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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Futiro USB Phone, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Futiro USB Phone one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Futiro USB Phone. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Futiro USB Phone should contain:
- informations concerning technical data of Futiro USB Phone
- name of the manufacturer and a year of construction of the Futiro USB Phone item
- rules of operation, control and maintenance of the Futiro USB Phone item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Futiro USB Phone alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Futiro USB Phone, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Futiro service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Futiro USB Phone.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Futiro USB Phone item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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User Manu al Futiro Luna / Terra / So lo English www .futiro.com[...]
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1 Table of Contents 1. Introduction ......... ......... .......... ............ .......... ......... .......... ......... ............. .....2 1.1 Overview ......... ......... .......... ......... ............ .......... ......... .......... ......... ..........2 1.2 System Requirements ................. ........... .......... ......... .......... [...]
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2 1. Introduction This manual provides instructions f or in stalling a nd operating your Fu tiro US B Phon. 1.1 Over view Package Contents • Futiro USB phone Lu na, Terra or Solo. • Futiro Quick Start Guide. • Futiro software CD which includes : o Futiro drivers and software to allow your phone to interact with iChat. o Futiro phone use r man[...]
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3 1.3 Features • Easy to insta ll plug-and-play technology. • USB 1.1/2.0 compatib le. • USB bus powered. • Connection t ype - USB Type A, Slave. • iChat Integration. • Adjustable in-ca ll volume control. • Unique Free Standing Design o n Luna and Terra mode ls. • Stretchable cord on Luna and Terra models (up to approx 3 metre s). ?[...]
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4 2. Installing your F utiro USB Phone Please follow these 6 ea sy steps to set up your Futiro USB Phone for iChat. STEP 1 First, remove any previous version of the Futiro software by dragging th e Futiro icon to Trash. Locate the FutiroChat.dmg disk image (Figure 2.1) for Mac OS X on your CD-ROM (or download f rom www.futiro.com ) and double-click[...]
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5 STEP 2 Locate the FutiroChat moun ted disk image in Finder (Figure 2.2) . Drag the FutiroChat icon over to the Applications folder. Figure 2.2 – Fut iroChat M ounted D isk Image STEP 3 You may be prompted to enter an administrative username and password (Figure 2.3) . Enter these details a nd click OK . Figure 2.3 – Authenticatio n Prompt[...]
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6 STEP 4 To run the Futiro software, locate the FutiroChat icon in the Applications folder (Figure 2.4 ) and double-click on it. Figure 2.4 – Applications Folder[...]
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7 STEP 5 W hen the Futiro software is running, the Futiro logo will appear in the menu bar (Figure 2.5) . Figure 2.5 – Fut iro M enu STEP 6 To automatically start the Futiro software on login, click on the Futiro icon in the top menu bar. A pop up men u will appe ar (Figure 2.5) . Tick the Open at Login option.[...]
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8 3. Using your Fu tiro USB Phone W hen using your Futiro phone with iChat, please en sure you have read the previous chapters and have installed the Futiro software on your Mac. Before you start using your ph one with iChat please en sure: 1. iChat is running o n your Mac and you are lo gged on to your iChat account. 2. Your Futiro soft ware is ru[...]
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9 3.1 Using your Futir o Luna Making a Call 1. Press the green to open the contact list. 2. Use the scroll button to s croll u p or do wn th rough your conta cts a nd select the desired contact. 3. Press the green to call the selected contact. Receiving a Call Press the green to answer the call. Ending a Call Press the red to end the call. Closing [...]
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10 3.1.1 Luna Key functions[...]
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11 3.2 Using your Futir o Terra Making a Call 1. Press the green to open the contact list. 2. Use the scroll button to s croll u p or do wn th rough your conta cts a nd select the desired contact. 3. Press the green to call the selected contact. Receiving a Call Press the green to answer the call. Ending a Call Press the red to end the call. Closin[...]
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12 3.2.1 Terra Key functions[...]
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13 3.3 Using your Futir o Solo Making a Call 1. Press the green to open the contact list. 2. Use the scroll button to s croll u p or do wn th rough your conta cts a nd select the desired contact. 3. Press the green to call the selected contact. Receiving a Call Press the green to answer the call. Ending a Call Press the red to end the call. Closing[...]
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14 3.3.1 Solo Key functions[...]
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15 4. Troubleshooting When I press the call button Skype does not launch. 1. Is the Phone plugged in to a USB port? The USB phone needs to be p lugged into a working US B port on your computer. 2. Is the LED on the phone on? (Luna Only) If n ot, there m ay be a p roblem with your USB port. If possible try a different USB port. 3. Have you logged in[...]
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16 For additional troubleshooting a nd software updates visit: www.futiro.com Uninstalling the Futiro softw are: • First click the Fut iro icon in the system menu, then select Quit from the drop-down menu. • Remove the Futiro application f rom the Applications folder and place it in the Trash .[...]