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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of FieldServer FS-X20, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of FieldServer FS-X20 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of FieldServer FS-X20. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of FieldServer FS-X20 should contain:
- informations concerning technical data of FieldServer FS-X20
- name of the manufacturer and a year of construction of the FieldServer FS-X20 item
- rules of operation, control and maintenance of the FieldServer FS-X20 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of FieldServer FS-X20 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of FieldServer FS-X20, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the FieldServer service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of FieldServer FS-X20.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the FieldServer FS-X20 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Applicability and Effectiv ity FieldServer T echnologies A Sierra Monitor Corpor ation Company 1991 T arob Court, M ilpitas, California 95035 US A Phone: (408) 262-2299 Toll F ree: (888) 509-1970 Fax: (408) 262-2296 Email: sup port@fieldserv er.com Web Site: w ww.fieldserv er.com FS-X20 Series FS-X20 S t art-up Gu ide A PPLIC A BILITY & EFFECT [...]
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Page 2
FS-X20 Series FieldServ er Start-up Guide Table of Contents Table of Contents TABLE OF CONTENTS 1. PRE -INSTA L LAT ION CH ECK LIST ............................................................................... 2 1.1. Supp lie d equi pmen t ................................................................................................... 2 1.2. S[...]
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Page 3
Start-up guide Page 2 FS-X20 Seri es FieldServ er Start-up Guide (07-2005) 1. Pre-Instal lation Check List 1.1. Supplied e quipment The f ollowing components are supplied: • FS-X20 Series Fie ldServer, loaded with Modbus RTU driver, SMT Ethernet driver and an y other drivers ordered. 1 • FS-X20 Ser ies Start-up Gui de (T17005) • FieldServer C[...]
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Page 4
Start-up guide Page 3 FS-X20 Seri es FieldServ er Start-up Guide (07-2005) 2. Product Des cription 2.1. Specifications Power requir ements (pow er supply is external) X20 power s upply P/N 69 155 Input voltage: 9-30VDC, 8 W ; 24V AC Floatin g . Voltage variation of ±10% tolerated. Output volta ge / current: 24VDC @ 0.5A Physical Dim ensions(ex clu[...]
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Page 5
Start-up guide Page 4 FS-X20 Seri es FieldServ er Start-up Guide (07-2005) Rx Tx R x Tx Eth ern et EI A232 US B E IA485 Po we r OK Fie ldB us A cti ve - + Ser ial 0V INP UT : 9-3 0V dc, 1A O R 24 Va c, 5 0/6 0H Z, 1A Cla s s 2 (LPS ) Fra me G ro und Figure 2-1: D iagram of F S-X20 show ing Connect ion Ports Te ch n o l o g i es Fi el dS e rv er (40[...]
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Page 6
Start-up guide Page 5 FS-X20 Seri es FieldServ er Start-up Guide (07-2005) 2.4. Supplied Conne ctor Kit (FS-8915-11) In order to facilitate RS-23 2 c ommunications on the R J-45 RS-232 port, a connector k it is suppl ied containing one of each of the c onnectors shown in t he diagram belo w. T he tables in the di agram show the func tions ap plied [...]
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Page 7
Start-up guide Page 6 FS-X20 Seri es FieldServ er Start-up Guide (07-2005) Note: FS-X20 Series RS-232 num be ring conv ention is r everse to the 10BaseT numbering convention. 1 2 3 4 5 6 7 8 R J 4 5 M a l e M o d u la r J a c k 1 2 3 4 5 6 7 8 R J 4 5 F e m a le M o d u l a r J a c k Figure 2-5 RS-232/Cat 5 Wire Function s/Connecti ons PIN DESCRIPT[...]
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Page 8
Start-up guide Page 7 FS-X20 Seri es FieldServ er Start-up Guide (07-2005) FS-8917-16 FS-X20 Serial + - G ORANGE/WHITE (RJ45-08) BROWN (RJ45-01) BLUE/WHITE (RJ45-04) RJ45 Male M odular Jack Figure 2-8: - R S-485 Con nection pino uts on the se rial RJ45 port.[...]
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Page 9
Start-up guide Page 8 FS-X20 Seri es FieldServ er Start-up Guide (07-2005) 3. Operation 3.1. Install and Run the Utility Software The FieldServer is s hipped with a utilit y C D- ROM c ontaining a ll the ut ility s oftware that needs to b e installed. All configuration file tr ansf ers and s ystem diagnostics are executed via the RUI or “Rem ote [...]
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Page 10
Start-up guide Page 9 FS-X20 Seri es FieldServ er Start-up Guide (07-2005) 3.6. Change the Configura tion File to Meet the A pplication Refer to t he Configuration M anual in conjunction with the Driv er supp lements for inform ation on conf iguring the Fiel dServer. Note: FieldServ er Tec hnologies offer s training o n this topic as well as a conf[...]
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Page 11
Start-up guide Page 10 FS-X20 Seri es FieldServ er Start-up Guide (07-2005) Appendix A. L imited Warrant y FieldServer Technologies warrants its products to be free from defects in workmanship or mater ial under norm al use and s ervice for two years after date of shipm ent. Fie ldServer Technol ogies will re pair or replace without c harge a ny eq[...]
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Page 12
Start-up guide Page 11 FS-X20 Seri es FieldServ er Start-up Guide (07-2005) Appendix B. L ED Functions Rx T x Rx Tx E the rn et EI A2 32 US B E IA 48 5 P ow er OK Fi eld B us A ctiv e - + S eria l F iel dS erv er Ru nn ing Ho t S ta nd by Ac tive No de O ffli ne Co nf igu rat ion Er ro r Co m m Err or S yste m E rror IP R eq ues t Light Description[...]
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Page 13
Start-up guide Page 12 FS-X20 Seri es FieldServ er Start-up Guide (07-2005) THIS PAGE INTENTIONALLY LEFT BLAN K.[...]