Epson Workforce AL-M300DTN manual

User’s Guide NPD4821-00 EN[...]

Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitte d in any form or by any means, mechanical, photocopying, record ing, or otherwise, without the prior writte n permission of Seiko Epson Corporation. No patent liability is assumed with re spect to the use of the in formation contained[...]

Clarendon, Helvetica, New Century School book, Optima, Palatino, Stempel Garamo nd, Times and Univers are registered trademarks of Heidelberger Druckmaschinen AG, which may be registere d in certain ju risdictions, exclusively licensed through Linotype Library GmbH , a wholly owned subsid iary of Heidelberge r Druckmaschinen AG. Wingdings is a regi[...]

Operating System Versions In this manual, the following abbreviations are used. Windows refers to Windows 8, 8 x64, 7, 7 x64, Vista, Vist a x64, XP, XP x64, Server 2012 x64, Server 2008, Server 2008 x 64, Server 2008 R2, Server 2003, and Ser ver 2003 x64. ❏ Windows 8 refers to Windows 8, Wi ndows 8 Pro, Windows 8 Enterprise. ❏ Windows 8 x64 ref[...]

Contents Safety Instructions Warning, Caution, Important and N o t e ........................... ................ ......... 1 3 Important Safety Instructions ......................... ........................... ........ 1 3 S e t t i n g u p t h e p r i n t e r ...... ................. ................ ............... ......... 1 3 Finding the pla[...]

L a b e l s ...................................... ...................................... 3 6 E n v e l o p e s ........................................................... .............. 3 7 T h i c k p a p e r .............. .................. ..................... .................. 3 9 C u s t o m p a p e r s i z e ........ .................. ..[...]

R e s e t M e n u ................... .................. .......................... ........ 7 3 Quick Print JobMenu. ......................................... ..................... 7 4 C o n f i d e n t i a l J o b M e n u ......................................................... ...... 7 4 C l o c k M e n u .................... ..................[...]

Chapter 5 Replacing Consumable Pr oducts/Maintenance Parts P r e c a u t i o n s D u r i n g R e p l a c e m e n t ........................................................ 1 2 4 R e p l a c e m e n t M e s s a g e s ........ ................. ............... .............. ........... 1 2 4 A L - M 3 0 0 S e r i e s ........... ....................[...]

Half-tone images print un e v e n l y ..................... ................................ 1 5 7 T o n e r s m u d g e s .......................... ......................... ................ 1 5 8 Areas are missing in the p r i n t e d i m a g e ................. ............. .................. 1 5 8 C o m p l e t e l y b l a n k p a g e s a r e[...]

Using the printer driver . . ................. ................. ............... ......... 1 6 9 U s i n g E P S O N S t a t u s M o n i t o r ...... ...................... ............... ............ 1 7 1 U n i n s t a l l i n g t h e p r i n t e r s o f t w a r e ...... ............. ............................ ..... 1 7 8 S h a r i n g t h e [...]

Appendix B Technical Specifications (AL-M400 Series) P a p e r ................ ............... .............. ............................ ....... 2 0 5 A v a i l a b l e p a p e r t y p e s .......... .................... ................... ............. 2 0 5 P a p e r t h a t s h o u l d n o t b e u s e d ....... ..............................[...]

Index AL-M300/AL-M400 Series User's Guide Contents 12[...]

Safety Instructions Warning, Caution, Important and Note ! Warning must be followed careful ly to avoid serious bodily injury. ! Caution must be observed to avoid bodily injury. c Important must be observed to avoi d damage to your equipment. Note contains important information and useful tips on the operation of your printer. Important Safety Inst[...]

❏ If you are unable to insert th e AC plug into the electrical outlet, contact an electrician. ❏ Be sure the AC power cord meets the relevant loca l safety standards. Use only the power cord that comes with this product. Use of th e another cord may result in fire or electric shock. This product’s power cord is for use with this product only.[...]

❏ If you use an extension cord, ma ke sure that the total of the ampere ratings on the products plugged into the extension cord does not exceed the extension cord ampere rating. ❏ When connecting this pr oduct to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orient[...]

AL-M300 Series A 250-Sheet Paper Cassette Unit adds 6. 5 cm to the bottom of the printer. AL-M400 Series A 550-Sheet Paper Cassette Unit adds 10. 0 cm to the bottom of the printer. In addition to space consideratio ns, always heed the following pr ecautions when fi nding a place to locate the printer: ❏ Place the printer near an electrical outlet[...]

Using the printer ❏ Be careful not to touch the fuser, which is marked with a caution label, or the surrounding areas. If the printer has been in use, the fuser and the surrounding a r e a s m a y b e v e r y h o t . I f y o u m u s t t o u c h one of these areas, wait 40 minutes to allow the heat to subside before doing so. * caution label ❏ D[...]

❏ Do not turn off the printer: -After turning on the printer, wait until Ready appears on the LCD panel. -While the Ready light is flashin g. -While the Data light is on or flashing. -While printing. ❏ Avoid touching the components in side the printer unless instruct ed to do so in this guide. ❏ Follow all warnings and instru ctions marked on[...]

❏ To get the best print quality, do not store the toner cartridge or photoconductor unit in an area subject to direct sunlight, dust, salty air, or corrosive gases (s uch as ammonia). Avoid locations subject to extreme or rapid changes in temperature or humidity. ❏ When removing the photoconductor un it, do not expose it to sunlig ht at all and[...]

Internal laser radiation There is a Class III b Laser Diode Asse mbly that has an invisible laser beam inside the printer head unit. The printer head unit is NOT A SERVICE ITEM, therefore, the pr inter head unit should not be opened under any circumstances. An additional laser warning label is affixed to the inside of the printer. Ozone safety Ozon[...]

Chapter 1 Getting to Know Your Printer Printer Parts Front view AL-M300 Series AL-M400 Series a. c ontrol panel b. face-down tray c. paper support d. standard lower paper cassette AL-M300/AL-M400 Series User's Guide Getting to Know Your Printer 21[...]

Rear view AL-M300 Series AL-M300D AL-M300DN AL-M400 Series a. security slot b. USB interface connector c. (For AL-M300D only) parallel interface connector d. (For AL-M300DN/AL-M400 Series) Ethernet interface connector * e. power swit ch f. left side cover g. AC inlet h. cover B AL-M300/AL-M400 Series User's Guide Getting to Know Your Printer 2[...]

i. lever B * When the printer is in the deep sleep mode, the two Ethernet interface connector’s LEDs work as follows: - if the printer is connecte d with 1000B ASE, the upper LED only lights green. - if the printer is connecte d with 10BASE/100BASE, neither LED lights. Inside the printer AL-M300 Series AL-M400 Series a. MP tray b. cover A c. phot[...]

Control panel a. Data light (Green) On when print data is stored in the pr int buffer (the section of printer memory reserved for receiving da ta) but n ot yet printed . Flashes when the printe r is processing data. Off when no data rema ins in the print buffer. b. LCD panel Displays printer status messages and control panel menu settings. c. Wakeu[...]

e. f. g. h. i. Right button Down button Left button OK button Up button Use these buttons to access the control panel menus, where you can make printer settings and check the status of consumable products. For instructions on how to use these buttons, see “Using the Control Panel Menus” on page 60. When the error light is flashing, pressing the[...]

Consumable Products The life of the following c onsumable products is mo nitored by the printer. The prin ter lets you know when replacements are needed. Product name Product code AL-M300 Series AL-M400 Series Standard Capacity Toner Cartridge (Black) 0690 0698 High Capacity Toner Cartridge (Black) 0689 0697 Return High Capacity Tone r Cartridge (B[...]

Provides you with information on assembling th e printer and in stalling the printer software. User’s Guide (this manual) Provides you with detailed inform ation on the printer’s functions, optional products, maintenance, troubleshooting, and technical specifications . Network Guide Provides network administrators with information on both the p[...]

Chapter 2 Printing Tasks Loading Paper into Your Printer This section describes how to load paper. If you use special media such as transparencies or envelopes, see also “Selecting and Us ing Print Media” on page 36. For spec ifications or details abou t the paper types and sizes, see “Paper” on pa ge 197 (for AL-M300 Series users) , or “[...]

1. Open the MP tray. 2. Slide the paper guides to acco mmodate the paper you are loading. 3. Load a stack of the desired paper with the printa ble surface facing up. Th en slide the paper guides to get a snug fit. AL-M300/AL-M400 Series User's Guide Printing Tasks 29[...]

Note: ❏ Make sure that you do not load paper beyond the limit mark. ❏ After loading paper, set the MP Type setting on the control panel to match the type of paper loaded. For details, s ee “Tray Menu” on page 65. When loading A5 or smaller paper on the MP tray 1. Pull out the MP tray. AL-M300/AL-M400 Series User's Guide Printing Tasks [...]

2. Pull up the paper guide in the center of the MP tray. 3. Load a stack of the desired paper on the MP tray with the printable surface facing up. T hen slide the paper guides to get a snug fit. AL-M300/AL-M400 Series User's Guide Printing Tasks 31[...]

4. Insert the MP tray into the prin ter. Note: After loading paper, set the MP Type setting on the control panel to match the type of paper loaded. For details, see “Tray Menu” on page 65. Lower paper cassette This cassette gives you a second paper source in addition to the MP tray. Note: Perform the same procedure to load pa per into the optio[...]

2. Pinch the knobs and slide the paper guides to acco mmodate the paper you are loading. Note: When loading paper that is 13" or 14" portrait, extend the paper casset te. If you do not need to extend the paper cassette, go to step 5. AL-M300/AL-M400 Series User's Guide Printing Tasks 33[...]

3. Pinch the knobs and pull out the paper tray to extend the paper cassette and align the arrow marks according to the paper size. 4. Pinch the knobs and slide the paper guide to acco mmodate the paper you are loading. AL-M300/AL-M400 Series User's Guide Printing Tasks 34[...]

5. Load a stack of the desired pape r on the center of the paper ca ssette with the printable surface facing up. Note: Make sure that you do not load paper beyond the limit mark. 6. Reinsert the paper cassette into the printer. Note: After loading paper , set the Cassette1 Size and Cassette1 Type settings to match the loaded paper size and paper ty[...]

Output Tray The output tray is located on the top of the printer. Since printouts are output face-down, this tray is also referred to as the face-down tray. Up to 150 (for AL-M300 Series) or 250 (for AL-M400 Series) sheets can be stacked when using the plain paper. Extend the paper support to accommodate the size of the paper loaded in the MP tray [...]

Available paper source ❏ MP tray ❏ Lower paper cassette Printer driver settings MP tray Printer driver settings Paper Size A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4 Paper Source MP Tray Paper Type Labels Lower paper cassette Printer driver settings Paper Size A4, LT Paper Source Cassette 1, Cassette 2 *1 , Cassette 3 *1 *2 , Cassette 4 *1[...]

c Important: Do not use window envelopes. The plasti c on most window envelopes will melt. Available paper source ❏ MP tray * MON, DL, C6 Printer driver settings MP tray Printer driver settings Paper Size MON , DL, C6 Paper Source MP Tray Paper Type Envelope Note: ❏ Depending on the quality of enve lopes, the prin ting environment, or the print[...]

❏ If you do not load envelopes in the MP tray right after they hav e been removed from the packaging , they may bulge. To avoid jams, fl atten them as shown below before loading them in the MP tray. ❏ If envelopes do not feed well, reducing the numb er of envelopes that ar e loaded may solve the problem. Thick paper Available paper source ❏ M[...]

Lower paper cassettes Printer driver settings Paper Size A4, A5, A6 *1 , B5, LT, HLT, LGL, GLT, GLG, EXE, F4 Paper Source Cassette 1, Cassette 2 *2 , Cassette 3 *2 *3 , Cassette 4 *2 *3 Paper Type Thick (for 106 to 163 g/m² paper), Extra Thick (for 164 to 216 g/m² pape r) *1 Available only f or Cassette 1. *2 Available only when the optional pape[...]

Lower paper cassettes Printer driver settings Paper Size User Defined Size *1 Paper Source Cassette 1, Cassette 2 *2 , Cassette 3 *2 *3 , Cassette 4 *2 *3 Paper Type Plain, Semi-Thick, Preprinted , Letter head, Recycled, Color, Labels, Thick, Extra Thick, Special *1 76.2 × 127 mm at minimum and 215.9 × 355.6 mm at maximum for Cassette 1 139.7 × [...]

From the computer For Windows users Double-click your printer’s icon on the taskba r. S el ec t t he jo b i n the list, then click Cancel from the Document menu. Setting the Print Quality You can change the print quality of printo uts through settings in the printer driver. In the Automatic setting, you can select a print mode according to your p[...]

2. Click Automatic , then choose desire d printing quality. 3. Click OK . Using the Advanced setting For Windows users 1. Click the Basic Settings tab. AL-M300/AL-M400 Series User's Guide Printing Tasks 43[...]

2. Select Advanced . Then select the most appropriate setting from the list according to the type of document or image you want to print. When you choose a predefined setti ng, other settings such as Prin t Quality and Graphics are set automatically. Changes are shown in the current settings list on th e Setting Informat ion dialog box that appears[...]

Note: ❏ You cannot use a predefined settin g name for your custom setti ngs. ❏ The saved custom settings can only be used with the printer driver you saved them to. Even if multiple printer names are set for a printer driver, the settings ca n be available only for the printer name in which you saved the settings. ❏ You cannot delete predefin[...]

3. Select the Toner Save check box, then click OK . Improving the clarity of color documents Printing text clearly in black W h e n y o u p r i n t a c o l o r d o c u m e n t , t h e q u a l i t y o f t e x t c a n b e m a d e m o r e l e g i b l e b y p r i n t i n g i t i n b l a c k . 1. Click the Basic Settings tab. 2. Select Print Text in Bla[...]

❏ Text, that is 96 pt or larger, cannot be enhanced. ❏ Images, such as photos, in pr int data may have low qual ity. ❏ Printing speed may slow down. ❏ The amount of toner consumed may in crease with some color documents. 1. Click the Basic Settings tab. 2. Select For Color Text, Graphs, and Images from the Visibility drop-down list. Note: Y[...]

2. Select Advanced , then click More Settings to open the More Settings dialog box. 3. Select the Dot Correction check box, then click OK . The default setting for th e Dot Correction is on. Setting the Advanced Layout Duplex printing This function allows you to print on both sides of the paper automatically by installing the optional Duplex Unit. [...]

4. Make appropriate settings . For details about each setting, see online help. 5. Click OK . Modifying the print layout This function allows you to print multiple pages on single sheets of paper. For Windows users 1. Click the Advanced Layout tab. 2. Select the Print Layout check box and the number of pages you want to prin t on one sheet of paper[...]

Resizing printouts This function allows you to en large or reduce your document. For Windows users 1. Click the Advanced Layout tab. 2. Select the Zoom Opti ons check box. 3. If you want to resize pages automatically to fit the output paper, select the desired paper size from the Output Paper drop-down list. If you want to resize pages by a sp ecif[...]

Printing watermarks This function allows you to pr int a text-based or image-base d watermark on your document. For Windows users 1. Click the Advanced Layout tab. 2. Select a watermark that you want to use from the Watermark drop-down list. 3. If you want to make detailed settings, click Edit/Delete , and make appropriate settings. For details abo[...]

4. If you select Text , type the watermark text in the Text box. If you select BMP , select the BMP file you want to use, then click Open . 5. Click OK . Note: ❏ You can register up to 10 or iginal watermar ks. ❏ To edit the saved watermark, click Edit/Delete on the Advanced Layout tab, select the watermark you want to edit in the Name box, and[...]

2. Select the Header/Footer check box, then click Header/Footer Settings . 3. Select the items from the drop-down list. Note: ❏ If you select Collate Number , the number of copies is printed. ❏ When using the reserve job function, you cannot select Collate Number. 4. Click OK . Printing with an overlay This function allows you to pr int a stand[...]

2. Select the Form Overlay check box. 3. Select Create Overlay Data , then click More Settings . The Create Form dialog box appears. 4. Type the form name in the Form Name bo x and its description in the Description box. 5. Select Foreground Document or Background Document to specify whether the overlay will be printed as foreground or background o[...]

Printing an overlaid document You can select the registered form data from the Pa per Source drop-down list on the Basic Settings tab. For registering form data in the Paper Source, see step 6 in “Cre ating an overlay” on page 53. If overlay form data is not regist ered in the Paper Source or if yo u want to make detailed settings, follow the s[...]

Printing the copy-protected document This function allows you to prin t a document as a copy-protected do cument. When you try to copy a copy-protected document, “C OPY” is pr inted several times on the do cument. Note: ❏ Epson will not guarantee to secure from inform ation leakage and any other damage by using this function, nor hidden lette[...]

3. If you want to make detailed settings, click Edit/Delete , and make appropriate settings. For details about each setting, see online help. 4. Click OK . Printing Multiple Print Jobs at Once This function allows you to print several docu ments created by different appli cations at once arranging settings, such as the printing order, dupl ex, and [...]

Printer’s Storage Description Compact Flash * The optional CompactFlash memory must be installed on your printer in order to use the Reserve Job function. Ma ke sure that the CompactFlash memory is correctly recognized by the printer driver before you start using the Reserve Job function. The CompactFlash memory must be at least 4 GB. R A M D i s[...]

3. Enter a user name and job name in the corresponding te xt boxes. If you selected Confidential Job , enter a four-digit number in the pa ssword text box to set the password. Note: I f y o u w a n t t o c r e a t e a t h u m b n a i l o f the first page of a job, select the Create a thumbnail check box. Thumbnails can be accessed by entering http:[...]

Chapter 3 Using the Control Panel Using the Control Panel Menus When to make control panel settings In general, printer driver settings override settings ma de using the control panel. You should make the following se ttings by using the control pane l because these settings cannot be made in the printer driver. ❏ Settings to select emulation mod[...]

5. Press the r Right button to carry out the op eration indicated by an item, s uch as printing a configuration status sheet or resetting the printer, or to view the settings available for an item, such as paper sizes or emulation modes. Use the u Up and d Down buttons to scroll through avai lable settings, then press the r Right button to select a[...]

Note: To restore the bookmark menus to the default values, select SelecType Init from the control panel’s Reset Menu . Control Panel Menus Note: Some menus and items appear only when a corresponding optional device is installed or an appropriate setting has been done. Information Menu Press the d Down or u Up button to select an item. Press the r[...]

Item Values Photocon E******F to E F Fuser Unit Life *6 E******F to E F Maintenance Unit Life *2 E******F to E F Total Pages 0 to 99999 999 *1 Available only when the jobs are stored by using the Quick Print Job feature. *2 Available only for AL-M400 Series. *3 Available only when the Network I/F setting in Network Me nu is set to On . *4 Available[...]

Prints a sheet showing the workin g status of the USB interface. PS3 Status Sheet Prints a sheet showing information about the PS3 mode such as the PS3 version. PS3 Font List , PCL Fon t Sample , ESCP2 Font Sample , FX Font Sample , I239X Font Sample Prints a sample of the fonts availabl e for your selected printer emulation. Toner The number of as[...]

❏ Memory ❏ MAC Address Tray Menu Item Settings (default in bold) MP Tray Size A4 , A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4, MON, DL, C6, CTM MP Type Plain , SemiThk, Preprinted, Lett erhead , Recycled, Color, Labels, Thick, ExtraThk, Enve lope, Special Cassette1 Size A4 , A5, A6, B5, LT , HLT, LGL, GLT, GLG, EXE, F4, CTM Cassette2 Size *1 /[...]

Lets you select the paper type loaded in the standard and opti onal paper cassettes. MP Tray AutoSel / Cassette1 AutoSel / Cassette2 AutoSel / Cassette3 AutoSel (For AL-M400 Series only) / Cassette4 AutoSel (For AL-M400 Series only) Specifies whether the tray can be selected for printing when Paper Source is selected for Auto Selection in the print[...]

Item Settings (default in bo ld) Resolution 300, 600 , 1200 RITech On , Off Toner Save Off , On Density 1 to 3 to 5 Dot Correction Off, On Top Offset -99.0 ... 0.0 ... 99.0mm in 0.5 increments LeftOffset -99.0 ... 0.0 ... 99.0mm in 0.5 increments T Offset B -99.0 ... 0.0 ... 99.0mm in 0.5 increments L Offset B -99.0 ... 0.0 ... 99.0mm in 0.5 increm[...]

Specifies whether paper feeds into the printer from the MP tray, the standard paper ca ssette, or the optional paper cassette unit. If you select Auto , paper feeds from the paper source contai ning paper that matches your Paper Size setting. Orientation Specifies whether the page is printed in portrait or landscape orien tation. Resolution Specifi[...]

c Important: Make sure that the prin ted image does not extend beyond th e edge of the paper. Otherwise, you may damage the printer. T Offset B Adjusts the vertical printing position o n t h e b a c k o f t h e p a p e r w h e n p r i n t i n g o n b o t h s i d e s . U s e t h i s i f the printout on the back is not where you expected. L Offset B [...]

Item Settings (default in bold) Extended Mode Off , On LCD Con trast 0 to 7 to 15 LCD Backlight *4 Auto , Off RAM Disk *5 Off , Normal, Maximum Convert to Simplex Odd Page , 1 Page, Off Confirm Media Type No , Yes Job Info. Display Pattern 1, Display Pattern 2, Of f *1 Available only when you use A4, A 5, B5, LT, HL T, LGL, GLT, GLG, EXE, or F4 siz[...]

Designates the number of copies to be printed, from 1 through 999. Duplex Turns duplex printing on or off. This allow s you to prin t on both sides of a page. Binding Specifies the binding dire ction of the printout. Start Page Specifies whether duplex pr inting starts from the fr ont or back of the page. Skip Blank Page Enables you to skip blank p[...]

Allocates additional printer memory for printing data, as opposed to receiving it. You may need to turn this setting on if you are printing a very complex page. If a Print Overrun error message appears on the LCD panel during printing, turn this setting on and reprint your data. This reduces the amount of memory reserved for processing data so your[...]

Optional RAM capacity Total RA M capacity RAM Disk capacity Normal Maximum 128 MB 256 MB 64 MB 128 MB 256 MB 384 MB 128 MB 256 MB 512 MB 640 MB 256 MB 512 MB 1024 MB 1152 MB 512 MB 102 4 MB Convert to Simplex In the duplex printing mode, specifie s whether to print the last page of a job in one side printing mode. Setting Odd Page or 1 Page can pre[...]

Clear All Warnings Clears all warning messages th at appear on the LCD panel. Reset All Stops printing and clears the printer memory. The pr int jobs received from all interfaces are erased. Note: Performing Reset All clears print jobs received from all inte rfaces. Be careful not to interrupt someone else’s job. SelecType Init Restores the contr[...]

Clock Menu Item Settings (default in bold) Local Time Diff. -13:59 … 0:00 … +1 3:59 Time Setting 2000/ 01/01 00:00 to 2099/ 12/31 23:59 Date Format DD/MM/YY , MM/DD/Y Y, YY/MM/ DD Local Time Diff. Specifies the current date and ti me by entering the time differe nce from Greenwi ch Mean time. Time Setting Specifies the current date and ti me by[...]

Speed Specifies the pulse width of the ACKNLG signa l when receiving da ta in the Compatibility mode or Nibble mode. When Fast is selected, th e pulse wi dth is about 1 μs. When Normal is selected, the pulse width is about 10 μs. Bi-D Allows you to specify the bidirectiona l communication mode. When you select Off , bidirectional communication is[...]

USB Speed Allows you to select the operation mode of USB interface. Selecting HS is recommended. Select FS if HS does not work on your computer system. Buffer Size Determines the amount of memo ry to be used for receiving data and printing data. If Maximum is selected, more memory is allo cated for receiving data. If Minimum is selected, more memor[...]

Item Settings (default in bold) Form 5 … 64 … 128Lines CR Function CR , CR+LF LF Function LF , CR+LF Tray Assign 4K , 5S, 4 *1 Available only when downloaded fonts are ava ilable. *2 Depending on the font that has been sel ected. FontSource Sets the default font source. Font Number Sets the default font number for the default font source. The a[...]

CR Function , LF Function These functions are included for users of particular operating sy stems, such as UNIX. Tray Assign Changes the assignment for the pa per source select command. When 4 is selected, the commands are set as compatible with th e HP LaserJet 4. When 4K is selected, the command s are set as compatible with the HP LaserJet 4000, [...]

To use the Binary data, make sure your application supports Bi nary data and that SEND CTRL-D Before Each Job and SEND CTRL-D After Each Job are set to No . When this setting is set to On , you cannot use TBCP (Tagged bina ry communication protocol) in the printer driver settings. Text Detection When you select On , the text file is converted to a [...]

Font Selects the font. Pitch Selects the pitch (the horizontal sp acing) of the font in fixed pitch, measured in cpi (characters per inch). You can also choos e proportional spacing. Condensed Turns condensed prin ting on or off. T.Margin Sets the distance from the top of the page to the baseline of the fi rst printable line. The distance is measur[...]

Auto LF If you select Off , the printer does not se nd an automatic line-feed (LF) command with each carriage-return (CR). If On is selected, a line-feed command is se nt with each carriage-return. Select On if your text lines overlap. Bit Image The printer is able to emulate th e graphics densities set with the printer commands. If you select Dark[...]

Item Settings (default in bold) ZeroChar 0 , (or the zero character with a slash) Font Selects the font. Pitch Selects the pitch (the horizontal sp acing) of the font in fixed pitch, measured in cpi (characters per inch). You can also choos e proportional spacing. Condensed Turns condensed prin ting on or off. T.Margin Sets the distance from the to[...]

Specifies whether the printer perf orms a carriage-return/line-feed (CR-LF) operation whenever the printing position goes beyond the right margin. If you select Off , the printer does not print any characters beyond the right marg in and does not perform any line wrapping until it receives a carriage-return character. This function is handled autom[...]

Item Settings (default in bold) Auto LF Off , On Alt. Graphics Off , On Bit Image Dark , Light ZeroChar 0 , (or the zero character with a slash) Characte rSet 1, 2 Font Selects the font. Pitch Selects the pitch (the horizontal sp acing) of the font in fixed pitch, measured in cpi (characters per inch). You can also choos e proportional spacing. Cod[...]

Auto LF If you select Off , the printer does not se nd an automatic line-feed (LF) command with each carriage-return (CR). If On is selected, a line-feed command is se nt with each carriage-return. Select On if your text lines overlap. Alt. Graphics Turns the Alternate Graphi cs option on or off. Bit Image The printer is able to emulate th e graphi[...]

To enter the password, press the d Down or u Up button to select the character and press the r Right button to determine the character. After all characters are de termined, press the OK button. Note: If you forget your password, contact your dealer. Note that when the pa ssword is initialized, the settings and data stored on the pr inter are delet[...]

Note: The printer does not enter the deep sleep mode in the follow ing cases: - PS3 is selected in Network of Emulation Menu . - MS Network is set to On in Network Menu . To recover from the deep sleep mode, press the Wakeup/Sleep button. The printer recovers automatically when it receives a print job. Power Off Timer (Power Off mode) (For EU model[...]

Format PS3 CompactFlash (For AL-M400 Series only) Formats the CompactFlash area where PostScript in formation is stored if a CompactFlash memory is installed. Delete All CompactFlash Data (For AL-M400 Series only) Deletes all data in the CompactFlash memory if a CompactFlash memory is installed. Extend Print Area Makes the maximum print area larger[...]

Feed Offset -3.5 ... 0.0 . .. 3.5 mm in 0.5 mm inc rements Scan Offset Feed Offset2 Scan Offset2 FeedOffsetMP ScanOffsetMP FeedOffsetC1 ScanOffsetC1 FeedOffsetC2 ScanOffsetC2 FeedOffsetC3 * ScanOffsetC3 * FeedOffsetC4 * ScanOffsetC4 * TR Plain1 1 ... 6 ... 16 TR Plain2 TR SemiThk TR Labels TR Thick TR ExtraThck TR Thick3 TR Envelope AL-M300/AL-M400[...]

Temp Plain1 -9 ... 0 ... 9 Temp Plain2 Temp SemiThk Temp Labels1 Temp Thick Temp ExtraThck Temp Thick3 Temp Envelope Highland 0 , 2, 4, 6 BTR Cleaning - Dev Refresh - Toner Refresh - Noise Level 0 ... 3 ... 7 Mono DiagnosisSht - * Aavailable only for AL-M400 Series. Plain , Preprinted , Letterhead , Recy cled , Color , Special Adjusts the print qua[...]

Feed Offset2 Adjusts the vertical position in which to star prin ting. The position moves lower on the sheet as the value increases. This setting is us ed when printing the printing on the backsi de of paper for duplex printing. Scan Offset2 Adjusts the horizontal position in which to start printing. The positi on moves to the right of the sheet as[...]

Adjust this setting if black dots appear on the printed page when us ing the printer in locations at high altitudes. See the table below and select a suitable value according to the loca tion the printer is being used. Value Altitude 00 m 2 1000 m 4 2000 m 6 3000 m BTR Cleaning Cleans the transfer roller. This may eliminate stains that appear on th[...]

Bookmark Menu The bookmark menu appears by pressing the OK button while the LCD panel displays Ready . In the bookmark menu, the bookma rked setting items are listed an d you can select one of th em. The following menus are book marked by default. ❏ Reset Menu ❏ MP Tray Size ❏ System Information To register the menus in bookmark , see “How [...]

The printer is canceling the specified print job and the current print job. This message appears when Cancel Job is selected after you specify the file to be canceled on the control panel. Can’t Print The print data is deleted because it is incorrect. Make sure the appropriate paper si ze and printer driver are used. Can’t Print Duplex The prin[...]

The paper loaded in the printer does not match the paper type setting in the printer driver. Pa per that matches only the paper size setti ng will be used for printing. To clear this warning message, select Clear Warning from the control panel’s Reset Menu . See “How to access the control p anel me nus” on page 60 for instructions. Clear Pape[...]

Cooling Down The printer is cooling down. This is not an error message, an d will clear itself. Correct time using Time Setting The current time setting is reset because you did not connect the power cord fo r a long time. To clear this warning message, select Time Setting from Clock Menu and specify the curre nt date and time. Duplex Memory Overfl[...]

The installed CompactFlash memory needs to be formatted to use it with the printer. Select Yes to format the memory, or select No to cancel formatti ng . If you selec t No , CompactFlash Error is displayed and you cannot use the me mory for the printer. In that ca se, turn off the printer and remove the CompactFlash memory. Formatting CF (For AL-M4[...]

The maintenance unit is not installe d in the printer. Install the main tenance unit. For details, see the documentation supplied wi th the maintenance unit. ! Caution: If the printer has been in use, the fuser and the surrounding area s may be very hot. If you must touch one of these areas, turn off the printer and wait 4 0 minutes to allow the he[...]

The printer has insufficient memory to execute the current task. Press the OK button on the control panel to resume printing , or cancel the print job. To cancel the print job, see “Canceling Printing” on page 109. Need Memory The printer has insuff icient memory to complete the current print job. To clear this warning message, select Clear War[...]

The paper loaded in the specified paper source ( tttt ) does not match the required paper size ( sssss ). Replace the loaded paper with the correct size paper and press the OK button to resume printing, or cancel the print job. To ca ncel the print job, see “Can celing Printing” on page 109. If you press the OK button without replacing the pape[...]

There is a problem with the photo conductor unit. Remove the photoco nd uctor unit and re insert it. If that fails to clear the error, replace the photoco nductor unit with a new one. For details about replacement, see the inst ructions that come with the photoconductor unit. Please Wait Printing cannot start because the previous job is being proce[...]

The output tray reached the maximum capacity. Removi ng the printouts will prin t the rest of the print job. Replace Feed Roller C1 , Replace Feed Roller C2 , Replace Feed Roller C3 (For AL-M400 Series only) , Replace Feed Roller C4 (For AL-M400 Series only) The feed roller C1, C2, C3, or C4 ha s reached the end of its servic e life and needs to b [...]

The printer cannot store the data of your print job using th e Reserve Job function. The maximum number of print jobs stored on the printer’s memory has been reac hed, or the memory has no more memory available to store a new job. To store a new print job, delete a previo usly stored job. Also, if you have any Confidential Jobs stored, printing t[...]

The photoconductor unit may not be installed correctly. Remove the photoconductor unit, shake it, and then reinsert it. If the error status still remains, turn the printe r off and then on ag ain. If this error persists, consult your dealer. Shake and reinstall Toner Cartridge The toner inside of the toner cartridge may be unev en. Remove the toner[...]

This message indicates that a ROM mo dule in the slot is being written. Please wait until this message disappears. Wrong Password No print jobs have been save d with the password you entered. Wrong Photoconductor An inappropriate photoconductor un it is installed. Install only the photoconductor unit listed in “Consumable Produc ts” on page 204[...]

3. Use the d Down or u Up button to scroll to the approp riate user name, then press the r Right button. 4. Use the d Down or u Up button to scroll to the approp riate job name, then press the r Right button. 5. Press the r Right button, then use the d Down and u Up buttons to select the number of copies. To delete the print job without printing an[...]

To delete the print job, press the d Down or u Up button to display Delete on the LCD panel. 7. Press the r Right button to start printing or to delete the data. Printing a Configuration Status Sheet 1. Turn on the printer. The LCD panel shows Ready . 2. Press the r Right button three times. The printer pr ints a con figuration statu s sheet. 3. Co[...]

Canceling Printing You can cancel printing from your co mputer by using the printer driver. To cancel a print job before it is sent from your computer, see “C ancelling a Prin t Job” on page 41. Using the Pause/Release button The W Pause/Release button on your printer is the quickest and easiest way to cancel printing. Pressing this button canc[...]

3. Press the d Down or u Up button to select Interrupt Printing , then press the OK button. Note: The operation is canceled and the printing restarts one minute after the printe r is not operated. AL-M300/AL-M400 Series User's Guide Using the Control Panel 110[...]

Chapter 4 Installing Options Optional Paper Cassette Unit For details about the paper types an d sizes that you can use with the optional paper cassette unit, see “Lower paper cassette” on page 32. For specifications, see “Opt ional paper cassette unit” on page 203. The available optional paper cassette units are as follows: ❏ AL-M300 Ser[...]

Installing the optional paper cassette unit 1. Turn the printer off and unplug the power co rd and interface cable. c Important: Make sure t o unplug the power cord from the printer to preven t getting an electrical shock. 2. Carefully take the optional paper cassette unit ou t from its carton and place it where you intend to set up the printer. 3.[...]

4. Pull out the MP tray. 5. Pull out the standard lower paper cassette. Note for AL-M300 Series users: Remove the protective materials from the optional pa per cassette be fore proceeding to step 6. AL-M300/AL-M400 Series User's Guide Installing Options 113[...]

* protective material 6. Place the printer onto the optional paper casse tte unit. Align each of the printer’s corners with those of the optional paper casse tte unit. Then lower the printer until it rests securely on the optional paper cassette unit. Note for AL-M400 Series users: If multiple optional paper casset te units are connected in advan[...]

8. Insert the standard lower paper cassette. 9. Insert the MP tray into the prin ter. 10. Close the MP tray. AL-M300/AL-M400 Series User's Guide Installing Options 115[...]

11. Reconnect the interface cable and powe r cord, and then tu rn the printer on. To confirm that the option is installed correctly, print a configuration stat us sheet. See “Printing a Configuration Status Sheet” on page 151. Removing the optional paper cassette unit Perform the installation procedure in reverse. Memory Module By installing Du[...]

2. Remove the left side cover by loosening the scre w on the back of the prin ter and sliding the cover backward. 3. Identify the RAM slot. * RAM slot AL-M300/AL-M400 Series User's Guide Installing Options 117[...]

4. Confirm that the notch-b on th e expansion memory module matche s with that of the slot, and then firmly insert the bottom edge of the memory module into the slot until it stops. Then press both sides of the memory module u p . M a k e s u r e t h a t e a c h n o t c h - a o f t h e m e m o r y m o d u l e f i t s t o each protrusion of the slot[...]

6. Tighten the screw on the back of the printer. c Important: Tighten the screw firmly to prevent the printer’s left side cov er from the falling off when moving the printer. 7. Reconnect the interface cable and power cord and turn the printer on. To confirm that the option is installed correctly, print a configuration stat us sheet. See “Print[...]

CompactFlash Memory (For AL-M400 Series only) Installing a CompactFlash memory An optional CompactFlash memory enables you to store overlay forms, use Reserve Job function, and improve the collate pr inting environment. ! Caution: Be careful when working inside the printer as some componen ts are sharp and may cause injury. c Important: Before you [...]

3. Identify the installation sl ot for a CompactFlash memory. * CompactFlash memory slot 4. Insert a CompactFlash memory into the slot. AL-M300/AL-M400 Series User's Guide Installing Options 121[...]

5. Reattach the left side cover to the printer as shown below. 6. Tighten the screw on the back of the printer. 7. Reconnect the interface cable and power cord and turn the printer on. To confirm that the option is installed correctly, print a configuration stat us sheet. See “Printing a Configuration Status Sheet” on page 151. Note for Windows[...]

Removing a CompactFlash memory ! Caution: Be careful when working inside the printer as some componen ts are sharp and may cause injury. c Important: Before you remove a CompactFlash memory , be sure to discharge an y static electric it y by touching a grounded piece of metal. Otherwise, you may damage static-sensitive component s. Perform the inst[...]

Chapter 5 Replacing Consumable Products/Maintenance Parts Precautions During Replacement Always observe the following ha ndling precautions when repl acing consumable products or maintenance pa rts. For details about the replacements , see the instructions that co me with the consum able products. ! Caution: ❏ Be careful not to touch the fuser, w[...]

AL-M300 Series LCD Panel Message Description Replace Toner Cartridge The toner cartridge has reached the end of its service life. Replace Photoconductor The photoconduc tor unit has reached the end of its servi ce life. Replace Fuser The fuser has reached the end of its service life. AL-M400 Series LCD Panel Message Description Replace Toner Cartri[...]

Chapter 6 Cleaning and Transporting the Printer Cleaning the Printer Note: The illustrations in this section show the AL-M400 Series as an e xample. The printer needs only minimal cleaning. If the pr inter’s ou ter case is dirty or dusty, turn off the printer and clean it with a soft, clean cl oth moistene d with a mild detergen t. c Important: N[...]

Cleaning the pickup roller MP tray 1. Open the MP tray. 2. Pull out the MP tr ay from the prin ter. AL-M300/AL-M400 Series User's Guide Cleaning and Tra nsporting th e Printer 127[...]

3. Pull out the standard lower paper cassette. 4. Gently wipe the rubber parts of the two pickup rollers inside the printe r with a well-wrung wet cloth. * pickup roller 5. Gently wipe the rubber parts of the pickup roller on the MP tr ay with a well-wrung wet cloth. AL-M300/AL-M400 Series User's Guide Cleaning and Tra nsporting th e Printer 1[...]

* pickup roller 6. Insert the lower paper cassette unit. 7. Insert the MP tray into the prin ter. 8. Close the MP Tray. AL-M300/AL-M400 Series User's Guide Cleaning and Tra nsporting th e Printer 129[...]

Lower paper cassette 1. Open the MP tray. 2. Pull out the MP tr ay from the prin ter. AL-M300/AL-M400 Series User's Guide Cleaning and Tra nsporting th e Printer 130[...]

3. Pull out the lower paper cassette. 4. Gently wipe the rubber parts of the two pickup rollers inside the printe r with a well-wrung wet cloth. * pickup roller AL-M300/AL-M400 Series User's Guide Cleaning and Tra nsporting th e Printer 131[...]

5. Gently wipe the rubber parts of the pickup roller on the lower paper cassette with a well-wrung wet cloth. * pickup roller 6. Insert the lower paper cassette unit. AL-M300/AL-M400 Series User's Guide Cleaning and Tra nsporting th e Printer 132[...]

7. Insert the MP tray into the prin ter. 8. Close the MP Tray. Transporting the Printer For long distances Before you move the printer, prepare the location where you ar e going to place it. See the following sections. ❏ “Setting up the printer” on page 13 ❏ “Finding the place for the printer” on page 15 AL-M300/AL-M400 Series User&apos[...]

Repacking the printer If you need to transport your printer for long distan ces, carefully repack it using the original box and packing materials. 1. Turn off the prin ter and remove th e following items: ❏ Power cord ❏ Interface cables ❏ Loaded paper ❏ Installed options 2. Attach the protective materials onto the printe r, then repack the [...]

2. Be sure to lift the printer by the correct position s as shown below. c Important: When moving the printer, al ways keep it horizontal. Note: The above illustrations show the AL-M400 Series as an example. AL-M300/AL-M400 Series User's Guide Cleaning and Tra nsporting th e Printer 135[...]

Chapter 7 Troubleshooting Clearing Jammed Paper If paper becomes jammed in the printer, the prin ter’s LCD panel and EPSON Status Monitor provide alert messages. Error Message Refer to Clear Paper Jam B For instructions on clearing this type of paper jam, see “ Paper Jam B (Cover B)” on page 137. Clear Paper Jam MP C1 B F o r i n s t r u c t [...]

Precautions for clearing jammed paper Be sure to observe the following po ints when you clear jammed paper. ❏ Do not remove jammed paper by fo rce. Torn paper can be difficu lt to remove and might cause other paper jams. Pull the paper gently and steadi ly to avoid tearing it, falling down, and injuring yourself. ❏ Always try to remove jammed p[...]

2 . I f t h e r e i s a n y j a m m e d p a p e r , r e m o v e i t g e n t l y w i t h b o t h h a n d s . B e c a r e f u l n o t t o t e a r t h e j a m m e d paper. ! Caution: Be careful not to touch the rollers in the fuser unit, they may be very hot. c Important: ❏ Do not expose the photoconductor unit to sunlight at all and av oid exposing[...]

4 . I f t h e r e i s a n y j a m m e d p a p e r , r e m o v e i t g e n t l y w i t h b o t h h a n d s . B e c a r e f u l n o t t o t e a r t h e j a m m e d paper. 5. Lock the release levers. 6. Close cover B. AL-M300/AL-M400 Series User's Guide Troubleshoot ing 139[...]

Paper Jam MP, C1, C2, B (MP tray, Cassette1-2, Cover B) Note: Be sure to open and close cover B i n the last step of the following pr ocedure even if there is no jammed paper inside cover B. 1. Open the MP tray and remove it. 2 . I f t h e r e i s a n y j a m m e d p a p e r , r e m o v e i t g e n t l y w i t h b o t h h a n d s . B e c a r e f u [...]

3. Pull out the standard lower paper cassette. Note: When C2 is displayed on the LCD panel, pull out the option al paper cassette as well. 4 . I f t h e r e i s a n y j a m m e d p a p e r , r e m o v e i t g e n t l y w i t h b o t h h a n d s . B e c a r e f u l n o t t o t e a r t h e j a m m e d paper. AL-M300/AL-M400 Series User's Guide T[...]

5. Open cover B. 6 . I f t h e r e i s a n y j a m m e d p a p e r , r e m o v e i t g e n t l y w i t h b o t h h a n d s . B e c a r e f u l n o t t o t e a r t h e j a m m e d paper. ! Caution: Be careful not to touch the rollers in the fuser unit, they may be very hot. c Important: ❏ Do not expose the photoconductor unit to sunlight at all an[...]

7. Unlock the release levers on the rear of the fuser unit. 8 . I f t h e r e i s a n y j a m m e d p a p e r , r e m o v e i t g e n t l y w i t h b o t h h a n d s . B e c a r e f u l n o t t o t e a r t h e j a m m e d paper. 9. Lock the release levers. AL-M300/AL-M400 Series User's Guide Troubleshoot ing 143[...]

10. Insert the lower paper cassette. 11. Insert the MP tray into the prin ter. 12. Close the MP Tray. AL-M300/AL-M400 Series User's Guide Troubleshoot ing 144[...]

13. Close cover B. Paper Jam C2, C3, C4, E2, E3, B (C assette2-4, Cover E2-E3, Cover B) Note: Be sure to open and close cover B i n the last step of the following pr ocedure even if there is no jammed paper inside cover B. The instruction describe s about optional lower paper cassette C2 as an example. Use the same procedure for optional pa per cas[...]

Note: The optional paper cassette to be pulled out varies ac cording to the error message displayed on the LCD panel. When C2 , C3 and/or C4 is displayed, pull out the opti onal paper cassette C2, C3 and/or C4. 2 . I f t h e r e i s a n y j a m m e d p a p e r , r e m o v e i t g e n t l y w i t h b o t h h a n d s . B e c a r e f u l n o t t o t e[...]

4 . I f t h e r e i s a n y j a m m e d p a p e r , r e m o v e i t g e n t l y w i t h b o t h h a n d s . B e c a r e f u l n o t t o t e a r t h e j a m m e d paper. 5. Close the rear cover of th e optional paper cassette. AL-M300/AL-M400 Series User's Guide Troubleshoot ing 147[...]

6. Open cover B. 7 . I f t h e r e i s a n y j a m m e d p a p e r , r e m o v e i t g e n t l y w i t h b o t h h a n d s . B e c a r e f u l n o t t o t e a r t h e j a m m e d paper. ! Caution: Do not touch the transfer roller on th e transfer unit to avoid damaging it. c Important: ❏ Do not expose the photoconductor unit to sunlight at all an[...]

8. Unlock the release levers on the rear of the fuser unit. 9 . I f t h e r e i s a n y j a m m e d p a p e r , r e m o v e i t g e n t l y w i t h b o t h h a n d s . B e c a r e f u l n o t t o t e a r t h e j a m m e d paper. AL-M300/AL-M400 Series User's Guide Troubleshoot ing 149[...]

10. Lock the release levers. 11. Insert the optional paper cassette. AL-M300/AL-M400 Series User's Guide Troubleshoot ing 150[...]

12. Close cover B. Printing a Configuration Status Sheet To confirm the current status of the printer, and that the options are installed correctly, print a configuration status sheet us ing the printer’s control pa nel or the printer driver. To print a configu ration status sh eet from the printer’s control panel, see “Printing a Configurat [...]

Cause What to do The printer is in the sleep mode (the Wakeup /Sleep button lights). Press the Wakeup/Sleep button to return the printer to ready status. The printer is in the power off mode. (For EU models only ) Turn on the power switch. To not enter the power off mode , set Power O ff Timer to Off in Energy Saver Menu on the control panel. The p[...]

The remaining service life of the cons umables is not upda ted (Windows only) Cause What to do The interval between updating information for the consumables is too long. Press the Get Info rmatio n Now button on the Consumable Info Settings dialog box. You can also change t he interval for updating information about the consumables on the Consumabl[...]

Server OS Client OS Additional Driver Windows 8, 8 x64, 7, Vista, Vista x64, Server 2012 x64, Server 20 08, Server 2008 x64, or Server 2008 R2 Windows 8, 7, Vista, or XP clients x86 Type 3 - User Mo de Windows 8 x64, 7 x64, Vista x64, or XP x64 clients x64 Type 3 - User Mode * The additional driver for Windows XP x6 4 and Server 2003 x64 can be u s[...]

The printout position is not correct Cause What to do The page length and margins may be set incorrectly in your application. Make sure that you are using the correct page length and margin settings in your application. The paper size setting may be incorrect. Make sure the correct paper size is set in the Tr ay Menu on the control panel. The MP Tr[...]

Cause What to do The Density setting may be too dark. In the printer driver, click Extended Settings on the Optional Settings ta b, and the n lighten the Density s etting. If the Density setting in the Printing Menu is set to 5 , change it back to 3 . There may be a temporary problem with the toner or developer. Try to perform Dev Refresh or Toner [...]

Cause What to do The paper type setting may not be approp riate for the loaded paper. Set the appropriate paper ty pe in the printer driver. Adjust the TR settings in the Printer Adjust Menu . See“P rinter Adjust Menu” on page 89 for details. There may be a temporary problem with the toner or developer. Try to perform Dev Refresh or Toner Refre[...]

Cause What to do There may be a problem with the p hotoc onductor unit. Replace the photocondu ctor unit. See “Replacing Consumable Products/Maintenance Parts” on page 124. Toner smudges Cause What to do Your paper may be mois t or damp. Do not store your paper in a humid or damp environment. You may not be using the correct type of paper for y[...]

Completely blank pages are output Cause What to do The printer may have loaded more than one sheet at a time. Remove the paper sta ck and fan it. Tap it on a flat su rface to even the edges, then reload the paper. The problem may be with your application or interface cable. Print out a configuration status sheet. See “Printing a Configuration Sta[...]

The printed image is light or faint Cause What to do Your paper may be mois t or damp. Do not store your paper in a humid or damp environment. Cover B may not be closed secur ely. Open cover B, hold both end s of it, and then close ag ain. The Toner Save mode may be on. Turn off the Tone r Save mode using the printer driver or the printer’s contr[...]

Cause What to do The transfer roller may be dusty. Perform BTR Cleaning in the Printer Adjust Menu . See “Printer Ad just Menu” on page 89 for details. The fixing temperature may not be appropriate. Try to lo wer the temperature by adjusting the Temp settings in the Printer Adjust Menu . However, do this at your ris k, as lowering the temperatu[...]

Insufficient memory to print all copies Cause What to do The printer does not have su fficient memory to collate print jobs. Reduce the contents of print jo bs, or increase the avail able memory on your printer. You can increase the available memory by installing an optional m emory module. See “Installing a memory mod ule” on page 116 for deta[...]

The printout was on the wrong side of the paper when I di d duplex printing. Cause What to do In duplex printing mode, the back side of the pape r is printed first. However, if Convert to Simplex is set to On , and a job has an odd number of pages, the last page is printed on the front sid e of the paper. F o r s i n g l e p a g e j o b s , p r i n[...]

An installed option cannot be used Cause What to do The installed option is not de fined in the printer driver. For Windows users: You have to make settings manually in the printer driver. See “Making Optional Settings” on page 17 0. The optional product is not available Cause What to do The printer does not recognize the optional prod uct. Pri[...]

For details about your computer, contact your dealer. Printer software installation Incorrect or incomplete software installation can lead to USB prob lems. Take note of the following and perform the recommended checks to ensure proper installation . Checking printer software installation When using Windows, you mu st follow the steps in the Setup [...]

To cancel a print job before it is sent from your computer, see “C ancelling a Prin t Job” on page 41. Printing in the PostSc ript 3 Mode Problems The problems listed in this sectio n are those that you may encounter when printing wi th the PostScript driver. All procedural instructions re fer to the PostScript printer driver. The printer does [...]

The printer or its driver do es not appear in utilities in the printer configuration (Mac OS only) Cause What to do The printer name has been changed. Ask the network a dministrator for details, then select the appropriate printer name. The font on the printout is di fferent from that on the screen Cause What to do The PostScript s creen fonts are [...]

The printer does not print no rmally via the USB interface Cause What to do For Windows users only The Data Format setting in the printer’s Properties is not set to ASCII or TBCP . The printer cannot print binary data when it is connected to the computer via the USB interface. M ake sure that the Da ta Format setting, which is accessed by clickin[...]

Chapter 8 About the Printer Software Using the Printer Software for Windows Using the printer driver The printer driver is the software that allows you to adjust printe r settings to get the best results. Note: The printer driver’s online help provid es details on printe r driver settings. Note for Windows Vista users: Do not press the power butt[...]

Windows 7 users Click the start button, sele ct Devices and Printers . Then right-click th e printer and select Printing preferences . Windows Vista, Server 2008 users Click Start , click Control Panel , then double-click Printers . Rig ht-click your printer’s icon, then click Printing Preferences . Windows XP, Server 2003 users Click Start , cli[...]

Displaying consumable product information The remaining service life of the con sumable pr oducts is displayed on the Basic Settings tab. Note: ❏ This function is available only when EPSON Status Moni tor is installed. ❏ This information might be differ ent from the information displaye d in EPSON Status Monitor. Use EPSON Status Monitor to get[...]

5. Make sure that the Epson Status Monitor check box is select ed, and then click Install . 6. When the installation is complete, click Cancel . Note: If you want to use the printer via the print serv er, you have to in stall EPSON Status Monitor from the Software Disc with administrato r privileges in each client. Accessing EPSON Status Monitor Cl[...]

Order Online You can order consumable products an d maintenance parts online. See “Order Online” on page 177. Tray Icon Settings You can set the information to displa y when the Tray icon is double-clicked wh ile there are no jobs sent from the computer. * You can also acc ess any of th e menus by clicki ng the appropriate tab on each informati[...]

Note: To change the two windows above, click or . a. Paper: Displays the paper size, the paper ty pe and the approximat e amount of paper remaining in the paper source. b. Toner: Indicates the remaining service life of the toner cartridge. The toner icon flashes when the toner cartridge has some error or has neared the end of its service life. c. P[...]

b. Status: Waiting: Indicates th e prin t job is waiting to be printed. Spooling: Indicates the print job is being spooled on your computer. Deleting: Indicates th e print job is being de leted. Printing: Indicates the print job is printed currently. Completed: Indicates the pr int job have f inished. Canceled: Ind icates the p rint job ha ve been [...]

Client only Environments: ❏ When using the LPR conn ection (in Windows 8, 7, Vista, Vista x64, XP , or XP x64). ❏ When using the Standard TCP/IP co nnection (in Windows 8, 7, Vist a, Vista x64, XP, or XP x64). ❏ When using the EpsonNet Print TCP/IP connection (in Windows 8, 7, Vista, Vista x64, XP, or XP x64). Note: If the user account used t[...]

e. Display the Order Online window automatically check box: When this check box is selected , the Order Online window appears automatically when a repl acement part becomes low or reaches end of service life. f. Display once a day when a replacement part is low check box: When this radio button is selected, the Order Online window appears automatic[...]

b. Order Now/Find Dealer button: Connects to the URL where you can place an order and find the deal er nearest you. If you do no t want a confirmat ion mess age, selec t the Do no t display the confirmation messag e be fore connecting check box i n the More Settings dialog box. The More Settings dialog box appears by clicking the More Settings butt[...]

The computers on a network can share a printer th at is directly connecte d to one of them. The computer that is directly connected to the printer is the print server, and th e other computers are the clients which need permission to share the printer with the print server. The clients share the printer via the print server. The following operating[...]

For Windows Vista, Vista x64, Serv er 2008, or Server 2008 x64, click Change sharing options , then click Continue . For Windows XP, XP x64, Server 2003, or Server 2003 x64, if the following menu appears, click either Network Setup Wizard or If you understand the securi ty risks but want to share printers without running the wizard, click here . In[...]

Note: If the computers of the se rver and clients use the same OS , you do not have to install the additional drivers. Just click OK after step3. 5. Select Windows being used for clients, then click OK . Server OS Client OS Additional Driver Windows XP * Windows XP clients Intel Windows 2000 or XP Windows XP x64 clients x64 Windows XP Windows XP x6[...]

Server OS Client OS Additional Driver Windows 8, 8 x64, 7, Vista, Vista x64, Server 2012 x64, Server 20 08, Server 2008 x64, or Server 2008 R2 Windows 8, 7, Vista, or XP clients x86 Type 3 - User Mo de Windows 8 x64, 7 x64, Vista x64, or XP x64 clients x64 Type 3 - User Mode * The additional driver for Windows XP x6 4 and Server 2003 x64 can be u s[...]

❏ When you want to use EPSON Sta tus Monitor at a client, you have to install EPSON Status Monitor from the Software Disc with admini strator privileges in each client. ❏ If you want to monitor a shared printer with several users on a client computer, select the Allow monitoring of shared printers check box in EPSON Status Monitor . Installing [...]

3. For Windows 8 or 8 x64, if the shared prin ter is foun d automatically, click the printer name and Next , then go to the next step. If not, click The printer that I want isn't listed , then go to step 6. For Windows 7, 7 x64, Vista or Vista x64, click Add a network, wireless or Bluetooth printer . If the shared printer is found auto matical[...]

For Windows Vista, Vista x 64, XP, or XP x64, click Browse for a printer , then click Next . Note: ❏ You can also ty pe “ (the name of the computer that is locally connected to the shared printer)(the shared printer’s name) ” in network path or queue name. ❏ You do not necessarily need to ty pe the name of the shared printer. 7. For Wi[...]

For Windows XP and XP x 64, click the icon of the computer or server that is connected to the shared printer. When the dialog box to ente r user name and password appears, enter the information about the print server, click the name of the shared printer, then click Next . Note: ❏ The name of the shared printer ma y be changed by the computer or [...]

Note: When Set as the default printer check box appears, select whether to use the printer as the default printer or not, then click Next or Finish . Installing the print er driver from the Software Disc Follow the instructions below to install the prin ter d r i v e r f r o m t h e S o f t w a r e D i s c t h a t c o m e s w i t h y o u r printer.[...]

Client’s OS Folder Name Windows 8, 7, Vista or XP Dri verPrinter<model name>WINX86 Windows 8 x64, 7 x64, V ista x64 or XP x64 DriverPrinter<model name>WIN X64 3. Select the name of the printer, click OK , then follow the on -screen instructions. Using the PostScript Printer Driver System requirements Printer hardware requireme[...]

Note: If you use binary data for th e network connection, you need to set Binary to On in the PS3 Menu on the control panel. For detail s about the settin gs, see the Network Guide. If you use the printer with a loc al connection, you cannot use binary data. Using the PostScript prin ter driver with Windows To print in the PostScript mode, yo u wil[...]

4. For Windows 8, 8 x64, 7, 7 x64, Vista, Vista x64, Server 2012, Se rver 2008, or Server 2008 x64, select Add a local printer . For Windows XP, XP x64, 2000, Server 2003, click Next to proceed the next screen, select Local printer , then click Next . Note for Windows XP, 2000 , or Server 2003 users: Do not select the Automatically detect and insta[...]

The Add Printer Wizard appears. 3. For Windows 8, 8 x64, 7, 7 x64, Vista, Vista x64, Server 2012, Se rver 2008, or Server 2008 x64, select Add a local printer . For Windows XP, XP x64, 2000, Server 2003, click Next to proceed the next screen, select Local printer , then click Next . Note for Windows XP, 2000 , or Server 2003 users: Do not select th[...]

Using the PostScript prin ter driver with Mac OS Installing the PostSc ript printer driver Note: Make sure that no applications are running on your Mac OS before installing the printer driver. For Mac OS X users Note: Make sure that Print & Fax (" Print & Scan " for Mac OS X 10.8 or 10.7) is not open. 1. Insert the printer Softwar[...]

1. Open the System Preferences, an d then double-click the Print & Fax ("Print & Scan" for Mac OS X 10.8 or 10.7) icon. The Print & Fax ("Print & Scan" for Mac OS X 10.8 or 10.7) window appears. 2. Click in the Printers window. 3. Select the protocol or the interface th at you are using from the pop-up list. Note[...]

6. Confirm that your printer’s name is added to the Printers list. Then quit Print & Fax (" Print & Scan " for Mac OS X 10.8 or 10.7). Accessing the PostScript printer driver You can change the PostScript printer driver settings in the PostSc ript printer driver. Changing the printer se tup settings You can change or update the [...]

Your computer must be running one of the suppor ted Microsoft Windows vers ions listed there, and must meet the system requirem ents of its operatin g system. Supported Printers If your CD/DVD drive is D:, open Epson_Universal_P6_Supplement.txt in the D:Driver PCLUniversal , and refer to Supported Printers. Supported Languages If your CD/DVD driv[...]

Follow the on screen instructions. AL-M300/AL-M400 Series User's Guide About the Printer Software 196[...]

Appendix A Technical Specifications (AL-M300 Series) Paper Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guaran t ee the quality of any type of paper. Always test samples of paper stock before purchasing large quanti ties or printing large jobs. Available paper types Paper ty[...]

❏ Carbon paper, carbonless paper, thermal-sensitive paper, pressure-sensitive paper, acid paper, or paper that uses high-temperatu re-sensitive ink (around 18 0˚C) ❏ Labels that peel easily or labels that do not cover the backing sheet c ompletely ❏ Special surface-coated paper or special surface-colored paper ❏ Paper that has binder holes[...]

Printer General Printing method: Laser beam scanning and dry electrophotographic process Resolution: 600 × 600 dpi, 1200 × 1200 dpi Continuous printing speed *1 : Up to 35 pages per minute on A4 size paper Paper feed: Automatic or manual feed Paper feed alignment: Center alignment for all sizes Input pa per sup ply: MP tray: plain paper Up to a 5[...]

Paper output: Face-down tra y For all paper types and sizes Paper output capa city: Face-down tray Up to 150 sheets of plain paper (80 g/m²) Printer language: ECP/Page ESC/P 2 24-pin printer em ulation (ESC/P 2 mode) ESC/P 9-pin printer em ulation (FX mode) IBM Proprinter emulation (I239X mode) Adobe PostScript3 (PS3 mode) PCL6/PCL5 emulation (PCL[...]

Mechanical Dimensions Height: 277 mm (10.9 in.) Width: 393 mm (15.5 in.) Depth: 426 mm (16.8 in.) Weight Approx. 12 kg (about 26.5 lb) (Excluding consumables and options) Electrical 110-127 V 220-240 V Rated voltage 110 V-127 V 220 V-240 V Rated frequency 50 Hz/60 Hz 50 Hz/60 Hz Rated current 11.0 A 6 A Power consumption During printing Average 431[...]

EMC Directive 2004/108/EC EN 55022 Class B EN 55024 EN 61000-3-2 EN 61000-3-3 Indication of the manufactur er and the importer in acco rdance with requireme nts of directive 2011/65/EU (RoHS) Manufacturer: SEIKO EPSON CORPORATION Address: 3-5, Owa 3-chome, Suwa -shi, Naga no-ken 392-8502 Japan Telephone: 81-266-52-3131 Importer: EPSON EUROPE B.V. A[...]

Ethernet interface (For AL-M300DN only) You can use an IEEE 802.3 1000BASE-T/100BASE-TX/10BASE-Te straight-through shielded, twisted-pair interface cabl e with an RJ4 5 connector. Options Optional paper cassette unit Product code: C12C802761 Paper size: A4, A5, B5, Letter (LT) , Half Letter (HLT), Legal (L GL), Government Letter (GLT), Government L[...]

Consumable Products Toner cartridge/Retu rn toner cartridge Product code/Model: High Ca pacity Toner Cartridge 6089 *1 Standard Capacity Toner Cartridge 6090 *1 Return High Capacity T oner Cartridge *2 6091 *1 Storage temperature: 0 to 35˚C (32 to 95˚F) Storage humidity: 15 to 80% RH *1 This product conforms to CE mark ing requirements in accorda[...]

Appendix B Technical Specifications (AL-M400 Series) Paper Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guaran t ee the quality of any type of paper. Always test samples of paper stock before purchasing large quanti ties or printing large jobs. Available paper types Paper ty[...]

❏ Carbon paper, carbonless paper, thermal-sensitive paper, pressure-sensitive paper, acid paper, or paper that uses high-temperature -sensitive ink (around 195 ˚C) ❏ Labels that peel easily or labels that do not cover the backing sheet c ompletely ❏ Special surface-coated paper or special surface-colored paper ❏ Paper that has binder holes[...]

Printer General Printing method: Laser beam scanning and dry electrophotographic process Resolution: 600 × 600 dpi, 1200 × 1200 dpi Continuous printing speed *1 : Up to 45 pages per minute on A4 size paper Paper feed: Automatic or manual feed Paper feed alignment: Center alignment for all sizes Input pa per sup ply: MP tra y: plain pape r Up to a[...]

Paper output: Face-down tra y For all paper types and sizes Paper output capa city: Face-down tray Up to 250 sheets of plain paper (80 g/m²) Printer language: ECP/Page ESC/P 2 24-pin printer em ulation (ESC/P 2 mode) ESC/P 9-pin printer em ulation (FX mode) IBM Proprinter emulation (I239X mode) Adobe PostScript3 (PS3 mode) PCL6/PCL5 emulation (PCL[...]

Mechanical Dimensions Height: 324 mm (12.8 in.) Width: 393 mm (15.5 in.) Depth: 426 mm (16.8 in.) Weight Approx. 14 kg (about 30.9 lb) (Excluding consumables and options) Electrical 110-127 V 220-240 V Rated voltage 110 V-127 V 220 V-240 V Rated frequency 50 Hz/60 Hz 50 Hz/60 Hz Rated current 11.0 A 6 A Power consumption During printing Average 466[...]

EMC Directive 2004/108/EC EN 55022 Class B EN 55024 EN 61000-3-2 EN 61000-3-3 Indication of the manufactur er and the importer in acco rdance with requireme nts of directive 2011/65/EU (RoHS) Manufacturer: SEIKO EPSON CORPORATION Address: 3-5, Owa 3-chome, Suwa -shi, Naga no-ken 392-8502 Japan Telephone: 81-266-52-3131 Importer: EPSON EUROPE B.V. A[...]

Options Optional paper cassette unit Product code: C12C802771 Paper size: A4, A5, B5, Letter (LT) , Half Letter (HLT), Legal (L GL), Government Letter (GLT), Government L egal (GLG ), Executive (EXE), F4 Paper weight: 60 to 216 g/m² (16 to 57.5 lb) Paper feed: T hree optional paper ca ssette units can be installed. Automatic feed delivery sy stem [...]

Consumable Products Toner cartridge/Retu rn toner cartridge Product code/Model: High Ca pacity Toner Cartridge 0697 *1 Standard Capacity Toner Cartridge 0698 *1 Return High Capacity T oner Cartridge *2 0699 *1 Storage temperature: 0 to 35˚C (32 to 95˚F) Storage humidity: 15 to 80% RH *1 This product conforms to CE mark ing requirements in accorda[...]

Appendix C Where To Get Help Contacting Epson Support Before Contacting Epson If your Epson product is not operating proper ly and you cannot solv e the problem using the troubleshooting information in yo ur product documentation, cont act Epson support services for assistance. If Epson support for your area is not li sted below, contact the dealer[...]

World Wide Web (http://www.epson.com.tw) Information on product specification s, drivers fo r download, and products enquiry are available. Epson HelpDesk (Phone: +0800212873) Our HelpDesk team can help you wi th the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair[...]

Telephon e number Fax number Address 07-5520918 07-5540926 1F., No.337, Minghua Rd., Gushan Dist., Kaohsiung City 804, Taiwan 07-3222445 07-3218085 No.51, Shandong St., Sanmin Dist., Kaohsiung City 807, Taiwan 08-7344771 08-7344802 1F., No.113, Shengli Rd., Pingtung City, Pingtu ng County 900, Taiwan Help for Users in Singapore Sources of informati[...]

❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Help for Users in Vietnam Contacts for information, support, and services are: Epson Hotline (Phone): 84-8-823-9239 Service Center: 80 Truong Dinh St reet, District 1, Hochiminh City Vietnam Help for Users in Indonesia Co[...]

Epson Service Center Jakarta Mangga Dua Mall 3rd floor No 3A/B Jl. Arteri Mangga Dua, Jakarta Phone/Fax: (62) 21-62301104 Bandung Lippo Center 8th floor Jl. Gatot Subroto No.2 Bandung Phone/Fax: (62) 22-7303766 Surabaya Hitech Mall lt IIB No. 12 Jl. Kusuma Bangsa 116 – 118 Surabaya Phone: (62) 31-5355035 Fax: (62)31-5477837 Yogyakarta Hotel Natou[...]

Help for Users in Hong Kong To obtain technical support as we ll as other after-sales services, users are welcome to contact Epson Hong Kong Limi ted. Internet Home Page Epson Hong Kong has esta blished a local home page in both Ch inese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers[...]

Phone: 603-56288288 Fax: 603-56288388/399 Epson Helpdesk ❏ Sales enquiries and product information (Infoline) Phone: 603-56288222 ❏ Enquiries on repair serv ices & warranty, pr oduct usage and techni cal support (Techline) Phone: 603-56288333 Help for Users in India Contacts for information, support, and services are: World Wide Web (http:/[...]

Location Telephone numb er Fax number Cochin 0484-2357950 0484-2357950 Coimbatore 0422-2380002 NA Pune 020-30286000 /30286001 /30286002 020-30286000 Ahmedabad 079-26407176 / 77 079-26407347 Helpline For Service, Product info or to order a cartridge - 18004250011 (9AM - 9PM) - This is a Toll-free number. For Service (CDMA & Mobile Users) - 3900 [...]

❏ Enquiries on repair service and warranty AL-M300/AL-M400 Series User's Guide Where To Get Help 221[...]

Index A Anti-copy (copy protection) functio n how to use (Windows).......... ......... ......... ............ ........ ....56 Available paper for AL-M300 Series................................................ ........197 for AL-M400 Series................................................ ........205 B Bookmark menu.................... ..............[...]

F Fuser unit Specifications (A L- M300 S erie s).................................20 4 FX menu............. ............. ........... .............. ............ .............. ..82 G Guides Font Guide...................... ................ ................... ...............27 Network Guide............................................. .............[...]

Overlay how to create (Windows)......................... .......................53 how to print (Windows)........ ........ .......... ........ .......... .....55 how to use (Windows).......... ......... ......... ............ ........ ....53 P Paper available paper (AL-M300 Seri es)........ .......................197 available paper (AL-M400 Seri e[...]

About...................................... ..................................... ....169 Printing menu............................... .................................. .....66 Problems contact ing E pson. ............ ........... .......... ........... ............ ..213 solving.............. .......... .......... ............ .......... ........[...]