Epson WorkForce Pro WF-5190DW manual

User’s Guide NPD4935-02 EN[...]

Copyright and Trademarks Copyright and Trademarks No part of this publication may be re produced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical , photocopyi ng, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to t[...]

Clarendon, Helvetica, New Century Schoolbook, Optima , Palat ino, Stempel Garamond, Times and Univers are registered trademarks of Heidelberger Druckmaschine n AG, which may be registered in certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of Heidelberger Druckmaschinen AG. Wingdings is a register[...]

THIS SOFTWARE IS PRO VIDED BY KALLE KAUKONEN AND CONTRIBUTORS ''AS I S'' AND ANY EXPRESS OR IMPLIED WARRANTIES , INCLUDING, BUT NO T LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICUL AR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL KALLE KAUKONEN OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCI[...]

Contents Copyright and Trademarks C o p y r i g h t a n d T r a d e m a r k s ................... 2 Introduction W h e r e t o F i n d I n f o r m a t i o n ................... 8 A v a i l a b l e F e a t u r e s .......................... 8 C a u t i o n , I m p o r t a n t a n d N o t e ......... ........ 8 O p e r a t i n g S y s t e m V e r s i[...]

Maintaining Your Product and Software I n s t a l l i n g O p t i o n .............. ............ 6 4 P a p e r C a s s e t t e U n i t .... .............. .... 6 4 C h e c k i n g t h e P r i n t H e a d N o z z l e s ... ........... 6 5 Using the Nozzle Check utility for Windows .................. .................. 6 5 Using the Nozzle Check uti[...]

Product Information S y s t e m R e q u i r e m e n t s ............... ...... 1 0 1 F o r W i n d o w s .................... ..... 1 0 1 F o r M a c O S X ......................... 1 0 1 T e c h n i c a l S p e c i f i c a t i o n s ........... ......... 1 0 1 P r i n t e r s p e c i f i c a t i o n s ................. ... 1 0 1 N e t w o r k i n [...]

Introduction Where to Find Information The latest version of the fol lowing manuals are available on the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏ Start Here (paper): Provides you with an introducti on to the product and services. ❏ Important Safety I nstructions (paper): Provides y[...]

! Caution must be followed carefully to avoi d bodily injury . c Important must be observed to avoid damage to your equipment. Note contain useful tips and restr ictions on product operation. Operating System Versions In this manual, the followin g abbreviations are used. ❏ Windows 8 refers to Windows 8, Wi ndows 8 Pro, Windows 8 Enterprise. ❏ [...]

Using Epson Connect Service Using Epson Connect and other companies’ services, you can easily print directly from your smartphone, tablet PC or laptop, anytime and practically anywhere even across the globe! For more information about the printing and other services, visit the following URL; https://www.epsonconnect.com/ (Epson Connect portal sit[...]

Important Instructions Safety Instructions Read and follow these instructions to en sure safe use of this pr oduct. Make sure you keep this guide for future reference. Also, be sure to follow all warni ngs and instruct ions marked o n the produc t. ❏ Use only the power cord supplied with the product and do not use the cord with any other equipmen[...]

❏ Use only the type of power source indicated on the product’s label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏ Avoid electrical outlets controlled by wall switches or automatic timers . ❏ Keep the entire computer system away from potential sources of elec tromagne[...]

Using the product with a wireless connection ❏ Do not use this product insi de medical facilities or near medical equipment. Radio waves from this product may adversely affect the operation of electrical medical equipment. ❏ Do not use this product near automatically controlled dev ices such as automatic doors or fire alarms. Radio waves from t[...]

Getting to Know Your Product Note: The illustrations in this ma nual are from a similar product model. Although they ma y diff er from your actual product, the method of operation is the same. Product Parts a. Paper cassette 1 b. Optional paper cassette unit c. Paper cassette cover (optional) d. Paper cassette 2 (optional) a. Edge guides User’s G[...]

b. Stopper c. Output tray extension d. Output tray e. Edge guides f. Rear paper feed g. Feeder guard a. Ink cartridge slots b. Front c over c. Print head a. USB port b. LAN port c. Service USB port * d. Maintenance box e. Rear cover f. AC inlet * USB port for future use. Do not remove the sticker. User’s Guide Getting to Know Your Product 15[...]

Guide to the Control Panel Note: ❏ Control panel design varies depending on location. ❏ Although the co ntrol panel d esign and what displaye d on the LCD screen such as menu names and option names may differ from your actual product, the method of operation is the same. Buttons/Lights Function a P Turns the p roduct on or o ff. The powe r ligh[...]

Icons Description Indicates that a Wi-Fi n etwork error has occurred or the product is sea rching for a connection . Indicates that a Wi-Fi connection ha s been established. The number of bars indicates the connection’s signal strength. Indicates that an Ad Hoc connec tion has been establishe d. Indicates that a Wi-Fi Direct mode connec tion has [...]

Paper and Media Handling Introduction to Using, Loading, and Storing Media You can achieve good results with most types of plain pa per. However, coated papers prov ide superior prints because they absorb less ink. Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recomm ends these papers to ensure hi[...]

Media Type Size Loading capacity (sheets or height) Automatic 2-sided printing Paper cassette 1 or Paper cassette Paper cassette 2 *1 Rear paper feed Plain Paper *2 Legal 27.5 mm 27.5 mm 1 - Letter 27.5 mm 27.5 mm 80 *3 ✓ A4 27.5 mm 27.5 mm 80 *3 ✓ B5 27.5 mm 27.5 mm 80 *3 ✓ A5 27.5 mm - 80 *3 - Executive - - 80 *3 - A6 - - 80 *3 - User Defin[...]

Media Type Size Loading capacity (sheets or height) Automatic 2-sided printing Paper cassette 1 or Paper cassette Paper cassette 2 *1 Rear paper feed Epson Matte Paper - Heavyweight A 4 --2 0 - Epson Premium Glossy Photo Paper A 4 --2 0 - 13 × 18 cm (5 × 7 in.) --2 0 - 10 × 15 cm (4 × 6 in.) --2 0 - 16:9 Wide (102 × 181 mm) --2 0 - Epson Premi[...]

For this paper LCD paper type Preprinted paper *1 Preprinted Letterhead *1 Letterhead Colored paper *1 Color Recycled paper *1 Recycled Epson Bright White Ink Jet Paper *1 plain papers Epson Ultra Glo ssy Ph oto Paper Ultra Glossy Epson Premium Glossy Ph oto Paper Prem. Glossy Epson Premium Semigloss Photo Paper Prem. Semigloss Epson Photo Paper, G[...]

For this paper Printer driver paper type Thick pa per Thick- Paper Envelopes Envelope Note: The avail ability of special m edia varies by location . For the latest i nformation on media avail able in your area, contact Epson support. & “Technical Support Web Site” on page 118 Loading Paper into the Paper Cassette Follow these steps to load [...]

Note: When using Legal-size paper, extend the pa per cassette as shown in the illustration. C Slide the edge guide to adjust to the paper size you will use. D Load paper toward the edge guide with printable side face down, and ch eck that the paper is not sticking out from the end of the cassette. Note: ❏ Fan and align the edges of the pa per bef[...]

E Slide the edge guides to the ed ges of the paper. Note: ❏ For plain paper, do no t load paper above the H arrow mark inside the edge guide. For Epson special media, make su re the number of sh eets is less than the limi t specified for the media. & “Selecting Paper” on page 18 ❏ When you a re loading pa per in paper cassette 2, reatta[...]

Note: ❏ Leave enough space in front of the prod uct for the paper to be fully ej ected. ❏ Do not remove or insert the paper ca ssette while th e product is operating. Loading Paper and Envelopes into the Rear Paper Feed Follow the steps be low to load p aper and envel opes into the rear pape r feed: A Slide out the output tray, and raise the st[...]

D Load paper with the printable side up, at the center of the rear paper feed. Note: ❏ The printable side is often whiter or brighter than the other side. ❏ When loading envelopes, load the short ed ge first with the flap facing down. ❏ Do not use envelopes that are curled or f olded. ❏ Flatten the envelope and the flaps before loading. ❏[...]

Note for paper with binding holes: You can use pre-pu nched paper with binding holes on one of the long edges. Do not load the paper with the binding holes along the top or the bottom. ❏ Available sizes are A4, A5, B5, Letter and Lega l. ❏ Load one sheet of paper at a time. ❏ Automatic 2-sided printing is not available. ❏ Make sure you adju[...]

Printing Printing from Your Computer Printer Driver and Status Monitor The printer driver lets y ou choose from a wide variety of settin gs to get th e best printing results. The status monit or and the printer utilit ies help you check the prod uct and keep it in to p operati ng condition. Note for Windows users: ❏ Your printer driver automatica[...]

❏ Windows 7 and Server 2008 R2 : Click the start button, select Devices and Printers . Then right-c lick t he produc t and sel ect Printing preferences . ❏ Windows Vista and Server 2008: Click the start button, select Control Panel , and then select Printer from the Hardware an d Sound category. Then righ t-click the product and sel ect Printin[...]

Dialog Box How to Access It Page Setup Click Page Setup on the File menu of your application. Note: Depending on your application, the Pag e Se tup menu may not appea r in the File menu. Print Click Print on the File menu of your application. Epson Printer Utility 4 For Mac OS X 10.8 or 10.7, click System Preference s on the Apple menu and then cli[...]

B Access the printer se ttings. & “Accessing the printer driver for Windows” on page 28 C Click the Main tab. D Select the appropriate Paper Source setting. E Select the appropriate Document Size setting. You can also define a custom paper size. For details, see th e online help. F Select Portrait (tall) or Landscape (wide) to change the or[...]

H Select the appropriate Quality setting. Note: If you are printing high-density data on plain paper, letterhead, or preprint ed paper, select Standard-Vivid to make your printout vivid. I Click OK to close the printer settings window. Note: To make changes to advanced settings, refer to the relevant section. J Print your file. Basic product settin[...]

C Select the product you are using as the Printer setting. Note: Depending on your application, you may not be able to sele ct some of the items in this dialog box. If so, click Page Setup on the File menu of your ap plicat ion, and then make suitable settings. D Select the appropriate Paper Size setting. E Select the appropriate Orientation settin[...]

J Click Print to start printing. Canceling printing If you need to cancel printing, follow the instructions in the appropri ate section below. Using the product button Press y to cancel a print job in progress. For Windows Note: You cannot can cel a print job that has be en completely sent to the product. In this case, cancel the print job by using[...]

C Click the Delete button to cancel the print job. For Mac OS X 10.8: Click the button to cancel the p rint job. Other Options Product presets (For Windows Only) Printer driver pr esets make printi ng a snap. You can al so create preset s of your own. Product settings for Wind ows A Access the printer se ttings. & “Accessing the printer drive[...]

2-sided printing Use the printer dri v er to print on both si des of the paper. Note: ❏ This feature may not be av ailable at some settings. ❏ The loading capacity differs during 2-sided printing. & “Selecting Paper” on page 18 ❏ Only use papers that are suitable for 2-sided p rinti ng. Otherwise, the printout quality may deteriorate [...]

Product settings for Wind ows A Access the printer se ttings. & “Accessing the printer driver for Windows” on page 28 B Select the appropriate 2-Sided Print ing setting. Note: Depending on the driver version, the 2-Sided Printing se tting may bec ome available when you select the che ck box. When using automatic printing, make sure the Auto[...]

Fit to page printing Lets you automatically enlarge or red uce the size of your do cument to fit the paper size select ed in the printer driver. Note: This feature may not be av ailable at some settings. Product settings for Wind ows A Access the printer se ttings. & “Accessing the printer driver for Windows” on page 28 B Select Reduce/Enla[...]

Pages per Sheet printing Lets you use the printer driv er to print two or four pages on a si ngle sheet of paper. Note: This feature may not be av ailable at some settings. Product settings for Wind ows A Access the printer se ttings. & “Accessing the printer driver for Windows” on page 28 B Select 2-Up or 4-Up as Multi-Page i n the Main ta[...]

Anti-Copy Pattern printing (for Windows Only) This function allows you to print a document as a copy -protecte d document. Whe n you try to copy a copy-pro tected document, the string that you added as the anti-copy pattern is printed several times on th e document. Note: This feature may not be av ailable at some settings. A Access the printer se [...]

Watermark printing (For Windows Only) This function allows you to print a text-based or image-based watermark on your document. Note: This feature may not be av ailable at some settings. A Access the printer se ttings. & “Accessing the printer driver for Windows” on page 28 B Click Watermark Fe atures on the More Options tab, and then sele [...]

Header/Footer printing (For Windows Only) This function allows you to print user name, computer name, date, time, or collate number, at the top or bottom of each page in a docume nt. A Access the printer se ttings. & “Accessing the printer driver for Windows” on page 28 B Click Watermark Fe atures on the More Options tab, select Header/Foot[...]

D Make the necessary settings. E Click OK to close t he printer settings screen and send the pri nt job. F Go to the printer, and access Menu > Confidential Job from the Home screen. G Enter your user name and select the job you sent. H Enter the password you set, and then press the OK button to start printing. Administrator Settings for Printer[...]

B Windows 8, 7, Server 2008, and Server 2012: Right-click on the product , or press and hold the product, select Printer properties , Optional Settings , and then select the Driver Se ttings button. Windows Vista and Server 2008: Right-click the icon for your product, click Optional Setti ngs , and then click the Driver Se ttings button. Windows XP[...]

Menu List of Control Panel The table below shows the functions and settings available from the Menu on the control panel. See the foll owing section for details on the Wi-Fi Se tup displayed on the Home screen. & “System Administration Settings” on page 46 Menu Settings Descript ion Ink Levels Checks the status of ink cartridges and the mai[...]

System Administration Settings The administrator can lock th e control panel to prevent unintend ed changes from being made. To lock the cont rol panel, select the menus as show n below, then enter the password. Menu > Admin Settings > Lock Settings > On The password is required when entering the Sys tem Ad ministration settings in Menu. T[...]

Menu Settings and Description Common Settings Sleep Timer Specify the length of the time until the LCD panel turns black. Power Off Timer Specify the length of the ti me until the power tu rns off automatically. You can adjust the time before power management is applied. Any in- crease will affect the product’s energy efficiency. Please conside r[...]

Menu Settings and Description Universal Print Settings Top Offset Adjusts the top or left margi n of the page. Left Offset Top Offset in Back Adjusts the top or left margin of the b ackside of the pa ge when printing o n both sides. Left Offset in Back Check Paper Width Select On to check pa per width be fore printin g. This prevents printing beyon[...]

Menu Settings and Description PCL Menu Font Source Select the default font source. Font Number Select the defa ult font number for the default font source. The available number depends on the settings you made. Pitch Set the default font pitch if the font is scalable an d of fixed-pi tch. You can select from 0.44 to 99.99 cpi (characters per inch),[...]

Menu Settings and Description PS3 Menu Error Sheet Select On to print out an error sheet when an error occurs in the PS3 mode or when the PDF file you tried to print is not a supported version. Coloration Select the coloration. Image Protect Select On if you do not want the print quality to be reduced. In this case printing will be stopp ed when me[...]

Ink Cartridge and Consumable Information Ink Cartridges Product Icon Black Cyan Magenta Yello w WF-5110 * WF-5190 * Tower of Pisa 79/79XL/T7891 79/79XL/T789 2 79/79XL/T789 3 79/79XL/T789 4 WF-5191 - T7921 T7922 T7923 T7924 * For information on Epson’s ink cartr idge yields, visit the following website. http://www.epson.eu/pageyield For Australia [...]

Replacing Ink Cartridges Ink Cartridge Safety Instructions, Precautions, and Specifications Safety instructions Observe the following when h andling the ink cartridges: ❏ Keep ink cartridges out of t he reach of child ren. ❏ Be careful when you handle used ink cartridges, as there may be some ink arou nd the ink supply port. ❏ If ink gets on [...]

❏ Do not move the print head by hand; otherwise, you may damage the printer. ❏ This printer uses ink cartridges equipped with a gr een chip that monitors the amount of ink used by each cartridge. Cartrid ges are usable even if they are removed and reinserted. ❏ If you need to remove an ink cartridge temporarily, be sure to protect the ink su [...]

Checking the Ink Cartridge Status For Windows Note: When an ink cartridge is running low, the Low Ink Remind er screen automatically appears. You can also check the ink cartridge status from this screen. If you do not want to displ ay this screen, first access the printer driver and then click th e Maintenanc e tab, and then Monitoring Preferences [...]

❏ Open the printer driver, click the Maintenance tab, then click the EPSON Status Monitor 3 button. A graphic displays the ink cartridge status. Note: ❏ If EPSON Status Monitor 3 does not app ear, access the printer driver and click th e Maintenanc e tab and then the Extended Se ttings button. In the Extended Se ttings window, check the Enable [...]

B Click the EPSON Status M onitor icon. The EPSON Status Monitor appears. Note: ❏ The graphic displays the ink cartridge sta tus when EPSON Stat us Monitor was first opened. To update the ink cartridge status, click Update . ❏ The ink lev els displ ayed ar e an approximate indication. Using the control panel A Enter Menu from the Home screen. B[...]

Temporary Printing with Black Ink When Color Ink Cartridges are Expended When color ink is expended and black ink still remains, you can co ntinue printing for a short time using only black ink. However, you should replace the expended ink cartridge(s) as soon as possible. See the following sectio n to continue printing temporarily with black ink. [...]

A When EPSON Status Moni tor 3 tells you to cancel your print job, click Cancel or Cancel Print to cancel your print job. Note: If the error stating that a color in k cartridge is expended origin ates with another computer on the network, you may need to cancel the print job at the product. B Load plain paper or envelope. C Access the printer se tt[...]

H Print your file. I EPSON Status Monit or 3 is disp layed on your computer screen again. Click Print in Black to print with blac k ink. For Mac OS X Follow the steps below to continue printing temporarily with black ink. A If printing can not be resumed, click the product icon in the Dock. If an error messag e is displayed prompting you to cancel [...]

B Open System Preferen ces , click Print & Scan (Mac OS X 10.8 or 10.7) or Print & Fax (Mac OS X 10.6 or 10.5), and select the product from th e Printers list. Next, click Options & Supplies and then Driver . C Select On for Permit temporary black pr inting. D Load plain paper or envelope. E Access the Print dialog box. & “Accessi[...]

The window below appears when black ink runs low and there is more color ink than black ink. It appears only when plain papers is selected as the paper type, and Standard is selected as the Quality. The window gives you the option to either continue using black ink normally or conserve black ink by using a mixture of color inks to cr eate black. ?[...]

B Push the ink cartridge that you want to replace and then grip the handle of the cartridge to pull it out of the printer. Dispose of the used cartridge properly. Do not take the used cartridge apart or try to refill it. Note: ❏ The illustration shows replacement of the black ink cartridge. Replace the cart ridge appropriate to your situation. ?[...]

D Shake the ink cartridge for 5 seconds 15 times horizont ally in approximately 10 cm movements as shown in th e following illustration. E Place the ink cartridge into the cartridge holder. Push the cartridge until it clicks into place. Note: If Cartridge Check is displayed on the LCD screen, press the OK button to check if th e cartridges are inst[...]

Maintaining Your Product and Software Installing Option Paper Cassette Unit Installing the pa per cassette unit Follow the steps below to install the paper cassette unit. Note: This unit is option. & “Option” on page 107 A Turn the product off and unplug the po wer cord and all the interface cables. ! Caution: Make sure to unplug the power [...]

D Reconnect all the interface cables and the power cord. E Plug the product’s power cord into an electrical outle t. F Turn on the product. Enabling the optional cassette on the printe r driver To enable the optional cassette, access the prin ter properties and make the following se ttings. Windows A Access the printer properties. & “Access[...]

A Make sure that no warnings or errors are indicated in the control panel. B Make sure that A4-size paper is loaded in the paper cassette. C Right-click the product icon on th e taskbar, then select Nozzle Check . If the product icon does not appear, refer to the following sect ion to add the icon. & “From the shortcut icon on the taskbar” [...]

F Below are two sample nozzle check patterns. Compare the quality of the printed check page with th e sample shown below. If there are no print quality problems, such as gaps or missing segments in the test lines, th e print head is fine. If any segment of the printed lines is missing, as sh own below, this could mean a clogged ink nozzle or a misa[...]

Using the Head Cleaning utility for Windows Follow the steps below to clean the print head using the Head Cleaning utility . A Make sure that no warnings or errors are indicated in the control panel. B Right-click the product icon on th e taskbar, then select Head Cleaning . If the product icon does not appear, refer to the following sect ion to ad[...]

Aligning the Print Head If you notice a misalignment of vertical lines or horizontal banding, you may be able to solve this problem by us ing the Print Head Alignment utility in your printe r driver or by usin g the product buttons. Refer to the approp riate section below. Note: Do not cancel printing while printing a test patte rn with the Print H[...]

Using the control panel Follow the steps below to align the print head using th e product control panel. A Make sure that no warnings or errors are indicated in the control panel. B Make sure that A4-size paper is loaded in the paper cassette 1. C Enter Menu from the Home screen. D Select Maintenance . E Select Print Head A lignment . F Select Vert[...]

Making Network Service Settings You can make network service settings such as Epson Connect, Air Print, or Google Cloud Print using a Web browser on your computer, smartphone, tablet PC, or laptop that is connected to the same network as th e product. Enter the product’s IP address in th e address bar of the Web browser and search for the product[...]

Sharing the Product for Printing You can setup th e printer so that other computers o n the network can share it. The computer connect ed directly to the printer acts as a se rver. Other computers on the network access the server and share the printer. For more details, see the computer’s help. If you want to use the printer over a network, see t[...]

C Enter Menu from the Home screen. D Select Maintenance , Paper Guide Cleaning , and then follow the instruct ions on the control panel. Note: If your printouts are still stained, load A4-size plain paper in another paper source, and then try steps 3 and 4 again. Replacing Maintenance Box Checking the main tenance box status The maintenance box sta[...]

A Confirm that the product is not draining the ink. B Remove the replacement maintenance box from the package. Note: Do not touch the green chip on the side of the box. Doing so may prevent norma l operation. C Push the buttons on either side of the rear un it at the same time, and then pull the unit out. D Put your hand on the handle of the mainte[...]

F Insert the new maintenance box into place as far as it wi ll go. G Push the button on either side of the rear unit at the same time, and then reattach the unit . H Press the OK button on the control panel. Maintenance box replacement is complete. Transporting the Product If you move the product some distance, you need to prepare it for transporta[...]

E Remove all paper from the pa per cassette and re-insert the casset te into the product. F Repack the product in its box, using the protective materials that came with it. Note: Keep the product level during transport. Checking and Installing Your Software Checking th e software in stalled on your computer To use the functions described in this Us[...]

Installing the software Insert the product software disk that came with your product and select the software you wan t to install on the Software Select screen. I f y ou a r e u s i n g M a c O S X , o r i f y o u r c o m p u t e r do e s n o t h a v e a C D / D V D d r i v e , g o t o t h e f o l l o w i n g Ep s o n w e b s i t e t o download and[...]

A Make sure that the printer is turned off. Insert the printer Software Disc into yo ur CD/DVD drive. Note: If your co mputer does not ha ve a CD/DVD driv e, downloa d the driver fro m the Epson Web sit e. http://ww w.epson.eu/Support (Europe) http://s upport.eps on.net/ (outside Europe) B If the printer is connected to a USB in terface, connect yo[...]

For the network interface Note: ❏ Set the network settings before installing th e printer driver. Refer to the Network Guide for details. ❏ Turn off all virus protection programs before installing the printer software. A Make sure that the printer is turned on. Insert the printer Software Disc into your CD/DVD dri ve. Note: If your co mputer do[...]

K Follow the on-screen instructions for the re st of the installation. L When installation is done, click Finish . Installing the PostScript pr inter driver with Mac OS X Installing the Post Script printer driver Go to the following Epson support websit e to download and install the driver. http://www.epson.eu/Support (Europe) http://support.epson.[...]

Epson Universal P6 Printer Driver is the universal PCL6 compatible print driver that has the following features: ❏ It supports the basic print function s needed for business situ ations. ❏ It supports multiple Epson busines s printers besides this printer. ❏ It supports most languages among th e print drivers fo r this printer. Computer syste[...]

A Turn off the product. B Disconnect the product’s inter face cable from your computer. C Do one of the followi ng. Windows 8 and server 2012: Se lect Desktop , Settings charm, and Control Panel . Windows 7 , Vista , and Server 2008 : Click the start button and select Control Panel . Windows XP and Server 2 003: Click Start and select Control Pan[...]

For Mac OS X Note: ❏ To uninstall your software you need to down load the Uninstaller. Access the site at: http://www.epson.com Next, select the support section of your local Epson Web site. ❏ To uninstall applications, you must log on to a Com puter Administrator account. You cannot uninstall programs if yo u log on as a limited account user. [...]

Error Indicators Error Messages on the Control Panel This section describe s the meaning of messages displayed on th e LCD screen. Messages Solutions Paper Jam & “Paper Jams” on page 88 Printer Error Turn the product off and then back on. M ake sure that n o paper is still in the product. If the error still appears, contact Epson Support. M[...]

Troubleshooting for Printing Diagnosing the Problem Troubleshooting product problems is best handl ed in two step s: first diagnose the probl em, then apply likely solutions until the problem is fixed. The information that you need to diagn ose and solve most common problems is prov ided by online problem solving, the control panel, or the status m[...]

Checking product status If a problem occurs while printing, an error mess age will appear in the status monitor window. When you need to replace an ink cartridg e or a maintena nce box, cl ick the How To bu tton on the window, and the status monitor will lead you step-by- step through the cartrid ge or the maintenance box replacement procedure. For[...]

❏ Current Status: If the ink is low/expended or the maintenance box is nearly full/full, the How to button appears in the EPSON Status Monitor 3 window. Clicking Ho w to displays ink cartridge or maintenance box replacement instructions. ❏ Ink Levels: EPSON Status Monitor 3 provides a graphic display of the ink cartridge status. ❏ Information[...]

You can also use this utility to check the ink cartridge stat us before printing. EPSON Status Monitor displays the ink cartri dge statu s at the time it was opened . To updat e the ink ca rtridg e status, cli ck Update . When ink is low/expend ed or the main tenance box is nearly full/full, a How to button appears. Click How to , and EPSON Status [...]

Removing jammed paper from the rear unit A Push the buttons on either side of the rear un it at the same time, and then pull the unit out. B Carefully remove the jammed paper. C Carefully remove the jammed paper. D Push the button on either side of the rear unit at the same time, and then reattach the unit . User’s Guide Troubleshooting for Print[...]

Removing jammed paper from the front cover and the output tray A Open the front cover. B Remove all of the paper inside, including any torn pieces. C Close the front cover. If the jamme d pa per remains near the output tray, carefully remove the paper. Removing jammed paper from the paper cassette A Pull out the paper cassett e. User’s Guide Trou[...]

B Carefully remove any paper jammed inside the printer. C Reload the paper into th e paper cassette. & “Loading Paper into the Pa per Cassette” on page 22 D Keep the cassett e flat and insert it ba ck into the printer care fully and slowly. Preventing pape r jams If your paper jams frequently, check the follo wing. ❏ The paper is smooth, [...]

Reprinting after a paper jam (for Windows only) After you cancel the print job because of a paper jam, you ca n reprint it without reprinting pages that have already be en printed. A Solve the paper jam. & “Paper Jams” on page 88 B Access the printer se ttings. & “Accessing the printer driver for Windows” on page 28 C Select the Pri[...]

& “Horizontal banding” on page 93 & “Vertical banding or misalignment ” on page 93 & “Incorrect or missing colors” on page 94 & “Blurry or smeared print” on page 94 Horizontal banding ❏ Make sure the printable side (the wh iter or glossier side) of the paper is face up in the rear paper feed. ❏ Make sure the prin[...]

❏ For Windows, clear the High Speed check box from the More Options window in yo ur printer driver. See the online help fo r details. For Mac OS X, select Off from the High Speed Printing. To display the High Speed Printing, click through the following menus: System Preferences , Print & Scan (for Mac OS X 10.8 or 10.7) or Print & Fax (fo[...]

❏ Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. To handle your prints, follow the instructions of the paper. ❏ Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result . & “Checking the Print Head Nozzles” on page 65 ❏ Run the P[...]

❏ Check the margin settings in your application. Make sure that the margins are within the printable area of the page. & “Printable area” on page 102 ❏ Make sure the printer driver settings are ap propriate for the paper size you are using. For Windows, check the Main window. For Mac OS X, check the Page Setup di alog box or Pri nt dial[...]

❏ Clean the interior of the product by us ing the Paper Guid e Cleaning function. & “Cleaning the interior of the product” on page 72 ❏ Uninstall the printer driver , then reinstall it. & “Uninstalling Your Software” on page 81 Printing is too slow ❏ Make sure the paper type selected in the LCD menu or printer driver is approp[...]

❏ Paper is not jammed inside the product. If it is, remove the jammed paper. & “Paper Jams” on page 88 ❏ The ink cartr idges are not expended. If a cartridge is expe nded, replace it. & “Replacing an ink cartridge” on page 61 ❏ You have followed any special load ing inst ructions that came with your paper. ❏ Clean the interi[...]

The Product Does Not Print All lights are off ❏ Press the P button to make sure the product is on. ❏ Make sure th at the powe r cord is se curely plug ged in. ❏ Make sure that your outlet works and is not controlled by a wall switch or timer. The control panel or lights are on ❏ Turn off the product and computer. Make sure the product’s i[...]

❏ If you cannot print text data, even when Text detection is set to On from the product, check that th e Printing Language is set to PS3. & “System Administration Settings” on page 46 The product does not print correctly ❏ If the file is created in an application that allows you to change the data fo rmat or encoding, such as Photoshop,[...]

Product Information System Requirements For Windows System PC Interface Windows 8 (32-bit, 64-bit), Wi ndows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP SP1 or higher(32-bit), or XP Professional x64 Edition, Server 2012 * , Server 2008 R2 * , Server 2008 * , Server 2003 * , and Server 2003 R2 * Hi-Speed USB * Printer driver only. For Mac OS X Sy[...]

Paper Note: ❏ Since the quality of any particular brand or type of paper may be changed by the manufa cturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing la rge jobs. ❏ Poor quality paper may reduce print quality and cau[...]

Single sheets: Envelopes: Minimum margin Media type Single sheets E nvel opes (#10/DL/C6) Envelop (C4) A 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) *1 3.0 mm (0.12 in.) *1 B 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 9.5 mm (0.38 in.) C 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) *2 3.0 mm (0.12 in.) *2 *1 The recommended margin is 48 mm. *2 The recommended margin is 21[...]

Network interface specification Wi-Fi Standard: IEEE 802.11b/g/n *1 Security: WEP (64/128bit) WPA-PSK (AES) *2 WPA2-Enterprise Frequency Band: 2.4 GHz Communication Mode: Infrastructure Ad hoc Wi-Fi Direct *3 Ethernet Standard: IEEE802.3i/u/ab, IEEE802.3az *4 Communication Mode: 1000BASE-T *5 /100BASE-TX/10BASE-T Security Protocol IEEE802.1X IPsec [...]

WF-5190 Series Dimensions Storage Width: 461 mm (18.1 inches) Depth: 422 mm (16.6 inches) Height: 284mm (11.2 inches) Printing * Width: 461 mm (18.1 inches) Depth: 655 mm (25.8 inches) Height: 383 mm (15.1 inches) Weight Approx. 11.4 kg (25.1 lb) without the ink cartridges and the power cord. * With the output tray extension extended . Electrical W[...]

Power consumption (with USB connection) Printing Approx. 25 W (ISO/IEC24712) Ready mode Approx. 6.2 W Sleep mode Approx. 2.3 W Power off Approx. 0.3 W Note: Check the label on the back of the product for its voltage. Environmental Temperature Operation: 10 to 35 °C (50 to 95 °F) Storage: -20 to 40 °C (-4 to 104 °F) 1 month at 40 °C (104 °F) H[...]

Low voltage directive 2006/95/ EC EN60950-1 EMC directive 2004/108/EC EN55022 Class B EN61000-3-2 EN61000-3-3 EN55024 R&TTE directive 1999/5/EC EN300 328 EN301 489-1 EN301 489-17 EN60950-1 For European users: We, Seiko Epson Corporation, hereby de clare that the equipment Model B561A an d B561B are in compliance with the essential requirements [...]

Font Information Font information for the WF-5190 Series only. Available fonts The fonts provided with the printer ar e shown be low, according to the Printi ng Language mode. PS 3 mode Font Name Albertus, Albertus It alic, Albertus Light AntiqueOlive Roman, AntiqueOlive Italic , AntiqueOlive Bold, AntiqueOlive Compact Apple Chancery ITC AvantGarde[...]

Font Name Marigold Monaco ITC Mona Lisa Recut New Century Schoolbook Roman, New Century Schoolbook Italic , New Century Schoolbook Bold, New Century Schoolbook Bold Italic New York Optima, Optima Italic, Op tima Bold, Optima Bold Italic Oxford Palatino Roman, Palat ino Italic, Palatino Bold, Palatino B old Italic Stempel Garamond Roman, Stempel Ga [...]

Font Name Family HP Equivalent Symbol Set Ribbon 131 - Coronet *3 Clarendon 701 - Clarendon Condensed *3 Swiss 742 Medium, Bold, Italic, Bold Italic Univers *2 Swiss 742 Condensed Medium, Bold, Ital ic, Bold Italic Univers Condensed *3 Incised 901 Medium, Bold, Italic Antique Olive *3 Aldine 430 Medium, Bold, Italic, Bold Italic Garamond *3 Calligr[...]

Bitmap Font Font Name Symbol Set Line Printer *9 OCR/BarCode Bitmap Font Font Name Family Symbol Set OCR A - *10 OCR B - *11 Code39 9.37cpi, 4.68cpi *12 EAN/UPC Medium, Bold *13 Note: Depending on the print de nsity, or on the quality or color of the p aper, OCR A, OCR B, Code39, and EA N/UPC fonts may not be readable. Print a sample and make sure [...]

Font Name Family HP Equivalent Symbol Set Swiss 721 SWM Medium, Bold, It alic, Bold Italic Arial *3 Dutch 801 SWM Medium, Bold, Italic, Bold Italic Times New *3 Swiss 721 SWA Medium, Bold, Oblique, Bold Oblique Helvetica *3 Swiss 721 Narrow SWA Medium, Bold, Oblique, Bold Oblique Helvetica Narrow *3 Zapf Calligraphic 801 SWA Medium, Bo ld, Italic, [...]

Note: Since most software handles fo nts and symbols automatically , you will probably never need to adjust the printer’s settings. However, if you are writing your own printer control programs , or if you are using older software that cannot control fonts, refer to the following sectio ns for symbol set details. When you are considering which fo[...]

Symbol Set Name Attribute Font Classification *1 *2 *3 *4 *5 *6 *7 *8 *9 *10 *11 *12 *13 Windows 3.1 Latin 2 9E NNN ------ - - - - Pc1004 9J NNN ------ - - - - ISO 8859/15 Latin 9 9N NNN ----- N ---- PC-8 Turkish 9T NNN ------ - - - - Windows 3.0 Latin 1 9U NNN ------ - - - - PS Text 10J NNN ------ - - - - PC-8, Code Page 437 10U NNN ----- N ---- P[...]

Symbol Set Name Attribute Font Classification *1 *2 *3 *4 *5 *6 *7 *8 *9 *10 *11 *12 *13 Hebrew7 0H N ----- N - - ---- ISO 8859/8 Hebrew 7H N ----- N - - ---- Hebrew8 8H N ----- N - - ---- PC-862, Hebrew 15H N ----- N - - ---- PC-862, Hebrew 15Q N ----- N - - ---- A r a b i c 8 8 V ------- N - ---- H P W A R A 9 V ---- --- N - ---- PC-864, Arabic 1[...]

Symbol Set Name Attribute Font Classification *1 *2 *3 *4 *5 *6 *7 *8 *9 Legal 53 NNN ----- N ISO 8859-2 Latin 2 78 NNN ----- N ISO Spanish 83 NNN ------ Roman-9 149 NNN ------ PS Math 173 NNN --- NN - ISO 8859-9 Latin 5 174 NNN ----- N Windows 3.1 Latin 5 180 NNN ------ Microsoft Publishing 202 NNN ------ ISO 8859/10 Latin 6 206 NNN ----- N DeskTo[...]

Symbol Set Name Attribute Font Classification *1 *2 *3 *4 *5 *6 *7 *8 *9 PC-755 853 NNN ------ Wingdings 1854 0 - - - - N ---- Symbol 621 - - - N ----- Z a p f D i g b a t s 4 6 0 ----- N --- PC-866, Cyrillic 114 NN ------- Greek8 263 NN ------- Windows Greek 295 NN ------- Windows Cyrillic 306 NN ------- PC-851, Greek 327 NN ------- ISO 8859/5 Cyr[...]

Where To Get Help Technical Support Web Site If you need further help, visit the Epson support website sh own below. Select your country or region and go to the support section of your local Epson we bsite. The latest drivers, FAQs, manu als, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.eu/Supp[...]

Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact Epson support. Help for Users in Taiwan Contacts for information, support, and ser vices are: World Wide Web ( http://www.epson.com.tw ) Information on product specifications, drivers fo r download, and products enquiry are available. Epson HelpDesk[...]

Telephone number Fax n umber Address 07-5520918 07-5540926 1F., No.337, Minghua Rd., Gu shan Dist., Kaohsiung City 804, Taiwan 07-3222445 07-3218085 No.51, Shandong St., Sa nmin Dist., Kaohsiung City 807, Taiwan 08-7344771 08-7344802 1F., No.113, Shengli Rd., Pingtung City, Pingtung County 900, Taiwan Help for Users in Australia Epson Austral ia wi[...]

Index 2 2-Sided Printing....... ........... ........... ........ ........... ........... ............ .......48 2-sided printing........... ................. ................. ................. ............. ....36 A A4/Letter Auto Switching...... ............. ............... .............. .............. 46 Admin Password........... .............[...]

Incorrect characters .............. ........... .......... ............ ........... ........... ...95 Ink BK printing....... ......... .......... .......... ............ ........... ......... .......... ....57 BK printing in Mac........ ................ ................ ................ .............59 BK printi ng in Wi ndows......... ............[...]

contacti ng Epson ............. ............ ............ ............ .............. .......118 diagnosing........ ................ ................ ................ ................ ............85 incorrect characters........ .......... .......... ......... ........... .......... ..........95 incorrec t colors.. ........... ............. ........[...]