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The rules should oblige the seller to give the purchaser an operating instrucion of Freshtel 74xx, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Freshtel 74xx one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Freshtel 74xx. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Freshtel 74xx should contain:
- informations concerning technical data of Freshtel 74xx
- name of the manufacturer and a year of construction of the Freshtel 74xx item
- rules of operation, control and maintenance of the Freshtel 74xx item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Freshtel 74xx alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Freshtel 74xx, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Freshtel service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Freshtel 74xx.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Freshtel 74xx item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Billion 64xx - 74xx Configuration Guide Minimum Requirements Active Freshtel Internet Phone account (http://www .freshtel.net) • Broadband internet connection (256/64 kbps minimum, ADSL requir ed for 74xx series) • Broadband modem (for Billion 64xx only) • Analogue T elephone with RJ-11 line (desktop or cordless) •[...]
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Page 2
Before Y ou Begin This guide will allow you to set up any Billion 74xx series V oIP modem/router or 64xx series V oIP router for use with Fr eshtel. These include the Billion 7401, 7402, 7404 and 6404 models. W e strongly r ecommend you ensure that the latest rmware update for this device has been downloaded and installed. For further informatio[...]
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Page 3
Billion Configuration Using your Internet Browser , type http://192.168.1.254, then press Enter to access the Billion’ s conguration webpage. Y ou should see a pop-up window requesting you to enter your Username and Password (making sure you type them in lower case letters): The default login is: Username: admin Password: admin If you are exp[...]
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Page 4
A T A/Router Setup This section applies to Billion 64xx series V oIP routers only , such as the Billion 6404VGP . If you have a Billion ADSL Modem/Router , such as the Billion 7401, 7402 or 7404VGP , move on to the next page. It is advisable to only have one router in your home network to avoid r outing conicts. If you have a Billion 6404 connec[...]
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Page 5
V oIP Configuration For more information r egarding each property and option, please r efer to the Billion user manual. SIP Setup 1. Click on Configuration 2. Click on V oIP 3. Click on Wizard 4. V oice QoS a. DSCP Marking Premium 5. Phone Port 1 a. SIP Service Provider Freshtel/Fir efly b. Phone Number Y our Freshtel Number c. Authentication Us[...]
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Page 6
General Setup 1. Click on General Settings 2. Under Sip Device Parameters a. SIP Enable b. Silence Suppression (V AD) Disable c. Echo Cancellation Enable d. RTP Port 5100 e. Region Australia f. V oice QoS Premium 3. Setting for Phone Port 1 a. Registrar Address sip.freshtel.net b. Registrar Port 5060 c. Expire 3600 d. User Domain/Realm (leave blank[...]
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Page 7
General Setup - Advanced 1. Click Advanced (next to SIP Device Parameters) 2. Parameters a. V oIP through IP Interface ipwan b. V oice Frame Size 20ms Y ou may wish to increase V oice Frame Size to 30ms if you have a slower Broadband connection. Figure 1.6[...]
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Page 8
Phone Port 1. Click on Phone Port 2. Click on Edit (for relevant account) 3. Under Login Account Configuration a. Phone Number Y our Freshtel Number b. Authentication Username Y our Freshtel Number c. Authentication Password Y our Fr eshtel Password d. Confirm Password Y our Fr eshtel Password e. Display Name Y our Freshtel Number 4. Codec Prefer[...]
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Page 9
V oIP Dial Plan 1. Select Port 1 , and click Edit . 2. Click on V oIP Dial Plan 3. Click Edit for Port 1 4. Parameters a. Enable Speed Dial b. Enable Redial c. Disable Retur n Call d. Disable Don’t Disturb e. Disable Blind Call T ransfer f. Disable Set The Number Of Speed Dial Code g. Disable Phone Number +# 5. Click on Apply Figure 1.9 Figure 1.[...]
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Page 10
6. Main Digit Sequence a. *xxxxxxxx @ Current Pr ofile 7. Click Apply 8. Click on Add 9. Main Digit Sequence a. *xxx @ Current Pr ofile 9. Click Apply 10. Click on Add 11. Main Digit Sequence a. *xxxx @ Current Pr ofile 12. Click Apply 13. Click on Add 14. Click Save Settings Figure 1.11[...]
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Page 11
Ring & T one Configuration 1. Click on Ring & T one 2. Country Specic Ring & T one a. Region Australia 3. Click on Apply 4. Click on Save Settings 5. Click on Restart Router . Select Current Settings when pr ompted. Y our Billion will restart, and you Freshtel account will be set up.[...]
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Page 12
Making Y our Call Please refer to the following examples for making calls via your handset using the Billion. Examples FRESHTEL Number: 1. *8000 1234 Landline Number: 1. 61 3 9123 4567, or 2. 03 9123 4567, or 3. 9123 4567 (with local prex set to r elevant state) Mobile Number: 1. 61 412 345 678 (Drop the First Zer o) 2. 0412 345 678 (works with [...]
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Page 13
Setting Local Call Prefix on Y our Account 1. Log into your account at http://www .freshtel.net 2. Click on My Details 3. Click on Update my personal details Figure 1.12 Figure 1.13[...]
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Page 14
4. Scroll down to the Pr efix section, and select from one of the following options a. Not Specified No Prefix set b. NSW , ACT 02 c. Queensland 07 d. SA, WA, NT 08 e. Victoria, T asmania 03 5. Click on Update My Details Figure 1.14[...]
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Page 15
E-Mail: info@freshtel.net Support: 81118111 (Firey) 1300 FRESHTEL (Landline) Last edited: 05/02/2008 Glossar y BIT • - Binary Digit - Bits are widely used as a measurement for network transmission. One hundred megabits per second means that 100 million pulses ar e transmitted per second. Broadband • – Internet Connection that has a c[...]