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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Epson WorkForce 520, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Epson WorkForce 520 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Epson WorkForce 520. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Epson WorkForce 520 should contain:
- informations concerning technical data of Epson WorkForce 520
- name of the manufacturer and a year of construction of the Epson WorkForce 520 item
- rules of operation, control and maintenance of the Epson WorkForce 520 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Epson WorkForce 520 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Epson WorkForce 520, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Epson service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Epson WorkForce 520.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Epson WorkForce 520 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
WorkForce 520/525 Series Quick Guide Network Setup Basic Copy ing, Pr inti ng, Sca nni ng, and Faxin g Mainten ance Solv ing Pr obl ems ®[...]
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Page 2
2 Content s Contents Network Se tup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Wireless Ne twork Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Wired (Ethe rnet) Netwo rk Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Loading Paper . . . . . . . . . . . [...]
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Page 3
Contents 3 Maintaining Your Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 4 Checking the P rint Head N ozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Checking Ink Levels . . . . . . . . . . . . . . . . . . [...]
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Page 4
4 Network S etup Network Setup This se ction pro vide s detaile d instructio ns for se tting up y our prod uct on a wir eless or wi red network . Befor e you begin, make sure you set up your p roduct as desc ribed on the Start Here sheet. Then follow the steps in one of the se sections to set up the product o n your networ k: ■ F or w irele ss ne[...]
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Page 5
Wirele ss N etwor k Setu p 5 Instal ling fo r the Fi rst Time Before you b egin , make su re that you have the fo llowing info rmati on ready a nd write it in the sp ace provided bel ow: ■ N etwork name (SSID): _____ ______ _______ _______ ______ _____ _____ ■ N etwork p asswor d: ___________ _______ ______ ____________ ________ Note: If y our [...]
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Page 6
6 Wirele ss Netwo rk Setup 5. When you se e this screen, select Wireless connect ion and click Next . 6. When you see thi s screen, select Set up printe r for the fi rst time , then cli ck Next . 7. Mac O S X 1 0.6 : At the next screen, click Next . Then skip to “Setting U p With the P roduct Buttons ” on page 11 to set up the produc t without [...]
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Page 7
Wirele ss N etwor k Setu p 7 8. When you see this screen, s elect a wireless network setup method , then click Next . Tip: If y ou nee d help se lecting a wireles s network set up met hod, clic k Which option should I c hoose fo r more inf ormation on s etup methods. 9. At the next screen, cli ck Next . 10. Do one of the fol lowing: ■ If yo u s e[...]
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Page 8
8 Wirele ss Netwo rk Setup 2. When you see thi s screen, conne ct the product to your computer with a USB cable. 3. Follow the on-sc reen inst ruct ions to contin ue install ing the so ftwa re. 4. When you se e the F i rewall W arning screen, clic k Next . Note: If y ou see a firew all alert messa ge, clic k Unblock or Allo w to let EpsonN et Set u[...]
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Page 9
Wirele ss N etwor k Setu p 9 5. When you se e a screen like the fo llowing, select your network name (SSID) from the list, then c lick Next . Note: If your net work n ame is n ’t in the list, sele ct Enter Manually . If your network na me contains up perca se ( ABC ) or lowercas e ( abc ) let ters, ente r them correc tly . 6. If you see a screen [...]
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Page 10
10 Wire less Netwo rk Setup 7. W ait w hile EpsonNet Setup co nfigu res your prod uct for th e network. 8. F ollow the ins tructio ns on the screen to remove the USB cable from the product and your computer . 9. When you se e the Installation Comple te screen, print a te st page, then click Finish . 10. F ollow the on-screen instr uctio ns to ins t[...]
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Page 11
Wirele ss N etwor k Setu p 11 Setting Up With t he Product Buttons If you ar e using Ma c OS X 10.6, or you did not connect a USB cable to set up the product on your wireless netwo rk, follow these ste ps to set it up usi ng the prod uct button s: 1. F ollow the in structions on the sc reen t o start the pr oduct ’ s wireless Setup Wizard. 2. Whe[...]
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Page 12
12 Wire less Netwo rk Setup 3. When you see thi s screen, do one of the f ollowing: ■ If your wir eless netwo rk ha s secur ity enable d, use t he pr oduct ’ s butt ons to enter your netw ork passwo rd. If your passwo rd has uppercas e or lowercase letters, be sure to enter th em correctly . Then cl ick Next and go to step 4. ■ P res s the bu[...]
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Page 13
Wirele ss N etwor k Setu p 13 7. When you se e the F i rewall W arning screen, clic k Next . Note: If y ou see a firew all alert messa ge, clic k Unblock or Allo w to let EpsonN et Set up continu e. Do not select Ask Me Later , Keep Bl ocking , or Block . 8. W ait w hile EpsonNet Setup co nfigu res your prod uct for th e network. 9. When you se e t[...]
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Page 14
14 Wire less Netwo rk Setup T o set up additional comp uters to print to the prod uct, see “Setting U p Additional Compu ter s ” below . Entering Your SSID Manually If your network doesn ’ t broadcast its name (SSID) , follo w these steps to ente r it: 1. F rom the Select SSID screen on the product control panel, press u or d to select Other [...]
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Page 15
Wirele ss N etwor k Setu p 15 4. When you see thi s screen, click Install . 5. When you se e this screen, select Wireless connect ion and click Next .[...]
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Page 16
16 Wire less Netwo rk Setup 6. When you se e this screen, select The printer is already on my wireless network , then click Next . 7. W ait while t he soft ware is installe d. 8. Mac O S X 1 0.6 : Skip to step 13 on p age 17. 9. When you se e the F i rewall W arning screen, clic k Next . Note: If y ou see a firew all alert messa ge, clic k Unblock [...]
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Page 17
Wirele ss N etwor k Setu p 17 10. If you see a screen like this one, s elect the produc t you would like to s et up, then click Next . 11. W ait w hile EpsonN e t Setup configures your product for the network. 12. When you se e the Installation Complete screen, print a te st page, then click Finish . 13. F ollow the i nstructi ons on the sc reen t [...]
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Page 18
18 Wired (Ethe rnet) Network Se tup Wired (Et hernet) Ne twork Setup The st eps in this section p ro vide detai led inst ructions fo r settin g up your produ ct on a wired (Ethernet) network. Note: If y ou’ re having trouble se tt ing up y our product, see “Network Prob lems” on page 5 0. ■ If this is the first time that you’ re installin[...]
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Page 19
Wired (Ethernet ) Network Setup 19 4. When you see thi s screen, click Install . 5. When you s ee this sc reen, select Wired networ k connect ion and cli ck Next .[...]
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Page 20
20 Wired (Ethe rnet) Network Se tup 6. When you see thi s screen, select Set up printe r for the firs t time , then cli ck Next . 7. When you see this screen, co nnect the pr oduct to your router , access point, or hub with an E thernet netwo rk cable, then click Next . 8. Mac O S X 1 0.6 : Skip to step 14 on p age 21. 9. W ait while t he soft ware[...]
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Page 21
Wired (Ethernet ) Network Setup 21 10. W hen you see the Fir ew all W arnin g screen, click Next . Note: If y ou see a firew all alert messa ge, clic k Unblock or Allo w to let EpsonN et Set up continu e. Do not select Ask Me Later , Keep Bl ocking , or Block . 11. W ait w hile EpsonN e t Setup configures your product for the network. 12. If y ou s[...]
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Page 22
22 Wired (Ethe rnet) Network Se tup Setting Up Additional Comp uters 1. Make sure your product is turned on. 2. Insert the pro duct software CD . 3. Windo ws 7 and Windows Vista: If yo u see the AutoPlay windo w , click Run Setup.exe . When you see the U s er Account Control s creen, click Yes or Continue . Win dow s X P : When you see the Software[...]
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Page 23
Wired (Ethernet ) Network Setup 23 6. When you se e this screen, select The printer is already on my Ethernet network , then click Next . 7. Mac O S X 1 0.6 : Skip to step 14 on p age 24. 8. W ait while t he soft ware is installe d, then c lick Next to start network insta llation . 9. When you se e the F i rewall W arning screen, clic k Next . Note[...]
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Page 24
24 Wired (Ethe rnet) Network Se tup 10. If you see a screen like this one, s elect the produc t you would like to s et up, then click Next . 11. W ait w hile EpsonN e t Setup configures your product for the network. 12. If y ou see an I nstallation Comple te scr een that includes a Print Test Pag e butto n, click it to pr int a test pa ge. 13. Clic[...]
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Page 25
Loading Paper 25 Loading Paper Y ou can print docume nts and phot os on a va riety o f paper t ypes and si zes. F or detail s, see p age 26 . (F or in stru ction s on l oading envelo pes, se e your onl ine User’s Guide .) 1. Open the pap er suppor t and pull up t he extensions. Th en pull o ut the output tray ex tensions and flip up t he paper st[...]
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Page 26
26 Using Special Papers Y ou can lo ad up to ab out 100 sh eets of pl ain pape r or 20 s heets of photo paper . Load other special papers one sheet at a time. See your online User’s Guide for deta ils. Note: If y ou are j ust mak ing a co py or printing a rough draf t, plain paper is fin e. Ho w ev er , f or the best results, u se one o f Epson ?[...]
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Page 27
Using Special Papers 27 Epson Ultra Premium Ph oto Paper Glos sy Border less 4 × 6 inche s (102 × 152 mm) S042181 S042174 60 100 Border less 5 × 7 inche s (127 × 178 mm) S041945 20 Border less 8 × 10 inch es (203 × 254 mm) S041946 20 Letter (8 .5 × 11 inch es [216 × 279 mm]) S042182 S042175 25 50 Epson Premium Photo Paper Semi-glos s Border[...]
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Page 28
28 Placing Originals for Cop y ing, Scanning, or Faxing Placing Originals for Copying, Scanning, or Faxing Before you cop y , scan, or fax, place your docum ent s or photos on the scann er glass or in the Automatic Document F eeder . Using the Scanner Glass Y ou can place a photo or a document up to letter-size (or A4-size) on the scanner glass. 1.[...]
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Page 29
Using the Automatic Docum ent Feeder 29 2. Slide the edge guide outward. 3. F an the or iginals, then tap them on a flat surface to even the edges. 4. Inse rt the o rigina ls face- up, top edge first. 5. Slide the edge guide against the or iginals, but not too tightly .[...]
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Page 30
30 Copying a Docume nt or Photo Copying a Document or Photo F ollow the in str uctio ns in this secti on to m ake col or or bl ack-a nd-whi te cop ies. Note: T o turn of f the “beep” heard wh en y ou press a but ton, press r Copy , press x Me nu , press u or d to se lect Maintenanc e , then press OK . Sele ct Sound , then select Off and pr ess [...]
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Page 31
Copying a Docu ment or Photo 31 3. P ress the r Copy button. 4. P ress u or d or use the numeric keypad to select the number of copies you want (up to 99). 5. T o change the la yout, press x Menu , then press OK . P ress u or d to select With Bor der to leave a small margin around the image or Bord erless to expand the im age all the way to the edg[...]
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Page 32
32 Printing From Your C omputer Printing From Your Computer This se ction descr ibes the basic st eps for pr inting f rom a Wind ows or Macinto sh ® compu ter . For detailed in stru ction s on pr inting, see the on line User’s Guide . Tip: It’ s a good idea to c hec k for upda tes to y our Epson produc t sof tware; se e page 49 . Printing in W[...]
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Page 33
Printing With a Macint osh 33 5. For more printin g optio ns, click the Advanced tab. 6. Click OK to save y o ur setting s. 7. Click OK or Print to star t printing. This window appears and shows the prog ress of y our pr int jo b. Printi ng With a M acintosh F ollow the ste ps below to print from Mac OS X 10.5 to 10.6. Note: If y ou’ re printing [...]
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Page 34
34 Printing With a Macintosh 4. S elect basic c opy and page settings. F or b orderle ss photos , choose a Pa per Size setting with a S heet Feeder - Borde rless op tion. Note: If the set ting y ou want isn ’t show n (for e xample , Scale ), c hec k for i t in y our applic ation bef ore printing o r c hec k for it at the bot tom of this wind ow .[...]
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Page 35
Selecting the Correct Paper Type 35 7. Click the Advanced button to change additional setti ngs. Note: F or more inf ormation on print se t tings, clic k ? . 8. Click Print . 9. T o mo nitor y our prin t job , clic k the printer icon in the dock. Selecting the Correct Paper Type S elec t the corr ect Type (s ee page 32) or Me dia Type (see p age 34[...]
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Page 36
36 Faxing a Docu ment Faxing a Document Y our W orkF orce 520/525 S eries l ets you send fax e s by enter ing fax numbers, select ing entrie s from a sp eed di al or group dial lis t, or using t he one-t ouch dial buttons. U sing the Automatic Document F e eder , you can fax up to 30 pages at a time. Note: Y ou ca n also send a f ax from your compu[...]
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Page 37
Setting U p Fax Fe atures 37 In A u to Answer mode, if the incoming cal l is a fax and you pick u p the phone or the answering mac hine answers, the W orkF orce 520/525 Ser ies automaticall y begins r eceiving the fax . If the other part y is a calle r , the ph one can be used as normal or a message can be left on the answering machine. Note: Any p[...]
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Page 38
38 Setting Up Fax Featur es Entering Your Phone Number 1. F rom the F ax Header screen , press u or d to selec t Your Phone Number , the n press OK . Y ou see the phone number input sc reen. 2. U s e the numeric keypad to enter your phone number (up to 20 digits). 3. When you ’ re done, press OK to return to the Y o ur Phone N umber screen. 4. P [...]
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Page 39
Sending a Fax From the Contr ol Panel 39 Sending a Fax From the Control Pane l Y ou can send a fax by manually enteri ng a fax n umber , as described belo w . Note: T o dial the number us ing a te lephone, by rediali ng, or by selecti ng from your speed dial list, s ee the n ext s ection. T o send a fax from your c omputer u sing the Epson F AX Uti[...]
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Page 40
40 Receiving Faxes ■ One-touch dial button: Pr ess a button on the right side o f the control panel to select o ne of the f irst five sp eed dial/gro up dial en tries and p ress OK . P ress 1 to enter another ent r y or press 2 to continue . ■ If you ’ ve connected a teleph one to the product, dial the number from the phon e. P ress 1 to conf[...]
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Page 41
Scanning a Docu ment or Photo 41 Scanning a Document o r Photo Y ou can use your W orkF orce 520/52 5 Series to sc an original doc uments and photos and save them on your co mputer . Quick Scanning With the Scan Button Us e t h e u Sc an butto n to quickly s can a ph oto or do cume nt and save it on your computer . Y ou can even scan a photo and ha[...]
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Page 42
42 Scanning With Epson Sc an Software Scanning Wi th Ep son Scan Software Y ou can scan from any TW AIN-compliant application using Epson Scan. Or you can start Epso n Scan directly f rom your computer and save your image to a file. Note: F or Mac OS X 1 0.6, see “Scanni ng With Mac O S X 1 0.6” on page 4 3. F or detailed scann ing instr uction[...]
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Page 43
Scanning With Mac OS X 10.6 43 Note: Y ou ca nnot use Ho me mode to scan with the Autom atic Do cument F eeder . 5. Click Sc an . The image is scanned and you se e its i con in Wi ndows E xplore r or M acintosh Fi n d e r . Scanning With Mac OS X 10.6 Y ou can scan original documents and pho tos and save them as fil es on your comp ute r . 1. Open [...]
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Page 44
44 Maintainin g Your Product Main taining Y our Prod uct F ollow the ins tructio ns in this chapter to check and clean the p rint head nozzles, check ink le vels, and replace i nk cartridges . If you need to align the p rint head, see the online User’s Guid e . Caution: T o keep you r product lo oking li ke ne w , don ’ t place a nythi ng on to[...]
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Page 45
Cleaning the Print Head 45 Cleaning th e Print Head If pr int quality has decl ined and th e nozzle che ck indi cates clog ged nozzle s, you can clean the print head. P rint head cleaning uses ink , so cle an it o nly if n ece ssar y . Note: Y ou ca nnot clean th e print head if an in k cartrid ge is e xpende d, and ma y not be able to clean it whe[...]
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Page 46
46 Purchasing Eps on Ink Cartridges 1. P ress x Me nu . 2. P ress u or d to selec t Maintenance , then press OK . 3. P ress OK to selec t Ink Levels . 4. Th e ink ca rtrid ge st atus i s dis playe d. S ee pa ge 47 to replace a cartridge, if necessary . 5. P ress x Menu to exi t. In Wi ndows, a window may appear on your computer screen if you try to[...]
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Page 47
Replacing Ink Cartridges 47 Y ields vary conside rably bas ed on images printed, print set tings, pap er t ype , frequency of use, and tem perat ure. F or print q uality , a small am ount of i nk remains in the cartridge af ter the “repl ace cartridg e ” indicator comes on. T he produc t ships with ful l cartridges and pa rt of the ink from the[...]
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Page 48
48 Replacing Ink Ca rtridges 4. Squeeze the tab on the cartri dge and lift it up. Dispose of it careful ly . Do not take the used cartridge apart or try to refill it. Warning: If ink ge ts on y our hands, w ash the m thoroughl y with soap and water . If i nk gets i nto your e yes, flush them immedi ately with w ater . K eep ink cartridges o ut of t[...]
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Page 49
Solving Problems 49 Solving Problems If you have a problem with your Epson product, check the mess ages on the LCD scr een to diag nose the caus e. Y ou can also ch eck the b asic tr oubleshoot ing suggestions beginni ng on page 50, or your online User ’s Gu ide . Checking for Software Updat es P erio dica lly , it’ s a goo d ide a to ch eck Ep[...]
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Page 50
50 Problems and Solutions Problem s and Soluti ons Check the s olutions below if you ’ re having trouble using your Epson product. Network Problems The product cannot find or connect to the wireless r outer or access po int ■ T ry c onnecting to th e wireless router or access poi nt with your computer or another de vice to co nfirm that it is w[...]
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Page 51
Problems and Solutio ns 51 Network se tup was unsuc cessful Make sure that the product is turned on and the WiFi light on the product is on. Then remove an d reinsert the CD to reinstall the produc t softw are. The product does not appear in the Add Printer window (Mac OS X) Make sure the printer d river was installed c orrectly and that your compu[...]
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Page 52
52 Problems and Solutions Printing an d Copying Pr oblems ■ Make s ure your paper is loaded pr intabl e side up (usu ally the w hiter , brig hter , or glossy side). Load it short edge fir s t, and against the right side. Do n ’ t load paper above the arrow mark inside the edge g uide. ■ Make sure the type of paper you loaded matches the paper[...]
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Page 53
Problems and Solutio ns 53 2. Th e mes sage o n th e LCD scr een a sks if the paper has bee n removed. Pr es s 1 to clear the mess age. 3. Lift the scanner co ver , remove any jammed paper insi de, and low er the scanner co ver . 4. Clo se the ADF cover and reload the paper . Faxing Pr oblems ■ Mak e sure t he rec ip ie nt’ s f ax ma chine is t[...]
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Page 54
54 Whe re to Ge t He lp Where to Get Help Epson Tec hnical Su pport Internet Support Vi sit E pson ’ s supp ort webs ite at epson . com/supp ort (U.S.) or epson. ca/support (Canada) and select your product for solutions to common probl ems. Y ou can download drive rs and d ocum entati on, ge t F AQs and troublesh ooting advice, or e-mail Epson wi[...]
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Page 55
Notice s 55 Notices Import ant Safety In structio ns Before usin g your Ep s on p ro d uc t , read and fol low these safe ty instructi ons: ■ Be sure to follo w all warni ngs and in structions ma rked on the p roduct. ■ Use onl y the type of power sour ce indicated on the pr oduct lab el. ■ Use only the power cord that comes with the product.[...]
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Page 56
56 Notices ■ Do not open t he scanner section whi le the product is copying, pri nting, scanning, or faxing. ■ Do not tou ch the flat white cabl e inside the produ ct. ■ Do not spill l iqui d on the pr oduc t. ■ Be carefu l not to trap your fingers when closing t he scanner c over or scann er. ■ Adjust only tho se controls tha t are cover[...]
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Page 57
Notice s 57 ■ If you remove an ink cartridge for later use, protect the ink supply area fr om dirt and dust and store it in the same environment as the pr oduct. Note that there is a valve in the ink supply port, making covers or plugs unnecessary , but care is needed to prevent the ink from staining it ems that the cartri dge touches. Do no t to[...]
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Page 58
58 Notices FCC Compliance Statement For Un ited St ates Use rs This equipment compl ies with Part 68 of t he FCC rules and the requirement s adopted by the ACTA. On the back side i s a label that contai ns, among o ther informat ion, the FCC registrat ion number and the ringer equivalence number (REN) for this equipment. You must , upon re quest , [...]
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Page 59
Notice s 59 A plug and jack used to connect this equi pment to the premises wiri ng and telephone network must co mply w ith the applica ble FCC Pa rt 68 r u les a nd requ irements adopted by the ACTA. A c ompliant telep hone cord and modula r plug is provided with this product. It is designed to be connected t o a compatible modular jack tha t is [...]
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Page 60
60 Notices WARNING The connec tion of a no n-shielded equipment in terface cable to this equi pment wil l inva lidate th e FCC Certif icati on of this devi ce and may cau se inte rferen ce lev els wh ich exceed the limits est ablished by the F CC for this equipment . It is the responsi bility of t he user to obtai n and use a shielded equipment int[...]
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Page 61
Notice s 61 use an ad dress in Canada o r the U.S. (exclud ing Puerto Ri co and U.S. Possess ions). Shipmen ts to other l ocations will be made frei ght collect . You are res ponsible f or securely packagin g the de fective u nit and re turnin g it to Ep son wi thin fiv e (5) work ing da ys of receipt of the replacement. Epson requires a de bit o r[...]
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Page 62
62 Notices WARRANTY OR ANY OTHER LEGAL THEORY. IN NO EVENT SHALL EPSON OR ITS AFFILIATES BE LIAB LE FOR DAMAGES OF ANY KIND IN EXCES S OF THE ORIGINAL RETAIL PURCHASE PRICE OF THE PRODUCT. In Canada, warranties incl ude both warrant ies and conditions. Some jurisdicti ons do not allow limitations on how long an implied warran ty lasts, and some jur[...]
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Page 63
Notice s 63 Copyright N otice All rights reserved. No part o f this publication ma y be reproduced, stored in a retrieval syste m, or transmitted in any form or by any means, el ectronic, mechanical, photocopying, recording, or otherwise, without the prior written permission o f Seiko Epson Corporation. The information contained herein is designed [...]
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Page 64
CPD-2790 4 Printed in XXXXXX[...]