Foscam FI8904W manual

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The rules should oblige the seller to give the purchaser an operating instrucion of Foscam FI8904W, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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First and foremost, an user manual of Foscam FI8904W should contain:
- informations concerning technical data of Foscam FI8904W
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- safety signs and mark certificates which confirm compatibility with appropriate standards

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Foscam FI8904W alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Foscam FI8904W, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Foscam service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Foscam FI8904W.

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Table of contents for the manual

  • Page 1

    User Manual Model: FI8904W/FI8905W Ourdoor Wireless IP Camera FI8904W FI8905W[...]

  • Page 2

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Shenzhen Foscam Intelligent T echnology Co., Lt d T el: 86 755 2674 5668 Fax: 86 755 2674 5168 1 CONTENTS 1 WELCOME ............................................................................................................................... 2 1.1 Features .............................................[...]

  • Page 3

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Shenzhen Foscam Intelligent T echnolog y Co., Lt d T el: 86 755 2674 5668 Fax: 86 755 2674 5168 2 4 APPENDIX .............................................................................................................................. 3 9 4.1 Frequently Asked Que stions ................................[...]

  • Page 4

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual 1.2 Packing List Untie the package and verify the items contained with the following list: ● IPCAM×1 ● Wi-Fi Antenna×1 (only available for wireless model) ● DC Power Supply×1 ● Quick Installation Guide×1 ● CD×1 ( Includes IPCAM user manual 、 IP camera tool 、 FOSCAM Video Installatio[...]

  • Page 5

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual 1.3.2 Back V iew Figure 1.2 LAN: RJ-45/10-100 Base T Power: DC 5V/2A Power supply RESET BUTTON: Press and hold down the RESET BUTTON for 15 seconds. Release the power button and IP camera will be reset ba ck to the factory default parameter. 1.3.3 Bottom V iew There are three stickers at the bo ttom of [...]

  • Page 6

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual 1.4 Prep arations before use 1.4.1 Sof tware installation 1) Put the CD in the CD drive of your computer. Open the CD; fi nd the software per instructions; 2) Double click IPCamSetup.exe and install the softwar e per instruction. Figure 1.4 3)C lick Next to complete the software installation. Figure 1.5[...]

  • Page 7

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Figure 1.6 The computer restarts upon in stallation completion and an icon appears on the desktop automatically. NOTE: If you use Windows7 and could not find the icon on desktop after installing the IP camera tool, please check if the path of the camera software is c orrect. For example, if it was point[...]

  • Page 8

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual non-approved power adapter may damage the camera. 4) The camera takes approximately 30 seconds to start up before it disp lays an IP address on the IP Camera Tool (details: 2.1 ) 5) When the camera is powered and network cable plugged correctly, the small green light (network jack) will turn on and the [...]

  • Page 9

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Figure 2.2 z Basic Properties There are some devices information in the Basic Properties, such as Device ID, System Firmware Version, and Web UI Version. (Figure 2.3) If there are several cameras on the list, you can c hoose basic properties to check the device ID and recognize the IP address belong to [...]

  • Page 10

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Figure 2.4 Obtain IP from DHCP server: If checked, the device will obtain IP from DHCP server. In other words, the camera will have a dynamic IP. (Mak e sure the Router which the camera connects has DHCP function and DHCP is enabled). Figure 2.5 IP Address: Fill in the IP address assigned and make sure [...]

  • Page 11

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Password: Default password is blank, no password. NOTE: If the prompt “Subnet doesn’t match, dbc lick to change!” appears, please enable DHCP and choose obtain IP from DHCP server or set camera’s IP address and gateway once again. z Upgrade Firmware Enter the correct User and Password to upgrade[...]

  • Page 12

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual 2.2 Camera Login You can access the camera through the IP Camera Tool or IE, Firefox, Google Chrome, Safari or other stand browser directly. (1) Double click the IP address of the IP Camera listed (Figure 2.1).The browser you use will be opened automatically and display the ca mera login page. (Figure 2[...]

  • Page 13

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual If you use IE browser , select here to login If you use Firefox, Google Chrome, select this login Figure 2.9 For IE browser Fill in the user name and c hoose the first login button. Figure 2.10 The first time you login the UI. You will receive an activeX prompt as in t he picture above. (Figure 2.10) Ri[...]

  • Page 14

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Figure 2.11 Select Run on the next prompt (Figure 2.12) whic h will return to the login screen. Figure 2.12 Fill in the user name and choose login again . You will see a living video. (Figure 2.13) Shenzhen Foscam Intelligent T echnolog y Co., Lt d T el: 86 755 2674 5668 Fax: 86 755 2674 5168 13[...]

  • Page 15

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Figure 2.13 NOTE: If you could not see a live video after runni ng the activeX control. Only a red cross in the center of the video or just a black screen, try changi ng to another port number. Try using another port besides port 80 such as port 85, 8005 or 8100. Make sure all firewall or antivirus soft[...]

  • Page 16

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Figure 2.15 2.3 Device St atus For IE browser If the camera is connected properly, the light of the device status will show green. If the light shows yellow, check if the active X is enabled or change an other port number and try again. Figure 2.16 Shenzhen Foscam Intelligent T echnolog y Co., Lt d T el[...]

  • Page 17

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual If you want to view the device information, choose For Administrator and then click Device info . Figure 2.17 For Firefox, Google Chrome and Safari When you login the UI, you will see De vice Status which is the same as Device Info in IE browser. (Figure 2.14) 2.4 For V isitor For IE browser Enable OSD [...]

  • Page 18

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Figure 2.18 Multi-device window: The firmware inside the camera s upports up to maximum of 9 cameras monitoring at the same time. You can add t he other cameras in multi-device settings. OSD: OSD is used to add timestamp on the video. T here are five character colors to choos e from.. Add timestamp on r[...]

  • Page 19

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Figure 2.19 Flip & Mirror: You can choose flip or mirror if you set up the camera in a special position. Mode: There are three modes. (50HZ, 60HZ and outdoor) Brightness and Contrast are also used to adjust the quality of the video. For Firefox, Google Chrome and Safari Click Live Video . There are [...]

  • Page 20

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Figure 2.21 For Firefox, Google Chrome and Safari Click Device Management and you will enter the sett ings page for administrator. Figure 2.22 IE have the three following opti ons which are not the same in Firefox, Google Chrome and Safari: Device Info: This is similar to Device Status which will have t[...]

  • Page 21

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Google Chrome will not allow these functions. 3 How to configure settings in For Administrator 3.1 Alias Settings Default alias is anonymous. You can set a name for your camera here. Such as Ipcam, then click Submit to save your change. The alias name supports special character. Figure 3.0 3.2 Date &[...]

  • Page 22

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Figure 3.2 3.3 User Settings You can set permission for visito r, operator and administrator. Click Submit to save these settings. The camera will reboot. Figure 3.3 Here you can set the record file path and the alarm file path for the camera, click Browse and choose the path. Record path will st ore th[...]

  • Page 23

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual NOTE: In Windows7 or Vista, if you can not ch ange the record path. Please set as below: Windows7 or Vista's security level is hi gher than Windows XP/2000.For "set record path" function, user should add the Device IP address to the IE's 'Trusted sites' first. The step is: [...]

  • Page 24

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Figure 3.5 Choose For Visitor and then click the four windows option. You will se e all four cameras you added. Figure 3.6 Shenzhen Foscam Intelligent T echnolog y Co., Lt d T el: 86 755 2674 5668 Fax: 86 755 2674 5168 23[...]

  • Page 25

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Figure 3.7 3.4.2 Add cameras in W AN If you want to view all cameras via internet (remote computer),you will need to add them use DDNS domain name. Firstly, make sure all of the cameras y ou added can be accessed through the internet. ( read How to configure DDNS settings in Quick Installation Guide ) L[...]

  • Page 26

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Figure 3.9 Add the other cameras in the same way. Click Submit to save. Figure 3.10 Go back to video window. You will see all of the cameras accessible through the internet. When you are away from home, y ou can use the first camera’s DDNS domain name and port to view all the cameras via internet. She[...]

  • Page 27

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Figure 3.11 3.5 Basic Network Settings If you want to set a static IP for the camera, select Basic Network Settings . Keep the camera in the same subnet of your router or computer. Figure 3.12 It is the same result if set these setti ngs in IP Camera Tool. (Figure 2.5) If you don’t know the subnet mas[...]

  • Page 28

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Figure 3.13 Figure 3.14 If you don’t know the DNS server, you can use the same settings as the default gateway. Shenzhen Foscam Intelligent T echnolog y Co., Lt d T el: 86 755 2674 5668 Fax: 86 755 2674 5168 27[...]

  • Page 29

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual 3.6 Wireless LAN Settings Please view How to set Wireless LAN Settings in Quick Installation Guide . 3.7 ADSL Settings Figure 3.15 When connected to the Internet through ADSL di rectly, you can enter the ADSL username and password obtained from your ISP. Figure 3.16 3.8 UPnP Settings Choose Using UPnP t[...]

  • Page 30

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual 3.10 Mail Service Settings If you want the camera to send ema ils when motion has been activated,, Mail Service Settings . will need to be configured. (Figure 3.18) Figure 3.18 Make sure your mailbox for sender supports SMTP. Four recipients can be added to receive images. SMTP port is usually set as 25[...]

  • Page 31

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual 2) Network Error. Please try later 3) Server Error 4) Incorrect user or password 5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it and try again 6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server 7) The messa[...]

  • Page 32

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Figure 3.20b All users entered on the MSN Friends list c an chat with the camera .For example: “foscam 13”(see Figure 3.20a,it is contained in the MSN Friends List) login MSN, double click the icon of “ foscam31 “(it is the MSN ID you applied fo r camera ,Figure3.20a) , which will start a chat s[...]

  • Page 33

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Figure 3.22 Figure 3.23 FTP server : If your FTP server is set up in LAN, you can set as Figure 3.22 If you have a FTP server which you can access on the internet, you can set as Figure 3.23 FTP Port : Usually the port is 21 FTP Upload Folder : Make sure that the folder you pl an to store images exists.[...]

  • Page 34

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Click Submit to save these settings. Click Test , the following screen displays if it succeeded. Figure 3.24 The following errors may occur: 1) Can not connect to the server. C heck it the FTP Server is correct. 2) Network Error. Please try later. 3) Server Error. 4) Incorrect user or password. Pl ease [...]

  • Page 35

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Figure 3.25 Motion trigger Figure 3.26 If motion is detected after you enable Motion Detect Armed , the Alarm Status will turn to Motion Detect Alarm. There are five alarm indicators: 1) The light turns red when motion is detected. Figure 3.27 2) A beep will sound when the light turns red. 3) The camera[...]

  • Page 36

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual To upload images to an FTP server when motion is detected, you must set FTP Service Settings first. (Figure 3.22/3.23) and then set motion alarm as picture blow. Figure 3.29 There are two ways to set the alarm. 1) Alarm at any time when motion is detected. Don’t choose Scheduler . Click Submit and the[...]

  • Page 37

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual motion is detected between 6 and 7 o’clock during ever yday. Click the numbe r“06” at the second row, you can cancel the corresponding column you set. And it will turn gray. Figure 3.31 If you want to select discrete area, you can click left button on the box of time range. It will turn blue. If y[...]

  • Page 38

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Figure 3.33 3.14 Upgrade Device Firmware When you upgrade the camera, pl ease upgrade system firmware fi rst and then upgrade the Web UI. Figure 3.34 Click Browse , choose the correct bin file and then click Submit to upgrade. Don’t shut down the power durin g upgrade until the IP camera tool finds th[...]

  • Page 39

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Figure 3.35 3.16 Restore Factory Settings All parameters will return to factory settings if selected. Figure 3.36 3.17Reboot Device Click Reboot Device to reboot the camera . This is similar to unplugging the p ower to the camera. 3.18 Log The log record shows who accessed the camera. Figure 3.37 Shenzh[...]

  • Page 40

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Shenzhen Foscam Intelligent T echnolog y Co., Lt d T el: 86 755 2674 5668 Fax: 86 755 2674 5168 39 3.19 Back This will take you back to the video window . 4 APPENDIX 4.1 Frequently Asked Questions NOTE: Always verify network connections are working by checking the status of the indicators on the network[...]

  • Page 41

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Figure 4.1 If you allow the activeX to run, but still can not see living video, onl y a red cross in the center of the video. There is a yellow light in the device st atus. Not green. Please change another por t number to try . Don’t use por t 80, use port 85, 8005.etc. Figure 4.2 NOTE: Make sure that[...]

  • Page 42

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Shenzhen Foscam Intelligent T echnolog y Co., Lt d T el: 86 755 2674 5668 Fax: 86 755 2674 5168 41 4.1.4 Can’t access IP camera on internet Possible reasons why camera is not accessible on the internet: 1 ActiveX controller is not installed correctly (see more details: Fi gure 2.10~Figure 2.12). 2 The[...]

  • Page 43

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Shenzhen Foscam Intelligent T echnolog y Co., Lt d T el: 86 755 2674 5668 Fax: 86 755 2674 5168 42 4.1.9 I can’t find multi-device settings and record icon Record and multi-device function are controlled by activeX controller. These functions are not available in Firefox, Google Chrome and Safari. 4.1[...]

  • Page 44

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual Shenzhen Foscam Intelligent T echnolog y Co., Lt d T el: 86 755 2674 5668 Fax: 86 755 2674 5168 43 4.3 Specifications ITEMS FI8904W/FI8905W Image Sensor High Definiti on Color CMOS Sensor Display Resolution 640 x 480 Pixels(300k Pixels) Lens(04) f: 3.6mm or f: 6mm Lens(05) f: 6mm, or f: 8mm or f:12mm ?[...]

  • Page 45

    WWW .FOSCAM.COM FI 8904W/ FI8905W User Manual 5 OBTAINING TECHNICAL SUPPORT While we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may experience some issues or have questions that this User’s Guide has not answered. If you have problem with FOSCAM IP camera, pleas e first contact FOSCAM reseller for solving[...]