Epson Drivers for Windows • Highlight Point Shift helps reduce gl oss differential by adding density to the highlights of images prone to gloss differential. • Tone color circle lets you customize the tone (hue) you selected to add to your black-and-white print. Click an area in the circle or enter values in the Horizont[...]

4-77 Printing with Epson Drivers for Windo ws | 77 Setting Monitoring Preferen ces and Optimizing Print Speed You can choose when and how you want to be notified of printing problems, whether you want a Status Monitor 3 icon to appear on your Windows taskbar, and whether you want to allow monitoring by other users who share the printer. You can als[...]

4-78 78 | Printing with Epson Drivers for Windows 3. Select from the following options: • High Speed Copies speeds up printing of multiple copies of the same document using hard disk space as a cache. If you have multiple hard drives, you can select a different drive to spool to. • Show Progress Meter lets you control whether or not th e Progre[...]

4-79 Printing with Epson Drivers for Windo ws | 79 4. Click the Monitoring Preferences button. You see the Monitoring Preferences window: 5. Select the Notification options you want to use. 6. If you want to have the Status Monitor 3 icon appear in your Windows taskbar, click the Shortcut Icon checkbox. Then select the icon to use. After you enable[...]

4-80 80 | Printing with Epson Drivers for Windows sp3800Guide.book Page 80 Mon d ay, January 29, 2007 11:08 AM[...]

81 81 The Epson Stylus Pro 3800 requires little maintenance to keep working at its best. This chapter describes th e following routine procedures: • Checking printer status and part life • Checking and cleaning the print head • Aligning the print head • Replacing ink cartridges • Performing additional maintenanc e task s (changing the bla[...]

5-82 82 | Maintaining and Transpo rting the Printer Checking Printer Status and Part Life Using the printer’s menu system, you can check the status of your ink cartridges, the total number of prints, and the status of your maint enance cartridge and other printer parts. You ca n either print out a status check or you can view the printer’s stat[...]

5-83 Maintaining and Transporting the Printer | 83 Viewing Status Information To view printer status information instead of printing it, follow these steps: 1. Press the Menu r button and then d until PRINTER STATUS is highlighted. 2. Press r to select VERSION . 3. Do one of the following: • To check the firmware version, press r again. When done[...]

5-84 84 | Maintaining and Transpo rting the Printer Checking and Cleaning the Print Head If your printed image shows a color shift or horizontal or vertical lines, you should check the print head to see if any nozzles are clogged. You can automatically check and clean the print head using the Auto Cleaning feature in your printer utilit y software.[...]

5-85 Maintaining and Transporting the Printer | 85 3. Click the Nozzle Check icon. 4. Click Print to print the nozzle check pattern so you can see if the print head needs to be cleaned. Or click Auto if you want to run the nozzle check and have the printer automatically clean the print head if necessary. 5. Examine the nozzle ch eck pattern to ma k[...]

5-86 86 | Maintaining and Transpo rting the Printer Running a Power Cleaning Cycle You can run a power cleaning cycle from the control panel if the normal cleaning process is not sufficient to clear the nozzles. However, the power cycle uses a large quantity of ink, so it is recommended only as a last resort. The cartridges need to be at least 50% [...]

5-87 Maintaining and Transporting the Printer | 87 Aligning the Print Head Aligning the print head is the most important thing you c an do to ensure the best print quality. If banding appears on your prints, if they look grainy or blurry, or you see misregistration or “g hosting,” you need to align the print head. Although you can align the pri[...]

5-88 88 | Maintaining and Transpo rting the Printer 5. Press d or u to select the type of paper you loaded: PREM. GLOSSY/LUSTER , P Q INK JET PAPER (Epson Presentation Paper Matte), or ENHANCED MATTE PAPER (Ultra Premium Presentation Paper Matte). Then press r . 6. Press Enter to start printing. After printing is complete, the printer starts aligni[...]

5-89 Maintaining and Transporting the Printer | 89 When the red B ink light is flashing and INK LOW appears on the LCD panel, the indicate d cartridg e is low on ink. Make sure you have a replacement cartridge. When the li ght stays on and you see the LCD message REPLACE INK CARTRIDGE , the cartridge is expended. You must replace the cartridge befo[...]

5-90 90 | Maintaining and Transpo rting the Printer 2. If the red B ink light is on and REPLACE INK CARTRIDGE appears on the printer’s LCD, press the u Ink cover open button to unlock the ink cover. If the light is flashing and the LCD message is INK LOW , you need to hold down the button for 3 seconds to unlock the ink cover. 3. Lift the ink cov[...]

5-91 Maintaining and Transporting the Printer | 91 4. Press the ink eject button above th e cartridge you need to replace. The ink cartridge slides out slightly. 5. Carefully pull the cartridge straight out of the slot and dispose of it properly. 6. Make sure t he replaceme nt ink ca rtri dge is the correct color, and then remove it from its packag[...]

5-92 92 | Maintaining and Transpo rting the Printer 7. Shake the ink cartrid ge well before installing it. 8. Hold the ink cartridge with the arrow mark facing up and pointing to the back of the printer, and then insert it into the slot until it clicks. The printer has a protection system to prev ent improper cartridge insertion. If you cannot inse[...]

5-93 Maintaining and Transporting the Printer | 93 9. Close the ink cover and press it until it clicks. When you se e READY on the LCD, the printer is read y to print. Performing Additional Maintenance Tasks In addition to running a power clean ing cycle, you can use the Maintenance menu to switch between Matte Black and Photo Black, set the print [...]

5-94 94 | Maintaining and Transpo rting the Printer Changing the Bl ack Ink Cartridge You can use either Matte Black or Photo Black for printing. Both cartridges are installed all the time, and the pr inter knows which cartridge to use depending on the Media Type selected in the printer driver. You may sometimes need to switch cartridg es as descri[...]

5-95 Maintaining and Transporting the Printer | 95 Changing the Date and Time Follow these steps to set the date and time: 1. Press the Menu r button. 2. Press d until MAINTENANCE is highlighted, then pre ss r . 3. Press d to select CLOCK SETTING , then press r . 4. Use u or d to set each item in the date and time, displayed in the following format[...]

5-96 96 | Maintaining and Transpo rting the Printer Using Maintenance Mode Maintenance mode allows you to change the language or units of measurements used in the printer’s menus and return all the menu settings to their default values. Follow these steps to use maintenance mode: 1. Make sure the printer is turned off. 2. Press and hold the + Can[...]

5-97 Maintaining and Transporting the Printer | 97 Replacing the Maintenance Cartridge The maintenance cartridge stores ink that gets flushed from the system during print head cleaning. When the cartridge is almost full, the message MAINTENACE CARTRIDGE IS NEARLY FULL appears on the LCD panel. When the cartridge is completely full, the printer stop[...]

5-98 98 | Maintaining and Transpo rting the Printer 3. Open the maintenance cartridg e cover. 4. Grasp the handle of the maintenance cartridge, then push it up while gently pulling it toward you. W ARNING: If in k gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. sp3800Guide[...]

5-99 Maintaining and Transporting the Printer | 99 5. Remove the replacement cartridge from its package. Then put the used maintenance cartridge in the plastic bag provided and dispose of it properly. 6. Insert the new maintenance cartridge into the printer as far as it will go. 7. Close the maintenance cartridge cove r. 8. Turn the printer back on[...]

5-100 100 | Maintaining and Transporting the Printer Cleaning the Printer To keep your printer working at its best, you should clean it several times a year. 1. Make sure the printer is turned o ff, then unplug the power cord and disconnect the printer from your system. Let the printer sit for a minute. 2. If the outer case is dirty, clean it with [...]

5-101 Maintaining and Transporting the Printer | 101 Transporting or Storing the Printer If you are moving the printer a short distance (for example, in the sa me building), close any open extensions and covers and remove the rear sheet guide if installed. To ship the printer, you must repack it usin g the original box and packing materials. If you[...]

5-102 102 | Maintaining and Transporting the Printer Uninstalling and Reinsta lling the Printer Driver If you need to uninstall and then reinst all the printer driver software for any reason, follow the instructions in the appropriate section below. Macintosh 1. Open the Applications folder, then the Utilitie s folder. 2. Double-click Printer Setup[...]

5-103 Maintaining and Transporting the Printer | 103 Updating Your Printer Firmware You can check for a newer version of firmware on the Epson support site and update your printer, if necessary. Downloading the Firmware 1. Navigate to epson.com/support in your browser. 2. Choose your printer. 3. Click Drivers and Downloads to find the newest firmwa[...]

5-104 104 | Maintaining and Transporting the Printer 3. Click the Firmwa re Updater icon. You see a window like this one: 4. Make sure your printer is on, its LCD is set to Ready , and it is connected to your computer. Then choose Stylus Pro 3800 in the Printer list. sp3800Guide.book Page 104 Mo nday, January 29, 2007 11:08 AM[...]

5-105 Maintaining and Transporting the Printer | 105 5. Click Browse and find the firmware that you just downloaded and extracted. Select th e file and click Choose . 6. If the firmware version of the file is newer, click Update to start the firmware update process. (If it is the same, you don’t need to update it.) 7. When the update is complete,[...]

5-106 106 | Maintaining and Transporting the Printer sp3800Guide.book Page 106 Mo nday, January 29, 2007 11:08 AM[...]

107 107 I f y o u e x p e r i e n c e a p r o b l e m w i t h y o u r p r i n t e r , t r y t o s o l v e i t b y f o l l o w i n g t h e guidelines in this chapter: • Diagnosing problems • Checking error messages and lights • Improving print quality • Solving operational problems • Solving miscellaneous printing problems • Solving pape[...]

6-108 108 | Solving Problems Checking Error Messages and Lights The control panel includes various lights and an LCD panel to indicate the status of the printer: When your ink is low or expended, or paper runs out, or a problem occurs, a message appears on the LCD, and th e lights on the control panel come on or flash. The following table lists the[...]

6-109 Solving Problems | 109 Message Explanation Response BORDERLESS ERROR PRESS THE DOWN BUTTON. LOAD THE CORRECT SIZE PAPER The installed paper is not supported for borderless printing or the PAPER SIZE CHECK setting is off. Press the d Paper feed button, and then l oad a different size media. See “Choosing Paper Opti ons” on page 68 for Wind[...]

6-110 110 | Solving Problems FRONT SLOT CLOSED OPEN THE FRO NT MANUAL FEED SLOT The front manual feed slot is closed during op eration. Open the front slot b y pushing it. If nece ssary, remove the paper. INK CARTRIDGE ERROR CHECK CARTRIDGE The wrong type of cartridge is installed. Remove the ink cartridge and install one that is designed for y our[...]

6-111 Solving Problems | 111 INK CARTRIDGE THIS MAY VOID EPSON’S WARRANTY. DO YOU ACCEPT THIS? <ACCEPT DECLINE> A non-genuine ink cartridge is installed, and if yo u use it, may void Epson’s warran ty. Select DECLINE (press the Menu r button) to replace the ink cartridge with a genuine Epson ink cartridge. Selecting ACCEPT (by pressing th[...]

6-112 112 | Solving Problems PAPER ERROR PRESS THE DOWN BUTTON. LOAD PAPER CORRECTLY The printer cannot detect the loaded media because it is wavy or curled. Flatten the media. The printer cannot detect the loaded media because the color of the paper is either transparent or black, like the platen color. Select OFF for PAPER SIZE CHECK using the pr[...]

6-113 Solving Problems | 113 PAPER SETTING ERROR CHECK PAPER SOURCE IN THE DRIVER SETTINGS AND LOAD PAPER CORRECTLY You are using the wrong paper path for the type of paper you’re using. Check the Paper Source se tting in the printer d river, and load the paper in the correct slot. See “Choosi ng the Correct Paper Path” on page 32 and “Choo[...]

6-114 114 | Solving Problems Improving Print Quality You can often improve print quality by doing the following: • Run a nozzle check and cleaning cycle. See page 84 for instructions. • Align the print head. See page 87 for instructions. • When you send a print job, make sure your print options are set correctly. For more information, see Cha[...]

6-115 Solving Problems | 115 Your print is grainy, or has misregistration or ghosting. ◗ Check the ink indicators and light to se e if you are low on ink. Replace ink cartridges if necessary, as described on page 88. ◗ Run a nozzle check and cleaning cycle. See page 84 for instructions. ◗ Align the print head from the printer’s control pane[...]

6-116 116 | Solving Problems Colors are incorrect or missing. ◗ Make sure the Media Type setting in the printer software is correct for the media you’re printing on. ◗ If you are usi ng the colo r managem ent features in Photosho p or anothe r application, you must turn off color management in the printer driver. See page 55 (Macintosh) or pa[...]

6-117 Solving Problems | 117 Solving Operational Problems If you can’t turn the printer on, if it stops printing unexpectedly, or if nothing prints, check the following: • The printer is turned on. • Paper is loaded in the printer. • The printer is plugged securely into a working electrical outlet that’ s not controlled by a switch or tim[...]

6-118 118 | Solving Problems Nothing prints. ◗ Turn off the printer and computer. Make sure the interface cable is securely plugged in. Then restart the prin ter and computer. ◗ Make sure the interface cable meets the required spe cifications. See page 10 or 10. ◗ Your Epson pri nter is not selected as the default prin ter. Install the printe[...]

6-119 Solving Problems | 119 Solving Miscellaneous Printing Problems If your printouts are not what you expected, try the suggestions below: Problem Solution Your print has incorrect or garbled characters. ◗ Make sure your software is installed correc tly and the printer is selected in your application. ◗ Clear any stalled print jobs from the P[...]

6-120 120 | Solving Problems Solving Paper Problems If paper feed or paper jam problems o ccur frequently, try one or more of the following solutions: • For heavy or thick media, follow the inst ructions on page 40 to load the media correctly in the front slot. • Make sure the paper is not folded, wrinkled, or damp. • Make sure the printer’[...]

6-121 Solving Problems | 121 Paper Skews When Printing on Large Format Media If your paper skews while fee ding into the printer, us e the edge guide on the right side of the auto sheet feeder to help the paper feed straight. Paper Feed or Paper Jam Problems If paper jams frequently while feeding or during printing, try one or more of these solutio[...]

6-122 122 | Solving Problems Clearing a paper jam from the auto sheet feeder 1. Turn off the printer. 2. Carefully remove the jammed paper from the output tray. If necessary, open the top cover, and remove any jammed paper from the area shown below. sp3800Guide.book Page 122 Mo nday, January 29, 2007 11:08 AM[...]

6-123 Solving Problems | 123 Clearing a paper jam from the front manual feed slot 1. Turn off the printer. 2. If necessary, press the d Paper feed button to eject the shee t. 3. Remove the jammed paper from th e front or back of the printer. Front Back sp3800Guide.book Page 123 Mo nday, January 29, 2007 11:08 AM[...]

6-124 124 | Solving Problems Clearing a paper jam from the rear manual feed slot 1. Make sure the printer is turned on. 2. Press the d Paper feed button to feed the paper backward. 3. Remove the jammed paper from the back. sp3800Guide.book Page 124 Mo nday, January 29, 2007 11:08 AM[...]

125 125 This appendix provides the basic sp ecifications for your printer. For complete product informat ion, see your on-s creen User’s Guide . Printing A ppen di x A : Specifications Printing meth od Pressurized on-demand ink je t Nozzle configuratio n Black: 180 nozzles × 3 (Photo Black or Matte Black, Light Black, Light Light Black) Color: 1[...]

A-126 126 | Specifications Environmental Electrical Check the label on the back of your printer for voltage information. Dimensions and Weight Specificatio n Operation Storage Temperature 50 to 95 °F (10 to 35 °C) Print quality guarantee: 59 to 77 °F (15 to 25 °C) –4 to 104 °F (–20 to 40 °C) Humidity (without condensation) 20 to 80% RH 40[...]

A-127 Specifications | 127 Printer Interfaces • USB (1.1 and 2.0 compatible) • Ethernet (10/100 Base TX) Safety Approvals Media Saf et y st a nda rds UL 60950-1, CSA 22.2 No. 609 50-1 EMC FCC part 15 subpart B, class B, CSA C108.8 class B Sizes 3.5 × 5 inches 4 × 6 inches 5 × 7 inches 5.5 × 8.5 inches 8 × 10 inches A4 (8.3 × 11.7 inches) [...]

A-128 128 | Specifications Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Alwa ys test samples of paper stock before purchasing large quantities or printing large jobs. Poor quality paper may reduce print qu ality [...]

-129 129 Index A Accessories, 11, 89 Advanced Black and White mode, 59 to 61 , 74 t o 76 Aligning print head, 87 to 88 B Banding, 114 Black-and-white printing, 59 to 61, 74 to 76 Blank pages, 119 Blurry prints, 116 Borderless printing Macintosh, 51 Windows, 69 Brightness setting, 60, 75 Buttons, control panel, 108 C Cable problems, 118, 119 require[...]

-130 130 | Index E Electrical specifications, 126 Energy consumption, 126 Enlarging images, 70 Environmental specifications, 126 Epson accessories, 11, 89 help, 12 Preferred Protection Plan, 12 Store, 11, 89 Error messages, 108 to 113 Error notification, Windows, 77 t o 79 Ethernet interface configuring, 16 to 17 connecting, 15 system requirements,[...]

-131 Index | 131 M Macintosh Advanced Black and White mode, 59 to 61 basic print options, 52 to 54 borderless printing , 51 canceling print jobs, 61 checking ink levels, 62 to 63 color management, 55 custom preset, 58 Expansion setting, 57 installing software, 17 to 18 monitoring print jobs, 61 page setup options, 50 to 51 paper configuration setti[...]

-132 132 | Index Power cleani ng cycle, 86 Power consumption, 126 Print as Bitmap setting, 78 Print head aligning, 87 to 88 checking status, 82 to 83 cleaning, 84 to 86 Print jobs canceling, 61, 76 managing, 76 to 79 pausing, 61, 76 Print quality Macintosh, 54 problems, 114 to 1 17 Windows, 72 Print speed, improving in Windows, 78 Printable area, 1[...]

-133 Index | 133 S Safety approvals, 127 instructions, 12 to 14 Setting up printer, on network, 15 to 28 Shadow Tonality setting, 60, 75 Software installing in Macintosh, 17 to 18 installing in Windows, 22 to 28 Software, uninstalling, 10 2 Specifications electrical, 126 environmental, 126 ink cartridges, 128 printable area, 128 printer, 126 to 128[...]

-134 134 | Index sp3800Guide.book Page 134 Mo nday, January 29, 2007 11:08 AM[...]