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ESET Smart Security 6 manual

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Table of contents for the manual

  • Page 1

    E S E T S M A R T S E C U R I T Y 6 User Gu i de ( i nt e nded f or p rod uc t v ersi on 6.0 a nd hi g her) M i c rosof t Wi ndo w s 8 / 7 / V i st a / X P / Home Server 200 3 / Home Server 2011 C l i c k here to d ownl oa d the most rec ent versi on o f thi s do c um ent[...]

  • Page 2

    E S E T SM A R T S E C U R I T Y C opyrig ht 20 13 by E SE T, spol. s r . o. E SE T S m ar t Sec u rity was d ev elo p ed by E SE T, spo l . s r . o . For m o re info rm at io n visit w w w . eset.c o m. A ll r i g ht s r e ser ved . N o par t o f t his do cum ent at io n m ay be r ep rod u c e d , s t o red in a retrieval syst em o r t ra n sm i t[...]

  • Page 3

    Conte n ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 ESET S m ar t S e c ur i t y 6 1. .. . .. . .. .. . .. . .. . .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. . .. . .. . .. .. . .. . .. . .. . 5 W ha t' s ne w 1 .1 .. . .. . .. .. . .. . .. . .. . .. . .. . .. . .. . .. .[...]

  • Page 4

    . . .. .. .. . . . .. .. .. . . .. .. .. . . . .. .. .. . . . .. .. .. . . . .. .. . . . . .. .. .. . . .. .. .. . . . .. .. .. . . . .79 P rox y ser ver set up 4 .6 .10 . . .. .. .. . . . .. .. .. . . .. .. .. . . . .. .. .. . . . .. .. .. . . . .. .. . . . . .. .. .. . . .. .. .. . . . .. .. .. . . . .79 A lerts a n d no t if ic atio n s 4 . 6. 1[...]

  • Page 5

    5 1. E S E T S m a r t S e c ur it y 6 E SE T Sm a rt Sec urit y 6 represent s a new approac h t o t rul y i nt eg ra ted c o mput er sec urit y . The m ost rec ent v ersi o n o f t he T hrea tS ense® sc anni ng engine, com bine d wi th our cust om P ersona l fi rew a l l a nd A nt i sp am m od ul e, uti l i zes speed and prec i sion to keep y o u[...]

  • Page 6

    6 R oll bac k pr evi ou s vi r u s s i g natu r e database If y ou suspect t ha t a virus signat ure d at aba se or pro duct modul e up dat e ma y b e unst a b le o r corrupt , y ou c a n roll bac k t o t he p revi ous v ersi o n and disa b l e up dat es f or a set p eri o d o f ti me. Impr ov ed A nti -Ph ish i ng pr otecti on E SE T Sm a rt Sec u[...]

  • Page 7

    7 a pp l ic at ions t o a pp ea r and rel ea se sec uri ty up d a t es to el i mi nat e po t ent ia l t hrea ts on a reg ul a r b a si s. It i s im po rt a nt to do w nl o ad thes e sec uri ty upd at es as th ey ar e rel ea sed. Mi crosof t Wi ndows and web b rowser s such as Inte rnet E x p l orer a re tw o ex am p l es of pro g ra m s for whi c h[...]

  • Page 8

    8 2. I ns ta l l a ti o n T here a re several met ho ds for i nst al li ng E SET Sm a rt Sec urit y o n y our c omput er. Inst a ll at ion me t hod s ma y vary dep ending on c o unt ry an d mea ns of dist ri buti on: L i ve i nst al le r ca n be do wn l oaded f rom t he E SE T w ebsi t e. The inst al l a ti o n p a c ka g e i s universa l for al l [...]

  • Page 9

    9 2 . 2 O ffl i n e i n st a l l a t i on Once yo u la unch t he off li ne inst al l a ti o n (.m si ) p a c kage, the i nst al la ti on w i za rd w i ll g ui de y ou th roug h t he set up pro c ess. Fi rst , the p rog ram c hec ks to see i f a new er versi on of E SE T Sma rt Sec urit y is a vai la b l e. If a newe r v ersi o n is f o und y ou w i[...]

  • Page 10

    1 0 2. 2. 1 Ty p i ca l i n s ta ll a ti o n T yp i c al in st a ll at ion mode p rov i des c onf i g ura t ion o pti ons a pp ropria te f o r most users. These sett in g s p rov i de ex c el len t sec urit y , eas y setup and high system perform anc e. Typic al inst al l a t i o n mode i s the defa ult op t i o n and i s rec omm ended f or users w[...]

  • Page 11

    1 1 T he nex t i nsta ll a t i o n wi nd ow off ers the op t i o n to set a p as sw ord to p rote c t y our pro g ra m sett i ng s. Sel ect Pr otect con fi g ur at ion s e t ti ngs w it h a pas s wor d and enter y our passw o rd i nt o the th e Ne w pass w or d an d C on f i r m ne w pas s w ord fi el ds. T hi s p a ssw o rd wi l l b e req ui red t[...]

  • Page 12

    1 2 2 . 5 U pg r a di n g t o a m or e re c e n t v e r si on New versi ons o f E SET Sm a rt Sec urit y are i ssued to im p l em ent im pro vement s o r fi x is sues tha t ca nnot b e resolved by a ut oma ti c up dat es t o prog ra m modules. Up g ra ding to a m ore rec ent v ersi o n ca n b e a c c o mpl ish ed i n sev era l w a ys: 1. Autom a t [...]

  • Page 13

    1 3 3 . B e g i nne r ' s g ui d e T hi s c ha pter p rov i des a n in i t ia l ov ervi ew o f E SE T Sm art Sec uri t y and it s basi c sett in g s. 3 . 1 I n t r odu c i n g u se r i n t e r fa c e d e si g n T he ma in p rog ram wi ndo w o f E SET Sm a rt Sec urit y is divi d ed int o tw o ma in sec ti ons. Th e p ri ma ry w i ndow on the r[...]

  • Page 14

    1 4 c hange th e sta tus of i nd ivi d ual mod ul es, c l ic k S etu p an d sel ec t th e d esi red mod ul e. T he red ic on si g na l s c ri ti ca l p rob l em s – ma x im um p rote c ti o n o f y our c omput er i s no t ensured. Po ssi ble reasons a re: Rea l-t i m e fi l e sy st em p rote c ti o n is disa b l ed Personal f i rew al l i s d i s[...]

  • Page 15

    1 5 w i ll respond quic kl y t o yo ur q uest i ons and help fi nd a resol ut i o n. 3 . 2 U pdat e s Upd at i ng the virus signat ure d at aba se an d up dat ing prog ra m com p onents i s an im p orta nt par t o f p rotec t i ng y our system a g ai nst ma li c i ous code. Pay c a ref ul a t t enti on to the i r c onfi g ura t i o n and op era ti [...]

  • Page 16

    1 6 T he A dv anc ed set up wi ndo w (c l i ck S e tup in t he ma in menu a nd the n cl i c k Ente r adv a n ced s etu p. .. , o r p ress F 5 o n y our keybo ar d) c ont a i ns addit iona l upd a t e op ti ons. Cl ic k Upd at e in t he A dv anc ed set up t ree to th e lef t. The Up date s e r v er dro p- d own m enu i s g rey ed o ut and set t o Ch[...]

  • Page 17

    1 7 c o mm uni c a t ion enabl ed a nd ha ve rem ote d eskt o p shar i ng ava i l abl e. 3 . 4 A n t i -T h e ft T o protec t yo ur com pute r in c ase of a loss or t hef t , c hoose fr om t he fol low ing op ti ons t o regist er y o ur com p ute r wi th t he E SE T Anti - Th ef t sy st em . 1. Aft er a succ essf ul ac t i v at i on c l ic k E n ab[...]

  • Page 18

    1 8 4. Wo r k wi th E S E T S m a r t S e c ur i ty T he E SE T Sm art Sec uri t y set up op t i o ns al low y ou to adj ust t he p rote c t ion level s of yo ur com pute r and netw ork. T he S etu p m enu cont ai ns fol l o w i ng: Com pu t e r Ne tw or k W e b and Em ai l Par e ntal con tro l C l ic k any com ponent t o a djust t he advanc ed set[...]

  • Page 19

    1 9 W e b and Em ai l pro t ec ti o n setup al l ows y o u to enabl e or d i sa b le the f oll owi ng c o mponent s: W e b acc e s s pr ote ct ion – If enabl ed, a l l t ra f fi c t hroug h HT TP or HT T PS i s sc a nned f or ma li ci ous soft wa re. Em ai l cl ien t pr ote ct ion – Moni tors c omm uni c a ti o n rec ei v ed through P O P 3 a n[...]

  • Page 20

    20 c o nf i rm . Com pu t e r scan s e tup . .. – Cl i c k t o a djust t he p a ra met ers of t he on- d em a nd sc a nner ( ma nual ly ex ecut ed sc a n) . 4. 1. 1 A n t iv i r u s an d an ti s p y w a r e Anti v i rus a nd ant i spy w a re pro t ec ti on g uards agai nst m a l ic i ous system a t t a c ks b y c ont rol l ing fi l e, ema i l and[...]

  • Page 21

    21 B y d ef a ul t, Rea l-t i m e fi l e sy st em p rote c t ion la unc hes at system st a rt up and prov ides uni nt errupted sca nni ng . In speci a l c ases ( e.g ., i f ther e is a conf li c t wi th a not her rea l - ti me sc anner ) , rea l - ti me protec ti on c a n b e term i na t ed by d esel ec t i ng S ta r t R eal-t i me fil e s y s te m[...]

  • Page 22

    22 requi rem ents. Whi l e the A dva n ced h eu ris ti cs o n e xe cuti n g f i les fro m re mov ab le me di a op t i on is ena b le d, i f y o u wi sh t o ex c lude so me removabl e medi a (U SB ) ports f rom bein g sc anned b y adv a nc ed heuri sti c s on fi l e ex ec ut i o n, cl i c k Exce pti on s . .. to op en the rem o vable medi a d ri ve [...]

  • Page 23

    23 4. 1. 1. 1. 4 Ch e c k i n g r e al -t i me p r o te c ti o n T o veri f y tha t rea l-t i m e p rot ec ti o n is w orki ng an d d et ec ti ng viruses , use a test f i le f rom ei ca r.c om. Thi s t est fi l e is a ha rm less f i le detec t a ble by a l l an t i vi rus p rog ram s. The f i le w a s cre a t ed by th e E I C AR c o mpa ny ( E urop[...]

  • Page 24

    24 m a l wa re a nd other potent ia l threa ts . T hi s type of sc an c a n b e al so ini t i at ed by c l ic ki ng C us tom s can , a nd the n sel ec ti ng R emova ble me dia fr om t he S c an targets d rop- d own men u and c li ck i ng S c an . See Sc a n p rog ress for more i nf orm a t i o n about the sca nni ng p roc ess. We rec o mm end tha t[...]

  • Page 25

    25 c urrent l y l og g ed user d oesn't have enoug h privi leges to ac ces s the a pp ropria te fi le s to b e sc anned. Note tha t th i s butt o n is not avai l a b le i f c urrent ly log g ed user ca nnot c a l l UAC op era t ions as Ad mi ni st ra tor. 4. 1. 1. 2. 2 S ca n p r o g r e s s T he sc a n p rog ress wi nd ow show s the c urrent [...]

  • Page 26

    26 4. 1. 1. 2. 3 S c an p r o f i le s Y our p ref erred sca n para me t ers c a n b e saved for f ut ure sc a nni ng . We rec o mm end tha t yo u crea te a d i f ferent p rofi le ( wi th vari ous sc a n ta rg et s, sca n met ho ds an d o t her para met ers) for ea c h reg ul a rl y used sc a n. T o c rea te a new profi le , o pen the A dv an c ed [...]

  • Page 27

    27 4. 1. 1. 4 Idle - s t at e s ca n n in g Idle sc anner c an be conf igured and enabl ed i n Ad v ance d se tup under C ompute r > An ti v i r u s an d an t i s pyw a r e > Idle- s tat e s c ann i ng . When the c omput er i s in idl e sta te , then a si l ent c omput er sc a n is p erf orm ed on al l loc al drives. See a l so Id le st at e [...]

  • Page 28

    28 Path – P at h to ex cl ud ed fi l es and fol d ers. Thr e a t – If the re is a nam e o f a thr ea t nex t t o a n ex cl uded f i le, i t mea ns tha t th e fi le is onl y ex cl uded f or the g iven t hrea t, not c o mpl etel y. If t ha t fi l e b ec omes inf ec t ed l a t er wi t h o t her ma l w a re, i t wi l l b e d ete c t ed by the ant i[...]

  • Page 29

    29 4. 1. 1. 6. 2 Op ti o n s Use the O ptions sec ti on to sel ec t th e met hod s used whe n sca nni ng the system f or i nfi lt ra t i o ns. The f ol l o wi ng o pti o ns a re ava il abl e: He ur istic s – A heuri st ic i s an a l g o ri t hm ana lyz ing the (m al i c i o us) ac ti vit y of prog ram s. T he ma in a dv a nt a g e is t he abi li [...]

  • Page 30

    3 0 4. 1. 1. 6. 5 L im i ts T he L im it s sec ti on al l ows y o u to sp ec if y t he ma x im um si z e of ob je c t s and level s of nest ed a rc hives to b e sc a nned: M aximum object s iz e – Defi nes the m a x i mum siz e o f o bjec ts to b e sc anned. The g i ven ant ivi rus modul e wi ll then sc an onl y ob jec t s sma ll er tha n t he si[...]

  • Page 31

    3 1 E ac h uses t he st a ndard cl ea ni ng level an d wi l l at tem pt to cl ea n the fi le a nd move it to Quar a nt ine or term ina te the c o nnec ti o n. A no t i f ic at ion w i ndow is d ispl ayed in the noti f i c at ion ar ea at th e b ott o m right c orner of t he scr een. For m ore inf orma ti o n about c l eani ng l ev el s and b eha vi[...]

  • Page 32

    3 2 4. 1. 1. 8 Do c u m e n t p r o t e c ti o n T he D ocum ent p rotec t i o n fea ture sc ans M i c roso f t O ff ic e d ocum ents before t hey ar e o pened, as wel l as fi l es do w nl o aded a ut oma ti c a l ly by Int ernet E x p l orer suc h as M i c ro soft A ct iveX ele m ent s. D oc um ent p rote c t i o n p rov i d es a l ayer o f protec[...]

  • Page 33

    3 3 4. 1. 2. 1 Fi lt e r in g r u le s T he Fi lt er d evic e a c cess w i nd ow d i spl a ys ex i st ing ex te nded rul es f or removabl e medi a. Ca tegor y – Removabl e medi a type ( C D /D V D/USB ...) . De scr ipti on – Fi l ter dev i c e rul es d esc ript ion. R i ghts – Asso c i at ed p erm i ssi o ns of g iven d evic es, th a t ma tc [...]

  • Page 34

    3 4 No te : Fi lt eri ng p ar a m et ers i n al l text f i elds are ha ndle d ca se-sensi t i v e a nd no w i l d ca rds ( * , ?) are sup po rt ed. They ha ve t o be wr i t ten ex a c t ly a s d el i v ered b y the v endo r. Cl i c k t he Popu l ate wi th con ne ct e d de v i ce par a m e t e r s .. . op t i o n to c ho ose/fi l l wi th removabl e [...]

  • Page 35

    3 5 If y ou sel ect As k as the defa ult a c ti o n, E SE T Sm art Sec uri t y wi l l d i spl a y a dia log wi nd ow every ti me a n op era t i o n is run. Y ou c a n choose to De n y o r All ow the o perat i on. If y ou d o not c hoose an ac t i on, an a c ti o n wi ll b e sel ect ed b as ed on th e pre- defi ned rul es. T he Allow ac ces s to ano[...]

  • Page 36

    3 6 4 . 2 N e t w or k T he P ersona l fi rew a l l c ont rol s al l net work t ra ff ic t o a nd fr om t he sy st em . Thi s is a c com pli shed by al l owi ng o r d eny i ng i nd ivi d ual netw o rk c onnec ti ons b a sed on spec i f ied fi lt eri ng rule s. It prov ides pro t ec ti on agai nst at ta ck s from remot e c o mput ers a nd ena bles b[...]

  • Page 37

    3 7 4. 2. 1 F il te r i n g m o de s Fi ve fi l t eri ng modes are a vai l a ble f o r the E SE T Sma rt Sec urit y Personal f i rew al l . Fi lt eri ng modes c a n b e found i n A dva n ced s e t up (F 5 ) b y cl i c ki ng Ne tw or k > Pe rs on al fi r e w a ll . T he b eha v ior of t he fi rew a l l c ha ng es b a sed on t he sel ect ed mode. [...]

  • Page 38

    3 8 deny a speci fi c servic e assoc ia ted wi th a sta nd a rd po rt number (H T T P – 80 , P O P 3 – 110, et c .) A dd r e mote I P addr e ss / Tru ste d z on e – A remot e IP a dd ress o r zone c a n b e used as a p ar a m et er f or new rul es defi ni ng al l net work c onnec ti o ns b et w een t he loc al system a nd th a t remot e addre[...]

  • Page 39

    3 9 yo ur com pute r. Ma ny inf il t ra ti o ns try to o bta in a nd send priva t e d a t a , or d ownl oad o th er ma li c i o us appli c a t i o ns to ho st w orkst at ions. T he P ersona l fi rew a l l a l l o w s y ou to d et ec t an d ter mi na t e suc h connec ti ons. Disp la y infor m at i on about applic at ion a ll ows y ou to d ef ine how[...]

  • Page 40

    4 0 4. 2. 3 . 1. 1 De t ai le d vi e w o f al l r u l e s T o see the fol low i ng inf orma ti on i n the Zone and rule setup wi nd ow, c li c k Tog g le d e t ai l e d vi e w of a ll r u les . Name – Na me of rul e, c hec kbo x mu st b e selec t ed to ac t i v at e the rul e. A ct ion – Show s the dir ec ti o n o f com m uni ca ti on a nd ac t[...]

  • Page 41

    4 1 4. 2. 3 . 2 Edit i n g r u l e s M od i f i ca ti on i s req ui red eac h t i m e any o f the m oni t ored p a ra met ers a re c ha nged . In thi s ca se, the rul e ca nnot f ul fi ll the c o ndit ions an d the spec i fi ed ac ti on c a nnot b e a pp l ied. If para met ers have cha ng ed , the g i v en connec ti on ma y b e ref used , whi c h c[...]

  • Page 42

    4 2 4. 2. 4 . 1. 1 Zo n e au t h e n ti ca ti o n - C li e n t co n f ig u r a ti o n In the Z on e an d r u le s e t up wi nd ow, cl ic k th e Z one s ta b a nd c rea te a new z one usin g t he nam e o f t he z one a ut hent ic a t ed b y the server. T hen c l i ck Add IPv4 addr es s a nd sel ect t he S ubn et o pti on to add a subnet ma sk t ha t[...]

  • Page 43

    4 3 T o t est y our set t ings, c l ic k the Te s t butt o n. If a ut hent ic at i on i s suc c essf ul, a Ser ver a uthenti c ation s uc c es s ful not i f ic at ion w i ll a pp ea r. If a ut henti c a t i o n is not c o nf i g ured prop erl y , one of t he fol low ing error messa g es wi ll a ppear: Ser ver authenti ca ti o n fail ed . Maximum ti[...]

  • Page 44

    4 4 4. 2. 4 . 1. 2 Zo n e au t h e n ti ca ti o n - S e r v e r co n f ig u r a ti o n T he aut hent i ca ti on pro c ess c a n b e ex ec ut ed b y any com pute r/server c onnec t ed t o t he netw ork tha t i s to b e a ut hent ic a t ed. T he E SE T Authent i c a t ion Server appli c a t ion needs to b e ins t a l led o n a com p ute r/server th a[...]

  • Page 45

    4 5 4. 2. 5 Es ta bli s h i n g c o n n e ct io n - de te c t io n T he P ersona l fi rew a l l detec ts eac h new ly- c rea ted netw ork c o nnec ti o n. The ac ti ve fi rew a ll mode d eter m i nes w hi ch a c ti o ns are p erf orm ed for t he new rul e. I f Au t omat i c m ode or Polic y - base d mode i s ac ti vat ed , the P ersona l fi rew al [...]

  • Page 46

    4 6 4. 2. 7 S y s te m i n t e g r at io n T he E SE T Sm art Sec uri t y P ersona l fi rew a l l c a n op era t e at severa l level s: A ll featur e s a ct iv e – The P ersona l fi rew al l i s ful l y in t eg ra ted a nd i t s com p onents are a c ti v e b y defa ult . If y our c o mput er i s connec t ed to a l arge net w ork, or t o t he in t[...]

  • Page 47

    4 7 It is po ssi b l e to d i sa ble t he we b/ema il /an t i sp am protec ti on modul e tem p orar i ly by c l ic ki ng E n abl e d . Config ur e . .. – O pens w eb/ema il /a nt ispa m p rote c t i o n advanc ed sett in g s. Us e r 's Whitelist – Op ens a d i al o g w i nd ow wher e y ou c a n add , ed i t o r d el et e ema i l addresses [...]

  • Page 48

    4 8 4. 3 . 1. 1. 1 Em ai l cl i e n t p r o te ct i o n c o n fi g u r at i o n T he E ma il c l ient protec ti on m od ul e supp orts t he fol low ing ema i l cl i ent s: Mi c rosoft Outl o ok, O utl oo k E x p ress, Wi nd ows M a i l, Wi nd ows L i ve Ma i l and Moz i ll a T hunderbird. E ma i l protec ti on work s as a p l ug -in f or t hese pro[...]

  • Page 49

    4 9 4. 3 . 1. 3 POP3, POP3 S fi l te r T he P O P 3 protoc ol is t he most wi d esprea d pro t oc ol used t o rec eive ema i l com muni ca ti on i n an em a i l c l ient a pp l ic at ion. E SE T Sm a rt Sec urit y p rov i des protec ti on f or thi s protoc ol reg ardl ess of t he ema il cl i ent used . T he p rot ec ti o n module prov i ding th i s[...]

  • Page 50

    50 m et hods) a nd th e resul t i ng index v a l ue d et erm ine s whet her a me ssa g e is spa m or no t . Anti spam p rote c t ion in E SET Sm a rt Sec urit y al low s y ou t o set d i f f erent para met ers to work w it h ma il i ng li st s. O pti o ns a re as fol l o w s: S ta r t e ma il cl i e n t antispam pr otecti on automa ti ca ll y – A[...]

  • Page 51

    51 4. 3 . 2 W e b acc e s s p r o t e c ti o n Int ernet c onnec ti v i t y i s a st a ndard fea ture in a p ersona l com p ute r. Unfort unat el y, i t has a l so b ec ome t he ma i n medi um f or tra nsfe rri ng ma li c i o us code. Web ac ce ss p rote c t ion works by m oni t ori ng com m uni ca ti on b et ween w eb bro w sers a nd rem ote serve[...]

  • Page 52

    52 4. 3 . 2. 1. 1 A ct iv e mo de fo r w e b br o w s e r s E SE T Sm a rt Sec urit y al so cont ai ns the Activ e m ode submenu, w hi ch defi nes the c hec ki ng mode for w eb b rows ers. Act ive mode i s usef ul b ec a use i t ex am ine s d at a t ra nsfer red f rom a pp l ic at ions a c cessi ng the Int ernet a s a wh ole , regardl ess of whe t [...]

  • Page 53

    53 R e mov e / R emove al l – Cl ic k R emove t o delet e the sel ect ed add ress f rom t he l i st . To d el ete a l l addresses, sel ect R e mov e al l . Exp or t . .. – Sa ve a dd resses fr om t he cur rent l i st to a si mple text f i l e. 4. 3 . 3 Pro t o c o l fi l te r i n g Anti v i rus protec ti on for t he appl i c at ion pro t ocol s[...]

  • Page 54

    54 4. 3 . 3 . 2 Ex cl u de d ap p l i cat i o n s T o ex c l ud e c o mm uni c a ti o n o f sp ec if ic net work-aw a re appl i c at ions fr om c ont ent fi lt eri ng , sel ec t t hem in t he l i st . HT T P / PO P 3 /I M AP c omm unic a t i o n o f t he sel ect ed appli c a t i o ns wi ll no t b e c heck ed f or t hrea ts. We rec o m m end usi ng [...]

  • Page 55

    55 4. 3 . 3 . 3 Ex cl u de d IP addr e s s e s T he ent ri es i n the l ist w i l l be ex c l uded from the protoc o l cont ent f i l teri ng . HTT P /P O P 3 /IMAP com m uni ca ti on fr om/t o t he sel ec ted add resses w i ll not be c hec ked for t hrea ts. We rec o mm end usi ng thi s op t i o n o nl y for a dd resses tha t a re know n to b e tr[...]

  • Page 56

    56 4. 3 . 3 . 4 SS L p r o t o c o l ch e c k i n g E SE T Sm a rt Sec urit y enabl es y ou t o c hec k p rotoc o l s enc a psul a t ed i n SSL pro t oc ol. You ca n use v a ri o us sca nni ng modes f or SSL p rotec t ed c omm unic a t i o ns usin g t rust ed c erti fi c a t es, unknow n ce rt if ic at es, or ce rt if ic at es tha t a re ex c l ude[...]

  • Page 57

    57 4. 3 . 3 . 4 . 1. 2 Ex c l u de d ce r t if i ca te s T he E x cl ud ed c ert if ic at es sec t i on cont ai ns c ert if i c a tes t ha t are consi d ered sa f e. The cont ent of enc ry pted c o mm uni c a t ions uti l i zi ng the cer t i fi ca tes in t he li st wi ll no t b e chec ked f or threa ts. We recom mend onl y ex cl uding we b c erti f[...]

  • Page 58

    58 NOTE: Po te nt i al phishi ng websi t es th a t have b een whi t el ist ed wi ll ex p ir e af ter sev era l hours b y defa ult . To al low a w ebsi t e p erm a nentl y , y ou c a n use t he URL a dd ress ma nagemen t tool . From t he Ad v ance d se tup (F 5) cl i c k W e b and e m a il > W eb acces s pr otecti on > UR L addr e s s manag e [...]

  • Page 59

    59 If y ou cl i c k Par e ntal con tro l i n the S e tup p a ne from the m a i n pro duct wi ndo w o f E SET Sm a rt Sec uri t y, y ou w i l l see tha t t he ma in wi nd ow i s d i vided i nt o t hree sec ti ons. 1. Pare ntal c on t r ol Aft er desel ec ti ng E n abl e d on the right, a Tempor ar il y di s abl e pr ote c t ion wi nd ow wi l l appea[...]

  • Page 60

    6 0 1. Op en Us e r A c coun ts b y cl i c ki ng the S t ar t b ut t on (l oca ted at th e b ott o m l eft si de of y our d eskt o p), c li ck i ng C on t r ol Pan e l an d the n cl i c ki ng Us e r A c c ou nts . 2. C l ic k M a n ag e an oth e r ac c ou nt . If y ou a re p rompt ed f or an adm i nist rat or passw ord or c o nf i rm at ion, type t[...]

  • Page 61

    6 1 4. 4. 1 W e b p a g e co n t e n t f il te r i n g If the c hec k b ox nex t t o a ca tegory i s sel ec ted, it i s al l owed. D esel ec t the c hec k b ox nex t t o a sp ec if ic c at eg o ry to b l oc k i t f or the sel ect ed ac count . M ov i ng the m ouse o ver a ca tegory w i ll show yo u a li st o f web p ages tha t fa l l int o tha t ca[...]

  • Page 62

    6 2 4. 4. 2 Bl o c k e d an d al lo w e d w e b p a ge s E nt er a URL address i nto the bla nk fi el d und er the li st, sele c t Allow or B lock and c li ck Add to add it t o t he li st . To d el et e a n URL a dd ress from the l ist , c li ck the rem o ve butt o n . In the URL address l ist , t he speci al sy mbols * ( a st eri sk) an d ? ( q ue[...]

  • Page 63

    6 3 Las t su cc es s ful u pdate – The dat e of the la st upd at e. If y ou do not see a rec ent d at e, y our virus si g na ture dat abase m a y not b e cur rent . Vir u s sig n at u r e d at abase v e r s i on – The virus si g nat ure dat abas e number, whi c h is al so an a c ti v e li nk to E SE T’s w ebsi t e. Cl i c k i t to v i ew a l [...]

  • Page 64

    6 4 Important: Und er norma l c i rcum sta nc es, wh en up dat es a re d ownl oaded p roperl y the m essa g e Upd ate is n ot n e c e s s ar y – Viru s s ig natur e databa s e is u p to d at e wi l l appear in t he Upd ate wi ndo w . If t hi s i s no t the c ase, t he prog ra m is out o f dat e a nd more vulne ra ble to inf ec t i o n. P le a se [...]

  • Page 65

    6 5 4. 5. 1 U p date s e tu p Upd at e setup op ti ons a re ava il abl e fr om th e Advance d s etu p t ree ( F 5 key) by c l ic ki ng Update > Update . Thi s sect i on spec i fi es upd at e so urc e i nf orma t i on, such a s the upd a t e servers and a ut henti c a t i o n d at a f or these servers. B y d ef a ul t, t he Upd ate s er v e r d r[...]

  • Page 66

    6 6 Pre- rel ea se upd at es (t he Pre -re leas e up date opti o n) are up d a t es wh i c h have g one th roug h t horoug h i nt erna l t est ing a nd wi l l b e g enera l l y ava il abl e soo n. You ca n b enef i t from enabl ing pre- rel ease upd a t es b y havi ng ac ce ss to the most rec ent detec t i o n met ho ds and fi x es. However, pre- r[...]

  • Page 67

    6 7 w i ll displ ay a not i f ic at ion. T he R egular ly che ck for l at e s t pr odu ct v er sion op t i on wi ll ena b le the R e g u la r c he ck i ng for la tes t pr od u ct v e r sion sc hed ul ed ta sk ( see Sc hed ul er ) . 4. 5. 1. 2. 2 Pr o x y s e r v e r T o a c cess t he pro x y server set up op t i o ns for a g i ven upd a t e p rofi [...]

  • Page 68

    6 8 4. 5. 1. 3 U p dat e r o l lba ck If y ou suspect t ha t a new up dat e of t he v i rus d a t a base and/or prog ra m modules ma y b e unsta b l e or c orrupt, yo u ca n rol l b ac k to the p revious versi on a nd disa b l e up dat es f or a set peri od o f ti me. Alt erna t i v el y, yo u c an ena ble previousl y disa b l ed upd at es if y ou [...]

  • Page 69

    6 9 4. 5. 2 H o w to cr e at e u p date tas k s Upd at es ca n be t ri g g ered ma nua l ly by c l ic ki ng Update v i ru s s ig natur e dat aba s e in t he prim ary wi nd ow displ ayed af ter c li ck i ng Upd at e from the m a i n men u. Upd at es ca n a l so b e run as sc hed ul ed t a sks. To conf igure a sche duled ta sk, cl i c k Tools > S [...]

  • Page 70

    7 0 S ubmit fi le for analy sis – A l low s y ou to submi t a suspi c ious fi l e for ana l ysis t o t he E SE T V irus L a b. The d ia l og wi ndo w displ ayed af ter c li c ki ng thi s o pti on i s d esc ri b ed in the Submi ssi o n o f f il es f or ana lysi s sec t i o n. ES E T S y s R e s cue – L aun c hes t he E SE T SysResc ue c reat ion[...]

  • Page 71

    7 1 4. 6. 1. 1 Lo g ma in te n a n c e T he L o g g in g c o nf i g ura ti o n o f E SET Sm art Sec uri t y is ac ces si b le f ro m t he ma in p rog ram wi ndo w . Cl i c k S e tup > Ente r adv ance d se tup . . . > T oo ls > Log f il es . The l og s sec ti on is used to d efi ne ho w the l o g s w i ll be ma naged . The prog ram a ut oma[...]

  • Page 72

    7 2 4 . D epend i ng o n the t i mi ng op ti on y ou c hoose i n the p revious st ep, o ne o f the f oll owi ng dia log wi nd ows w i ll be displ ayed : Once – The t a sk w i ll be p erf o rm ed at the pred ef i ned d at e a nd ti me . R e pe at e dly – The t a sk w i ll be perform ed a t the spec i fi ed t i me i nt erva l . Dail y – The t a[...]

  • Page 73

    7 3 4. 6. 4 W a tc h a ct iv i t y T o see the curr ent F i le s y ste m ac ti v i ty in g ra ph f orm, c li c k Tools > W at c h act iv it y . At th e b ott o m of t he g raph i s a t i mel ine whi ch records Fi le system ac t i v it y real - t i me b a sed on t he sel ec ted ti me span. T o cha ng e t he ti me span , cl i c k t he S tep : 1. .[...]

  • Page 74

    7 4 T he fol low ing ac t i o ns are a vai l a ble: Com par e – Com p ar es tw o ex ist i ng log s. Cre at e . .. – Cre a t es a new log. P l ea se wa i t unti l the E SE T SysInsp ec tor log is c o mpl ete ( S tat us shown as C rea ted) . De l e te – Rem oves sel ect ed log s from the l ist . Aft er ri g ht -cl i c kin g one o r more sel ec [...]

  • Page 75

    7 5 yo u if fur t her i nf orm a t i o n is requi red for a na lysi s. P l ea se note t ha t y ou wi l l not rec eive a response from E SET unl ess m ore inf orma ti o n is needed. Sel ec t the Enable log g ing op t i on to crea te an event l o g t o rec o rd fi l e and sta ti st i c al i nf o rma t i on sub mi ssi ons. It ena ble s l o g g ing t o[...]

  • Page 76

    7 6 B y c l i ck i ng a g i ven a pp l i ca ti on at t he b ott om, th e fol low i ng inf orma ti on wi l l appear at the b ott o m of t he wi ndo w : Fi l e – L oca ti on of a n appli c a ti o n o n y our c omput er. Fi l e s i z e – Fi l e si z e in B ( by tes ) . Fi l e de scr i pti on – Fi le c ha rac te ri sti cs b ased o n the desc ri p[...]

  • Page 77

    7 7 Ope n in a n e w w i nd ow – D i spla y s inf orma ti on i n a separ a t e wi ndo w. T he C on f i g u r e con ne ct i on v i e w . . . op t i on in t he Net w o rk c onnec t i o ns scr een ent ers t he advanc ed setup str uc ture f or t hi s sec t ion, ena bli ng yo u t o m od i f y c onnec t ion v i ew o pti ons: R e s olv e h ost n a mes ?[...]

  • Page 78

    7 8 4. 6. 9 Qu ar a n t in e T he ma in func ti on of th e q uar a nt ine i s to saf el y store i nfec te d fi l es. Fi le s should b e quara nti ned i f they ca nnot b e c lea ned , if i t is no t saf e or a dv i sa ble to d el et e the m o r if th ey ar e b ei ng fa lsel y d et ec ted b y E SE T Sma rt Sec urit y . Y ou c a n choose to q ua ra nt[...]

  • Page 79

    7 9 4. 6. 10 Pr o x y s e r v e r s e tu p In la rg e L A N net w orks, t he c onnec t ion o f y our c omput er to th e Intern et ca n b e m edia ted b y a pro x y server. If thi s i s the c ase, t he fol low ing set t i ng s need to b e d ef i ned. O therw i se the p rog ram wi l l not b e abl e to upd at e i t sel f a ut oma ti c a l ly. In E SET[...]

  • Page 80

    8 0 rec eive noti fi c a ti o ns v i a the Wi nd ows® messa g ing servi c e. In t e r v a l be t w e e n s en ding m e s sag e s (s ec. ) – To cha ng e t he len g th o f the i nt erv a l b et w een noti fi c a t ions sent v i a L A N, ent er t he d esi red t i me i nt erva l in seconds. M inim u m v er bos i t y for n ot if ic at i on s – Spec[...]

  • Page 81

    8 1 4. 6. 13 S y s t e m u p dat e s T he Wi ndows upd at e f ea ture i s an i mporta nt c o mponent of p rot ec ti ng users from ma li c i o us so f t w a re. For t hi s rea son, i t is v it a l to ins t a l l Mi c rosoft Wi nd ows upd at es as soon as t hey becom e ava il abl e. E SE T Sma rt Sec uri ty no t i f ies yo u about m i ssi ng upd at e[...]

  • Page 82

    8 2 4. 7 . 2 A l e r ts an d n o t if i ca ti o n s T he Ale rts an d n oti f ic at ions sec ti on und er Us er inte r f ac e al low s y ou t o c onfi g ure how thr ea t al ert s and sy st em noti f i ca ti ons ( e.g. suc c essful upd a t e messa g es) are handl ed by E SE T Sm art Sec uri t y . Y ou c a n al so set d i spla y ti me a nd t he l eve[...]

  • Page 83

    8 3 4. 7 . 5 Pro gr am m e n u Som e of the most im p orta nt setup o pti ons a nd fea tu res ar e ava i la b le in t he ma in p rog ram men u. Fre qu e ntl y u s e d – D i spl a ys th e most frequent ly used p ar t s o f E SE T Sm art Sec uri t y. You c a n q ui c kly ac c ess the se from t he pro g ra m menu. Te mpor a r il y disable p ro tecti[...]

  • Page 84

    8 4 4. 7 . 6 Co n te x t me n u T he cont ex t m enu is d ispl ayed af ter right-c li ck i ng an ob j ec t. T he men u li sts al l opti o ns ava i la b l e to p erf o rm o n the ob j ec t. It is po ssi b l e to int eg ra t e E SE T Sm art Sec uri t y c ontr ol el ement s int o the c o nt ex t menu. M ore d et a i l ed set up opti o ns for t hi s fu[...]

  • Page 85

    8 5 5. A d v a nc e d use r 5. 1 Pr ofi l e m an a g e r Pro f i l e ma na g er is used i n tw o p l a ces w i thi n E SE T Sma rt Sec urit y – i n the Compute r s ca n sec ti on a nd in the Up date sec ti on. Com pu t e r scan Y our p ref erred sca n para me t ers c a n b e saved for f ut ure sc a nni ng . We rec o mm end tha t yo u crea te a d [...]

  • Page 86

    8 6 5. 3 D i a g n ost ic s Dia g no st ic s prov ides appl i ca ti on c ra sh d um ps of E SE T 's processe s (e. g . e krn ) . If a n appli c a t ion cr a shes, a d ump wi ll b e g enera ted. Thi s ca n hel p dev el opers t o deb ug a nd fi x vari ous E SE T Sma rt Sec uri ty p rob l em s. Tw o d ump types a re a vai l a ble: Com ple te memo[...]

  • Page 87

    8 7 5. 6 E S E T S y s I n spe c t or 5. 6. 1 In tr o du c ti o n to E S ET S y s In s p e c to r E SE T SysInsp ec tor is a n appl i c at ion tha t t ho roug hly inspec ts yo ur com p ute r and d is pla y s g a t hered d at a i n a c o mprehens i ve wa y . Inf orma ti on l i ke inst al l ed d ri v ers and appli c a t i o ns, net w ork conne c t i [...]

  • Page 88

    8 8 5. 6. 2 U s e r In te r f ac e an d ap p li ca ti o n u s ag e For c l ari ty the ma i n p rog ram w i nd ow is d ivi d ed int o four ma jor sec ti ons – P rog ram Cont rols l oc a t ed on t he top of t he m a i n p rog ra m w indow, Na v i g a t i on wi nd ow t o th e lef t, the Descr i p ti on w i ndow to the right a nd th e D et a i ls wi [...]

  • Page 89

    8 9 w i th. In "B a sic " mode, y ou have ac c ess to i nf orm a t i o n used t o f i nd solu t i ons for com mon p rob l em s in y our sy st em . In t he "M ed i um " m od e, the p rog ram d i sp l a ys l ess used d et a i ls. In "F ul l" mode, E SE T SysInsp ec tor d is pla y s al l t he i nform a t i o n need ed to [...]

  • Page 90

    9 0 i ts has h. Impor ta nt Regi s try Entr ies C ont a i ns a l ist of sel ect ed reg ist ry ent ri es wh i c h ar e o f t en rel at ed t o vari ous pro blem s w i th y our system l i ke t hose spec i fying st a rtup p rog ram s, browser hel p er o bjec t s (B HO ) , et c . In the Descr i p ti on w i ndow y ou ma y fi nd w hi ch f i les a re rel a[...]

  • Page 91

    9 1 Vie w C t rl + 5 view by vend or, al l vend ors C t rl + 6 view by vend or, o nl y Mi c rosoft C t rl + 7 view by vend or, al l other v endo rs C t rl + 3 displ ays f ul l deta il C t rl + 2 displ ays m edium deta il C t rl + 1 basi c d ispl ay B a c kSpac e m ov es one st ep bac k Spa c e m ov es one st ep f orwa rd C t rl + W ex pands tre e C[...]

  • Page 92

    9 2 m a rked b y a were present only in t he op ened l og and are m i ssing i n the ac ti ve one. Descr i p ti on of a l l sy m bo l s tha t c an b e d i spla y ed nex t to it ems: new val ue, no t p resent i n the previous l og tree struc tur e sec t i o n cont ai ns new v a l ues removed v a l ue, present in t he prev i o us log o nl y tree struc[...]

  • Page 93

    9 3 5. 6. 4 S e r v i ce S cr i p t Servi ce sc ript is a tool tha t prov i des hel p t o c ust o me rs tha t use E SE T SysInspec t or b y easi ly removi ng unwa nted o bjec t s f rom t he system . Servi ce sc ript ena bles t he user to ex p ort the ent ire E SE T SysInsp ec tor log, or i t s sel ec ted part s. A ft er ex p orti ng , y ou ca n m a[...]

  • Page 94

    9 4 E x am p l e: 0 2 ) L o a d e d m o d u l e s : - c : w i n d o w s s y s t e m 3 2 s v c h o s t . e x e - c : w i n d o w s s y s t e m 3 2 k e r n e l 3 2 . d l l + c : w i n d o w s s y s t e m 3 2 k h b e k h b . d l l - c : w i n d o w s s y s t e m 3 2 a d v a p i 3 2 . d l l [ . . . ] In thi s exam pl e the m od [...]

  • Page 95

    9 5 E x am p l e: 0 6 ) I m p o r t a n t r e g i s t r y e n t r i e s : * C a t e g o r y : S t a n d a r d A u t o s t a r t ( 3 i t e m s ) H K L M S O F T W A R E M i c r o s o f t W i n d o w s C u r r e n t V e r s i o n R u n - H o t K e y s C m d s = C : W i n d o w s s y s t e m 3 2 h k c m d . e x e - I g f x T r a y = C [...]

  • Page 96

    9 6 5. 6. 4. 3 Ex e c u t i n g S e r v i ce s c r i p t s M a rk a l l d esi red it ems, then sa v e a nd c l o se the sc ript . Run the edit ed sc ri p t dire c t ly f rom t he E SE T SysInspec t or ma in w i nd ow b y sel ec ti ng the R u n S e rvi ce Sc r ipt op ti on f rom t he Fi le menu. When yo u o pen a scr i pt, the prog ra m wi l l promp[...]

  • Page 97

    9 7 W hat is A nti- S tealt h te chn olog y ? Anti - St eal th t ec hnolog y p rovides eff ec t i ve ro otk i t d et ec ti o n. If the system i s at ta ck ed by ma li c i o us code t ha t b eha ves a s a rootk i t , the user ma y b e ex p osed to d at a l o ss o r thef t. Wi thout a spec i a l an t i - ro otk i t tool , i t is a l most im p ossi bl[...]

  • Page 98

    9 8 5. 7 . 1 M in im u m r e qu ir e m e n ts E SE T SysResc ue work s in t he Mi c rosoft Wi nd ows P rei nsta l l a ti o n E nv i ronme nt (W i nd ows P E ) v ersi o n 2 .x , w hi ch i s b a sed on Wi nd ows V i sta . Wi nd ows PE is part of t he fre e Wi ndo w s A utom at ed Inst al la ti on Ki t ( Wi nd ows AIK) or Win do w s A ssesm ent and De[...]

  • Page 99

    9 9 5. 7 . 4 Se tt i n g s B ef o re ini t i at ing E SE T SysResc ue crea t i on, the i nsta ll w i za rd d ispl ays com pil a t i o n p ar a m et ers. T hese c an b e modif ie d b y c li ck i ng the Chan g e. .. b utt o n. The ava i l abl e o pti ons i nc lude: Fol d ers E SE T A nti virus Ad v a nc ed Int ernet protoc ol B oota b l e USB d evic [...]

  • Page 100

    1 0 0 i ntroduced int o the com pi l a t ion so y ou d o not need t o l ook f or it l a t er. 5. 7 . 4 . 4 In te r n e t p r o t o c o l T hi s sec t ion al l ows yo u to conf i g ure basi c net work i nf o rm a t i o n and set up p redefi ned c onnec t i o ns af ter runni ng E SET SysResc ue. Sel ec t Au t omat i c pr i v a te IP add r e ss to ob [...]

  • Page 101

    1 0 1 5. 7 . 5. 1 U s i n g ES E T S y s R e s c u e Suppose th a t com pute rs in the net work ha ve b een i nf ect ed b y a v i rus whi c h modif ie s ex ecut a ble ( .ex e) f il es. E SE T Sec uri ty solut i on i s c a pabl e of cl ea ning al l in f ec ted f i les except for ex plor e r .e xe , w hi ch c a nno t b e cl ean ed, even i n Sa fe m o[...]

  • Page 102

    1 0 2 /no- unsa fe do no t sca n f or p otent ia l l y unsa f e appl i c at ions ( defa ult ) /unw ant ed sc an for po t ent ia ll y unwa nte d appl i c at ions /no- unw a nt ed do no t sca n f or p otent ia l l y unw a nt ed a pp l i ca ti ons ( defa ul t ) /pat ter n use si g na t ures ( defa ul t ) /no- pat ter n do no t use si g na t ures /heur[...]

  • Page 103

    1 0 3 6 . G l o ssa r y 6 . 1 T y pe s of i n fi l t r a t i on An Infi l t ra ti on is a piec e o f m a l ic i ous soft wa re tryi ng to ente r and/or dam age a user’s com puter . 6. 1. 1 V ir u s e s A com p ute r v i rus i s a piec e o f ma li ci ous c o d e tha t i s pre- pend ed o r appended t o ex i st ing fi l es on y our com puter . Vi ru[...]

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    1 0 4 6. 1. 4 R o o t k i ts Rootk i ts ar e ma li c i ous p rog ram s t ha t g rant Int ernet a t t a c kers unl i m i ted a c cess to a sy st em , whi l e c once a l ing th ei r presenc e. Rootk i ts, a f t er ac c essi ng a sy st em (usua l l y ex ploi ti ng a system vulner a bil i t y), use fu nc ti o ns in t he op era t i ng system t o a vo i [...]

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    1 0 5 6. 1. 8 Po t e n ti al l y u n s af e ap p li c at io n s T here a re ma ny legit i m a t e p rog ra ms whose func t i o n is t o si m pl i f y th e admi ni st rat ion of net w o rked c o mput ers. Howe ver, in t he wrong ha nds, t hey ma y b e m i sused for ma li c i ous p urpo ses. E SE T Sma rt Sec urit y prov i des t he o pti on t o detec[...]

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    1 0 6 6. 2. 4 Po r t s ca n n i n g Po rt sca nni ng is used t o determ in e whi c h com pute r p orts are op en on a net work host. A po rt sca nner i s so f t w are designed to fi nd such p orts. A com p ute r p ort i s a vir t ua l p oin t whi ch handl es i nc o mi ng a nd outgo i ng d at a – t hi s is cruc i a l fr om a sec uri t y po i nt o [...]

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    1 0 7 6 . 3 E m a i l E ma i l , or el ec troni c m a i l, i s a m od ern form of com muni ca ti on w i t h ma ny adv a nt a g es. It i s fl ex i ble, fa st a nd d i rec t, a nd pla y ed a c ruci a l role i n the p roli f era ti o n o f the Int ernet i n the earl y 1 9 9 0‘s. Unf ort una tel y , wi th a high l evel o f anonymi ty, ema il and the [...]

  • Page 108

    1 0 8 6. 3 . 4 R e c o g n iz i n g s p am s c am s Gene ra l ly, there are a few i ndic a t ors whi ch ca n hel p yo u ident i fy spam ( unsol i ci ted ema il s) in yo ur ma il bo x . If a mes sa g e f ul fi ll s at le a st some of the fol low i ng cri t eri a, i t is most li kel y a sp a m messa g e. Sender address d oes not belong to someone on [...]

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    1 0 9 6. 3 . 4 . 4 S e r v e r -s ide c o n tr o l Server-si de c ont rol is a tec hni q ue f or i d enti f ying ma ss sp a m base d o n the num ber o f rec ei ved messa g es a nd the rea ct ions of users. E ac h messa g e l ea v es a uni que digit al “f ootpri nt” b a sed on t he c onten t o f the m essa g e. The unique ID num ber t el ls not [...]