FIC A360 manual

FIC A360 Intel ® FC-PGA Pentium-III / Celeron Notebooks A360 Model R ef er ence and Ser vice Manual[...]

Le gal Notice Information in this document is subject to ch ange without notice. Please contact FIC Portable Computing Group (PCG) Customer Service Dept. for the latest editions of this m anual. Furthermore, FIC does not make any representations or warranties (implied or otherwise) regarding the accuracy and completeness of this document and shall [...]

FIC A360 MODEL INTEL FC-PGA PENTIUM-III / CELERON NOTEB OOKS R ef er ence and Ser vice Manual July 2001, Volume 1 First International Computer, Inc. Portable Com puting Group 7F, #266, Wen-Hua 2 Rd., Linko, 244 Taipei, Taiwan, R.O.C.[...]

Pr ef ace This manual contains operation, specificati ons, technical references, m aintenance and troubleshooting instructions for the FIC A360 notebook. Intended Audience This manual is primarily intended for use by qualified service technicians assigned to FIC notebook PC repair operations. However, sev eral sections contain overview technical in[...]

T a ble of Contents FIC A360 Service Manual i Preface Chapter 1 Outline of the A360 1.1 Introduction / 1-1 1.2 Feature Highlights / 1-1 1.3 System Configuration / 1-4 1.4 Quick Tour of the Notebook / 1-5 1.4.1 Inside the Notebook / 1-5 1.4.2 Front Side of the Notebook / 1-11 1.4.3 The Right Side of the Notebook / 1-12 1.4.4 The Left Side of the Not[...]

T a ble of Contents 2.2.1 Running the PHDISK STD Utility / 2-1 2.2.2 Installing Windows 98 / Me / 2000 from CD / DVD ROM / 2-2 2.2.3 Installing the VGA Device Driver / 2-2 2.2.4 Installing the Audio Device Driver / 2-3 2.2.5 Installing EzSystem Driver / 2-3 2.2.6 Installing Touch Pad Driver / 2-4 2.2.7 Installing the Internal Modem / 2-4 2.2.8 Inst[...]

T a ble of Contents 3.3.16 Intel PIIX4M GPO Signal / 3-13 3.3.17 PMU07 GPIO Signal / 3-14 3.3.18 A550L Super I/O 37N869 GPIO Pin Definition /3-14 3.3.19 M38867 GPIO Signal / 3-15 3.4 Power Management / 3-15 3.4.1 General Requirements / 3-15 3.4.2 System Power Plane / 3-15 3.5 ACPI / 3-16 3.5.1 General Requirements / 3-16 3.5.2 System Power Plane / [...]

T a ble of Contents 3.7.2 PMU07 EC RAM List / 3-33 3.8 Miscellaneous / 3-41 3.8.1 Security / 3-41 3.9 CMOS Setup Utility / 3-41 Chapter 4 Hardware Functional Overview 4.1 Overview / 4-1 4.2 System Hardware Block Diagram / 4-2 4.4 System Processor (CPU) / 4-3 4.4.1 Intel Mobile Pentium-III Features / 4-3 4.4.2 Intel Mobile Celeron Features / 4-4 4.5[...]

T a ble of Contents Chapter 5 Maintenance & Disassembly 5.1 Introduction / 5-1 5.2 Preventive Maintenance / 5-1 5.2.1 Cleaning the Computer / 5-1 5.2.2 Protecting the Disk Drives / 5-1 5.2.3 Maintaining the LCD Quality / 5-1 5.2.4 Maintaining the Hard Disk Drive / 5-2 5.2.5 Handling the Computer Battery Packs / 5-2 5.3 Required Tools and Equipm[...]

T a ble of Contents 6.2.3 Beep Codes / 6-4 6.2.4 Run-time Error Messages / 6-9 6.3 Quick Troubleshooting / 6- 10 6.4 Component-Level Troubleshooting / 6- 13 6.4.1 General Overview / 6-13 6.4.2 Starting Check / 6-14 6.4.3 Memory Interface Check / 6-14 6.4.4 CRT Interface Check / 6-15 6.4.5 FDD Interface Check / 6-15 6.4.6 HDD Interface Check / 6-16 [...]

T a ble of Contents A.3 Floppy Disk Drive Specification /A-6 A.4 CD-ROM Drive Specification /A-7 A.5 DVD-ROM Drive Specification /A-7 A.6 CD-RW Drive Specification /A-8 A.7 Keyboard Specification /A-8 A.8 Touch Pad Specification /A-8 A.9 Internal Modem Specification /A-9 A.10 Internal LAN Specification /A-9 A.11 Power Supply /A-9 A.12 Inverter Spec[...]

Outline of the A360 FIC A360 Service Manual 1-1 Chapter 1 1.1 Intr oduction This chapter provides the outline features and operation of the A360 including the BIOS Setup program and other system options. The A360 all-in-one notebook off ers the late st in advanced portable computing and multimedia technology tha t even outperforms m ost desktop com[...]

Outline of the A360 1-2 FIC A360 Service Manual HDD • Built-i n (i nternal) 2.5- i nch F orm at; 9. 5m m in Heig h t E n hance d IDE hard drive • Supports Bus Mastering Ultra-D M A 33 /66 feature fo r LBA CD-ROM / DVD-ROM / CD-RW • Built-in ATAPI IDE 24X+ Speed CD-ROM drive; or • Built -in ATAPI IDE 8X+ Spe ed DVD-ROM d rive; or • Built- [...]

Outline of the A360 FIC A360Service Manual 1-3 Features Descripti on Power System • Universal A uto-switching 60W/65W AC Adapter (100V – 24 0V) / Auto-charging capab ili ty • Rechargeable Ni-MH (4500mAh/9 .6V) / Li-Ion (3800mAh/14.4V) Battery Pack • Battery Life: 2 ~ 2.5 hours (Power Management Off ) • Charging Time: 2.5 ~ 3 hours quick c[...]

Outline of the A360 1-4 FIC A360 Service Manual 1.3 System Configur at ion Figure 1- 1 System Co nf igura t ion Diag ra m Inte l FC-P G A Celeron / Pentium III VIA Twister + S3 Savage4 VT82C686B LCD CRT TV-OUT IDE USB 1 BlueTooth KBC Flas h ROM FDD Parallel Serial KB PS/2 Audio DJ (OZ168) CD-ROM CODEC AD1886 CardBus O2Micro OZ6933 Mini PCI Slot 0 C[...]

Outline of the A360 FIC A360Service Manual 1-5 1.4 Quic k T our of the Note book Please take a mom ent to bec ome famili ar with the location and purpose of ever y control, the LED status panel, connectors and ports, whic h are il lustrated in t his sect ion. It i s recommended to first go through the User Guide of the notebook, which is shipped to[...]

Outline of the A360 1-6 FIC A360 Service Manual resolution panels. You can adjust and tilt (up to 180 o ) the LCD screen pa nel to your desired viewing position. The notebook uses S3 4X AGP VGA graphics controller that owns maximum 32MB video memory with SMA technology. A ll LCD models can support 16M colors or maximum 32-bit true colo r at 102 4x7[...]

Outline of the A360 FIC A360Service Manual 1-7 − User-Defined Button You can define this button to activate command file (like execution file or batch f i le) by yours elf. Power Button Press the Power b utton either to power on or p ower off the system. The Power button i s also a “Smart” swit ch, meaning that it reco gnizes when the syste m[...]

Outline of the A360 1-8 FIC A360 Service Manual Power Status LED Indicator Located just in front of the palmrest assembly, you will find three LEDs f or the power and battery char ge status. These LE Ds are positione d to be visible even if the LCD cover is closed. n Power Indicator o Battery Char ging LE D p Mail L ED Figure 1-4 Power Status LED I[...]

Outline of the A360 FIC A360Service Manual 1-9 Icon Rep resen ts Indicat es n IDE D riv e Access This LED will turn on when the system is accessing the hard disk drive (HDD) or CD-ROM / DVD -ROM / CD -RW. o Diskette Drive Access This LED will turn on when the system is accessing the floppy disk drive (FDD). p Caps Loc k This LED w ill turn on when [...]

Outline of the A360 1-10 FIC A360 Service Manual Hot Key Function Handler Fn + F3 Toggle Display (LCD /CR T/S im u l) BIOS Handler Fn + F5 Display stretching BIOS Handler Fn + F6 Speaker On/Off BIOS Handler Fn + F8 Brightness Increase Controlled by PMU07 Fn + F9 Brightness Decrease Controlled by PMU07 Fn + F12 Fn + Power button System Suspend to di[...]

Outline of the A360 FIC A360Service Manual 1-1 1 1.4.2 Front Side of the Notebook n / Woofer o / w Built-in Stereo Speakers p Lock On / Off Switch q Rewind B utton r Cover Switch s Audio DJ Display t Forward Button u Stop Button v Pla y Butto n Figure 1-8 Front Side of the Notebook Woofer These speakers produce heavy bass voice output for music lis[...]

Outline of the A360 1-12 FIC A360 Service Manual Audio-DJ Display The display shows the number of the music currently playing. Forward Button Press the button for playing the next music. Press and hold this button to fast forward the audio CD Stop Button Press the button to stop the musi c. Play Button Press the button to play the music. L The func[...]

Outline of the A360 FIC A360Service Manual 1-13 compartment comes with vertical sliding doors so you can d i rectly insert the PC card. If you are using a Type III car d, insert the Type III card in to the top slot. To remove the inserted PC card, slightly push th e button found on the right sid e of the PC slot to release the eject bu t to n. Then[...]

Outline of the A360 1-14 FIC A360 Service Manual up to 12Mbps. This no tebook provides two USB ports. L When you resume the system from suspend mode, the U SB port may not initialize properly. If in case the USB device does not work, unplug and plug the USB device again. This is a known bug released b y Intel and Mi crosoft Window s. PS/2 Port Use [...]

Outline of the A360 FIC A360Service Manual 1-15 diskette for copying and transferring data file s. In the BIOS Setup program of the notebook, you also could disable the FDD o pti on or set a pass word option when accessing the dr ive. 1.4.5 T he R ear Side of the Note book n AC Powe r Po rt o Printer Port p TV-Out P ort q Air-Outl et Vent r CRT P o[...]

Outline of the A360 1-16 FIC A360 Service Manual Series Port (COM 1) The 9-pin serial port provides a serial interf ace to which you can connect an RS-232C device such as extern al seri al mous e or mo dem. Thi s port is co mmonly re ferre d to as COM1. L When c onnec ti ng an ex ternal s erial mo use, yo u must fir s t power of f the sy stem befor[...]

Outline of the A360 FIC A360Service Manual 1-17 1.4.6 T he Under Si de of the No te book n / r Tilt F oot o Memor y Co mpartment p Battery Release Latch q Bat ter y Bay s Mini-PCI Socket Compartment Figure 1-12 Under Side of the Notebook Tilt Foot (Left and Right) Allow you to tilt the rear of the notebook upward to provide flex ible keyboard angle[...]

Outline of the A360 1-18 FIC A360 Service Manual 1.5 Notebook Accessories and System Options It is also important to unders tand the accessories that come along with the notebook and the options f o r fully ut ilizing the capabili ties of the compu ter. This section de scribes briefly wh at these acces sories and options are. 1.5.1 A C Ada pter and[...]

Outline of the A360 FIC A360Service Manual 1-19 1.5.7 Audio-DJ This notebook comes with optional built-in Audio DJ panel. It can play your Audio CD like the CD player without powering on the whole computer. 1.5.8 Blue T oo th Module This notebook is ready for Bluetooth technology. This is a wireless connection standard in a short-range radi o techn[...]

Outline of the A360 1-20 FIC A360 Service Manual KEY WHAT IT DOES <F1> Shows on-line help on key funct ions. ↑ ↓ Moves t he cursor between the dis played parameters. - / + Modifies th e current paramet er settings. <F9> Load default config urat ion. Esc Exits the current menu and returns to the main menu or go directly to the Exit m[...]

Outline of the A360 FIC A360Service Manual 1-21 System Time: [12:00:00] <Tab>, <Shift-Tab>, or <Ente r > select s field. System Date: [01/01/2001] <Tab>, <Shift-Tab>, or <Enter> selects field. Language: [English (US)] Diskette A: [Disabled] / [1.44/1.25MB 3½”] Select fl opp y type. Internal H DD [10056MB] Inte[...]

Outline of the A360 1-22 FIC A360 Service Manual Internal HDD Sub-Menu PhoenixBIOS Setup Utility Main Internal HDD [10056MB] Item Specific Help Type: [ Auto ] U ser = you enter Cylinders: [16383] Paramet ers of hard-disk Heads: [16] Drive installed at this Sectors: [63] Connection. Maximum Capacity: 10056MB Auto = autotypes Hard-disk drive Multi-Se[...]

Outline of the A360 FIC A360Service Manual 1-23 1.6.2 Using th e Advanced Menu The Advanced Menu allows you to configure the OS and I/O device settings. Phoenix BIOS Setu p Ut ility Main Advanc ed Security Boot Exit Item Specific Help PS/2 Mouse [ Enabled ] LCD Panel View Expansion - [Enabled] Silent Boot: [Enabled] ‘Disabled’ prevents any Fram[...]

Outline of the A360 1-24 FIC A360 Service Manual  LCD Panel View Expansion-  Silent Boot – Select boot screen during POST.  Frame Buffer Size – Allows you to select sharing VGA memory size from SDRAM. If you want to play DVD with Power DVD, pleas e set the size of VGA frame buff er size to 16MB or 32MB and enable Hardware acc elerator [...]

Outline of the A360 FIC A360Service Manual 1-25 Paralle l port [Disabled] / [Auto ] / [Enabled] Configure parallel port using o pt ions: Disabled - No configuration, Enabled - User configuration, Auto - BIOS or OS configuration. Mode [ECP] / [EPP ] / [Uni-di rectional] Set the mode for the parallel port using options: Uni-directional, EP P, and ECP[...]

Outline of the A360 1-26 FIC A360 Service Manual 1.6.3 Using the Securit y Menu The Securit y menu allows you to set the system pa ssword as well as di sk-prot ection securit y. PhoenixBIOS Setup Utility Main Advanced Security Boot Exit Item Specific Help Set Supervisor Password [Enter] S upervisor Password Set User Password [Enter] controls acce s[...]

Outline of the A360 FIC A360Service Manual 1-27 1.6.4 Using the Boot Me nu The Boot menu lets yo u decid e the boot order of booting devices including: Phoenix BIOS Setu p Ut ility Main Advanced Security Boot Exit Item Specific Help + Removable Devices + Hard Drive Use < K > or <  > to ATAPI CD-ROM Drive select a device, then press &[...]

Outline of the A360 1-28 FIC A360 Service Manual 1.6.5 How to E xit the Setup Progr a m There are three c hoi ces to esca p e from the Setup program. PhoenixBIOS Setup Utility Main Advanced Security Boot Exit Item Specific Help Exit Saving Changes E xit System S e tup an d Exit Discarding Changes save your changes to Load Setup Defaults CMOS. Disca[...]

Installa tion and Upgr ade FIC A360 S e r v i c e M anual 2-1 Chapter 2 2.1 Ov er view This chapter provides guidelines on installing the device drivers for the built-in features of the A360. Most of the driver installation proce dures mentioned here are only for Windows 98 / Me and Windows 2000. This chapter also includes procedures on h ow to upg[...]

Installa tion and Upgr ade 1. PHDISK /Create /Partition - you can choose to run Suspend-to-Disk and save your work into an allocated fixed disk par tition. This option shoul d be done before partitioning and formatting your hard disk. Th e advant age of this option is that it is more secure since the files are saved in a separate partition and has [...]

Installa tion and Upgr ade 2.2.3 Installing the V GA Device Driv er Your notebook computer uses the high-performan ce S3 Savage4 VGA controller, which is an AGP 4x video local bus, 2D/3D Graphic Engine. Following is the procedure for installing the VGA Driver for Windows 98, Windows Me and Windows 2000: Installing VGA Driver for Windows 98 1. Boot [...]

Installa tion and Upgr ade 8. Click Next to continue installing the driver. 9. Click Finish button to finish installing VGA driver and Click Yes to restart the computer. 2.2.4 Installing the Audio De vice Driv er Your notebook computer uses AD1886 AC97 Codec 2.1 Audio controller. Installing Audio Driver for Windows 98 1. Boot Windows 98 from your h[...]

Installa tion and Upgr ade 2.2.5 Installing T ouch P ad Driv er Following is the procedure for installing Synaptics touch pad driver. Installing Touch Pad Driver for Wi ndows 98 / Me / 2000 1. Boot Windows from your hard disk and insert the diskette containing to uch pad driver. 2. Click the Start button, then click Run . In the Run dialog box, cli[...]

Installa tion and Upgr ade 2.2.8 Installing Inter nal Modem De vice Driver Your notebook computer may come with an optio nal i nternal modem. The internal modem is a 56Kps V.90 Askey Data Fax modem. Installing Internal Modem for Win dows 98 / Me / 2000 n / r Tilt Foot o Memory Compartment p Battery Release Latch q Battery Bay s Mini-PCI Socket Comp[...]

Installa tion and Upgr ade 2. To remove the modem m odule, press the locki ng tabs away from the sides of the module until the module pops up. Then, rem ove the modem module. 3. Reassemble the notebook components as follows: − Put the Mini-PCI Socket Compartment door back. − Replace the screw. − Turn the system over. 4. Boot Windows from your[...]

Installa tion and Upgr ade driver location as "DriversWinMeLAN" . Click Next to begin searching the driver. 5. The Add New Hardware will found Intel PRO PCI Adapter... Click Next to continue the driver installation. 6. Click Finish button to finish installing LAN driver. 7. Click Yes to restart the computer Installing Internal LAN for [...]

Installa tion and Upgr ade For LAN, please follow the procedures below for installing the Askey 10/100 Mini PCI Ethernet LAN of Combo card: Installing LAN Driver of Combo Device for Windows 98 1. Boot Windows 98 from your hard disk and insert the disc containing the LAN driver for Windows 98. 2. Click the Start button, then click Settings , and Con[...]

Installa tion and Upgr ade 2.2.11 Installing Easy Button Driv er Following is the procedure for installing Easy Button driver. Installing Easy Button driver for Windows 98 / Me / 2000 1. Boot Windows from your hard disk and insert the disc containing the Easy Button driver. 2. Click the Start button, then click Run . In the Run dialog box, click Br[...]

Installa tion and Upgr ade Enabling DMA channel for Windows 2000 1. Please click the following buttons with the procedure Start Æ Setting Æ Control Panel Æ System Æ Hardware Æ Device Manager. 2. Select and click IDE ATA/ATAPI Controller , you will find Primary IDE Channel and Secondary IDE channel . Please click Primary IDE Channel first. 3. C[...]

Installa tion and Upgr ade 2.3 System Upgr ades This section provides an easy step in doing system upgrades for your notebook c omputer. 2.3.1 J umper Settings This section provides a jumper setting lists of configuring the notebook . Keyboard Type Select K/B Type Pos #1 POS #2 US KEYBOARD OFF OFF RESERVE OFF ON JP KEYBOARD ON OFF UK KEYBOARD ON ON[...]

Installa tion and Upgr ade 2.3.2 CPU Upgrade Pr ocedure The A360 features Intel Pentium III and Celeron FC-PGA Processors. It is located on the upper-left side of the system motherboard. How to Access the CPU Socket To install or replace the CP U, follow the steps below: 1. Turn off the system and remove both AC adapter and the battery pack from th[...]

Installa tion and Upgr ade 5. Release seven screws as shown in the picture below, and then remove heat sink plate by slightly lifting it up. screws Figure 2-5 Remove heat sink plate 6. Use a flat screw driver and insert it into th e CPU socket and tilt it towards in front of you to unlock CPU from the socket. It’s recomme nded to use the protecti[...]

Installa tion and Upgr ade 7. Remove CPU and insert the preferred CPU. 8. Use a flat screw driver and insert it into th e other side of CPU socket and tilt it towards LCD panel to unlock CPU from the socket. It’s recommended to use the protective tooling securing CPU against damage. 9. Place back the heat plate and keyboard cover. Boot on the com[...]

Installa tion and Upgr ade 30 de g rees Figure 2-8 Insert Memory Module 5. To remove a SODIMM, press the locking tabs away from the sides of the m odule until the module pops up. Then, rem ove the SODIMM. 6. Reassemble the notebook components as follows. − Put the DIMM door back. − Replace the screw and turn the system over. 2.3.4 Har d Disk Up[...]

Installa tion and Upgr ade right corner of the hard disk. Remove this screw and carefully pull the hard disk m odule from the connector. Figure 2-10 The disassembly of Hard Disk Driv e 5. Remove four screws of frame HDD bracket plate. Two ones of them are at the same side, and others are at the other sides. screws Figure 2-11 Screws Locations of th[...]

Installa tion and Upgr ade 2.3.5 System BIOS Upgr ade Procedur e The notebook supports EPROM Flash BIOS that allows you to easily update the sy stem BIOS using the Phoenix BIOS Flash utility program called “ PHLASH.COM ”. This program runs under MS-DOS and requires the system not to load high memory like HIMEM.SYS . It also needs the “ PLATFO[...]

Software Functional Ov er view FIC A360 Service Manual 3-1 Chapter 3 3.1 Ov er view The A360 is an IBM PC/AT compatible No tebook PC which support the Intel’s FC-PGA processors family. The following are the major features that A360 supports: • Microsoft PC99 logo and WinME Logo approval. • Offer 800x600 SVGA display with 12.1” LCD panel •[...]

Software Functional Ov er view 3-2 FIC A360 Service Manual  Support Panning whil e LCD in a display resolution greater than supported  Support Microsoft Dire ct 3D  Support AGP4X Bus Controller Chip Description Hard Disk  Enhanced IDE spec  Support auto IDE detection  Support LBA mode for larger capa city HDD  Support Ultra DMA[...]

Software Functional Ov er view FIC A360 Service Manual 3-3 3.3 Subsystem Software Functions This section provides introduction on the software functions of the notebook subsystems and BIOS related function. 3.3.1 K ey Chipset Summar y Following are the main chipset s used in the notebook: Controller Chip Vendor Des cription Processor Intel FC-PGA 3[...]

Software Functional Ov er view 3-4 FIC A360 Service Manual 256MB NIL 256MB 256MB 64MB 320MB 256MB 128MB 384MB 256MB 256MB 512MB NIL 64MB 64MB NIL 128MB 128MB NIL 256MB 256MB 3.3.3 Video The Video subsystem used share memory of Video memory. The system will support the true ZV port, the Microsoft Direct 3D assist, simultaneous display, monitor sense[...]

Software Functional Ov er view FIC A360 Service Manual 3-5 VESA Mode Pixel Resolution Memory Model Refresh Rates In (Hz) Minimum Memory 100h 640 x 400 8-bit Packed 70 2MB 101h 640 x 480 8-bit Packed 60, 72, 7 5, 85 2MB 102h 800 x 600 4-bit Planar 60, 72, 75, 85, 100 2MB 103h 800 x 600 8-bit Packed 60, 72, 7 5, 85, 100 2MB 104h 1024 x 768 4-bit Plan[...]

Software Functional Ov er view 3-6 FIC A360 Service Manual 141h 400 x 300 8-bit Packed 72 2MB 143h 400 x 300 16-bit Packed 72 2MB 144h 400 x 300 32-bitUnpacked 72 2MB 151h 512 x 384 8-bit Packed 70 2MB 153h 512 x 384 16-bit Packed 70 2MB 154h 512 x 384 32-bitUnpacked 70 2MB 171h 720 x 480 8-bit Packed 75 2MB 173h 720 x 480 16-bit Packed 75 2MB 174h[...]

Software Functional Ov er view FIC A360 Service Manual 3-7 1 1 1 0 1 1 1 1 3.3.4 Enhanced IDE The system BIOS must be ready to suppor t 4 IDE devices on two controllers. The BIOS support Ultra DMA 33 and also supports automa tic configuration of drives using both the LBA and CHS large drive remapping method. In addition to suppor ting standard driv[...]

Software Functional Ov er view 3-8 FIC A360 Service Manual 3.3.8 LED Indicator The table below lists down the functions of the Status LED indicator: Indicator Function Description IDE accessing LED  This LED will turn on while accessing the IDE Device. FDD accessing LED  This LED will turn on while accessing the FDD Device. Battery Charging L[...]

Software Functional Ov er view FIC A360 Service Manual 3-9 3.3.9 Hot K eys Definition All Hot keys must be active at all times under all operation systems. Hot Key Function Handler Fn + F3 Toggle Display (LCD/CRT/TV/LCD& CRT) BIOS Handle r Fn + F5 Display Stretch BIOS Handler Fn + F6 System Speakers On/Off BIOS Handler Fn + F8 Brightness Increa[...]

Software Functional Ov er view 3-10 FIC A360 Service Manual 3.3.10 Plug & Play The BIOS supports the Plug and Play Specification 1.0A. (Include ESCD) This section describes the device management. The system board devices and its resources are as follows: Resources Device Conn ect Typ e I/O IRQ DM A Memory DMA Controller Static 00~0F, 81~8F - DM[...]

Software Functional Ov er view FIC A360 Service Manual 3-1 1 3.3.11 PCI De vice The table below summarizes th e PCI IDSEL Pin Allocation: PCI Device IDSEL Pin Device Number Function Number Device Name AD11 Device 00 Function 0 VT8603 – Host to PCI bridge. AD12 Device 01 Function 0 VT8603 – PCI to AGP bridge. AD15 Device 04 Function 0 ESS 1988 A[...]

Software Functional Ov er view 3-12 FIC A360 Service Manual 3.3.12 SMBus De vices The SMBus is a two-wire interface through which the system can communicate with power- related chips. The BIOS should initialize the SMBus devices during POST. 3.3.12 VT82C686B SMBus Connection Devices SMBus Device Master/Slave Address BIOS Need to Initialization VT82[...]

Software Functional Ov er view FIC A360 Service Manual 3-13 330 - 333 MIDI 376 IDE Secondary Control Block 378 – 37F Parallel Port 388 - 38B FM Synthesizer 398 - 399 Super I/O Chip 3B0 - 3DF Video Controller 3E0 - 3E1 PCMCIA Controller 3E8 - 3EF Fax/Modem 3F0 - 3F5, 3F7 Floppy Disk Controller 3F6 IDE Primary Control Block 3F8 - 3FF Serial Port 1 [...]

Software Functional Ov er view 3-14 FIC A360 Service Manual IRQ 4 Serial Port IRQ 5 Audio / USB IRQ 6 Floppy Disk Drive IRQ 7 Parallel Port IRQ 8 RTC Alarm IRQ 9 ACPI IRQ10 LAN / Modem / CardBus/ VGA IRQ11 Reserved for PCMCIA Card IRQ12 PS/2 Mouse IRQ13 FPU IRQ14 Hard Disk Drive IRQ15 CD-ROM or DVD-ROM 3.3.14 GPIO Pin Assignment The GPI and GPO pin[...]

Software Functional Ov er view FIC A360 Service Manual 3-15 3.3.15 VT82C686B GPO pin assignment Pin Name Function Name Connected Device Description GPO[0] N.C. GPO[1] SUSA# VT8603, PMU07, Clock Genera tor This pin will output Low to power down devices during Standby, STR, STD and SOFF GPO[2] SUSB# Low = Suspend to RAM GPO[3] SUS_STA1# VT8603 Low = [...]

Software Functional Ov er view 3-16 FIC A360 Service Manual 3.3.16 PMU07 GPIO pin assignm ent PIN Name Function Name I/O Connected Device Description GPIOA0 LID# I LID Switch Low = LCD Close. GPIOA1 N.C. X GPIOA2 MailLED# O Mail LED Low = Mail Arrival GPIOA3 QGSMI# I M38869 Low = Keyboard SMI GPIOA4 N.C. X GPIOA5 PSTMSK# O Low = PCI Reset Mask GPIO[...]

Software Functional Ov er view FIC A360 Service Manual 3-17 Password during POST P63 LOGOSEL DIP Switch P64 N.C. P65 Pull High P66 N.C. P67 Pull High P76 (SDA) Pull High P77 (SCL) Pull High 3.4 P ower Management This section provides the Power Management software function of the notebo ok. 3.4.1 Gener al R equir ements The BIOS meet the following g[...]

Software Functional Ov er view 3-18 FIC A360 Service Manual 3.5 ACP I This section provides the ACPI software function of the notebook. 3.5.1 Gener al R equir ements The BIOS must meet the following gene ral Power Management requirements: • Refers to the portion of the firmware th at is compatible with the ACPI 1.0 specifications. • Support for[...]

Software Functional Ov er view FIC A360 Service Manual 3-19 Sleeping S tate Definitions Sleeping states (Sx states) are ty pes of sleep ing states within the global sleeping state, G1. The Sx states are briefly defined below. For a detailed definition of the system behavior within each Sx state, refer to AC PI specification section 7.5.2. For a det[...]

Software Functional Ov er view 3-20 FIC A360 Service Manual Fan +3VS SUSB# VT82C686B (ISA I/F Power ), Clock Generator & Buffer (W137) +RTCVCCS Nil VT82C686B (RTC) 3.5.3 Global System State Definitions Global system states (Gx states) apply to the entire system and are visible to the user. Following is a list of the system states: G0/S0 – Wor[...]

Software Functional Ov er view FIC A360 Service Manual 3-21 Device # HDD D0 Power State -HDD is accessing or idle D1 Power State -HDD is in standby mode -D1 is resumed by any access D2 Power State -HDD is in sleep mode -D2 is resu med by reset D3 Power State -Same with D2 Device # CD-ROM D0 Power State -CD-ROM is accessing or idle (motor on) D1 Pow[...]

Software Functional Ov er view 3-22 FIC A360 Service Manual is lost (CPU or chip set) and hardware maintains all system context. S2 Sleeping State The S2 sleeping state is a low wake-up latency sl eeping state. This state is similar to the S1 sleeping state except the CPU and system cache c ontext is lost (the OS is responsible for maintaining the [...]

Software Functional Ov er view FIC A360 Service Manual 3-23 3.5.6 P o wer Management Mode T r ansition Flow Char t From a user-visible level, the system can be thought of as being one of the states in the following diagram: SLP_TYPx=S1 and SLP_EN S1 Sleeping S2 Sleeping S3 Sleeping SLP_TYPx=S5 and SLP_EN or PWRBTN_OR Wake Event S4 Sleeping ACPI Boo[...]

Software Functional Ov er view 3-24 FIC A360 Service Manual 3.5.8 Lid Switch Display mo de Power States Lid Close Lid Open G0 S3 G0 LCD S3~S5 No active No active G0 No active No active CRT S3~ S5 No active No active G0 CRT No active SIMUL S3~S5 No active No active L If dual view enable lid close always su spend. 3.5.9 P o wer Button and Inter net /[...]

Software Functional Ov er view FIC A360 Service Manual 3-25 AUDIO ON Power Down Power Off Audio AMP ON Power Down Power Off LCD Backlight ON Power Off Power Off Serial Port ON Power Down Power Off IR Module ON Power Down Power Off LAN ON Power Down Power Down Internal Modem ON Powe r Down Power Down Device Power control Methodology During S2 Mode T[...]

Software Functional Ov er view 3-26 FIC A360 Service Manual command Internal Modem Software Modem support power down command Device Power Control Methodology During S1 Mode This section illustrates the control methodolog y of each device/component and its details under Suspend to RAM mode. Device Power Down Controlled by Description CPU Hardware Co[...]

Software Functional Ov er view FIC A360 Service Manual 3-27 3.5.11 Expanding Ev ent T hrough the Embedded Contr oller The following figure shows the relationships between the devices that are wired to the embedded controller, the embedded c ontroller queries, and ACPI ge neral Figure 3-2 The Relationships between ACPI, Controller, and Device SCI So[...]

Software Functional Ov er view 3-28 FIC A360 Service Manual GPIOA3 KB SMI event RI AML Handler GPIOA6 PCMCIA Ring In RI AML Handler GPIOA7 COM Port Ring In RI AML Handler THRM Thermal Event GPI1 AML Handler The system will issue a beep to inform user while the following SCI alerted:  AC (AC status change) update battery information.  Battery [...]

Software Functional Ov er view FIC A360 Service Manual 3-29 Active, Passive, and Critical Policies There are three primary cooling policies that th e OS uses to control the thermal state of the hardware. The policies are Active, Passive and Critical: − Passive cooling: The OS reduces the power consumption of the system to reduce the thermal outpu[...]

Software Functional Ov er view 3-30 FIC A360 Service Manual 1. The OS notifies the hardware of the new cooling mode by running the Set Cooling Policy (_SCP) control method. 2. When the hardware receives the notification, it can set a new temperature for both cooling policies and notify the O S that the thermal zone policy temperatures have changed.[...]

Software Functional Ov er view FIC A360 Service Manual 3-31 3.5.13 Har dware T her mal Events An ACPI-compatible OS expects the hardware to generate a thermal event notification through the use of the SCI. When the OS recei ves the SCI event, it will run the _TMP control method to evaluate the current temperature. Then the OS will compare the value[...]

Software Functional Ov er view 3-32 FIC A360 Service Manual 3.5.15 Passiv e Cooling Equation Unlike the case for _AC x , during passive cooling the OS takes the initiative to actively monitor the temperature in order to cool the pl atform. On an ACPI-compatible platform that properly implements CPU throttling, the temper ature transitions will be s[...]

Software Functional Ov er view FIC A360 Service Manual 3-33 Before disabling power, platform designers shoul d inc orporate some time that allows the OS to run its critical shutdown operation. Ther e is no requirem ent for a minimum shutdown operation window that commences immediately after the te mperature reach es _CRT. This is because − Heat m[...]

Software Functional Ov er view 3-34 FIC A360 Service Manual Object Description _AC x Returns Active trip point in tenths Kelvin _AL x List of pointers to active cooling device objects _CRT Returns critical trip point in tenths Kelvin _PSL List of pointers to passive cooling device objects _PSV Returns Passive trip point in tenths Kelvin _SCP Sets u[...]

Software Functional Ov er view FIC A360 Service Manual 3-35 _PSV This control method returns the temperature at which the OS must activate CPU throttling. Arguments : None. Result Code: Temperature in tenths Kelvin. The result code is an integer value that describ es up to 0.1 precision in Kelvin. For example, 300.0 Kelvin is represented by 3000. _[...]

Software Functional Ov er view 3-36 FIC A360 Service Manual 3.5.19 AC Adapters and Po wer Source Objects The Power Source objects describe the pow er source used to run the system. Object Description _PSR Returns present power source device _PCL List of pointers to powered devices. _PSR Returns the current power source devices. Used for the AC adap[...]

Software Functional Ov er view FIC A360 Service Manual 3-37 disabled. − The function of power-on or Resume will be inhibited until the battery low condition is removed. 3.6.4 AC Ad ap te r When plug in the AC adapter, the system will do the following action: − The charger will charge the Main Battery, if it is possible. − The Battery Charging[...]

Software Functional Ov er view 3-38 FIC A360 Service Manual[...]

Software Functional Ov er view FIC A360 Service Manual 3-39 3.7.2 PMU07 EC RAM List The micro controller PMU07 acts as a supplement fo r power management control. It supports the following functions via SMBus Command ( 0x80 , 0xC0 ) Register Bit Number Function Addr ess Name R/W 76543210 Logic Default Description 00h *3 Power unit R(/W) DATA[15:0] [...]

Software Functional Ov er view 3-40 FIC A360 Service Manual Register Bit Number Function Address Name R/W 7 6 543210 Logic Default Description 1Ah *3 Battery State R(/W) DATA[15:3] *1 All bits are 0 C R I T C H G D C H G - - DCHG=1: CHG =1 : CRIT =1 : The battery is discharged The battery is charged The battery is critical (Empty) 1Ch *3 Battery Pr[...]

Software Functional Ov er view FIC A360 Service Manual 3-41 Register Bit Number Function Address Name R/W 76543210 Logic Default Description 6Ch PMU_LOW_ ADR R/W DATA [7:0] - - 6Dh PMU_HIG_ ADR R/W DATA [15:8] - - 6Eh CHECK_ SUM R/W DATA [7:0] - - PMU Access 6Fh PMU_DATA R/W DATA [7:0] - - These registers are available when PMU slave mode or charge[...]

Software Functional Ov er view 3-42 FIC A360 Service Manual Register Bit Number Function Address Name R/W 7 6 5 4 3 2 1 0 Logic Default Description A0h *3 ADP_STS R(/W) RES[7:1] C O N - - CON = 1 : AC adapter is connected A1h *3 BAT1_STS (1st Battery) R(/W) - - A2h *3 BAT2_STS (2 nd Battery) R(/W) B T P E M P L O W W A R E R R D C H G C H G C O N -[...]

Software Functional Ov er view FIC A360 Service Manual 3-43 Register Bit Number Function Address Name R/W 76543210 Logic Defaul t Description B0h EC_RUN_ ENB R/W 0: Disable 1: Enable 0x00 B1h EC_WAKE_ ENB R/W B T P 2 S M B A L R T RES[4:1] A D P 0: Disable 1: Enable 0x00 BTP2: SMB : ALRT: ADP: BTP2 event SMBus event. SMBAlert event. Adapter event. [...]

Software Functional Ov er view 3-44 FIC A360 Service Manual Register Bit Number Function Address Name R/W 7 6 5 4 3 2 1 0 Logic Default Description C0h GPIO-C_ EVT_POL R/W 0 0 0 0 0 0 POL _C [1:0] 0: Falling edge 1: Rising edge 0x00 C1h GPIO-C_ WAKE_ENB R/W 0 0 0 0 0 0 WAK E_ ENB _C [1:0] 0: Disable 1: Enable 0x00 C2h EVT_CONT R/W RES [7:6] W A K E[...]

Software Functional Ov er view FIC A360 Service Manual 3-45 Register Bit Number Function Address Name R/W 76543210 Logic Default Description D0h BAT_CHG _CONT R/W RES[7:5] C H G _ R D Y # RES [3:2] C H G 2 C H G 1 - - CHG_RDY# =0 : Charge ready CHGn =1 : The nth battery is charged D1h BAT_DCH _PRI R/W RES[7:3] PAT [2:0] - 0x00 Battery discharge pri[...]

Software Functional Ov er view 3-46 FIC A360 Service Manual Register Bit Number Function Address Name R/ W 7 6 543210 Logic Default Description E0h PMU _CONT R/ W RES[7:3] E C _ R E G B A Y _ L E D P O W _ L E D - 0x00 EC_REG =1: BAY_LED =1: POW_LED =1: PMU does not initialize EC registe r when system pow e is off. PMU indicates the Battery dischar[...]

Software Functional Ov er view FIC A360 Service Manual 3-47 3.8 Miscellaneous 3.8.1 Security The user may enter up to eight standard text characters for a password. The password includes two levels. The higher priority is the Supervisor Password. The lower priority is the User Password. The Supervisor Password can access all the system resource, wh[...]

Har d w ar e Functional Ov er view FIC A360 Se r v i c e M anual 4-1 Chapter 4 4.1 Ov er view The FIC A360 consist of several major functions and subsystem s including: • System Processor – implemented on the motherboard using the Intel Pentium -III or Celeron with FC-PGA packaging at 100/133MHz system bus speed. • System North Bridge Core Lo[...]

Har dware Functional Ov er view 4 .2 S ys te m H a rdw are B l o c k D iagra m FLA SH Pa ral lel P25 B ATT ERY Seri al PCMC IA SLOT 1 Aud io DJ P24 P24 P18 P15 P27 P43 R TC CON P18 LE D P21 H EA DPH ON E DC IN C ON PO WER Line -out MODEM/ CL OCKING P3,4 USB1 P CI&ISA USB3 W29C040 LC D Mi ni P CI P32 P41 CP U USB1 P22 Mic I N P20 AC' 97 COD[...]

Har dware Functional Ov er view 4.3 Chipset Summar y The notebook consists of following major chipsets: Controller Chip Vendor Des cription Processor Intel FC-PGA Pentium III 933 / 1G / 1.3GMHz FC-PGA Celeron 766 / 800 MHz Core Logic VIA Twister + VT82C686B Video Controller S3 Savage IX PCMCIA Controller O2Micro OZ6933 Supper I/O Controller VIA Int[...]

Har dware Functional Ov er view The integrated L2 cache is designed to help improve performance, and it complements the system bus by providing critical data faster and reducing total system power consumption. The Pentium III processor’s 64-bit wide Gunning Transceiver Logic (GTL+) system bus provides a glue-less, point-to-point interf ace for an[...]

Har dware Functional Ov er view • UPGA-2 packaging technology for thin form factor notebook designs. Exposed die enables more efficient heat dissipation. • Low-Power GTL+ processor system bus interface. 64-bit data bus, 100-MHz operation. • Integrated Intel Floating-Point Unit compatible with the IEEE Std 754 • Integrated thermal diode meas[...]

Har dware Functional Ov er view Integrated Savage4 2D/3D/Video Accelerator • Optimized Shared Memory Architecture (SMA) • 8 to 32 MB frame buffer using s ystem memory • Floating point triangle setup engine • Single cycle 128-bit 3D architecture • 8M triangles/second setup engine • 140M pixels/second trilinear fill rate • Full internal[...]

Har dware Functional Ov er view 4.5.2 VT82C686B F eatures The VT82C686B PSIPC (PCI Super-I/O Integrated Peripheral Controller) is a high- integration, high performance, power-efficient , and high com patibility device that supports Intel and non-Intel based processor to PCI bus bridge functionality to m ake a complete Microsoft PC99-compliant PCI/I[...]

Har dware Functional Ov er view • PCI master interface with scatte r / gather and bursting capability • 32 byte FIFO of each direct sound channel • Standard v1.0 or v2.0 AC97 Codec interf ace for single or cascaded AC97 Codec’s from multiple vendors • Loopback capability for re-directing mixed audio streams into USB and 1394 s peakers •[...]

Har dware Functional Ov er view • Enhanced integrated real time clock (RTC) with date alarm, month alarm, and centur y field • Thermal alarm on either external or any combination of three internal temperature sensing circuits • Hot docking support • I/O pad leakage control Plug and Play Controller • PCI interrupts steerable to any interru[...]

Har dware Functional Ov er view 4.8.1 System Memor y The notebook offers two 64-bit SODIMM (Sma ll Outline Dual Inline Mem ory Module) sockets for main memory configuration. The memory sockets accep t any standard 144-pin SODIMM modules at 16MB, 32MB, 64MB, 12 8MB and 256MB sizes. Memory modules are 3.3V SDRAM type. 4.8.2 Video Memor y The video me[...]

Har dware Functional Ov er view • Support major 3D standards: DierctX, OpenGL • Support Pentium III SEE Command and AMD K6-2 / 3 , K7 3Dnow! Technology.Resolution up to 1920x1440 Frame Buffer Size Resolutions Supported 8MB 16/32MB 640x480x8/16/32 bit Yes Yes 800x600x8/16/32 bit Yes Yes 1024x768x8/16/32 bit Yes Yes 1280x1024x8/16 bit Yes Yes 128[...]

Har dware Functional Ov er view and the R3 card support is fully compliant w ith the 20 00 PC Card Standard CardBus specification. The OZ6933 is an additional buffer chip for the PC Card socket interface. In Addition, the OZ6933 supports dynam ic PC Card hot insertion and removal, with auto configuration capabilities. The OZ6933 is fully complains [...]

Har dware Functional Ov er view • OZ6933 supports D3cold state PME# wakeup; 3.3Vaux Power; and Zoom ed video buffer enable pins • OZ6860: "Built-in" live video, high throughp ut, m ultimedia ZV ports support without additional buffers; 3V card protection during host system suspend with Auto Card VS# resensing; dedicated ZV output port[...]

Har dware Functional Ov er view the sensor surface; electronic components are m ounted on the other side. The sensitive area is protected by a layer of smooth and durable mylar. The Synatics touch pad communicates with the host via a standard PS/2 mouse or trackball interface. It is fully compatible with the standard Microsoft mouse driver. The mod[...]

Har dware Functional Ov er view 4.15.3 DC-DC Module of Motherboar d The DC-DC module receives approximately 12VDC from the battery pack and uses this input voltage to generate multiple regulated output voltage s to provide power for all internal notebook board assemblies. 4.15.4 LCD In ver ter Boar d Assembly The LCD Inverter Board Assembly is loca[...]

Har dware Functional Ov er view 4.16 Micro-P Subsystem (PMU-07) The micro controller Mitsubishi PMU07 acts as a supplement for the power management control. It supports many func tions via the SMBus interface. The system communicates with the PMU07 via the SMBus interface. The SMBus host (M38867) should be first initialized before st arting the tra[...]

Maintenance & Disassembl y FIC A360 Service Manual 5-1 Chapter 5 5.1 Introduction This section contains preventive and corr ective maintenance procedures for the A360 notebook. The first part of the section descr ibes the computer cleaning procedures and preferred handling procedures for sensitive components (e.g. disk drives, LCD, CPU, batteri[...]

Maintenance & Disassembl y 5.2.4 Maintaining the Har d Disk Driv e The hard disk drive is one of the most common parts that always gets problem. Here is some preventive maintenance that you can do when handling the hard disk. • Always back up the data files from the hard disk. • Run a virus detecting program for possible virus infected area[...]

Maintenance & Disassembl y 5.3 Required T ools and Equipment To troubleshoot and repair PC systems properly, you need a few basic tools: • Tweezers • Small flat-blade screwdriver • Small Cross screwdriver • Regular size Cross screwdriver • Small Hex-bolt screwdriver L All boards, options, and peripherals co ntain co mponents that are [...]

Maintenance & Disassembl y 5.4.1 Co ver-Display L CD assembl y The Cover-Display LCD Assembly includes the following major Field Replaceable Units/parts (FRUs): • LCD Face and Back Panel Cover These parts are used to cover the whole LCD Panel assembly, which includes the LCD Display Module, the LCD FPC cables, and inverter board. • LCD Disp[...]

Maintenance & Disassembl y • Heat Plate and Fan Exhaust Unit The Fan Exhaust unit is assembled on the upper-right side of the system unit. It comprises of a heat plate and one fan. There are seven screws securing the heat plate to the CPU module inserted on the motherboard. The exhaus t fan is secured beside the heat plate. • Keyboard Cover[...]

Maintenance & Disassembl y • System Base Unit Case The System Base Unit Case is where th e Moth erboard is placed. It includes openings for the battery, FDD, CD-ROM and PCMCIA equipment. 5.5 Par ts R emo val and R eplacement Procedur es This section contains the field service-leve l removal/ replacement procedures for the notebook. The notebo[...]

Maintenance & Disassembl y 3. Release keyboard cable by sliding the ZIF connector towards up direction. Figure 5-3 Remove keyboard 5.5.3 R emo ving the Palm R est and Glide P ad Follow the procedure below on how to rem ove them: 1. Remove the five screws securing the palm-rest cover underneath the system base unit. screws Figure 5-4 Remove Palm[...]

Maintenance & Disassembl y 4. Underneath the palm-rest cover, you will see the glidepad module assembly. Remove the five screws on the glidepad converter board wh ere the glidepad wire cable is connected. Figure 5-5 Removing Palm Rest / Glide Pad 5. When the converted board is removed, you can rem ove the select-button bracket casing covering t[...]

Maintenance & Disassembl y 2. Remove four screws of frame HDD bracket plate. Two ones of them are at the same side, and others are at the other sides. screws Figure 5-7 Screws Locations of the frame HDD bracket plate 5.5.5 Remo ving the LCD Panel The procedure for removing the LCD Panel is as follows: 1. Follow the steps above in removing the k[...]

Maintenance & Disassembl y 5. To remove the LCD panel, you need to di sassemble the LCD bezel and LCD cover back. Remove six screws on the front bezel as shown in the figure below. Then, carefully separate the front bezel cover from the LCD assembly. Hin g es Six Screws Figure 5-10 LCD Bezel Screw Locations 5.5.6 Remo ving the Heat Sink Plat e [...]

Maintenance & Disassembl y 5.5.7 Remo ving the CPU 1. For doing this disassembly, you need first to do the disassembly for the keyboard cover, keyboard, and heat sink plate. 2. Use a flat screw driver and insert it into th e CPU socket and tilt it towards in front of you to unlock CPU from the socket. It’s recomme nded to use the protective t[...]

Maintenance & Disassembl y 3. Slowly slide the CD-ROM module out of the base unit. Push and slide CD-ROM screws Figure 5-13 Remove CD-ROM Drive 4. To replace the CD-ROM, remove the metal bracket around it. 5.5.9 Remo ving the T op Co ver and System Co ver The procedure for removing the top cover and system cover is as follows: 1. Before removin[...]

Maintenance & Disassembl y 2. To remove the top cover, you need to re m ove several screws. There are ten screws found on the top cover as indicated on the figure previous pa ge. Remove them all. 3. Slowly unsnap the top cover from the system cover. Release one cable connected from the RTC battery to the main board and th e other cable connecte[...]

Maintenance & Disassembl y 2. The speakers are located on the front side of the base unit. There are no screws attached to it, just unhook the panel from the speaker com partment case. 3. The speaker cable is directly connected to the main board. Pull the cable and take it out. 5.5.11 Remo ving the FDD Module The procedures for removing and rep[...]

Maintenance & Disassembl y 5.5.12 Remo ving / Replacing the Motherboard The motherboard contains the major chipset and components needed to run the notebook. Follow the steps below on how to remove and replace the motherboard: 1. Before removing the motherboard, you need first to disassem ble the all basis unit modules mentioned in the previous[...]

T roubleshooting & R epair FIC A360 S e r v ic e M anual 6-1 Chapter 6 6.1 Introduction This chapter provides the most common problem encountered with the A360 notebook computer and some troubleshooting means. Some of the common problems are: • System BIOS Related Problems • LCD Display Problems • System Power and Boot-Up Problems • Ext[...]

T roubleshooting and Re pair Table 6-1(a) POST Error Messages Message Possible Cause Action Diskette drive A failure The drive faile d or is missing. Floppy Disk Controller is disabled. Check the drive to determine the problem. Enabled the FDD Controller. Diskette read failure - press F1 to retry boot, F2 f or SETUP utility The diskette is either n[...]

T roubleshooting and Re pair Table 6-1(b) POST Error Messages Message Possible Cause Action Timer 2 failure The timer chip has failed. Check the system board. T urn the power off, then back on again. If the problem persists, contact qualified service personnel. F2 to enter ROM-based SETUP Invalid configuration information must be changed. You must [...]

T roubleshooting and Re pair 6.2.2 Inf or mational Messa ges This section lists the messages that provide info rmation to the user but require no action. Table 6-2 BIOS Informational Mess ages Message Meaning nnn K Base Memory The amount of base memory that tested succ essfull y. nnn K Extended The amount of extended mem or y that tested successful[...]

T roubleshooting and Re pair range includes a location which when added to sum of the ranges, will produce a known result, such as zero. Beep codes for system board errors Table 6-3 (a) BIOS Beep Codes Beep Code Diagnostic Code Description Test Performed none 01h CPU registers test in progress or failure Pattern test of most of the 16-bit CPU regis[...]

T roubleshooting and Re pair Table 6-3 (b) BIOS Beep Codes Beep Code Diagnostic Code Description Test Performed 2-1-1 2-1-2 2-1-3 2-1-4 2-2-1 2-2-2 2-2-3 2-2-4 2-3-1 2-3-2 2-3-3 2-3-4 2-4-1 2-4-2 2-4-3 2-4-4 10h-1Fh First 64K RAM chip or data line failure on bit x The first 64K of RAM is tested with a rolling ones test and a pattern test. If an y o[...]

T roubleshooting and Re pair Table 6-3 (c) BIOS Beep Codes Beep Code Diagnostic Code Description Test Performed 3-3-4 2Bh Screen memory test in progress or failure. The video buffers (B0000h and B8000 h) are tested with a pattern test and a rolling ones test. Failure will result in a beep code but not a system halt. 3-4-1 2Ch Screen initialization [...]

T roubleshooting and Re pair Table 6-3 (d) BIOS Beep Codes Beep Code Diagnostic Code Description Test Performed 4-2-3 36h Gate A20 failure. To test extended memory, the processor must be placed in protected mode and the A20 line must be enabled . F or the memory tests, the BIOS generally uses the keyboard controller to enable A2 0. If the A20 line [...]

T roubleshooting and Re pair 6.2.4 Run-time Er ror Messages Table 6-4 BIOS Run-time Error Me ssag es Message Cause Action I/O card parity interrupt at address . Type (S)hut off NMI, (R)eboot, other keys to continue Memory on a peripheral card has failed. Check the memory cards installed in the system. Memory parity interrupt at address . Type (S)hu[...]

T roubleshooting and Re pair 6.3 Quick T r oubleshooting This section summarizes problems that may de velop during system operation and lists suggested corrective actions to isolate problem properly. Table 6-5 (a) Quick Troubleshooting Problem or Symptoms Corrective Actions No power (Power LED not on) 1. Check that the AC adapter is plug ged into t[...]

T roubleshooting and Re pair Table 6-5 (b) Quick Troubleshooting Problem or Symptoms Corrective Actions System halts during boot sequence 1. Check conditio n of selected boot-load device (diskette or hard disk) for bad boot track or incorrect OS files. 2. Try booting from a ne w bootable diskette and recopy or repartition hard disk. 3. Check for an[...]

T roubleshooting and Re pair Table 6-5 (c) Quick Troubleshooting Problem or Symptoms Corrective Actions Glide pad does not work 1. Check if PS/2 mouse driv er is properly installed. Remove any external PS/2 mouse. 2. Check the glide pad cable i n side the system if it is inserted properly. 3. Replace the glide pa d module. 4. Check the keyboard con[...]

T roubleshooting and Re pair 6.4 Component-Le v el T roubleshooting This section provides an easy to follow flowcharts for performing component-level troubleshooting on the A550 notebook. 6.4.1 General Ov er view The component-level troubleshooting is broken down as follows: Troubleshooting Item Figure Starting Check Figure 6-1 Memory Interface Che[...]

T roubleshooting and Re pair 6.4.2 Star ting Check Figure 6-1 Starting Check 6.4.3 Memor y Interface Check Figure 6-2 Memory Interface Che ck 6-14 FIC A360 Service Manual[...]

T roubleshooting and Re pair 6.4.4 CRT Interf ace Chec k Figure 6-3 CRT Interface Check 6.4.5 FDD Interface Chec k Figure 6-4 FDD Interface Check FIC A360 S e r v i c e M anual 6-15[...]

T roubleshooting and Re pair 6.4.6 HDD Interface Check Figure 6-5 HDD Interface Check 6.4.7 Inter nal K eyboar d Check Figure 6-6 Internal Keyboard Check 6-16 FIC A360 Service Manual[...]

T roubleshooting and Re pair 6.4.8 Glidepad Interface Check Figure 6-7 Glidepad Interface Check 6.4.9 CD-ROM Interf ace Check Figure 6-8 CD-ROM Interface Check FIC A360 S e r v i c e M anual 6-17[...]

T roubleshooting and Re pair 6.4.10 Char ger Boar d Interf ace Chec k Figure 6-9 Charger Board In terface Ch eck 6.4.11 Serial Por t Interf ace Check Figure 6-10 Serial Port In terfac e Check 6-18 FIC A360 Service Manual[...]

T roubleshooting and Re pair 6.4.12 Exter nal Keyboard Check Figure 6-11 Intern al Ke y board Check 6.4.13 PS/2 Mouse Interface Check Figure 6-12 Intern al Ke y board Check FIC A360 S e r v i c e M anual 6-19[...]

T roubleshooting and Re pair 6.4.14 Printer Por t Interface Check Figure 6-13 Printer Po rt Interfac e Check 6.4.15 Audio Por t Interf ace Chec k Figure 6-14 Audio Port Interface Check 6-20 FIC A360 Service Manual[...]

T roubleshooting and Re pair 6.4.16 PCMCIA Interface Check Figure 6-15 PCMCI A Interface Check 6.4.17 USB Por t Interface Chec k Figure 6-16 USB Port In terface Ch eck FIC A360 S e r v i c e M anual 6-21[...]

T roubleshooting and Re pair 6.4.18 DC-DC Po wer Chec k Figure 6-17 DC-DC Pow er Check 6.4.19 LCD Panel Interf ace Check Figure 6-18 LCD Pan el In terface Check 6-22 FIC A360 Service Manual[...]

T roubleshooting and Re pair 6.4.20 Suspend Function Chec k Figure 6-19 Su spend Function Check FIC A360 S e r v i c e M anual 6-23[...]

T roubleshooting and Re pair 6.4.21 LED Indicator Function Check Figure 6-20 Su spend Function Check 6-24 FIC A360 Service Manual[...]

T roubleshooting and Re pair 6.4.22 Cov er Switch Function Check Figure 6-21 Cover Switch Function Che ck 6.4.23 Inter nal Modem or LAN P or t Check Figure 6-22 Intern al F ax/Modem Port Check FIC A360 S e r v i c e M anual 6-25[...]

T roubleshooting and Re pair 6.4.24 Inter nal Combo Modem / LAN Por t Chec k Figure 6-23 Internal Combo Modem / L A N Port Check 6.4.25 SIR Interf ace Chec k Figure 6-24 SIR Interface Check 6-26 FIC A360 Service Manual[...]

T roubleshooting and Re pair 6.4.26 IEEE1394 Interf ace Check Figure 6-25 IEEE1394 Interface Check 6.4.27 TV -Out Interface Chec k Figure 6-26 TV-Out Interface Check FIC A360 S e r v i c e M anual 6-27[...]

Notebook Specifica tion F I C A360 S e r v ic e M anual A-1 Appendix A This appendix provides the technical specification of the A360 note book: A.1 System Specification MICRO PROCESSOR CPU Type Pentium-III / Celeron Processor Clock Speed and Voltag e • Pentium-III CPU at 933 MHz, 1/1.1GHz • Celeron CPU at 766/800/850/900/950 MHz External L2 Ca[...]

Notebook Specifica tion BIOS ROM ROM Type 512K x 8 CMOS Flash Memor y –28SF040A-90/120 (SST) ROM Size 4M-bit Boot Code Sector Top Sector Package PLCC 32-lead Erase / Program • 8 second typical chip erase • 3.6 second chip program • 10,000 erase/pr ogram c ycles minimum Program Voltage 5V Supply Current • Icc Typ. = 20mA (active read) • [...]

Notebook Specifica tion SOUND SUBSYSTEM Audio Chip Integrated i n V T82C686B (PCI audio) Bus Interface 32-bit PCI Bus Compatibility Soun d Blaster 16 (Pro) & 3D Surround Sound Wavetable Func tion Soft w are Connection Full-Duplex Volume Analog H/W Volume Built-in Speaker 2-way (left and right ) mini speakers Built-in Microphone Mono Line-In Jac[...]

Notebook Specifica tion HOT-KEY DEFINITION Number of hot-key s 8 <F n> key combinations LCD/CRT Simul Fn + F 3 (toggle) (LCD/ CRT/ TV/ LCD&CRT) Display Stretch / Normal Fn + F5 (toggle) PC Speaker On / Off (Mute) Fn + F 6 (toggle) Brightness Up Fn + F8 Brightness Dow n Fn + F9 Save to Disk Fn + Power Button Internet Function Key Internet [...]

Notebook Specifica tion Response Time 50ms (max) Operating Temperature 0 to 50 degrees Celsius Storage Temperature -20 to 60 degrees Celsius 13.3” XGA TFT LCD (UNI PAC) LCD Model UNIPAC UB133X01 LCD Type 13.3 ” XGA TFT Display A rea H270.3 x V202.8 [mm] Display Pixels H1024 x V768 pixels Pixel Pitch H 0.264 x V 0.264 Pixel Arrangeme nt RGB vert[...]

Notebook Specifica tion Contrast Ratio 200:1 (typ.) Power Supply 3.3V Power Consumption 4.7(W) Response Time 30ms (max) Operating Temperature 0 to 50 degrees Celsius Storage Temperature -20 to 60 degrees Celsius A.3 Floppy Disk Driv e Specification CITIZEN X1DE-32R Drive Manufacturer CITIZEN X1DE-32R Floppy Diskette Type 3.5" Do uble Sided, Hi[...]

Notebook Specifica tion A.4 CD-ROM Drive Specifica tion QSI SCR-242 (CAA8) Drive Manufacturer QSI SCR-242 Physical Dimension 128.0 x 129.0 x 12.7 [mm] Weight 180g or less Loading Manual tray loading Ejection Manual ej ect using the eject button Auto eject using the eject command on soft w are Host Interface IDE (ATAPI) Average Access Time 130msec. [...]

Notebook Specifica tion A.5 D VD-ROM Driv e Specifica tion MKE SR-8175-CPK Drive Manufacturer MKE SR-8175-CPK Physical Dimension 128.0 x 12.7 x 126.1 [mm] ( W * H * D ) Weight 290g Loading Manual tray loading Ejection Manual ej ect using the eject button Auto eject using the eject command on soft w are Host Interface IDE (ATAPI) Average Access Time[...]

Notebook Specifica tion Physical Dimension 128.0 x 12.7 x 129 [mm] ( W * H * D ) Weight 250g +/- 10g Loading Manual tray loading Ejection Manual ej ect using the eject button Auto eject using the eject command on soft w are Host Interface Enhanced IDE (ATAPI) Average Access Time 150ms Typ. Data Transfer Rate (burst) 16.7 MByte/s (PIO Mode 4) 16.7 M[...]

Notebook Specifica tion Wake Up Function Supports Ring-in Resume Wake Up function Connection Mode V.90 Kbps Speakerphone Full duplex spe akerphone (FDSP) Fax Transmission W ay Half Duplex Modem Speed 56 Kbps Modulation Format V.90 PCM A.10 Inter nal LAN Specification LA N T y pe Intel 82559 LAN Chip Interface Mini-PCI Bus Speed 10/100 Mbps Wake Up [...]

Notebook Specifica tion Output Current 3.42A (max) Over Voltage Protection 24V (Max) Over Current Protection 19V / 5A (max) LED Display Green LED (O n / Off) Dimension L11 4.5 x W49.5 x H29 [mm] Weight 275g NICKEL-METAL HYDRIDE (NI-M H) BATTERY PACK Model Sanyo Ni-MH Rechargeable Smart Batter y Cell Number 8 Rating (Nominal) Voltage 9.6V Typical Ca[...]

Notebook Specifica tion A.14 Char ger Specification Controller Mitsubishi 38 8 6X Input Voltage 18.5 ~ 20V LITHIUM ION (LI-IO N) BATTERY PACK Max. Temperature 60 degrees Max. Charger Voltage 4.35V / cell Charger Entry Temperatu re 0 – 50 degrees Max. Timer 300 minutes Trickle Charger Detect 0 < V < 3V / cell Output Current (system off) 1.6A[...]

Pin Assignments FIC A550 Service Manual B-1 Appendix B B .1 CRT (V GA) Connector The pin assignment of the VGA connector is as follows: No PIN ASSIGEMENT(by: sort) DESCRIPTION 1 RED Video_5 :O (analog) Red this DAC analog output drives the CRT interface . 2 GREEN Video_5 :O (analog) Green this DAC analog output driv es the CRT interface . 3 BLUE Vi[...]

Pin Assignments B .2 Serial P or t Connector The pin assignment of the serial (COM1) port connector is as follows: No PIN ASSIGMENT (by: sort) DESCRIPTION 1 DCDA#_T:I Active low Data Carrier Detect inputs for the serial port. 2 SINA_T:I Receiver seri al data input for port 1. 3 SOUTA_12:O Transmit serial data output for port 1. 4 DTRA#_6:O Active l[...]

Pin Assignments Bit 7 of the Printer status register is the complement Of the BUSY input. Refer to parallel port description for use of this pin in ECP and EPP mode. This active low outputs select motor Drives 1. 12 PE/WDATA#_T/_D12:I/O Another status output from the printer, a high indicating that printer is out of paper. Bit 5 of the printer stat[...]

Pin Assignments B .4 PS/2 Mouse / Ext. K eyboar d Mini-DIN Connector Following is the pin assignment of the PS/2 connector: No Signal Description Type 1 MOUSE_CLK External clo ck for mouse or keyboard I/O 2 EKB_CLK External clock for mouse or keyboard I/O 3 +5vs 5v po w er supply O 4 Gnd Ground I 5 EKB_DAT A External data for mouse or keyboard I/O [...]

Pin Assignments 24 RSDIOR# Secondar y disk IO read O 25 RSDIOW# Secondary dis k IO w rite O 27 RSIORDY Secondary disk IO channel ready I 29 IRQ15 Secondar y dis k interrupt I 50 NC NC 49 NC NC 37 CDROMLED# CDROM access indicat or O 2 CD_R CDROM sound right sign al O 4 GND Ground I 1 CD_L CDROM sound left signal O 3 CD_RGND Left Ground I 39,41,38,40[...]

Pin Assignments B .9 FDD Connector The pin assignment for the FDD connector is as follows: NO. Signal Description Type 24 RDATA# Read disk data. Raw serial bit stream form the disk drive, lo w active. Each falling edge represents a flux transition of the encoded data. I 18 WGATE# Write gate. This active low high current driver allo w s current to f[...]

Pin Assignments 4 RPDD8 Primary disk data 8 I/O 6 RPDD9 Primary disk data 9 I/O 8 RPDD10 Primary disk data 10 I/O 10 RPDD11 Primary disk data 11 I/O 12 RPDD12 Primary disk data 12 I/O 14 RPDD13 Primary disk data 13 I/O 16 RPDD14 Primary disk data 14 I/O 18 RPDD15 Primary disk data 15 I/O 37 RPDCS1# Primary disk chip select for 100 range O 38 RPDCS3[...]

Pin Assignments 4 CLK SMBus clock signal I/O 5 DT A SMBus data signal I/O 6 TH1 THERMAL O 7 BIN1 O 8 GND GROUND - B .13 A udio J ac k The audio jack comprises of the headphone jack, line-out jack, and microphone jack: SPDIF & Headphone Jac k The pin assignment of the headphone jack is as follows: No Signal Description Type 4 GND Ground I 2 HP_L[...]

FR U P ar ts Listing FIC A360 Series Service Manual C-1 Appendix C This appendix provides you with the field re placeable unit (FRU) parts listing of the A360 Series. Refer to this appendix whenever or dering for spare parts or requesting for RMA (Returned Merchandise Authorization) number. FRU FIC Part Number CPU MODULE FC-PGA 866MHZ 01-10418-01 C[...]

FR U P ar ts Listing FRU FIC Part Number Module - DVD-ROM 8X MKE 25-02397-10 DVD-ROM 8X MKE 23-40319- 00 CD-ROM BRACKET L1 25-50823-00 CD-ROM CYBERLINK POWER DVD SW 24-70110-20 PLASTIC-M DVD-ROM PANEL 80-40426- 00 Module - CD-RW MKE 25-02398-00 DVD-ROM 8XW/4XW/24X MKE 23-40233- 13 CD-ROM BRACKET L1 24-50823-00 S/W ADAPTEC EASY CD CREATOR 26-00975-0[...]

FR U P ar ts Listing FRU FIC Part Number Module HDD _20 GB _IBM 25-02395-20 HDD 20GB IBM 23-20741-00 HDD BRACKET 24-51297-00 F-CABLE 22-21104-00 Battery Pack NI-MH 3800MA 21-91081-00 Module-FAX_MODEM US 71-40103-00 Module-FAX_MODEM EUR 71-40104-00 Module-FAX_MODEM UK 71-40105-00 Battery Pack NI-MH 4500MA 21-91082-00 Battery Pack LI-LON 3800MA 21-91[...]

FR U P ar ts Listing FRU FIC Part Number Module PALM REST 25-02399-00 F-CABLE GLIDE PAD TO SW CABLE 22-21099-00 F-CABLE GLIDE PAD TO M/B CABLE 22-21100- 00 FRAME G/P 24-51298-00 GLIDE PAD/B 51-71080- 21 GLIDE PAD 71-20186-00 PLASTIC-M PALM-REST Module 80-40 421-00 Module LCD TFT 12.1" Hann Star 56-10450- 00 LCD 12.1" Hann Star 71-10582-00[...]

FR U P ar ts Listing FRU FIC Part Number Module LCD TFT 14.1" CPT 56-10452-00 LCD 14.1" CPT 71-10547-02 INVETER/B 12-01368-01 LCD MICRO-COAXIAL 22-10693-00 LCD BEZEL COVER 80-40417-00 LCD COVER BACK 80-40418-00 FRAME HINGE-R 24-51308-00 FRAME HINGE-L 24-51307-00 AC ADAPTOR (3 PIN) 12-01305-21 Keyboard(US) 71-30411-00 Keyboard(UK) 71-30411[...]