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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Eureka 3270 Series, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Eureka 3270 Series one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Eureka 3270 Series. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Eureka 3270 Series should contain:
- informations concerning technical data of Eureka 3270 Series
- name of the manufacturer and a year of construction of the Eureka 3270 Series item
- rules of operation, control and maintenance of the Eureka 3270 Series item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Eureka 3270 Series alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Eureka 3270 Series, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Eureka service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Eureka 3270 Series.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Eureka 3270 Series item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Bef ore Returning, Call Eureka Customer Service Antes de en viar de regreso, Ilame al Servico al Cliente de Eureka A v ant de le retourner , appelez le service à la c lientèle Eureka HELPLINE LÍNEA DE A YUD A LIGNE D’AIDE 1 -800-282- 2886 8 a.m. to 7:3 0 p .m. (CST), Monda y - F riday 10 a.m. to 6: 30 p .m. (CST), Saturd ay - Sunda y 8 a.m. a [...]
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Page 2
Eureka Customer Service HELPLINE 1-800-282-2886 www .eureka.com T able of Contents Important Safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 How to Identif y Parts of V acuum Cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Maintenance Schedu[...]
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Page 3
ENGLISH Eureka Customer Service HELPLINE 1-800-282-2886 www .eureka.com 1 T o reduce the risk of fire , electric shock, or injury: • Do not use outdoors or on w et surf aces. • Do not lea ve vacuum c leaner when plugged in . T urn off the s witch and unplug the electrical cord when not in use and bef ore ser vicing. • Do not allow to b e used[...]
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Page 4
2 Eureka Customer Service HELPLINE 1-800-282-2886 www .eureka.com Ho w to Identify P ar ts of V acuum Cleaner EXT -U Belt HEP A Filter HF7 Screen Filter DCF21 Brush Roll Handle Hose P ower P aw ® P ower Switch Filter and Screen (located inside dust cup) Dust Cup Nested Cre vice T ool & Extension Wand HEP A Filter Compartment Height Adjustment [...]
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Page 5
ENGLISH 3 Dusting Brush Use f or furniture, drapes and v ents. Bare Floor Nozzle and W and (with some models or a va ilable f or purchase) Use f or hard surf aces. Place dusting brush on end of hose, wand or cre vice tool. P ower P aw ® Stair Hose (hose av ailable f or purchase) Use f or furniture and stairs. Make sure v acuum is below y ou, pushe[...]
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Page 6
Eureka Customer Service HELPLINE 1-800-282-2886 www .eureka.com 4 1) Low er handle to floor and remo ve HEP A filter (Fig. 7). 2) Unscre w the lens and remo ve old b ulb. Replace with b ulb rated 12v ., 10w ., T ype 904. 3) Push in ne w bulb , replace lens cov er and replace scre w (Fig. 8). 4) Replace HEP A filter and return to upright position. C[...]
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Page 7
ENGLISH Eureka Customer Service HELPLINE 1-800-282-2886 www .eureka.com 5 The Eur eka Limited W arranty Eureka warr ants this vacuum cleaner to be free from def ects in material and workmanship for a term of one year f or nor mal household use. W arranty is gr anted only to the original purchaser and members of immediate household. This warra nty i[...]
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Page 8
6 Eureka Customer Service HELPLINE 1-800-282-288 6 www .eureka.com Thermal Cut-Off This v acuum cleaner has a special thermostat that protects the v acuum in case of motor ov erheating. If the v acuum suddenly shuts off , push the power s witch to off (O) and unplug the v acuum. Check the v acuum for a possib le source of ov erheating such as a ful[...]