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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Ergotron 400 Series, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Ergotron 400 Series one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Ergotron 400 Series. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Ergotron 400 Series should contain:
- informations concerning technical data of Ergotron 400 Series
- name of the manufacturer and a year of construction of the Ergotron 400 Series item
- rules of operation, control and maintenance of the Ergotron 400 Series item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Ergotron 400 Series alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Ergotron 400 Series, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Ergotron service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Ergotron 400 Series.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Ergotron 400 Series item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Rev D. 7/06 1 of 9 888-45-031-01 AB C D 1 2 3 4 INSTALLATION MANUAL #6-32x1/2" #10-24x3/8" 400 Series Flat Panel Monitor Arm Rotate Mount Double Pivot P/L 2 1 1x #8-32 M4 x 10mm M4 x 10mm 75-100mm 4x 4x 4x 1x 3/32" Alcohol Prep Sterile 1/8" 3/16" 1x 4x 2x 1x USA 1-800-888-8458 Europe +31 (0)33-45 45 600 4x 2x 1x[...]
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Page 2
888-45-031-01 2 of 9 Rev D. 7/06 THIS SIDE UP 2 1 2c 2d 2b 2a 888-99-014 2 1 Ergonomics Ergonomía Ergonomie Ergonomi 1/8" #10-24x3/8" 4x[...]
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Page 3
Rev D. 7/06 3 of 9 888-45-031-01 3 75 mm 100 mm ? mm a b 75mm If your monitor uses a screw size other than M4 x 10mm, DO NOT use the M4 x 10mm screws or knob provided as they could result in damage to the monitor. Indien uw monitor voorzien is van een ander type schroef dan de M4 X 10 mm, gebruik dan beslist niet de door Ergotron geleverde M4 X 10m[...]
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Page 4
888-45-031-01 4 of 9 Rev D. 7/06 100 mm b1 b2 b c d If your monitor uses a screw size other than M4 x 10mm, DO NOT use the M4 x 10mm screws or knob provided as they could result in damage to the monitor. Indien uw monitor voorzien is van een ander type schroef dan de M4 X 10 mm, gebruik dan beslist niet de door Ergotron geleverde M4 X 10mm schroeve[...]
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Page 5
Rev D. 7/06 5 of 9 888-45-031-01 Ergotron's 400 Series Arm is factory-set to provide positive pivot control and a smooth moving force throughout the entire range of motion. To customize your Arm installation, you will evaluate the operation of each Arm function by moving the monitor through its full range of motion. If excessive force is requi[...]
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Page 6
888-45-031-01 6 of 9 Rev D. 7/06 1/2" (12.7mm) d2 d1 c3 c2 c1 b2 b1 b3 1/2" (12.7mm) 1/2" (12.7mm) d3 1/2" (12.7mm) b c d[...]
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Page 7
Rev D. 7/06 7 of 9 888-45-031-01 5a 5c 5 5b 5g 5d 5e 5f 5j 5i 5h Alcohol Prep Sterile #6-32x1/2" 1x[...]
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Page 8
888-45-031-01 8 of 9 Rev D. 7/06 6a 6b 6c 6 ? TROUBLE SHOOTING * Weight Capacity: 5 - 23 lbs. (2.27 - 10.44 kgs) Symptom Probable Cause Solution Arm moves Up and Down too diffi cult or too easy (sags) Improper Arm tension Load exceeds Weight Capacity* Monitor pivots Up and Down too diffi cult or too easy (sags) Improper Pivot tension Monitor exce[...]
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Page 9
Rev D. 7/06 9 of 9 888-45-031-01 © 2006 Ergotron, Inc. All rights reserved. While Ergotron, Inc. makes ever y effort to provide accurate and complete inf ormation on the installation and use of its product s, it will not be held liable for any editorial errors or omissions (including those made in the process of translation from English t o anothe[...]