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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of GE 21006, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of GE 21006 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of GE 21006. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of GE 21006 should contain:
- informations concerning technical data of GE 21006
- name of the manufacturer and a year of construction of the GE 21006 item
- rules of operation, control and maintenance of the GE 21006 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of GE 21006 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of GE 21006, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the GE service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of GE 21006.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the GE 21006 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
1 We br ing good things t o lif e. 2.4 GHz Dual Handset Call W aiting Caller ID Cor dless T elephone User ’ s Guide 21 006[...]
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Page 2
2 E QUIPMENT A PPROV AL I NFORMA TION Y our telephone equipment is appro ved for connection to the Public S witc hed T elephone Network and is in compliance with parts 1 5 and 68, FCC Rules and R egulations and the T ec hnical Requirements for T elephone T erminal Equipment published by ACT A. 1 Notification to the Local T elephone Compan y On the [...]
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Page 3
3 SEE MARKING ON BOTTOM / BACK OF PRODUCT RISK OF ELECTRIC SHOCK DO NOT OPEN W ARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOLT AGE” INSIDE THE PRODUCT . CAUTION: TO REDUCE THE RISK OF ELECT[...]
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Page 4
4 SA VE THESE INSTRUCTIONS R EVIEWING , C HANGING , OR D ELETING I NFORMA TION S T ORED IN M EMOR Y .... 25 D IALING A N UMBER FROM M EMOR Y ... 26 C HAIN D IALING FROM M EMOR Y ......... 27 C ALLER ID ........................................ 27 C ALLER ID E RROR C ODES ................ 28 R ECEIVING AND S T ORING C ALLER ID R ECORDS ..............[...]
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Page 5
5 I NTRODUCTION CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPOR T ANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. Congratulations on purc hasing the GE Dual Cordless Handset T elephone S ystem. This system operates in the 2.4 GHz f[...]
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Page 6
6 IMPORT ANT: Because cordless phones operate on electricity , you should have at least one phone in your home that isn’ t cordless, in case the power in your home goes out. IMPORT ANT: In order to use all of the features of this telephone, you must subscribe to two separate services available from your local telephone company: the standard Name/[...]
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Page 7
7 i n t 9 wxyz 6 mno 3 def 8 tuv 5 jkl 2 abc 7 pqrs 4 ghi 1 0 oper # pause * tone v v ringer page flash redial T ALK format c o n f e r e n c e c a l l b a c k c i d / v o l talk/callback button soft keys display for mat/conference button cid/vol (up or down ar row) buttons re dial button page/int button ringer button flash button *tone button #pau[...]
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Page 8
8 B ASE L A YOUT H ANDSET C HARGE C RADLE L A YOUT in use/ page c harge page page button/indicator antenna in use/page indicator charge indicator Back Side c harge charge indicator AC power supply[...]
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Page 9
9 P ARTS C HECKLIST Make sure your pac k age includes the items shown here. M ODULAR J ACK R EQUIREMENTS Y ou need an RJ1 1C type modular jac k, which is the most common type of phone jac k and might look like the one pictured here. If you don ’t have a modular jac k, call your local phone company to find out how to get one installed. Base Dual H[...]
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Page 10
10 I MPORT ANT I NST ALLATION I NFORMA TION • Never install telephone wiring during a lightning storm. • Never install telephone jac ks in wet locations unless the jac k is specifically designed for wet locations. • Never touc h non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interfac[...]
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Page 11
11 I NST ALLING THE P HONE Choose the best location to install your base and handset c harge cradle. Y our base and handset c harge cradle should be placed on a level surface suc h as a desk or table top, or you may mount the base on a wall. C ONNECTING THE AC (E LECTRICAL ) P OWER 1. On the base, plug one end of the power supply cord into the powe[...]
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Page 12
12 C ONNECTING THE T ELEPHONE L INE On the base, plug the one end of the telephone line cord into the jac k on the bac k of the base and the other end into a modular wall phone jac k. W ALL M OUNTING THE B ASE NOTE: For best results, leave the base on a flat sur face during initial charging before you hang it on the wall. 1. T urn the base over . 2[...]
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Page 13
13 5. Press the OK sof t k ey to save your selection. NOTE: Press the EXIT soft key once to keep the previous setting and return to the main menu. A REA C ODE Make sure your handset is in the menu mode. 1. P ress the cid/vol (up and down ar row) button to mo ve the cur sor to AREA CODE . 2. P ress the OK sof t k ey and SET AREA CODE - - - shows in [...]
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Page 14
14 T ONE /P ULSE Most telephone systems use tone dialing, however , some may still use pulse dialing. This system is pre-set to tone dialing. Depending on your service type, set the dialing mode as follows: Make sure your handset is in the menu mode. 1. P ress the cid/vol (up and down arrow) but tons to move the cursor to T ONE/PULSE. 2. Press the [...]
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Page 15
15 1. P ress the cid/vol (up and down ar row) button to mo ve the cur sor to RE GISTRA TION. 2. Press the OK sof t k ey and RE GISTER HANDSET? shows in the display . 3. Press the OK sof t k ey and HOLD BASE P AGE W AIT FOR BEEP shows in the display . 4. Press and hold the page but ton on the base unit until you hear a long tone at the handset. CONF[...]
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Page 16
16 3. Press the OK sof t k ey and MO VE NEAR T O BASE then CONFIRM DERE GISTRA TION? appears in the display . 4. Press the OK sof t k ey again and HANDSET DERE GISTERED shows in the display . Y ou will hear a confirmation tone. NOTE: Press the EXIT soft key once to keep the previous setting and return to the main menu. G LOBAL D E - REGISTRA TION I[...]
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Page 17
17 NOTE: T o deactivate the walkie talkie feature, press the EXIT soft key on each handset to return to standby mode. Y ou will hear a confirmation tone. D EF AUL T S ETTING As you become familiar with this system, you may prefer to use the system’ s original settings. F ollow the steps below to return to the factory default set tings. Make sure [...]
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Page 18
18 A NSWERING A C ALL 1. Pic k up the handset and press the talk/callbac k button on the handset. 2. When finished, press talk/callbac k to hang up. NOTE: Adjust the handset volume by pressing the cid/vol (up or down arrow) button during a call. C ALL T IMER After you press the talk/callbac k but ton on the handset, the built-in call timer shows on[...]
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Page 19
19 NOTE: When the handset is set to RINGER OFF , the ringer off icon displays continuously until the ringer is turned back on. F LASH /C ALL W AITING If you subscribe to the combined Call W aiting Caller ID service from your local telephone company , you will receive Caller ID information (if available) on Call W aiting calls. During a phone call, [...]
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Page 20
20 P AGE The page feature helps you locate a misplaced handset. T o send and receive pages, all handsets must be registered. If your handset is not registered, follow the instructions in the Registration section of this manual. H ANDSET TO H ANDSET P AGING Dual handsets will be respectively assigned with handset 1 and handset 2. Make sure the phone[...]
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Page 21
21 1. Dial the telephone number and wait for the line to connect. 2. When your call is answered, press the * tone button on the handset number pad to temporarily c hange from PULSE dialing to T ONE dialing. 3. F ollow the automated instructions to get the information you need. 4. Hang up the handset and the phone automatically returns to PULSE (rot[...]
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Page 22
22 R ECEIVING AN I NTERCOM C ALL When an intercom call is received, the handset rings. T o answer the intercom call, press the page/int but ton on the handset. A DV ANCED I NTERCOM F EA TURES R ECEIVING AN I NCOMING T ELEPHONE C ALL D URING AN I NTERCOM C ALL During an intercom call, if a telephone call is received, both intercom user s are aler te[...]
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Page 23
23 T HREE -W AY C ALLING 1. During an external call, press the HOLD soft key to place external call on hold. 2. P ress the CONF sof t key . LINE ON HOLD EXTENSION? shows in the display . 3. Use the touc h tone pad to select Handset 1 or Handset 2. Y ou will hear a paging tone and P AGING FROM . . . shows in the display on the receiving handset. NOT[...]
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Page 24
24 M EMORY The handset has memory dialing storage areas. F i fty 15-c haracter names and 24-digit telephone numbers may be stored in the handset memory . S TORING N AMES AND N UMBERS IN M EMORY 1. Make sure the phone is OFF (not in T ALK mode). 2. P ress the DIR soft key to display SELECT MEMO R Y 0 1 -50. 3. P ress the desired memory location but [...]
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Page 25
25 S TORING A R EDIAL N UMBER 1. Mak e sure the phone is OFF (not in T ALK mode). 2. Press the DIR sof t k ey to display SELECT MEMOR Y 0 1-50. 3. Press an y number k ey (0 1 -50) to store the phone number in that memory location, or press cid/vol (up and down ar row) button to scroll to the desired memory location. 4. Press the EDIT sof t k ey and[...]
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Page 26
26 To Chang e: Use the same procedure to c hange a stored number as you do to store a number and just replace one stored phone number with a dif ferent one. To Delet e: 1. Mak e sure the phone is OFF (not in T ALK mode). 2. Press the DIR sof t k ey to display SELECT MEMOR Y 0 1-50. 3. Press the cid/v ol (up or down arrow) but ton to scroll to the r[...]
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Page 27
27 C HAIN D IALING FROM M EMORY Use this feature to make calls that require a sequence of number s, suc h as a calling card number used for a frequently called long distance number . The following example shows how you can store eac h part of the dialing sequence and use c hain dialing to make a call through a long distance service: The Number For [...]
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Page 28
28 C ALLER ID E RROR C ODES V arious Caller ID er ror messages may appear in the display . Refer to the Caller ID Display Messages section for more information. R ECEIVING AND S TORING C ALLER ID R ECORDS When you receive a call, the Caller ID information is transmitted between the first and second ring. The Caller ID information appears on the dis[...]
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Page 29
29 R EVIEWING THE C ALLER ID L IST As calls are received and stored, the display is updated to let you know how many calls have been received. T o scroll through Caller ID list: 1. P ress the cid/vol (up or down ar row) button to review the newest Caller ID record. 2. P ress the cid/vol (up or down ar row) button to review the oldest Caller ID reco[...]
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Page 30
30 1. Use the cid/vol (up or down ar row) button to scroll to the desired Caller ID record. 2. P ress the SA VE sof t k ey to display SELECT MEMOR Y 0 1-50. 3. Use the touc h tone pad to enter a memory location number (for example, press 0 1 to store the record in memory location one). If the memory location had an existing memory record, you must [...]
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Page 31
31 3. If the number will not dial as shown, press the format/conference button. R epeat if necessary , until the correct number of digits show in the display . 4. Press the talk/callbac k but ton on the handset. The number dials automatically . NOTE: If the number is corrupted, such as a number in a name or an alphabetical character in a number , y[...]
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Page 32
32 C HANGING THE B A TTERY CAUTION: T o reduce the risk of fire or personal injury , use only the battery 5-2459 that is compatible with this unit. Make sure the 5telephone is OFF before you replace bat tery . 1. R emove the bat tery compartment door . 2. Disconnect the cord at tac hed to the bat tery pac k from the jac k inside the bat tery compar[...]
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Page 33
33 B EL T CLIP AND O PTIONAL H EADSET C ONNECTING THE B EL T CLIP To attac h the belt clip, inser t the sides of the belt clip into the slots on eac h side of the handset. Snap the ends of the belt clip into place. C ONNECTING AN O PTIONAL H EADSET TO THE H ANDSET Eac h handset can be used with an optional headset hands free operation. 1. Connect t[...]
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Page 34
34 D ISPLA Y M ESSAGES The following indicators show the status of a message or of the unit. INCOMPLETE D A T A Caller ID information has been interrupted during transmission or the phone line is excessively noisy . ENTER NAME P rompt telling you to enter the name in one of the 50 memory locations. LINE IN USE Displays on handset while the line is [...]
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Page 35
35 PA GING or S omeone has pressed the page/int but ton on the PA GING FROM base or handset. BL OCKED NUMBER The person is calling from a number that has been bloc k ed from transmission. REPT R epeat call message. Indicates that a new call from the same number was received more than once. NO CALLS There are no Caller ID records stored in memory . [...]
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Page 36
36 T ROUBLESHOOTING G UIDE T ELEPHONE No dial tone • Chec k installation: Is the base power cord connected to a working electrical outlet? Is the telephone line cord connected to the base unit and the modular w all jac k? • Connect another phone to the same jac k. If it doesn’t work, the problem might be your wiring or local service. • Is t[...]
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Page 37
37 Y ou experience static, noise, or fading in and out • The handset may be out of range. Move closer to base. • Make sure base is not plugged into an electrical outlet with another household appliance. If necessary , relocate the base. • Charge the bat tery (for 12 hours). Unit beeps • Clean the c harging contacts on the cordless handset a[...]
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Page 38
38 C ALLER ID No Display • Be sure the battery is properly c harged (for 1 2 hour s). Or replace the battery . • Make sure the unit is connected to a non-switc hed electrical outlet. Disconnect the AC power supply from the base and reconnect it. Caller ID Er ror Message • The unit displays this message if it detects anything other than valid [...]
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Page 39
39 G ENERAL P RODUCT C ARE To k eep your unit working and looking good, follow these guidelines: •A v oid dropping the handset, as well as other rough treatment to the phone. • Clean the phone with a soft cloth. • Never use strong cleaning agents, paint thinner , abrasive powder , alcohol, or other c hemical products to clean the unit. Doing [...]
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Page 40
40 S ERVICE This product may be serviced only by the manufacturer or its authoriz ed service agents. Changes or modifications not expressly approved by A TLINKS US A, Inc. could void the user ’ s authority to operate this product. F or instructions on how to obtain service, refer to the w arranty included in this guide or call customer service at[...]
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Page 41
41 Please mak e sure that this f orm has been filled out complet ely . DESCRIPTION AC power supply A CCESSORY O RDER F ORM CA T ALOG NUMBER TOT AL QUANTITY PRICE* Belt Clip *Prices are subject to change without notice. T otal Merc handise.........................................$_______________ S ales T ax...........................................[...]
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Page 42
42 I NDEX A Accessory Order Form 41 Advanced Intercom Features 22 Answering a Call 18 Area Code 13 Auto Standby 18 B Base Layout 8 Basic Operation 17 Battery 38 Battery S afety Precautions 32 Belt clip and Optional Headset 33 C Call T imer 18 Caller ID 27 , 38 Caller ID Error Codes 28 Causes of P oor Reception 39 Chain Dialing from Memory 27 Changi[...]
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Page 43
43 M Making a Call 17 Making an Intercom Call 21 Memory 24 Modular Jac k Requirements 9 Mute 20 P P age 20 P aging from the Base/Group Page 20 Pa r ts Chec klist 9 P re-Dialing 1 8 P rogrammable F unctions 12 R R eceiver V olume Control 21 R eceiving an Incoming T elephone Call During an Intercom Call 22 R eceiving an Intercom Call 22 R eceiving an[...]
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Page 44
L IMITED W ARRANTY What your war ranty covers: • Defects in materials or workmanship. F or how long af ter your purc hase: • One year , from date of purc hase. (The war ranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whic hever comes first.) What we will do: •P rovide you with a [...]