FARGO electronics DTC300 manual

DTC400 /DTC300/DTC300M C ard Printer Service Manual (Rev. 1.3) Part Numbe r: L0005 33[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) ii DTC400/ DTC300/DT C300M Card Prin ter Service Manua l (Rev. 1.3), pro perty of Fargo Electronic s, Inco rporated Copy right  2003, 200 4, 200 5, 2006 by Fargo Elec tronics, Inco rporated . All righ ts reserved . Printed in the United [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) iii Table of Contents Sec tion 1: Introduct ion _______ _________ ____________ _________ ____________ ____ 1-1 How to use t he man ual ______________ ___________________ _______________________ _______ 1-1 Safety Message s (review care full[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) iv Insta lling Blank Car ds into the Card Ho pper ____________________ ________________ _______ 4-10 Lower ing the Card Output Ho pper ____________________________ _______________________ 4-13 Flipper Tab le Module Insta llation ___________[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) v Rev iewing D TC400, DTC300 and D TC300M Printe r Dr ivers _________________ _____________ 6-6 Rev iewing DTC 400 Printe r D rivers __________________ _________________________________ 6- 6 Rev iewing DTC 300 Printe r D river _____________[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) vi Rev iewing the IS O Track Loc ations__________________ _________________ _______________ 6- 60 Sending the Track Info rmatio n _______________________ ________________________ _______ 6-61 Enteri ng the Trac k Inf ormat ion _____________[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) vii Cleaning the P laten a nd th e Card F eed R ollers ___ __________________ ________________________ 7-5 Cleaning the P rinter’ s Inter ior _________ _________________________________________ ________ 7-8 Cleaning the P rinter’ s Ex t[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) viii Replaci ng the Fl ipper Table Modu le Assembly (D900200) _________________ ______________ 8-110 Sec tion 9: Pac king the Card Pri nter _________ _________ ______ _________ ______ ____ 9-1 Sec tion 10: Board Leve l Diagnostics ________ [...]

Section 1: Introduction How to use th e manual The D TC4 00/DTC 300/D TC30 0M Car d Pri nter S ervi ce Man ual (R ev. 1.3) is, in fa ct, t he tro ubles hoo ting a nd ser vice manu al fo r the e ntire card Pr int er. T he ma nual i s desi gned t o prov ide I nst all ers and Techni cian s wi th qui ck, ef fici ent lo okup of rel ated p roced ur es, c[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 1 - 2 Safety Messages (re vie w carefully) S y mb ol Criti cal Instru ct ions fo r Saf et y purpo ses Danger: Failure t o follo w these i nstallation g uidelines can res ult in death or seri ous injury . Infor mation tha t raises potent ial[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 1 - 3 DTC400/DTC300/D TC300M Card Printer O vervie w Reviewing the DTC400/DTC300/DTC300M Block Diagram Mot or s Sen sor s Par ts 1 Card Feed 6 Card Feed 13 Card Input Roller 2 Print Stepper 7 Ribbon Sensor 14 Cleaning Roller 3 Ribbon Drive [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 1 - 4 Reviewing the DTC400/DTC300/DTC300M Sequence of Operations The following sequence desc ribes a full color print job with magne tic enco ding. Ste p Pro cess 1 The F il e i nforma tion is recei ved f rom t he PC 2 Printer checks the in[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 1 - 5 Reviewing the DTC400/D TC300/DTC300M Sequence of Operati ons (continued) Ste p Pro cess Ste p Pro cess 5 The Pr int Ribbon Drive engag es. 6 The Pr int Ribbon Sensor looks for the col or transi tion from Y ellow to Magenta. Pri nt Ri [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 1 - 6 Reviewing the DTC400/D TC300/DTC300M Sequence of Operati ons (continued) Ste p Pro cess 23 The Card Feed Stepper Moto r engages to queue card for magnetic enc oding. 24 The Encoding da ta is wri tten to the card. 25 The Magnetic Encod[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 1 - 7 Reviewing the DT C400/DTC300/DTC300M Boot u p Seq uence Step Pro cess 1 On P ower u p, the Print er che ck s the cu rrent stat e of t he Car d Feed Sens or and the He adlift Sen sor. 2 If the He adlift Sensor is found to be open , the[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 1 Section 2: Specifi cations The purpos e of this section is to provide the User with speci fic infor mation on the Regulato ry Co mpliances, Agency Listings , Techni cal Speci fications and Fun ctional Speci fic ati ons f or the D TC40[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 2 Regulatory Compliances Term Des cripti on CSA The Pri nter manuf act urer has bee n aut hori zed b y U L to rep resent the Ca rd Printe r as CS A Certifi ed under CSA Sta ndard 22 .2. Fil e Number: E14 5118 FCC The Card Prin ter compl[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 3 A gency Lis ting s Term De scripti on EMC Standa rds CE, FCC, CR C c1374, BSMI, ITS (EN 55022 Cla ss B:1998 , FCC Clas s B, EN 550 24: 1998) . Saf ety Standa rds UL IEC 609 50-1 ( 2001), CSA 22.2 N o. 60 950 and U L-GS (EN 609 50- 1:2[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 4 Techni cal Spe cific ations ( continu ed) Ty pe Descri ption Card Inp ut Hopper Capacity 100 cards (30 mi l) Colors DTC4 00/DTC3 00: Up to 16.7 mi llion (D TC300M): Monoch rome Dimens ions See the Size and Weight inf ormation in this [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 5 Techni cal Spe cific ations ( continu ed) Ty pe Descri ption Prin t Speed Print Speeds* * • 7 s econ ds per c ard / 5 14 ca rds pe r hou r (K)* (D TC3 00M) • 12 secon ds pe r card / 30 0 cards per hou r (KO)* • 27 secon ds pe r [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 6 Visu al Secu rity Solution s (Spe cificati ons) VeriMar kTM C ards - 2-D ho logra phic f oil appl icati on VeriMar kTM Cards are a low cost, custo mized 2-D hologra phic foil applic ation, that is made in two steps. • The fi rst ste[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 7 VeriMar kTM - A pplicatio n Spec ificatio ns VeriMar kTM fo ils w ill cover a di mensional area o f 1.9 cm length x 1.3 cm h eight. The exclusive areas are as follow s: • VeriM ark TM Car d cust ome rs will be ab le to c hoose 1 of [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 8 Functional Specificati ons This Ca rd Printer utilizes tw o different , yet close ly related printing techno logies to achieve its rem arkable direct- to-card p rint qu ality for dy e-sublimation and resin thermal transf er. The C ard[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 9 Printe r Com pon ents: Front Cov er to USB P ort Compo nents Descr ipti on Front Co ver Opens to allow access to the Ribbon Ca rtridge. ( No te: This cover must be closed in order for the P rinter to beg in print ing.) Pri nthea d The[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 10 Prin ter Compone nts: Prin t Ribbons The Card Printer ut ilizes bo th dye-subli mation an d/or resin therma l transfer methods to print imag es direct ly onto blan k cards . Since the d ye-subli mation and the re sin thermal transfer[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 11 Printer Com ponents : Res in-On ly Pr int Ribb ons Resin-on ly Print R ibbons cons ist of a con tinuous r oll of a sing le resin co lor. No protective over lay p anel (O) i s provi ded s ince resi n ima ges do no t req uir e the p ro[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 12 Printer Com ponents : Dy e-Sublim ati on Print Ribbo ns Not e tha t the Pr int er requi re s both s peci alize d and auth orize d Pri nt Ri bbons in or der t o print and function p roperly . Step Proce dure 1 Do not run the cards wit[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 13 Printer Com ponents : Dy e-Sublim ati on/Res in Print Rib bons Ty pe Descri ption Dye - Sublimat ion/ resi n Pri nt Ribbon The Dy e-Sublimat ion/resin Prin t Ribbon co mbines the y ellow (Y), mag enta (M ) and cyan (C) dye -sub lim a[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 14 Printer Components: Blank Cards Ty pe Descr iption Card Siz e The Card Printer ac cepts standard C R-80 sized and 20 mil . cards (3.37 0"L x 2.12 5"W / 85.6m mL x 54m mW) with a thick ness of 30 mil (. 030"/. 76 2mm). [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 2 - 15 Print er Mo du le: Flipper Table Module A ssembly (D9002 00) The Fl ipper Tab le Modul e Assemb ly (D900 200) i s an auto mated Fl ipping Module tha t allows the Printer to print on the fronts ide and ba ckside o f each card . Displa[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 3 - 1 Section 3: Secure Print Security Suite O ver vi ew SecureMa rk is a multi-facet ed security solution that has bee n designed for Fargo Electronic s, our Imp ort Sup pliers, thei r Integrato rs and our Printer cus tomers. The SecureMa [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 3 - 2 Print S ecur ity Sui te – Ma in Windo w Here are the icons for the five (5) app lications within the P rint Securi ty Suite. See the Functiona l Specific ation sect ion and the Softw are Instruction s section in this sa me document [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 1 Section 4: Setup and Inst allat ion Procedure s The following gu ide will w alk you through the installa tion of the DTC400/D TC300/DTC30 0M Card Printe r Driver. • Time Re quirement (s oftwa re): This softw are instal lation proce [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 2 Insta lling the P rinter Driv er _________________________ ___________________ ____________ 4-26 Instal ling the Pri nter Dr iver (con tinued) _____________ _______________________________ 4-27 Instal ling the Pri nter Dr iver (con ti[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 3 Printer Setup and Installati on Choo sing A Good Lo cation Follow thes e guide lines: • Place the un i t in a location with adequa t e air c irculation to preven t internal heat build up . • Use the Pri nt er's d imensi ons a[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 4 Unpac king a nd Ins pecti on W hile u npacki ng your Print er, insp ect t he car ton to ensur e that no dam age ha s occu rred duri ng sh ippi ng. Make sur e that all supp lied access ori es are i ncl uded with your uni t. Check that [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 5 Rev iewing the Print er (fr ont v iew; C artridg e bein g inst alled) Reviewin g the LCD (top-front par t of Printer)[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 6 Connectin g the Printer power Foll ow t his pr oced ure. ( Note: Do not conne ct the Printe r’s USB cable unt il prompted du ring the P rint er Dri ver inst allat ion. ) Step Proce dure 1 Plug the A C adap t er pow er cable into the[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 7 Instal ling the Print Ribb on Car tridge The F ar go DT C400/D TC3 00/D TC3 00M C ard Pr inte r uses a on e-pi ece, dispo sab le Ri bbo n Cartridge load sy stem. Every full colo r Ribbon Cartridge conta ins a 250 “full co lor card c[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 8 Ins tall ing the Print Ri bbon C artr idge ( continue d) Step Proce dure 2 a. Rem ove the line r on the Ca rd Cl eani ng R oller bef ore ins tall ing the C artri dge, as show n in Disp lay A (upper right arrow of displa y). b. Remove [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 9 Ins tall ing the Print Ri bbon C artr idge ( continue d) Display B – Shows direction that Cartridg e is inserted in the Printe r.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 10 Inst allin g Bla nk Car ds int o the Car d Ho pper The Farg o DTC400 /D TC300/DTC300 M Printer is capable of p rint ing single load card s and mult ipl e fee d car ds (bat ch mo de). • To print using sing le feed, simply remove all[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 11 Installing Blank Cards in to the Card Hopper (continued) Display B - Press the Card Hopp er Load Le ver dow n. Inser t the cards. Here the Lever is s till up. Here the Lever is p ressed dow n.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 12 Installing Blank Cards in to the Card Hopper (continued) Here are the cards ready to insert. Here the Input Hoppe r Doo r is closed .[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 13 Lower ing t he C ard Ou tput Hoppe r Step Proce dure 1 The Farg o DTC400 /D TC300/DTC30 0M co mes with a Card Ou tput Hopp er (to hold card s a f ter th ey have bee n print ed). Pull the O utput Hopp er down un ti l it sn aps into pl[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 14 Flipper Table Module Installati on Additional , related links are provided below : • See the Flipper Table M odule Asse mbly Problems procedur es. • See the Print Both Side s option in the U sing the Device Op tions tab (DTC40 0/[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 15 Installing the Flipper T abl e M odule A sse mbly (D900200) (continued) Step De scrip tion 3 Rem ove t he C ard O ut put or Exi t Do or (D 90 0092) and Left End C ap (D 900064 ) to the Pr inter, as sh own below .[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 16 Installing the Flipper T abl e M odule A sse mbly (D900200) (continued) Step De scrip tion 4 a. Remove the Cover from the Flippe r Table Modu le Assembly (D900200), as show n below. b. Place the Flipper Table next to Printer, a s sho[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 17 DTC400 Card Printer /Encoder Card Flipper Module Upgrade Kit This sec tion provi des dire cti ons o n add ing a C ard Fli pper M odul e to your exi sti ng DTC 400 Card Printe r/Encoder. Intro ducti on Upg rad e Kit i nclud es: • On[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 18 Instal ling the Card Flip per Mod ule Upgr ade Kit Step Proce dure 1 Disc onn ect t he P rint er’s power s uppl y. Step Proce dure 2 Use a No . 2 Phill ips screw driver to remove the sc rews from Printer’s Rea r Cover. ( Note : S[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 19 Installing the Card Fli pper Module Upgrade Kit (continued) Step Proce dure 3 Firmly grasp the Card Exit Hop per and pu ll on on e side to pop out the p ivot pin from its mount hole . Nex t slide the ot her pivot pin out in o rder to[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 20 Installing the Card Fli pper Module Upgrade Kit (continued) Step Proce dure 5 Pivot the lower end of the Ou tput Cover in an outw ard m otion to remo ve the Out put C over. Step Proce dure 6 Use a No . 2 Phill ips screw driver to rem[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 21 Installing the Card Fli pper Module Upgrade Kit (continued) Step Proce dure 7 Plac e the C ard Fl ip per Modu le n ext to t he Pri nter . Step Proce dure 8 Connec t the Card Flipper Module Commun ication Cab le to conn ection J1 7 on[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 22 Installing the Card Fli pper Module Upgrade Kit (continued) Step Proce dure 9 Attach the Card Flipper Module to t he Prin ter by first sliding the rea r mount pin half w ay into the rear moun t pin slot. Next S lide the front mou nt [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 23 Installing the Card Fli pper Module Upgrade Kit (continued) Step Proce dure 10 Secure the front moun t pin to the Printer by using o ne of the tw o Phillips screw s that w ere removed in Ste p 4. Step Proce dure 11 Secure the Basepla[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 24 Installing the Card Fli pper Module Upgrade Kit (continued) Step Proce dure 12 Open the Card Flipper Module Cove r ’s top lid and attach its upper latch hooks to the Prin ter’s top co ver. Ne xt pivot the Cover dow n into its fin[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 25 Installing the Card Fli pper Module Upgrade Kit (continued) Step Proce dure 14 Secure the Printer’s Rear Cover by re-installing th e two Phill ips screw s that were removed in Step 2 . Step Proce dure 15 Co nnect the Pri nter’ s [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 26 Printe r Driv er Installa tion Instal ling the Print er Dr i ve r Step Proce dure 1 Close a l l prog rams a nd insert the Software Ins t all ation CD into y our computer ’s CD dr ive. Aft er a few se conds , th e CD’ s inst all e[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 27 Installing the Printer Dri ver (continued) Step Proce dure 3 Wait during the installat ion.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 28 Installing the Printer Dri ver (continued) Step Proce dure 4 Cli ck on the Next bu tton to co ntinue w ith the Setu p progra m.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 29 Installing the Printer Dri ver (continued) Step Procedu re 5 Rea d th e Lice nse Agr eeme nt. Selec t the I a ccept the ter ms o f the li cense agreeme nt option and clic k Next to continue.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 30 Installing the Printer Dri ver (continued) Step Procedu re 6 a. Select the Complete opti on t o inst all t he fol lowi ng com pon ents: • Printer Dri ver Softw are • Printer Dri ver User ’s Guide • Fargo Diagno stics Utility [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 31 Installing the Printer Dri ver (continued) Step Procedu re 7 Click Instal l t o begin th e in stall ati on.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 32 Installing the Printer Dri ver (continued) Step Procedu re 8 Che ck t he appr opri ate chec kb ox to sel ect eith er a si ngle- side d or a dual-s ided printer con figuration, as sh own be low.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 33 Installing the Printer Dri ver (continued) Step Proce dure 9 Sele ct th e por t tha t your P rint er is conne cted t o at thi s tim e. Cl ick on the OK button an d continu e with the installat ion.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 34 Installing the Printer Dri ver (continued) Step Proce dure 10 a. Conn ect t he USB cabl e to th e Pri nter. b. Turn ON the Printer at this time if it i s not already ON.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 35 Installing the Printer Dri ver (continued) Step Proce dure 11 W ait whil e th e Drive r comp onen ts ar e bein g copie d to your P C.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 36 Installing the Printer Dri ver (continued) Step Proce dure 12 Cli ck on the Fin ish button to com plete the S etup, as sh own bel ow.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 37 Installing the Printer Dri ver (continued) Step Proce dure 13 a. C lick on t he Yes butt on to exi t the inst all er, as shown bel ow. b. Cli ck on the No b utton to return to the installe r’s main menu to install addi tion al sof [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 38 Installing the Printer Dri ver (continued) Step Proce dure 14 You h ave co mplet ed th e in stall ation .[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 39 Printi ng a Test Pr int Ima g e Ste p Proc e du re 1 a. From yo ur computer’s startup menu, selec t Settin gs > Printe rs and Faxes (Window s XP) or > Printers (Window s 98SE, Me and 2000). b. Double cli ck on the DTC400/D TC[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 40 Printing a Test Print Image (continued) Step Proce dure 3 This comp letes the DTC400 /DTC300/ DTC300M Card Printer/Encode r Installat ion Gui de. For add itional he lp regarding the Test Print and o ther related items, see the DTC400[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 4 - 41 Printer Transport Movi ng the Pri nter t o anot her loca tion Step Proce dure 1 The P rint er c an be tr anspor ted by gr ipp i ng it u nder t he ba ck lid, as sh own i n the phot o bel ow. 2 You have complet e d the set up and i nst[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 1 Section 5: General T roubleshooting This section prov i des Trou bleshooting procedure s for this Printer for Comm unication E rrors, Card Feed Erro rs, Print Process Erro rs, Card Jam Errors , Encoding Error s and Diagnos ing Image P[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 2 Resolv ing the In correc t Imag e Dark ness prob lems (c ontinue d) ___________ _______________ 5- 44 Resolvi ng Ribbon Wr inkle prob lems _ __________________________________________ ______ 5-45 Resolvi ng Ribbon Wr inkle pr oblems ([...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 3 Safety Messages (re vie w carefully) S y mb ol Criti cal Instru ct ions fo r Saf et y purpo ses Danger: Failure t o follo w these i nstallation g uidelines can res ult in death or seri ous injury . Infor mation tha t raises pote ntial[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 4 Communications Error s Resol ving the Com munica tion Errors Sy mpt om( s) : Incorrect output, communica tions e rror on PC or Printer, st alling, no response from Pri nter, no j ob pri nted, “ paper out” error . Step Proc edure 1[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 5 Resol ving th e Commu nicati on Er rors (con tinued) Step Proc edure 4 Determine the prob lem with pr inting from the ap plication. a. Pri nt a sel f-t est fr om t he Pri nter b y holdi ng d own th e Pause bu t ton on pow er up to ens[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 6 Print Process Err ors All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Resolving a Card Not F ed Error (Cards will not feed off the H o pper) Step Pr ocedure 1 Revi[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 7 Resol ving a Car d Not Fed Err or (Cards w il l not feed of f the Ho pper) ( continu ed) St ep P rocedu re 2 Check the card qua l ity / loading. a. Remove ca rds fro m the Card Hopper. b. Ensure that the card s are not sticking tog et[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 8 Resol ving a Car d Not Fed Err or (Cards w il l not feed of f the Ho pper) ( continu ed) St ep P rocedu re 7 Card Hop per Feed Ro ller is no t turning du ring a p rint job. a. Remove the Printer rea r cover. b. Ensur e th at t he Card[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 9 Resolving a Card Not F ed Error (Two (2) or more card feed at the same time ) All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Pr ocedure 1 Revi ew th e foll o[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 10 Resol ving a Ca rd Not Fed Er ror (Tw o (2) o r more card fe ed at th e same ti me) (continu ed) St ep P rocedu re 2 Che ck car d qual ity / l oadi ng. a. Remove ca rds fro m the Card Hopper. b. Ensure that the card s are not stickin[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 11 Resolv ing a Ribbo n RFID E rror ( Ribbo n RFID A ntenna is Cor rupted) All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Pr ocedure 1 Revi ew th e foll owin g[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 12 Resol ving a Rib bon RF ID Err or (Rib bon RFI D Antenn a is Corru pted) (continu ed) St ep P rocedu re 2 Replace the P rint Ribbon a. Re pl ace th e Pri nt Ri bbo n C artri dge. b. Pr ess on the Resume b utton . c. If the e rror c o[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 13 Resolv ing a Ribbo n RFID E rror ( Ribbo n RFID Sensor is C orrupte d) All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Pr ocedure 1 Revi ew th e foll owin g [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 14 Resolving the Mag Verify Error All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. St ep P rocedu re 1 Revi ew th e foll owin g inf ormat ion. • Sy mpt om: T he Pri[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 15 Resol ving the M ag Verif y Err or (conti nued) St ep P rocedu re 2 Che ck to e nsur e that t he ca rds ar e lo aded wi th t he Mag netic S trip e fa cing U p and tow ards the fron t of th e Printer. 3 a. Pr ess on the Resume b utton[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 16 Resol ving the M ag Verif y Err or (conti nued)[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 17 Resolv ing t he No Mag Installe d Erro r All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Pr ocedure 1 Revi ew th e foll owin g inf ormat ion. • Sy mpt om: [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 18 Resol ving th e No M ag Inst alled E rror ( contin ued) St ep P roc edure 2 Press the Ca nce l Pr int button on the Driver Mon itor Error Display Message. 3 Reboot the Printer by cycling the pow er. 4 Verify that the Printer has a Ma[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 19 Resolving a Ribbon Sensor Error (Ribbon Miscu e) All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Pr ocedure 1 Revi ew th e foll owin g inf ormat ion. • Sy [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 20 Resol ving a Rib bon Se nsor Er ror (Ri bbon M iscue) ( contin ued) St ep P rocedu re 2 Open the front cove r and remove the Ribbon Cartridge. a. Check th at the Ribbo n is i n good condi ti on and no t wri nkle d or br oke n. b. If [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 21 Resolving a Ribbon Break Jam Error All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Pro cedur e 1 Revi ew th e foll owin g inf ormat ion. • Sy mpt om: The P[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 22 Resol ving a Rib bon Br eak Ja m Error (contin ued) St ep P rocedu re 2 Open the front cove r and remove the Ribbon Cartridge. • If Ribbon is broken , contin ue to Step 3. • If Ribbon is in good condition , continue to Step 6. 3 [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 23 Resolving a Ribbon Out Error All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Pro cedur e 1 Revi ew th e foll owin g inf ormat ion. • Sy mpt om: Pri nter wi[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 24 Resolv ing a No Ri bbon I nstalle d Error All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Proce dure 1 Revi ew th e foll owin g inf ormat ion. • Sy mpt om:[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 25 Resol ving a No Ri bbon Install ed Er ror (co ntinued) St ep P rocedu re 2 Verify that a Ribbon Cartridge is insta lled in the Printer. a. Pr ess on the Resume b utton . b. If the issue pe rsists, continue t o Step 3. 3 Rem ove th e [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 26 Resolv ing a Invalid R ibbon Err or All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Proce dure 1 Revi ew th e foll owin g inf ormat ion. • Sy mpt om: Pri n[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 27 Resol ving a In valid R ibbon Erro r (conti nued) St ep P rocedu re 2 Verify that the Ribbon Cartridge installed is desig ned for the correct Printer model . 3 Pres s on the Resume butt on . If the issue persists, co ntinue t o Step [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 28 Resolv ing a Wro ng Ribb on Error All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Proce dure 1 Revi ew th e foll owin g inf ormat ion. • Sy mpt om: Printer[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 29 Resol ving a Wr ong Ri bbon E rror (continue d) St ep P rocedu re 2 Verify the Driver s ettings are correct. a. Open the Printer Cont rol Panel from the Compu ter. • If usi ng Wind ows 98SE , Me, rig ht cli ck on the DTC400 /DTC 30[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 30 Resolving a Card Jam E rror All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Proce dure 1 Revi ew th e foll owin g inf ormat ion. • Sy mpt om: C ard i s jam[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 31 Resol ving a Car d Jam Er ror ( continu ed) St ep P rocedu re 2 Look f or a jamme d card i n th e Pri nter. a. Open the Printer’s front cover. b. Remove the Ribbon Ca rtridge from the Printe r. c. Ch eck t o see if a car d is jam m[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 32 Resolving a Headlift Motor or Sensor Error All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Proce dure 1 Revi ew th e foll owin g inf ormat ion. • Sy mpt om[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 33 Resol ving a He adlift Mo tor or S ensor Err or (conti nued) St ep P rocedu re 2 Press the Cance l Print button on the D river Mon itor Error Display Me ssage. 3 Reboot the Printer by cy cling the pow er. 4 Cyc le the Headlift Motors[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 34 Step Proce dure 1 Review the follow ing infor mation. • Sy mpt om: T he Pri nter er rors imm ediat ely afte r sen din g a prin t job or the Rollers do not opera te by pressing the cotton s on the front pan el (when th e cove r i s [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 35 Resolv ing t he Bla nk Outp ut iss ues All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Proce dure 1 Review the follow ing infor mation. • Sy mpt om: A car [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 36 Resol ving th e Blank Outpu t issues (conti nued) Step Proce dure 4 Adjust the place ment. a. Reset the Pri nter t o clea r any Er ror M ess ages by r emo vin g the po wer and reapply ing it. b. Open the Printer Cont rol Panel from t[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 37 Resol ving th e Blank Outpu t issues (conti nued) Step Proce dure 6 Ensure t hat the proper v oltage i s being applied to the P rinthead . a. Remo ve the back cover. b. Usin g a Di git al Voltm ete r, co nnect t he n egati ve l ead t[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 38 Flipper Table Module A s sem bly Problems Reso lving the No Fl ipper Table Mod ule pr oblem All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. S ee th e Flip per T a[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 39 Resolving the Fl ipper Jam Error All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. S ee th e Flip per T able Mo dule I nst alla tion section (as nee ded). Step Pro [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 40 Resol ving th e Blank Outpu t issues (conti nued) Step Pro cedur e 2 Open the Printer ’s Flipper Tab le Module Cover. a. Clear any cards in the Flip per Table Module by using the Fo rward and/or Reverse but tons located on the Prin[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 41 Diagnosing Image Problems Resolving the Pi xel Failure probl ems All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Pro cedur e 1 Review the follow ing infor ma[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 42 Reso lving the Card Sur face De bris pr oble ms All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Pro cedur e 1 Review the follow ing infor mation. • Sy mpt [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 43 Resolving the In correct Image Darkness p roblems All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Pro cedur e 1 Review the follow ing infor mation. • Sy mp[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 44 Resol ving th e Incorr ect I mage Dar kness p robl ems (co ntinue d) Step Pro cedur e 4 Correct the Ima ge Dark ness . See the Using the I mage Darknes s Option procedure .[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 45 Resolv ing Ri bbon Wrinkle pro blems All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Pro cedur e 1 Review the follow ing infor mation. • Sy mpt om: Printed[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 46 Resol ving Ribbo n Wr inkle pro blem s (conti nued) Step Proce dure 4 Reduce the Image Darkness. See the Using the Image Darkn ess Option procedure .[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 47 Resolv ing t he Exc essiv e Resin Print ing prob lems All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Pro cedur e 1 Revi ew th e foll owin g inf ormat ion. ?[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 48 Resolving the Excessi ve Resin Printing problems (continued) Step Pro cedur e 3 Reduce the I mage Da rkness. S ee the Using the Image Darkn ess Option procedure .[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 49 Resolving the Incomplete Resin Printing problems All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. St ep P rocedu re 1 Revi ew th e foll owin g inf ormat ion. • S[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 50 Resolv ing t he Ima ge Plac e me nt pro blems All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the Prin ter. This pro cedure is used to ad just the p osition o f the card in the [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 51 Step Proc edure 3 Verif y if th e H orizontal I mage Position Set ting is set correctly o r incorrec tly. See the graphic be low. • If the w hite border is on the leading edge of the c ard, adjust t he Horizon tal value by +2. • [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 52 Re solving the Image Place ment p roblems (cont inued) Step Proc edure 4 Verif y if th e Ver tical Image Positi on Settin g is set co rrectly or incorrectly . See the g raphic be low. a. Adju st t he valu e as d escri bed b elow: •[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 53 Resolving the Poor I mage Quality problems All T rou bles hooti ng pr ocedur es a ssum e that only f acto ry-aut hori zed supp lies are in u se in the P rint er. Step Proce dure 1 Revi ew th e foll owin g inf ormat ion. • Sy mpt om[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 54 Running the Self Test Perf orm a self -tes t afte r (a) an ini tial setu p of th e Print er, (b ) a calib rati on proc edur e has been cond ucted o r (c) a part has been rep laced to ch eck for p roper Prin ter operation . Step Proce[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 55 Runni ng the Stand ard Self Test Prin t Display A: Full Col or Te st Pr int[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 5 - 56 Runni ng the Magneti c Self Tes t (HiCo Onl y) Perf orm a self -tes t afte r (a) an ini tial setu p of th e Print er, (b ) a calib rati on proc edur e has been cond ucted o r (c) a part has been rep laced to ch eck for p roper Prin t[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 1 Section 6: Printer Adjustment s See this se ction for printe r adjustmen t s. Table of Contents Sec tion 6: Printe r Adjustments _______ _________ ____________ _________ __________ 6-1 Table of Con tents __________________ ___________[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 2 Using the Image Po sition Con trols ____________________ _______________________________ 6- 46 Using the Imag e Position C ontrol s (con tinued) _______________________________________ 6 -47 Using the Sensors button __________________[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 3 Selecti ng the Defi ned Area( s) func tion (contin ued) ___________________________________ 6-95 Selecti ng the Defi ned Area( s) func tion (contin ued) ___________________________________ 6-96 Selecti ng the Defi ned Area( s) func ti[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 4 Safety Messages (re vie w carefully) S y mb ol Criti cal Instru ct ions fo r Saf et y purpo ses Danger: Failure t o follo w these i nstallation g uidelines can res ult in death or seri ous injury . Infor mation tha t raises pote ntial[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 5 Safety Messages (re vie w carefully) S y mb ol Criti cal Instru ct ions fo r Saf et y purpo ses Danger: Failure t o follo w these i nstallation g uidelines can res ult in death or seri ous injury . Informa tion tha t raises potential [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 6 DTC400/ DTC300 Pr int Dr iver O ptions Reviewing DTC400, DTC300 and DTC300M Printer Drivers The func tionality of the DT C400, DTC30 0 and DT C300M Prin ter Drivers is iden tical. The window title reflects the sp ecific Printe r Drive[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 7 Reviewing DTC300 Printer Driver This sect ion appl ies to the D TC300 Printe r.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 8 Reviewing DTC300M Printer Drivers This sec tion appli es to t he DTC 300M Print er. ( Not e: T he DTC300M Printer doe s not provide the K Panel Re sin and I mage Co lor tab function ality . The DTC400 /DTC3 00 Printe rs do prov ide t [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 9 Using the Card tab (DTC400/ DTC300/DTC300M) A d just ing the Card Size Opt ion St ep D escrip tion 1 Cli ck on the inc hes or mm opt io n to cho ose t he desi red u nit of meas uremen t. ( Note No. 1: W hen desi gnin g a car d form at[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 10 A d justin g the Or ientat ion O ption St ep D escrip tion 1 Select Portrai t under Orien tati on t o cause the card to prin t i n a vert ical ori entati on. OR Select La ndsca pe unde r Orientation to cause the card to pr int in a h[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 11 Selecting the nu mber of copies St ep D escrip tion 1 Select the number of cop ies by clicking on the U P or DO WN ar rows, as sh own belo w.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 12 Using the Diagnos tics butto n under the Card tab St ep D escrip tion 1 Cli ck on the Diagno stic but ton t o br ing up the F argo Di agnos tic s Uti lit y windo w. See the Diagnostic Tool Utility section.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 13 Using the Cle an P rinter O ptio n St ep D escrip tion 1 Cli ck on the Clean Printe r button to disp lay the Clean Printer Utility w indow. 2 Remove a ll cards from the Ca rd Hoppe r and close the Hoppe r door. 3 Open the Front C ove[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 14 Using th e Clean Pr inter Op tion (con tinued) St ep D escrip tion 6 Cli ck on the Clean butt on at t he bott om of t he wind ow. ( Note : The Pri nter will begin to feed the clean ing card through the card path.) 7 Rei nsert the Pr [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 15 Using the Test Prin t button St ep D escrip tion 1 Cli ck on the Test Pri nt bu tto n to s end a sim ple s elf- test print to th e Pri nter . • Ensure that the YMC KO Ribbon is instal led for DTC400/D TC300 or a Premium Resin Ribbo[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 16 Usin g the A bout butt on St ep D escrip tion 1 Cli ck on the Ab ou t b utton to ope n a d ialo g box cont ai ning t he copyri gh t and version, date code informat ion about this Printer Driver so ftware.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 17 Using the Device Options tab (DTC400/DT C300) Reviewing t he Dev ice O ptions tab (DTC400) The DTC40 0 w indow wit h the Device Options tab is display ed below . ( Note: The DTC400 Prin ter now has frontsi de and bac kside options , [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 18 Reviewing t he Dev ice O ptions tab (DTC300) The DTC30 0 w indow wit h the Device Options tab is display ed below . ( Note: The DTC300 Prin ter now has frontsi de and bac kside options , as show n below . )[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 19 A d justin g the R ibbon Ty pe option Use the Ribbon Type option to select Print Ribb ons. St ep D escrip tion 1 Select the approp riate Print Ribbon Ty p e option fro m the dropdow n m enu for the ty pe of Print R ibbon in u se. •[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 20 Selec ting the A u to Ribbon S elect option St ep D escrip tion 1 Cli ck on the Auto Ri bbon Select button to verify that the R ibbon type selected mat ches the Ribb on i nstal led in th e P rint er. ( Note : Th e Pri nter Driv er wi[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 21 A d justin g the C olor Matc hing o ptio n Use the Col or Match ing d ropd own m enu to c hoose the col or m atchi ng o ptio ns whic h be st fits the print job requir ements. St ep D escrip tion 1 Select None for print spe ed versu s[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 22 A d justing for t h e Resin Dithe r Select the appropri ate dith er method according to the ty pe of image to be prin ted. This op tion aff ects object s pri nt ed with a resi n-o nly Pri nt R ibbon . Step Proce dure 1 Select Optimi [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 23 Usin g the Pr int Both Side s opt ion Use this op tion to au tomatica lly print on both the frontside and backside of a ca rd. Step Proce dure 1 Select this o ption in conj unction w it h any application progra m that supports a mult[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 24 Using the Sp lit 1 Set of Ribb on Pan els opt ion Use this optio n to pr ovide the mo st ec onomi cal mea ns of prin tin g a dual -side d car d sin ce a single se t of Ribbon Panels wi ll be spli t to print b oth the front and bac ks[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 25 Using the Pr int Ba ck S ide Firs t opti on Step Proce dure 1 Select th is option: • If y ou need to prin t the firs t page of a two-pag e document on the backs i de of t he card . OR • If y ou need to prin t the re sin black on [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 26 Using the Pr int Ba ck S ide Only option Use this op tion to p rint only onto the ba ckside o f cards. Step Proce dure 1 Sele ct thi s op tion to pri nt onl y ont o the b acksi de of c ard s. ( Note: Load the cards in the standa rd m[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 27 Using the Rotat e Front 1 80 Degrees or Rotate Back 180 Degre es opti ons Use this op tion to cha nge the position o f the prin ted image in relation to the set lo cation of a card 's Mag net ic St ripe or smar t chip . Step Pro[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 28 Using t he Disa bl e Pr inting option Use this op tion to d isable the printing capabil ities of the Printer. ( Note : This opt ion sti ll all ows t he Pri nter to encod e car ds.) St ep D escrip tion 1 Select th is option to enco de[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 29 Using the Device Options tab (DTC300M) Reviewing t he Dev ice O ptions tab (DTC300M) The DTC30 0M window with the Device Options t ab is display ed below . ( Not e: The DTC40 0 Prin ter now has frontsi de and bac kside options , as s[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 30 A d justin g the R ibbon Ty pe option ( DTC 300M) Use the Ribbon Type option to select Print Ribb ons. St ep D escrip tion 1 Select the approp riate Print Ribbon Ty p e option fro m the dropdow n m enu for the ty pe of Print Ribbon i[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 31 Selecting the A u to Ribbon Select option (DTC300M) St ep D escrip tion 1 Cli ck on the Auto Ri bbon Select button to verify that the R ibbon type selected mat ches the Ribb on i nstal led in th e P rint er. ( Note : Th e Pri nter Dr[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 32 A dj usting for the Resin Dither (DTC300M) Select the appropri ate dith er method according to the ty pe of image to be prin ted. This op tion aff ects object s pri nt ed with a resi n-o nly Pri nt R ibbon . Step Proce dure 1 Select [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 33 Using the Res in Heat, Front (K ) opt ion (D TC300 M) Use this op tion to con t rol the amount o f heat the Printer uses when p rinting w i th the resin bla ck pa nel( s) of a full- colo r Rib bon or wh en pr int ing wit h a r esin- [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 34 Using the Resin Heat, Back (K) option (DTC300M) Use this op tion to con t rol the amount o f heat the Printer uses when p rinting w i th the resin bla ck pa nel( s) of a full- colo r Rib bon or wh en pr int ing wit h a r esin- only R[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 35 Using the Overlay He at (O) option (DTC300M) Use this op tion to con t rol the amount o f heat the Printer uses when p rinting w i th the ove rlay panel of a R ib bon. ( Note: This contro l can be helpful for fine-tuning the tra nsfe[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 36 Using the Print Both Sides option (DTC300M) Use this op tion to au tomatica lly print on both the frontside and backside of a ca rd. Step Proce dure 1 Select this o ption in conj unction w it h any application progra m that supports [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 37 Using the Pr int Ba ck S ide Firs t opti on Step Proce dure 1 Select the Print Back Side First op tion: If you n eed t o p rint th e fir st p age of a two-pa ge docum e nt on t he back side of the card. OR If y ou need to prin t the [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 38 Using the Pr int Ba ck S ide Only option Use this op tion to p rint only onto the ba ckside o f cards. Step Proce dure 1 Select th is option to print on ly onto the backside of prepr inted cards that must have thei r Magn eti c Stri [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 39 Using the Rotat e Front 1 80 Degrees or Rotate Back 180 Degre es opti ons Use this op tion to cha nge the position o f the prin ted image in relation to the set lo cation of a card 's Mag net ic St ripe or smar t chip . Step Pro[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 40 Using t he Disa bl e Pr inting option Use this op tion to d isable the printing capabil ities of the Printer, y et still allow s the Printer to encod e cards. St ep D escrip tion 1 Select th is option to enco de or re-en code cards w[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 41 Using the Image Color tab (DTC400/ DTC300) Step Proce dure 1 Select the Algeb raic col or matching option and then use this option to contro l the Contra st and Gamm a of the pr inted image , as w ell as the indi vidual color bala nc[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 42 Using the Resin Heat (K) option (F ront and B ack) Use this op tion to con t rol the amount o f heat the Printer uses when p rinting w i th the resin bla ck pa nel( s) of a full- colo r Rib bon or wh en pr int ing wit h a r esin- onl[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 43 Using the Overlay He at (O) option Use this op tion to con t rol the amount o f heat the Printer uses when p rinting w i th the ove rlay panel of a R ib bon. ( Note: This contro l can be helpful for fine-tuning the tra nsfer of overl[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 44 Using t he Color M atchin g option and Defau lt butto n Step Proc edure 1 To ret ur n all optio ns to t heir f acto ry set ting s, cli ck on the D ef au l t button.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 45 Using the Calibrate tab (DTC400/DT C300/DTC300M) Use the Calibra te tab to (a) control the posi tion of the printable area in relation to the card, (b) calibrate Sensors and (c) adjus t the internal Prin ter settings that are customi[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 46 Using t he Image P ositi on Control s Use the Im age Po sition controls to adjust the posit ion of the overall pr int area to be precisely centered on a ca rd. Step Proce dure 1 Cli ck on the Vertical and Horizo ntal adju stmen t arr[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 47 Using the Imag e Position Contr ols (contin ued) Review the Image Position diag ram, w hich displa ys how the printed ima ge w ill move in relation to the fixed card po sition as pos itive and negative image pla cement va lues are en[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 48 Using the Se nsor s butto n Use the S ensor s button to bring up a separate dialog box for calibra ting th e Printer's Ribbon Sensor (see ins tructions in the Ca libration w indow below).[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 49 Using the Settings button Use the Settings button to b ring up a separate dia log box for a djusting the intern al Prin ter settings , which are cu stomized for eve ry Printe r at the facto ry an d saved directly within t he Pri nter[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 50 Using the Magnetic Encoding tab (DTC400/DTC300/ DTC300M) Use this op tion on ly if the P rinter has an option al Magnetic Stripe En coding Mod ule install ed. The following d escribes these option s and the Printer's magnetic en[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 51 Using th e Magnetic T rack Selecti on radio buttons Use the Magnetic T rack Select ion opti on to specif y which tr ack to confi gure thro ugh t he Magnetic Track Options if the app lication require s customization of the standard IS[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 52 Using th e M agnetic Track S electio n radi o button s (con tinued ) Step Proce dure 2 Use the Magnetic T rack Select ions to con figure the way in which each o f the three magnetic trac ks will enco de. ( Note No. 1: They do not des[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 53 Using the Magnet ic Track Op tions rad io button s Use the Magnetic T rack options for these pu rposes : • Cust omi ze th e ISO en coded dat a form at for each of the M agn etic St rip e's th ree tr acks. • Custo mize each t[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 54 Using the Bit Density radio buttons Use this op tion to cu stomize the Bit Reco rding D ensity (Bi ts per Inch) used to enco de the magnetic data on the curren tly selected track. Step Proce dure 1 Select 75 BPI to cha nge the bits p[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 55 Using the Character Siz e radio buttons Use this optio n to c ustomi ze th e Cha ract er Dat a Size (B its per Charac ter) used t o enco de the magne tic data on the cur rently selected trac k. ( Note: Thi s char acte r size i nclu d[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 56 Review ing the Enab le MLE Suppo rt chec kbox Mult i-La ngu age Ext ensi on (M LE) su pport in Win dows X P can cause t ext st rin gs t o be br oken up i nto fr agm ents. T his f ragme ntat ion of the text st rin g prev ents ma gneti[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 57 Using the A SCII Offset r adio button s Use this op tion to cu stomize the Characte r ASCI I Offset used to encode the magne tic data on the cur rently selected trac k . ( Note: T his ch aract er off set value is su btrac ted f rom t[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 58 Usin g the LRC Genera tion ra dio but tons Use this optio n to c ustomi ze th e LRC Gener ation M ode ( use d to enc ode the magn etic d ata on the cur rently selected trac k ). St ep P rocedu re 1 Sele ct NO LRC t o change th e LRC [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 59 Using the Shift Data Left checkbox Use this op tion to sh ift the reco rded magnetic da ta to the le ft-hand s ide of the card's Mag neti c Stri pe. OR Use this op tion for situation s that requi re cards to be readab le with in[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 60 Reviewing t he ISO Track Locations Review the magnet ic encoding Module, which en codes onto tracks in ac cordan ce with an ISO 7811 -2 Magnet ic Stripe. ( Note: Refer t o the d iag ram ( bel ow) f or track lo catio ns.) TRA CK 1 0.1[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 61 Sending the Trac k Informa tion Magnetic track data is sen t in the form o f text stri ngs from the applica tion so ft w are to the Printer D river along with all o f the othe r printab le objects with in the card design. • Magnet [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 62 Reviewing Tracks 1, 2 and 3 (in table format) Review thi s table , which display s the SS, ES, FS and the valid characters defined for each track. Start Senti nel End Senti nel Fiel d Separa tor Valid Chara cters Maxi mum Numb er of [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 63 Review ing the A SCI I Code a nd Characte r Table ASCII Co de Char acter A SCI I Co de Ch ara cte r ASCII Co de Char acter 32 spa ce 56 8 80 P 33 ! 57 9 81 Q 34 " 58 : 82 R 35 No. 59 ; 83 S 36 $ 60 < 84 T 37 % 61 = 85 U 38 &a[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 64 Using the Overlay / Print A r ea tab (DTC400/DTC300/ DTC300M) Use this op tion to con t rol w here the Ove r lay (O) Panel and/ or the prin t area ap pear on a card. ( Not e: This option is helpful if, for exa mple, y ou would like t[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 65 Enab ling t he Fr ontside an d Back side opt ions Step Proce dure 1 Select the Print B oth Si des check box un der t he Devi ce Opt ion s tab to enab le the B ack side o ptio n under the O verl ay / P rint A rea. ( Note: This same se[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 66 Enab ling t he Fr ontside o ption (Ove rlay / Pri nt A rea) Step Proce dure 1 Select the Fr on t radio button , which enab les the Overlay / Print Area and Security Opti ons function s.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 67 Enab ling t he B acks ide o ption ( Over la y / Print A rea) Step Proce dure 1 Select the Back radio button , which ena bles on ly the Ove rlay / Print Area function.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 68 Using the Overlay / Print A rea dro pdown menu Step Proce dure 1 Select the Full Car d optio n for the P rinter to over lay a nd/or prin t the entire card. OR Select the Defi ned Area(s) option for the Printer to overlay and/or print[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 69 Using th e O verla y / Pr int A r ea dropdow n menu (conti nued)[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 70 Using the Overlay / Print A rea Use the se Ove r lay / Print A rea opti ons t o control both the print an d overla y toget her or control e ach individua lly. ( Note: D eterm ine whe the r to use th e Front side opti on (v ia th e Fr[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 71 Using th e Overla y / Print Area (contin ued)[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 72 Using the Def in e d A rea Option Step Proce dure 1 a. Determine whe ther to use the Frontside op t ion (via the Fr ont radi o butt on) or the Bac kside option (via the Back radio button ) . b. Sel ect th e Defined Are a(s) option to[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 73 Using th e Defi ned Are a Option ( conti nued ) Step Proce dure 2 When the card grid is first ac tivated , a small blac k square w i ll appea r at its default size of .2" x .2" / 5mm x 5mm and at its default location in the[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 74 Using th e Defi ned Are a Option ( conti nued ) Step Proce dure 4 Measure from the lower left corner of the card up and over to the lower left corner of for the defin ed area to begin an d enter these va lues into the X a nd Y boxes [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 75 Using th e Defi ned Are a Option ( conti nued ) Step Proce dure 5 a. Print the ca rd design and observe how the image is oriented on the card as it ejec ts f rom the Pri nter. ( Not e: Th e loc atio n of a def ine d area is ba sed on[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 76 Using th e Defi ned Are a Option ( conti nued ) Step Proce dure 6 a. Determine whe ther to use the Frontside op t ion (via the Fr ont radi o butt on) or the Bac kside option (via the Back radio button ) . b. Use the De fined Area a r[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 77 Usin g Sec urity Options (Visua l Sec urity Solution s) (Fr ontside opti on only ) The Visua l Secur ity Solutions dropdown menu list will be us ed to enable a nd select which type of visua l secur ity w il l be used. The V isual Se [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 78 Selecting O rientation - Landscape under Card tab Step Proce dure 1 Select the La ndsc a pe ra dio button (be l ow ) under Orien tation unde r the Ca rd Size tab to use t he Vi sual S ecurit y Sol uti ons (A to D) , as sho wn in t hi[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 79 Select ing the Vis ual Secur ity Sol utions dro pdow n menu (A to D) Step Proce dure 1 Click on the Visua l Security S olu tions dropdow n menu (below) under the Landsca pe - Orientation (se e above) to use the options show n in this[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 80 Select ing Or ienta tion - Portr ait unde r Card tab Step Proce dure 1 Select the Portrai t radio b utton (below ) under Ori entation unde r the Ca rd Size tab t o use t he V isual S ecuri ty Sol uti ons (E t o H) , as sh own in this[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 81 Selec ting the V isual Secu rity Solu tions dropd own menu (E to H) Step Proce dure 1 Click on the Visua l Secur ity Solutions dropdow n menu unde r the Portrai t - Orientat ion (see abo ve) to use the op tions show n below .[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 82 Selec ting the V eriMark radio button (Fron tside opt ion only) Step Proce dure 1 Cli ck on eithe r the Veri Mark or H oloMark rad io button, as show n below. The foil options are used to contro l the size o f the exc lusion area. ( [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 83 Selec ting the HoloMark radio button (Fron tside opt ion only) Step Proce dure 1 Cli ck on the HoloMa rk radio bu tton (be low) for th e squared -area siz e.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 84 Reviewing t he Custom VeriMark Card (Custom Graphic in a 2D foil ) The c ust om Veri Mark image is stam ped o n bl ank, st andar d-si zed c ards. You ca n sel ect on e of ei ght p ositi ons (A to H), as shown i n the Port rait and La[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 85 Rev iewing the Cu stom H oloMar k Car d (Cust om Gra phic in a 2D foil) The custo m Holo Mark image is stamped on b lank, standard-s ized card s. You can select one of ei ght p ositi ons (A to H), as shown i n the Port rait and Lan d[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 86 Using the K Panel Resin tab (DTC400/DTC300) Select the K Panel R esin option to contro l where the resin b lack (K) pan el o f a full-color Ribbon is printed . • If printi ng with a res in-only Ribbon type all K Pan el Res in optio[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 87 Enab ling t he Fr ontside an d Back side opt ions Step Proce dure 1 Select Print Both Sides un der the Device Options tab to enab l e the Ba ckside opti on un der t he K Pa nel Res in ta b. ( Not e: T his sam e sel ecti on ap plie s [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 88 Enab ling t he Fr ontside o ption (K Pa nel R esin) Step Proce dure 1 Select the Fr on t radio button to enable th e Front side option . ( Not e: Thi s enables a ll K Pane l Resin functions, as s hown be low.)[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 89 Enab ling t he B acks ide o ption (K Panel Re sin) Step Proce dure 1 Select the Back rad io but ton t o enab le t he Back side opti on. ( Not e: T hi s en a bl es all K Panel Resin func tions, as show n below.)[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 90 Select ing fro m the Print A ll Black W ith K Panel opti ons (Fr ont a nd Back opt ions ) Select one o f the three o pti ons li sted u nder Print A ll Blac k With K Panel if the bla ck text or bar codes are no t TrueTy pe fonts and/o[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 91 Select ing the F ull Card o ption (Fro nt a nd Back options ) Step Proce dure 1 Select the Full Car d option for the Pri nter Driv er to prin t the resi n black (K) panel for all blac k found within all areas of the image .[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 92 Select ing the D efine d A rea( s) optio n (Fr ont and Ba ck opt ions) Step Proce dure 1 Select the Defi ned Area(s) option for the Printer Driver to prin t the resin black (K) pane l for all b lack foun d only in a desired and defin[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 93 Selecting the Undefined A rea (s) option (Fron t and Back options) Step Proce dure 1 Select the Undef ined Are a(s) option for the Printer Drive r to print the res in black (K) pane l for all b lack foun d only in the space ou tside [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 94 Select ing t he Defi ned A rea(s) funct ion (Fr ont a nd Bac k opti ons) To define an area, refer to the f ollowi ng steps: Step Proce dure 1 Cli ck on the Defined Are a(s) check box . ( Note: This will activate t he card gr id in th[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 95 Selecti ng the D efin ed Area( s) func tion (co nti nued) St ep P rocedu re 2 a. Determine the area of the card necessa ry to de fine. In the samp le (below), this area is indicated by t he dashed outline . b. Dete rmine the size o f[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 96 Selecti ng the D efin ed Area( s) func tion (co nti nued) St ep P rocedu re 4 a. Onc e t he a rea i s si zed proper ly meas ure f rom t he lower l eft corn er of the card up an d over to th e lower l eft corn er for the defi ned ar e[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 97 Selecti ng the D efin ed Area( s) func tion (co nti nued) Refer to the previou s procedure .[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 98 Selecti ng the D efin ed Area( s) func tion (co nti nued) Refer to the previou s procedure . * 17 23 55 * Kar en A tk i ns Ac ces s L ev e l-2 ID# 123 4478 Y= 0. 2“ X=1. 4“[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 99 Selecti ng the D efin ed Area( s) func tion (co nti nued) Refer to the previou s procedure .[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 100 Selecti ng the D efin ed Area( s) func tion (co nti nued) Step Proce dure 6 Define an other are a by click ing on the Defined A rea up arrow. ( Note: Anothe r .2" x .2" / 5m m x 5mm area will a ppea r in th e lower left -h[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 101 Selec ting the P rint YMC unde r K and Print K Onl y option s Step Proce dure 1 Sele ct bet ween the Print YMC U nder K and Print K Only options. ( Note: W hen the P rint Y MC Und er K option is se lecte d, all bla ck in the designa[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 102 Using the Printer Supplies tab (DTC400/DTC300/ DTC300M) Use the op tion s on th is tab to vi ew inf orm ati on about the Ri bbon insta lled in th e Pri nter.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 103 Review ing the R ibbon Info rmation Step Proce dure 1 Use the Ribbon in formatio n to d etermine which Ribbon is be ing used to pr int w ith and it s par t num ber.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 104 Review ing the R ibbon Level Indica tor Step Proce dure 1 Use the Ribbon Le vel ind icator to view approxi mately how much Ribbo n is left.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 105 Using the P rinter Ca librati on Utility (DTC400/DTC300/ DTC300M) Access the Settings dialog box via the Settings butt on o n the C alibr ate t ab. U se the adj ustm ent m ode t o ch ange th e Pri nter 's i nter nal se tti ngs.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 106 Using th e Image Darkness Option Use this op tion to se t the ove rall dar kness of the printed i mage by increasin g or decreasing the amou nt of h eat us ed by the Prin the ad when prin ting . St ep P rocedu re 1 Lighten the print[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 1 07 Using t he Print To p of Form O ption Use this op tion to ad just the lengthwise or horizo ntal posit ion of the p rinted imag e on a ca rd so it a ppears cente red. ( Note: W hen adj usti ng thi s val ue, ke ep in m ind tha t car [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 108 Using the Pr int E nd of Form O ption Use this op tion to reduce or increase the overall p rintable area in order to op timize edge -to- edge print ing tow ard the tra iling edge o f a card . ( Not e: W hen adjus ting this val ue, k[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 109 Using t he Print Le ft of Form Option Use this op tion to ad just the ve r tical pos ition o f the printed image on a card so it ap pears centered . ( Not e: W hen adj us ting t his va lue, keep i n mind t hat c ards a lways r emai [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 110 Usin g the Ma gnetic Encoder Volta ge Offse t Opti on Use th is option to adjus t the vo ltage o f the Magne tic Encoder. • Encoder vo ltage is set fro m the fac tory at a defau lt of 7.24vdc for Hi-Co Magnetic cards and 2.54vdc f[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 111 A d justing the Hi-C o Volta ge O ffset Step Proc edure 1 Identify the Magnet ic Encode r voltage required by t he cards. ( Not e: The required en coder v oltage for the cards will need to be know n in orde r to properly set t he En[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 112 A d justin g the Lo-C o Vol tage O ffset Step Proc edure 1 Identify the Magnet ic Encode r voltage required by t he cards. ( Not e: The required en coder v oltage for the cards will need to be known in orde r to properly set t he En[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 113 Usin g the Ma g T op of For m Opti on Use this op tion on ly if the P rinter has a built-in Magnetic St ripe encode r. ( Note: If so, use this option to shi ft the start ing point o f where the Printer will beg in encoding t he magn[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 114 Using th e Mag T op o f For m Option (c ontinu ed)[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 115 Using the Ribbon Te nsion O ption Step Proce dure 1 Use the Ribbon Tension option to increase the a mount of ten sion (d rag) on the Ribbon du ring print ing. Enter a ne gative va lue to de crease the amount o f tension tha t is p l[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 116 Usin g the Fli pper Home Offs et Opt ion Use this optio n to c hange the Fli ppe r an gle rel ativ e to h ome/ horizo ntal posi tion. Thi s is do ne in or der t o adj ust a ngle of tra vel to and fr om the P ri nter a nd Fli pper M [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 6 - 117 Usin g the Fli pper Smart A ngle Offs et Opti on Use this optio n to c hange the Fli ppe r an gle rel ativ e to t he def ault smart ca rd l oadi ng po siti on. This is do ne in orde r to adjus t travel to and fro m the Flipper and t[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 7 - 1 Section 7: Cleaning The Card Printer is bu ilt to require a minimum a mount of maintenance . Neverthe less, there are a few procedu res you can pe rf o rm on a regul ar basis or as needed to ensure the best poss ible perf orm ance Tab[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 7 - 2 Safety Messages (re vie w carefully) S y mb ol Criti cal Instru ct ions fo r Saf et y purpo ses Danger: Failure t o follo w these i nstallation g uidelines can res ult in death or seri ous injury . Infor mation tha t raises pote ntial[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 7 - 3 DTC400/DTC300/D TC300M Card Printer/E ncoders Cleaning Kit (Part Number 08597 6) Cau tion : As with any electronic dev ice, interna l component s of the Printer, such as the P rint hea d, ma y be damag ed if exp osed t o stati c elec [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 7 - 4 Cleaning the Printhead Perform this proced ure app roximately every 1000 prints to maintain a consistent print quality . Step Proce dure 1 Open the Printer’ s Front Co ver. 2 Rem ove t he Pr int Ribb on. 3 Squeez e the Printh ead C [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 7 - 5 Cleaning the Platen and the Card Feed R ollers Perform this proced ure app roximately every 1000 prints to maintain a consistent print quality . ( Not e: The Card Feed Rollers move the card throughou t the print process. Rollers shou [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 7 - 6 Cleaning the Pl aten a nd the C ard Fee d Roll ers (co ntinue d) Step Proce dure 2 Rem ove all t he cards from t he Pr inte r’s Input Hopp er . 3 Use the Cl ean ing Card from the Printer’s an d remov e the adhesive backi ng from b[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 7 - 7 Cleaning the Pl aten a nd the C ard Fee d Roll ers (co ntinue d) Step Proce dure 4 Inse rt t he Cleaning Car d into the Single Feed Card Slot until the card sto ps. ( Note: If your P rint er i s equi ppe d wit h a Mag netic Enc oder, [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 7 - 8 Cleaning the Pl aten a nd the C ard Fee d Roll ers (co ntinue d) Step Proce dure 5 From y our compute r, open the Printer Driver and select ei ther Propert ies (if y ou are using W indow s 98SE/Me) or Pr inting Pre ferences (if y ou a[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 1 Section 8: Part s R eplacement This Sec tion descr ibes the replacement of key components of this Card Printer . Step Proce dure 1 Be sure to reverse the disassembly steps to reasse mble the Card Printer. Cau tion : Be carefu l when r[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 2 Repla cing the Pr inthea d Acce ss Cov er (D9 0002 9) (co ntinu ed) ...... ..... ..... ...... ..... ..... ...... ..... ..... ..... 8- 36 Re placing the Mag net ic Modu le Door (D9001 07) ...... ..... ..... ...... ..... ..... ...... ..[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 3 Replaci ng the RFID Sensor A s sembly (A000365), Ribbon E ncoder Wheel (810 492), Enc oder Pulley (D900 106) a nd Ribb on Sup p ly Hu b (D90 0090) (co ntin ued)..... ...... ..... ..... ...... ..... ..... ...... ..... ..... ..... 8-80 [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 4 Safety Messages (re vie w carefully) S y mb ol Criti cal Instru ct ions fo r Saf et y purpo ses Danger: Failure t o follo w these i nstallation g uidelines can res ult in death or seri ous injury . Infor mation tha t raises pote ntial[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 5 Reviewing DTC400/ DTC300/DTC300M P arts Replacement Table Part No. Descr iption C ate gory Dra w in g No. 81026 6 Gear- DTC40 0/DTC30 0/DTC 30 0MCar d Transpo rt Belt s / Gears D90 0110 D840888 Pull ey - DTC40 0/DTC30 0/DTC 300M Plate[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 6 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption C ate gory Dra w in g No. D900106 Pull ey - DTC40 0/DTC30 0/DTC 300M Rib bon S uppl y Drive Belt s / Gears D900110 D900047 Pulley - Pl ate n [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 7 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption C ate gory Dra w in g No. F00009 2 Belt - DTC40 0/DTC30 0/DTC 300M Platen Roller Dri ve B elt Belt s / Gears D900110 F00009 4 Belt - DTC40 0/[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 8 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descri p tion Catego ry Drawing No. A000365 Board - DTC400/ DTC300/ DTC300 M RFID an tenna Board D9000 7 7 E000480 Power Sup ply Power NA 13006 3 Power Co[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 9 D900000 Cover- DTC400/ DTC300/ DTC300 M Basep late Cover D9001 1 5 Continued on the nex t pag e[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 10 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption C ate gory Drawin g No. D900029 Cover - DTC40 0/DTC30 0/DTC 300M Pri nthea d Cover D9001 48 D900064-0 1 Cover - DTC400 Outpu t Cover R9001 0[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 11 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption C ate gory Drawin g No. D900065-0 1 Cover- DT C400 Input Cover D9001 51 D900065-0 2 Cover- DT C300 Input Cover D9001 47 D900066 Cover- D TC [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 12 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption C ate gory Drawin g No. D900072-0 1 Cover- DT C400 Rib bon Cartridge Doo r Cover D9001 51 D900072-0 2 Cover- DT C300 Rib bon Cartridge Doo r[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 13 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption C ate gory Drawin g No. D900107 Cover- Mag neti c Module Cover D9001 48 81049 2 DTC40 0/DTC30 0/DTC 300M Encode r W heel Mis. Hardwa re D900[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 14 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption Catego ry Drawin g No. D900096 DTC400/ DTC300/ DTC300M Front Cover La tch Mis. Hardwa re D900110 D900097 Card Hop per Tray Mis . Hardwa re D[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 15 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption Catego ry Drawin g No. D900104 DTC400/ DTC300/ DTC30 0M Ca rd Tray Mis. Hardwa re D900110 F00033 7 Spring- DTC400/ DTC300/ DTC30 0M Ca rd Tr[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 16 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption Catego ry Drawin g No. D900033 Motor- DTC400/ DTC300/ DTC30 0M Baseplate Fan Mot or D9 00115 D900087 Motor- DTC400/ DTC300/ DTC30 0M Steppe [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 17 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption Catego ry Drawin g No. D900092 Output Ho pper Cover D900150 04430 4, 04430 5, 04430 6, 04430 7, 04430 8 Top Co ver Assembly f or all DTC400/[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 18 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption Catego ry Drawin g No. D900086 Rib bon T ake U p M ot or As s emb l y Mot or D9 00077 A000368 Power / Comm unic atio n Board Board D9001 15 [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 19 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption Catego ry Drawin g No. D900113 Headlift Sensor Sensor D900077 D900035 Pri nthea d Cabl e Cabl e NA D9010089 Idler Pulley Shaft Mis. Hardwa r[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 20 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption Catego ry Drawin g No. 04430 1 (Kit) DTC400/ DTC300/ DTC 300M P rinthead K it Pri nthea d D9 00110 D900040 Roller- DTC400/ DTC300/ DTC 300M [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 21 Reviewing DTC400/DTC300/DTC3 00M Parts Replacem ent T able (continued) Part No. Descr iption Catego ry Dra w ing No. D900098 Roller- DTC400/ DTC300/ D TC300M Pinch Roller Roller D90 0110 D900042 Roller- DTC400/ DTC300/ D TC300M Card [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 22 Review ing the Main Print Boar d Connecti ons Main Pr int Bo ard ( A000 297 ) Locat ion RFID Ant enna Assem bl y (A 00036 5) Ca bl e (D9 00112) J5 Ste pper Motor A ssem bly (D 900 087) Ca ble (D 90 0032); 4 pin /4 wir e Con nect or. [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 23 Cover, Door and Tray Removal Replacing the Rear Cover (D900 066) Ref er to Dr awings D90 0148. Tool s N eeded : Phillips Head Screw driver. Parts Nee ded: D90006 6 Rear Cove r. Esti mat ed Rep air Tim e: 2 to 5 min utes. St eps P roc[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 24 Replacing the Rear Co ve r ( D900066) (continued)[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 25 Replacing the L eft End Cap (D900064) This procedu re applies to the DTC400 /DTC300/ DTC300M Printers. Refer to Draw ings D900147, D900 190 and D900 151. Tool s Need ed: P hill ips He ad S crewdri ver. Parts Nee ded: D90006 4 R ear C[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 26 Repla cing th e Left En d Cap (D 900092 ) St eps P rocedu re 2 a. Gra sp t he Outp ut Door Assem bly (D 9000 92) by t he s ides with your thum b and fore finger. Co mpress the sides of the d oor b y squ eezing your fingers togethe r [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 27 Repla cing th e Left En d Cap (D 900092 )[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 28 Replacing the Righ t End Cap (D900065-01 and –02) This procedu re applies to the DTC400 /DTC300/ DTC300M Printers. Refer to Draw ings D900147, D900 190 and D900 151. Tool s Need ed: P hill ips He ad S crewdri ver. Parts Nee ded: D9[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 29 Repla cing th e Right End Cap (D9000 65-01 and –02) (contin ued) Steps Pr ocedure 2 a. Grasp the Input Door Assembly (D90007 3) by the sides with your thumb an d forefin ger. Co mpress the s ides of the door by squeez ing your fing[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 30 Replacing the Input Door A ssemb ly (D900148) Ref er to Dr awings D90 0148. Tool s N eeded : Non e. Parts Nee ded: Input Door D 900 148 Esti mat ed Rep air Tim e: 5 minutes. St eps P rocedu re 1 Caut ion: Turn off the Prin ter and un[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 31 Replacing the Output Doo r A ssembl y (D900092) Refer to Draw ings D900159. Tool s Need ed: N one. Parts Nee ded: Inpu t D oo r D900092 Esti mat ed R epair Tim e: 5 minu tes . St eps P rocedu re 1 Caut ion: Turn off the Prin ter and [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 32 Replacing the Output Do or Assembly (D900092) (continu ed) Steps Pro cedure 2 a. Grasp the Output Door Asse mbly (D900092 )by the side s with your thu mb and forefinge r. b. Co mpress the sides of th e doo r by squeezing y our finge [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 33 Replacing the Input Tray (D900097) Ref er to Dr awings D90 0148. Tool s N eeded : Phillips Head Screw driver. Parts Nee ded: Input Tray D9 000 97. Esti mat ed Rep air Tim e: 5 minutes. St eps P rocedu re 1 Caut ion: Turn off the Prin[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 34 Repla cing th e Input Tra y (D900097) (conti nued )[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 35 Replacing the Prin thead Access Cover (D900029) Ref er to Dr awings D90 0148. Tool s N eeded : Phillips Head Screw driver. Parts Nee ded: Printh ead Acce ss Co ver D90002 9 Esti mat ed Rep air Tim e: 5 minutes. St eps P rocedu re 1 C[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 36 Repla cing the Pri nthead Access Cover (D90002 9) (conti nued)[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 37 Replacing the Magnet ic Module Door (D900107) Ref er to Drawi ngs D9 00148 . Tools Neede d: Phi llips Head Screw driver. Part s N eeded : Magnetic Modu le Door D900 107 Esti m ated R epair Tim e: 5 minutes. St eps P rocedu re 1 Caut [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 38 Repla cing th e Magn etic M odule Do or (D90 0107) (c ontinu ed)[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 39 Repla cing the Top Cov er A ssembly (incl udes Pr int Cir cuit B oard) This proce dure app lies to these compon ents: • DTC300 Top Cover Replace ment (044304); includes Print Circuit B oa rd • DTC300 Flip Cover Replace ment (0443[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 40 Repla cing th e Top Co ver Assembl y (includ es Prin t Circui t Boa rd) (con tinued) St eps P rocedu re 3 Rem ove th e Inpu t Door an d Ri ght E nd Cap. See Replacing the Input Doo r Assembly (D 900 148) . Se e Rep lacing the R ight [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 41 Repla cing th e Top Co ver Assembl y (includ es Prin t Circui t Boa rd) (con tinued)[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 42 Replacing the F ront Cover (D900072-03 DTC300M, D900072-02 DTC300, D900072-01 DTC400) Ref er t o Dr awing D90 0190. Tools Nee ded: Phi llips Head Screw driver. Part s N eeded : • Front Co ver D TC300 M D900 072-03 • Front Co ver [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 43 Replacing the Front Cover (D900072-03 DTC300M, D900072-02 DTC300, D9 00072 -01 DT C400 ) (c ontinu ed)[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 44 Plate Remov al Replacing the Basepla te (D900000) Refer to Draw ing D900115. Tool s N eeded : Torx T -10 Screw driver, 7/32 nd nut dri ver, No. 2 Phillips Sc rewdriver , Needle Nose Pliers Parts Nee ded: Basepla te (D900000) Esti mat[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 45 Repla cing th e Basepl ate (D9 00000 ) (conti nued) Steps Pro cedure 5 Use the Torx T-10 screwdriver to remove the two (2) front Baseplat e mount screw s (F000170) . Continued on the nex t pag e[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 46 Repla cing th e Basepl ate (D9 00000 ) (conti nued) 6 Use the Torx T-10 screwdriver to remove the two (2) rear Baseplate m oun t screw s (F000170) . Continued on the nex t pag e[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 47 Repla cing th e Basepl ate (D9 00000 ) (conti nued) St eps P rocedu re 7 Use a 7/32 nd nut d river to remove the on e (1) nut (130985 ) that secu res the ground cab l es to the Baseplate. 8 Disc onn ect th e Comm unic atio n Ribb on [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 48 Repla cing th e Basepl ate (D9 00000 ) (conti nued) St eps P rocedu re 10 a. U se a ne edle n ose pl iers to firm l y gr asp the C ard Ho pper s prin g Shaft (D900052 ), as shown below . b. Use a No. 2 Philli ps sc rewdri ve r to r e[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 49 Repla cing th e Basepl ate (D9 00000 ) (conti nued) St eps P rocedu re 12 Remove the Power/Co mmunicat ion Board. See Replacin g the Powe r/Communicat ion Board (A000368 ) . 13 Remove the Fan Asse mbly . See Re placi ng t he F an A s[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 50 Replacing the Clean Roller Plate (D900102 ) Refer to Draw ing D900110. Tool s N eeded : Torx T -10 Screw driver, Re taining Ring Pliers Parts Nee ded: Car d C leani ng R oll er D9 0004 0, Re tai ning Ring 140048 (X1), Wave Washe r 13[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 51 Replacing the Clean Roller Plate (D900102) (continued) Steps Proce dure 8 Sli de th e Car d Driv e Gear ( 810 266) of f of the Cle aning Roll er S haft. Cauti on: Use cau tion when sliding the Gear past the Encode r Wheel. If the Enc[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 52 Replacing the Clean Roller Plate (D900102) (continued) See the previous page.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 53 Replacing the Ribb on Motor Supply Assembly (D90012 1), O-Ring Drive Belt (1 40212), Encoder ( A 000 126) Sen sor and Motor (D840980) Ref er to Dr awings D90 0121. Tool s N eeded : Torx T -10 Screw driver Ph illips Hea d Screw driver[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 54 Repla cing th e Ribbo n Motor Supp ly Asse mbl y (D9 00121 ), O-Ri ng Dri ve Belt (140212), Encoder ( A000126) Sensor and Motor (D840980) (con tinued) St eps P roced ure 7 Use a Torx T-10 Screw dri ve r to remove the three (3) screw [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 55 Repla cing th e Ribbo n Motor Supp ly Asse mbl y (D9 00121 ), O-Ri ng Dri ve Belt (140212), Encoder ( A000126) Sensor and Motor (D840980) (con tinued) St eps P rocedu re 9 Use a Torx T-10 Screw dri ve r to remove the two (2) screw s [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 56 Repla cing th e Ribbo n Motor Supp ly Asse mbl y (D9 00121 ), O-Ri ng Dri ve Belt (140212), Encoder ( A000126) Sensor and Motor (D840980) (con tinued) See prev ious page for related procedure.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 57 Board, Interface and Printh ead Replacements Replacing the Pow er/Communication Board ( A 00036 8) Ref er t o Dr awing D90 0115. Tools Nee ded: Torx T-10 Sc rewdrive r, Phillips Head Scre wdri ver. Part s N eeded : P ower/ Comm unica[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 58 Repla cing th e Powe r/Communi cation Board (A00036 8) (con tinu ed) St eps P rocedu re 7 Use a To rx T-10 screw driver to remove the two (2 ) screw s (F000169) tha t secur e th e Po wer/Com muni cati on B oard Co ver (D9000 26) t o [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 59 Replacing the Prin thead Assembly (D9000 23) Refer to Draw ing D900110 Tool s N eeded : Torx T-10 Screw driver, Phillips Head Screw driver. Parts Nee ded: Printh ead (D90 0023) Esti mat ed Rep air Tim e: 15 minutes. Warnin g: If oil [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 60 Repla cing th e Print head Assembl y (D9000 23) (conti nued) Steps Proce dure 7 Dis con nect t he ca bles from the Pri nthea d Assemb ly. S ee below. 8 Replace th e Printhea d Assemb ly (D900023 ). See be low. 9 Rev erse to re- assem[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 61 Repla cing th e Print head Assembl y (D9000 23) (conti nued)[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 62 Motor and Magnetic Head Replacements Refer to this disp lay for all four (4) Mo tor replacem ent procedu res in th is sect ion. See bel ow.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 63 Replacing the Headli ft Motor A ssem bly (D900085) Refer to Draw ings D900085 and D900 077 Tool s Need ed: P hill ips He ad S crewdri ver. Parts Nee ded: Hea dlift Motor Assemb ly D900085 Esti mat ed R epair Tim e: 15 minutes. St eps[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 64 Replacing the Headlift Motor Assembly (E000806) an d the Headlift Cam (D90007 5) (continue d) See previ ous page an d foll owin g two p ages for pro cedu ral st ep s.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 65 Replacing the Headlift Motor Assembly (E000806) an d the Headlift Cam (D90007 5) (continue d) St eps P rocedu res 6 a. Use a To rx T-10 screw driver to remove the two (2 ) screws ( F000171) tha t secur e th e Pri nthe ad Cam Lev er ([...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 66 Replacing the Headlift Motor Assembly (E000806) an d the Headlift Cam (D90007 5) (continue d) Steps Proce dures 7 a. Use a To rx T-10 screw driver to re move the four (4) sc rews ( F000177) that secure the Head lift Motor to the Prin[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 67 Replacing the Input Feed Motor A ss embly (D900084) Ref er to Dr awings D90 0077. Tool s N eeded : Phillips Head Screw driver. Parts Nee ded: Input Motor Ass embly D 90008 4 Esti mat ed Rep air Tim e: 15 minutes. St eps P rocedu res [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 68 Repla cing th e Input F eed M otor Assembl y (D9000 84) (con tinued ) St eps P rocedu res 8 Pull the M otor /Roll er As semb ly out of th e Pri nter. • Not e 1: The acc ess ho le for the C ar d Input R olle r is vi rtua lly th e sa[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 69 Repla cing th e Input F eed M otor Assembl y (D9000 84) (con tinued )[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 70 Replacing the Step per Motor A sse mbly (D900087) Refer to Draw ing D900077 Tool s N eeded : Phillips Head Screw driver. Parts Nee ded: St epper M ot or D 90008 7 Esti mat ed Rep air Tim e: 10 minutes. Steps Proce dures 1 Cauti on: T[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 71 Re placing the Ste pper Motor a ssemb ly (D90 0087 ) (continu ed) Steps Proce dures 9 Push the Stepper M otor into the Motor ca vity. 10 Disconnect the Step per Motor Pow er Cable. 11 Rep lace the Ste pper Motor A ssembl y (D 9000 87[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 72 Replacing the Ribb on Take-up Motor (D900086) Refer to Draw ings D900086 and D900 077. Tool s Need ed: Torx T-10 S crewdriver. Parts Nee ded: Ribbon Take- up M otor A ssembl y D900086 Esti mat ed R epair Tim e: 10 minutes. St eps P r[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 73 Repla cing the Ribb on Take-up M otor (D 900086) (c ontinu ed) See low er righ t of disp lay . Continued on the nex t pag e[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 74 Repla cing the Ribb on Take-up M otor (D 900086) (c ontinu ed)[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 75 Replacing the Magnet ic Head A sse mbly (D900050) Refer to Draw ing D900148. Tool s N eeded : Torx T -10 Screw driver. Parts Nee ded: Magne tic E ncod ing M odule D90 0050 Esti mat ed Rep air Tim e: 5 minutes. Steps Proce dure 1 Caut[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 76 Repla cing th e Magn etic M odule Do or (D9001 07) (c ontinu ed)[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 77 Sensor Replacement Replacing the Ribb on LED Sensor A s sembl y ( A 0003 74 and D900138) Ref er to Dr awings D90 0078. Tool s N eeded : Phillips Head Screw driver. Esti mat ed Rep air Tim e: 5 minutes. St eps P rocedu re 1 Caut ion: [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 78 Replacing the Ribbon LED Sens or A ssembl y (A000374 an d D900138) (continu ed) St eps P rocedu re 7 Discon nect the Ribbo n Senso r LED cab le. 8 Use a To rx T-10 screw driver to remove the two (2 ) screw s (F0001778) that secur e t[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 79 Replacing the RFID Sen sor Assembly (A000365), Ribbon Encoder Wheel (810492), Encoder Pulley (D900106 ) and Ribbon Supply Hub (D900090) Refer to Draw i ngs D900 077 and D900110. Tool s N eeded: Torx T-10 Screw driver, Reta ining Ring[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 80 Repla cing th e RFID S ensor Assembl y (A0003 65), R ibbon E ncoder Wheel (810492), Encoder Pu lley (D900106) and Rib bon Supply Hub (D900090) (continu ed) See p revious p age a nd f ollowing page s relating to th is specific proced [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 81 Repla cing th e RFID S ensor Assembl y (A0003 65), R ibbon E ncoder Wheel (810492), Encoder Pu lley (D900106) and Rib bon Supply Hub (D900090) (continu ed) See p revious p age a nd f ollowing page s relating to th is specific proced [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 82 Repla cing th e RFID S ensor Assembl y (A0003 65), R ibbon E ncoder Wheel (810492), Encoder Pu lley (D900106) and Rib bon Supply Hub (D900090) (continu ed) St eps P rocedu re 7 Use a Re taining R ing Pliers t o remove th e Ribbo n Su[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 83 Replacing the Headli ft Sensor A sse mbly (D900113) Refer to Draw ings D900110. Tools Neede d: Torx T-10 Screw dri ver. Part s Nee ded: Esti mat ed Rep air Tim e: 20 minutes. St eps P rocedu re 1 Caut ion: Turn off the Prin ter and u[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 84 Repla cing th e Headli ft Sens or Asse mbl y (D900 113) (co ntinu ed) St eps P rocedu re 7 Use a Ne edle Nose Pliers to firmly grasp the Hea dlift Sensor and pull to remove it. ( Note: The Headlift Sensor is a “pressure- fit” Sen[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 85 Roller, Cable and Fan Replaceme nt Replacing the Pl aten Roller (D900041) Refer to Drawi ng D900 110. Tool s Need ed: Torx T-10 S crewdriver, Retaining Ring Pliers Parts Nee ded: Platen R oller D90004 1, Reta ining Ring (X1) 140048, [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 86 Repla cing th e Plat en Roller (D9000 41) (con tinu ed) Steps Proce dure 6 Rem ove t he P rint head . Se e Replacing the Prin thead Asse mbly (D9000 23) . 7 Use a S mall Flathe ad Screw driver to gent ly pry the Roller Sha ft Locking[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 87 Replacing the Pl aten Roller (D900041) (cont inued)[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 88 Repla cing the Card C leani ng or Fee d Rol ler (D90 0040 ) (lef t of Platen) and the Card Drive Gear (810266) Refer to Drawi ng D900 110. Tool s N eeded : Torx T -10 Screw driver, Reta i ning Ring Pliers Parts Nee ded: Car d C leani[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 89 Replacing the Card Cleaning or Feed R oller (D900040) (left o f Platen) and the Card Drive Gear (810266) (continu ed) Steps Proce dure 8 Sli de th e Car d Driv e Gear ( 810 266) of f of the Cle aning Roll er S haft. Cauti on: Use cau[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 90 Replacing the Card Cleaning or Feed R oller (D900040) (left o f Platen) and the Card Drive Gear (810266) ( continued)[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 91 Replacing the Input Pusher (D900104) Refer to Draw ings D900110. Tools Neede d: Torx T-10 Screw dri ver. Part s Nee ded: Esti mat ed Rep air Tim e: 15 minutes. St eps P rocedu re 1 Caut ion: Turn off the Prin ter and unplug the pow e[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 92 Repla cing th e Input P usher ( D9001 04) (con tinu ed) St eps P rocedu re 4 Remove th e Printer Bas eplate . See Rep laci ng the Basep late (D90 0000 ) . 5 Rem ove t he Fl ang e Be arin g (F0 00350 ) t hat c onnec ts t he I nput Pus[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 93 Replacing the Card F eed or Exit Roller (D900042) and the Card Drive Gear (810 266) Refer to Draw ing D900110. Tools Neede d: Torx T-10 Screwdriver, R eta ining Ring Plie rs Parts Nee ded: Car d C leani ng R oll er D9 000 42, Re tai [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 94 Replacing the Card Feed or Exit Roll er (D900042) and the Card Dri ve Gear (81 026 6) ( con ti nu ed) Steps Proce dure 8 Use a Small Flathe ad Screwdriver gently pry the Roller Sha ft Locking Bushing arm (D9000 46) out abou t 2mm. 9 [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 95 Replacing the Card Feed or Exit Rol ler (D900042) and the Card Dr ive Gear (81 026 6) ( con ti nu ed)[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 96 Replacing the Pinch Roller (D900098) Refer to Draw ing D900110 . Tools Nee ded: Tor x T-1 0 Screwd river, Ret aining R ing Plier s Parts Nee ded: Car d Cl eanin g R oller D90 0042, Ret ai ning R ing 140 048(X 1), W ave W ash er 1 309[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 97 Repla cing th e Pinch Roll er (D90 0098) (c onti nued) Steps Proce dure 8 Use a Small Flathe ad Screwdriver gently pry the Roller Sha ft Locking Bushing arm (D9000 46) out abou t 2mm. 9 Rotate the Roller Lo cking Sha ft Bushing Count[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 98 Repla cing th e Pinch Roll er (D90 0098) (c onti nued) See the previous page.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 99 Replacing the Clean ing Roller Lever (D90005 1) Refer to Draw ing D900110. Tools Nee ded: Tor x T-1 0 Screwd river, Ret aining R ing Plier s Parts Nee ded: Car d Cl eanin g R oller D90 0042, Ret ai ning R ing 1400 48(X 1), W ave W as[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 100 Repla cing th e Cleani ng Rol ler Le ver (D9 00051 ) (cont inued) Steps Proce dure 8 Use a Small Flathe ad Screwdriver gently pry the Roller Sha ft Locking Bushing arm (D9000 46) out abou t 2mm. 9 Rotate the Roller Lo cking Sha ft B[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 101 Repla cing th e Cleani ng Rol ler Le ver (D9 00051 ) (cont inued) See p rocedure on p revious p age.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 102 Replacing the Prin thead Cable A ss embly (D900035) Ref er to Dr awings D90 0023 and D90 0110. Tool s N eeded : Phillips Head Screw driver. Parts Nee ded: Printhea d Cable D900035 Esti mat ed Rep air Tim e: 30 minutes. Steps Proce d[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 103 Repla cing th e Print head Cabl e Asse mbly (D 90003 5) (con tinued ) Steps Proce dure 8 Place the Prin ter bac k on its feet and discon nect the Prin thead Data Cab le fro m the Main Board. 9 Remove and replace the Prin thead Data [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 104 Replacing the Fan A ssembl y (D900033) Ref er to Drawi ng D90 0115. Tools Neede d: Philli ps Hea d Scre wdri ver. Part s N eeded : Fan Asse mbly D900033 Esti m ated R epair Tim e: 30 mi nut es. St eps P rocedu re 1 Caut ion: Turn of[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 105 Repla cing th e Fan As sembl y (D9000 33) ( contin ued) St eps P rocedu re 7 Feed t he F an As sembly p ower cabl e out of the Print er. 8 Rem ove an d repl ace t he Fan Assem bly (D 9000 33).[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 106 Pulley Removal Replacing the Step per Motor Idler Pulley (D840888) and the Platen Roller Drive Gea r (D900047) Ref er to Dr awings D90 0089 and D90 0110. Tool s N eeded : Torx T -10 Screw driver, Re taining Ring Pliers, Phillips Hea[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 107 Replacing the Stepper Motor Idler Pulle y (D840888) and the Platen Roller Dri ve Gear (D900047) (continued) St eps P rocedu re 7 Use a S mall flat h ead scr ewdriver to re move the retaining clip (1400 63) from th e Stepper Mo tor I[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 108 Replacing the Step per Motor Idler Pulley Shaft A s sembl y (D900089) and the Stepper Motor Dri ve Belt (F000094) Ref er to Drawi ngs D9 00077 . Tools Neede d: Phi llips Head Screw driver. Parts Nee ded: Stepe r Motor Idler Puley sh[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 109 Repla cing th e Steppe r M otor Idl er P ulley Shaft Assembl y (D9 00089) and th e Stepper M otor D rive Belt (F000 094) (conti nued) St eps P rocedu re 7 Use a To rx T-10 screw driver to remove the Stepp er Motor Idler set sc rew. [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 110 Flipper Table Replacement Replacing the Fl ipper Table Module A ss embl y (D900200) Ref er to Dr awings D90 0200. Tool s N eeded : Phillips Head Screw driver. Parts Nee ded: Step0er Moto r Idler Puley shaft ass embly D900089 (1 ), S[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 111 Replacing the Flipper T able M odule A sse mbly (D900200) ( continued) Step De scrip tion 3 Rem ove t he C ard O ut put or Exi t Do or (D 90 0092) and Left End C ap (D 900064 ) to the Pr inter, as sh own below .[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 8 - 112 Replacing the Flipper T able M odule A sse mbly (D900200) ( continued) Step De scrip tion 4 a. Remove the Cover from the Flippe r Table Modu le Assembly (D900200), as show n below. b. Place the Flipper Table next to Printer, a s sho[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 9 - 1 Section 9: Packing the Card Printer The p urp ose of this s ectio n to p rovi de the U ser wi th a s pecif ic packi ng proc edur e for t his Card Printe r. Follow th is instruc tion to pa ck the Card Printer for transport. Step Proce [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 10 - 1 Section 10: Boar d Level Di agnostics The purpos e of this section to provide the User w ith specific Board Lev el Diagnost ic procedures for Board Errors and Senso r Testing for this Card Printer. Safety Messages (re vie w carefully[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 10 - 2 Sensor and Motor Rev iewing the Sens or Loca tion a nd Vo ltages Use this table as a refere nce tool for Board Leve l Diagnostics Sen sor Lo catio n Pin Low Range VDC High Range VD C RFID Board J5 3 Present .02 Not Present .70 Headli[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 1 Section 11: Diagnostic T ool Uti lity The Fargo Diagnos tics Utili ty is designed to prov ide access to the f o llowing: • The diagnos tic capabilit ies of the Pr inter. • The internal Self Tests of the Pr inter. • The testing [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 2 Using the Diagnostic Tool Util ity Selecting fr om the Printer Selection menu St ep P rocedu re 1 Cli ck on the dr opdo wn Pri nter s el ectio n menu t o view a l ist of c urrentl y ins tall ed Farg o Pri nter Drive rs i nstal led on[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 3 Rev iewing customi zed Dia gnosti c Util ity tabs for y our Printer Step Proce dure 1 Select a Printer from the Pr inter Selec tion menu that will cu stomize the tab s that are ava ilable. ( Note: Only the Diagnostic U tility tabs fo[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 4 Using the Diagnostic Utilit y tabs Select ing t he Pri nt Spo oler ta b in the D iagnos tics Uti lity Ste p Proce dure 1 Select the Print Spooler tab, as show n below.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 5 Selecti ng the Print S pooler tab in th e Diag nosti cs Utili ty (con tin ued) Ste p Proce dure 2 Cli ck on the Select File button to br ing up the Brow se for Print File w i ndow , as show n below a nd on the next pag e.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 6 Selecti ng the Print S pooler tab in th e Diag nosti cs Utili ty (con tin ued) Ste p Proce dure 3 a. Cli ck on the Brow se button to browse throu gh an o pen file d ialog box , as show n below. b. Select the Print File (. PRN) that i[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 7 Selecti ng the Print S pooler tab in th e Diag nosti cs Utili ty (con tin ued) Ste p Proce dure 4 Select the number of cop ies to be prin ted, as sho wn below.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 8 Selecti ng the Print S pooler tab in th e Diag nosti cs Utili ty (con tin ued) Ste p Proce dure 5 Cli ck on the Send Fi le button in orde r to send the selected Print Files (.PRN) to the Printer.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 9 Select ing t he Firm ware U pdates tab in the D iagn ostics Utility Ste p Proce dure 1 Sele ct t he F irm ware U pdat es t ab, as s hown below.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 10 Down loadi ng Fir mware U pdates St ep P rocedu re 1 Select the Dow nload Fi rmware button . If yo u have Interne t access, this w ill automa tically take y ou to the Firmw are Updates section of the Fargo website. If it does no t, [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 11 Placi ng the Prin ter in the Upgr ade Mode Step Proce dure 1 Disco nnect Power f rom t he Pr inter. 2 Press and hold dow n the po wer and pause butt ons on the Printer. 3 Reapply power to the Printer. ( Note: The L CD display should[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 12 Sendi ng the Firm w are File Step P rocedu re 1 Ensur e t hat the f irm ware F il e is se lect ed. 2 Ensure that the Printer LC D says Upgrad e Firmw are Send F ile Now . 3 Click o n the Send Firmware button. 4 Upo n succ essfu l co[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 13 Selecting the M echanics tab in the Diagnost ics Utility Step Pro cedur e 1 a. Select the Mechanics tab to tes t Motors and Sen sors in the P rinter. ( Note: This sect ion has a procedu re for each func t ion by a Run bu tton, as sh[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 14 Selecting the Mechan ics tab in the Diagnostics Utilit y (continued) Step Pro cedur e 2A C lick on t he Ca librate t he Ribb on Senso r butt on to c ali brat e the P rint R ibbon . ( Note: This w ill ensure proper opera tion of the [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 15 Selecting the Mechan ics tab in the Diagnostics Utilit y (continued) Step Pro cedur e 2B C lick on t he Clean Pr inter (R emove Ca rd s) butt on t o acti vate t he fun cti on. Se e the Running the Magneti c Self Test ( HiCo Only) pr[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 16 Selecting the Mechan ics tab in the Diagnostics Utilit y (continued) Step Pro cedur e 2C Cli ck on the Cy cle the Printhea d button to verify operation o f the Prin thead Headlift M o tor and Headli ft Sensor. ( Note: When selec ted[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 17 Selecting the Mechan ics tab in the Diagnostics Utilit y (continued) Step Pro cedur e 2D Cli ck on the Advan ce the Step per Mo tor button to move the Card Rollers for ward in t he P rint er.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 18 Selecting the Mechan ics tab in the Diagnostics Utilit y (continued) Step Pro cedur e 2E C lick on t he Reve rse the Step per Motor button to move the C ard Ro llers back war ds in the Pri nter.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 19 Selecting the Mechan ics tab in the Diagnostics Utilit y (continued) Step Pro cedur e 2F Click on the Cycle th e Car d Inp ut Rol ler (Remove Card s) butt on to acti vate the C ar d Input M otor. ( Not e: Ens ure that all cards hav [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 20 Selecting the Mechan ics tab in the Diagnostics Utilit y (continued) Step Pro cedur e 2F Click on the A dvance the Rib bon Motor (Remov e Ribbon) but ton to[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 21 Selecting the Mechan ics tab in the Diagnostics Utilit y (continued) Step Pro cedur e 2G Cli ck on the Rev erse the Ribbon Dr ive Motor (R emove R ibb on) button to[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 22 Selecting the Mechan ics tab in the Diagnostics Utilit y (continued) Step Pro cedur e 2H Cli ck on the Magn etic TOF C alib rate (HiCo ) button to[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 23 Selecting the Mechan ics tab in the Diagnostics Utilit y (continued) Step Pro cedur e 2I C lick on t he Magnet ic TO F C alibr ate (L oCo ) butt on to[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 24 Selecting the S elf Tests tab in the Diagnostics Ut ility Use these options to run the internal Printer Sel f Tests. St ep P rocedu re 1 Select the approp riate Run button to execute either the Bar code Test Ca rd, the Standa rd Sel[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 25 Select ing t he Car d Sam ples ta b in t he Dia g nost ics Uti lity St ep P rocedu re 1 a. Select the Card Samples tab to print sa mple image s from the Printer. b. Sele ct th e desi red I mage, as sho wn be low. ( Note: You will se[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 26 Select ing the Ma gnetic E ncodi ng ta b in t he Diag nosti cs Uti lity St ep P rocedu re 1 a. Select the Magnet ic Encoding tab to test the Mag netic Encod ing capabili ties of the Printer. b. Cli ck on the Au to Fill Track Dat a b[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 27 Select ing t he Hel p butt on in t he Dia g nost ics Uti lity St ep P rocedu re 1 Select the Hel p button to access the Fargo Diagnostics Utility Help document, as sh own be low.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 28 Select ing the A bout butt on i n the Diag nostics Uti lity St ep P rocedu re 1 Select the Abo u t button to access ve rsion inform ation for the Diagno stics tool. ( Note: A list o f the Prin ters that the Diagno stic Uti lity supp[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 11 - 29 Select ing t he Exit butto n in t he Dia gnostic s Utilit y St ep P rocedu re 1 Select the Exit bu tton to clos e out and exit fro m the Fargo Diagnos tics Utility .[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 1 Section 12: Firm w are Upgrades Intro ducti on The D TC4 00/DTC 300/D TC30 0M Car d Pri nter/ Encod ers - Firm ware U pgr ade Doc ument (Rev. 1.3) and this sectio n are identic al. They both prov ide step - by -step pro cedures for u[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 2 Safety Messages (re vie w carefully) S y mb ol Criti cal P rocedu r es for S afet y purpo ses Danger: Failure t o follo w these insta llation g uidelines can result i n death or seri ous injury . Infor mation tha t raises pote ntial [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 3 Downloading Firmw are Step Proce dure 1 Open the Fargo Diagno sti c Uti lity (l oca ted i n the Pr ogram s fol der ), as s hown belo w. • Cli ck on the Sta rt icon on th e deskto p. • Select the Progra ms folder. • Select the F[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 4 Down loadin g Firmw are (con tinued ) Step Proce dure 2 Use the S elect a print er to contin ue dropdown men u to selec t the Print er. a. Cli ck on the Dow nload Fir mware button unde r Step 1: , as show n below.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 5 Down loadin g Firmw are (con tinued ) Step Proce dure 3 a. Ch eck that the Comp uter has an acti ve I nter net con nec tio n. b. Cli ck on the Yes button , as show n below.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 6 Down loadin g Firmw are (con tinued ) Step Proce dure 4 This will l au nch the Fargo S upp ort p age. • Cli ck on the Firmware selec tion b ox. • Use the dr op down m enu to sel ect t he Pri nter . • Cli ck on the Go but ton, a[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 7 Down loadin g Firmw are (con tinued ) Step Proce dure 5 Cli ck on the Pri nter name un der Printer Firm ware to begin the down load, as show n below.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 8 Down loadin g Firmw are (con tinued ) Step Proce dure 6 Cli ck on the Sav e butt on t o sav e the fi le, as sho wn bel ow.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 9 Down loadin g Firmw are (con tinued ) Step Proce dure 7 Cli ck on the Sav e button to save the file to the co mputer’s Desktop , as sh own belo w.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 10 Downloading Firmware (contin ued) Step Proce dure 8 Cli ck on the Close button t o close thi s dial og when the d ownloa d is c ompl eted, as sh own be low.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 11 Down loadin g Firmw are (con tinued ) Step Proce dure 9 From the computer’ s desktop, double c lick on the Firmware .exe file to un-z i p it, as sh own be low.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 12 Down loadin g Firmw are (con tinued ) Step Proce dure 10 Cli ck on the Browse button on the WinZip Self- Extractor w indow, as shown belo w.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 13 Down loadin g Firmw are (con tinued ) Step Proce dure 11 Sele ct th e Desk top, then c lick on the OK button in the Browse for Folder dialog, as sh own be low.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 14 Down loadi ng Fir mware (c onti nued) Step Proce dure 12 C lick on the Unzip butto n i n the W inZ ip Self -Extrac tor window to unzip designated files, as show n below[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 15 Downloading Firmware (contin ued) Step Proce dure 13 Cli ck on the Select Firm ware File butt on unde r Step 2 : in the Fargo Diagnost ic Utility window , as shown below.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 16 Down loadin g Firmw are (con tinued ) Step Proce dure 14 • Sele ct th e Desk top dr opdown m e nu. • Cli ck on t he .f rm f ile. • Cli ck on the Open button, as sh own be low. 15 This co mplete s the D ownload ing Firm ware pr[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 17 Placing the Printer in the Firmwar e Upgrade Mode Step Proce dure 1 Caut ion: Turn off the Prin ter and unplug the pow er cord from the Pri nter. 2 Pres s and hol d down the Pow er and Paus e butt ons on the Print er, as shown belo [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 18 Placing the Print er in the Firmw are Upgra de Mo de (continued ) Step Proce dure 2 Ensure that the Printer LC D display s this messag e: as shown below Upg rade F irmw are Send Fi le Now.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 19 Sending the Firmw are File Step Proce dure 1 Ensure that the Printer LC D display s this messag e: Upg rade F irmw are Send Fil e Now . 2 From t he Far go Di agn osti c T ool, click on the S end F irmw are butt on, as shown belo w.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 12 - 20 Sendi ng the Fir mw are File (co ntinue d) Step Proce dure 3 Upon suc cessful co m plet ion of the F irmware Upd ate, the Printer w ill restar t. 4 The p rocedu re i s now co mplet ed.[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 13 - 1 Section 13: Fargo T echnical Support The purpos e of this section to provide the User w ith an efficien t , step-b y-step proc edure to be us ed whe n con tacti ng Far go T echni cal Su pport as ne ede d for t his Car d Pri nter. Con[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 13 - 2 Reading the Serial Numbers on a Fargo Printer The p urp ose of this s ectio n is t o prov ide u pdat ed in struct io ns for readin g ser ial n umbe rs on a Fargo Printer. Finding out when a Fargo Card Prin ter was manufactured You ca[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 14 - 1 Section 14: Reviewing the Sp are Part s List Reviewing the DT C400/DTC300/DTC300M Spare Parts List DTC4 00/DTC30 0/DT C300M ID Ca rd Printe r Recomm ended Spare Par ts List Eff ectiv e Dat e: Jun e 2004 For cu rren t pri cing se e ht[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 1 Section 15: Glossary of T erms Term De finit ion 24-b it c olor A col or d epth f or an im age t hat us es 8 bi ts for each color (red, blu e, green) co m bining the possib le 256 shad es to provide a color depth of 16.7 million co l[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 2 Glossar y of Terms (continued) Term De finit ion Barc ode s A seri es of alt ernat ing bla ck a nd whi te stri pes , of va rying widt hs (each cha racter de noted by a set numbe r and w idth of blac k stripes) that allow s charac ter[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 3 Glossar y of Terms (continued) Term De finit ion Cache A ty pe of memory b uffer to store data temp orarily , used to ho ld informa tion that is most o f ten exchang ed betw een contRo ller and peri pher al, t o exped ite data tr ans[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 4 Glossar y of Terms (continued) Term De finit ion CR-79 A card di mension st andard of 2 .0625" L X 3.3125 " W (+/-0.00 2" W , +/-0.005 " L) or 52 .400 X 84 .150 mm. CR-80 A card di mension st andard of 2 .125"[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 5 Glossar y of Terms (continued) Term De finit ion Dir ect-t o-C ard (DTC ) Prin ting The D ir ect-t o-Car d prin ting p roce ss pr ints digit al ima ges di rectl y onto any pl asti c car d with a smoot h, c lea n, glo ssy PVC surfa ce[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 6 Glossar y of Terms (continued) Term De finition Dwell Time The sp eed a t which the c ard moves across the lam Rolle r, mea sure d in sec onds/i nch (s ecs/in ). T his m ay be a djus ted i n t he Dri ver to ens ure ad hesion and c ar[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 7 Glossar y of Terms (continued) Term De finit ion Encode r (whee l) An elec t romecha nical device , attached to a sha f t th at detects the change in rotationa l posit ion, increme nted to co unt ticks pe r revolutio n. The Pr inter&[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 8 Glossar y of Terms (continued) Term De finit ion Flas h M emory A m icr ochip base d no n-vol ati le m emory d evi ce t hat hold s it s d ata whe n power is re moved. This a llows for field rep rogramming of the P rint er com mand s,[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 9 Glossar y of Terms (continued) Term De finit ion Hard Dr ive A high ca pacity storage device in a PC consistin g of non- removab le magnet ically encodable pla tters. Hardwa re Phy sical componen ts of a sy stem such as th e Printer [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 10 Glossar y of Terms (continued) Term De finit ion IEEE 1284 (Institute of E lec tric al and Electronic s Engineers 1284) A standard metho d of signaling f o r a bi-direc tional para llel int erfa ce on per son al com puter s. T o ens[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 11 Glossar y of Terms (continued) Term De finit ion Landsca pe A documen t layo ut that is view ed w ith the docume nt's long ax is in a hori zonta l ori ent ati on. LCD (Liquid C rystal Display ) A device that contains a liquid c[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 12 Glossar y of Terms (continued) Term De finit ion MB (Mega byte) A unit o f storage th at equ als 1,048,5 76 by tes. Mem ory A generi c term for any devi ce th at st ores d igit al info rma tion usin g mag neti c m edia or digital c [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 13 Glossar y of Terms (continued) Term De finit ion Oversiz ed Cards Oversiz ed cards a re used for mo re efficien t visual identificat ion and a re av ail able i n many non- sta nda rd si zes. The mo st p opular sizes ar e CR-90 (3. 6[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 14 Glossar y of Terms (continued) Term De finit ion Pinc h R oll er A f ree s pinn ing (non -Dri ven) R oll er t hat pre sses t he c ard agai nst the Drive Roller, on the op posite side, to ensure a n adequate norm al f or ce for pr op[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 15 Glossar y of Terms (continued) Term De finit ion Pri nthea d The de vice on a Pr int er that prod uces the ima ge on the m edia . PVC Abbre viation for poly vinyl chloride , often ca lled viny l. PVC is the com pone nt of the 0.0 02[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 16 Glossar y of Terms (continued) Term De finit ion Resolut ion The nu mber of ind ividual pixe l elements in a grap hic, taken ove r a given leng th, used to indic ate the sha rpness of the picture and the lev el of d etail . The numb[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 17 Glossar y of Terms (continued) Term De finit ion Self-tes t A pre-deter mined print fi le used to confirm Printer ope ration typ ically sent fro m the Driver or stored in the Print er's memory . Sens or An elect ro-m echan ical[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 18 Glossar y of Terms (continued) Term De finit ion Spooling Rather tha n moving a print job directly to the Print er, the job is written to the disk so that the user can access the app lication faste r while Windows ta kes care of pri[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 19 Glossar y of Terms (continued) Term De finit ion Thermocou ple A device for measu ring t emperature using a junction o f two w ires of dissi milar metal s that produce a vo ltage wh en heated tha t vari es p roport io nall y with t [...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 15 - 20 Glossar y of Terms (continued) Term De finit ion USB (Uni vers al Serial Bus ) A 1.5M/sec (12Mbit/se c) serial com munication int erface that can support 127 separa te devices consisting of 4 wire s: power, grou nd, da ta in and dat[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 16-1 Section 16: Index A Abo ut button, 6-16 AC - A lterna ting C urrent, 15- 1 Acce pted C ard Thic kness , 2-3 A cce pted C ard Types, 2-3 Acce pted St andard Card Size s , 2-3 Acce ss C ard, 15- 1 Adhes ion, 15- 1 Adjust ing the Im age D[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 16-2 dime nsion bo xes, 6-95 DIP switch es (Dual In-line Pac kage Switch es), 15 -4 Direct-t o-Card (DTC) Printin g, 15- 5 D isable Print ing option, 6-28, 6-40 Disables M agnetic Verifi cation, 5-55 disk c leanup utili ty, 5-5 Dithe r, 15-[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 16-3 Image Placem ent optio n, 6-107 imag e place ment pr oblem s, 5-51 Image P laceme nt value, 6-1 07 I mage Position co ntrols, 6-46 inche s or mm optio n, 6-9 incorr ect i mage d arknes s prob lems, 5-4 4 incre ase Printhe ad heat , 6-1[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 16-4 Pinch R olle r , 15-14 Pixe l, 15-14 Plate n, 15-14 P late n R olle r, 8-85, 8-86 Poly Guard O verlam inate, 15-14 poor image quality problem s, 5-51, 5-52 Port , 15-14 Portrait , 15-14 P ort rait or Landsc ape , 6-10 Portr ait, Landsc[...]

RESTRI CTED US E ONLY Fargo Ele ct ronics, Inc. DTC400/DTC300/DTC300M Card Printer Service Man ual (Rev. 1.3) 16-5 Softw are, 15-17 spe cial pre cauti ons, 1-2, 6-4, 6-5, 7-2, 8- 4, 10-1 Split 1 Ribbon Pa nel s, 6-24 S pool er, 15-17 Spool ing, 15-18 SS (Star t Sentine l), 15-18 Stac ker, 15- 18 Standa rd Res in Black (K), 2-11 S tanda rd Self- tes[...]