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Table of contents for the manual
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Epson Stylus ® Pro 7700/9700 USER’S GUIDE[...]
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All rights reserved. No part of this publication may be reproduc ed, stored in a retrieval system, or tran smitted in any form or by any means, elec tronic, mechanical, phot ocopying, recording, or ot herwise, without the prior written permission of Seiko Epson Corporation. The informatio n contained he rein is designed only for use with these Epso[...]
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FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide re asonable protection agai nst harmful interference in a residential installation . This equipment genera tes, uses, and can rad[...]
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[...]
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5 Contents | 5 Introduction Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Where To Get Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Windows System Requireme[...]
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6 6 | Contents Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Roll Paper Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Selecting the Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Setting Up Automatic Media Tracking [...]
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7 Contents | 7 Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Using the Progress Meter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Optimizing Print Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Setting Monitoring Preferences . . . . . . . [...]
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8 8 | Contents 6 Maintaining and Transporting the Printer Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Printing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Viewing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Check[...]
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9 Contents | 9 Uninstalling and Reinstalling the Printer Dr iver . . . . . . . . . . . . . . . . . . 193 Macintosh OS X 10.6 and 10.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 Macintosh OS X 10.4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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10 10 | Contents[...]
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11 11 This User’s Guide provides important information on setting up and using your printer, loading paper, using th e Epson printer drivers, and replacing ink cartridges. It also tells you how to maintain your printer to keep it working at its best, and provides trou bleshooting tips in case you have a problem. For additional information, see th[...]
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12 12 | Introduction Options and Accessories Your Epson Stylus ® Pro 7700/9700 offers these optional upgr ades and accessories: In addition, you can order these user-replaceable items: You can purchase optional equipment and genu ine Epson ink and paper from an Epson Professional Imaging Authorized Reseller. To find the nearest reseller, visit www[...]
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13 Introductio n | 13 Where To Get Help You can download drivers, firmware, and documentation, and get FAQs and basic troubleshooting advice from Epson’s U.S. support website (www.epson.com/support) or Canadian support website (www.epson.ca/support). For technical support and service-related questions, please contact your local service provider a[...]
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14 14 | Introduction • PowerPC ® G5, Intel ® , or higher processor • At least 2GB of RAM (4GB or more recommended) • At least 32GB of free hard disk sp ace for software and processing files • Quad-speed (4×) or faster CD-ROM or DVD drive for installing the printer software • For USB connection: a compliant USB Hi-Speed 2.0 port and a s[...]
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15 Introductio n | 15 Important Safety Instructions Before using your printer, read the follo wing safety instructions to make sure you use the equipment safely and effectively. • The Epson Stylus Pro 7700 weighs about 18 6 lb (84.5 kg) and the Epson Sty lus Pro 9700 weighs about 256 lb (116 kg) without the stand, paper basket, ink, or paper. Mak[...]
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16 16 | Introduction • If you use an extension cord with the printer, make sure the total ampere rating of devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating. • Do not block or co[...]
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17 Introductio n | 17 Ink Cartridge Safety Instructions • Keep ink cartridg es out of the reac h of children and do not drink the ink. • Store ink cartridges in a cool, dark place. • If ink gets on your skin, wash it off with soap and water. If ink gets in your eyes, flush them immediately with water. • Shake ink cartridges before inst alli[...]
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18 18 | Introduction Printer Parts These illustrations show the Epson Sty lus Pro 970 0, but the parts are the same for the Pro 7700 unless otherwis e noted. Front Back Roll paper cover Control panel Ink bay Front cover Paper basket Casters Roll paper holder Network interface USB interface for computer AC inlet Maintenance tank (Pro 9700 includes t[...]
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19 Introductio n | 19 Control Panel LCD Display LCD display power light and button Pause/reset light and button Ink light Left arrow or paper source button Paper light Menu button Paper feed up button Paper feed down button OK button Paper cut button Ink open button Print head cleaning button Paper release (ePlaten ™ ) light and button Paper sour[...]
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20 20 | Introduction[...]
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21 21 This chapter includes the following information: • Unpacking and assembling the Pro 7700 and Pro 9700 • Connecting the power cord • Installing ink • Connecting to your computer and a network • Installing the printer software for Windows or Macintosh • Updating the printer firmware • Configuring the printer for a network Unpackin[...]
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22 22 | Setting Up the Printer For assembly, you need floor space of approximately: • 8 × 8 feet (2.4 × 2.4 m) for the Epson Stylus Pro 7700 and stand • 13 × 13 feet (4 × 4 m) for the Epson Stylus Pro 9700 and stand Unpacking and A ssembling the Stand 1. Lift the box up and away from the shipping pal let. Then remove the box containing the [...]
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23 Setting Up the Printer | 23 3. Insert the strut into the left side as shown. (The sides are labele d L and R. ) 4. Fasten the strut with 3 bolts as shown. Use the hex wrench to tighten the bolts. Note: Make sure you tighten all bolts before moving to the next section.[...]
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24 24 | Setting Up the Printer 5. Insert the strut into the right side and fasten it with 3 bolts as shown. 6. Lock the cas ters.[...]
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25 Setting Up the Printer | 25 Unpacking the Printer and Mounting It on the Stand 1. Make sure you have all the items shown below: 2. Remove the cardboard panels and ot her packing materials from around the printer. 3. Have four people lift the printer. Roll paper holders Documentation and software CD 5 Ink cartridges Power cord Cable guides Printe[...]
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26 26 | Setting Up the Printer 4. Mount the printer on the stand as shown, aligning the pegs with the holes on the bottom of the printer. 5. Fasten the printer to the stand with the wing screws and washers.[...]
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27 Setting Up the Printer | 27 Attaching the Paper Basket (Epson Stylus Pro 7700) The paper basket is a cl oth sheet that attach es to the print er stand and catches your prints as they come out. If you have t he Epson Stylus Pro 9700, see page 34 for inst ructions on attaching the paper basket . 1. Make sure you have all the parts shown below: 2. [...]
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28 28 | Setting Up the Printer 3. Use the pins to fasten the posts in place. 4. Insert the round and square poles into the basket cloth as shown.[...]
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29 Setting Up the Printer | 29 5. Place the basket under the printer as shown. 6. Snap the center pole into the holders on each side of the stand.[...]
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30 30 | Setting Up the Printer 7. Insert the black plastic connectors into both ends of the square pole at the front of the printer. 8. Fasten the black plastic connectors onto the posts on each side of the stand.[...]
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31 Setting Up the Printer | 31 9. Snap the back pole into the holders as shown. 10. Hook the loops around the pins on the back of the stand legs.[...]
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32 32 | Setting Up the Printer 11. Insert the rod into the fabric channel at the front of the printer. 12. Insert the free ends of the rod into the holes in the sides of the stand.[...]
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33 Setting Up the Printer | 33 13. Loop the tabs over the ends of the rod as shown. 14. Attach the paper guides to the bottom of the printer as shown: Now go to “Completing Setup and Connecting the Power Cord” on page 42.[...]
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34 34 | Setting Up the Printer Attaching the Paper Basket (Epson Stylus Pro 9700) The paper basket is a cl oth sheet that attach es to the print er stand and catches your prints as they come out. If you have t he Epson Stylus Pro 7700, see page 27 for inst ructions on attaching the paper basket . 1. Make sure you have all the parts shown below. 2. [...]
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35 Setting Up the Printer | 35 3. Use the pins to fasten the posts in place. 4. Attach the other two posts to the back of the stand.[...]
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36 36 | Setting Up the Printer 5. Use the pins to fasten the posts in place as shown. 6. Insert the round and square poles into the basket cloth as shown:[...]
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37 Setting Up the Printer | 37 7. Place the basket under the printer as shown. 8. Snap the center pole in the holder on each side of the stand.[...]
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38 38 | Setting Up the Printer 9. Insert the black plastic connectors into both ends of the square pole at the front of the printer. 10. Fasten the black plastic connectors onto the posts on each side of the stand.[...]
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39 Setting Up the Printer | 39 11. Snap the back pole int o the holders as shown. 12. Attach the end pieces to the poles at the back of the basket.[...]
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40 40 | Setting Up the Printer 13. Lift the back of the bask et and attach the end pieces to the posts at the back of the stand. 14. Insert the rod into the fabric channel at the front of the printer.[...]
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41 Setting Up the Printer | 41 15. Insert the free ends of the rod into the holes in the sides of the stand. 16. Loop the tabs over the rod as shown.[...]
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42 42 | Setting Up the Printer 17. Attach the paper guides to the bottom of the printer as shown: 18. Continue with the next section to complete the setup process and connect the power cord. Completing Setup and Connecting the Power Cord 1. Attach the manual holder to the left or right side of the stand. Store the User’s Guide in the holder. 2. U[...]
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43 Setting Up the Printer | 43 3. Remove any packing tape and plastic film. Check these areas: • the front cover • the ink compartment cover • the maintenance tank(s) 4. Open the roll paper cover and remove the tap e and packing material.[...]
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44 44 | Setting Up the Printer 5. Open the front cover and remove the tape and packing material. Save the packing material in case you need to ship the printer. 6. Close the front cover. 7. Connect the power cord to the AC inlet on the back of the printer. Note: The illustrations in the following sections show the Epson Stylus Pro 9700, but the ins[...]
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45 Setting Up the Printer | 45 8. Attach the cable guides to the left or right side of the printer back and route the power cord to the side of the printer as shown. 9. For the Pro 9 700, attach the loops on the paper basket cords to the cable guides. 10. Plug the power cord in to a properly grounded electrical outlet. Power cord on left si de Powe[...]
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46 46 | Setting Up the Printer Installing Ink Use the ink cartridges that came with your printer for initial ink charging. During the initial installation process, it i s n o r m a l f o r m o s t o f t h e i n k i n e a c h cartridge to be used. The cartridges shippe d with your printer are provided mainly to charge the ink system. Make sure you o[...]
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47 Setting Up the Printer | 47 3. Remove the ink cartridges from their packages, then gent ly shake each cartridge for about 5 seconds. 4. Note the location of the slots corresponding to each cartridge. 5. Install the ink cartridges in the pr inter. Hold each cartridge with the arrow pointing toward the printer, then insert it into its slot until i[...]
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48 48 | Setting Up the Printer 6. After installing all 5 cartridges, close the ink cover. The printer begins charging the ink delivery system and the P power light flashes. After ink charging is completed, you need to load paper before READY will appear on the display. See page 57 for instructions. Connecting to Your System You can use USB and/or E[...]
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49 Setting Up the Printer | 49 2. Plug the interface cab le into the appropriate port on the printer. 3. Plug the other end of the cable into the appropriate connector on your computer, or network switch or hub. Installing the Software for Windows Follow these steps to install the software for Windows: 1. Make sure your printer is turned off. 2. Tu[...]
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50 50 | Setting Up the Printer 4. Click your printer model. 5. Click the Install button. 6. Read the license agreement and cl ick Accept . 7. When you see a screen asking you to turn on the printer, press the printer’s P power button. (Make sure the printer is connect ed; see page 48.) Note : With Windows XP, if you see a Fo und New Hardware Wiza[...]
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51 Setting Up the Printer | 51 For network connection, click the Ma nual button, select the port you created for the printer, and click OK . If you didn’t create a port for the printer, select FILE . 8. When you see the final installation screen, click Exit . 9. Register your printer with Epson, then remove the printer software CD-ROM. 10. If you[...]
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52 52 | Setting Up the Printer 5. Click the Install button. 6. Read the license agreement and cl ick Accept . 7. Follow the instructions to install all necessary software and manuals, register your printer, and place a li nk to the Epson Professional Imaging website on your desktop. 8. When you’re done, click Ex it and eject the CD. Restart your [...]
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53 Setting Up the Printer | 53 For Mac OS X 10.6 and 10.5, select Print & Fax from System Preferences. Click th e + button, then select your printer and click Add . For Mac OS X 10.4, open the Printer Setup Utility . Click Add . You see your printer in t he Printer Brows er: For USB connection, select your printer and wait while your Macintosh [...]
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54 54 | Setting Up the Printer You see your printer in the Printer List. 10. Go to page 55 to update y our printer firmware, if necessary.[...]
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55 Setting Up the Printer | 55 Updating Your Printer Firmware To keep your printer features and func tionality up to date, you should check for a newer version of firmware on the Epson support site and update your printer, if necessary. Checking the Current Firmware Version 1. Press the r Menu button. 2. Press the d button until PRINTER STATUS is h[...]
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56 56 | Setting Up the Printer 6. When the update is complete, close the Firmware Updater win dow and Epson LFP Remote window. If you connected your printer to a netw ork, follow the instructions in the next section to configure the printer for your network. Configuring the Printer’s Network Adapter Once the printer is connected to your network, [...]
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57 57 The Epson Stylus Pro 7700 and Pro 9700 print on a variety of media, including roll paper and cut sheets in widths up to 24 in ches (610 mm) for the Pro 7700 or 44 inches (1118 mm) for the Pro 970 0. You can also use heavy stock, such as posterboard up to 59 mil (1.5 mm) thick. This chapter includes the following information: • Selecting med[...]
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58 58 | Handling Paper and Other Media Always test samples of paper stock in the printer before purchasing large quantities or printing large jobs. If you use non-Epson paper or other media, you may need to adjust various settings and create special paper configurations. See page 82 for instructions. Available Epson Special Media One of the ke y el[...]
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59 Handling Paper and Other Media | 59 Using Roll Paper You can use roll paper with a 2- or 3-inch core and a width of up to 24 inches (61 cm) for the Pro 7700, or 44 inches (112 cm) for the Pro 9700. Manually switching rolls is a simple process. Roll Paper Guidelines When printing on roll paper, be su re to follow the media handling guidelines on [...]
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60 60 | Handling Paper and Other Media If your paper does not appear on the control panel, check the instructions included with the paper, or look on the Epson website (www.proimaging.epson.com). If you are using non-Epson p aper, consult the manufacturer for the best setting. You may have to experiment with different settings to determine which on[...]
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61 Handling Paper and Other Media | 61 Setting Up Automatic Media Tracking and Identification Before you load roll paper in the printer, you can set up the automati c media tracking system. This system prints a barcode on the edge of the paper that indicates the media type, roll length, and the alert setting. When the printer is turned on or roll p[...]
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62 62 | Handling Paper and Other Media Placing the Paper in the Printer 1. Open the roll paper cover. 2. Push the lock lever down firmly, then move the roll paper holder to the left.[...]
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63 Handling Paper and Other Media | 63 3. Place the roll on top of the printer. 4. If necessary, adjust the roll media adapte rs to fit the c ore size of the r oll paper. 2-inch core: 3-inch core:[...]
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64 64 | Handling Paper and Other Media 5. Release the tension le ver on both adapters. 6. Push the adapters into the paper core at both ends of the roll. Then pull down the tension levers.[...]
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65 Handling Paper and Other Media | 65 7. Move the roll paper to the right side until it touches the roll paper guide. 8. Slide the roll paper holder to align the left adapter with the u on the holder.[...]
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66 66 | Handling Paper and Other Media 9. Roll the paper slowly into position. 10. Slide the roll paper holder to the right to secure it in the printer. Make sure both ends of the roll paper are secured in the adapters.[...]
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67 Handling Paper and Other Media | 67 11. Pull up the lock lever to lock the paper in place. 12. If the Pap er release light is not on, press the Paper release button. Loading the Paper for Printing 1. Insert the paper into the slot and pull it down.[...]
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68 68 | Handling Paper and Other Media If the paper doesn’t come out, you may need to lower the suction by pressing the d Paper Feed button. Make sure you return the suction to normal after the paper is loaded. 2. Close the roll paper cover. 3. Press the Paper release button. 4. Press the button to move the paper into printing position or wait fo[...]
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69 Handling Paper and Other Media | 69 Cutting Paper Manually wi th the Built-in Cutter When you’re not using the Auto Cut On setting, you can cut roll paper manually by pressing a button after yo ur print job is finished. You can use the Paper cut button to cut most types of paper. 1. Before you print, press the l Paper Source button until you s[...]
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70 70 | Handling Paper and Other Media Removing Paper from the Printer 1. Open the roll paper cover. 2. Press the Paper rele ase button to release the paper. • If automatic media tracking is on, the barcode and paper information is printed. • If you are not using the Auto Take-Up Reel, the paper is rewound automatically.[...]
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71 Handling Paper and Other Media | 71 • If you are using the Auto Take-Up Reel, you need to rewind the paper manually. 3. Push down the lock lever firmly to release it. Then move the roll paper holder all the way to the left and remove it from the roll.[...]
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72 72 | Handling Paper and Other Media 4. Roll the paper forward so that it rests on top of the printer. 5. Pull up the tension levers, then remo ve the adapters from th e paper roll. 6. Rewind the paper carefully and pl ace it in its original package.[...]
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73 Handling Paper and Other Media | 73 Using Cut Sheet Paper You can print on many types of cut sheet paper and other media. The printer accepts sheets in widths from letter size/A4 to 24 inches (61 cm) for the Pro 7700 or 44 inches (112 cm) for the P ro 9700. You can leave your roll paper in the pr inter when you print on cut sheets; make sure it [...]
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74 74 | Handling Paper and Other Media 3. Feed the sheet into the paper slot until it meets resistance. Make sure the right edge of the paper is straight and aligned with the vertical line on the roll paper cover. 4. Press d . The sheet feeds into printing position automatically. 5. If you see a question on the di splay about paper settings, select[...]
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75 Handling Paper and Other Media | 75 Loading Thick Sheets Make sure you load paper in th e portrait orientation (short edge first). The only exception is paper that is more than 19 mil (0.5 mm) thick and 28.6 inches (728 mm) long, which should be loaded i n landscape orientation (Pro 9700 only). 1. Make sure the printer is turned on and the roll [...]
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76 76 | Handling Paper and Other Media 5. Press the Paper release button. 6. Press the button to move the paper into printing position or wait for the paper to move into position automatically. 7. If you see a question on the di splay about paper settings, select Yes if the settings are correct, or select No , then change the settings. 8. Press OK [...]
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77 Handling Paper and Other Media | 77 If you’ve selected a non-standard platen gap, the following symbols appear in the corner of the display to remind you of the narrow or wide setting: When you switch media, don’t forget to change th e setting back to STANDARD. If you’re printing on non-Epson media and not using the Epson driver, you may a[...]
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78 78 | Handling Paper and Other Media 2. For the Pro 9700, r aise the back of the basket all the way up. 3. Open the tabs at the front of the basket and tilt it down. Then raise the paper guides. 4. Raise the front of the basket so that the surfac e is taut. Then lower the paper guides so that your prints slide smoothly onto the cloth.[...]
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79 Handling Paper and Other Media | 79 Catching Printouts Under the Printer Follow these steps to catch printouts under the printer: 1. Raise the paper guides and tilt the front of the basket down. 2. Lower the paper guides, then raise th e front of the basket all the way up. Fasten the front of the basket with the tabs. Not e: To avoid paper feed [...]
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80 80 | Handling Paper and Other Media 3. For the Pro 9700, adjust the basket based on your print size. • 23.4 × 33.1 inches (A1) or smaller • Larger than 23.4 × 33.1 inches (A1) Note: If printouts on matte paper have banding, pull the p aper guides forward.[...]
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81 Handling Paper and Other Media | 81 Storing the Paper Basket If you are not using the paper basket, you can fold it out of the way. 1. For the Pro 9700, raise the back of the basket. 2. Raise the paper guides, then adjust the tabs and raise the front of the basket. Lower the paper guides.[...]
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82 82 | Handling Paper and Other Media Optimizing the Set tings for Your Paper When you choose a media type in your Epson printer software, the driver automatically determines the best sett in gs for your paper. However, you may want to fine-tune how the printer hand les various media—especially if you use non-Epson paper or a paper not su pporte[...]
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83 Handling Paper and Other Media | 83 8. Examine the printed pattern for the most eve nly overlapping lines. Choose the number with the most even line s. In the example shown above, the lines under number 4 are the most even. After printing the pattern, THICKNESS NUMBER is highlighted. 9. Press u or d to select the number that you noted in step 8,[...]
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84 84 | Handling Paper and Other Media Printing Your Paper Configurations You can print a list showing the setting s for all your pa per configurations. This makes it easy to select the configuration you want for a particular type of paper. 1. Press r Menu , then press d to highlight TEST PRINT. Press r again. 2. Press d to select CUSTOM PAPER, the[...]
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85 85 Your Epson Stylus Pro 7700 or Pro 9700 comes with drivers and utilities that let you print and manage print jobs. ICC profiles are included, so you can use the color management features in Adobe Photoshop or other applicatio ns, or in the driver itself. A color-managed workflow using Photos hop and a color- calibrated monitor will give you th[...]
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86 86 | Printing With Epson Drivers for Windows Sizing Images for Bo rder less Printing on Roll Paper For true borderless printing on roll paper, you can select either Auto Expand or Retain Size or create a custom paper size, as described on page 93. Your image may be cl ipped on the left and right edges, but you can minimize clipping by sizing you[...]
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87 Printing With Epson Drivers for Windows | 87 Choosing Basic Print Options The driver offers automatic settings that optimize print quality and speed when you’re using Epson media. You can also choose custom settings for more control over your printe r and color manageme nt options. Follow these steps to make basic settings: 1. Start an applica[...]
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88 88 | Printing With Epson Drivers for Windows 3. Select a Media Ty pe setting that corresponds to the paper you are printing on. See the table on page 89 for more information. • If you are using a color-managed workflow, make sure you choose media type and resolution settings that match the ICC profile you are using. • If you have saved custo[...]
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89 Printing With Epson Drivers for Windows | 89 Use the Speed/Quality slider to set th e desired quality level. Select from the following additional options and click OK : • High Speed for fast, bidirectional printing at lower quality. • Edge Sm oothing to improve the quality of low-resolution images. • Finest Deta il fo r sh a rp e r e d ge [...]
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90 90 | Printing With Epson Drivers for Windows * Other Media Type settings in the list can be used to experiment with other paper types. For this med ia Select this Media Type setting* Photo Paper Premium Luster Photo Paper (260) Premium Luster Photo Paper (260) Premium Glossy Photo Pape r (250) Premium Glossy Photo Paper (250) Premium Semigloss P[...]
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91 Printing With Epson Drivers for Windows | 91 Choosing Color Management Options The printer driver offers several meth ods for managing the color i n your prints, including turning the driver’s color management settings off. If you are using color management settings in Photoshop or another application, it is very important to a ccess the advan[...]
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92 92 | Printing With Epson Drivers for Windows 3. Choose one of the followin g settings (if you select Color Controls or ICM , click the Advanced button after you select the setting): • Off (No Color Adjustment) disables color management in the printer driver. Choose this mode when you use a color managed workflow in Photoshop or other software.[...]
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93 Printing With Epson Drivers for Windows | 93 •I C M adjusts colors based on the printer’s ICC profile, using the Image Color Matching system. You can choose the input profile and other settings as shown below. In most cases, you will get better results by applying color management in your application, rather than in the printer driver. See p[...]
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94 94 | Printing With Epson Drivers for Windows Save Roll Paper saves paper by not feeding the blank portion of the last page of your document. Available only if you’ve selected Roll Paper (Banner) as the Source setting. 3. For the Size setting, select the size of your image or output paper. To make the best use of your roll pape r, creating a cu[...]
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95 Printing With Epson Drivers for Windows | 95 6. Click the Expansion button to select a border less sizing option. Choose Auto Expand or Retain Size , then click OK . Auto Expand enlarges your image (up to 3%) to fit the size of the paper. You can use the slider to adjust the expansion. Retain Size prints your image at the size you specify in you[...]
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96 96 | Printing With Epson Drivers for Windows 8. Choose one of the following Auto Cut settings: •N o r m a l C u t allows margin space at the top and bottom of each image. • Double Cut extends the space between images and trims each print individually. This provides th e cleanest edge for b orderless printing. • Single Cut al l o w s i ma g[...]
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97 Printing With Epson Drivers for Windows | 97 2. For the Source setting, select Sheet . 3. For the Size setting, select the size of the sheet loaded in th e printer. If the size of your paper is not listed, you can create a custom paper size. Select User Defined . You see this window:[...]
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98 98 | Printing With Epson Drivers for Windows Type a name for your custom size, then enter the size in hundredths of an inch (or centimeters) and click Save . Then click OK . 4. If you want to center your image on the sheet, click Printabl e Area , then select Centered . 5. If you want to print to the edges of the page, click Borderless (not avai[...]
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99 Printing With Epson Drivers for Windows | 99 Choosing Page Layout Options You can print a poster-size image, even if your application does not support poster printing. Follow these steps to reduce or enlarge your image: 1. On the Properties or P references window, click the Page La yout tab. You see this window: 2. Select the settings you want f[...]
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100 100 | Printing With Epson Drivers for Windows 5. Click Print Bckg Color if you want to print color on the background of the page. Click the Color Settings button to select the color you want. 6. Click Job Settings if you want to have the time, date, and other information about your print job printed at the top or bottom of the page. Click Detai[...]
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101 Printing With Epson Drivers for Windo ws | 101 • Drying Time per Print Head Pass lets you print with non-Epson media and avoid smearing the ink. You can make the print head wait up to 5 seconds after each pa ss to allow ink to dry on the page. • Drying Time per Page lets you print with non-Epson media and avoid smearing the ink. • Paper F[...]
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102 102 | Printing With Epson Drivers for Windows 4. On the Main tab, select any other necessary setting for your paper in the Media Settings box. (See page 87 through page 93 for details.)[...]
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103 Printing With Epson Drivers for Windo ws | 103 5. Click the Custom Settings button. You see a window like this: 6. Verify that your settings are correct , type a name for the custom media type, and click Save . 7. After saving your settings, you can do the following: • To use the settings to print right away, select the name you gave them in [...]
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104 104 | Printing With Epson Drivers for Windows Saving, Exporting, and Importing Custom Settings You can save groups of settings so you can reuse them for future print jobs with the same profile/printer/ink/medi a combination. You can also export them as a file that you can share with others, who can import them for printing. In addition, the pri[...]
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105 Printing With Epson Drivers for Windo ws | 105 4. After saving your settings, you can do the following: • To use the setting group to print right away, select the name you gave it in the Select Se tting list, if necessary, and print. • To save the settings to a file that you can share, click the Save/Del button again, click the name of the [...]
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106 106 | Printing With Epson Drivers for Windows Editing Printer Driver Settings 1. Click the Utility tab, then sel ect Menu Arrangement . 2. Select the item you want to edit. You can do the following: • Drag and drop the items to rearrange them • Add or delete groups • Move unused items into the Not Display group 3. When you’re finished, [...]
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107 Printing With Epson Drivers for Windo ws | 107 Managing Print Jobs Your printer comes with two utilities th at let you ch eck on your print jobs and cancel, pause, or restart them. The Progress Meter opens each time you send a print job. Status Monitor 3, which appears on the taskbar when you print, lets you check the printer’s status and mon[...]
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108 108 | Printing With Epson Drivers for Windows Optimizing Print Speed You can use the Speed and Progress utility to improve printing speed. 1. Click the Utility tab, then clic k the Speed a nd Progress button. You see this window: 2. Select from the following options: • High Speed Copies speeds up printing of multiple copies of the same docume[...]
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109 Printing With Epson Drivers for Windo ws | 109 • Page Rendering Mode speeds printing by rendering the entire page. Use this setting if print speed is extremely slow or the print head stops for a few minutes whil e printing. Printing will take longer to start. • Coarse Rendering allows you to override the length or width limitations in appli[...]
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110 110 | Printing With Epson Drivers for Windows Setting Monitoring Preferences You can choose when and how you want to be notified of problems, whether you want a Status Monitor 3 icon to appear on your Windows taskbar, and whether you want to allow monitoring by other users who share the printer. 1. Click the Utility tab, then clic k the Monitor[...]
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Page 111
111 111 Your Epson Stylus Pro 7700 or Pro 9700 comes with drivers and utilities that let you print and manage print jobs. ICC profiles for ColorSync ® are included, so you can us e color management features in Adobe ® Photoshop ® or other applications, or in the driver itself. A color-managed workflow using Photos hop and a color- calibrated mon[...]
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112 112 | Printing With Epson Drivers for Macintosh Sizing Images for Bo rder less Printing on Roll Paper For true borderless printing on roll paper, you can select a Paper Size setting with an Auto Expand or Retain Size option, or create a custom paper size, as described on page 126. Your image may be clipped on the left and right edges, but you c[...]
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113 Printing With Epson Drivers for Macintosh | 113 Printing With Mac OS X 10.6 and 10.5 If you’re using Mac OS X 10.6 or 10.5, follow the instructions below. If you’re using Mac OS X 10.4, see page 126. Choosing Page Setup and Basic Print Options You can choose from several options for pr inting on cut sheets or roll paper. You can also select[...]
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114 114 | Printing With Epson Drivers for Macintosh 3. Choose your printer from the Printer menu. 4. Click the Paper Size drop-down menu. • If you’re printing on a cut sheet, choose the size of the paper you are using and one of the options listed below. Then continue with step 6. • If you’re using roll paper, Epson recommends that you cre [...]
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115 Printing With Epson Drivers for Macintosh | 115 Also be sure to select roll pape r options, as described on page 121. The following settings are available, depending on the size you choose: • The Sheet size setting prints on cut sheet paper with a bottom margin larger than the top and sides. • Sheet - Bo rderless (Auto Expand) prints on cu [...]
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116 116 | Printing With Epson Drivers for Macintosh • Roll Pape r - Borderl ess (Retain Size) prints your image on roll paper at the size you specify in your application. You need to size it slightly wider than the paper widt h to print without borders. See page 112 for more information. • Roll Paper - Banner prints a series of continuous image[...]
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117 Printing With Epson Drivers for Macintosh | 117 7. Select Print Settings from the drop-down menu. You see this screen: 8. If you created a custom paper size for your roll paper, select the Auto Expand or Retain Size option in the Paper Size drop-down menu. See page 112 for details. 9. Select the Medi a Type that corresponds to the paper you are[...]
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118 118 | Printing With Epson Drivers for Macintosh EPSON Standard (sRGB) increases the contrast in images. Use this setting for color photographs. Charts and Graphs intensifies colors and lightens the m idtones and highlights of an image. Use this setting for presentation graphics. 11. Choose one of the following Print Quality settings: • Draft [...]
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119 Printing With Epson Drivers for Macintosh | 119 Choosing Advanced Medi a Control Options Follow these instructions if you are using non-Epson media and you need to fine-tune its performance. 1. Select Advanced Media Control from the drop-down menu. You see this screen: 2. Select the correct settings to matc h your ICC profile. These settings ov[...]
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120 120 | Printing With Epson Drivers for Macintosh • Paper Feed Adjustment helps reduce banding. Choose a lower value if you see white lines on your prints, or a higher value if you see dark lines. • Paper Thickness helps reduce vertical banding and creates a sharper image when printing on unusually thick or thin paper. • Paper Suct ion lets[...]
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121 Printing With Epson Drivers for Macintosh | 121 Choosing Roll Paper Settings If you are printing on rol l paper, ma ke sure you choose one of the roll paper options as the Page Layout setting, as describe d on page 114. In addition, you need to check these settings for various cutting and feeding options. 1. Select Roll Paper Settings from the [...]
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Page 122
122 122 | Printing With Epson Drivers for Macintosh •O f f disables automatic cutting. Choose this setting if you want to operate the cutter manually, use the optional Auto Take-Up Reel, or print multiple print jobs without cutting. See page 69 for instructions on using the Paper cut button to operate the cutter. 3. Select the following options, [...]
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123 Printing With Epson Drivers for Macintosh | 123 Controlling Borderless Image Expansion To control the amount of expansion when printing using a Paper Size with the Auto Expand option, select Roll Paper Settings from the drop-down menu. You see this screen: Adjust the slider to increase or decrease the amount of expansion. The widths shown in th[...]
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124 124 | Printing With Epson Drivers for Macintosh Creating a Custom Pr eset and Printing Once you’ve made the correct settings for your print job, create a custom preset. This will save you time when you use the same profile/printer/ink/media combination for f uture print jobs. 1. Select Summary from the drop-down menu. 2. After verifying that [...]
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125 Printing With Epson Drivers for Macintosh | 125 Managing Print Jobs After you click Print, you can monitor the progress of your print job. Follow these steps: 1. Click the icon for your printer on the Dock. If necessary, double-click your printer (and print queue) na me. You see a screen like this: 2. From here you can monitor the progre ss of [...]
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126 126 | Printing With Epson Drivers for Macintosh Printing With Mac OS X 10.4 If you’re using Mac OS X 10.4, follow th e instructions below. If you’re using Mac OS X 10.6 or 10.5, see page 113. Choosing Page Setup Options Page Setup options let you choose from several options for printing on cut s h e e t s o r r o l l p a p e r . Y o u c a n[...]
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127 Printing With Epson Drivers for Macintosh | 127 3. Click the Paper Size drop-down menu. • If you’re printing on a cut sheet, choose the size of the paper you are using and one of the options listed below. Then continue with step 5. • If you’re using roll paper, Epson recommends that you cre ate a custom paper size t o make the best use [...]
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128 128 | Printing With Epson Drivers for Macintosh • Sheet - Borderl ess (Retain Size) prints your image at the size you specify in your application. You need to size it slightly wider than the paper width to print without side borders. • Roll Paper - Borderless (Auto Ex pand) prints without borders on roll paper and enlarges your image (up to[...]
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129 Printing With Epson Drivers for Macintosh | 129 5. Choose the appropriate Orientation and Scale for printing. 6. Click OK . Then contin ue with the instructions in the next section. Choosing Basic Print Options Once you have selected your page setup options, you need to select printing options. The Epson driver offers automatic settings that op[...]
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130 130 | Printing With Epson Drivers for Macintosh 3. Select Print Settings from the Copies & Pages drop-down menu. You see this screen: 4. If you created a custom paper size for your roll paper, select the Auto Expand or Retain Size option in the Page Setup drop-down menu. See page 112 for details. 5. Select the Medi a Type that corresponds t[...]
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131 Printing With Epson Drivers for Macintosh | 131 7. Set the Mode option as follows: • Click Automatic to have th e printer driver analyze the contents of your image or file and make the a ppropriate printing adjustments. If a Quality/Speed slider appears, set it acco rding to the priorities of your print job. You can choose one of the mode se [...]
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132 132 | Printing With Epson Drivers for Macintosh Choosing Color Management Options Follow these instructions to use colo r management in the printer driver. 1. Select Printer Color Management from the drop-down menu, then click Advanced Settings . You see this screen: 2. Select one of the following settings: • Color Controls to choose from thr[...]
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133 Printing With Epson Drivers for Macintosh | 133 • Off (No Color Adjustment) to disable color management in the printer driver. Choose this mode when you use a color-managed ICC workflow in Photoshop or an other software application. See page 141 for instructions. Choosing Paper Configuration Options Follow these instructions if you are using [...]
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134 134 | Printing With Epson Drivers for Macintosh • Paper Feed Adjustment helps reduce banding. Choose a lower value if you see white lines on your prints, or a higher value if you see dark lines. • Paper Thickness helps reduce vertical banding and creates a sharper image when printing on unusually thick or thin paper. • Paper Suct ion lets[...]
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135 Printing With Epson Drivers for Macintosh | 135 • Double Cut extends the space between the images and trims each print individually. This provides the cleanes t edge for borderless printing. • Single Cut al l o w s i ma g e s t o be p r i n t e d end-to-end and saves paper. With borderless printing, you may see a slive r of the previous or [...]
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136 136 | Printing With Epson Drivers for Macintosh Controlling Borderless Image Expansion To control the amount of expansion when printing using a Paper Size with the Auto Expand option, select Expansion from the drop-down menu. You see this screen: Adjust the slider to increase or decrease the amount of expansion. The widths shown in the table on[...]
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137 Printing With Epson Drivers for Macintosh | 137 2. After verifying that your settings are correct, select Save As from the Presets drop-down menu. 3. Type a name for your custom preset and click OK . 4. When you’re ready to print, click the Print button. Whenever you want to print with your custom preset, select it from the Presets drop-down [...]
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138 138 | Printing With Epson Drivers for Macintosh Managing Print Jobs After you click Print, you can monitor the progress of your print job. Follow these steps: 1. Click the icon for your printer on the Dock. If necessary, double-click your printer (and print queue) na me. You see a screen like this: 2. From here you can monitor the progre ss of [...]
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139 Printing With Epson Drivers for Macintosh | 139 Selecting the Correct Media Type Setting The following table lists the settings desi gned to produce the best results on Epson media. If your paper is not listed, check the in structions included with the paper, or look on the Epson website www.proimaging.epson.com ( U.S. sales), www.epson.ca (Can[...]
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140 140 | Printing With Epson Drivers for Macintosh * Other Media Type settings in the list can be used to experiment with other paper types. Enhanced Matte Posterboard Somerset Velvet (cut sheets only) Enhanced Matte Poster Board For this med ia Select this Media Type setting*[...]
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Page 141
141 141 For the most precise color in your prints, you can use profiles designed specifically for your printer model and paper type. Basic profiles are installed with your printer driver. For a list of the profiles and their corresponding media types, see page 197 (roll paper types) or page 200 (cut sheet paper types). Assigning a profile to your i[...]
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142 142 | Managing Color With Profiles You see this window: 3. Select U.S. Pre press Defau lts or North America Prepress 2 from the Settings menu to set Adobe RGB (1998) as the color space. Click OK . 4. Open the photo you want to print. If you see an Embedded Profile Mismatch message, select Use the embedded profile and click OK . If you see a Mis[...]
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143 Managing Color With Profiles | 143 6. Select File , th en click Print or Print wit h Preview . 7. Click More Options or Show More Options , then select Color Management . 8. Click Page Setup , select page settings as necessary, and click OK . 9. Under Color Handling , select Let Photoshop Dete rmine Colors or Photoshop Manag es Colors . 10. Und[...]
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144 144 | Managing Color With Profiles Selecting Print Settings and Printing 1. Click the Print button, select Epson Stylus Pro 7700 or Epson Stylus Pro 9700 , and select Printer Settings or Print Settings . 2. Select the Medi a Type setting for your paper (see page 139). 3. Set the rest of the print settings you want to use (beginning on page 130)[...]
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145 Managing Color With Profiles | 145 For Mac OS X 10.4, select Printer Color Management , then select Off (No Color Adjustment) . 5. Click Print to print your photo. Windows Printing With a Color Profile First you set up your color manage ment environment in Photosh op and assign a profile to your image, then you select your print settings and pr[...]
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146 146 | Managing Color With Profiles You see this window: 3. Select U.S. Pre press Defau lts or North America Prepress 2 from the Settings menu to set Adobe RGB (199 8) as the color space. Click OK . 4. Open the photo you want to print. If you see an Embedded Profile Mismatch message, select Use the embedded profile and click OK . If you see a Mi[...]
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147 Managing Color With Profiles | 147 Also click the Preview box so you can see the effects of your profile choice on the screen. 6. Select Page Setup from the File menu, select your page settings, and click OK . 7. Select File , then select Print or Print with Prev iew . 8. Click More Options or Show More Options , then select Color Management . [...]
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148 148 | Managing Color With Profiles Selecting Print Settings and Printing 1. Click the Print button, select your printer, and click Properties or Preference s . 2. Make sure the Main tab is selected. 3. Select the Medi a Type setting for your paper (see page 88). 4. Set the rest of the print sett ings yo u want to use (beginning on page 88). 5. [...]
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149 149 The Epson S tylus Pro 7700 and Pro 9700 require little maintenance to keep working at their best. This chapte r describes the following routine procedures: • Checking printer status • Checking and cleaning the print head • Aligning the print head • Replacing ink cartridges • Changing the date and time • Performing additional mai[...]
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150 150 | Maintaining and Transporting the Printer Printing Status Information The status check sheet shows some of the current default settings, the page count, and the status of the maintenance tank. 1. Make sure paper is loaded in the prin ter. 2. Press r Menu . 3. Press d to select TEST PRINT , then press r . 4. Press d to select STATUS SHEET ,[...]
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151 Maintaining and Transporting the Printer | 151 4. Press to exit the menu. For more information about the Printer Status menu, see page 217. Checking Printer Status From the Printer Driver The Epson Status Monitor utility installed with your printer driver lets you check the levels of ink in the printer and the level of the maintenance tank(s). [...]
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152 152 | Maintaining and Transporting the Printer The software checks the amount of ink in the printer and maintenance tank(s) and displays one of these windows: Checking and Cleaning the Print Head If your printed image shows a color shift or horizontal lines, you should check the print head to see if any nozzles are clogged or deflected. If nece[...]
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153 Maintaining and Transporting the Printer | 153 • Win dow s X P : Click Start and select Control Panel . Double-click Printers and Faxes . Right-click your printer icon and select Printing Pref erences . Click the Utility tab. • Mac OS X : Open the EPSON Printer Utility3 in your Applications folder. Select your printer and click OK . You see[...]
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154 154 | Maintaining and Transporting the Printer Checking and Cleaning the Prin t Head Using the Control Panel You can print a nozzle check from the control panel and examine it to determine whether any nozzles are clogge d or deflected. Then you can run a cleaning cycle if necessary. 1. Press r Menu . 2. Press d until TEST PRINT is selected, the[...]
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155 Maintaining and Transporting the Printer | 155 3. Select one of the following, then press OK : • ON: PERIODICALLY —The printer periodica lly checks its nozzles and runs a cleaning cycle if necessary (default). • ON: EVERY JOB —The printer automatically checks its nozzles and runs a cleaning cycle if necessa ry before each print job. Thi[...]
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156 156 | Maintaining and Transporting the Printer 4. Press d until MAINTENANCE is selected, then press r . 5. Press d until CLEANING is selected, then press r . 6. Select one of the following, then press r : • NORMAL CLEANING— Press OK to start the cleaning cycle. • CLEAN EACH COLOR— Press r , select the color pair you want to clean, then [...]
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157 Maintaining and Transporting the Printer | 157 2. Press r Menu . 3. Press u or d until HEAD ALIGNMENT is selected, then press r . PAPER THICKNESS is selected. 4. Press r , then select the paper type loaded in the printer and press OK . 5. Press l three times, then press d to select ALIGNMENT . 6. Press r to select AUTO , then press r again. UNI[...]
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158 158 | Maintaining and Transporting the Printer When the red B Ink Check light is flashing and INK LO W appears on the LCD display, the indicated cartridge is almost expended. Make sure you have a replacement cartridge. When the light stays on and REPLACE INK CARTRIDGE is displayed, the cartridge is expended. You must replace the cartridge befor[...]
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159 Maintaining and Transporting the Printer | 159 4. Then press in the cartridge you want to replace. The cartridge pops out. 5. Remove the expended ink cartridge from the printer. It’s a good idea to save your first set of expended cartridges so you can use them for transporting the printer, if necessary. 6. Make sure the replacement cartridge [...]
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160 160 | Maintaining and Transporting the Printer 7. Hold the cartridge with the arrow pointing toward the printer. Then insert the cartridge into the slot until it clicks into place. Don’t force it in. 8. Close the ink cover. Once the cartridge is installed, the printer return s to its READY state. Note : If you can’t insert the cartridge smo[...]
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161 Maintaining and Transporting the Printer | 161 Changing the Date and Time 1. Press r Menu . 2. Press d until MAINTENANCE is highlighted, then press r . 3. Press d until you see CLOCK SETTING , then press r . 4. Use the d , u , and r buttons to set each item in the date and time, displayed in the following format: MM/DD/YY HH:MM . 5. Press OK to[...]
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162 162 | Maintaining and Transporting the Printer • To change the units of measurement, press d to highlight LENGTH UNITS , then press r . Press d to switch from METRIC to FEET/INCH , then press OK to select it. Press l when done. • To change the temperature units of measurement, press d to highlight TEMPERATURE UNITS , then press r . Press d [...]
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163 Maintaining and Transporting the Printer | 163 3. Press d until CUTTER REPLACEM ENT is highlighted, then press r again. 4. Press OK . The paper cutter moves to the replacement position. 5. To remove the cutter cover, press in the tab and pull it down. 6. Loosen the screw using a cross-head screwdriver.[...]
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164 164 | Maintaining and Transporting the Printer 7. Carefully remove the cutter. 8. Dispose of the cutter in accordance with local regulations. Installing the New Cutter Remove the new blade from its package, then follow these steps to install it: 1. Insert the new cutter into the holder . Make sure the cutter pin goes into the hole. W ARN ING: T[...]
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165 Maintaining and Transporting the Printer | 165 2. Tighten the screw using a cross-head screwdriver. 3. Align the cover, then press it in until it clicks into place. 4. Press OK to finish the replacemen t process. The cutter moves to home position. 5. Run the Cutter Adjustment from the Maintenance Menu on the control panel. After you print the p[...]
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166 166 | Maintaining and Transporting the Printer Replacing the Maintenance Tank The maintenance tank s tores ink that gets flushed from the system during the initial ink charge and manual and automatic print head cleaning. When the tank is almost full, the message MAINTENANCE TANK NEARLY FULL appears on the LCD display. When the tank is completel[...]
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167 Maintaining and Transporting the Printer | 167 3. Grasp the handle at the bot tom of the tank (on the side of the printer) and gently pull out the maintenance tank. Then place it in the plastic bag included with the new tank. 4. Insert the new tank. Caution: Be careful not to spill ink from the maintenance tank when removing it. Hold it upright[...]
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168 168 | Maintaining and Transporting the Printer Cleaning the Printer To keep your printer working at its best, clean it if it becomes soiled. 1. If your prints are soiled by ink on the roller, load inexpensive roll paper and press d to feed the paper withou t printing on it. Press d several times until the paper is clean. 2. Turn off the p rinte[...]
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169 Maintaining and Transporting the Printer | 169 5. If your prints are soiled on the back, wipe the blue area carefully. 6. If powdery dust has accumulated, use a toothpick or similar tool to remove it. 7. Remove the paper basket. Then clean away any dust or dirt around the leg assembly using a soft brush.[...]
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170 170 | Maintaining and Transporting the Printer 8. If the outer case is dirty, clean it with a soft, clean cloth dampened with mild detergent. Keep the ink cartri dge compartments closed to prevent water from getting inside. 9. To wash the paper basket, remove the shafts, then machine wash with mild detergent and air dry. Transporting or Storing[...]
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171 Maintaining and Transporting the Printer | 171 4. Open the front cover and reinstall the packing material that you removed from the print head during setup. Then close the cover. 5. Before you remove the printer from the stand, make sure the casters are locked. 6. Remove the two wing nuts and lock washers securing the printer to the stand (unde[...]
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172 172 | Maintaining and Transporting the Printer 7. Lift the printer using the hand grip s where provided. (See the stickers located near the rear hand grips for the correct holding position.) 8. Keep the printer level while moving it. See page 173 for information about setting up the printer after transporting it. To ship the printer a longer di[...]
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173 Maintaining and Transporting the Printer | 173 5. Release the front caster s. 6. Carefully roll the printer to its new location, then lock the casters. Setting Up the Printe r After Transportation Setting up the printer after transporting it is almost identical to setting it up for the first time. Keep in mind that the first time you st art pri[...]
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174 174 | Maintaining and Transporting the Printer[...]
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Page 175
175 175 As you use your printer, you may occasionally experience a problem. You can diagnose the problem following the guidelines in this chapter or check the FAQs at www.proimaging.epson.com. Then try the most likely solutions until the problem is fixed. This chapter provides inst ructions for the following: • Diagnosing problems • Checking er[...]
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176 176 | Solving Problems Checking Error Messages and Lights The control panel includes various ligh ts and an LCD display to indicate the status of the printer: When your paper runs out, ink is low, or a problem occurs, a message appears on the LCD display, and the ligh ts on the control pan el come on or flash. The following table lists the mess[...]
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177 Solving Problems | 177 CLEANING ERROR AUTOMATIC HEAD CLEANING FAILED RETRY? YES NO Head cleaning did not clear the nozzles. Press to clear the error and run the head cleaning utility again. If cleaning doesn’t start, cancel printi ng from the computer. Then turn the printer off and back on again. CLEANING ERROR NOT ENOUGH IN K. CONTINUE CLEAN[...]
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Page 178
178 178 | Solving Problems INK CARTRIDGE NON-GENUINE CARTRIDGE! QUALITY OF NON-GE NUINE INK MAY VARY. NON-GENUINE CARTRIDGE MAY NOT PERFORM AT OPTIMUM. CONTI NUE? DECLINE ACCEPT A non-genuine ink cartridge is installed. Select DECLINE and replace the ink cartridge with a genuine Ep son ink cartridge; see page 157. INK CARTRIDGE PLEASE USE GENUI NE [...]
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179 Solving Problems | 179 MAINTENANCE TA NK ERROR REPLACE THE RIGHT SIDE MAINTENANCE TA NK The maintenance tank may be incorrectly installed. Reinstall the maintenanc e tank. If the error remains, replace the maintenance tank. For the Pro 9700, note which tank needs replacement; see page 16 6. MAINTENAN CE TANK FULL REPLACE THE MAINTENANCE TA NK T[...]
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180 180 | Solving Problems NOZZLE CLOG DETECTED NOT ENOUGH EMPTY SPACE IN MAINT TA NK CONTINUE CLEANI NG? YES (RECOMMENDED) NO There is not enough space in the maintenance tank to perform cleaning. Select YES , then follow the instructions to replace the maintenance tank. PAPER CUT ERROR REMOVE UNCUT PAPER Roll paper was not cut correctly. Press th[...]
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181 Solving Problems | 181 PAPER SIZE ERROR LOAD CORRECT PAPER SIZE The loaded paper size does not match the size of the image. Make sure the paper size matches the size of the image. PAPER SKEW LOAD PAPER PROPER LY Paper is not loaded straight. Press the button and make sure the paper is loaded straight. PRINTER ERROR RESTART THE PRINTE R You trie[...]
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182 182 | Solving Problems Auto Take-Up Reel Error Messages If you have the optional Automatic Take-Up Reel System, check the following list for error me ssages that might appear: Improving Print Quality You can often improve print quality by doing the following: • Run a nozzle check and cleaning cycle. See page 152 for instructions. • Align th[...]
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183 Solving Problems | 183 If none of these suggestions help, try the solutions in the fol lowing table. Problem Solution Your print has horizontal banding. ◗ Check the ink indicators and light to see if you are low on ink. (If you replace ink cartridges with the printer turned off, the ink indicators will not be accurate.) Replace ink cartridges[...]
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Page 184
184 184 | Solving Problems Your print is grainy, or has misregistration or ghosting . ◗ Check the ink indicators and light to see if you are low on ink. (If you replace ink cartridges with the printer turned off, the ink indicators will not be accurate.) Replace ink cartridges if necessary, as described on page 157. ◗ Run a nozzle check and cle[...]
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Page 185
185 Solving Problems | 185 Your pri nt has gaps or appears faint. ◗ Check the expiration date printed on each of the ink cartridges. If the cartridge is too old, replace it as described on page 157. ◗ Make sure the Media Type s etting in the printer software is correct. ◗ Run a nozzle check and cl eaning cycle (see page 152). ◗ Check the in[...]
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Page 186
186 186 | Solving Problems Solving Operational Problems If you can’t turn the printer on, if it stops printing unexpectedly, or if nothing prints, check the following: • Paper is loaded correctly. • The printer is plugged securely into a working electrical outlet that’ s not controlled by a switch or timer. • The interface cable is secure[...]
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Page 187
187 Solving Problems | 187 Solving Miscellaneous Printing Problems If your printouts are not what you expected, try the suggestions below: Nothing prints. ◗ Turn off the printer and computer. Make sure the interface cable is securely plugged in. Then restart the prin ter and computer. ◗ Make sure the interface cable meets the requirements; see [...]
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Page 188
188 188 | Solving Problems Blank paper is printed. ◗ Make sure your software is installe d correctly and the printer is selected. ◗ Make sure the Paper Size setting in your printer software is correct for the paper you’ re using. ◗ Make sure the Paper Source setting in your printer software is correct . A ruled line on your print appears to[...]
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Page 189
189 Solving Problems | 189 Solving Paper Problems If paper feed or paper jam problems o ccur frequently, try one or more of the following solutions: • For roll paper, try adjusting the Paper Suction setting. See page 82 for more information. You can also adjust this setting through your printer driver. • For heavy or thick media, follow the ins[...]
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Page 190
190 190 | Solving Problems Fixing Paper Eject Problems If the paper is curled too tightly to ej ect properly, make sure the paper guides are attached to the printer. There ar e two paper guides for the Epson Stylus Pro 7700 and five for the Pro 9700. Attach the guides to the bottom of the printer as shown: Do one of the following: • If you are fe[...]
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Page 191
191 Solving Problems | 191 Clearing Paper Jams When roll paper gets jammed in the printer, printing stops and you see a PAPER JAM message on the LCD display. Follow these steps to clear a paper jam: 1. Cut the paper at the paper insertion slot. 2. Press the button to release the paper. 3. Rewind the paper.[...]
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Page 192
192 192 | Solving Problems 4. Open the front cover if necess ary. 5. Carefully pull down the jammed paper. Caution: To avoid damaging the printer, do not touch the cables around the print head or the roller, ink absorption pad, or ink tubes. 6. Close the front cover, if ne cessary. Press the P power button to turn the printer off and then back on.[...]
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Page 193
193 Solving Problems | 193 Solving Problems With the Optional Auto Take-Up Reel If you have problems using the opti onal Auto Take-Up Reel, try these solutions: • Make sure the AC powe r cord is plug ged into the Auto Take- Up Reel. • Make sure you turned the printer off an d then on again after in stalling the Auto Take-Up Reel, and that the c[...]
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Page 194
194 194 | Solving Problems Macintosh OS X 10.4 1. Open the Applications folder, then the Utilitie s folder. 2. Double-click Printer Setup Util ity , select your printer, and then click Delete . 3. If you want to reinstall you r printer software, restart your Macintosh. Then follow the instructions on page 51 to install the software. Windows 1. Do o[...]
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Page 195
195 195 Environmental Electrical Check the label on the back of your printer for voltage information. Operation Storage Temperature 50 to 95 ° F (10 to 35 ° C) Print quality guarantee: 59 to 77 ° F (15 to 25 ° C) –4 to 104 ° F (–20 to 40 ° C) Humidity (without condensation) 20 to 80% RH Print quality guarantee: 40 to 60 % 5 to 85% RH (sto[...]
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Page 196
196 196 | Specifications Dimensions and Weight Printer Interfaces • USB (1.1 and 2.0 compatible) • Ethernet 10/100 BaseT Safety Approvals Media Roll Paper Specificatio n Epson Stylus Pro 7700 Epson Stylus Pro 9700 Height 48 inches (1218 mm) 48 inches (1218 mm) Width 53.4 i nches (1356 mm) 73.4 inches (1864 mm) Depth 26.26 inches (667 mm) 26.26 [...]
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Page 197
197 Specifications | 197 Epson Roll Paper Information and ICC Profiles Paper name Thickness Borderless printing recommended Core diameter ICC profile* Premium Glossy Photo Paper (250) 10 mil (0.27 mm) Yes 3 inch Pro9700 _7700_PremiumGlossy PhotoPaper250.icc (Photo Black) Premium Semi-gloss Photo Paper (250) 10 mil (0.27 mm) Yes 3 inch Pro9700 _7700[...]
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Page 198
198 198 | Specifications Cut Sheets Epson Cut Sheet Paper Sizes Weight range 17 lb (64 g/m 2 ) bond up to posterboard Size group Size name Measurement s A Series A4 8.3 × 11.7 inches (210 × 297 mm) A3 11.7 × 16.5 inches (297 × 420 mm) Super A3/B 13 × 19 in ches (329 × 483 mm) A2 16.5 × 23.4 inches (420 × 594 mm) A1 23.4 × 33.1 inches (594 [...]
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Page 199
199 Specifications | 199 US-ARCH ARCH A 9 × 12 inches (229 × 305 mm) ARCH B 12 × 18 inches (305 × 457 mm) ARCH C 18 × 24 inches (457 × 610 mm) ARCH D 24 × 36 inches (610 × 910 mm) ARCH E* 36 × 48 inches (910 × 1219 mm) B Series B5 7.2 × 10.1 inches (182 × 257 mm) B4 10.1 × 14.2 inches (257 × 364 mm) B3 14.2 × 20.3 inches (364 × 515 [...]
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Page 200
200 200 | Specifications * Epson Stylus Pro 9700 only Epson Cut Sheet Paper Information and ICC Profiles Others — 24 × 30 inches (610 × 762 mm) — 30 × 40 inches* (762 × 1016 mm) — 36 × 44 inches* (914 × 1118 mm) — 11.8 × 15.7 inches (30 × 40 cm) — 15.7 × 23.6 inches (40 × 60 cm) — 23.6 × 35.4 inches (60 × 90 cm) Paper name T[...]
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Page 201
201 Specifications | 201 Printable Area Default roll paper margins are 0.59 inch (15 mm) top and bottom, and 0.12 inch (3 mm) right and left. Using the menu system, you can set all the margins to 15 mm or 3 mm, or set the top marg in to 35 mm. Se e page 217 for details. The borderless printing feature allows edge-to-edge printing on some media. Ink[...]
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Page 202
202 202 | Specifications[...]
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Page 203
203 203 If you want to print multiple images on roll paper and have the printouts rolled up automatically, you can use the optional Auto Take-Up Reel (Epson Stylus Pro 9700 only). To install the Auto Take-Up Reel, follow the instructions in the manual that came with it. You can wind your printed media either forward (with the printed surface outsid[...]
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Page 204
204 204 | Using the Optional Auto Take-Up Reel Loading Roll Paper On to the Take-Up Reel Before you load roll paper onto the take-up reel core, check the following: • Turn off the Auto Take-Up Reel to avoid injury. • Make sure that the leading edge of the roll paper is stra ight. 1. Plug in the power cord. 2. Make sure the printer is on and th [...]
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Page 205
205 Using the Optional Auto Take-Up Reel | 205 Winding Prints Forward 1. Tape the leading edge of the p aper to the take-u p reel core in three places. 2. Press the d button to feed the paper forward and create some slack. 3. Set the Manual switch on the Auto Take-Up Reel to Forward and hold it long enough to take up at least three turns of paper o[...]
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Page 206
206 206 | Using the Optional Auto Take-Up Reel Winding Prints Backward 1. Wind the bottom of th e roll paper arou nd the back of the reel as shown below, then tape the leading edge of the paper to th e reel in three places. 2. Press the d button to feed the paper forward and create some slack. 3. Set the Manual s wi t c h o n t h e A u t o T a k e [...]
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Page 207
207 Using the Optional Auto Take-Up Reel | 207 Printing Using the Auto Take-Up Reel Once the Auto Take-Up Reel is installed and paper is attached to it, you can use it to take up your prints. 1. Set the Auto switch to Forward or Backward , depending on how you set up the paper. 2. Send a print job to the printer. When the media blocks the sensor, t[...]
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Page 208
208 208 | Using the Optional Auto Take-Up Reel 5. To remove your prints, turn the lever to unlock the reel, and then slide it left. Support the reel with one hand to keep it from falling. 6. Remove the take-up reel core from the paper stop on both ends of the reel. Reversing the Paper Stops for a 2-in ch Paper Reel Core You can use a 2-inch roll pa[...]
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Page 209
209 Using the Optional Auto Take-Up Reel | 209 2. Reverse the paper stop so that the smaller knob is on the outsid e. Then pinch the clip and reinstall the paper stop on the drive unit. 3. Remove the paper stop from the movable unit by pinching the knob.[...]
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Page 210
210 210 | Using the Optional Auto Take-Up Reel 4. Reverse the paper stop so that the smaller knob is on the outsid e. Then pinch the knob and reinstall the paper stop on the movable unit. Installing a Take-Up Reel Core 1. Make sure the lock lever is released. Then slide the movable paper stop all the way to the left.[...]
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Page 211
211 Using the Optional Auto Take-Up Reel | 211 2. Slip one end of the take-up reel co re over the paper stop on the drive unit. 3. Insert the pape r stop on the mova ble unit into the other end of the core.[...]
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Page 212
212 212 | Using the Optional Auto Take-Up Reel 4. Turn the lever to the front to lock the movable unit.[...]
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Page 213
213 213 This Appendix summarizes the functions of the control panel’s lights and buttons (below), describes the inform ational messages and icons you may see on the LCD display (see page 216), and lists the available menu settings (see page 217). Control Panel Buttons and Lights Buttons Button Description P Power Turns the printer on and off Paus[...]
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Page 214
214 214 | Control Panel Summary d Paper feed Down Feeds the paper forward. Press and hold to feed paper faster. When paper is unlocked, reduces paper suction Changes setting param eters within menu mode u Paper feed Up Feeds the paper backward When paper is unlocked, increases paper suction Changes setting param eters within menu mode OK Executes s[...]
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Page 215
215 Control Panel Summary | 215 Lights See “Checking Error Messages and Lights” on page 176 for instructions on responding to problems indicated by the pri nter lights. Light Description P Power On: printe r is turned on Flashing: printer is printing or shutting down Off: printer is turned off Pause/reset On: printer is paused, in Men u mode, o[...]
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Page 216
216 216 | Control Panel Summary LCD Display Icons Icon Description Paper Source icons Sheet Roll paper with Auto Cut On Roll paper with Auto Cut Off Platen Gap icons Widest Wider Wide Narrow Roll paper icon s Displays when a non-default ROLL PAPER MARGIN setting is selected in the PRINTER SETUP menu; see page 217 for details Displays when the ROLL [...]
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Page 217
217 Control Panel Summary | 217 Menu Setting Summary Press the Menu button to enter menu mode and select the settings summarized here. Menu setting Description PRINTER SETU P menu PLATEN GAP Adjusts the distance from the print head to the paper; see page 76 for details. STANDARD for most printing WIDE or WIDER if images are smeared NARROW for thin [...]
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Page 218
218 218 | Control Panel Summary TEST PRINT menu NOZZLE CHECK Prints a nozzle check pattern; see page 154 for details. STATUS SHEET Prints a sheet showing the status of various printer parts and settings; see page 150 for details. NETWORK STATUS SHEET Prints a sheet showing th e network settings; see the on-screen Network Guide for details. JOB INFO[...]
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Page 219
219 Control Panel Summary | 219 PAPER SETUP menu (see page 59 for details) ROLL PAPER REMAINING Sets up t he automatic media tracking and identification system. When this setting is ON , you can also set the ROLL PAPER LENGTH and ROLL LENGTH ALERT to keep track of the remaining paper. See page 61 for detail s. PAPER TYPE Selects the media type load[...]
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Page 220
220 220 | Control Panel Summary DRYING TIME Selects a drying ti me for ink to avoid smearing (from 0 to 10 seconds). PAPER SUCTION Adjusts the suction pressure when printing on thin paper or backlight film. STANDARD –1 to –4 SET ROLL PAPER TENSION Raises the tension to prevent wrinkles when printing on cloth or thin paper. STANDARD HIGH HIGHER [...]
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Page 221
221 221 A Accessories, 12 Adobe Photoshop, 141 to 148 Aligning print head, 156 to 157 Always spool RAW datatype setting, 108 Auto Cut setting Mac OS X 10.4, 134 Mac OS X 10.6 & 10.5, 121 Windows, 96 Auto Rotate setting, Windows, 96 Automatic media tracking, 61 Automatic Take-Up Reel, optional ordering, 12 problems, 193 using, 203 to 210 B Bandi[...]
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Page 222
222 222 | Index Custom Preset Mac OS X 10.4, 136 to 137 Mac OS X 10.6 & 10.5, 124 Windows, 104 to 105 Cut sheet paper loading, 73 to 74 supported sizes, 198 to 200 Cutter cutting paper manu ally, 69 ordering replacement, 12 replacing, 162 to 165 D Date and time setting, 161 Default settings, rest oring, 161 to 162 Deleting print jobs Mac OS X 1[...]
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Page 223
223 Index | 223 L Language, control panel, 16 1 to 162 Layout Mac OS X 10.4 options, 126 to 129 Mac OS X 10.6 & 10.5 options, 113 to 116 Windows options, 99 to 100 LCD display icons, 19 LFP Remote Panel, 55 to 56 Lights, control panel, 19, 176, 213 to 215 Loading cut sheet paper, 73 to 74 roll paper, 59 to 68 M Mac OS X checking printer status,[...]
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Page 224
224 224 | Index Messages, control panel, 176 to 181 Mirror Image setting problems, 187 Windows, 99 Monitoring printer control panel, 176 to 181 Mac OS X 10.4, 138 Mac OS X 10.6 & 10.5, 125 Windows, 107 to 110 Moving printer, 170 to 173 myEpsonPrinter.com, checking status, 150 N Network configuring software, 52, 56 connection, 48, 51 Network Set[...]
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Page 225
225 Index | 225 Paper Type, selecting on control panel, 59 to 60 Pause/reset light, 19, 176, 213 to 215 Pausing print jobs Mac OS X 10.4, 138 Mac OS X 10.6 & 10.5, 125 Windows, 107 Photoshop, Adobe, 141 to 148 Platen Gap setting control panel, 76 to 77 Mac OS X 10.4, 134 Mac OS X 10.6 & 10.5, 120 problems, 185 Windows, 101 Power cable, 42 P[...]
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Page 226
226 226 | Index Problems banding, 183 blank paper, 188 blurry prints, 185 cable, 187 color, 184, 188 diagnosing , 175 faint prints, 185 garbled characters, 187 ghosting, 184 graininess, 184 inverted image, 187 margin, 187 misalignment, 183 misregistration, 184 nothing prints, 187 operational, 186 to 187 paper, 189 to 192 print quality, 182 t o 186 [...]
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Page 227
227 Index | 227 Stylus Pro 7700, paper basket, 27 to 33 Stylus Pro 9700, paper basket, 34 to 42 Suction, 83, 101, 120, 13 4 Super strong cleaning cycle, 162 Support, Epson, 13 System requirements, 13 T Take-Up Reel, Auto, see Automatic Take-Up Reel, optional Technical support, 13 Temperature requirements, 195 Test Print menu, 150 Time and date sett[...]
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Page 228
228 Index | 228[...]