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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Euro-Pro SM200, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Euro-Pro SM200 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Euro-Pro SM200. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Euro-Pro SM200 should contain:
- informations concerning technical data of Euro-Pro SM200
- name of the manufacturer and a year of construction of the Euro-Pro SM200 item
- rules of operation, control and maintenance of the Euro-Pro SM200 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Euro-Pro SM200 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Euro-Pro SM200, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Euro-Pro service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Euro-Pro SM200.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Euro-Pro SM200 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
SM200 OWN ER ’S GU IDE SONIC STEAM POCKET ™ MOP W WW.SHARK CLEAN.COM SM200_11_IB_ENG_120608_1.indd 1 12-06-08 4:11 PM[...]
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Page 2
TOLL FREE: 1 -800-7 98-7 398 WA R N I N G : TO RE DU CE T HE R ISK O F FI RE , E LEC TR IC SH OCK O R IN JU RY: 1 . Use t he sys tem on ly for it s int ende d use. 2. DO N OT use outdoors. 3. DO N OT leave th e app liance un att ende d whe n plug ged i n. Al ways un plug th e power c ord f rom the e lec tric al ou tlet w hen not i n use and b efo r[...]
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Page 3
ww w.shark clean.com 12 . DO NOT us e for sp ace hea ting pu rpo ses . 13 . DO NOT pu t any ob jec ts in to ope nings . Do not use w ith any o peni ng that i s blocke d. 14 . DO N OT put ha nds or f eet un der t he stea m mop . Unit ge ts ve ry h ot. 1 5 . Use ONL Y on flat , horizo ntal s ur faces . Do not use o n walls, c ounte rs or w indo ws. [...]
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Page 4
TOLL FREE: 1 -800-7 98-7 398 Thi s manu al cove rs mo del n umb er: SM 200 11 TECHNIC AL SPECIFIC A TIONS Volta ge: 1 20 V ., 6 0Hz. Pow er: 1 55 0 Wat ts Water Cap acit y: 4 0 0 ml (1 3. 5 oz.) SM200_11_IB_ENG_120608_1.indd 4 12-06-08 4:11 PM[...]
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Page 5
1 ww w.shark clean.com Contents Getting Started ................................................................................................... 2 Using Y our Sonic Steam Pocket ™ Mop ......................................................... 5 Care and Maintenance ................................................................................[...]
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Page 6
2 TOLL FREE: 1 -800-7 98-7 398 Wh en ass emblin g your s team mo p the re may be a li tt le water i n or aro und th e water t ank . This is b ecau se we te st all ou r steam m ops 100 % befo re you bu y the m, so yo u get a qu alit y Shark ® Sonic Steam Pocket ™ Mop. g Fil ling Flask h* Ca rpe t Glide r (not inclu ded ) NOTE : The Ca rpe t Glide[...]
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Page 7
3 ww w.shark clean.com IMPORT ANT : A lways ma ke sure th e mop is UNPLUGG ED fr om the wa ll when n ot in use. N ever fil l the mo p, at tac h the mo p head , or cha nge o r remove t he So nic Lif t ™ cleaning pad w hen t he mop is p lugg ed int o the wall . T o pro long t he life of y our Shark ® Sonic Steam Po cke t ™ Mop, w e recommend us[...]
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Page 8
4 TOLL FREE: 1 -800-7 98-7 398 IMPORT ANT : D o not us e on unse aled wo od or un glaze d cerami c floor s. O n sur face s that have be en tr eate d with wa x or so me no wa x flo ors , the sh een may b e remo ved by th e heat and s team ac tio n. It is al ways re comm ende d to tes t an isol ated ar ea of th e sur face to b e clean ed before pro[...]
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Page 9
5 ww w.shark clean.com Using Y our Sonic Steam Pocket ™ Mop IMPORT ANT : Do not us e the mo p with out at tac hing a cl eaning p ad and a ddin g water to th e tan k firs t. Wh en you ar e using t he mo p for t he fir st tim e, it migh t take lo nger t han th e nor mal 30 s econ ds to st ar t stea ming. J ust pu mp the h andle a f ew tim es in a[...]
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Page 10
6 TOLL FREE: 1 -800-7 98-7 398 Using Sonic Agitation Use t he Son ic Agit atio n featu re and t he scr ubb ing side o f the S onic Lif t ™ cleani ng pad t o clea n toug h, dri ed on st ains f aster a nd easie r . 3 Pre ss th e Sonic O n/O f f but ton t o turn o n the son ic scru b. ( Fi g. 9 ) 4 Use t he scr ubbi ng side o f the So nic Lif t ™ [...]
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Page 11
7 ww w.shark clean.com Care and Maintenance 2 Rem ove the S onic Li ft ™ clean ing pad b y rel easing t he hoo k and lo op fas tener s and usin g the lave nder l oop on t he sid e of the po cket to pull o ff. Avoi d cont ac t with t he hot pad o r dir t. T hen em pt y the wat er ta nk. ( Fi g . 13 ) 3 T o s tore t he Shark ® Sonic Steam Poc ket [...]
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Page 12
8 TOLL FREE: 1 -800-7 98-7 398 T roubleshooting Guide PROBLEM POSSIBLE REASONS & SOLUTIONS Sonic Steam Pocket ™ Mop will not turn on. Y our Sonic Steam Pocket ™ Mop should be securely plugged into a 120V AC electrical outlet only . Check your fuse or break er . If your unit still doesn’t work, give us a call 1-800-798-7398 . Sonic Steam P[...]
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Page 13
9 ww w.shark clean.com Notes SM200_11_IB_ENG_120608_1.indd 9 12-06-08 4:12 PM[...]
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Page 14
10 TOLL FREE: 1 -800-7 98-7 398 Notes SM200_11_IB_ENG_120608_1.indd 10 12-06-08 4:12 PM[...]
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Page 15
11 ww w.shark clean.com ONE ( 1 ) YE AR LIMITED W A RR ANT Y EURO - PRO Op erating LLC war rants t his prod uct t o be fre e from d efec ts in m aterial and work manship fo r a perio d of one (1 ) year f rom the da te of the or iginal pur chase, wh en utilized fo r nor mal house hold use, su bjec t to the f ollowing co nditio ns, exclusio ns and ex[...]
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Page 16
EURO- PRO Operating LLC U.S .: New ton , MA 024 59 Ca nada: Ville St . La ure nt, Q uéb ec H4 S 1A7 1- 8 0 0 -79 8 -73 9 8 ww w . shark clean.com COP YRIG HT © 2012 EURO -PRO O PER ATING L LC PRINTED IN CHINA SM 20 0 .E .120 60 8 .1 Illustrations m ay differ from actual product. SM200_11_IB_ENG_120608_1.indd 12 12-06-08 4:12 PM[...]