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Follett Symphony 25HI400A manual

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  • Page 1

    Installation, Oper ation and Ser vice Manual © Follet t Corporation 00 1 871 53R0 1 F ollo wing installation, please f orwar d this manual t o the appropr iate operations person. 80 1 Church Lane • Easton, P A 1 8040, USA T oll free (800) 523-9361 • (61 0) 252-730 1 F ax (61 0) 250-0696 • www .follet tice.com Ice and W at er Dispensers 25CI4[...]

  • Page 2

    2 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A Follet t Corporation Equipment Ret urn Policy Follet t equipment may be retur ned for credit under the following conditions: 1 . The equipment is new and unused. 2. A return author ization number has been issued by customer ser vice within 30 day s after shipment. 3. Follet t receives the equipm[...]

  • Page 3

    25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A 3 W elcome to F ollet t F ollet t equipment enjo ys a well -deserve d re putat ion for e x celle nt perf ormance, long- term relia bility and outst anding af ter -the-sale suppor t. T o ensure that this equipment deliver s that same degree of ser vice, we ask that you take a moment to re view the [...]

  • Page 4

    4 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A Specications 25CI400A/W 36" (91 5mm) 50CI400A/W 40" (1 01 6mm) 21" (534mm) Fr ont View Counter to p W all mount Right Side Vie wR ear View Fr ont View Right Side Vie wR ear Vi ew 24" (61 0mm) 23" (585mm) 1 0.5" (267mm) 1 4.25" (362mm) 25HI400A/W 36" (91[...]

  • Page 5

    25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A 5 Electrical 1 15V , 60Hz, 1 phase, 1 4.0 amps. Connect to dedicated 20 amp circuit, fuse or breaker . Note : It is pref err ed that circuit be protect ed by a GFCI. F ur nished with 7 ft (2m) power cord with a 90° NEMA hospital grade 5-20 plug. Ambient Maximum Minim um Air temp 1 00 F/38 C (Best[...]

  • Page 6

    6 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A F ig. 2 Utili tyconnection s asview ed fromtopforcounter topbackaccess 3/8" diameter cor d condenser inlet 3/8" FNPT drain plug condenser outlet 3/8" FNPT drain 3/4" FNPT potable wa te r 3/8" FNPT 6. Make utilit y connections (Fig . 2). C A UTI[...]

  • Page 7

    25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A 7 12 . Rai se the dispen ser upright and positi on in desir ed location. 13 . Mark dispense r outlin e on count er and r emov e dispenser . F ig. 6 Countertopcutoutviewedfromtop 1 6.00" (407mm) 3.1 3" (80mm) 1 2.50" (31 8mm) 1 .56" (40mm) 14 " (356mm) 20" [...]

  • Page 8

    8 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A F ig.  9 9.1 9.3 9.2 9.4 1 . Using F ig. 8 as a guide , locat e wal l bra ck et mounting position relativ e to wall studs. 2. Insta ll the suppli ed wall brac k et with six 3/8" diameter fast ener s (Fig . 9.1). Note: Three holes are av ailable at each fast ening site to allow capture of[...]

  • Page 9

    25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A 9 F ig.  1 0 Dispenser bot tomview 1 0.1 1 0.3 1 0.2 7 . Co nnect supplie d 3/8" wat er line bet ween wat er supply and wat er inlet fit ting (Fig. 1 0.1). 8. Using suppli ed 3/4" dra in tubing and barbed fit tings , connec t 3/4" barbed drai n elbo w t ting on dispense [...]

  • Page 10

    10 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A 1 . R emov e the upper front cover . 2. Remo ve splash panel and lower drain pan prot ector . 3. T ur n compre ssor sw itch on electrical bo x of icemaker to OFF position. 4. Remo ve wat er reservoir cover and close water supply val v e. 5. Drain wat er fro m r eservoir b y re leasing e va pora[...]

  • Page 11

    25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A 1 1 20. T urn power to icemaker OFF . 21 . Disconnect transpor t tube from ev aporator outlet por t. Rinse compr ession nozzle in clean wat er and re insta ll on e va porat or outlet. Rec onnect tran spor t tube to compression nozzle. 22. Dr ain any re maining sanitiz ing solution fr om e vapor at[...]

  • Page 12

    12 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A Cleaning SensorSAFE lens 1 Deacti va te dispen ser by depr essing and rele asing clean s witch locat ed on lef t side of unit under top front cov er . 2. Clean lens using sof t cloth and mild, non-abr asive cleaner . 3. Rea ctiv at e by dispense r depr essin g and rel easing clean s wi[...]

  • Page 13

    25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A 1 3 Service Icemakeroperation F ollet t’ s icemaker consists of four distinct functional sy stems: • R efrigeration syst em • W ater sy stem • Harvesting sy stem • Electrical control syst em These f our sy stems work together to accomplish the production and har v esting of ice. A pro[...]

  • Page 14

    14 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A 3. Discon nect ex isting ice tube from eng aging pin on tran spor t tube brac ket in ice st orage bin and pull tube up through dispenser chase. F ig.  1 3 engaging pin 3/1 6" (5mm) ice tube hole ice tube mounting bra cke t ice lev el control stat capillar y tube ice tube 1" (26mm) [...]

  • Page 15

    25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A 1 5 F ig.  1 8 –Allmodels 1 8.1 1 8.2 3. Low er drain pan prot ector (F ig. 1 8.1). Re mov e and discard shipping scre w (Fig . 1 8.2). F ig.  1 9 –Allmodels 1 9.1 1 9.2 1 9.4 1 9.3 4. Close main wat er shut of f val v e (Fig . 1 9.1). 5. Disconnect wat er line to oa[...]

  • Page 16

    16 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A F ig. 22 – All models 22.3 22.2 22.1 22.4 9. P ar tially slide icemaker from dispenser (Fig . 22.1). 1 0. Loosen clamp and disconn ect ice tran spor t tube from ev aporator (Fig . 22.2). 1 1 . Disconn ect powe r and bin signal t wist lock connector s (Fig. 22.3). 12 . Slide icemak er electric[...]

  • Page 17

    25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A 1 7 F ig.  24 – W ater-cooledonly 24.2 24.1 13 . Use hooks on icemak er electrical bo x to hang bo x on brac ket (Fig . 24.1). 1 4. R emov e icemaker from dispenser (F ig. 24.2). F ig. 25 – All models TOP • Electr ical box m ust be in “UP” position befor e supplying po we r ?[...]

  • Page 18

    18 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A Evapor at or reassembl y 1 . Clean gear motor boss, output shaf t and shaf t well. 2. Install drain pan and ev aporat or mounting base. 3. Fill gear motor shaf t well with f ood grade grease (F ig. 27 .1). 4. Insta ll condensat e shield and seat again st gear motor boss. 5. Insta ll bearing [...]

  • Page 19

    25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A 1 9 Gearmot or replacement 1 . Disassemb le ev aporator as descr ibed abov e. 2. Disconnect the wire connector s. 3. Rem ov e fou r scre ws holding gear mot or mounting plat e to base of icemak er and lif t gearbo x and motor clear of icemaker . 4. Rem ov e machine scr ew s holdin g mount ing plat[...]

  • Page 20

    20 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A Electrical component locations bin thermostat capillary tube ice le ve l control stat T op View ice tube mounting bra cke t well nu t knurled scr ew ru bber grommet icemaker electrical box dispenser electrical box hopper assem bly Electrical s yst ems To reduce risk of shoc k disconnect po we r[...]

  • Page 21

    25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A 21 W iringdiagram- lev er dispense model 00186395R01 801 CHURCH LANE EASTON, PA 18040, USA 800-523-9361 OR 610-252-7301 FOR SERVICE CALL: ON THE WEB: www .follettice.com C WHT GRN Lever Dispensing Wiring Diagram SensorSAFE™ Dispensing Wiring Diagram C NOTES: 1. HIGH PRESSURE SAFET[...]

  • Page 22

    22 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A W iringdiagram- SensorSAFEmodel 00186395R01 801 CHURCH LANE EASTON, PA 18040, USA 800-523-9361 OR 610-252-7301 FOR SERVICE CALL: ON THE WEB: www .follettice.com C WHT GRN Lever Dispensing Wiring Diagram SensorSAFE™ Dispensing Wiring Diagram C NOTES: 1. HIGH PRESSURE SAFET Y SWITCH[...]

  • Page 23

    25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A 23 Icemak eroper ationalanddiagnosticsequences The wiring diagrams that f ollow illustrate the circuitr y of Follet t icemaker s. Both normal operation (stages 1 - 6) and non-nor mal diagnostic sequences showing torque-out (stages 7 - 1 0) for use in troub leshooting are shown. Circuit[...]

  • Page 24

    24 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A Normaloperation– Stage 1 P owe r is supplied to L1 of the contr ol boar d. T he ice le v el contr ol in the dispenser is closed and calling f or ice, supplying signal volt age to the control board. The control board will now go through the star t-up sequence. Less than 30 seconds [...]

  • Page 25

    25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A 25 Normaloperation– Stage 3 Af ter the initial high current draw drops off , the gear motor star t rela y contacts open, dropping out the star t winding. As the compressor comes up to nor mal r unning speed, the compressor star t rela y contacts also open, dropping out the star t win[...]

  • Page 26

    26 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A Normaloperation– Stage 5 The drive motor now shuts down and the DR LED is of f. The B-T LED remains on for 20 minutes . The icemaker will not star t while the B-T LED is on. T o restar t the icemaker for troub leshooting pur poses, depress the reset but ton to clear the control bo[...]

  • Page 27

    25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A 27 Diagnosticsequence – Stage 7 The 20 minut e error LED (20M) is on, indicat ing that the contr ol boar d has sensed an ov er -tor que condit ion (abov e 3 AMPS on the gear motor). The 20M LED remains on for 20 minutes aft er an ov er -torque condition has occurred. The icemak er re[...]

  • Page 28

    28 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A Diagnosticsequence – Stage 9 The second err or (2ND) LED comes on if an ov er -to rqu e condi tion occur s while the 60M LED is still light ed. The 2ND LED indicat es that t wo consecutiv e ov er -to rqu e situat ions hav e occurr ed. The icemak er will be shut dow n at this time [...]

  • Page 29

    25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A 29 Refr igeration cyc le condenser filter dryer thermostatic expansion valve evaporator high side service port low side service port high pressure switch compressor high pressure vapor low pressure vapor high pressure liquid low pressure liquid[...]

  • Page 30

    30 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A Refr igeration syst em Important: All service on ref rigerati on sy ste m mus t be perf ormed in accor dance with all fed eral, stat e and local law s that per tain to the use of re frigeran ts. It is the res ponsibi lity of the te chnicia n to ensur e that these requir ements are met. C A UTIO[...]

  • Page 31

    25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A 31 Dispenser tr oubleshooting Befor e calling forser vice 1 . Chec k for ice in the ice storage area. 2. Check that congealed ice is not causing a jam. 3. Check that all switches and circuit breaker s are on. 4. Check that all drains are clear . W ARNING • Disconnectpowertou[...]

  • Page 32

    32 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A Icemak ertr oubleshooting Flashing wat er LED at any time indicates that wat er signal to board had been lost for more than one second. T en-second delay: Ther e is a 1 0 second delay in reaction to loss of water (WTR) or bin (B-E) signals. If signals are not lost f or more than 1 0 seconds,[...]

  • Page 33

    25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A 33 Pr oblem Indicator s Corr ective Action Compr essor cycles intermit tently . Sy stem status: gear motor and fan motor run. 1 . Compr essor star t relay in wrong position. 2. High pressure cutout open due to high head pressur e. 3. Clogged or dir t y air lter or condenser coil. 4. Improper[...]

  • Page 34

    34 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A Dispenser r eplacement par ts Dispenser ext erior 1 4 12 11 10 16 13 8 9 65 7 2 3 15 14 P ar t # Description R efer ence 50 1608 Baf fle , ice 1 5 01614 Wheel, dispense (includes drive bar , rotating agitator , threaded bar & rod) 2 502821 Wheel, dispense (wheel only) 2 50 1609 A gita[...]

  • Page 35

    25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A 35 Dispense chuteand splash panel areas– levermodels 9 2 13 14 6 6 8 12 10 11 1 5 4 7 7 15 1 16 3 P ar t # Description R efer ence 502057 F astener , dispense chute brac ket 1 00 187 682 T ube, water station 2 00 1851 1 6 Brac ket, lev er 3 502409 S witch, dispense, ic[...]

  • Page 36

    36 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A Dispenser electricalbox– lev er models 1 6 3 4 5 2 P ar t # Description R efer ence 50051 4 Thermostat 1 502209 S witch, dispenser power 2 502209 S witch, icemaker bin signal 2 00 19581 8 Cor d and sock et (female), icemaker power 3 00 195826 C ord and sock et (female), bin [...]

  • Page 37

    25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A 37 Dispense chuteand splash panel areas– SensorSAFE models 15 7 16 5 11 1 2 13 6 4 3 10 8 1 14 12 9 P ar t # Description R efer ence 502057 F astener , dispense chute brac ket 1 00 187 682 T ube, water station 2 00 195982 Sensor , ice dispense 3 00 195982 Sensor , wat [...]

  • Page 38

    38 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A Dispenser electricalbox– SensorSAFEmodels 1 3 7 8 5 6 2 4 P ar t # Description R efer ence 50051 4 Thermostat 1 502209 S witch, dispenser power 2 502209 S witch, icemaker bin signal 2 502242 Board, SensorSAFE 3 50 1959 St andof f , board (4 required) 4 00 19581 8 Cor d and s[...]

  • Page 39

    25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A 39 Wheel motorand drivesy stem 2 5 7 7 2 3 10 6 1 4 8 9 P ar t # Description R efer ence 50 1861 W heel motor , 120V , 60Hz 1 50 1 026 W asher , thr ust 2 50 1607 F an blade , wheel motor 4 00 182246 Chain, pitch 64, link Not shown 502692 Sproc ket, drive shaft, 35T (includes 500367[...]

  • Page 40

    40 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A W ater and drain Countertop connections (CI) (top vie w) W all mount connections (HI) (bot tom view) 12 13 14 1 6 5 3 2 3 4 1 7 8 9 10 11 8 P ar t # Description R efer ence 502921 V alv e, wat er shut of f 1 502922 Clip , shut of f val ve 2 00 134502 Elbow , 1/4" x 3/8" 3 502923 T [...]

  • Page 41

    25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A 41 Icemak err eplacementpar ts Evapor ator P ar t # Description R efer ence 8 9 10 11 12 13 15 17 18 19 7 16 9 6 5 4 3 2 20 1 1 502735 Cou pling , vee band, include s nut 1 502736 Bearing assembly , top 2 5021 1 0 Loop , ice compr ession , be v eled 3 502737 A uger 4 502725 Ev apor ato r [...]

  • Page 42

    42 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A Air-cooledicemaker s 1 7 3 16 5 4 8 14 13 15 2 9 6 10 11 12[...]

  • Page 43

    25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A 43 P ar t # Description R efer ence 502724 Drier 1 00 19591 7 Condenser coil, air -cooled 2 5021 16 W ater sensor Not shown 00 163824 Reservoir mounting brack et 3 500504 Float val ve & reservoir 4 00 1871 87 Reservoir over ow tube 5 00 141 440 Evapor ator wat er feed and drain line Not [...]

  • Page 44

    44 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A W ater-cooledicemaker s 1 16 17 2 3 4 18 5 10 8 13 6 12 14 11 9 15 7[...]

  • Page 45

    25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A 45 P ar t # Description R efer ence 502724 Drier 1 500537 V alv e, wat er regulating (includes 50 1 81 0) 2 50 181 0 Iso-washer (for wat er regulating val ve) Not shown 5021 16 W ater sensor Not shown 500504 Float val ve & reservoir 3 00 195941 Reservoir mounting brack et 4 502079 T ubing, [...]

  • Page 46

    46 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A Icemakerelectrical components 6 7 8 3 2 4 9 5 1 P ar t # Description R efer ence 502780 C apacitor , star t, compressor , 1 1 5V , 60Hz 1 50 1588 R ela y star t, compressor , 1 1 5V , 60Hz 2 502331 Board, control circuit, 1 1 5V , 60Hz 3 5021 16 W ater sensor Not shown 502392 S witch, [...]

  • Page 47

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  • Page 48

    00 1 871 53R0 1 07/08 80 1 Church Lane • Easton, P A 1 8040, USA T oll free (800) 523-9361 • (61 0) 252-730 1 F ax (61 0) 250-0696 • www .follet tice.com Symphon y , SensorSAFE, Maestro and Saf eCLEAN are trademarks of Follet t Corporation. Chewb let is a register ed trademark of Follet t Cor poration, registered in the US. Follet t reserves [...]