Gateway E-6500 manual

Gateway E-6500 U ser Guide[...]

i www .gate wa y .co m Co n te n t s 1G e t t i n g H e l p . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Help and Suppo rt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Searching for a topic . . . . . . [...]

ii www .gatew ay .com Using the CD or DVD dri ve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Identifying d rive ty pes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 8 Inserting a C D or DVD . . . . . . . . . . . . . . . . . . . . . . . .[...]

iii www .gate wa y .co m Modem (dial -up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

iv www .gatew ay .com 8510809.book Page iv Monday, June 13, 2005 7:29 AM[...]

Ch apter 1 1 Getting Help • Using the Gatewa y W eb site • Using Help and Suppor t • Using Y our Computer guid e • Using online help • Contacting Gat e wa y 8510809.book Page 1 Monday, June 13, 2005 7:29 AM[...]

2 ww w . gat eway .co m Chapter 1: G etting Help T hank you f or purchasing our c omputer! Y ou have made an excellent decision choosing Ga teway . W e are sure that you w ill be pleased with the outstanding q u ality , reliability , and performance of your new computer . Each and every Gateway computer uses the latest technology and passes th roug[...]

3 www .gate wa y .co m Help and S upport Help and Suppor t Y our computer inc ludes Help and Suppo rt , an easily a c cessible c ollection of help information, trou bleshooters, and automated sup port. Use Help a nd S upport to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer . T o s[...]

4 ww w . gat eway .co m Chapter 1: G etting Help Searching for a topic T o search for a topi c in He lp and S upport, type a word or phrase ( keyword) in the Se arch box located a t the top of any Help and Su pport screen, then click the arrow button. For each sear c h, y ou receive the following sear c h re sult types: ■ Suggested T opics - Thes[...]

5 www .gate wa y .co m Onli ne help Online help Many programs provide information online so you can research a topic or le arn how to perform a task whil e yo u are using the program. Y ou can acce ss most online help information by selecting a to pic from a Help m e n u o r b y c l i c k i n g a Help button. Y ou can search for information by vi e[...]

6 ww w . gat eway .co m Chapter 1: G etting Help Identifying y our c omputer Y ou can find your computer’ s serial number o n a label on the side of the computer case. 8510809.book Page 6 Monday, June 13, 2005 7:29 AM[...]

Ch apter 2 7 Check ing Out Y our G ateway Com puter • Identifying features • Locating your computer model and ser ial num ber • Locating the Microsoft Ce r tificate of A uthent icity • Locating the specificatio ns f or your computer • Purchasing accessor ies 8510809.book Page 7 Monday, June 13, 2005 7:29 AM[...]

8 ww w . gat eway .co m Chapter 2: C hecking Ou t Your Gateway Computer Fr o n t Y our computer includes the following c omponent s. Component Icon Description D VD/C D driv e Use this drive to listen to au dio CDs, insta ll games and prog rams , watc h D VDs , and store l arge files onto rec ordable d iscs (dep ending on driv e type) . This driv e[...]

9 www .gate wa y .co m Front P owe r butto n / P ow er indicator Press this b utton to turn the powe r on or off . Y ou can also conf igure the pow er butto n to oper ate in Standb y/Resume mode or Hibernate mod e. The bu tton lights w hen the compute r is turned on. USB ports Plug a USB (Uni versal Ser ial Bus) de vice (such as a pr inter , scanne[...]

10 ww w . gat eway .co m Chapter 2: C hecking Ou t Your Gateway C omputer Back Y our computer includes the following c omponent s: Compone nt Icon Descr i p ti o n P ow er connector Plug the power co rd into this conne ctor . Co ver release le ver Lift this l ev er to open the co mputer co ver . Case cover thumbs crew Remove th is screw before o pe[...]

11 www .gate wa y .co m Back Ethe rne t (net work) jac k Plug a 10/100 Eth er net net work cable or a de vice (suc h as a DSL or c able mode m for a broadband Inter n et connection) into this jack. F or more in formation, s ee “Networking Y ou r Computer” on page 81 . IEEE 1394 por t Plug an IEEE 1394 (also kno wn as Firewire ® o r i.Li nk ® [...]

12 ww w . gat eway .co m Chapter 2: C hecking Ou t Your Gateway C omputer Headph one/analog sp eake rs ja ck (green) -OR- F r on t sp ea kers ja ck If the back of your c omputer has fi ve au dio jacks , this jac k is user conf igurab le for on e of the f ollo w i ng: ■ Headphone: plug headphone s or amplifie d speak ers into this jac k ( Default [...]

13 www .gate wa y .co m Back Modem j ack (optional ) Plug a mod em cabl e into this jac k. Compone nt Icon Descr i p ti o n 8510809.book Page 13 Monday, June 13, 2005 7:29 AM[...]

14 ww w . gat eway .co m Chapter 2: C hecking Ou t Your Gateway C omputer L o ca ting your serial number The label on the side of your computer case includes your computer serial number . Gateway T echnical Support will need this info rma tion if you call for assista nce. Mi cr osof t C er tificate of Authenticity The Microsoft Certificate of Authe[...]

15 www .gate wa y .co m Findin g your sp ecificatio ns F inding y our specifications For more i nformation about y our computer , such a s memory size, memory type , and hard drive size, visit Ga tew ay’ s Sup p ort page a t support.gateway .com . The Support page also has links to additional Gateway documentation and detailed specifications. 851[...]

16 ww w . gat eway .co m Chapter 2: C hecking Ou t Your Gateway C omputer A ccessor ies T o order accessories, visit t he Accessory Store at accessories .gateway .com . Memo r y Large p rograms, such a s multimedia gam es or gr aphics programs, use a lot of memory . If your programs ar e ru nning more slowly th a n yo u think they should, try a ddi[...]

17 www .gate wa y .co m Access ories Uninterruptible power supplies A standby , uninterruptible power supply (UPS ) protects yo ur computer from data loss during a total po w er failure. A U PS uses a battery to keep your c omputer running temporarily during a power failure so you can save your work and shut down your computer correctly . A UPS may[...]

18 ww w . gat eway .co m Chapter 2: C hecking Ou t Your Gateway C omputer 8510809.book Page 18 Monday, June 13, 2005 7:29 AM[...]

Ch apter 3 19 Getting Star ted • Using your computer safely • Protecting your computer from power source problems • T ur ning your computer on an d off • Adjusting the volume • Configurin g audio jacks • Connecting the modem and network • Installing per ipheral de vices 8510809.book Page 19 Monday, June 13, 2005 7:29 AM[...]

20 ww w . gat eway .co m Chapter 3: G etting St arted W orking safely Before using your c o mputer , read the following reco mmendations for setting up a safe and comfortable work are a and avoiding discomfor t and strain. Reducing e ye str ain Sunlight or bright indoor lighting should not re flect on the monitor screen or shine directly into your [...]

21 www .gate wa y .co m Worki ng safely Setting up your computer desk and chair When you are set ting up your comp uter de sk a nd cha ir , make sure that the desk is the appropriate height and the c h air help s y ou m aintain good posture. ■ Select a f lat surface fo r your computer de sk. ■ Adjust the hei ght of the computer desk s o yo ur h[...]

22 ww w . gat eway .co m Chapter 3: G etting St arted A voiding disc omfor t and injur y from repetitiv e strain ■ V ar y your acti viti es to av oid e xcess ive r epetit ion. ■ T ake break s to change your position, stretch your muscles, an d relieve your eyes. ■ F i n d w a y s t o b r e a k u p t h e w o r k d a y , a n d s c h e d u l e a[...]

23 www .gate wa y .co m Worki ng safely T o set the voltage selection switch: ■ Use a tool such as an opened paper clip to sl ide the voltage selection switch to the correct voltage posit ion. Vo l t a g e select ion sw it c h 8510809.book Page 23 Monday, June 13, 2005 7:29 AM[...]

24 ww w . gat eway .co m Chapter 3: G etting St arted Star ting y our computer T o start your computer: 1 Connect the monitor , keyboard, and mouse to y our compu ter . See the setup poster for setup instructions. 2 T urn o n your computer . 3 If you are starting your computer for the first time, follo w the on-screen instructio ns to set up your c[...]

25 www .gate wa y .co m Turnin g off your com puter T urning off y our computer T o turn off your computer: 1 Click Start , then click T urn Off Computer . Th e Tu r n O f f C o m p u t e r dialog box op ens. 2 Click Tu r n O f f . W indows shuts down and turns off y our comput e r . Wa r n i n g When y ou tur n off y our computer , cer tain comp o[...]

26 ww w . gat eway .co m Chapter 3: G etting St arted Restar ting (rebooti ng) y our computer If your computer does not respon d to keyboard or mouse input, yo u may h a ve to close programs tha t are not responding. If closin g unresponsive progr ams does not restore you r computer to norma l operation, you ma y have to restart (reboot ) your comp[...]

27 www .gate wa y .co m Using the k eyboard Usi n g t h e key b o ar d Standa rd keyboard This keyboard is the basic model of keyboard available with your comput er . Press these keys.. . T o ... Functi on key s Start program acti ons. Each prog ram uses diff erent functi on key s for diff erent purposes. S ee the progr am documentati on to find ou[...]

28 ww w . gat eway .co m Chapter 3: G etting St arted Multifunc tion k eyboard This keyboard is the full-fea tured model availa ble with your computer . Press these keys... To . . . Functio n ke ys Start progra m actions. Each progr am uses diff erent fun ction ke ys f or diffe rent purposes. See the progr am’ s help to le ar n mor e about functi[...]

29 www .gate wa y .co m Using the k eyboard Special -function butt ons Special-functio n buttons Icons Press to... Pre vious Return to the pre vious CD tr ack or D VD chapter . Pla y/P ause Start or pause the pla y of the CD or D VD . Stop Stop the pl ay of th e C D or D VD . Ne xt Mov e to the n ext CD tr ack or D VD chapter . V olume dow n Decr e[...]

30 ww w . gat eway .co m Chapter 3: G etting St arted A djusting the v olume Y ou can use the volume controls to ad just the overall volume and the v olume of specific sound devices in yo ur computer . T o adjust the overall volume level using hardware controls: ■ If you are using external speakers, turn the knob on the front of the speakers. -OR[...]

31 www .gate wa y .co m Configu ring the audi o jacks C onfiguring the audio jacks If the back of your computer has six audio jacks, five of the jacks are univer s a l jacks ( whi ch use a roun d mini-jack connector) and one of the ja cks is an S/PDIF digital audio connector for optical cabl e. The five universal ja c ks ca n be used for more than [...]

32 ww w . gat eway .co m Chapter 3: G etting St arted C onnec ting the modem Y our computer has a built-in 56 K modem that you can use to connect to a standard telephone line. T o connect the modem: 1 Insert one end of the modem cable into the modem jack on the back of your computer . 2 Insert the other end of the modem cable into a telephone wall [...]

33 www .gate wa y .co m Connecti ng to a cable or DSL mod em or to an Ethe rnet network C onnec ting t o a cable or DSL modem or to an Ethe rnet networ k Y our computer has a network jack tha t you can u se to connect to a cable or D S L modem o r t o a n E t h e r n e t n e t w o r k . T o connect to an Ethernet network: 1 Insert one end of th e n[...]

34 ww w . gat eway .co m Chapter 3: G etting St arted Installing a prin ter , scanner , or other peripher al de vice Y our computer has o ne or more of the following po rts: IEEE 1394 (also known as Firewire ® or i.Link ® ), Universal Serial Bus (USB), serial, a n d parallel. Y ou use these ports to connect peripheral devices such as printers, sc[...]

Ch apter 4 35 Using Drives and P or ts • Using the diskette dr iv e • Using the Zip dr iv e • Using CD or D VD driv es 8510809.book Page 35 Monday, June 13, 2005 7:29 AM[...]

36 ww w . gat eway .co m Chapter 4: U sing Drives and P orts U sing the diskette dr iv e The optional diskette drive uses 3.5-inc h diskettes (sometime s called floppy disks). Diskettes are useful for storing files or transferring f iles to a not her computer . T o use a diskette: 1 Insert the diskette into th e diskette drive with the label fa cin[...]

37 www .gate wa y .co m Using the Zip drive U sing the Zip driv e Iomega Zip drives, like diskette drives, use disks to store data. Zip disks can store 100 M B, 250 MB, or 750 MB of data. Y ou can use a Z ip d riv e t o back up files you do not use so y ou c a n r em o v e th e m f r om y o u r h a r d d ri v e . Z ip d r i v es a l s o p r o v id [...]

38 ww w . gat eway .co m Chapter 4: U sing Drives and P orts U sing the CD or DVD driv e Y ou can use your computer to enjoy a wid e variety of multimedia features. Identifyin g driv e types Y our Gateway computer may contain one of the following drive types. Look on the front of the drive for one or more o f the following logos: If your drive has [...]

39 www .gate wa y .co m Using the CD or DVD drive Inser ting a CD or DVD T o insert a CD or DVD: 1 Press the eject button on t h e CD or DVD driv e. 2 Place the disc in the t r ay with t he la bel facing up. 3 Press the eject button to close the tra y . Important Some mu sic CDs ha ve co py prote ction software . Y ou may not be ab le to pla y thes[...]

40 ww w . gat eway .co m Chapter 4: U sing Drives and P orts Pla ying a CD Use the music progra m or W indows Med ia Player on your computer to: ■ Play music CDs ■ Create MP3 music files fro m your music CDs ■ Edit music track information ■ Use your music fil es to build a music lib rary Pla ying a DVD A Digital V ersa tile Disc ( DVD) is s[...]

Ch apter 5 41 Maintaining Y our Co mputer • Car ing f or y our computer • Updating Windows • Protecting your computer from vir uses • Cleaning your computer • Restor ing y our system • Opening the computer c ase • Adding memor y and re placing the batter y 8510809.book Page 41 Monday, June 13, 2005 7:29 AM[...]

42 ww w . gat eway .co m Chapter 5: M aintaining Your Computer Ca ring for yo ur computer T o extend the life of your computer: ■ When transporting y our computer , we recommend that you put it i n the or i ginal packag ing mate rials. ■ Keep diskettes and your computer away from magnetic fields. Magnetic fields can erase data on both diskettes[...]

43 www .gate wa y .co m Updatin g Windows Upda ting Windo ws W in dows Update is t he online extension of Wi ndows that helps you to keep yo ur c omp uter up-to-date. Use W indows Update t o ch o ose upd ates for your computer’ s operating system, software, and hardware. New content is added to the site regularly , so you can always get the most [...]

44 ww w . gat eway .co m Chapter 5: M aintaining Your Computer Pro te c t i ng you r co m p uter from viruses A virus is a p rogram that attaches its elf to a file on a computer , then sp reads from one computer to another . V iruses can damage data or cause your computer to ma lfunction. Some viruses go undetected for a pe riod of time because th [...]

45 www .gate wa y .co m Protecti ng your compute r from viruses T o scan for viruse s: 1 Click Start , All Pro grams , Norton Internet Securi ty , then click No rton Internet Security . Norton Internet Security opens. 2 Click Norton AntiVirus . 8510809.book Page 45 Monday, June 13, 2005 7:29 AM[...]

46 ww w . gat eway .co m Chapter 5: M aintaining Your Computer 3 Click Scan for Viruses . 4 Click the type of sc a n you want to make in the Scan for Viruses area. T o remove a vi rus: 1 If Norton Internet Security finds a virus, follow all on-screen instructions to remove the virus. 2 T urn off your computer and leave it off fo r at least 3 0 seco[...]

47 www .gate wa y .co m Protecti ng your compute r from viruses 4 Follow the on-scr een instructions t o update your Norton I nternet Sec u rity pro gram with the latest virus p rotection files. 5 When the program has finished , c lick Finish . 8510809.book Page 47 Monday, June 13, 2005 7:29 AM[...]

48 ww w . gat eway .co m Chapter 5: M aintaining Your Computer Cleani n g y our co mputer Keeping your c omputer clean and the vents free from dust helps keep your computer performing at its be s t. Y ou may want to gather these it e ms and put to gether a computer cleani ng kit: ■ A soft, lint-free cloth ■ An aerosol can of air that has a narr[...]

49 www .gate wa y .co m Cleaning your com puter T o clean an LCD or f lat panel display monitor , use a soft clo th and water to clean the LCD screen. Squirt a little water on the cloth (never d irectly on the screen), and wipe the screen with the cloth. T o clean a CRT monitor , use a soft cloth and g lass cleaner to clean the mo nitor screen. Squ[...]

50 ww w . gat eway .co m Chapter 5: M aintaining Your Computer 4 Clean the mouse roll ers with a cotton swab d ipped in isopropyl alcohol. 5 Replace the mouse ball and lock the retaining ring into pl ace . Clea ning C Ds or D V Ds W ipe from the center to the ed ge, not around in a circle, using a p roduct made especially for the purpose. Mouse ro [...]

51 www .gate wa y .co m Restorin g your system Restoring y our sy stem Microsof t S ystem Restor e If your com puter is not work ing correctly a f ter you install a program or change a setting in the Control Panel, you may need to use Microsoft System Restor e to restore the computer to an earlier configuration. T o run Microsoft System Restore: 1 [...]

52 ww w . gat eway .co m Chapter 5: M aintaining Your Computer Restoring y our computer t o the or iginal configur ation If W indows does not start or if the two pr e vious procedures do not correct the problem, you may need to restore your computer to the original config ura tion . T o restore your computer t o the original configuration: 1 T urn [...]

53 www .gate wa y .co m Preventi ng static ele ctricity dis charge Pr ev enting sta tic elec tricity discharge The components inside your com puter are extremely sensitive to static electricity , also known as electrost atic discha rge (ESD). Before opening the com puter case, follow these guidelines: ■ T urn off y o ur co mputer . ■ W ear a gr[...]

54 ww w . gat eway .co m Chapter 5: M aintaining Your Computer Opening the case Y our computer case provides easy a c cess to internal components. Remo ving the side panel T o remove the side panel: 1 Follow the instructions in “Preventing static electricity discharge” on page 53 . 2 Shut down your computer , then disconnect the power cord and [...]

55 www .gate wa y .co m Open ing the ca se 6 Swing the side panel away from the computer , then lift th e panel away from the computer . 8510809.book Page 55 Monday, June 13, 2005 7:29 AM[...]

56 ww w . gat eway .co m Chapter 5: M aintaining Your Computer Remo ving the front bez el T o remove the front bezel: ■ Position the computer where you c an grasp the front bot tom ed ge of t he bezel, then pull the bezel ou t and away from the case. 8510809.book Page 56 Monday, June 13, 2005 7:29 AM[...]

57 www .gate wa y .co m Closin g the case Closing the case Replacing the si de panel T o replace the side panel: 1 M a ke sur e t ha t a ll of th e i nte r na l c ab le s a r e arranged inside the case so they w i ll not be pinche d when yo u close the case. 2 Align the panel tabs into the bottom case notch e s, then swing th e si de panel toward t[...]

58 ww w . gat eway .co m Chapter 5: M aintaining Your Computer Replacing the f r ont bezel T o replace the front bezel: 1 Align the latch p ins with the computer latch holes. 2 Press the bezel firmly into place. 8510809.book Page 58 Monday, June 13, 2005 7:29 AM[...]

59 www .gate wa y .co m Inst alling memor y Installing memor y When you upgrade the computer memor y , make sure that you install the correct type of memory module for your computer . Y our computer uses DIMM memory . T o install or replace DIMM mem or y: 1 Remove the side panel by following the instructions in “Remov ing the side panel” on pag[...]

60 ww w . gat eway .co m Chapter 5: M aintaining Your Computer 4 If you are re moving a DIMM from the me mory modu le bank, gently pull the plast ic tabs away from the sid es of the memory module an d remove it. - OR - If you are a dding a DIMM to an empty m e mory module ba nk , gently pull the plastic tabs away from the sides of the memo ry modul[...]

61 www .gate wa y .co m Replac ing the system ba ttery Replacing the system battery If the computer clock does not keep tim e or the set t ings in the BIOS Setup utility are not saved when you turn off your computer , replace the system battery . Use a battery of the same size and voltage as the origin a l ba ttery that was in y our computer . T o [...]

62 ww w . gat eway .co m Chapter 5: M aintaining Your Computer 8 Push the battery release tab. The battery pops o ut of the soc ket. 9 Make sure that the positive (+) side o f the new batter y is fa cing up, then press the battery into the socket unt il it snaps into place. 10 Replace the side pa nel by following the inst ruc tion s in “Replacin [...]

Ch apter 6 63 T roubleshooting • T roubleshooting typical h ardw a re and software problems 8510809.book Page 63 Monday, June 13, 2005 7:29 AM[...]

64 ww w . gat eway .co m Chapter 6: Tr oubleshooti ng Safety guidelines While troubleshooting y our computer , follow these safety guid elines: ■ Never remove your c omputer case cover while your computer is turned on and while the modem cable a nd the power cord are c onnected. ■ Make sure that you are correctly grounded before accessing inter[...]

65 www .gate wa y .co m First steps F irst steps If you have probl ems with your computer , try these things first: ■ Make sure that the power cord is connected to y our computer and an AC outlet and that the AC outlet is supplying power . ■ If you use a power strip or surge protecto r , m a k e s u r e t h a t i t i s t u r n e d o n . ■ If [...]

66 ww w . gat eway .co m Chapter 6: Tr oubleshooti ng T roubleshooting Add - in c ard s The computer do es not recog nize an add-in c ard ■ Shut down and restart y our computer . ■ Make sure that you have insta lled the re qu i red software. For more information, see the documentation that c ame with your add-in card. Aud io Audio troubleshooti[...]

67 www .gate wa y .co m Trou bleshooting Audio CD do es not pro duce sound ■ Make sure that the disc la bel is facing up, then try again. ■ Some music C D s have copy p rotection software. Y ou may not be able to play these CDs on your comp uter . ■ Make sure that the volume cont rols are turned up. For more information, see “Adjusting the [...]

68 ww w . gat eway .co m Chapter 6: Tr oubleshooti ng Co m p ut e r The computer will not start ■ Make sure that the power cord is connected to a n AC power source and your computer is turned on. Diskette drive The diskette drive is not recognized ■ Shut down and restart y our computer . Y ou c annot sa ve a file to diskette o r you see th e me[...]

69 www .gate wa y .co m Trou bleshooting Y ou see a “Disk is full” error message ■ Delete unnecessary files on the diskette. ■ T ry a diff erent diskett e. Occasion ally diskettes are flawed and c annot be rea d by th e dis kette drive . ■ Run Error checking on the diskette. For more information, see “Checking the hard drive for errors?[...]

70 ww w . gat eway .co m Chapter 6: Tr oubleshooti ng Hard driv e Y ou see an “Ins uffic ient disk spa ce ” error me ssage ■ Delete unnecessary files from the ha rd driv e us ing Disk Cleanup. F or in struc tions on deleting unnecessary files, see “Using D isk Cleanup” in Using Y our Comp uter which has been included on your hard drive. T[...]

71 www .gate wa y .co m Trou bleshooting Internet Y ou c annot conn ect to t he Internet ■ If you are using a dial-up modem, make sure th a t the modem cable is plugged into the modem jack and not t he Ethernet network jack. S e e “Bac k” on page 10 to make sure that t he connect ions have bee n made correctl y . - OR - If you are using a cab[...]

72 ww w . gat eway .co m Chapter 6: Tr oubleshooti ng People are send ing you e-mail mes sages, but you have not received an y m ail ■ Click the receive button in your e-mail program. ■ Make sure that your account w ith y o ur Internet service provider (ISP) is set up correctly . Contact your ISP fo r technical supp ort. Key b o a r d Th e ke y[...]

73 www .gate wa y .co m Trou bleshooting Y ou see a “Not en ough memory” error message ■ Close all programs, then resta rt your computer . Modem (dial-up) Y our modem d oes not dia l or does n ot connec t ■ Make sure that the mode m c able is plugged into the modem jack and no t the Ethernet network j ack. See “Bac k” on pag e 10 t o m [...]

74 ww w . gat eway .co m Chapter 6: Tr oubleshooti ng ■ Disconnect any answering machine, fax mac hine, o r printer that is on the same line as the modem. Do not co nnect these devices to the same telephone line as the modem. ■ Make sure that you are not usi ng a digital, rollover , or PBX line. These lines do not work with your mod em. ■ Che[...]

75 www .gate wa y .co m Trou bleshooting The modem is not recognized by your comput er ■ Make sure that the line connected to the modem is working and plugged into the appropriate port on y our computer . See “Bac k” o n page 10 to make sure th a t the connect ions have been made correctly . ■ If the modem shares the telephone line with a n[...]

76 ww w . gat eway .co m Chapter 6: Tr oubleshooti ng T o turn down the modem volume: 1 Click Start , then click Contr ol P anel . The Control P anel window opens. If your Control Panel is in C a tegory V ie w , click Printer s and Other Hard ware . 2 Click/Dou ble-c l ick the Pho ne and Modem Opti ons icon, then click the Modems ta b. 3 Click the [...]

77 www .gate wa y .co m Trou bleshooting Make sure that: ■ Non-shielded speaker s are not placed too close to the mon itor . ■ The monitor is n o t positioned too close to a nother monitor , electric fan, fluorescent light, metal shelf, or lase r printer . ■ Y ou demagnetize the screen using th e mo nitor’ s degauss feature. For more inform[...]

78 ww w . gat eway .co m Chapter 6: Tr oubleshooti ng Th e mouse works err at ically If the mouse pointer begin s mov i ng erra t ically across the comp uter display or becomes difficult to control precisely , cleaning the mouse will likely improve its accuracy . If you have an optical mouse, clean the m ouse by wiping the bottom with a clean, damp[...]

79 www .gate wa y .co m Trou bleshooting Print er The printer will not turn on ■ Make sure that the printer is online. Many printers have an online/offline butto n that you may nee d to p re s s. ■ Make sure that the power cable is plug ged into an AC power source. The printer is on but will not print ■ Check the cable between the prin ter a [...]

80 ww w . gat eway .co m Chapter 6: Tr oubleshooti ng 3 Right-click the name of the printer you want to use. If the menu shows a ch eck mark next to Use Printer Offline , click Use Printer O ffline to clear the check mark. ■ W ait until files have been printed before sending additio nal files to the prin ter . ■ If you print large files or many[...]

Ch apter 7 81 Networking Y our Comput er • Introducing networ king • Creating an Ether net networ k • T esting y our networ k • T roubleshooting your Ether net networ k 8510809.book Page 81 Monday, June 13, 2005 7:29 AM[...]

82 ww w . gat eway .co m Chapter 7: N etworking Your Computer Introduc tion to Netw orki ng An Ethernet network consist s of two or more computers co nnec ted together through an Ethernet cable . This conne ction type is commonly used in offices around the worl d and can be used to build c o mputer networks in t he home. Ethe rnet, F ast Ethernet ,[...]

83 www .gate wa y .co m Introduction to Networking Example r outer-based Etherne t network Th e foll owing is an e xamp le of an Ethe rnet n etwo rk. Th e net work i s made up of a r outer , a ca ble or D SL modem, you r computers, and ca bles connecting each o f these compon ents. The router is the central control point for the network. Attached t[...]

84 ww w . gat eway .co m Chapter 7: N etworking Your Computer Dete rmining if an Ethernet is already installed on your computers T o determine if Ethernet is already installed on your computer: 1 Click Start , then click Control P anel . The Cont rol Panel wi ndow o pens. If you r Co ntro l Panel is in Category V iew , click P erformanc e and Maint[...]

85 www .gate wa y .co m Creating an Ethernet ne twork Making sure yo ur broadband co nnec tion works Before you change anythi ng about your home setup, make sure that your broadba nd connection is working c orrectl y . T o test the connection, log onto the Internet us ing your current setup. If the connection is not working, contac t yo ur Internet[...]

86 ww w . gat eway .co m Chapter 7: N etworking Your Computer C onfiguring the T CP/IP protoc ol A networking protocol is a language computers use to talk to each other . One of several available protocols must be set up on each computer you plan to use on your netw ork. W e recommend you use the T ransmission Control Proto col/Internet Protocol (T[...]

87 www .gate wa y .co m Creating an Ethernet ne twork 3 Righ t-click Local Area Connection , then click Properties . The Lo cal Area Connection Proper ties dial og box op ens. - OR - If you do not have a LAN connection setup, click Create a new conne ction and follow the instructions in the New Connection W izard. 4 Click to select the Internet Pr [...]

88 ww w . gat eway .co m Chapter 7: N etworking Your Computer 6 Click the General tab. 7 Click Obtain an IP addr ess automatical ly . 8 Click OK to close the Internet Pr otocol ( TCP/IP) Pr operties dialog box. 9 Click OK to close the Local Are a Connection Pro perties di alog box . 10 Click X to c l o se the Netw ork Connections window . 11 Repeat[...]

89 www .gate wa y .co m Creating an Ethernet ne twork Setting up a network using a route r If you are setting up a network fo r more than two computers and you will be connecting your network to a high-speed Bro adband Internet connection ( c able or DSL modem), we recommend the use of a router . A router lets you access the Internet connection fro[...]

90 ww w . gat eway .co m Chapter 7: N etworking Your Computer T o set up a network using a router: 1 Plug one end of the power adapter into the AC c onnector on the router a n d the other end into a gro unded, 110V electrical outl et. 2 T urn o n your computers. 3 Plug one end of a straight-throug h network cable into any numbe red port on the rout[...]

91 www .gate wa y .co m Creating an Ethernet ne twork ■ Router Name and Domain Name - Check with yo ur ISP to see if en tries are required in these fields and, if so, what entries a re required. Normally , leaving the fields blank will work. ■ LAN IP Address - W e recommend that you accept the d efaults. ■ W AN IP Address - If your ISP assign[...]

92 ww w . gat eway .co m Chapter 7: N etworking Your Computer T esting y our netw ork Now that your home network is set up, log o n to one of y our computers and acces s a favorite Internet W eb site. If you are unable to connec t to the Internet: ■ Run the New Connection W iza rd (for more information, see “Using Y our Computer guide” on pag[...]

93 www .gate wa y .co m Trouble shooting You r Ethernet networ k T roubleshooting Y our Ethernet netw ork Y ou cannot see t he other co mputers on y our networ k ■ Make sure that your Ethernet cable is plugged into the Ethernet jack on your computer . Make sure that the other end is plug ged i nto a r outer . ■ Make sure that all c omputers are[...]

94 ww w . gat eway .co m Chapter 7: N etworking Your Computer 8510809.book Page 94 Monday, June 13, 2005 7:29 AM[...]

App endi x A 95 Safety , R egulator y , and Legal Inf ormati on • Saf ety in f orma tion • Regulator y statements • Notices 8510809.book Page 95 Monday, June 13, 2005 7:29 AM[...]

96 ww w . gat eway .co m Appen dix A: Safety, Reg ulatory, and Legal Informa tion Impor tant saf et y inf ormation Y ou r Gateway system is designed an d tested to meet the latest standards for safety of infor mation technology equipment. However , to ensure safe use of this product, it is impo rtant that t he sa fety in struc tions mark ed on the [...]

97 www .gate wa y .co m Wa r n i n g T o reduce the risk of fire, use on ly No . 26 A WG or l arger telecom municat ions line cor d. 8510809.book Page 97 Monday, June 13, 2005 7:29 AM[...]

98 ww w . gat eway .co m Appen dix A: Safety, Reg ulatory, and Legal Informa tion Regulat or y co mpliance s t a temen ts United Sta tes of America F ederal Comm unications Commi s sion (FC C) Unintenti o n al emitter per FC C Part 15 This device ha s been tested and found t o comply with th e limits for a Class B digital device, p ursuant to Part [...]

99 www .gate wa y .co m A tele phon e line c ord with a modul ar plu g is requ ired fo r use with this de vice. The mode m is des igned to be connected to the telephone netw ork or premises wiring using a compati ble mo dular jac k which is Part 68-compliant. See inst allation instructions f or de tails. The Ringer Equivalence Number (REN) is used [...]

100 ww w . gat eway .co m Appen dix A: Safety, Reg ulatory, and Legal Informa tion The Ri nger Equival ence Number ( R E N ) a s s i g n e d t o e a c h t e r m i n a l d e v i c e p r o v i d e s a n i n d i c a t i o n o f t h e maximum number of terminals all o wed to be connecte d to a telephone interface. The ter mination on an interface may c[...]

101 www .gate wa y .co m En vironmen tal information The product you have p u r chased contains extracted natu ral resources that have been used in the manufact uring process. This pr o duct may conta in substances known to be hazardous to the envir o nmen t o r to human health. T o prevent releases of harmful subs tances into the envir onment and [...]

102 ww w . gat eway .co m Appen dix A: Safety, Reg ulatory, and Legal Informa tion Noti c es Copy r ight © 2005 Gatewa y , Inc. All Rights Reserved 7565 Irvine Center Dr iv e Irvine, CA 92 618-2930 USA All Ri ghts Reserv ed This publication is protected b y copyright and all rights are re ser ved. No part of it may be reproduced or tr ansmitted by[...]

103 www .gate wa y .co m Inde x A AC power connector 10 accessories 16 safety precautions 96 activity indicators See ind icat ors application key 27 , 28 arrow keys 27 , 28 audio audio in jack 11 back sp eaker jack 12 center speaker j ack 12 configuring jacks 31 front speaker jack 12 headphone jack 12 line in jack 11 line out jack 12 micropho ne ja[...]

104 ww w . gat eway .co m connecti ons audio in 11 back speaker 12 center speaker 12 digital audio 12 digital camera 9 , 12 , 34 digital video cam era 9 , 11 , 34 Ethernet 11 , 33 external au dio 11 , 12 external speakers 12 Firewire 9 , 11 , 34 front speaker 12 headphone 12 i.Link 9 , 11 , 34 IEEE 1394 9 , 11 , 34 keyboard 9 , 12 line in 11 , 12 l[...]

105 www .gate wa y .co m troubleshooting 66 , 69 using 38 DVD/CD drive See DVD d rive Dyna mic Hos t Con figura tion P roto col 86 E electrostatic discharge (ESD ) 53 e-mail button 29 entering IP address 86 subnet mask 86 ergonomi cs 20 eSupport 15 Ethernet connecti ng 33 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack[...]

106 ww w . gat eway .co m entering 86 LAN 91 WAN 91 J jacks See conn ections K keyboard buttons 27 , 29 cleani ng 48 features 27 Multifunction keyboard features 28 PS/2 port 12 troubleshooting 72 USB port 9 , 12 keys application 27 , 28 arrow 27 , 28 directional 27 , 28 function 27 , 28 Multifunction keyboard 28 navigatio n 27 , 28 numeri c 27 , 28[...]

107 www .gate wa y .co m navigatio n keys 27 , 28 network jack 33 testing 92 troubleshooting 78 , 93 network jack 11 next button 29 Norton Internet Security 44 numeri c keypad 27 , 28 indicator 27 , 28 O online help 3 , 5 button 29 online search button 29 opening comput er case 54 front bezel 56 P Pad Lock indicator 27 , 28 parallel port 11 passwor[...]

108 ww w . gat eway .co m scanner installing 34 screen cleani ng 48 troubleshooting 76 Scroll Lock indicator 27 , 28 search button 29 searching in H elp a n d Support 4 serial number 15 serial port 12 service plan 5 setting up safety precautions 96 shutting down c omputer 25 , 26 side panel removing 54 replacing 54 sound adjustin g 29 , 30 controls[...]

109 www .gate wa y .co m V video playi ng 40 S-Video out jack 11 virus prot ect ing ag ainst 44 removing 44 voltage switch 11 , 23 volume adjustin g 29 , 30 adjus ting modem 75 buttons 29 controls 29 , 30 muting 29 , 30 troubleshooting 80 W WAN IP Address 91 Web browser button 29 Windows Product Key Code 14 restoring 51 Windows key 27 , 28 Windows [...]

110 ww w . gat eway .co m 8510809.book Page 110 Monday, June 13, 2005 7:29 AM[...]

MAN E-6500 USR GDE R0 6/05[...]