FARGO electronics HDP700 manual

HDP700 Series Card Printer Technical Service and Maintenance Manual[...]

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HDP700 Series Card Printer Technical Service and Maintenance Manual FARGO Electronics, Incorporated 6533 Flying Cloud Drive Eden Prairie, Minnesota 55344 U.S.A. (952) 941 - 9470 (phone) (800) 459 - 5636 (toll free) (952) 941 - 7836 (fax) www.fargo.co m © 2001 FARGO Electronics, Inc. All Rights Reserved SL1132, Edition 3.0, No. 091001. Notices This[...]

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Table of Contents SPECIFICATIONS .............................................................................................................. 1 - 1 Regulatory Compliances ............................................................................................... 1 - 1 Agency Listings ...........................................................[...]

2.9 Diagnosing Image Problems ............................................................................ 2 - 14 2.9.1 Pixel Failure .......................................................................................... 2 - 14 2.9.2 Card Surface Debris .............................................................................. 2 - 14 2.9.3 [...]

3.9.2 Cleaning the Platen Rollers .................................................................... 3 - 20 3.9.3 Clean the Inside of the Printer ................................................................. 3 - 21 3.9.4 Clean the Cleaning Rollers ..................................................................... 3 - 21 PARTS REP LACEMENT [...]

4.6.10 Main Pulley – Back (D850190) ................................................................ 4 - 28 4.6.11 Belt (F000018) ....................................................................................... 4 - 29 4.6.12 Base Module (840151) ........................................................................... 4 - 29 4.7 Replacin[...]

LCD ON - LINE MENU NAVIGATION .................................................................................... 7 - 1 7.1 Entering the LCD On - Line Menu and Selecting an Option ................................... 7 - 1 7.2 Print Test Image ............................................................................................... 7 - 3 7.3 [...]

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FARGO Electronics Inc. HDP700 Series Card Printer 1 - 1 Section 1 Specifications Regulatory Compliances FCC The Card Printer complies with the requirements in Part 15 of the FCC rules for a Class B digital device. These requirements are designed to provide reasonable protection against harmful interference i n a residential installation. If, howeve[...]

FARGO Electronics Inc. 1 - 2 HDP700 Series Card Printer Agency Listings Safety Standards UL 1950, CSA C2.2 No.950 - 95 and TüV - GS (EN 60950 A1 - A4, A11). Emissions Standards CE, FCC, CRC c1374, BSMI, ITS (EN 55022 Cl ass B:1995, FCC Class B, EN 70082 - 1:1997). Technical Specifications Printing Method HDP™ Dye - Sublimation/Resin Thermal Tran[...]

FARGO Electronics Inc. HDP700 Series Card Printer 1 - 3 System Requirements IBM - PC or compatible. Windows 95/ 98/ ME/ NT/ 2000. Pentium ™ class 133 MHz computer with 32 MB of RAM or higher, 200 MB free hard disk space or high er, and ECP parallel port with DMA access. Interface Centronics parallel, IEEE - 1284 Compliant Operating Temperature 65[...]

FARGO Electronics Inc. 1 - 4 HDP700 Series Card Printer[...]

FARGO Electronics Inc. HDP700 Series Card Printer 2 - 1 Section 2 General Troubleshooting 2.1 Contacting FARGO Technical Support If you have read the suggested Section s of the Technical Service and Maintenance Manual and were u nable to find the answer(s) to your question(s), contact the FARGO Technical Support Group by phone at (952) 941 - 0050 o[...]

FARGO Electronics Inc. 2 - 2 HDP700 Series Card Pr inter 2.2 LCD Display Messages The LCD display shows the current status of the printer. Please refer to the following tables for a complete list and cause of all possible LCD messages. Note that these tables display the LCD messages in alphabetical order. If the LCD message is communicating an erro[...]

FARGO Electronics Inc. HDP700 Series Card Printer 2 - 3 2.3 Print Ribbon The print ribbon is not installed properly, or has run out, jammed, broken, or been damaged. See Section 2.6.3. Print Ribbon Out The print r ibbon has run out. Print Timeout The printer was unable to complete the print process. See Section 2.3. Printer Open You are trying to p[...]

FARGO Electronics Inc. 2 - 4 HDP700 Series Card Pr inter 2.3 Communication Errors Symptom(s): Incorrect output, communications error on PC or printer, stalling, no response from printer, no job printed, “paper out” error. 2.3.1 System does not meet requirements. Confirm that the system meets the minimum requirements. • IBM - PC or compatible.[...]

FARGO Electronics Inc. HDP700 Series Card Printer 2 - 5 2.3.7 Inadequate hard drive space. A large amount of temporary files on yo ur computer can cause communications errors. Temporary files can be found by following these directions: • Search for all folders called “TEMP”. Once found, clear the contents of the folders. • If using Windows [...]

FARGO Electronics Inc. 2 - 6 HDP700 Series Card Pr inter 2.4 Card Feed Errors Symptom: Cards don’t feed from input hopper, c ards jam in flipper or transfer Section , or LCD Errors. 2.4.1 Two or more cards are feeding at the same time or cards are not feeding properly • Remove the stack of cards. Ensure that the cards are not sticking together.[...]

FARGO Electronics Inc. HDP700 Series Card Printer 2 - 7 2.5 Encoding Errors Symptom: No output encoded, unable to read encoded data on card, LCD error occurs. 2.5.1 No ENC Response • Ensure that the two wires to J 62 on Lamination Board are properly seated. Check the wires to ensure that they are plugged in properly. • The cable between the Pri[...]

FARGO Electronics Inc. 2 - 8 HDP700 Series Card Pr inter • Ensure that the coercivity of the cards matches the setting in the driver. • Compare the settings for the card reader to the settings in the driver. • Ensure that the magnet ic stripe on the card is free of scratches or voids. 2.5.9 Data intended for the magnetic stripe was printed on[...]

FARGO Electronics Inc. HDP700 Series Card Printer 2 - 9 2 .6 Printing Process Errors 2.6.1 Aligning Ribbon Error • Ensure that the ribbon is loaded properly and completely seated on the hubs. • Check to make sure the marks on the ribbon are complete. • Check motor operation by ensuring that the ribbon moves in both fo rward and backward direc[...]

FARGO Electronics Inc. 2 - 10 HDP700 Series Card Pr inter 2.6.7 Printhead Temp The Printhead temperature regulator is not functioning properly. • Reboot the printer. If the problem persists, remove the Printhead and ens ure that the Printhead Cables are seated properly. If necessary, the back cover may need to be removed to verify the Printhead C[...]

FARGO Electronics Inc. HDP700 Series Card Printer 2 - 11 2.7 Transfer Process Errors 2.7.1 Transfer Film Drive Error • Lower Film Senso r may have failed. Check the voltage for the Film S ensor where it connects to the Lamination Board. 1. Place a Film mark over the Film S ensor. The voltage should be less than 1 VDC. 2. Remo ve the Film mark fro[...]

FARGO Electronics Inc. 2 - 12 HDP700 Series Card Pr inter 3. Press the CANCEL button to reboot the printer and cancel all jobs from the printer memory. All current print jobs will be canceled and will need to be resent from the computer. 2.7.4 Temperature Timeout • Run a self - test as described in Section 7.2. If no error occurs, the settings in[...]

FARGO Electronics Inc. HDP700 Series Card Printer 2 - 13 2.8 Output Errors 2.8.1 C ards feed into the Output Stacke r, but are not lifted up into place. • Check operation by resetting the printer and visually confirming that the stacker cycles on power - up. • Verify that the wires (840121) from the Output Stacker are connected properly and are[...]

FARGO Electronics Inc. 2 - 14 HDP700 Series Card Pr inter 2.9 Diagnosing Image Problems 2.9.1 Pixel Failure Symptom: A thin line or scratch travels the entire length of the ca rd. • Check the card stock for scratches; replace the cards if necessary. • Examine the Printhead for visible damage. • Clean the Printhead as described in Section 3.9.[...]

FARGO Electronics Inc. HDP700 Series Card Printer 2 - 15 2.9.3 Inco rrect Image Darkness Symptom: Printed cards are too dark or too light. • Run a self test as described in Section 7.2. This will ensure that the issue is not with the driver settings. • Adjust the Dye - Sub Intensity setting within the Image Color tab of the p rinter driver as d[...]

FARGO Electronics Inc. 2 - 16 HDP700 Series Card Pr inter 2.9.4 Ribbon Wrinkle Symptom: Printed cards have off - colored lines or streaks on them. • Confirm that the printer is using the most current driver from http://www.fargo.com . • Reduce the Dye - Sub Intensity setting within the Image Color tab of the printer driver as described in Secti[...]

FARGO Electronics Inc. HDP700 Series Card Printer 2 - 17 2.9.5 Excessive Resin Printing Symptom: Black resin text and barcodes appear smeared or too thick. • Reduce the Resin Heat setting within the Image Color tab of the printe r driver as described in Section 3.4. • Reduce the Image Darkness as described in Section 7.3.21. 2.9.6 Incomplete Re[...]

FARGO Electronics Inc. 2 - 18 HDP700 Series Card Pr inter 2.9.7 HDP Film W rinkle Symptom: HDP Film is creased or wrinkled on the printed card. Note HDP Film w rinkle will appear clear, o r look as though the entire image is wrinkled. Alternatively, r ibbon w rinkle will appear as assorted colors. • Align the edge of the HDP Film with the Transfe[...]

FARGO Electronics Inc. HDP700 Series Card Printer 2 - 19 2.9.8 Incomplete Transfer Symptom: Printed image has ragged edges; HDP Film seems to have peeled off. • Increase the Transfer Temperature setting within the Image Transfer tab of the printer driver as described in Section 3.2.2. • Increase the Transfer Temperature through the LCD as descr[...]

FARGO Electronics Inc. 2 - 20 HDP700 Series Card Pr inter 2.9.9 Image Placement Symptom: Printing is cut off or is not centered on the card, or a white border appears. • Verify that the HDP Film spools are wound evenly. If the spools are wound unevenly, replace the roll of HDP Film. • Align the edge of t he HDP Film with the Transfer Station’[...]

FARGO Electronics Inc. HDP700 Series Card Printer 2 - 21 • Use the Image Position option within the Image Transfer tab of the printer driver as described in Section 3.5.1 to precisely center the image. • Make sure that the Platen Roller is clean. If unsure, follow the procedure for cleaning the Platen Roller in Section 3.9.2. • See Print Offs[...]

FARGO Electronics Inc. 2 - 22 HDP700 Series Card Pr inter 2.9.12 Registration problem Symptom: Colors are shifted slightly in the image creating colored edges or poor resolution. • Uppe r Film Sensor is not in calibration 1. Position the HDP Film so that a clear portion is between the slotted optical sensor. 2. Turn the potentiometer on the senso[...]

FARGO Electronics Inc. HDP700 Series Card Printer 3 - 1 Section 3 Printer Adjustment s This Section covers the replacement of key components of the card printer. Be sure to reverse the disassembly steps to reassemble the card printer. Safety Messages Procedures and instructions in this Section may require special precautions to ensure the safety of[...]

FARGO Electronics Inc. 3 - 2 HDP700 Series Card Printer 3.1 Fine - Tuning the Card Separator Adjustment Assembly (D840995) The height of the Card Input Guide may need to be fine - tuned to accommodate a specific card thickness. The example given below describes adjusting the Card Input Guide for a 30 - mil card. Refe r To Drawing 840156. Tools Need[...]

FARGO Electronics Inc. HDP700 Series Card Printer 3 - 3 For all these reasons, it is important to evaluate a cu stomer’s card stock selection as part of the selling process. This will help optimize the HDP print process for the specific card and maximize customer satisfaction in the printer. The remainder of this document describes how this shoul[...]

FARGO Electronics Inc. 3 - 4 HDP700 Series Card Printer FAIL: Signifi cant transfer to tape PASS: Very slight transfer to tape PASS: Absolutely NO transfer to tape 1 2 3 Begin by selecting either " U ltraCards - Glossy PVC" (if the card is glossy) or "HDP Cards - Matte PVC" (if the card has a buff, matte finish), and print a tes[...]

FARGO Electronics Inc. HDP700 Series Card Printer 3 - 5 Printer Driver Options 3.3 Device Options Tab Figure 3 - 2 3.3.1 Ribbon Type Used to match the ribbon type selection with the ribbon type that is loaded in the printer. YM C - Yellow, Magenta, Cyan YMCK – Yellow, Magenta, Cyan, Resin Black YMCKH - Yellow, Magenta, Cyan, Resin Black, Heat Sea[...]

FARGO Electronics Inc. 3 - 6 HDP700 Series Card Printer 3.3.4 Print Both Sides (HDP720 only) Select this option to automatically print on both the front and backside of a card. This option can be selected in con junction with any application program that supports a multiple - page document, duplex printing. In other words, the program must be able [...]

FARGO Electronics Inc. HDP700 Series Card Printer 3 - 7 3.4 Image Color Tab Figure 3 - 3 When the Algebraic color matching option is selected, this option allows control of the Contrast and Gamma of the printed image, as well as the individual color balance of Yellow , Magenta , and Cyan. Se e Figure 3 - 3. When the None or Monitor option is select[...]

FARGO Electronics Inc. 3 - 8 HDP700 Series Card Printer 3.5 Image Transfer Tab Figure 3 - 4 3.5.1 Image Position The Image Position controls allow the position of the image on a card to be adjusted. To adjust the Image Position values, click on the Vertical and Horizontal adjustment arrows. When adjusting these values, keep in mind that cards alway[...]

FARGO Electronics Inc. HDP700 Series Card Printer 3 - 9 Figure 3 - 6 The Vertical adjustment moves the image toward the rea r of the printer if a positive number is entered and toward the front of the printer if a negative number is entered. The Horizontal adjustment moves the image toward the card output side of the printer if a positive number is[...]

FARGO Electronics Inc. 3 - 10 HDP700 Series Card Printer 3.6 K Panel Resin Tab Figure 3 - 7 This option controls where the resin black (K) panel of a full - color ribbon is printed. Note that if printing with a ribbon type that does not have a K pa nel, such as the YMC ribbon type, all K Panel Resin options will be grayed out. Resin black text is d[...]

FARGO Electronics Inc. HDP700 Series Card Printer 3 - 11 2. Select the Defined Ar ea(s) option to print the resin black (K) panel for all black found only in an area or areas defined. See Figure 3 - 9. Figure 3 - 9 3. Select the Unde fined Area(s) option to print the resin black (K) panel for all black found only in the space outside the areas defi[...]

FARGO Electronics Inc. 3 - 12 HDP700 Series Card Printer 3.6.1 Defining an Area Click on the Defined Area(s) check box. This will activate the card grid in the upper half of the window. It is through this card grid that up to five areas can be defined. Figure 3 - 11 When the card grid is first activated, a small black square will appear at its defa[...]

FARGO Electronics Inc. HDP700 Series Card Printer 3 - 13 Figure 3 - 13 Figure 3 - 14 To define another area, click on the Defined Area up arrow. Another .2" x .2" (5mm x 5mm) area will appear in the low er left - hand corner. See Figure 3 - 15. This is the location in which all newly defined areas will first appear. Up to 5 areas can be d[...]

FARGO Electronics Inc. 3 - 14 HDP700 Series Card Printer Figure 3 - 15 Select between the Print YM C Under K and Print K Only options. See Figure 3 - 15. When the Print YMC Under K option is selected, all black in the designated areas will print with the Yellow (Y), Magenta (M), and Cyan (C) ribbon panels directly beneath the resin black (K) panel.[...]

FARGO Electronics Inc. HDP700 Series Card Printer 3 - 15 3.7 Magnetic Encoding Tab Figure 3 - 16 These options only apply if the printer has an optional Magnetic Stripe Encoding Module installed. Select this tab to display options for controlling the magnetic stripe encoding process. The following describes these option s and the printer's mag[...]

FARGO Electronics Inc. 3 - 16 HDP700 Series Card Printer settings once they have been changed, simply select the Default button for each of the separate tracks. Use the Encoding Mode option to specify which magnetic encoding standard to use. The JIS II option provi des encoding compatibility with the JIS C 6220 Type II cards commonly used in Japan.[...]

FARGO Electronics Inc. HDP700 Series Card Printer 3 - 17 3.7.7 Sending Track Information Magnetic track d ata is sent in the form of text strings from the application software to the printer driver. In order for the printer driver to differentiate between magnetic track data and the rest of the printable objects, specific characters must be added t[...]

FARGO Electronics Inc. 3 - 18 HDP700 Series Card Printer Table 3 - 3 – ASCII Chart ASCII Value Output Character ASCII Value Output Character ASCII Value Output Character ASCII Value Output Character 32 Space 55 7 78 N 101 e 33 ! 56 8 79 O 102 f 34 " 57 9 80 P 103 g 35 # 58 : 81 Q 104 h 36 $ 59 ; 82 R 105 I 37 % 60 < 83 S 106 j 38 & 61[...]

FARGO Electronics Inc. HDP700 Series Card Printer 3 - 19 3.8 Card Tab Figure 3 - 18 3.8.1 Card Size Select the appropriate card size option. Three standard card sizes are available: CR - 80, CR - 90, and CR - 100. The dimensions of the total print area for each card size will appear in the Print Width and Print Length boxes. Notice that these print[...]

FARGO Electronics Inc. 3 - 20 HDP700 Series Card Printer 3.8.3 Orientation Select either Portrait or Landscape. Selecting Portrait causes the card to print in a vertical orientation. Selecting Landscape causes the card to print in a horizontal orientation. See Figure 3 - 18. 3.8.4 Copies Specifies the num ber of copies to be printed. 3.8.5 Test Pri[...]

FARGO Electronics Inc. HDP700 Series Card Printer 3 - 21 Figure 3 - 20 4. Use a Cleaning Pad from the Printer Cleaning Kit to wipe the roller clean. 5. Locate the Transfer Platen Roller. See Figure 3 - 21. Figure 3 - 21 6. Use a Cleaning Pad from the Printer Cleaning Kit to wipe the roller clean. Press the FORWARD and BACK buttons to move the rolle[...]

FARGO Electronics Inc. 3 - 22 HDP700 Series Card Printer 4. Clean the rollers with one of the adhesive - backed Cleaning Cards from the Printer Cleaning Kit. Remove the card's adhesive backing paper and slide the card between the rollers until all dust particles are removed. See Figure 3 - 22. Be sure to flip the Cleaning Card over to clean bo[...]

FARGO Electronics Inc. HDP700 Series Card Printer 4 - 1 Section 4 Parts Replacement This Section guides you through the replacement of key components of the card printer. Be sure to reverse the disassembly steps to reassemble the card printer. Safety Messages Procedures and instructions in this Section may require special precautions to ensure the [...]

FARGO Electronics Inc. 4 - 2 HDP700 Series Card Printer Table 4 - 1 HDP Main Board Cable Connections HDP Main Board - 210401 Location Spare Single Dir Driver J19 1 - 2 Head Lift Motor; 3 - 4 Ribbon Take - up Motor; 5 - 6 Ribbon Supply Motor (840119) J21 Print Stepper Motor J24 Transfer Film Supply Motor J20 Printhead Cable (840143) J29 Printhead Fa[...]

FARGO Electronics Inc. HDP700 Series Card Printer 4 - 3 4.1 Removing the Covers A cover, or a combination of covers, will need to be r emoved to access the part(s) to be replaced. 4.1.1 Print Station Cover Refer To Drawing 840155 Tools Needed Phillips - head Screwdriver 1. Turn off the printer and unplug the power cord from the printer. 2. Open the[...]

FARGO Electronics Inc. 4 - 4 HDP700 Series Card Printer 6. Remove the screws (F000169) from the Rear Transfer Cover. 7. Lift off the Rear Transfer Cover. 4.1.4 Base Module Cover Refer To Drawing 840155 Tools Needed Phillips - head Screwdriver, Torx T - 10 Screwdriver 1. Turn off the printer and unplug the power cord from the printer. 2. Open the Fr[...]

FARGO Electronics Inc. HDP700 Series Card Printer 4 - 5 4.1.6 Card Output Hopper Cover Refer To Drawing 840155 Tools Needed Phillips - head Screwdriver 1. Turn off the printer and unplug the power cord from the printer. 2. Remove the six screws from the bottom edge of the Card Input Hopper Cover and the three screws from the inside edge of the cove[...]

FARGO Electronics Inc. 4 - 6 HDP700 Series Card Printer 4.2 Replacing the Control Panel Assembly Components Follow the procedures in this Section to replace the Control Panel Assembly components: SmartGuard Ribbon Cable (24000111), SmartGuard PCB Assembly (140311), and the HD7XX User Interface Board Assembly (140403). Refer To Drawing 840168 Tools [...]

FARGO Electronics Inc. HDP700 Series Card Printer 4 - 7 4.3 Replacing the Printhead Assembly Components Follow the procedures i n this Section to replace the Printhead Assembly components. 4.3.1 Printhead (D840854) Refer To Drawing 840160 Tools Needed None 1. Turn off the printer and unplug the power cord from the printer. 2. Open the Front Access [...]

FARGO Electronics Inc. 4 - 8 HDP700 Series Card Printer 7. Lift the Print Station Cover off of the printer. 8. Remove the two screws (F000169) that secure the Fan to the printer. 9. Unplug the cable conne ctor. 10. Take the Fan Assembly from the printer. 4.3.3 Head Force Spring — 2 (840272) Refer To Drawing 840160 Tools Needed Phillips - head Scr[...]

FARGO Electronics Inc. HDP700 Series Card Printer 4 - 9 4.4 Replacing the Print Station Components Follow the procedures in this Section to replace the Print Station components. 4.4.1 O - Rings (140212) Headlift Drive O - Ring Refer To Drawing 840153 Tools Needed Phil lips - head Screwdriver, Small Standard Screwdriver 1. Turn off the printer and u[...]

FARGO Electronics Inc. 4 - 10 HDP700 Series Card Printer 10. Slide the Encoder Wheel ge ntly off of the shaft. 11. Use the small standard screwdriver to remove the Retaining Ring (140061) from the Pulley Gear Combo (760287). 12. Slide the Pulley Gear Combo from the shaft. 13. Remove the O - Ring. 4.4.2 Ribbon Sensor Board As sembly (140407) Refer T[...]

FARGO Electronics Inc. HDP700 Series Card Printer 4 - 11 4.4.4 Ribbon Sensor Array Asse mbly (840108) Refer To Drawing 840153 Tools Needed Phillips - head Screwdriver, Small Standard Screwdriver, Torx T - 10 Screwdriver 1. Turn off the printer and unplug the power cord from the printer. 2. Open the Front Access Door. 3. Push the Release Lever down [...]

FARGO Electronics Inc. 4 - 12 HDP700 Series Card Printer 4.4.6 Ribbon Take - Up Motor Assembly (D840980) Refer To Drawing 840153 Tools Needed Phillips - head Screwdriver, Torx T - 10 Screwdriver 1. Turn off the printer and unplug the power cord from the printer. 2. Open the Front Access Door. 3. Push the Re lease Lever down to unlock it. 4. Lift th[...]

FARGO Electronics Inc. HDP700 Series Card Printer 4 - 13 4.4.8 Ribbon Supply Encoder Sensor Assembly (D840982) Refer To Drawing 840153 Tools Needed Small Standard Screwdriver, Phillips - head Screwdriver, Torx T - 10 Scr ewdriver 1. Turn off the printer and unplug the power cord from the printer. 2. Open the Front Access Door. 3. Push the Release L[...]

FARGO Electronics Inc. 4 - 14 HDP700 Series Card Printer 4.5 Replacing the Transfer Station Components 4.5.1 Film Drive O - Rings (140212) Refer To Drawing 840152 Tools Needed Phillips - head Screw driver, 1.5 mm Allen Wrench, Small Standard Screwdriver 1. Turn off the printer and unplug the power cord from the printer. 2. Open the Front Access Doo[...]

FARGO Electronics Inc. HDP700 Series Card Printer 4 - 15 9. Slide the Encoder Wheel gently off of the shaft. Be sure the new Encoder Wheel sits straight on the shaft and does not rub against the optical sensor. 4.5.3 Stepper Motor Assembly (840123) Refer To Drawing 84015 2 Tools Needed Phillips - head Screwdriver, Torx T - 10 Screwdriver 1. Turn of[...]

FARGO Electronics Inc. 4 - 16 HDP700 Series Card Printer 4.5.5 Lamination Take - Up Encoder Sensor Assembly (840136) Refer To Drawing 840152 Tools Needed Phillips - head Screwdriver, Torx T - 10 Screwdriver 1. Turn off the printer and unplug the power cord from the printer. 2. Open the Front Access Door. 3. Push the Release Lever down to unlock it.[...]

FARGO Electronics Inc. HDP700 Series Card Printer 4 - 17 4.5.7 Upper Film Sensor Assembly (D841023) Refer To Drawing 840152 Tools Needed Phillips - head Screwdri ver, Torx T - 10 Screwdriver 1. Turn off the printer and unplug the power cord from the printer. 2. Open the Front Access Door. 3. Push the Release Lever down to unlock it. 4. Lift the Pri[...]

FARGO Electronics Inc. 4 - 18 HDP700 Series Card Printer NOTE The plastic Head Location Guide (840246) and Spring (F000007) are positioned on the shaft; take care to keep track of them for installation of the ne w Platen Roller. Examine the new Platen Roller to ensure that it is free from surface defects before installing it. Be sure to install the[...]

FARGO Electronics Inc. HDP700 Series Card Printer 4 - 19 9. Lift off the Rear Transfer Cover. 10. Use the standard screwdriver to remove the Retaining Ring (140009). 11. Take off the Ribbon Driven Hub. 4.5.11 Transfer Station Assembly (840152) Refer To Drawing 840152 Tools Needed Phillips - head Screwdriver, Standard Screwdriver, Torx T - 1 0 Screw[...]

FARGO Electronics Inc. 4 - 20 HDP700 Series Card Printer 4.5.12 Lamination Assembly (840159) Refer to drawin g 840159 Tools Required Torx T - 10 Screwdriver, Wire Cutter, 1.5 mm Allen Wrench 1. Turn off the printer and unplug the power cord from the printer. 2. Open the Front Access Door. 3. Push the Release Lever down to unlock it. 4. Move the Pri[...]

FARGO Electronics Inc. HDP700 Series Card Printer 4 - 21 4.5.13 Transfer Lift Switch (840142) Re fer to drawing 840159 Tools Required Torx T - 10 Screwdriver, Wire Cutter, 1.5 mm Allen Wrench, Phillips - head Screwdriver 1. Turn off the printer and unplug the power cord from the printer. 2. Open the Front Access Door. 3. Push the Release Lever down[...]

FARGO Electronics Inc. 4 - 22 HDP700 Series Card Printer 3. Push the Release Lever down to unlock it. 4. Move the Print Station up and back 5. Bring the Transfer Station up and forward. 6. Remove the four screws (F000034) from the Front Cover. 7. Lift off the Front Cover. 8. Remove the two screws (F000034) from the Rear Transfer Cover. 9. Li ft off[...]

FARGO Electronics Inc. HDP700 Series Card Printer 4 - 23 4.6 Replacing the Belt Driven Base Module Components Follow the procedures in this Section to replace the Belt Driven Base Module components. 4.6.1 Drive Belt – Platen Roller to Card Feed Roller (Front) (220071) Refer To Drawing 840151 Tools Needed Torx T - 10 Screwdriver, Phillips - head S[...]

FARGO Electronics Inc. 4 - 24 HDP700 Series Card Printer 5. Bring the Transfer Station up and forward. 6. Remove the four screws (F000034) from the Front Transfer Station Cover. 7. Lift off the Front Transfer Station Cover. 8. Remove the two screws (F000034) from the bottom of the Base Module Cover. 9. Open the Front Ac cess Door of the Card Input [...]

FARGO Electronics Inc. HDP700 Series Card Printer 4 - 25 4.6.4 Compound Grooved Pulley (84032 8) Refer To Drawing 840151 Tools Needed Standard Screwdriver, Torx T - 10 Screwdriver 1. Turn off the printer and unplug the power cord from the printer. 2. Remove the screws from the Back Cover of the printer. 3. Tilt the Back Cover outwards from the prin[...]

FARGO Electronics Inc. 4 - 26 HDP700 Series Card Printer 14. Take the Spring Plate from the printer. 4.6.6 Pinch Roller Spring Plate - Back -- 2 (840354) Refer To Drawing 840151 Tools Needed Long - hand led, magnetic Phillips - head Screwdriver, Torx T - 10 Screwdriver 1. Turn off the printer and unplug the power cord from the printer. 2. Remove th[...]

FARGO Electronics Inc. HDP700 Series Card Printer 4 - 27 NOTE Ensure that the new Belt is pulled taut and securely in place; if the Belt is not tight, the printer will not function properly. 4.6.8 Drive Belt - Stepper Motor to Tensioner (F000004) Refer To Drawing 840151 Tools Needed Torx T - 10 Screw driver, Phillips - head Screwdriver 1. Turn off [...]

FARGO Electronics Inc. 4 - 28 HDP700 Series Card Printer 5. Bring the Transfer St ation up and forward. 6. Remove the four screws (F000034) from the Front Transfer Station Cover. 7. Lift off the Front Transfer Station Cover. 8. Remove the two screws (F000034) from the bottom of the Base Module Cover. 9. Open the Front Access Door of the Card Input [...]

FARGO Electronics Inc. HDP700 Series Card Printer 4 - 29 4.6.11 Belt (F000018) Refer To Drawing 840151 Tools Needed 1.5 mm Allen Wrench, Torx T - 10 Screwdriver, Phillips - head Screwdriver 1. Turn off the printer and unplug the power cord from the printer. 2. Remove the screws from the Back Cover o f the printer. 3. Tilt the Back Cover outwards fr[...]

FARGO Electronics Inc. 4 - 30 HDP700 Series Card Printer 21. Remove the screw from the Gas Spring (840366) and take off the Washers (130283 and 140040). 22. Set the Back Cover carefully a side. 23. Open the Front Access Door. 24. Push the Release Lever down to unlock it. 25. Lift the Print Station up and back. 26. Remove the four screws (F000034) f[...]

FARGO Electronics Inc. HDP700 Series Card Printer 4 - 31 4.7 Replacing the Gear Driven Base Module Components Follow the procedures in this Section to replace the Gear Driven Base Module components. 4.7.1 Drive Belt – Platen Roller to Card Feed Roller (22007 1) Refer To Drawing 840151 Tools Needed Torx T - 10 Screwdriver, Phillips - head Screwdri[...]

FARGO Electronics Inc. 4 - 32 HDP700 Series Card Printer 4. Lift the Print Station up and back. 5. Bring the Transfer Station up and forward. 6. Remove the four screws ( F000034) from the Front Transfer Station Cover. 7. Lift off the Front Transfer Station Cover. 8. Remove the two screws (F000034) from the bottom of the Base Module Cover. 9. Open t[...]

FARGO Electronics Inc. HDP700 Series Card Printer 4 - 33 4.7.4 Pinch Roller Spring Plate - Front Input Side (840354) Refer To Drawing 840151 Tools Needed Phillips - head Screwdriver, Torx T - 10 Screwdriver, 1.5mm Allen Wrench 1. Turn off the printer and unplug the power cord from the printer. 2. Open the Front Access Door. 3. Push the Release Leve[...]

FARGO Electronics Inc. 4 - 34 HDP700 Series Card Printer 12. Pull the Base Module Cover carefully up and out of the printer. 13. Remove the screw from the Spring Plate. 14. Take the Sprin g Plate from the printer. 4.7.6 Pinch Roller Spring Plate - Back Input Side (840354) Refer To Drawing 840151 Tools Needed Torx T - 10 Screwdriver 1. Turn off the [...]

FARGO Electronics Inc. HDP700 Series Card Printer 4 - 35 4.7.8 Drive Pulley — Back -- 2 (D850190) Refer To Drawing 840151 Tools Needed Torx T - 10 Screwdriver, Standard Screwdriver 1. Turn off the printer and unplug the power cord from the p rinter. 2. Remove the screws from the Back Cover of the printer. 3. Tilt the Back Cover outwards from the [...]

FARGO Electronics Inc. 4 - 36 HDP700 Series Card Printer 4.7.10 Compound Gear (D841032) Refer To Drawing 840151 Tools Needed Torx T - 10 Screwdriver, Standard Screwdriver 1. Turn off the printer and unplug the power cord from the printer. 2. Remove the screws from the Back Cover of the printer. 3. Tilt the Back Cove r outwards from the printer. 4. [...]

FARGO Electronics Inc. HDP700 Series Card Printer 4 - 37 9. Push the Release Lever do wn to unlock it. 10. Lift the Print Station up and back. 11. Remove the four screws (F000034) from the Print Station Cover of the printer. 12. Lower the Print Station back into position. 13. Lift the Print Station Cover off of the printer. 14. Lift the Print Stati[...]

FARGO Electronics Inc. 4 - 38 HDP700 Series Card Printer 4.8 Replacing the Card Input Hopper Components Follow the procedures in this Section to replace the Card Input Hopper components. 4.8.1 Flipper Table Sensor Board Assembly (140407) Refer To Drawing 840156 Tools Needed Phillips - head Screwdriver, Torx T - 10 Screwdriver 1. Turn off the printe[...]

FARGO Electronics Inc. HDP700 Series Card Printer 4 - 39 4.8.3 Card Feed Be lt (220082) Refer To Drawing 840156 Tools Needed Phillips - head Screwdriver, Small Standard Screwdriver, Torx T - 10 Screwdriver 1. Turn off the printer and unplug the power cord from the printer. 2. Open the Front Access Door. 3. Detach the LCD Interface Cable (D84 0517) [...]

FARGO Electronics Inc. 4 - 40 HDP700 Series Card Printer 4.8.5 Card Feed Gear — 3 (810271) Card Feed Gear on the Flipper Table / Encoder Feed Motor (840100) Refer To Drawing 840156 Tools Needed Phillips - head Screwdriver, Torx T - 10 Screwdr iver, 1.5mm Allen Wrench 1. Turn off the printer and unplug the power cord from the printer. 2. Open the [...]

FARGO Electronics Inc. HDP700 Series Card Printer 4 - 41 Replacing the Card Feed Shaft Gear on the Cleaning Roller Assembly (840102) Refer To Drawing 840156 Tools Needed Phillips - head Scre wdriver, Snap - Ring Tool, Torx T - 10 Screwdriver 1. Turn off the printer and unplug the power cord from the printer. 2. Open the Front Access Door. 3. Detach[...]

FARGO Electronics Inc. 4 - 42 HDP700 Series Card Printer 4.8.7 Cleaning Roller Assembly (840102) Refer To Drawing 840156 Tools Needed None 1. Open the Front Access Door. 2. Press the tab on the Cleaning Roller Assembly 3. Pull the Cleaning Roller Assembly from the printer. 4.8.8 Flipper Ta ble Position Stepper Motor (840124) Refer To Drawing 840156[...]

FARGO Electronics Inc. HDP700 Series Card Printer 4 - 43 4. Remove the five screws from the base of the Card Input Hopper Cover and remove the other four screws (on the right side) of the printer. 5. Lift the Card Input Hopper Cover off of the printer. 6. Use the small standard screwdriver to remove the Retaining Ring (1 40062) from the Card Feed S[...]

FARGO Electronics Inc. 4 - 44 HDP700 Series Card Printer 8. Slide the card feed gea r off the roller shaft. 9. Use the standard screwdriver to remove the retaining clip from the shaft. 10. Slide the brass bushing off the roller shaft. 11. Depress the interior bushing on the front side of the flipper table against the spring. 12. Push the flipper ta[...]

FARGO Electronics Inc. HDP700 Series Card Printer 4 - 45 4. Remove the five screws from the base of the Card Input Hopper Cover and remove the other four screws from inside the print station. 5. Lif t the Card Input Hopper Cover off of the printer. 6. Remove the two screws (F000191) that secure the access plate to the base of the printer. 7. Use th[...]

FARGO Electronics Inc. 4 - 46 HDP700 Series Card Printer 4.9 Replacing the Power Assembly Components Follow the proced ures in this Section to replace the Power Module components. 4.9.1 Power Switch (120011) Refer To Drawing 840161 Tools Needed Torx T - 10 Screwdriver, Needle Nose Pliers, Phillips - head Screwdriver 1. T urn off the printer and unp[...]

FARGO Electronics Inc. HDP700 Series Card Printer 4 - 47 8. Remove the two screws (130971) and nuts (130985) located on each side of the outside of the Power Cord Receptacle. 9. Remove the Power Cord Receptacle. 4.9.3 Main Print Board (A000030) Refer To Drawing 840161 Tools Needed Torx T - 10 Screwdriver, Phillips - head Screwdriver 1. Turn off the[...]

FARGO Electronics Inc. 4 - 48 HDP700 Series Card Printer 4.9.5 Power Supply (150240) Refer To Drawing 840161 Tools Needed Torx T - 10 Screwdriver, Phillips - head Screwdriver 1. Turn off the printer and unplug the power cord from the printer. 2. Remove the screws from the Back Cover of the printer. 3. Tilt the Back Cover outwards from the printer. [...]

FARGO Electronics Inc. HDP700 Series Card Printer 4 - 49 4.10.2 Stacker Full Sensor (140407) Refer to Drawing D840590 Tools Needed Phillips - head Screwdriver, Torx T10 Screwdriver 1. Turn off the printer and unplug the power cord from the p rinter. 2. Remove the four screws from the bottom edge of the Card Input Hopper Cover and the three screws f[...]

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FARGO Electronics Inc. 4 - 50 HDP700 Series Card Printer[...]

FARGO Electronics Inc. HDP700 Series Card Printer 5 - 1 Section 5 Packing your HDP700 Card Printer Follow these instructions to pack the card printer for transport. 1. Clean the inside of the pri nter with deionized air; wipe it down with a lint - free cloth. 2. Clean the Printhead with a Printhead pen. 3. Insert the cardboard dancer stiffener into[...]

FARGO Electronics Inc. 5 - 2 HDP700 Series Card Pri nter[...]

FARGO Electronics Inc. HDP700 Series Card Printer 6 - 1 Section 6 Board Level Diagnostics 6.1 Board Errors 6.1.1 EE Memory Error An error has occurred in the permanent circuit memory. Reboot the printer. If t he problem persists, the Main Print Board will need to be replaced as described in Section 4.9.3. As an alternative to replacing the Main Pri[...]

FARGO Electronics Inc. 6 - 2 HDP700 Series Card Printer 6.2 SENSOR TESTING Check the voltage to determine if a sensor is working. Test the voltage of each sensor using grou nd (GRD = Chassis) to the correct pin on each connector. See Table 6 - 1. Block a slot sensor with a card. Cover a reflective sensor with a card. To troubleshoot the ribbon sens[...]

FARGO Electronics Inc. HDP700 Series Card Printer A - 1 Section 7 7.1 Entering the LCD Menu and Selecting an Option Ready HDP7XX (v X.X.X) MENU Figure 7 - 1 The MENU option is above the center softkey button. See Figure 7 - 3 and Figure 7 - 1. This allows you to access several test, setup, and reporting functions. The tree structure on page 7 - 4 s[...]

FARGO Electronics Inc. A - 2 HDP700 Series Card Printer Figure 7 - 4[...]

FARGO Electronics Inc. HDP700 Series Card Printer A - 3 7.2 Print Test Image Choose PRINT TEST IMAGE to select a preset test image. These images help to determine if the printer is functioning properly. Scroll to the desired test image from the SELECT TEST IMAGE options and press the SELECT . Figure 7 - 5 Figure 7 - 6 Figure 7 - 7 Figure 7 - 8 Gray[...]

FARGO Electronics Inc. A - 4 HDP700 Series Card Printer 7.3 Setup Printer The printer parameters found in Setup Printer are preset at the fa ctory and should not need to be changed unless an issue develops. IMPORTANT These settings are optimized at the factory and will rarely need to be changed. Do not alter these settings unless directed to do so [...]

FARGO Electronics Inc. HDP700 Series Card Printer A - 5 7.3.2 Adjusting the Transfer Tension This procedure positions the image correctly on the card. Refer to Section 7.3.1 for proper sequence. 1. Choose MENU , Print Test Image , and Gray/Align YMC to print a test card. 2. Record the Trans fer Tension value on the test card last printed. 3. Examin[...]

FARGO Electronics Inc. A - 6 HDP700 Series Card Printer Inches : 40 – (Distance x 300): Millimeters : 40 – (Distance x 11.8): Example: Inches: 40 – (.020 x 300) = 34: 7. Adjust the Print Offset value. 8. Press SELECT to save the value. 9. Print a test c ard as described in step 1. 10. Repeat steps 1 to 9 until the test image is correctly posi[...]

FARGO Electronics Inc. HDP700 Series Card Printer A - 7 Figure 7 - 10 5. Measure the distance from the leading edge of the card to the leading edge of the transferred image. 6. Calculate the Transfer TOF value for inches or mm. Inches: 60 – (Measurement x 300): Millimeters: 60 – (Measur ement x 11.8). Example: Inches: 60 – (.050 x 300) = 45: [...]

FARGO Electronics Inc. A - 8 HDP700 Series Card Printer 7.3.6 Adjusting the Film Drive The Film Drive sets the baseline for the Film T ension and should not be adjusted by the reseller or end user. 7.3.7 Adjusting the Ribbon Tension This procedure controls the tension of the color ribbon during printing. It will adjust the image placement, but the [...]

FARGO Electronics Inc. HDP700 Series Card Printer A - 9 7.3.10 Setting the Flattener Temperature The Flattener Temperature controls the heat of the Flattener. The Flattener will str aighten a card after the image has been transferred to it. This may be adjusted from the LCD Menu or from the Image Transfer tab of the driver 7.3.11 Setting the Printh[...]

FARGO Electronics Inc. A - 10 HDP700 Series Card Printer 7.3.14 Setting the Magnetic TOF This setting is used to positi on the magnetic data at the correct distance from the leading edge of the card. The Magnetic TOF is the distance from the edge of the card to the Start Sentinel (SS). The Start Sentinel marks the beginning of the encoded data. Acc[...]

FARGO Electronics Inc. HDP700 Series Card Printer A - 11 Figure 7 - 11 7.3.15 Adjusting the Flipper Offset 1. Select MENU, Setup Printer, and Flipper Offset. 2. Change the setting in small increm ents if the card is not feeding correctly. A negative adjustment will lower the side of the Flipper Table closest to the Exit Hopper. 3. Press SELECT to s[...]

FARGO Electronics Inc. A - 12 HDP700 Series Card Printer Transfer Count is the total number of times th e printer transfers an image to a card. 7.5 System Upgrade (Firmware Upgrade) This option is used to upgrade the printer firmware. To upgrade, select SYSTEM UPGRADE . The LCD will prompt: Are you sure you want to continue? Select YES to begin the[...]

FARGO Electronics Inc. HDP700 Series Card Printer A - 13 Appendix A Firmware Updates The firmware is the internal software, which contr ols all aspects of the printer's operation. New firmware versions may be released containing enhancements, such as improved reliability, added features, or better print quality. New firmware updates can be dow[...]

FARGO Electronics Inc. A - 14 HDP700 Series Card Printer 4. Once the file has been downloaded, navigate to the location where the file was saved. The Firmware Update file has been compressed for ease of downloa ding. To decompress the file, double - click on the HDP7XXF.EXE icon A.3 Updating the Printer's Firmware It is important to note that [...]

FARGO Electronics Inc. HDP700 Series Card Printer A - 15 Figure A - 3 The Firmware update will now take a few minutes. Check the printer's LCD for the status. When the update is complete, the LCD will indicate if the update was successful. If "UPGRA DE SUCCESSFUL" is displayed, click Exit on the "Sending Update to Printer" [...]

FARGO Electronics Inc. A - 16 HDP700 Series Card Printer Figure A - 5 The Firmware update will now take a few minutes. Check the printer's LCD for t he status. When the update is complete, the LCD will indicate if the update was successful. If "UPGRADE SUCCESSFUL" is displayed, click Exit on the "Sending Update to Printer" [...]