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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Fusion INTELPage IP 5, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Fusion INTELPage IP 5 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Fusion INTELPage IP 5. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Fusion INTELPage IP 5 should contain:
- informations concerning technical data of Fusion INTELPage IP 5
- name of the manufacturer and a year of construction of the Fusion INTELPage IP 5 item
- rules of operation, control and maintenance of the Fusion INTELPage IP 5 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Fusion INTELPage IP 5 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Fusion INTELPage IP 5, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Fusion service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Fusion INTELPage IP 5.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Fusion INTELPage IP 5 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
INTELPage IP 5 Contains Instructions For: -Configuration -Installation -Operation For v2.03 Unit Firmware, PLASTIC EDIT ION (Manual Revision 2.10) Last updated 15/01/2007 ACN 064 705 924 Australian Office United States Office PO Box 1037 8301 Cypr ess Plaza Drive, Suite 105 OPDC WA 6916 JACKS ONVILLE, FLORIDA 32256-4416 AUSTRALIA UNITED STATES Phon[...]
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Page 2
Fusion Intelpage IP Manual Page 2 © Commtech Wireless NOTICE This manual, software and electronic circuitry are copyrighted. All rights reserved. Under the copyright laws, this manual, software and electronic circuitry may not be copied, in whol e or in part without written prior consent of Commtech Wireless. All information provided in this docum[...]
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Page 3
Manual Fusion Intelpage IP © Commtech Wireless Page 3 COMPLIANCE NOTICES SAA (AUSTRALIA) To ensure compliance with ACA Technical Standards, this equip ment is labeled with a Telecommunications Compliance Label. For safety reasons, this equipment should only be conn ected to compliant telecommunications equipment in accordance with the manufacturer[...]
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Page 4
Fusion Intelpage IP Manual Page 4 © Commtech Wireless SAFETY AND GENERAL INFORMATION Important informati on on safe and e fficient operation. Read this information before using the unit Exposure To Radio Frequency Energy Your Intelpage IP contains a low power radio transmitter. When it is ON, it transmits radio frequency (RF) energy. Your Intelpag[...]
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Page 5
Manual Fusion Intelpage IP © Commtech Wireless Page 5 Table of Contents 1 ABOUT INTELPAGE IP 5 (IP 5) ..................................................................................................... ...... 7 1.1 Introduc tion ......................................................................................................................[...]
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Page 6
Fusion Intelpage IP Manual Page 6 © Commtech Wireless About This Handbook This manual is designed to assist with installati on of the Intelpage IP. Every component of the system is described in a separate section of the ma nual with step-by-step instructions to facilitate hardware installation and software configuration.. Conventions . NOTE: A[...]
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Page 7
Manual Fusion Intelpage IP © Commtech Wireless Page 7 1 ABOUT INTELP AGE IP 5 (IP5) 1.1 Introduction The Fusion Series Intelpage IP 5 is a pagi ng transmitter capable of encoding serial or TCP/IP data into POCSAG. Intelpage IP 5 supports numerous industry standard protocols such as TAP (a.k.a. PET or IXO), COMP, SCOPE, TNPP, Waveware (a .k.a. Tekk[...]
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Page 8
Fusion Intelpage IP Manual Page 8 © Commtech Wireless 1.2 Intelpage IP 5 Kit Your Fusion Series Intelpage IP 5 Kit will contain: • Intelpage IP 5 Unit • 12 VDC power supply with mains cable • Plastic wall mount bracket • Whip antenna with 90deg adapter • Communications cables o Green – Crossover serial cable (RJ45 to RJ45) o Black – [...]
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Page 9
Manual Fusion Intelpage IP © Commtech Wireless Page 9 1.2.1 Front Panel 1.2.2 LED Indicators • Power LED (Yellow) Indicates that power is applied to the back of the unit and that it is operational. • Ethernet Indicators IP Act LED (Green) Indicated activity on the network IP Link LED (Green) Indicates device is successfully connected to the ne[...]
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Page 10
Fusion Intelpage IP Manual Page 10 © Commtech Wireless 1.3 Rear Panel 1.3.1 Connectors • Ethernet The RJ45 Ethernet port may be used for c onnection to a PC or external sy stem for configuration or operational purposes. • RS232 The RS232 port may be used for connection to a PC or external system for configuration or operational purposes. De ta[...]
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Page 11
Manual Fusion Intelpage IP © Commtech Wireless Page 11 2 INTELP AGE IP 5 INST ALLA TION 2.1 Enclosure Mounting Before mounting the enclosure, you will need to decide where to place the unit. The Intelpage IP comes default with rubber feet inst alled, allowing it to sit on a desk or table, or be stacked upon other plastic Fusion Series modules. The[...]
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Page 12
Fusion Intelpage IP Manual Page 12 © Commtech Wireless 3 SOFTW ARE CONFIGURA TION To configure Intelpage IP 5, you will need a PC with either: 1. A terminal program with a straight-through serial cable The terminal interface has one extra field co mpared to the HTML interface below which is the MAC address for the unit. The MAC addr ess is a uniqu[...]
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Page 13
Manual Fusion Intelpage IP © Commtech Wireless Page 13 5. At the Connect To window, go to Connect Using and scroll to your serial port (normally COM1 or COM2). Usually, this information is wr itten next to the serial port on the back of the computer. Then click [OK] . 6. At the COM port properties window, click the [Restore Defaults] button. This [...]
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Page 14
Fusion Intelpage IP Manual Page 14 © Commtech Wireless 7. You should then see a HyperTerminal window as s hown below. If no errors we re encountered, HyperTerminal will display Connected in the bottom left corner (status bar). 8. At this point, connect the power to the Intelpage IP 5 unit. Wit hin the next five seconds, press the [Escape] key four[...]
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Page 15
Manual Fusion Intelpage IP © Commtech Wireless Page 15 3.1.1 User Interface Fields Manual Paging From the Main Menu , sel ect [1] to enter the manual paging screen. This screen is used to send out manual pages to either entries in the pager database or to a specific cap code. Pager Database Editing From the Main Menu , select [2] to enter the page[...]
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Page 16
Fusion Intelpage IP Manual Page 16 © Commtech Wireless Network Settings From the Main Menu , select [3] to enter the network settings screen. • Hostname - The hostname is a unique name that identifies a device on the network. • DHCP Enabled – Dynamic Host Configuration Protocol. If this service exists on your network it can provide the devic[...]
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Page 17
Manual Fusion Intelpage IP © Commtech Wireless Page 17 Protocol/RS232 From the Main Menu , select [4] to enter the protocol and rs232 setup screen. • Ethernet Protocol Use - The protocol that the Ethernet port (RJ45) will use. The options available are COMP1, COMP2, SCOPE, TAP, TNPP Duplex, TNPP Simplex, Terminal, Tekk and SMTP. All the protocol[...]
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Page 18
Fusion Intelpage IP Manual Page 18 © Commtech Wireless[...]
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Page 19
Manual Fusion Intelpage IP © Commtech Wireless Page 19 POCSAG From the Main Menu , select [5] to enter the pocsag setup screen. • Speed - The speed of transmission. This value mu st match that of the pagers receiving the messages. (default 512) • Default Tone - The tone type that the pager will emit when the message is received. (default A) ?[...]
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Page 20
Fusion Intelpage IP Manual Page 20 © Commtech Wireless Password From the Main Menu , select [6] to enter the password screen. Th is is the password that must be entered in order to edit the Intelpage IP 5 settings. It has a maximum length of 8 characters. A reboot is needed before the new password can take effect. (default: no password)[...]
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Page 21
Manual Fusion Intelpage IP © Commtech Wireless Page 21 IP Access List From the Main Menu , select [7] to enter the ip access list screen. This is the list of IP addresses that are allowed to use the Int elpage IP 5. A received IP address i s binary AND with each of the Masks. If the result matches one of the IP addresses in the control list, then [...]
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Page 22
Fusion Intelpage IP Manual Page 22 © Commtech Wireless Site Survey From the Main Menu , sel ect [8] to enter the site survey screen. Th is screen is used to test a site by sending messages periodically. One person is required for a site survey. Once you have triggered the site survey, walk around the area intended to be covered by the transmitter [...]
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Page 23
Manual Fusion Intelpage IP © Commtech Wireless Page 23 Status From the Main Menu , select [9] to enter the status screen. This screen is used to show some useful statistics about the In telpage IP 5 unit such as: • Version - Version of the firmware. • Serial Number – Serial number of the unit. • System Up Time - Duration device has been on[...]
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Page 24
Fusion Intelpage IP Manual Page 24 © Commtech Wireless Transmitter From the Main Menu , select [A] to enter the transmitter scre en. This screen is used to configure the transmitter • Frequency Band – After the Intelpa ge IP unit has read the data from the internal transmitter, it will display the band of th e radio inside. This will either be[...]
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Page 25
Manual Fusion Intelpage IP © Commtech Wireless Page 25 3.2 Configuring through TCP/IP If this is the first time configuring, there are se veral things to note. By default, Intelpage IP 5 assumes a DHCP server has already been set up and an IP address reserved for the Intelpage IP 5. If it can’t get an IP address from the DHCP server (may not be [...]
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Page 26
Fusion Intelpage IP Manual Page 26 © Commtech Wireless 4. A reservation has been created. The next tim e the transmitter is re-powered with DHCP enabled, the DHCP server should assign the device an IP address automatically. In the example, this would be 192.168. 0.9. 3.2.2 Configuring through TCP/IP Example NOTE: Internet Explorer is used in t[...]
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Page 27
Manual Fusion Intelpage IP © Commtech Wireless Page 27 Æ IMPORTANT: If you cannot connect to the Central, you should set your PC’s network card IP Address to be on the sa me subnet as th e Central. For example if the Cent ral is set to 192.168.1.100 you should set you r PC IP Address to 192.168.1.x. (where x is 1-255) 6. Clicking on any of the [...]
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Page 28
Fusion Intelpage IP Manual Page 28 © Commtech Wireless 7. The [Save] button found at the bott om of the main fram e saves/commits all changes. [Undo] will revert all the on-screen field values back to that when last submitted. Changing between the Menu options on the left menu without submitting also has a similar effect to Undo . 8. Once you have[...]
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Page 29
Manual Fusion Intelpage IP © Commtech Wireless Page 29 3.2.4 User Interface Fields The sections below will explain the various menus and fields on the HTML interface. Home Clicking this menu will return you to the main page.[...]
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Page 30
Fusion Intelpage IP Manual Page 30 © Commtech Wireless Send a Message This screen is used to send out manual pages to either entries in the pager database or to a specific cap code. ▲ WARNING: Manual paging in this menu structure is a licensed option and may not be enabled by default. If you would like to test that the systems transmitter is ope[...]
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Page 31
Manual Fusion Intelpage IP © Commtech Wireless Page 31 Pagers This screen is used to edit Intelpag e IP 5’s internal pager database.[...]
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Page 32
Fusion Intelpage IP Manual Page 32 © Commtech Wireless Network Settings • Hostname - The hostname is a unique name that identifies a device on the network. • DHCP Enabled – Dynamic Host Configuration Protocol. If this service exists on your network it can provide the device an IP address, mask and gateway automatically. Some DHCP servers all[...]
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Page 33
Manual Fusion Intelpage IP © Commtech Wireless Page 33 Serial Port Settings • Baud - The transmission speed of the RS232 por t on the Intelpage IP 5. (default 9600) • Data bits - The number of bits that actually contain information pertaining to the message rather than to the transmission (e.g. stop bits). (default 8) • Parity - A method of [...]
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Page 34
Fusion Intelpage IP Manual Page 34 © Commtech Wireless 3.2.5 Transmitter Settings • Frequency Band – After the Intelpa ge IP unit has read the data from the internal transmitter, it will display the band of th e radio inside. This will either be 148- 174MHz or 440-470MHz • Frequency – Here you can type the frequency required for the site. [...]
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Page 35
Manual Fusion Intelpage IP © Commtech Wireless Page 35 3.2.6 Protocol • Ethernet Protocol Use - The protocol that the Ethernet port (RJ45) will use. The options available are COMP1, COMP2, SCOPE, TAP, TNPP Duplex, TNPP Simplex, Terminal, Tekk and SMTP. All the protocols will use TCP port 6000 (this port is adjustable within the HTML interface) w[...]
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Page 36
Fusion Intelpage IP Manual Page 36 © Commtech Wireless[...]
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Page 37
Manual Fusion Intelpage IP © Commtech Wireless Page 37 Pocsag • Speed - The speed of transmission. This value mu st match that of the pagers receiving the messages. (default 512) • Default Tone - The tone type that the pager will emit when the message is received. (default A) • Type - The type of message to send. Tone onl y, Numeric or Alpha[...]
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Page 38
Fusion Intelpage IP Manual Page 38 © Commtech Wireless Password This is the password that must be entered in or der to edit the Intelpage IP 5 settings. It has a maximum length of 8 characters. A reboot is need ed before the new pass word can take effect. (default: no password)[...]
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Page 39
Manual Fusion Intelpage IP © Commtech Wireless Page 39 IP Access List This is the list of IP addresses that are allowed to use the Intelpage IP 5. A received IP address is binary AND with each of the Masks. If the result matches one of the IP addresses in the control list, then the host is allowed. A brie f explanation of binary AND masking can be[...]
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Page 40
Fusion Intelpage IP Manual Page 40 © Commtech Wireless Survey This section is used to test a site by sending messages periodically. One person is required for a site survey. Once you have triggered the site survey, walk around the area intended to be covered by the transmitter making particular not e of the qualit y of messages received by the tes[...]
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Page 41
Manual Fusion Intelpage IP © Commtech Wireless Page 41 Status The status screen shows some useful st atistics about the Intelpage IP 5 unit. • Version - Version of the firmware. • System Up Time - Duration device has been on. • Memory Available - RAM that is available to st ore and send messages, and server web pages. • POCSAG Queued - The[...]
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Page 42
Fusion Intelpage IP Manual Page 42 © Commtech Wireless Licensing Some of the features on the INTELPage are licensa ble. This means they can be enabled or disabled by applying for a new license key from you place of purchase. By default, the HTML and Terminal interfaces are turned on but all other options are disabled. The available license options[...]
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Page 43
Manual Fusion Intelpage IP © Commtech Wireless Page 43 4 TECHNICAL INFORMA TION 4.1 Binary AND Masking The four numerical values of an IP address range between 0-255. These are all decimal numbers (base 10). Most scientific calcul ators (including the one found in Windows) allow conversion to and from decimal to binary (base 2). After conversion, [...]
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Page 44
Fusion Intelpage IP Manual Page 44 © Commtech Wireless If the Intelpage IP 5 is to be connected dir ectly to a single PC or directly to another Ethernet enabled Fusion Series product, an RJ45 crossover cable should be used. An Ethernet crossover cable is incl uded in the package. (red cable) 4.2.2 Serial Connection The 9-Pin RS232 port on Intelpag[...]
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Page 45
Manual Fusion Intelpage IP © Commtech Wireless Page 45 4.3 Updating Firmware To update the firmware of the INTELPage unit, run FirmUpd.exe. The window shown below will then appear. Click on the Browse button and select the “ethertx.hex” file. The COM port selection screen will then appear as shown in the figure below. From the drop down menu, [...]
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Page 46
Fusion Intelpage IP Manual Page 46 © Commtech Wireless 4.4 Setting up Dial-in TAP to Inte lpage IP 5 from BASEPage A TAP link can be created over an anal ogue phone line between a BASEPage and Intelpage IP 5 for remote message capabilit y. The system is setup as described below. Intelpage IP Null Modem (crossover) Serial Connector Standard Serial [...]
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Page 47
Manual Fusion Intelpage IP © Commtech Wireless Page 47 b. The default BASEPage TAP gateway settings will work fine. The telephone number simply needs to be entered into the “Phone” field. c. Any other settings can be changed as required. 4.5 Setting up Email Paging The networking administrator will normally set this up. Below is an explanation[...]
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Page 48
Fusion Intelpage IP Manual Page 48 © Commtech Wireless 5. In the Forward all mail through this connector to t he following smart hosts field, t ype the IP address of the Intelpage IP 5 unit. 6. In the Local Bridgeheads section, select the main email server that email messa ges are sent to on the network. 7. This will allow all emails sent to the i[...]
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Page 49
Manual Fusion Intelpage IP © Commtech Wireless Page 49 4.5.1 Testing SMTP NOTE: Outlook is used as the e-mail program in this example. Other e-mail programs may be used. 1. Open up Outlook and go to Tools -> E-mail Accounts 2. Select Add a new e-mail account and click [Next] 3. Select POP3 and click [Next] 4. Enter in the Intelpage IP 5’s[...]
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Page 50
Fusion Intelpage IP Manual Page 50 © Commtech Wireless 4.6 Transmitters Thick steel and concrete, large magnetic a nd electric fields, and terrain and weather conditions will affect transmitter efficiency, so you will need to test the coverage of your local area transmitter at some stage of installation. When you perform the test you should pa y p[...]
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Page 51
Manual Fusion Intelpage IP © Commtech Wireless Page 51 4.7 Types of Antennas Co-linear (Commtech part #’s CL-A-VHF and CL-A-UHF) Co-linear antennas are most suited for installa tions which require maxim um range. The general coverage pattern for this type of antenna is shown below. (side view of site) Mopole (Commtech part #’s MO-GIA-VHF or M [...]
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Page 52
Fusion Intelpage IP Manual Page 52 © Commtech Wireless 5 APPENDIX 5.1 Further Help and Support Contact your Place of Purchase A Commtech Wireless Au thorized Distributor or Dealer sets up most systems. Contact your place of purchase with inquiries beyond the scope of this manual. This Product is Not Field Serviceable Should a fault develop with th[...]