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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Exmark 820, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Exmark 820 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Exmark 820. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Exmark 820 should contain:
- informations concerning technical data of Exmark 820
- name of the manufacturer and a year of construction of the Exmark 820 item
- rules of operation, control and maintenance of the Exmark 820 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Exmark 820 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Exmark 820, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Exmark service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Exmark 820.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Exmark 820 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
PHAZER ™ For Serial Nos. 820,977 & Higher Part No. 4500-488 Rev . C[...]
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Page 2
W ARNING CALIFORNIA Proposition 65 W ar ning The engine exhaust from this product contains chemicals known to the State of Califor nia to cause cancer , bir th defects, or other reproductiv e har m. Important: IMPORT ANT The engine in this product is not equipped with a spar k ar rester mufer . It is a violation of Califor nia Public Resource Co[...]
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Page 3
Introduction CONGRATULATIONS on the purc hase of your Exmark Mo w er . T his product has been carefully designed and man ufactured to gi ve you a maximum amount of dependability and years of trouble-free operation. This manual contains operating, maintenance, adjustment, and safety instr uctions for y our Exmark mow er . BEFORE OPERATING Y OUR MO W[...]
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Page 4
Contents Introduction . .. . . .. . . . .. . . .. . . . .. . . .. . . . .. . . .. . . . .. . . .. . . . .. . . .. . . .. . . . 3 Safety .. . . . .. . . .. . . . .. . . .. . . . .. . . .. . . .. . . . .. . . .. . . . .. . . .. . . . .. . . .. . . . .. . . .. 5 Safety Alert Symbol . . .. . . .. . . . .. . . .. . . .. . . . .. . . .. . . . .. . . .. .[...]
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Page 5
Safety Safety Safety Alert Symbol This Safety Aler t Symbol (Figure 2) is used both in this manual and on the mac hine to identify important safety messag es which must be follo wed to avoid accidents This symbol means: ATTENTION! BECOME ALERT! Y OUR SAFETY IS INV OL VED! Figure 2 1. Safety alert symbol The safety aler t symbol appears abov e infor[...]
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Page 6
Safety DANGER In cer tain conditions gasoline is extremely ammable and v apors are explosi ve. A re or explosion fr om gasoline can bur n y ou, others, and cause proper ty damage. • Fill the fuel tank outdoors on lev el ground, in an open area, when the engine is cold. Wipe up any gasoline that spills. • Never rell the fuel tank or dra[...]
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Page 7
Safety Operation W ARNING Operating engine par ts, especially the muf er , become extremely hot. Severe bur ns can occur on contact and de bris, such as leav es, grass, br ush, etc. can catch re. • Allow engine par ts, especially the mufer , to cool befor e touching . • Remo ve accumulated de bris from mufer and engine area. • Ins[...]
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Page 8
Safety DANGER Operating on wet grass or steep slopes can cause sliding and loss of control. Wheels dropping o v er edges, ditches, steep banks, or w ater can cause rollov ers, which may result in serious injur y , death or drowning . • Do Not mow slopes when grass is w et. • Do Not mo w near drop-offs or near w ater . • Do Not mo w slopes gr [...]
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Page 9
Safety • Charge batteries in an open well v entilated area, aw ay from spark and ames . Unplug charger before connecting or disconnecting from battery . W ear protecti v e clothing and use insulated tools . DANGER Charging or jump star ting the batter y may produce explosive gases. Batter y gases can explode causing serious injur y . • Keep [...]
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Page 10
Safety Safety and Instructional Decals • Keep all safety signs legible. R emo ve all grease, dirt and debris from safety signs and instructional labels . • R eplace all w orn, damaged, or missing safety signs . • When replacement components are installed, be sure that current safety signs are afxed to the replaced components . • If an at[...]
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Page 11
Safety 109-2463 109-2465 109-2467 109-2490 109-2862 109-2992 1 16-0950 Hour Message Display 1. Hour Meter 4. Neutral 2. PTO 5. Operator ’ s presence switch 3. Parking Brake 6. Battery 1 1[...]
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Page 12
Safety 1 16-1400 12[...]
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Page 13
Specications Specications Model Numbers Serial Nos: 820,977 and Higher PHZ19KA343; PHZ19KA343CA Systems Engine • Engine Specications: See your Engine Owner’ s Manual • RPM: Full Speed: 3750 ±100 RPM (No Load) Idle: 1400 RPM Fuel System • Capacity: 7.7 gal. (29.1 L) • T ype of Fuel: R egular unleaded g asoline, 87 octane or highe[...]
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Page 14
Specications Hydrostatic Ground Drive System • Hydrostatic Driv e: T w o Hydro Gear ZT2800 Integ rated driv e systems . • Hydraulic Oil T ype: Use Exmark Premium Hydro Oil. • Speeds: – 0-7.2 mph (11.6 km/hr) forward. – 0-4.0 mph (6.4 km/hr) rev erse . • Driv e wheel releases allo w mac hine to be mo v ed when engine is not running an[...]
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Page 15
Product Overview T orque Requirements Bolt Location T orque Cutter Housing Spindle Nut 140-145 ft-lb (190-197 N-m) Blade Mounting Bolt 115-120 ft-lb (156-163 N-m) Anti-Scalp Roller Nyloc Nut 40-45 ft-lb (54-61 N-m) Engine Mounting Bolts 25-30 ft-lb (34-41 N-m) Wheel Lug Nuts 90-95 ft-lb (122-129 N-m) Clutch R etaining Bolt (secured with threadloc k[...]
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Page 16
Operation Operation Note: Deter mine the left and right sides of the machine from the nor mal operating position. Controls Motion Control Levers The motion control levers located on each side of the console control the forward and rev erse motion of the mac hine . The levers control the ow of h y draulic oil from the hydrostatic pump to the driv[...]
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Page 17
Operation The hour meter records the number of hours that the engine has r un. Figure 6 1. LCD Indicators 2. Low voltage indicator light 3. Hour/V oltage display The hour meter is recording when the decimal point is ashing in Hour/V oltage display . Hours are displayed when the key is off or when the machine is r unning . Note: If the ignition k[...]
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Page 18
Operation Make sure y ou understand the controls , their locations , their functions , and their safety requirements . R efer to the Maintenance section and perfor m all the necessar y inspection and maintenance steps . Operating Instructions Open the Fuel Shut-Off V alve R otate the valv e 1/4 turn counterclockwise to turn on fuel. Starting the En[...]
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Page 19
Operation 6. Allow the engine to r un for a minimum of 15 seconds , then turn the ignition switch to the “OFF” position to stop the engine . 7. R emov e the key to prev ent children or other unauthorized persons from starting engine . 8. Close the fuel shut-off valv e when the machine will not be in use for a few days , when transporting, or wh[...]
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Page 20
Operation Figure 8 1. Handles Out (Neutral Lock) 4. Forward 2. Handles In (Neutral) 5. Reverse 3. Front of Unit Driving in Reverse 1. Mov e the motion control levers inward to the center to the neutral unloc ked position. 2. T o mo ve rearw ard in a straight line applying equal pressure pull both motion control levers rearw ard. T o turn left or ri[...]
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Page 21
Operation CAUTION This unit does not hav e proper tur n signals, lights, reectiv e markings, or a slow moving vehicle emblem. Driving on a street or roadway without such equipment is dangerous and can lead to accidents causing per sonal injur y . Driving on a street or roadway without such equipment may also be a violation of State la ws and the[...]
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Page 22
Maintenance Maintenance Note: Deter mine the left and right sides of the machine from the nor mal operating position. W ARNING While maintenance or adjustments are being made, someone could star t the engine. Accidental starting of the engine could seriously injure you or other bystanders. Remo ve the k ey from the ignition s witch, engage parking [...]
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Page 23
Maintenance Periodic Maintenance Check Engine Oil Level Service Interval: Before each use or daily 1. Stop engine and w ait for all moving parts to stop . Make sure unit is on a level surface . 2. Check with engine cold. 3. Clean area around dipstic k. R emo v e dipstic k and wipe oil off . Reinsert the dipstic k. Screw into place. R emo ve the dip[...]
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Page 24
Maintenance 2. Make sure the booster is a good and fully charged lead acid batter y at 12.6 v olts or greater . Use properly sized jumper cables (4 to 6 A W G) with short lengths to reduce v oltage drop between systems . Make sure the cables are color coded or labeled for the cor rect polarity . CAUTION Connecting the jumper ca bles incor rectl y ([...]
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Page 25
Maintenance Figure 1 1 1. Do Not use wrench here for blade installation. Maintain 140–145 ft-lb (190–197 N-m) 2. Use 1 inch wrench here to hold spindle for blade replacement. 3. Cone towards bolt head 4. T orque to 1 15–120 ft-lb (156–163 N-m) W ARNING Incor rect installation of the blade or components used to retain the blade can be danger[...]
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Page 26
Maintenance Service Air Cleaner Service Interval: Every 50 hours—Service the air cleaner . (May need more often under severe conditions. See the Engine Owner’s Manual for additional information.) 1. Stop engine, w ait for all mo ving parts to stop , and remov e k ey . Engag e parking brak e . 2. See Engine Owner’ s Man ual for cleaning instr [...]
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Page 27
Maintenance Lubricate Grease Fittings Note: See char t for ser vice inter v als. 1. Stop engine, w ait for all mo ving parts to stop , and remov e k ey . Engag e parking brak e . 2. Lubricate ttings with one to two pumps of NGLI grade #2 m ulti-purpose gun grease. R efer to the follo wing chart for tting locations and lubrication schedule. Lu[...]
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Page 28
Maintenance 9. Insert the assembled nut and axle into the wheel on the side of the wheel with the new seal and bearing . 10. With the open end of the wheel facing up , ll the area inside the wheel around the axle full of NGLI grade #1 multi-purpose grease. 11. Insert the second bearing and new seal into the wheel. 12. Apply a thread locking adhe[...]
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Page 29
Maintenance 6. Add oil until it reaches the FULL COLD line on the expansion reser v oir . Exmark Premium Hydro Oil is recommended. R efer to the c hart for an acceptable alternativ e: Hydro Oil Change Inter v al Exmark Premium Hydro Oil (Preferred) 500 Hours Mobil 1 15W50 250 Hours 7. Raise the rear of mac hine up and support with jack stands (or e[...]
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Page 30
Maintenance Adjustments Note: Disengag e PTO , shut off engine , w ait for all moving parts to stop , engage parking brake, and remov e key before ser vicing, cleaning, or making any adjustments to the unit. Deck Leveling 1. P osition mo wer on a at surface . 2. Stop engine, w ait for all mo ving parts to stop , and remov e k ey . Engag e parkin[...]
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Page 31
Maintenance Figure 15 1. Adjust stop Adjust Throttle Lever T ension 1. Stop engine, w ait for all mo ving parts to stop , and remov e k ey . Engag e parking brak e . 2. T ension in throttle lev er can be adjusted by adjusting the tightness of the lever pivot bolt, which is located under the console (Figure 16). Figure 16 1. Hex bolt 5. Lever 2. Spr[...]
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Page 32
Maintenance 2. Raise deck to the transport (maximum cutting height) position. Lift the front of unit and suppor t unit using jack stands or equiv alent suppor t. 3. Clean out any g rass build-up from underside of deck and in discharge chute . W aste Disposal Motor Oil Disposal Engine oil and h ydraulic oil are both pollutants to the environment. Di[...]
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Page 33
T roubleshooting T roubleshooting Important: It is essential that all operator safety mechanisms be connected and in proper operating condition prior to mower use. When a problem occurs , do not ov erlook the simple causes . F or example: starting problems could be caused by an empty fuel tank. The following table lists some of the common causes of[...]
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Page 34
T roubleshooting Problem Possible Cause Cor rectiv e Action 1. Engine load is ex cessiv e 1. Reduce the ground speed. 2. Oil level in the crankcase is lo w . 2. Add oil to the crankcase . Engine ov erheats 3. Cooling ns and air passages for the engine are plugg ed. 3. Remo ve the obstr uctions from the cooling ns and air passages . 1. Tire pr[...]
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Page 35
Schematics Schematics Electrical Diagram 35[...]
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Page 36
Schematics Electrical Logic Schematic 36[...]
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Page 37
Conditions and Products Co vered Exmark Mfg. Co. Inc. and its aff iliate, Exmark W arranty Company , pursuant to an agreement between them, jointly warrant on the terms and conditions herein, that we will repair , replace or adjust any part on these products and found by us (in the ex ercise of our reasonable discretion) to be defect iv e in factor[...]
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Page 38
38[...]
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Page 39
G01 1841 Figure 17 This page may be copied for personal use. 1. The maximum slope you can safely operate the machine on is 15 degrees . Use the slope indicator to determine the degree of slope of hills before operating. Do Not operate this machine on a slope greater than 15 degrees. Fold along the appropriate line to match the recommended slope. 2.[...]
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Page 40
MID-MOUNT RIDING A CCESSORIES AND OPTIONS SEE EXMARK’S COMPLETE LINE OF A CCESSORIES AND OPTIONS W ALK-BEHIND A CCESSORIES AND OPTIONS GRASS CA TCHER MICRO-MULCH SYSTEM TURF STRIPER ST ANDON CUST OM RIDE SEA T SUSPENSION SYSTEM FULL SUSPENSION SEA T DECK LIFT ASSIST KIT HITCH KIT LIGHT KIT 12 V PO WER PORT MICRO-MULCH SYSTEM OPERA T OR CONTROLLED[...]