Epson Stylus Photo 870 manual

® ® EPSON Stylus Photo 870 EPSON Stylus Photo 1270 Printer Basics Printed on recycled paper with at least 15% post-consumer content.[...]

ii Copyright Notice All rights reserved. No part of this publication may be reproduced, sto red in a retrieval system, or transmitted in any form or by any me ans, electronic, mechanical, ph otocopying, recording, or othe rwise, without the prior written permis sion of SEIKO EP SON CORPORA TION. The information co ntained herein is designed only fo[...]

iii Contents WELCOME! 1 About Your Software 3 About Your Documentation 5 Warnings, Cautions, Notes, and Tips 5 Windo ws Syst em Re quirem ents 6 Macintos h System Requir emen ts 7 ENER GY STAR Comp liance 8 Import ant Sa fety Inst ruction s 8 Ink Cartridge Safety Instr uctions 9 VIEWING YOUR ELECTR ONIC PRINTER M ANUAL 11 Accessing Yo ur Electron i[...]

iv Using PhotoEn hance, Cus tom, an d Advanc ed Sett ings 24 Usin g Phot oEnh ance 24 Using Custom Settings 25 Usin g Adv anced Settin gs 25 Usin g Adv anced Color Manage ment 26 Printing CMYK Format Files 26 Using Co lor Manage ment Profile s 26 Usin g Speci al P apers 27 EPSON P remium Glo ssy Phot o Pape r 27 Matte Paper - H eavyweight 27 EPSON [...]

v Rep laci ng an In k C art rid ge 61 Removing an d Installing Ink Cartridg es 62 Align ing the Prin t Head 64 Clean ing the Prin ter 65 Transportin g the P rinter 66 PROBLEM SOLVING 67 Diagno sing Printer Problems 67 Chec king the Cont rol Pan el Lig hts 67 Runnin g a Prin ter C heck 69 Identifyi ng Print er Parts 70 Problems and Solutions 71 Prob[...]

1 Welcome! With your EPSON Stylus ® Photo prin ter, you can p rint anyth ing from report s and resumes to photos and back light film with superior colo r results . Using E PSON’s specia lly form ulated inks a nd lightfas t Premium Gl ossy Phot o or Matte Heavywe ight paper, you can cherish y our digi tal ph otogra phs for y ears to co me, jus t [...]

2 EPSON Stylus Photo 870 Your EPSON Stylus Photo 870 is the ideal printer for a ll your digita l photogra phy projects . Whether you get your ph otos with a sc anner, dig ital came ra, or digit al photo processing service , or download them off the World Wide Web, you’ll g et real ph oto la b qual ity res ults . You’ll also get: ■ Great resul[...]

3 About Your Software The printer software CD-ROM that came with your printer includes all the software you need fo r printing. (You must have a CD-ROM or DVD drive i nstalled on your computer.) ■ Your prin ter driver runs your printe r and lets you control how your documents look. You can ’t use your printe r withou t it. ■ Your el ectroni c[...]

4 EPSON Stylus Photo 1270 A dobe Phot oshop ® 5.0 LE (Windows and Macintos h) W orld-st andar d photo editin g sof tware with the b asic ima ge editi ng tools preferred b y graphic de sign p rof essionals. Y ou need to enter a serial nu mber when y ou ins tall Photoshop 5 .0 LE. A s tic k er cont ainin g your seri al number i s at tac hed to your [...]

5 About Your Document ation To set up y our printer and install its software, see th e Start Here poster. This book contain s sy stem requirem ents, important safety in formati on, and in structions on: ■ viewing yo ur electron ic printer ma nual ■ printing with Windows o r on a Macintosh ■ using spe cial papers ■ prin ting o n rol l pape r[...]

6 Windows System Requirements To use your printer and its so ftware, your system should have: ■ A Microsoft ® Windows ® compatibl e PC with a Pentium ® processor, 200 MH z or faster, recommend ed ■ Windows 95, Wind ows 98, or Windows NT 4.0 ■ 64MB of RAM (128MB or more recommended) ■ 100MB of free hard disk space (200MB or more recommend[...]

7 Macintosh System Requirements To use your printer and its so ftware, your system should have: ■ An Apple ® iMac ™ series, Power Macintosh, ® G3, or G4 with U SB port ■ For iMac: Mac ® OS 8.1 or later (Mac OS 8.5.1 or later re commended) For Power Macintosh G3 or later: Mac OS 8.5.1 or later If you h ave an iM ac, you may need to update y[...]

8 E NERGY S TAR Compliance As an E NERGY S TAR Partner, EPSON has determined that this produc t mee ts th e E NERGY S TAR guidel ines for energ y efficiency. The EPA E NERGY S TAR office equipment program is a voluntary pa rtne rship with the com puter and office equip ment industry to promot e the intro duction of energy-ef ficient p ersonal compu[...]

9 ■ Turn off and unplug the printer be fore cleaning . Clean with a damp cloth only. Do not s pill liquid o n the print e r. Always turn the pr inter off u sing the P po wer button. Do n’t switch off the power st rip or unp lug the printer until the P powe r light i s off. ■ Do not block or cove r the openings in the print er’s case or inse[...]

10 ■ If you remove a n ink cartridge f or later us e, be sure to prot ect the in k supply area from dirt and dust, and sto re it in the same environme nt as the printer. N ote that there is a va lve in the ink supply po rt, making cove rs or plugs unnecessa ry, but care is nee ded to prevent the ink fro m stainin g items th at the cartridg e touc[...]

11 Viewing Your Electronic Printer Manual Your printer software CD-ROM includes an e lectronic Reference Guide for your printer. The manual is in HTML format, so you need a browser—such as Internet Explorer 3.0 or later or Netscape Navigator 3.0 or later—to view it . If you are using a different browser, the pages may not display correctly. (A [...]

12 3. Click View Elect ronic Documentation . The main screen for your prin ter a ppears: 4. You can eith er view th e manual from the CD-ROM ( View Reference Guide ) or copy the manual to your hard drive ( Install Reference Guide ) and view it from there. For de tails on vie wing th e manual, s ee th e next se ction. If you copied the manual to yo [...]

13 After expanding the table of content s, you can click on the to pic you want to view. If there’s a right arrow , click it to view subto pics, t hen click on a to pic to go to it. Click the d own arrow to close a s ubtopic li st. If you se e an ic on for a graphic when viewing your R eference Gu ide in Nets cape Na vigator, click the Rel oad bu[...]

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15 Printing from Start to Finish Here’s what to do to print a basic document —such as a photograph, newsletter, or memo—from loadin g the pa per to select ing pri nt setti ngs to contro lling the pri nt job. Follow th e instructio ns in th ese sections: ■ “Printing with Windo ws” below ■ “Printing on a Macintosh” on page 20 If you[...]

16 Keep the following in mi nd when loading paper: ■ Load the printabl e side face up. It’s usually whiter or brig hter than the o ther side. ■ Load lett erhead o r prepri nted pape r into the printer top e dge first . ■ Don’t load pap er above the arrow on the left edge guide. If you’r e printing on env elopes or other speci al paper s[...]

17 Selecting Printer Software Settings Once you click Propert ies , you see your printer software Propertie s dialog box. The most im portan t thing to remember is to select the type o f paper you’re us ing. If necessary, click the Main ta b to displ a y the se ttings shown below: Make th e followin g settin gs on the Proper ties dia log box: ■[...]

18 For more i nformati on about printer settings , click the Help button . Or you can ri ght-click an y item o n the s creen a nd then c lick Wh at’s Th is?. Selecting Windows Default Settings The print e r settin gs you make apply only to t he appl ication y ou’re current ly using. If you usuall y print one typ e of docume nt in different ap p[...]

19 Controlling Printin g At the Print dialog box, click OK (or maybe Print ) to sta rt printing. After a m oment , the Progres s Meter ap pears and sho ws the progress of your p rint j ob. You can use the buttons to cancel, pause, or restart printing. You can also see ho w much ink you have left and view p rinting tips . For more advanced printe r [...]

20 Printing on a Macintosh This section describes the basic steps for printing on a Macintosh. (To print wi th Windows, see page 15.) Loading Pap er Make sure yo ur printer and computer are turned on. Place your pa per agai nst the ri ght edge gu ide and s lide th e left ed ge guide a gains t the pape r. Keep the following in mi nd when loading pap[...]

21 Opening the Printer Software After you op en your appl ication pro gram and create your documen t, you’re ready to select your pa ge setup a nd other printe r software settin gs. From the F ile menu , click Page Setup . Y ou see your appl ication’ s page s etup dialog box: Make the foll owing s ele ctions o n the p age setup d ialo g box (yo[...]

22 Selecting Printer Software Settings Now op en the File menu and cl ick Print . Yo u see the ma in p rinter set tings dialog bo x for your appli cation (your dialog b ox may look slightly di fferent): The most im portan t thing to remember is to select the type o f paper you’re us ing. Make the fo llowing sett ings on the dialog bo x: ■ Choos[...]

23 Controlling Printin g Once you’ve clicked Print , yo ur document begins printing. If you turned on background printing i n the Chooser, you can select EPSON Monitor3 from the A pplication menu at th e right si de of the me nu bar to check t he progre ss of your print job. You se e the EPSON Monitor3 dialog box: If you’re not using b ackgroun[...]

24 Using PhotoEnh ance, Custom, and Advanced Settings When you’ re printing special p rojects, yo u can customi ze your printer s oftware settings, as described in these sections: ■ “Using PhotoEnhance” below ■ “Using Custom Settin gs” on pag e 25 ■ “Using Advanced Sett ings” on pa ge 25 For add itiona l infor mation on these s [...]

25 Using Custom Settings Your printer softwa re includes custom proj ect types with preset printi ng option s. This lets you quickl y select the best se tting s for your part icular type o f docum ent, or se lect a color-match ing meth od for your proj ect. You can select from these pro ject types : ■ Text/Graph : For printi ng graphics-i ntensiv[...]

26 Using Advanced Colo r Management Here are s ome tips for us ing the a dvanced colo r mana gement fea tures of your prin ter software. For more information, visit t he EPSON web site at www.epson.com. I f you’re using an Adobe product, such as Pho toshop, also check the Adobe web site at www.adobe.com for mo re tips. Printing CMYK Format Files [...]

27 Using Special Papers How can you get the best-loo king photos, most vivid colors, and sharpest te xt? Always use EPSON’ s special ink jet papers. To show you how much di fference EPSON paper can make, we’ve included some free sample s. Check out the EPSON Media Pack that came wi th your printer. I nstructions fo r printing on the sam ples, a[...]

28 EPSON Ph oto Pape r You can use E PSON Pho to Paper to p rint photo g raphs th at look almo st as go od as the ones yo u get from film proces sing. Photo Paper is availabl e in a variety o f sizes, in sheets or on a roll. Keep the following in mi nd when using EPSON Photo Paper: ■ Always load the paper wi th the whiter (g lossier) side facing [...]

29 2. When yo u create th e image in your a pplicatio n software, size it to 4.25 × 6.25 inches. Or use your printer soft ware’s Re duce/Enlarg e (Window s) or Fit to Page (Macinto sh) sett ings, as descri bed in your el ectronic Reference Guide . 3. Choo se Photo Paper as the Media Type settin g. 4. Choo se Photo Paper 4 × 6 in as the Pape r S[...]

30 Envelopes You can load up to 10 envelopes at a tim e, flap edge fi rst and printa ble side up. Place the m ag ainst the ri ght edg e guide a nd slide the le ft edge g uide agains t them . (You’ll get better results if y ou pr ess e ach env elope flat before loading i t, or load one envelope at a time.) Set the t hickn ess le ver to the + posi [...]

31 Taking Care of Your Photographs For optimum image qua lity and lo nger print l ife, print your photos with EPSON Photo Ink (the standard ink for the EPSON Stylus Photo 870 and EPSON St ylus Photo 1270 printers) and EPSON’s fade-resistant Matte Paper - Heavy weight and Premium Glo ssy Photo Pa per. When prin ted with th ese combin ations a nd d[...]

32 Selecting Your Paper Type Your printer a utoma tically ad justs itse lf for the type of paper you select in your printer software. That’s why the Me dia Type setting is so im portan t. It tel ls your printe r what kind of pape r you’re using an d adjusts th e ink coverage accordingly. Before you print, always check your Media Type setting. H[...]

33 Using Roll Paper EPSON ro ll paper com es in two t ypes and sizes : ■ EPSON Photo Paper, 13 inches wide × 32.8 feet long For printin g photog raphic banners , panoram as, and signs up t o 44 inche s long (designed for the EPSON Stylus Pho to 1270) ■ EPSON Premium Glossy Photo Paper, 4 inches wide × 26.2 feet long For printin g multip le 4 [...]

34 2. Roll the edge o f the paper backward to uncurl it . Use a folded sheet of pape r or the pla stic sheet included wi th the roll paper holde r to prevent yo ur hands from marring the prin table surface . 3. Remo ve the prin ter’s pa per s upport a nd ins tall t he roll paper h olde r in the same mount ing slot s. (The sid es of the holder a r[...]

35 5. Load the e nd of the p aper into t he printer a s far as it wil l go, then slide the left edge guide against the paper. 6. Gently ho ld the paper in place on the top as you press and releas e the E lo ad/eject button to fe ed the pa per into th e printer. (If the pape r feeds incorre ctly, pull it out backward an d reload it. If it won’t co[...]

36 Printing on Roll Paper When you use ro ll paper, you can prin t your favorite 4 × 6 snapshots, panoramics, and banners with no side margins (“bleed” y our images to the edges), with small side margins, with pag e frames between im ages, or a combination of these . Some of the r oll paper option s are avai lable on ly when you ’re printing[...]

37 Printing E dge-to-Edge 4 x 6 Snapsho ts Turn your printer i nto a pho to reproduct ion studio by prin ting 4 × 6 snapshots, edge-to-e dge, on Premi um Glos sy Photo Paper on a ro ll. You can p rint mult iple photos a t a time or m ultiple co pies of o ne photo usin g the ap plicati ons described i n these sectio ns: ■ “Printing Snapshots wi[...]

38 2. Import a picture fil e or select the roll of film containing the picture(s) you want to print. (See Film Factory Help if yo u need assistance.) 3. Click the picture(s) you want to print; the background is highlighted. 4. If you want to retouch your photos befo re you print, click the Standard Prints button on the le ft. You see the Standard P[...]

39 9. Click the Main tab, if necessary. Select Premium Glossy Photo Paper as the Media Type setti ng. Also make s ure the PhotoE nhance s etting i s turne d off . 10. Now click the Paper tab. 11. Select th ese settin gs: ■ Roll Paper ( Zero Margins) as the Pa per Source ■ 4 × 6 100 × 152 mm as the Page Size ■ Banner Mode as the Roll Paper O[...]

40 13. Click the Pri nt button on the left. Y ou see addi tiona l print ing optio ns: 14. If you’re using the Stand ard Prints function, click the arrows in the Number of Copies box to select the number of p ictures you want. If you selected more than one picture for printi ng and want multip le copies of e ach one, select the amount of each yo u[...]

41 Macintosh Instructions 1. S tart Fil m Fa cto ry. T o do this , ope n th e Film Factory folder and do uble-click th e Film Factory icon. You see t he main Film Factory sc reen: 2. Import a picture fil e or select the roll of film containing the picture(s) you want to print. (See Film Factory Help if yo u need assistance.) 3. Click the picture(s)[...]

42 5. When you’re rea dy to print, click the Pr int Assi gnment button. Y ou se e vari ous prin tin g opti ons: 6. Click the 4 × 6 icon as the Print Siz e option. 7. Select Trim to F i t Pr int Size fro m the Heig ht/Wid th Ratio pull-down men u. Similar to traditiona l photo finis hing, Fil m Facto ry may not pri nt your entire image wi thin t [...]

43 9. Sele ct these set tings: ■ Roll Pap er (Zero M argins) as th e Pape r Sourc e ■ 4 × 6 in as the Page Size ■ Banner as the Rol l Paper Opti on Don’t select Save roll paper i f you’re printi ng a 4 × 6 snapshot. If you w ant to pr int a cut ting li ne at your page boun daries , select C ut Sheet, then click the Print page frame chec[...]

44 You see your prin ter setti ngs dial og box. 14. Select Pre mium Glossy Photo Paper as the Media Ty pe settin g. Also ma ke sure the Pho toEnha nce se tting is turned off . 15. Click Print . Y our picture s print with no s pace be tween the m and n o space o n the sides. Follow t he steps on page 56 to remo ve and store your p ictures. The sp ac[...]

45 Printing Snapshots with PhotoDeluxe First load 4-inch wide rol l paper in your printer, as de scribed on page 33. Then follow the steps in the sect ion for your operating sy stem below. Adobe PhotoD eluxe c omes with the EPSON Stylus Pho to 870 only . Windows Instructions 1. Start Pho toDeluxe. Click the Adobe PhotoDel uxe shortcut on your deskt[...]

46 7. Click the Main tab, if necessary. Select Premium Glossy Photo Paper as the Media Type setti ng. Also make s ure the PhotoE nhance s etting i s turne d off . 8. Now click the Paper tab. 9. Sele ct these set tings: ■ Roll Paper ( Zero Margins) as the Pa per Source ■ 4 × 6 100 × 152 mm as the Page Size ■ Banner Mode as the Roll Paper Opt[...]

47 12. Select the number o f copies of your snap shot that you want to p r int, then cl ick OK . Your pictures print with no space betwee n them and no space o n the sides. Follow th e steps on page 56 to re move and s tore your pictures . The sp aces betw een pa ges or pri nt jo bs on roll pape r may vary, depen ding on t he appli cation y ou’re[...]

48 6. Click the Page Se tup icon. You see yo ur Page Setup dialog bo x. 7. Sele ct these set tings: ■ Roll Pap er (Zero M argins) as th e Pape r Sourc e ■ 4 × 6 in as the Pape r Size ■ Banner as the Rol l Paper Opti on Don’t select Save roll paper i f you’re printi ng a 4 × 6 snapshot. If you’re printing an image smaller t han your s [...]

49 10. Select Pre mium Glossy Photo Paper as the Media Ty pe setting. Also ma ke sure the Pho toEnha nce se tting is turned off . 11. Select the number o f copies of your snap shot that you want to p r int, then cl ick Prin t . Your pictures print with no space be tween them and no space o n the sides. Follow th e steps on page 56 to re move and s [...]

50 Macintosh Instructions 1. Start P hotoshop. O pen the Adobe Photos hop 5.0 LE folder an d double-cl ick the Adobe Photoshop 5.0 LE ico n. You see th e Photosho p main scre en. 2. Select the pi cture you want to print, modify it as necessary, and size it to 4 × 6 inches. (See Photo shop Help for instructi ons.) 3. When you’re ready to print, s[...]

51 5. Click the Se tup button . You se e the Pri nt dialog box. 6. Click the Proper ties button . You see yo ur printer set tings dia log box. 7. Click the Main tab, if necessary. Select Photo Paper as the Media Type s etting. Also make s ure the PhotoE nhance s etting i s turne d off . 8. Click the Paper t ab. 9. Sele ct these set tings: ■ Roll [...]

52 10. Click OK . You return to th e Page Setup dia log box. 11. Click OK again. You return to the Print di alog box. 12. Click OK . Your banner prints with 0.12-inch (3 mm) margins on each side. Follow th e steps on page 56 to remov e and s tore you r banner . The sp aces betw een pa ges or pri nt jo bs on roll pape r may vary, depen ding on t he [...]

53 5. Sele ct these set tings: ■ Roll Pape r as the Paper Source; this leaves a margin of at least 0.12-inch (3 mm) on both sides of your printout ■ Banner as the Rol l Paper Opti on ■ Click the Cus tomize button and enter the size of your panoramic or banner, name the siz e, and click OK . The custom size i s automatically select ed as the P[...]

54 Printing on Paper Cut From a Roll If you’ll be printing o n paper cut from a roll wit hout using t he roll pa per holder, follow the step s below. 1. Before loadi ng the pa per, cut it to the desired le ngth of yo ur image plus two inches for the necessary margins. Cut the edge cleanly, at a 90 degree angle in each corner, to en sure pr oper l[...]

55 6. Select Photo Pa per (for 13-inch wide paper) or Premium Glo ssy Photo Paper (for 4-inch wide pape r) as th e Media Type s etting. 7. Select Auto Sheet Feeder as the Pape r Source sett ing. 8. Windows : Select User Defined as the Pape r Size setting , then i nput th e size of your cut paper. Macintosh : Click the Customize butto n, then input [...]

56 Removing and Storing Roll Paper When you finish a print jo b on roll paper, yo u can position the pa per for anot her roll paper print j ob or remove it fro m the pri nter. Follow these step s: 1. Press the E load/eject butt on. The print er prin ts a smal l lin e on the roll p aper to show you where to cut it an d feeds the paper forward. 2. If[...]

57 Maintaining Your Printer This sect ion describe s main tenance procedures to keep yo ur print er working at its be st and prepar ation s teps for mo ving your prin ter. Follow t he instructi ons here for: ■ cleaning the print head (belo w) ■ replacing an ink cartridge (on page 61) ■ aligni ng th e print hea d (on page 64) ■ cleaning the [...]

58 Using the Head Clean ing Utility Follow th ese steps to run th e Head Cle aning uti lity (recomme nded meth od): 1. Make sure th e printer is turne d on but not printi ng, and bot h the B black and A color ink out lights are off. (If an ink out li ght is flashing, replace t he ink cartridge instead.) 2. If you have an appli cation running , acce[...]

59 7. If the no zzle check pa ttern has n o gaps in it s dots, cli ck Finish . If the patte rn is mis sing dots, cli ck Clean to clean t h e prin t head again. If y o u don’t s ee any im provemen t after cl eaning three or fo ur time s, chec k the so lutions in “Problems Getting Good Print Quality” on page 73. You can also turn the printer of[...]

60 Or, with Windows, cli ck Start , point to Settings , then sele ct Printers . Right-cl ick your EPSON Stylus Photo printer icon in the Printers window. Then select Properti es ( Document Defaults in Windo ws NT). 5. Windows : Click th e Utility tab. Macintosh: Click the Utility butt on. 6. Make sure pape r is loaded in the printer, click the Nozz[...]

61 Replacing an Ink Cartridge When th e B black or A color ink out li ght flas hes, the i ndicated ca rtridge is lo w on ink. This i s a go od tim e to make s ure you ha ve a n e w cartri dge. Wh en the light stays on, the cartridge is e mpty an d you need to replace it. When an installed ink cartridg e is more than six mont hs old, you may also ne[...]

62 Removing and Installin g Ink Cartridges Be sure you have a new ink cartridge be fore you begin. Once you start th e ink cartridge replacem ent procedure, you mu st comp lete all the s teps in o ne se ssion. Follow th ese steps to repl ace ink cartridg es: 1. Make sure the printer is turned on and not printing (the P power lig ht sh ould be on, b[...]

63 6. Unwrap the new ink cartridge. Then remove the yellow tape seal o n top. 7. Tilt the i nk cartridge forward slightly as you lowe r it into its h older . Hang the tabs at the back of the cartridge on the hooks on the h olde r clamp s. black cartridge color cartridge Don’t touch the green circuit boards on the back You must remove the yellow t[...]

64 8. Press down the ink cartridge clamp until it locks in place. (The color clamp is a bi t harder to close t han the black clamp.) 9. If you n eed to re place the othe r ink cartridge, repeat steps 4 through 8 before continuing with step 10. 10. Press the orange ink cartridge replace ment button and close the pri nter cover. The print er moves th[...]

65 3. Windows : Click th e Utility tab. Macintosh : Click the Util ity button. 4. You see the Utili ty menu. Click th e Print Head Alignment button. 5. Follow th e instructio ns on the screen to print a te st pa ge. 6. Sele ct the mos t precise a lignm ent patter n from th e choi ces on the tes t page. Enter t he nu mber o f the be st aligne d patt[...]

66 Transportin g the Printer If you move your p rinter some distance, you nee d to prepare it for t ransportation in its or iginal bo x or one o f a similar size . Follow t hese st eps: To avoid damag e, always leave the ink ca rtridges ins talled whe n transp orting th e printer. Be sure to re move the tape used in step 4 a fter instal ling the pr[...]

67 Problem Solving This secti on gives y ou the basi cs for diagnos ing and so lving printe r problems. ■ First se e “Diagnosing Prin ter Proble ms” to h elp det ermine wha t the cause of the proble m may be. ■ Then see “Problems and Solutions” on page 71 for solutions to common setup, software, prin t quality, pa per feedi n g, or ot h[...]

68 P is on The P power light is on when the printer is ready to print. It flashes when the printer is receiving a print job, c harging ink, or cleaning the print head. S flashes and B and A are on When the S paper out light flashes and both ink out lights c ome on, you have a paper jam. Press the E load/eject button t o try to clear the jam. If tha[...]

69 Running a Prin ter Check You can run a pri nter check t o determ ine whether a problem come s from the pri n ter itself o r some other s ource. Fo llow thes e steps : 1. Make sure both the printer and computer are turned off. 2. Disconnect the interface cable from the printer. 3. Make sure lette r-size or larger pa per is loaded i n the printer.[...]

70 Identifying Pr inter Parts If you need h elp id entifyi ng the pa rts of the p rint er, refer to t hese ill ustratio ns: control panel sheet feeder left edge guide output tray extensions output tray printer cover paper support right edge guide paper support ex tension (pulls up here) ink cartridge holders (not removable) ink cartridge replacemen[...]

71 Problems and Solutions Here are s ome tro ubleshoot ing tips if you ha ve an y proble ms setti ng up your printer, installi ng softwa re, getting good print quality, fe eding pa per, or other pro blems. Problems Settin g Up the Printer or Installing Software The printer star ted making noise after ink cartridge installation. ■ The firs t time [...]

72 Problems with P rinting Only the P power light i s on, but nothing p rints. ■ Make sure the in terfac e cable is connecte d securely and th at the cable meet s the system require ments on pa ge 6 or p age 7 . ■ Run a printer ch eck as described on page 69. If the check page print s, make sure your prin ter an d applica tion sof tware are ins[...]

73 Problems Getting Good Prin t Quality You see horizontal banding. ■ Make sure the prin t head n ozzles ar e not clo gged. To cle an the print head, see page 57. ■ Make sure the Medi a Type setting match es th e pape r you loade d. See page 32 for guidel ines. ■ Make sure the prin table si de of th e paper is face up. It is usually whiter or[...]

74 Your printout is blurry or smeared. ■ Make sure your paper isn ’t damp or curled, or loaded face do wn. If it’s damp or curled, re load new paper. ■ Use a support sh eet or l oad yo ur paper o ne sh eet at a time. ■ Make sure your paper me ets the specificati ons in the e lectron ic Reference Guide . ■ Use EPS ON papers to ensure pro[...]

75 You see wrong or missi ng colors. ■ Make sure the In k setti ng is se t to Color for color images and your applicatio n is se t for color printi ng. ■ Make sure the prin t head n ozzles ar e not clo gged. To cle an the print head, see page 57. ■ Make sure a n ink cartridge isn’t low on ink. To replace an ink cartridge, see page 61. ■ I[...]

76 Problems with P aper Feeding Too many copies are printing. Make sure the Copies set tings in the prin ter soft ware an d your applicatio n aren ’t both s et for multip le copies. Paper doesn’t eject fully or is wrinkled. ■ If th e pape r do esn’t e jec t ful ly, you may hav e set the wr ong p aper size. Press the E load/eject butt on to [...]

77 Solving Miscellaneo us Printout Problems The ma rgins are i ncorrect . ■ Make sure the pa per setti ngs in your printer software are correct for your pa per size. See th e electr onic Reference Guide for instructions. ■ Check your s oftware documentatio n for instruction s on selecting the correct margins for your pape r size. The ma rgins m[...]

78 Uninstalling Printer Software If you need to uninstall and then reinstall yo ur printer software, such as when you upgrade your co mputer operat ing syst em, follow these steps: Uninstalling Win dows Software 1. Double-click My Computer , then double-click the Control Pa nel icon. 2. Double-click Add/Remove Pr ograms . Click EPSON Print er Softw[...]

79 Where To Get Help If you need help with your printe r or its software (or EPSON So ftware Film Factory), see the contact i nformation below. If y ou need help using the o ther bonus or photo software that came with your print er, see page 81. For hel p using any other so ftware o n your syst em, see t he documentat ion for that so ftware for t e[...]

80 To spea k directly to a technical support re presentative , dial: ■ U.S.: (562) 276-7235 , 6 AM to 8 PM , Pacific Time, Monday through Friday and 7 AM to 4 PM , Saturday. Toll or long di stance charges may apply. ■ Cana da: (905) 709-2567 , 6 AM to 6 PM , Pacific Time, Monday through Friday. Toll or lon g dist ance charg es may appl y. Befor[...]

81 Bonus or Ph oto Softw are Techn ical Supp ort If you need technical support for Adobe PhotoDeluxe (EPSON Stylus Photo 870), or Adobe Photoshop or Monaco Systems MonacoEZcolor (EPSON Stylus Photo 1270), contact the software manufacturer as described below. * EPSON Stylus Photo 127 0 owners have an excl usive upg rade price of $299 for the full ve[...]

82[...]

83 Index Numerics 360 dp i In k Jet Pap er, 32 4 x 6-in ch Photo Pap er, 28 to 29 A Accessories, 61, 80 Advanced settings, 25 Alig ning print h ead, 64 to 65 Autom ati c mode, 17 , 22 B Back li ght film , 32 Background printing, 2 3 Banding, 30 , 73 Black and whi te photo s, 75 Blurry i mages, 74 Browser, 11 C Cable, p rinter , 6 to 7 Characters, i[...]

84 I ICM (Image Co lor Matc hing) setti ng, 25 Incorr ect char acters , 77 Incorrec t colo rs, 75 Ink ca rtridg e repl acin g, 61 to 64 safety instruct ions, 9 to 10 Ink Je t Back Ligh t Film , 32 Ink Jet Tr ansparenc ies, 32 Ink level, 19, 61 Ink setting, 17, 2 2 Iron-On Cool P eel Transfer Paper , 32, 77 L Layout problems, 7 7 Lever, thickness, 3[...]

85 Pri nting advanced, 25 controll ing, 19, 23 Macint osh, 20 to 23 Windows, 15 to 19 with custom project types , 24 to 25 with PhotoE nhance, 24 Probl ems install ing sof tware, 71 miscellaneous, 77 paper feeding, 76 print q uality , 73 to 75 printi ng, 72 setting up print er, 71 Profi les, colo r, 26 Progress Meter , 19 Projec t types, custom, 24[...]

86 FCC Compliance Statemen t For Unit ed States Us ers This equipmen t has been tested and found to comply with the limit s for a Class B digital device, pursuant to Part 15 of the FCC Rules. These lim its are designed to provide reasonable protec tion against harmful int erference in a residential installat ion. T his equipment generates, uses, an[...]

88 EPSON Ink Jet Pap ers Use EP SON paper an d inks to ge t the sam e pho to qual ity re sults that e arn EP SON pri nter s all of th eir awards! EPSON pap ers are speci ally co ated t o work with EPS O N quick d rying ink s. You’ ll notice that when prints come out of y our print er, you can immediately handle t hem. There is no drying t ime, no[...]

89 How to Order EPSON Ink and Paper To order EPSON ink and paper, contact your dealer or call EPSON at (800) 873-7766 or visit the EPSON Store at www.epson.com (U.S. sales only). In Canada, please call (800) 873-776 6 for dealer referral. EPSON ink EPSON Styl us Photo 870 EPSON Styl us Photo 1270 cartri dges : Black: U.S. a nd Latin Ame rica, T0 07[...]