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Fisher & Paykel DD605 manual

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Table of contents for the manual

  • Page 1

    599464 Diagnostic Manual DishDrawer™ MODELS: DD605 DS605 Fisher & Paykel Appliances © 2007 - All Rights Reserved[...]

  • Page 2

    599464 - September 2007 CONTENTS 1 DIMENSIONS & SPECIFICATIONS .................................... 3 1.1 Product Size (mm)........................................................ 3 1.2 Specifications ............................................................... 3 2 OPTION ADJUSTMENT ...................................................... 5 2.[...]

  • Page 3

    599464 3 1 DIMENSIONS & SPECIFICA TIONS 1.1 Product Size (mm) Height (double) 819.5 – 879.5mm Height (single) 409mm Width 595mm Depth 570mm Drawer Open (including cabinet) 1090mm 1.2 Specifications Electrical NZ/AUS/UK/UE 230-240Volt AC 50Hz 10 amp/5 amp max. USA 110-120Volt AC 60Hz 10.6 amp/5.3 amp max. JAP 90-110Volt AC 50/60H z 11.6 amp/5.[...]

  • Page 4

    599464 4 Drain Hose 2.01m (78 inches ) from rear of cabinet 2.5m (98 inches) bottom tub 2.9m (114 inches) top tub Detergent Dispenser 24 Volt DC 65 ± 10 Ohms Rinse Aid Dispenser 24 Volt DC 65± 10 Ohms Heater Plate (NZ/AUS/UK/UE) 230 Volt AC Heater Track 50 ± 4 Ohms Power Supply Resistor 98 + 7 Ohms Heater Plate (USA) 120 Volt AC Heater Track 24 [...]

  • Page 5

    599464 5 2 OPTION ADJUSTMENT 2.1 Changing Setup Options To enter the option adjustment mode, press POWER to turn the LCD on, then hold the ECO button and KEYLOCK button simultaneously for 5 seconds, ensuring that ECO is pressed first. Once t he option adjustment mode is entered, a beep is emitted and the LCD di splays the letters rA. Pressing the S[...]

  • Page 6

    599464 6 Press KEYLOCK to advance the rinse aid setting. Once the desired setting is achieved, press POWER to exit. The rinse aid in dex is stored in EE memory, so even with the power removed, the rinse aid level is retained. 2.1.2 Water Supply Hardness Setup (hd) (Where Fitted) The current supply hardness setting is shown using the red LED’s on [...]

  • Page 7

    599464 7 2.1.5 Closed Drawer Option (Ld) The closed drawer option can be turned on or off using the KEYLOCK button. If the scrubbing brush symbol is showing on the LCD, then the closed drawer option is selected and it will keep t he DishDrawer™ locked at all times by bringing the lid down. When this mode is selected, the customer needs to press t[...]

  • Page 8

    599464 8 3 DIAGNOSTICS 3.1 DishDrawer™ Diagnostics Dishwasher Diagnostics can only be entered in Power Off mode, i.e. when there is no display on the LCD or th e badge LED’s are off. Diagnostics is entered by holding the KEYLOCK and START/PAUSE buttons simultaneously for 5 se conds. Ensure that KEYLOCK is pressed first. There are currently four[...]

  • Page 9

    599464 9 3.5 Hardware Output Diagnostic Test Mode This level tests all the ha rdware outputs and inputs. The LCD display shows “HO”. Press POWER to skip hardware diagnostics and advance to the next level. Press START/PAUSE to enter hardwar e diagnostics. Once hardware diagnostics has been entered, the current hardware output being tested is ind[...]

  • Page 10

    599464 10 As mentioned on the previous page, the LCD display and to uch switch panel LEDs are illuminated to correspond to a particular hardware device. The following table deta ils the display order of the test. LCD Norm LED Fast LED Deli LED Rinse LED Hardware Output bL Off Off Off On Backlight Er Off Off On Off Element Relay Ld Off Off On On Lid[...]

  • Page 11

    599464 11 3.6 Fast Test Cycle WARNING: Only run this cycle if the DishDrawer™ is connected to the water supply. This level runs an 8 minut e fast test cycle. Press POWER to skip Fast Test Cycle and advance to the next level. Press START/PAUSE to enter Fast Test cycle. Once Fast Test Cycle is selected the DishDrawer™ goes into standby mode and 8[...]

  • Page 12

    599464 12 The test sequence in fast cycle mode pe rforms 33 tests. The number of any failed test is displayed on the touch switch panel LEDs. The test sequence continues even if a test fails. If ther e are multiple failures the LEDs will change during the test. 0 = LED off, X = LED on. LED Display H N F D R E Test ID Test Description / Probable Cau[...]

  • Page 13

    599464 13 3.8 Temperature & Voltage Display Mode (Not available on integrat ed or flat door models) During a wash cycle, the current wate r temperature or the power supply rail voltage of the controller can be displa yed on the LCD instead of the time remaining. To enter temp erature/voltage display mode, start a wash cycle as normal. Initiate [...]

  • Page 14

    599464 14 The DishDrawer™ is still in the Showroom wash m ode however, and it can be re-run by pressing POWER and then START/PAUSE . Once show off/showroom wash mode has been initiated, t he mains power must be removed to exit out. 3.10 Playing Tunes Once in showroom mode, pressing the START/PAUSE button for 3 seconds will start a tune playing. P[...]

  • Page 15

    599464 15 4.2 Hardware Output Test Mode Press and hold KEYLOCK , then START/PAUSE for 5 seconds. All LEDs & LCD segments exce pt Keylock are illuminated. Press POWER once. “HO” will show in the display (int egrated and flat door models: Heavy, Normal, Fast, Delicate, Rinse LEDs showing). Press START/PAUSE. Scroll through the followi ng outp[...]

  • Page 16

    599464 16 4.3 Fast Test Cycle Press and hold KEYLOCK , then START/PAUSE for 5 seconds. All LEDs & LCD segments exce pt Keylock are illuminated. Press POWER twice. “FC” will show in the display (integ rated and flat door models: Heavy, Normal, Delicate, Rinse LEDs showing). Press START/PAUSE twice. The 8 minute fast te st cycle will start. P[...]

  • Page 17

    599464 17 4.6 Fault Codes There are 10 F (fatal) faults, which are displayed in the LC D along with the symbol of a spanner (not on integrated or flat door models). A fatal fault will usually require the assistance of a qualified service person. In addition, there are 4 U (user) faults. U1 indicates the machine had failed to prime within a certain [...]

  • Page 18

    599464 18 Once the fault has been cl eared for an F3, F8 or F9 fault, the power needs to be disconnected and reconnected to re set the isolation relay before the product can be used again. 4.7 Fault Code Description Chart The following chart is a quick reference guide on fault codes. To read a fault code off an integrated or flat door mode l, refer[...]

  • Page 19

    599464 19 Fault Code LED Display Fault Possible Causes F2 Delicate LED. The controller has not sensed the motor rotating. • Foreign object has jammed the rotor. • The rotor has failed. • Hall sensor connector or wiring fault at hall sensor or controller. • The hall sensor has failed. • Motor stator winding or connection open circuit. • [...]

  • Page 20

    599464 20 Fault Code LED Display Fault Possible Causes F7 Fast, Delicate and Rinse LEDs. No lid motor current detected. • Lid actuator not connected. • PCB mains filter and controller connectors. • Faulty PCB mains filter. • Faulty electronic controller. F8 Normal LED. Earth leakage fault. • Test for earth leakage. • Connectors and eart[...]

  • Page 21

    599464 21 Fault Code LED Display Fault Possible Causes U1 Heavy and Rinse LED. Machine has failed to prime with water within approx. 3 minutes. • The water supply is not turned on. • Low water pressure. • Blocked water softener if fitted. • The inlet valve has failed. • The machine is siphoning. • The spray arm is not in place, or the f[...]

  • Page 22

    599464 22 4.8 Fault Code Problem Solving Charts The following charts can be used as a guide to he lp locate faults in a DishDrawer™. F1 Flood Detected The bottom controller fl ood detector circuit has been activated. The product will abort the wash program, log the faul t, start the drain pump, and report to the user. Neither tub can be used unti[...]

  • Page 23

    599464 23 F2 Motor Not Rotating The controller has not sens ed the motor rotating. The product will pause the wash program, log the fault, and report to the user. PRIMARY ACTION - Check the rotor is free to turn. - Check that power is available at cont roller (e.g. do the lid actuators run in diagnostics). SECONDARY ACTION - Check whether the rotor[...]

  • Page 24

    599464 24 F3 Water Temperature Measurem ent Exceeds 85 Degrees Celsius The water temperature is sensed at gr eater than 85 degr ees C / 185 degrees F. The product will abort the wash program, log the faul t, report to the user, and disable the power supply. Note: The isolation relay will be disabl ed. Power to the product will need to be disconnect[...]

  • Page 25

    599464 25 F4 Element Has Been On Too Long (A bout 4 Hours) And Water Has Not Reached Required Temperature The element has been on too long (about 3 hours) and the water has not reached the required temperature. The product will abort the wash program, log the fault and re port to the user. PRIMARY ACTION - Check that the controller power conn ector[...]

  • Page 26

    599464 26 F6 Lid Motors Ran But Did Not Reach Stall Current Lid actuators ran but did not reach stall current. The product will pause the wash program, log the fault and report to the user. PRIMARY ACTION - Check that the lid actuators are pr operly connected to the yokes and the slide mounting bracket. - Check that the yokes ar e clipped into the [...]

  • Page 27

    599464 27 F8 Earth Leakage Fault Earth leakage fault. The product will disable the power supply , log the fault, lock out the user and report to the user. Note: The isolation relay will be disabled. Power to the product will need to be disconnected then reconnected for it to become fully functional again. PRIMARY ACTION - Test for earth leaka ge (u[...]

  • Page 28

    599464 28 F9 Power Supply/Controller Fault Power supply/controller fault. The product will disable power supply, log the fault, lo ck out the user and report to the user. Note: The isolation relay wi ll be disabled. Power to t he product will need to be disconnected then reconnected for it to become fully functional again. PRIMARY ACTION - Check th[...]

  • Page 29

    599464 29 FF Top Tub Not Responding Top tub not responding. PRIMARY ACTION - Check the top controller works when swapped with the bottom controller and vice versa. Replace the top controlle r if it does not work in the bottom tub. SECONDARY ACTION - Check the chassis harnesses and connec tors if the top controller works in the bottom tub and the bo[...]

  • Page 30

    599464 30 U2 Restricted Lid Travel Restricted lid travel. The lid has reached its stall current too soon. The product will retry the lid 3 times, log the fault if the retries fail, then report to the user. PRIMARY ACTION - Check dishes, cutlery or cups are not projecting a bove the top of the tub. SECONDARY ACTION - Check the lid actuator connectio[...]

  • Page 31

    599464 31 U4 This Fault is Advisory Only. The Other Tub has a Fault and has Disabled the Power Supply. This fault is advisory only. The ot her tub has disabled the power supply. PRIMARY ACTION - Diagnose and repair the fault displayed on the other tub.[...]

  • Page 32

    599464 32 4.8.1 Poor Dry Performance Poor Dry Performance Question Yes No 1 Is the customer complaining of plastic items not drying? Advise customer that due to plastics having a low thermal mass these items give inherently bad drying performance. Go to Question 2. 2 Is the customer using rinse aid? Go to Question 3. Advise customer that the use of[...]

  • Page 33

    599464 33 4.8.2 Poor Wash Performance Customers Complaint Food Particles left on Dishes Cause of problem (1) Spray arm has stopped rotating. How to resolve the problem. a) One of the dishes / cutlery / utensils has fallen through the basket and jammed the spray arm. Remove the obstruction. b) The filter plate, drain filter, or drain filter access p[...]

  • Page 34

    599464 34 Customers Complaint Dishes have bl otchy marks on them that look like water stain marks not food Cause of problem. Not enough rinse aid being us ed. The water is not soft enough during the final rins e and therefore hard water droplets containing impuritie s are drying on the dishes instead of running off during the dry cycle. How to reso[...]

  • Page 35

    599464 35 Where a water softener is fitted; Set the water softener for the correct local water supply hardness. Check that the wa ter softener is functioning correctly in diagnostics. C1 Water Softener Diverter Valve In hardware output di agnostics test mode: FU – turn the fill water valve on. P2 – turn the motor drain on. C1 – water softener[...]

  • Page 36

    599464 36 To check that the amount spray leakage is appropriate:- Fill the salt reservoir with water. • In diagnostics mode, turn on the fill water valve and the motor drain. Water will flow out of the dispenser into the tub, as well as out of the water softener overflow into the tub. • Observe the flow from the water softener overflow (beside [...]

  • Page 37

    599464 37[...]

  • Page 38

    599464 38 5 WIRING DIAGRAM 5.1 Power Distribution Concept Heat er Plate Isolation relay Auxillary PSU Mains main PSU Output Drivers dispenser, water softener, drying fan, LEDs Fill valve + Lid Motors 24V 0V Relay control 5 v reg Beeper Tub Home sensor W ash/drain motor b ridge sensors (temperature,current,voltage) Microcomputer W ash/drain motor Sa[...]

  • Page 39

    599464 39 5.2 Wiring Diagram[...]