Gateway E-6300 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Gateway E-6300, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Gateway E-6300 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Gateway E-6300. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Gateway E-6300 should contain:
- informations concerning technical data of Gateway E-6300
- name of the manufacturer and a year of construction of the Gateway E-6300 item
- rules of operation, control and maintenance of the Gateway E-6300 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Gateway E-6300 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Gateway E-6300, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Gateway service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Gateway E-6300.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Gateway E-6300 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    U ser Guide Gateway E-6300[...]

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    [...]

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    i www .gate wa y .com Co n te n t s 1G e t t i n g H e l p . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Help and Suppo rt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Searching for a to pic . . . . . [...]

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    ii www .gate way . com Using the memo ry c ard read er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Memory card t ypes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Inserting a memo ry c ard . . . . . . . . . . . . . . . . . . . . . . . . [...]

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    iii www .gate wa y .com Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 5 Memory card rea der . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Modem (dial -up) . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

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    iv www .gate way . com[...]

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    Chapter 1 1 Getting Help ■ Using the Gateway W eb site ■ Using Help a nd Su p port ■ Using Y our Co mputer guide ■ Using Do More W ith Gateway ■ Using online help ■ Contacting Gateway[...]

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    2 ww w .g at eway . co m Help and Suppor t Y our computer includes He lp and Suppor t , a n easily a ccessible collection of help information, trou bleshooters, and automated support. Us e He lp and Support to answer questions about Windows and to help you quickly disc over and use the many features o f your Gateway computer . T o start Help and Su[...]

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    3 www .gate wa y .com Searching for a topic T o s earch f or a topi c in Help an d Supp ort, ty pe a wor d or phra se ( keywor d) in th e Se arch box located a t the top of any Help and Su pport screen, then click the arrow button. For each sear c h , you receive the following search result ty pes: ■ Suggested T o pics - T hese topi cs are locate[...]

  • Page 10

    4 ww w .g at eway . co m Online help Many programs provide information online so you can research a topic or le arn how to perform a task whil e you are using the program. Y ou can access most o nline help information by selecting a topic from a Help m e n u o r b y c l i c k i n g a He lp butto n. Y ou can search for information by viewing the hel[...]

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    5 www .gate wa y .com Identifying y our c omputer Y ou can find your computer’ s serial number on a label on th e si de of the computer case.[...]

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    6 ww w .g at eway . co m[...]

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    Chapter 2 7 Check ing Out Y o ur G ateway Computer ■ Identifying fe atures ■ Locating your comput er model and s erial number ■ Locating the Microsoft Certificate of Authenticity ■ Locating the specifications for your computer ■ Purchasin g access ories[...]

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    8 ww w .g at eway . co m Fr ont Y our computer includes the following components. Zip drive or memor y card reader (o pti ona l) D V D/CD drive Headp hone jac k Po we r bu t t o n/ Po we r i nd i c a t o r D V D/CD drive (optiona l) Disk e tte driv e (optiona l) USB or IEEE 1394 por ts (opt ional) Microp hone jac k[...]

  • Page 15

    9 www .gate wa y .com Component Icon Description D VD/CD drive Use this drive to liste n to audio CDs , insta ll game s and prog ra ms , w atch D VDs, and sto re large files o nto recordab le discs (depending on dr iv e type) . This driv e may be a CD , recordab le CD , D VD , or recordab le D VD driv e. T o identify your driv e type and for more i[...]

  • Page 16

    10 ww w .g at eway . co m Bac k Y our computer includes the following components: P arallel por t Serial port PS/2 k eyboard por t PS/ 2 mouse por t V oltage s witch P ow er connector Eth ern et (net work ) jack Monitor p or t A udio in/si de speaker j ack Case cover thum bscrew Headph one/front speak er jac k Microph one jac k Center/s ubwoof er j[...]

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    11 www .gate wa y .com Compone nt Icon Descrip tion Co ver releas e lev er Lift this l ev er to open the computer co ver . V oltage s witch Bef ore tur ning on y our computer , make su re that this s witch i s in the corre ct position f or the correc t pow er ava ilable . The switch is pr es et at t he fact or y wit h th e co rr e ct volt a ge for [...]

  • Page 18

    12 ww w .g at eway . co m A udio input (L ine in) jac k (blu e) -OR- Side spea ker jac k If the back of y our com puter has fi ve au dio jac ks, this jack is user conf igurab le f or one of the f ollo wing: ■ Stereo in: pl ug an e xternal audio in put source (such as a stereo ) into this jac k so y ou can record s ound on y our comp uter ( Defaul[...]

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    13 www .gate wa y .com L ocating y our serial number The label on the side o f your c omputer case contains information that id en t ifies your computer serial number . Ga teway T echnical Su pport will nee d th is information if you call for as sistance. PS/2 mous e por t Plug a PS/2 mo use into this por t . Modem j ack (optional ) Plug a modem c [...]

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    14 ww w .g at eway . co m Mi cr osof t C er ti fica te of Authenticity The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key c ode for your operating system. F inding y our specifications For more i nform ation abo ut your computer , such as memo ry size, memo ry type, a nd hard drive si[...]

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    15 www .gate wa y .com A ccessor ies T o order accessories, visit the Accessory Store at ac cessories.gatew ay .com . Memo r y Large p rograms, suc h as multimedia g ames or grap hics programs, use a lot o f memory . If your programs ar e running more slowly than you thi nk they should, try adding more memory . Pri nters Y ou can attach almo st any[...]

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    16 ww w .g at eway . co m Uninterruptible power sup plies A standby , uninterruptible power supply (UPS ) protec ts your computer fr om data loss during a total po w er failure. A U PS uses a battery to keep your computer running temporarily during a power failure so you can save your work and shut down your computer correctly . A UPS may also prov[...]

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    Chapter 3 17 Get ti ng S tart ed ■ Using your com puter safely ■ Protectin g your computer fr om power sour ce problems ■ T urning your comp uter on and off ■ Adjusting the volume ■ Configuring audio jacks ■ Connecting the mo dem and network ■ Installing periph eral devices[...]

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    18 ww w .g at eway . co m W o r k ing saf ely Before using your c omputer , read the follo wing recommendations for setting up a safe and comfortable work are a and avoiding discomfort and st ra in. Reducing e ye strain Sunlight or bright indoor lighting should n o t re flect on the moni to r screen or shine directly into your eyes. ■ Position th[...]

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    19 www .gate wa y .com Setting up your computer desk and chair When you are set ting up your computer desk and cha ir , make sure that the desk is the appropriate height and the c hair helps you maintain good posture. ■ Select a f lat surface fo r your computer de sk. ■ Adjust the height of the computer desk so your hands and arms are positione[...]

  • Page 26

    20 ww w .g at eway . co m A v oiding discomfort a nd injury from repetitiv e strain ■ V ar y your acti vitie s to avo id ex cessi ve re petit ion. ■ T ake breaks to change your position, stretch y o ur musc le s , and relieve your eyes. ■ F i n d w a y s t o b r e a k u p t h e w o r k d a y , a n d s c h e d u l e a v a r i e t y o f t a s k[...]

  • Page 27

    21 www .gate wa y .com T o set the voltage selection switch: ■ Use a tool such as an opened paper clip to slide the voltage selection switch to the correct voltage position. Star ting y our c omputer T o start your computer: 1 Connect the c ables to your computer . See the setup po ster for setup instructions. 2 T u rn on your computer . 3 If you[...]

  • Page 28

    22 ww w .g at eway . co m W aking up y our co mputer When you have n ot used your computer for several minutes or have not turned off your computer , it may enter a power-saving mode called St andb y . While in Standby , the power indicator flashes. If your computer is in Sta ndby mode, move the mouse or press the power button to “wake” it up. [...]

  • Page 29

    23 www .gate wa y .com Restar ting (rebooti ng) y our co mputer If your computer does not respon d t o k e yboard or mouse input, you may have to close programs tha t are not responding . If closing unresponsive pro grams does not restore y our computer to norma l operation, you may have to restart ( reboot) your computer . T o close unresponsive p[...]

  • Page 30

    24 ww w .g at eway . co m U sing the ke yboard Standa rd ke yb oard This keyboard is the basic model of keyboard available with your comput er . Press these keys.. . T o... Functi on ke ys Start program a ctions. Each progra m uses diff erent fun ction ke ys f or diff erent purposes . See the pr ogram docum entation to fin d out more about t he fun[...]

  • Page 31

    25 www .gate wa y .com Multifunc tion k eyboard This keyboard is the full-fea tured model available with your computer . Press these keys... To . . . Functio n keys Start progra m actions. Each progr am uses diff erent funct ion ke ys fo r diffe rent purposes. See the prog ram’ s hel p to learn more about function k ey ac tions. Na vigation k eys[...]

  • Page 32

    26 ww w .g at eway . co m Special -func t i on buttons Special-functio n buttons Icons Press to... Pre vious Return to the pre vious CD track or D VD chap ter . Pla y/P ause Start or pause the pla y of the CD or D VD . Stop Stop the play of CD or D VD . Ne xt Mov e to t he next CD trac k or D VD c hapter . V ol ume down De crease t he volume. V ol [...]

  • Page 33

    27 www .gate wa y .com A djusting the v olume Y ou can use the volume controls to adjust the over all volume and the volume of specific sound devices in yo ur computer . T o adjust the overall volume level using hardware controls: ■ If you are using external speakers, turn the knob on the front of the speakers. -OR- Use the mute and volume co ntr[...]

  • Page 34

    28 ww w .g at eway . co m C onfiguring the audio jacks If the back of your computer has five audio jacks, they are universal jacks. This m e ans that they can be used for mo r e t han one purpose. For example, the blue jack on the computer can be a ste reo in jack or a stereo out jack. For more information on how each jack can b e used, see “Back[...]

  • Page 35

    29 www .gate wa y .com C onnec ting the modem Y our computer ha s a built-in 56K modem tha t you can use to connect to a st an da rd telephone line. T o connect the modem: 1 Insert one end of the modem cable into the modem jack on the back of your computer . 2 Insert the other end of the modem cable into a telephone wall jack. The modem will not wo[...]

  • Page 36

    30 ww w .g at eway . co m Installing a prin ter , scanner , or other peripher al devic e Y our computer has one or more of the following po rts: IEEE 1394 (also known as Firewire ® or i.Link ® ), Universal Serial Bus ( USB), serial, and parallel. Y ou use these ports to connect peripheral devices such as printers, scanners , and digital cameras t[...]

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    Chapter 4 31 Using Drives and P or ts ■ Using the diskette drive ■ Using the Zip drive ■ Using the me mory card read er ■ Using CD or DVD drives[...]

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    32 ww w .g at eway . co m U sing the diskette dr iv e The optional diskette drive uses 3.5-inch diskettes (sometimes c alled floppy disks). Diskettes are useful for storing files or transferring f iles to another computer . T o use a diskette: 1 Insert the diskette into th e disk ette drive with the label facing up. 2 T o access a file on the diske[...]

  • Page 39

    33 www .gate wa y .com U sing the Zip driv e Iomega Zip drives, like diskette drives, use disks to store data. Zip disks can store 100 M B, 250 MB, or 750 MB of data. Y ou can use a Zip drive t o back up files you do not us e s o y ou c a n r em o v e th e m f r om y o u r h a r d d ri v e . Z i p d ri v e s a l so p r o vi d e a n e a s y w a y t [...]

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    34 ww w .g at eway . co m U sing the memor y card reader Y ou can use the optional memory card reader to transfer pic tures from a digital camera to your computer . Y ou can also use the memory card reader to transfer data b e t w een your c o m p u t e r a n d a d e v i c e t h a t u s e s m e m o r y c a r d s , s u c h a s a P D A , M P 3 p l a [...]

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    35 www .gate wa y .com T o remove a memory card: ■ W ait for the media reader access indicator to stop blinking, then pull the card out of the slot. Caution Do not rem ove the card or turn off the comput er while the card re ader access ind icator is b linking. Y ou could l ose data. Also , remo ve th e card from th e reader bef ore y ou turn off[...]

  • Page 42

    36 ww w .g at eway . co m U sing the CD or D VD driv e Y ou can use your computer to enjoy a wide variety of multim e dia fea tures. Identifyin g driv e ty pes Y our Gateway computer may contain one of the following drive types. Look on the front of the drive for one or more o f the following logos: If your drive has this log o... This is your driv[...]

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    37 www .gate wa y .com Inser ting a CD or DVD T o insert a CD or DVD: 1 Press the eject button on t he CD or DVD drive. 2 Place the disc in the t ray with the label facing up. 3 Press the eject button t o close the tra y . Pla ying a CD Use the music progra m or Windows Media Player on your computer to: ■ Play music CDs ■ Create MP3 music files[...]

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    38 ww w .g at eway . co m ■ Edit music track i nfor mati o n ■ Use your music files to build a music library ■ Listen to Internet Radio Pla ying a DVD A Digital V ersatile Disc (DVD) is similar to a sta nd ard CD but has greater data capacity . Because of this increased capacity , full-length movies, several albums of music, or several gigaby[...]

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    Chapter 5 39 Maintaining Y our Comput er ■ Caring for your computer ■ Updating W indows ■ Protectin g your computer fr om viruses ■ Cleaning your computer ■ Restoring your system ■ Opening the computer cas e ■ Adding memor y and replacing the battery[...]

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    40 ww w .g at eway . co m Ca ring for y our co mputer T o extend the life of your computer: ■ When transporting your computer , we recommend that you put it in the origi nal packag ing ma terial s. ■ Keep disket tes and your co mputer away from magnetic fie l d s. Magnetic fields can erase data on both diskettes a nd hard drives. ■ Avoid subj[...]

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    41 www .gate wa y .com Protec t ing your com p ut er from viruses A virus is a p rogram that attaches itse lf to a file on a co mputer , then spreads fro m one computer to another . Viruses can damage d a ta o r cause your computer to malfunction. Some viruses go undetected for a period of time bec ause they are activated on a certain date. Protect[...]

  • Page 48

    42 ww w .g at eway . co m 2 Click Scan for Viru ses . 3 Click the type of sc a n y ou wa nt to make in the Scan for Viruses a rea, then under Actions, click Sc an . T o remove a virus: 1 If Norton AntiV irus finds a virus, follow all on-screen instructions to remove the virus. 2 T urn off your comput e r and leave it o ff fo r at l east 30 seconds.[...]

  • Page 49

    43 www .gate wa y .com T o upd ate N o rton AntiVirus: 1 Make sure that you are connected to the Internet. 2 Click Start , All Pr ograms , Norton AntiVirus , then click LiveUpda te - Nor ton AntiVirus . The LiveUp d ate wizard opens. 3 Follow the on-screen instruc tions to upda te your Norton AntiV irus program with the latest virus protection fi l[...]

  • Page 50

    44 ww w .g at eway . co m Y our computer is cooled by air circulated through the vents on th e case, so keep the vents free of dust. W ith your computer turned off and unpl ugged, brush the dust away from the vents with a damp cloth. Be careful not to drip any water into the vents. Do not a ttempt to clean dust from the insid e of yo ur computer . [...]

  • Page 51

    45 www .gate wa y .com T o clean your trackball mouse: 1 T urn the mo use upside down. 2 Rotate the retaining ring on the bottom of the mouse counter-c lockwise, then remov e the retaining ring and mouse ball. 3 Remove any dust, lint, or dirt from the mouse ball with a soft c loth. 4 Clean the mouse roll ers with a cotton swab dipped i n isopropyl [...]

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    46 ww w .g at eway . co m Clea ning C Ds or D VD s W ipe from the center to the edge, not around in a c ircle, using a pro duct made especially for the purpose. Restoring y our sy stem All programs that w ere preinstalled on your computer a re available on the backup Restor e CDs or DVDs that you created or they are available on the hard drive. If [...]

  • Page 53

    47 www .gate wa y .com P rev enting static electricity discharge The components inside your com puter are extremely sensitive to static electricity , also known as electrostat ic discharge (ESD). Before opening the com puter case, follow these guidelines: ■ T u rn off your computer . ■ W ear a grounding wrist strap (availa ble at most electroni[...]

  • Page 54

    48 ww w .g at eway . co m Opening the case Y our computer case provides easy access to internal c omponents. Remo ving the side panel T o remove the side panel: 1 Follow the instructions in “ Preventing static ele ctric ity discharge” on page 47 . 2 Shut down your computer , then disconnect the power co rd and mo dem, network, and all peri pher[...]

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    49 www .gate wa y .com 6 Swing the side panel away from t he c omp uter , then lift the panel away from the computer .[...]

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    50 ww w .g at eway . co m Remo ving the front bez el T o remove the front bezel: ■ Position the comput er where you can grasp the front bottom edge of the bezel, then pull the bezel out and a w ay fro m the case.[...]

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    51 www .gate wa y .com Closing the case Replacing the s ide panel T o replace the side panel: 1 Ma k e s ur e t ha t all o f t he in te r na l c ab le s a r e a rranged inside the case so they w ill not be pinche d when you close the ca se. 2 Align the panel tabs into the bottom case notches, then swing the side panel toward the top of the computer[...]

  • Page 58

    52 ww w .g at eway . co m Replacing the f r ont bezel T o replace the front bezel: 1 Align the latch p ins with the computer latch holes. 2 Press the bezel firmly into place.[...]

  • Page 59

    53 www .gate wa y .com Installing memor y When you upgrade the comput er memor y , make sure that you install the correct type of memory mo dule for your computer . Y our computer uses DIMM memory . T o i nstall or replace DIMM memory: 1 Remove the side panel by following the instructions in “Removing th e side panel” on page 48 . 2 For more st[...]

  • Page 60

    54 ww w .g at eway . co m 4 If you are re moving a DIMM from the memory modu le bank, gently pull the plast ic tabs away from the sid es of the memory module an d remove it. - OR - If you are adding a DIMM to a n empty memory module bank, gently pull the plastic tabs away from the sides of the mem ory module bank. 5 Align the notches on the ne w DI[...]

  • Page 61

    55 www .gate wa y .com Replacing the system battery If the computer clock does not keep time or the settings i n the BIOS Setup utility ar e not saved when you turn off your computer , replace the system battery . Use a battery of the same size and voltage as the or iginal battery that was in your computer . T o replace the battery: 1 Restart your [...]

  • Page 62

    56 ww w .g at eway . co m 8 Push the battery release tab. The battery pops out of the socket. 9 Make sure that the positiv e (+) sid e of th e new battery is facing up, then press the battery into the socket unt il it snaps into place. 10 Replace the side pa nel by following the instructions in “Replacing the side panel” on page 51 . 11 Reconne[...]

  • Page 63

    Chapter 6 57 T roublesho oting ■ T roubleshooting ty pical hard ware and softw are prob lems[...]

  • Page 64

    58 ww w .g at eway . co m Safety guidelines While troubleshooting yo ur computer , follow these safety guidelines: ■ Never remove your computer case cover while your c omp uter is turned on and while the m odem cable and th e power cord a re co nnect ed. ■ Make sure that you are correc t ly grounded before accessing internal components. For mor[...]

  • Page 65

    59 www .gate wa y .com T r oubleshooting Add - in c a rds The computer do es not recog nize an add-in c ard ■ Shut down and restart y our computer . ■ Make sure that you ha ve installed the requ ired software. For more information, see the documentation tha t came with your add-in card. Aud io See “ Sound” on pa ge 73 . Batt er y See “Pow[...]

  • Page 66

    60 ww w .g at eway . co m Audio CD do es not pro duce sound ■ Make sure that the disc la bel is facing up, then try again. ■ Some music C Ds have copy protection s oftware. Y ou may not be able to play these CDs on your computer . ■ Make sure that the volume cont r ols are turned up. For more information, see “Adjusting the vo lume” on pa[...]

  • Page 67

    61 www .gate wa y .com Co m p ut e r The computer will not star t ■ Make sure that the po we r cord is connected to an AC power source a nd yo ur computer is turned on. Diskette drive The diskette drive is not recogn ized ■ Shut down and restart y our computer . Y ou can not save a file to dis k e tte or you see th e messag e “ dis k is full [...]

  • Page 68

    62 ww w .g at eway . co m ■ Run Error checking on the diskette. For mo re information, see “Checking the hard drive for errors” in Using Y o ur Comput er which has been included on your hard drive. T o access this guide, click Start , All Programs , then c l ick Gatewa y Docume ntation . Y ou se e a “Non -syst em disk” o r “Disk err or?[...]

  • Page 69

    63 www .gate wa y .com Hard driv e Y ou se e an “In suffici ent disk spa ce ” err or message ■ Delete unnecessary files from the hard drive using Disk Cleanup. For instructions on deleting unnecessary files, see “Using D isk Cleanup” in Using Y our Comp uter which has been included on your hard drive. T o acce ss this guide, click Start ,[...]

  • Page 70

    64 ww w .g at eway . co m Internet Y ou can not connec t to the Intern et ■ If you are using a dial-up modem, mak e sure that the mode m c able is plug ged into the modem j a ck and not the Ethernet network j a ck. See “Back” on page 10 to make sure that the connections h ave bee n made correctly . - OR - If you are using a cable or DSL modem[...]

  • Page 71

    65 www .gate wa y .com ■ Make sure that your account with your Internet service provider (ISP) is set up correctly . Contact you r ISP for technical support. Key b o a r d The ke yboard do es not work ■ Make sure that the keyboard cable is plug ged in correctly . Fo r more information, see the poster that c ame with your computer . ■ Remove a[...]

  • Page 72

    66 ww w .g at eway . co m Memor y car d reader Dri ve l etters for th e memory ca rd sl ots do not appear i n the My C ompu ter wi ndow ■ Reboot your computer . Modem (dial-up) Y our mo dem does not dial or do es not connec t ■ Make sure that the modem cable is plugged in to the modem jack a nd not the Ethernet network jack. S e e “B ack” o[...]

  • Page 73

    67 www .gate wa y .com ■ Make sure that you are not using a digital, rollover , or PBX line. These lines do n o t work with your modem. ■ Check for line noise (scratchy , crackling, or popping sounds). Line noise is a common problem that can c ause the modem to connect at a slower rate, abo rt downloads, or even disconnect. The faster the modem[...]

  • Page 74

    68 ww w .g at eway . co m ■ If the modem shares the telephone line with anothe r device, make sure that the telephone line is not in use (for ex ample, someon e i s on the telephone, or another modem is in use). ■ Use the modem cable t ha t c ame with your computer . Some telephone cables do not meet required cable standa rds a nd may cause p r[...]

  • Page 75

    69 www .gate wa y .com 3 Click the mod e m y ou wa nt to adjust, then click Properties . 4 Click the Modem tab, then adjust the Sp eaker v olume cont rol. 5 Click OK twice to close the Phone and Mode m Options dialog box . Monitor The sc ree n resol utio n is n ot cor rec t Change the screen resolution from the Displ ay Pro perties dialo g box. The[...]

  • Page 76

    70 ww w .g at eway . co m ■ Y o u demagn etize t he scre en usin g the moni tor’ s degauss feature. For more information on degauss, see your moni tor ’ s documentation. Why is there a horizont al line or wire visib le across th e monitor sc reen? Y our monitor may use a thin damper wire, located approxim ately 1/3 of the way down from the up[...]

  • Page 77

    71 www .gate wa y .com If you have an optical mouse, clean the mouse by wiping the bottom with a clean, damp cloth. Make sure that t he optical sensor is clean and free of debris. If you have a trackb all mouse, see “Cl eaning the mouse” on page 44 . Netw orks Y ou can not connec t to your company network Ever y ne twor k is un ique . Cont act [...]

  • Page 78

    72 ww w .g at eway . co m The printer is on but will not print ■ Check the cable between the printer a nd your computer . Make sure tha t it is connected to the correct port. ■ Make sure that the p rinter is online. Many printers have an onli ne/offline button that you may need to press so the prin ter can start printing. Press the button to p [...]

  • Page 79

    73 www .gate wa y .com ■ W ait until files have been printed before sending additional files to the printer . ■ If you print large files o r many files at one time, you may want to add additional memory to the printer . See the printer documentation fo r i nstructions for adding addit ional memory . Y ou see a “P rint er is ou t of paper” e[...]

  • Page 80

    74 ww w .g at eway . co m[...]

  • Page 81

    Chapter 7 75 Networking Y our C ompute r ■ Introducing networking ■ Creating an Ethernet network ■ T e sting your network ■ Sharing your resour ces ■ T roubleshooting you r Ethernet networ k[...]

  • Page 82

    76 ww w .g at eway . co m Introduc tion to networking A net work is a collect ion of computer s and othe r device s that c ommunicat e with ea ch other . U sing a net w ork A network lets you: ■ Share a single Internet co nnection ■ Share computer drives ■ Share pe ripheral device s ■ Stream au dio and video files ■ Play mult i-player gam[...]

  • Page 83

    77 www .gate wa y .com Play i ng multi-pla yer games W ith a home network, you can p lay m ulti- player g ames. Load a game l ike Micr osoft Racing Madness 2 on your computers, and in minutes, you and your f riends can race in competin g cars or on com peting motorcycles . Selec ting a n e tw ork co nnec tion The biggest deci sion you need to make [...]

  • Page 84

    78 ww w .g at eway . co m Wireless Ethernet s peed and frequen cy W ireless Ethernet is a vailable at two different speeds and at two different frequencies. The following table c omp ares the various wireless Ethernet network types. Important If y our comp uter came equi pped with an internal radio f requency wireless de vic e, see “Saf ety , Reg[...]

  • Page 85

    79 www .gate wa y .com The most common way to set up a wireless Et h ernet network is Dynamic Host Control Protocol (DHCP) using a wireless access point router . A DHCP netwo r k configuration uses an access point router to automatic ally assign IP addresses t o each computer or netwo rk device. Example ac cess point router wireles s Ethernet netwo[...]

  • Page 86

    80 ww w .g at eway . co m Equipment y ou nee d for an access point wire less Ethernet network For an access point wireless Ethernet network you need: ■ T wo or more computers with wireless Ethernet emitters ■ One access poi nt ■ One broad band Internet conn ection (optional) Tips & T ricks T o add the ability to access a wired Ethe rnet n[...]

  • Page 87

    81 www .gate wa y .com Dete rmining if wireless Ethernet is already installe d on your compu ters T o determine if wireless Ethernet is already installed on your computer: 1 Click Start , then click Control P anel . The C ontrol Panel win dow o pens. If y our Co ntro l Panel is in Category V iew , clic k P erform ance and Maintenanc e . 2 Click/Dou[...]

  • Page 88

    82 ww w .g at eway . co m Wired Et hernet networ k Create a wired Ethernet network by usi ng special wires to connect all the computers and devices on your n etwork. W ired Ethernet netw orks are typically faster than other network types. Create a wired Ethernet network if: ■ Y ou are building a new home or your existing home already has Ethernet[...]

  • Page 89

    83 www .gate wa y .com Example rou ter-based wired Eth ernet network The following is a n example of a wired Ethern et network. The network is made up of a router , a cable or DSL mod em, your computers, and cables connecting each of these components. The router i s the central control point for the network. Attached to th e router are all of your [...]

  • Page 90

    84 ww w .g at eway . co m Deter mining i f w ired E thernet is already in stalled on your c omput ers T o determine if wired Ethernet is already installed on your computer: 1 Click Start , then click Control P anel . The Cont rol Panel wind ow op ens. If you r Con trol Panel is in Category V iew , clic k Perf ormance and Ma intenance . 2 Click/Doub[...]

  • Page 91

    85 www .gate wa y .com Making sure your br oadband co nnec tion wo rks Before you change anythi ng about your home setup, make sure that y our broadba nd connection is working correctly . T o test the connection, log onto the Internet us ing your current setup. If the connection is not working, contact your Internet service provider . Naming the co[...]

  • Page 92

    86 ww w .g at eway . co m C onfiguring the T CP/IP protocol A networking protocol i s a language computers use to talk to each other . One o f several available protocols must be set up on each computer you plan to use o n your network. W e reco mmend you use the T ransmission Control Proto col/Internet Protocol (TCP/IP) , which is widely accepted [...]

  • Page 93

    87 www .gate wa y .com 3 Righ t-click Local Area Connection , then click Properties . T he Local Ar ea Connect ion Proper ties dial og box opens. - OR - If you do not have a LAN connection setup, click Create a new conne ction and follow the instructions in the New Connection W izard. 4 Click to select the Internet Pr otocol (TCP/IP) chec k box in [...]

  • Page 94

    88 ww w .g at eway . co m 6 Click the General tab. 7 Click Obtain an IP addr ess automatical ly . 8 Click OK to close the Inter net Proto col (TCP/ IP) Proper ties dialo g box. 9 Click OK to close the Local Are a Connection Pro perties dial og box. 10 Click X to c l o se th e N etw ork Connections windo w . 11 Repeat this procedure for every comput[...]

  • Page 95

    89 www .gate wa y .com Setting up a wi r eless Ethernet network See the instructions t hat came with your access poin t or wireless access point router for initial setup. How you set up your access poin t varies depending on the features of the access point a nd your networking situation. Mountin g the access point When selecting a place to mount y[...]

  • Page 96

    90 ww w .g at eway . co m 8 In the browser’ s Address box, type http:/ /192.168. 1.1 , then press E NTER . 9 When prompt ed for a username and password, leave the usern ame box empty and type ad min i n t h e p a s s w o r d b o x , t h e n c l i c k OK . The s etup pag e open s. 10 Enter the following values in th e appropriate fields: ■ Host [...]

  • Page 97

    91 www .gate wa y .com C onnecting to an acc ess point netw ork After you have set up your wireless access point, you need to set up the network connectio n on your computers. T o connect to an access point wireless Ethernet network: 1 Before connecting to an access p oint, you must turn on the wireless Ethernet emitter by clicking Start , then c l[...]

  • Page 98

    92 ww w .g at eway . co m C onfigur ing com puter s ettings f or an acc ess poin t If you are unable to connect to an access point in the Choose a wireless network list, the most likely caus e is that the access point is using WEP security . Y ou need to configure your network settings t o use the same WEP security settings as those used by the acc[...]

  • Page 99

    93 www .gate wa y .com 3 Click to select the access point n etwork in the Preferred netw orks box, then click Pr oper ties . The netwo rk prop erties dialog box opens. The name of the network already appears in the Network name (SSI D) box. 4 Click the arrow butt on to open the Data encryption list, then click WEP . 5 If the WEP netwo rk key is not[...]

  • Page 100

    94 ww w .g at eway . co m Ad ding a n acces s point I f an a c ce s s p oi n t d oe s n ot a p p ea r i n t h e Av ailable netw orks lis t, and you know the access point is turned on, you need to add it manually . This ty pically happens when you set the access point’ s Allow B roadcast SSID to associ ate to No . For more information, see “Conf[...]

  • Page 101

    95 www .gate wa y .com 3 Click Add . The network pr operties dialog box opens. 4 T ype the name of the network in th e Netw ork name (SSID) box. 5 Cli c k the arro w bu tton t o op en the Netw ork Authen tication list, then click the network authentication o ption you want. 6 If this is a security-enabled network, click the arrow button to open the[...]

  • Page 102

    96 ww w .g at eway . co m Setting up a wi r ed Ethernet network W e recommend using category 5, unshielded, twisted-pair ca ble (approximately 1/4” in diameter with a thin outer-jacket, co ntaining eight color-coded wires) , a nd equipment compatible with this type of cable. This ty pe of cabl e is equi pped wit h RJ-45 co nnect ors (like a large[...]

  • Page 103

    97 www .gate wa y .com In addition to a router , you need a straight-through ca ble for each computer you want to connect to the netwo rk . T o set up a network using a router: 1 Plug one end of the power adapter into th e AC connecto r on the router and the other end into a gro unded, 110V electrical o utlet. 2 T u rn on your computers. 3 Plug one[...]

  • Page 104

    98 ww w .g at eway . co m 5 For an Internet connection , plug a straight-through cable into the W AN po rt on the router and the other end into the Eth ernet jack on the DSL or cable modem. C onfiguring your router After you have na med your computers and set up TCP/IP on them, you can configure your router using your W eb browser . For these inst [...]

  • Page 105

    99 www .gate wa y .com T esting y our netw ork Now that your home network is set up, log onto on e of you r co mputers and access a favorite Internet W eb site. If you are unable to connec t to the Internet: ■ Run the New Connection W izard (s ee “Sharing an Internet connect ion” on page 100 ) ■ Check all phy sical cable connections ■ Com[...]

  • Page 106

    100 ww w .g at eway . co m Shar ing yo ur resourc e s Sharing an Internet connecti on Internet sharing lets all computers on the ne twork access the Internet at the same ti me using one Internet servic e provider (ISP) connection. T o set up Internet Explorer on each computer on your Ethernet network: 1 Make sure that the router o r access point is[...]

  • Page 107

    101 www .gate wa y .com 3 Click the Connections tab. 4 Click Setup . The New Connection W izard ope ns. 5 Click Next . The Ne twor k Conne ctio n T ype screen opens.[...]

  • Page 108

    102 ww w .g at eway . co m 6 Click Connect to the Internet , then click Next . The Getting Ready screen opens. 7 Click Set up my conn ection man ually , then click N ext . The Internet Co nnection screen opens. 8 Click the type of Internet c onnection you are setting up, then clic k Next . 9 Click Finish . 10 Repeat this procedure for each computer[...]

  • Page 109

    103 www .gate wa y .com Accessing t he Internet T o access the Internet from your computer: 1 Make sure that the router or access point is turned on. 2 Open Internet Explorer an d browse the Internet. Sharing driv e s and printers W ith a network, you can share drives (for example h ard drives, diskett e drives, and CD or DVD drives) and pri nters [...]

  • Page 110

    104 ww w .g at eway . co m 3 Click the Sharing tab. 4 If this is the first t ime you have shared a drive or folder , click Network Setup W izard to enable remote access, then follow the on-sc reen instructions. - OR - If you have previously ena bled remote file access and you want to sha re a drive or folder with others on the netwo rk (network sha[...]

  • Page 111

    105 www .gate wa y .com 3 Click OK . Shar ing printers T o share printers: 1 Click Start , then click Control P anel . The C ontrol Panel win dow o pens. If y our Co ntro l Panel is in Category V iew , clic k Printer s and Other Hard ware . 2 Click/Double-cl ick the Print ers and Faxe s icon. The Pri nters and Faxes window opens. 3 Right-click the [...]

  • Page 112

    106 ww w .g at eway . co m 5 Double-click the name of the c o m puter co n ta i ning the drive or folder you want to view . All shared dr ives and folders are listed. Mapping a network dr ive After a driv e or folder on one com puter is mappe d as a drive on ano ther computer , the contents of the drive or folder c an be accessed as if the drive we[...]

  • Page 113

    107 www .gate wa y .com C o p y ing files a cross the ne tw o rk T o copy files across the network: 1 Click Star t , then clic k My Computer . T he My Computer window op ens. 2 Browse to the network driv e that contains the file you want to cop y . 3 Browse to the file y ou want to copy . 4 Click the file. 5 Click Edit , then click Copy . 6 Double-[...]

  • Page 114

    108 ww w .g at eway . co m Pri nting files across the netw ork T o print files across the netwo rk: 1 Open the file you want to print. 2 Click File , then click Print . 3 Click the arrow button to open the printer name list, then click the network printer . 4 Click OK . C onnec ting t o hots pots A hotspot is a high-speed wireless Internet ac cess [...]

  • Page 115

    109 www .gate wa y .com T r oubleshooting Y our E thernet network W ired Ethernet netw ork Y ou cann ot see the other co mputers on your n etwork ■ M a k e s u r e t h a t y o u r E t h e r n e t c a b l e i s p l u g g e d into the E thernet j ack on your computer . Make sure that the other end is p lugged into a router . ■ Make sure that all [...]

  • Page 116

    110 ww w .g at eway . co m W ireless Ethernet netw ork Y ou tu rned th e wirele ss on, but i t take s a while to conn ect. ■ When the wireless emitter is t urned on , it automatically scans for available connecti ons, which can take app roximately 30 seconds t o complete. Y our c onnectio n on the ne twork see ms inte rmitten t. ■ In addition t[...]

  • Page 117

    111 www .gate wa y .com 3 Righ t-click Wireless Netw ork Connection , then click Status . The W ireless Ne twork Connection Sta tus dia l o g box o pens. Th e meter shows the signal strength for wireless Ethernet networking on your comp ut er if other computers with the same network name are within range of y our computer . Y ou are in a w ireless [...]

  • Page 118

    112 ww w .g at eway . co m[...]

  • Page 119

    App endi x A 113 Safe t y , Regulat or y , and L egal Information ■ Safety information ■ Regulatory statements ■ Notices[...]

  • Page 120

    114 ww w .g at eway . co m Impor tant saf et y inf orma tion Y o ur Gateway system is designed and t ested to meet the latest st andards for safety of inform ation technology equipment. However , to ensure safe use of this product, it is i mport ant that t he saf ety in struc tions mark ed on the product and in the documentat ion are followed. Sett[...]

  • Page 121

    115 www .gate wa y .com Regulat or y co mpliance s tatem ents United Sta tes of America F ederal C ommunications C ommission (FC C) Unintention al emitt er per FCC P ar t 15 This device has been tested and found t o comply with th e limits for a Class B digital device, p ursuant to Part 15 of the FCC rules. These limit s are designed to provide rea[...]

  • Page 122

    116 ww w .g at eway . co m Califor nia Pr oposition 65 W arning Wa r ni n g This pro duct contains chemicals , including le ad, know n to the State of Calif ornia to cause cancer , birth def ects or repro ductiv e har m.[...]

  • Page 123

    117 www .gate wa y .com T elecommu nications per Part 68 of the Code of F ederal Regulat ions ( CFR 47) (applicable to products fitted with USA modems) Y our modem complies wi th P ar t 68 of the Code of Federal Regul ations (CFR 47) rules. On the comput er or modem card is a label that contai ns the FCC registration number and Ringer Equivalence N[...]

  • Page 124

    118 ww w .g at eway . co m Repairs to certifi ed equipment should be made by an authorized Canadian mainten ance fac ility designated by the supplier . Any repairs or alter ations made by the user to this equipment, or equi pment malfunctions, may give the telecommunicati on s company cause t o request the user to disconnect t he equipment . Users [...]

  • Page 125

    119 www .gate wa y .com Noti c es Copy right © 2004 Gatewa y , Inc. All Rights Reserved 14303 Gatewa y Place P owa y , CA 92064 USA All Ri ghts Reserv ed This publication is protected by copyright and all rights are re served. No par t of it ma y be reproduced or transmitted by any means or in any f or m, without prior consent in writing from Gate[...]

  • Page 126

    120 ww w .g at eway . co m[...]

  • Page 127

    121 www .gate wa y .com Inde x A AC power connector 11 access point adding 94 configuring 89 , 92 connecti ng to 91 mounting 89 accessing Internet 103 shared drives 105 shared files 106 shared folders 10 5 accessories 15 safety precautions 114 activity indicators See ind icat ors adding access point 94 application key 24 , 25 arrow keys 24 , 25 aud[...]

  • Page 128

    122 ww w .g at eway . co m keyboard 44 mouse 44 screen 44 closing comput er case 51 front bezel 52 unresponsive program 23 computers naming 85 config uring access point 89 , 92 audio jacks 28 router 98 speakers 28 TCP/IP protocol 86 connecti ng modem 29 PS/2 keyboard 11 PS/2 mouse 13 to access point 91 to Ethernet ne two rk 11 , 29 to hotspots 10 8[...]

  • Page 129

    123 www .gate wa y .com DVD 9 , 36 identifying drive types 36 mapping network 106 recordable CD 9 , 36 recordable DV D 9 , 36 sharing 76 , 103 troubleshooting 59 , 61 , 62 , 63 types 36 Zip 9 , 33 DSL mo dem 30 , 79 , 83 , 89 , 96 connecti ng 11 DVD cleani ng 46 controlling play w i th keyboard 25 drive 36 inserting 37 playi ng 38 recording 38 trou[...]

  • Page 130

    124 ww w .g at eway . co m Caps L ock 24 , 25 CD driv e 37 diskette drive 32 DVD drive 37 Num Lock 24 , 25 numeri c keypad 24 , 25 Pad Lock 24 , 25 power 9 Scroll Lock 24 , 25 inkjet printer 15 installing battery 55 devices 30 digital camera 30 digital video cam era 30 front bezel 50 memory 53 memory card 34 periph eral device s 30 print er 30 scan[...]

  • Page 131

    125 www .gate wa y .com modem cable 30 , 79 , 83 , 89 , 96 connecti ng 29 DSL 30 , 79 , 83 , 89 , 96 jack 13 , 29 protect ing from power surge 20 troubleshooting 66 monitor cleani ng 44 port 12 troubleshooting 69 mouse cleani ng 44 PS/2 port 13 troubleshooting 70 USB port 9 , 12 MP3 file streaming 76 MP3 player memory cards 34 Multifunction keyboar[...]

  • Page 132

    126 ww w .g at eway . co m button 9 connect or 11 Hibernate m ode 9 indicator 9 source problems 20 Stand by/Resu me 9 troubleshooting 71 turning off c omputer 22 turning on c omputer 21 power button 9 prev ious b utton 26 print er default 72 inkjet 15 installing 30 laser 15 parallel port 11 sharing 76 , 103 , 105 troubleshooting 71 USB port 9 , 12 [...]

  • Page 133

    127 www .gate wa y .com starting computer 9 , 21 static electricity 47 stop button 26 stream ing audi o and video 76 subnet mask entering 86 surge protector 20 S-Video (TV) o ut jack 11 system battery replacing 55 T tape backup d rive 15 TCP/IP protocol configuring 86 Technical Support 4 techni cal support eSupport 14 telephone jack 11 testing netw[...]

  • Page 134

    128 ww w .g at eway . co m New Connect ion Wizard 100 Product Key Code 14 Windows key 24 , 25 Windows Media Player 38 Windows Update 40 wired Ethernet equipment needed 83 example 83 setting up 96 troubleshooting 109 using 82 wireless Ethernet equipment needed 80 example 79 frequency 78 speed 78 troubleshooting 110 using 77 workgroup naming 85 worki[...]

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