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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Frontier Labs Lite/Pro, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Frontier Labs Lite/Pro one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Frontier Labs Lite/Pro. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Frontier Labs Lite/Pro should contain:
- informations concerning technical data of Frontier Labs Lite/Pro
- name of the manufacturer and a year of construction of the Frontier Labs Lite/Pro item
- rules of operation, control and maintenance of the Frontier Labs Lite/Pro item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Frontier Labs Lite/Pro alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Frontier Labs Lite/Pro, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Frontier Labs service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Frontier Labs Lite/Pro.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Frontier Labs Lite/Pro item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
F F r r o o n n t t i i e e r r U U L L V V L L i i t t e e / / P P r r o o U U s s e e r r ’ ’ s s M M a a n n u u a a l l[...]
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Page 2
P P r r e e f f a a c c e e i A A b b o o u u t t t t h h i i s s M M a a n n u u a a l l Thank you for purchasing our Fronti er Touch Terminal. This terminal offers highly enhanced features, with easy connection to various optional devices for optimal performance. This user manual describes how to setup and connect your terminal. C C o o p p y y r[...]
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Page 3
Preface ii O O p p e e r r a a t t i i n n g g I I n n s s t t r r u u c c t t i i o o n n s s • Keep this manual for future reference. • Keep this equipment fr om moisture and dust. • Place the equipment on a stable surface before setting it up. • If there is any of the following situation arise, notify a qualified service technician immed[...]
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Page 4
Preface iii F F e e d d e e r r a a l l C C o o m m m m u u n n i i c c a a t t i i o o n n s s ( ( F F C C C C S S t t a a t t e e m m e e n n t t ) ) This device complies with FCC Rules Pa rt 15. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any in terference [...]
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Page 5
C C o o n n t t e e n n t t iv Chapter 1 .......................................................................................................... 1 Welcome ................................................................................................................. 1 Overview of Fr ontier ULV...................................................[...]
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Page 6
C C h h a a p p t t e e r r 1 1 1 C C h h a a p p t t e e r r 1 1 W W e e l l c c o o m m e e Congratulations on your purchase of th is POS terminal. Your easy-to-use POS terminal is designed to help you enhance your business flexibility by offering a superior customer experience. O O v v e e r r v v i i e e w w o o f f F F r r o o n n t t i i e e [...]
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Page 7
Chapter 1 — Welcome 2 R R e e a a r r V V i i e e w w The rear panel view, with the input and output ports, is shown in the illustration. DESCRIPTION 1 Line Out 2 LAN port 3 USB port x 2 4 COM 3 5 CF Card slot 6 2 nd VGA port (ULV Pro only) 7 K/B, M/S Combo port 8 24V DC input DESCRIPTION 1 Powered USB 24V 2 Powered USB 12V 3 COM 4 4 LPT Port 5 C[...]
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Page 8
Chapter 1 — Welcome 3 O O S S D D C C o o n n t t r r o o l l B B u u t t t t o o n n s s ICON FUNCTION 1 Press the Power b utton to start up the syste m. Press the Power button for 4 seconds to shut down the system from hardware. Press the P ower button and “Brightness +” bu tton for 4-6 seconds to reset the system from the har dware. 2 Powe[...]
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Page 9
Chapter 1 — Welcome 4 F F e e a a t t u u r r e e s s This POS terminal comes equipped with the following features: Noise-free • The fan-less, noise free design of the Frontier ULV is ideal for noise-intolerant environment such as hospitals, museum, and SPA resorts, etc. Low power consumption • ULV (Ultra Low Voltage) design of the device is [...]
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Page 10
Chapter 1 — Welcome 5 U U n n p p a a c c k k i i n n g g Before setting up your Frontier ULV, check that the package contains the following items. I f any of the items are missing or damaged , contact your vendor immediately. Frontier Touch Terminal Customer Display (optional) 2nd Customer Display (optional) AC Power Cord Power Adapter Magnetic [...]
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Page 11
C C h h a a p p t t e e r r 2 2 6 C C h h a a p p t t e e r r 2 2 G G e e t t t t i i n n g g S S t t a a r r t t e e d d This chapter describes how to install the optional accessories on your Frontier Touch Terminal for optimal serviceability. P P r r e e - - i i n n s s t t a a l l l l a a t t i i o o n n N N o o t t i i c c e e Before you start [...]
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Page 12
Chapter 2 — Getting Started 7 Preset voltage setting for MSR 1. The MSR default setting is ISO Track 1 & 2. (For customized track settings, advise the manufacturer before production.) 2. In event of any requirement to chan ge the setting of the MSR, run Setting utility in the driver CD provid ed in the accessory package. 3. The normal swiping[...]
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Page 13
Chapter 2 — Getting Started 8 H H a a r r d d w w a a r r e e I I n n s s t t a a l l l l a a t t i i o o n n I I n n s s t t a a l l l l i i n n g g t t h h e e A A d d a a p p t t e e r r a a n n d d I I n n t t e e r r n n e e t t f f o o r r L L i i t t e e t t y y p p e e To install the adapter and Internet ca ble for Lite type, do the follo[...]
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Page 14
Chapter 2 — Getting Started 9 I I n n s s t t a a l l l l i i n n g g t t h h e e A A d d a a p p t t e e r r a a n n d d I I n n t t e e r r n n e e t t f f o o r r P P r r o o t t y y p p e e To install the adapter and Internet cable for Pro type, do the following: 1. Take out the cable clamps from the accessory package and attach them to the p[...]
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Page 15
Chapter 2 — Getting Started 10 I I n n s s t t a a l l l l i i n n g g t t h h e e C C u u s s t t o o m m e e r r D D i i s s p p l l a a y y f f o o r r L L i i t t e e t t y y p p e e Follow the procedures below to install the Customer Display. 1. Connect the VFD DB 9 cable to the connector as shown. 2. Replace the base cover and affix it with[...]
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Page 16
Chapter 2 — Getting Started 11 I I n n s s t t a a l l l l i i n n g g t t h h e e 2 2 n n d d d d i i s s p p l l a a y y ( ( f f o o r r P P r r o o t t y y p p e e o o n n l l y y ) ) To install the 2 nd display onto the Frontier UL V Terminal, do the following: 1. Connect the DB 15 cable to the connect or on the back of the Frontier ULV Termi[...]
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Page 17
Chapter 2 — Getting Started 12 4. Install the 2 nd Display and lock it to the stand with fou r M3 screws. I I n n s s t t a a l l l l i i n n g g t t h h e e M M S S R R To install the MSR onto the LC D display, do the following: 1. Attach the MSR device jack to th e MSR socket on the side of the LCD display. 2. Affix the upper and lower MSR wire[...]
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Page 18
A A p p p p e e n n d d i i x x 13 A A p p p p e e n n d d i i x x T T e e c c h h n n i i c c a a l l I I n n f f o o r r m m a a t t i i o o n n S S p p e e c c i i f f i i c c a a t t i i o o n n s s ITEM SPECIFICATION Model Name Frontier ULV All in One Touch POS System Processor Supports VIA Eden CPU 1.0 GHz or C7 CPU up to 2.0GHz Memory 200-pi[...]
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Page 19
Appendix — Technical Information 14 ITEM SPECIFICATION Thermal Solution One heat-sink (Fan-less) or heat-sink with Fan (Base on Fan Speed Control technology) for CPU and North Bridge Chip Compact Flash Card One bootable compact flash card socket (Type I/II) Cash Drawer Port One cash drawer port with st atus sensor. (EPSON ESC Pin define) System P[...]
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Page 20
Appendix — Technical Information 15 ITEM SPECIFICATION 32 Keys Programmable POS Keyboard Note: Specifications are subject to change with out notice. F F r r e e q q u u e e n n t t l l y y A A s s k k e e d d Q Q u u e e s s t t i i o o n n s s ( ( F F A A Q Q ) ) Question 1: Why does the system appear unstable after updating BIOS? Answer: Load o[...]