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Fujitsu Siemens Computers OPTISET E MEMORY manual

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Table of contents for the manual

  • Page 1

    Hicom 150 optiset E standar d optiset E ad v ance plus optiset E memor y s[...]

  • Page 2

    2[...]

  • Page 3

    3 User Guide Introduction .............................................................................................. 5 Executive / Secretary Features .............................................................. 6 Dial Executive / Dial Secretary ................................................................ 7 Answering Calls for Executive/s [...]

  • Page 4

    4 User Guide - Cont’ d Optional Features .................................................................................. 25 Programme Dial Keys ............................................................................ 25 System Abbreviated Dialling .................................................................. 2 6 Individual Abbreviated[...]

  • Page 5

    5 Intr oduction This guide is designed to assist extension users on a Siemens Hicom 150 Communication System to use all authorised features. Your extension may not be authorised * to use all features. The Siemens representative can confirm features that are available to you. * - authorised features are those features that your company has designate[...]

  • Page 6

    6 Intr oduction - Cont’ d The telephones are easily recognised by three dialogue keys namely: ✔ Yes Key Forward Scroll Key Backward Scroll Key The Siemens optiset E Digital Feature telephones operate via a Menu- controlled User Guidance Display System. The display will automatically offer you a choice of the available options most suited to the[...]

  • Page 7

    7 Dial Executive / Dial Secretary The Dial Exec / Dial Secr keys have multiple functions These keys provide direct access to the Executive or Secretary without using the Transfer option. The LED indicates when the Executive or Secretary is busy on a call. Transfer a Call to the Executive or Secretary. - press Dial Executive / Dial Secretary key - a[...]

  • Page 8

    8 Ans wering Calls f or Ex ecutive/s When the Secretary is FREE , calls for the Executive/s will ring on the Secretary’s extension. Answer Call for Executive/s when FREE from: external - lift handset or press Speaker key Transfer the call - press Dial Executive key - announce the call - replace handset or press Speaker key When the Secretary is B[...]

  • Page 9

    9 Executive Ringer Incoming calls for the Executive can be forced to the Secretary answering:- Activate Executive Ringer - press Exec Ringer key on secretary extension - Exec Ringer LED is on ringing on Incoming calls for the Executive will now ring on the Secretary’s extension. Cancel Executive Ringer - press Exec Ringer key on secretary extensi[...]

  • Page 10

    10 Internal and External Dialling Handset Operation - lift handset, listen for internal dial tone - dial the required extension number or external number preceded by line access code (code is normally 0 ) Handsfree Operation - do not lift handset - dial the required extension number or external number preceded by line access code (code is normally [...]

  • Page 11

    11 Call T ransf er You may transfer an internal or external call from your extension to any other extension or to the switchboard. Transfer to a Free Extension (Announcing the Call) - press ✔ ✔ ✔ ✔ ✔ key to confirm consultation? option - dial required extension - announce the call and replace handset Transfer to a Free Extension (Call not[...]

  • Page 12

    12 Call T ransf er - Cont’ d If the extension remains busy or unanswered the call will automatically be transferred back to your extension. recall : 223 - lift handset You are now reconnected to the caller.[...]

  • Page 13

    13 Enquir y Call This feature allows you to hold an existing call, dial another extension or an external number, conduct a conversation without the original caller overhearing, and then return to the original caller. Activate Enquiry Call - press ✔ ✔ ✔ ✔ ✔ key to confirm consultation? option - dial required extension number or dial 0 and [...]

  • Page 14

    14 T oggle between Calls You have a call on the line and wish to make a second call and want to toggle between the calls. Activate Toggle - press ✔ ✔ ✔ ✔ ✔ key to confirm consultation? option - dial required extension or 0 and external number or - press Dial/DSS key Once you have the second call on the line - scroll to toggle? option - pr[...]

  • Page 15

    15 8 W ay Conference This feature allows you to add up to 7 additional parties, internal and/or external, to your existing conversation. Activate Conference - you are engaged on a call - press ✔ ✔ ✔ ✔ ✔ key to confirm consultation? option - dial required extension or 0 and external number - scroll to add to Conference? option - press ✔ [...]

  • Page 16

    16 Call Pic kup The Call Pickup feature allows you to answer any ringing extension in your pickup group from your telephone. Activate Call Pickup An extension within your pickup group is ringing - Call Pickup LED flashes for: 213 mr jones - lift handset, listen for internal dial tone - press Call Pickup key - you have now answered the call or - Cal[...]

  • Page 17

    17 Second Call Camp-on This feature allows a second call to camp on to your extension when you are busy on a call. The caller will receive ringing tone instead of busy tone. Activate Second Call Camp-on - press Service Menu key - scroll to Important features? option - press ✔ ✔ ✔ ✔ ✔ key to confirm Important features? option - scroll to c[...]

  • Page 18

    18 Second Call Camp-on - Cont’ d Deactivate Second Call Camp-on - press Service Menu key - scroll to Important features...? option - press ✔ ✔ ✔ ✔ ✔ key to confirm Important features...? option - scroll to call waiting off? option - press ✔ ✔ ✔ ✔ ✔ key to confirm call waiting off? option call waiting off[...]

  • Page 19

    19 Call P ark This feature allows you to Park an external or internal call on your extension to be retrieved at any extension. There are 10 Park locations (0-9). Park a Call - press Park key - call is placed in first free slot (location) - replace handset - call is now parked - Park LED remains on slot number: 0 V Note slot number for subsequent re[...]

  • Page 20

    20 Call Bac k Call Back requests can be left on extensions which have been rung and not answered or are busy. Activate Call Back Busy - called extension is busy - press ✔ ✔ ✔ ✔ ✔ key to confirm Call Back? option queued - replace handset or press Speaker key The system will automatically call you back when both your extension and the calle[...]

  • Page 21

    21 Call Bac k - Cont’ d Should you fail to answer a Call Back that you have activated, the system will automatically cancel the feature after ringing your extension for a predetermined time. Cancel Call Back - scroll to display callback? option - press ✔ ✔ ✔ ✔ ✔ key to confirm display callback? option CALLBACK: mr jones - scroll to dele[...]

  • Page 22

    22 Call Forwar ding This feature allows for 3 types of forwarding, or diversion, of your calls to an extension of your choice. Variable All Variable No Answer Variable Busy Activate Call Forwarding Variable All - lift handset, listen for internal dial tone - press Divert key fwd to: 202 - enter new extension number if required e.g. 207 - press ✔ [...]

  • Page 23

    23 Call Forwar ding - Cont’ d Activate Call Forwarding Variable No Answer - press Service Menu key - scroll to call forwarding...? option - press ✔ ✔ ✔ ✔ ✔ key to confirm call forwarding? option - scroll to call forwarding Variable NA on? option - press ✔ ✔ ✔ ✔ ✔ key to confirm call forwarding Variable NA on? option - enter th[...]

  • Page 24

    24 Electr onic T elephone Lock This feature allows you to lock your extension, by dialling your PIN, which prevents unauthorised use of your extension. The PIN will be supplied by your System Administrator. Lock your Telephone - lift handset, listen for internal dial tone - dial ∗ ∗ ∗ ∗ ∗ 95 - enter PIN number accepted Unlock your Telepho[...]

  • Page 25

    25 Pr ogramme Dial Ke ys Internal or external numbers may be stored under keys on the Optiset phones Programme Internal number (DSS) - press Service Menu key - dial 02 - press key you wish to programme - scroll to Miscellaneous - press ✔ ✔ ✔ ✔ ✔ - scroll to 87 DSS - press ✔ ✔ ✔ ✔ ✔ - dial required internal no. e.g. 201 - press ?[...]

  • Page 26

    26 System Abbre viated Dialling The system allows for the storage of 1000 external telephone numbers. By utilising the System Abbreviated Dialling, you will be permitted to dial specific numbers that would be outside your normal trunk barring limits. Use the System Abbreviated Dialling - select the relevant access code from the Abbreviated Dialling[...]

  • Page 27

    27 Individual Abbreviated Dialling In addition to the System Abbreviated Dialling lists you may programme 10 additional numbers, under the dial keypad digits 0 - 9 , for your exclusive use. These numbers will however be subject to any trunk barring limits which apply to your extension. Programme Numbers - press Service Menu key - dial ∗ ∗ ∗ ?[...]

  • Page 28

    28 Last / Stored Number Redial The Hicom 150 allows for 2 types of Number Redial i.e. Last Number Redial or Stored Number Redial. The default setting on your telephone is for Last Number Redial. Contact your System Administrator if Stored Number Redial is required. Redial last number The system automatically stores the last number dialled from your[...]

  • Page 29

    29 Timed Reminder Timed reminders or alarms can be programmed to remind you of meetings or appointments. Programme Timed Reminder - dial ∗ ∗ ∗ ∗ ∗ 99 time (hhmm) - Enter time e.g. 0945 or 1430 accepted When Timed Reminder rings back lift and replace handset to cancel ring. Cancel Timed Reminder (before ringback) - dial # 99 accepted Night[...]

  • Page 30

    30 T elephone Settings The Plus and Minus keys allow for the individual setting of the levels of speech, ringing and ring tones. Change Handsfree volume - press + key - scroll to speakerPhone setting? - press ✔ ✔ ✔ ✔ ✔ key to confirm - scroll to adjust Handsfree settings - press ✔ ✔ ✔ ✔ ✔ key to accept level Change Ringer volume[...]

  • Page 31

    31 optiset E memory Electronic Notebook Programme External Numbers and Names - press Menu key - press 8 key - enter required name - press 8 key - enter required number (preceded by 0 for external no.) - press 8 key - enter additional information (i.e. company name or cell number) - press 8 key (up to 5 rows can be used for other information) - pres[...]

  • Page 32

    32 Siemens Telecommunications (Pty) Ltd. Private Bag X71 Halfway House 1685[...]