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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of GE 27918, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of GE 27918 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of GE 27918. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of GE 27918 should contain:
- informations concerning technical data of GE 27918
- name of the manufacturer and a year of construction of the GE 27918 item
- rules of operation, control and maintenance of the GE 27918 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of GE 27918 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of GE 27918, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the GE service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of GE 27918.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the GE 27918 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Model 27907 Series DECT 6.0 Cor dless Handset Speakerphone Answering Syst em User ’s Guide Y our new GE telephone system is E XP AND ABLE up to a total of 4 handsets (by purchase of optional Model 27907 handset with char ge cradle)[...]
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Page 2
2 Equipment Approv al Information Y our telephone equipment is appr oved for connection to the Public Switched T elephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the T echnical Requirements for T elephone T erminal Equipment published by ACT A . 1 Notification to the Local Telephone Company On the bottom of[...]
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Page 3
3 Notes • This equipment may not be used on coin ser vice pr ovided by the telephone company. • Party lines are subject to state tariffs, and therefor e, you may not be able to use your own telephone equipment if you ar e on a party line. Check with your local telephone company. • Notice must be given to the telephone company upon permanent d[...]
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Page 4
4 The telephone company may make changes in its communications facilities, equipment , operations or procedur es where such action is requir ed in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes ar e expected to affect the use or performance of your telephone equipment , the telephone company must[...]
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Page 5
5 If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measur es: • Reorient or relocate the r eceiving antenna (that is, the antenna for radio or television that is [...]
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Page 6
6 Hearing Aid Compatibility (HA C) This telephone system meets FCC standar ds for Hearing Aid Compatibility. Licensing Licensed under US Patent 6,427,009. FCC RF Radiation Exposur e Stat ement This equipment complies with FCC RF radiation exposur e limits set forth for an uncontrolled environment . This equipment should be installed and operated wi[...]
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Page 7
7 E quipmEnt A pprov Al i nformA tion .................................... 2 i ntErfErEncE i nformA tion ................................................ 4 H E Aring A id c omp A tibility (HAc) .................................... 6 l icEnsing ........................................................................ 6 fcc rf r AdiA tion E xp osurE s[...]
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Page 8
8 p rogrAmming tHE t ElEpHonE ......................................... 23 s t andBy s Creen ....................................................................... 23 P rogr amming f unCtions ........................................................ 23 r oom m onitor ( aPPliCaBle onl y with additional handsets ) ....................................[...]
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Page 9
9 t ElEpHonE o pErA tion .................................................... 39 V isual i ndiCa tors ..................................................................... 39 B ase ...................................................................................... 39 h andset ......................................................................[...]
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Page 10
10 r eCeiVing an i nComing C all d uring an i nterCom C all 49 u sing i nterCom with e x ternal t elePhone C alls .......... 49 t wo -w a y C alling .............................................................. 49 t hree -w a y C alling .......................................................... 50 t ransferring e x ternal C alls to o ther h andset[...]
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Page 11
11 s Creening C alls from the B ase ............................................ 65 m essage P layBaCk ................................................................... 65 m emory f ull ............................................................................ 66 e rasing m essages ...............................................................[...]
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Page 12
12 Introduction CA UTION: When using telephone equipment , there ar e basic safety instr uctions that should always be followed. R efer to the IMP OR T ANT SAFE T Y INSTRUCTIONS provided with this product and sav e them for future refer ence. IMP OR T ANT : Because cordless phones operate on electricity, you should have at least one phone in your h[...]
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Page 13
13 T elephone J ack R equirements T o use this phone, you need an RJ11C type modular telephone jack , which might look like the one pictur ed here, installed in y our home. If you don’t have a modular jack, call your local phone company to find out how to get one installed. Installation Digital Security Syst em Y our cordless phone uses a digita[...]
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Page 14
14 or your new telephone. If you are concerned with inter ference, please r efer t o the owner ’s manual for these devices on how to properly set channels to avoid int erference. T ypical devices that may use the 1.9 GHz frequency for communication include wireless audio/video senders, wireless computer networks, multi- handset cordless telephone[...]
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Page 15
15 Handset Layout Vol Boost (volume boost button) T ALK/CALL BA CK (button) format/conf (format/conference button) delete (butt on) SPE AKER (button) 4 / < (play/stop butt on) 7 (review button) 8 (skip button) program/mute (button) redial (button) #pause/ringer (button) INT (int er com button) erase (button) flash/answerer (button) * exit (butt[...]
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Page 16
16 Base Layout VMWI / Visual Ringer (Indicator) review (button) PLA Y/STOP (button) skip (button) language (button) DA Y/CHECK (butt on) HOUR (button) MIN (minute butt on) Message Counter (indicat or) page (button) SPE AKER volume 5 / 6 (buttons) ans on/off (answerer on/off button) memo (button) announce (button) delete (butt on) message speed (but[...]
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Page 17
17 Installing the Phone Installing the Handset Batter y NO TE: You must connect the handset battery before use. CA UTION: T o reduce the risk of fire or personal injury, use only the Thomson Inc. approv ed model 5-2721 Nickel-metal Hydride battery (Ni-MH), which is compatible with this unit . 1. Locate battery and battery door which are packaged t[...]
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Page 18
18 4. Insert the battery pack . 5. Close the battery compar tment by pushing the door up until it snaps into place. Base Station 1. Choose an ar ea near an electrical outlet and a telephone wall jack (RJ11C), and place your cor dless telephone on a level surface, such as a desktop or tabletop, or y ou may mount it on the wall. 2. Plug one end of th[...]
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Page 19
19 4. Place the handset in the base cradle. The charge/in use indicator turns on, verifying the battery is char ging. 5. Allow the phone to char ge for 16 hours prior to first use. If you don’t pr operly charge the phone, battery performance is compromised. CA UTION: T o reduce risk of personal injury, fire, or damage use only the 5-2760 pow er[...]
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Page 20
20 Setting the Voice Pr ompt Language The default voice pr ompt language is English. T o change the answering system’s voice prompt language, • Press the language button on top of base to change to the FRENCH voice pr ompt . The unit announces “ OPTION FRANCAISE “ and Fr shows in the message counter . • P ress the language button again to[...]
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Page 21
21 5. After the time is set , the r eal time clock will be displayed on the handset within 1 minute. N O T E : Y o u mu s t se t th e da y ma nu al ly . Y o u ma y c h oo se t o s et t he t im e ma nu al ly a s w e l l , al th ou gh t h e ti me i s au tom at ic al ly t ra ns mi tte d by y ou r l o ca l ph on e co mp an y as p a rt o f C a ll er I D[...]
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Page 22
22 1. Make sure the answering system is ON . 2. Pr ess and hold the announce button until the speaker announces “ RECORD ANNOUNCEMENT AFTER TONE “ . 3. Begin speaking after you hear the beep . 4. Release the button when y ou finish your announcement . NO TE: If you choose not t o r ecord an outgoing announcement , a default announcement plays [...]
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Page 23
23 Programming the T elephone Standby Scr een Th e han dset dis play s th e han dset num ber an d us er name . Programming Functions The system uses a menu structure to give y ou access to all of the built-in featur es. Y ou may program the following items in main menu: Room Monitor and Handset Setup. Room Monitor (applicable only with additional h[...]
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Page 24
24 5. Use the touch tone pad to enter the handset number to be monitored. NO TE: When this phone syst em is expanded (up to 4 handsets by purchase of optional Model 27918 handset with rechar ge cradle), handsets are named HANDSET 1, HANDSE T 2, HANDSE T 3 and HANDSE T 4 r espectively. 6. The r eceiving handset will turn on the microphone and the or[...]
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Page 25
25 Handset Setup 1. Make sur e your phone is OFF (not in talk mode). 2. Pr ess the mute/program button to go to the main menu. 3. Pr ess caller ID-volume ( 6 or 5 ) button to scr oll to HANDSET SE TUP . 4. Pr ess mute/program button to confirm and y ou may program the following items: Language, Handset Name, Ringer T one, Ringer Volume, VIP Melody[...]
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Page 26
26 4. Pr ess the mute/program button to sav e your selection. Y ou will hear a confirmation tone and the selected language shows in the display. Handset Name From the Handset Setup Menu: 1 . P r e s s t h e caller ID-volume ( 6 or 5 ) button to scroll to the HANDSET NAME sub-m e n u . 2. Pr ess mute/program button to enter the menu. HANDSET NAME s[...]
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Page 27
27 Ringer T one Y ou may choose from ten different ringer tones and ten different melodies. From the Handset Setup Menu: 1. P r es s t h e caller ID-volume ( 6 or 5 ) b u tt o n t o s cr o l l t o th e RINGER T ONE sub-m e n u . 2. Pr ess mute/program button to enter the menu. SET RINGER T ONE 01 shows in the display. 01 is default setting. 3. Use [...]
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Page 28
28 3 . Us e th e t o u ch t on e pa d on t he h a n d s et t o se le ct 1 , 2 or 3 , or u s e th e caller ID-volume ( 6 or 5 ) bu tt on t o sc ro ll t o y o u r s e le ct io n. H I is t he d ef a u l t se tt in g. 4. Pr ess the mute/program button to sav e your selection. Y ou will hear a confirmation tone and the new volume setting shows in the d[...]
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Page 29
29 Storing VIP Melody From the Handset Setup Menu: 1. Press the caller ID-volume ( 6 or 5 ) button to scr oll to VIP MELOD Y sub-m e n u . 2. Press mute/pr ogram button to select VIP melody feature and then display VIP 1 recor d. - I f VIP1 does NO T contain any specific number/records, it will display EMPT Y . 3. Press caller ID-volume ( 6 or 5 )[...]
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Page 30
30 8. Pr ess mute/program button to confirm. NO TE: If the desired number/recor d was previously stored in any one of the ten VIP melody recor ds, DUPLICA TE NUMBER shows in the display. Changing a Stored VIP Melody Recor d Use the Storing VIP Melody pr ocedure to change the number of a selected recor d and replace the old phone number with new ph[...]
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Page 31
31 Key T one From the Handset Setup Menu: 1. Pr ess the caller ID-volume ( 6 or 5 ) button to scr oll to the KEY TONE sub-m e n u . 2. Pr ess mute/program button to enter the menu. SET KEY T ONE 1ON 2 OFF shows in the display. 3. Use the touch tone pad on the handset to select 1 or 2, or use the caller ID-volume ( 6 or 5 ) button to scr oll to your[...]
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Page 32
32 4. Press the mute/pr ogram button to confirm your selection. NO TE: If both AUDIO PREDIAL and KEY TONE ar e set to on, AUDIO PREDIAL will take the priority in dialing mode. Message Alert (for answering syst em) This feature sets y our answering system to give an alert tone every 10 seconds when there ar e new messages. From the Handset Setup Me[...]
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Page 33
33 2. Pr ess mute/program button to enter the menu. R I N G T O A N S W E R 3 4 5 6 TS shows in the display. 3. Use the caller ID-volume ( 6 or 5 ) button to scroll to the your selection. The default setting is 5 . 4. Press the mute/pr ogram button to confirm. Y ou will hear a confirmation tone and the new setting shows in the display. NO TE: If [...]
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Page 34
34 3. Use the touch-tone pad to enter your new 3-digit security code. The default setting is 123 . 4. Press the mute/pr ogram button to confirm. Y ou will hear a confirmation tone and the new security code shows in the display. NO TE: If you make a mistake, use the delete button t o delete the security code and begin again. Area Code From the Han[...]
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Page 35
35 T one/Pulse From the Handset Setup Menu: 1. Pr ess the caller ID-volume ( 5 or 6 ) button to scr oll to the T ONE PULSE sub-menu. 2. Pr ess mute/program button to enter the menu. T ONE/ PULSE 4 1T ONE 2PULSE shows in the display. The default setting is “ 1 T ONE ” . 3. Use the touch-tone pad or caller ID-volume ( 5 or 6 ) to enter 1 T ONE or[...]
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Page 36
36 4. If y ou select 1YES , press the mute/pr ogram button. HOLD BASE P AGE FOR 5 SEC ONDS , THEN PRESS HANDSET PROGRAM shows in the display. (Y our handset should be held near the base during registration pr ocess.) 5. Pr ess and hold the page button on the base unit , the charge/in use indicator flashes. Pr ess the handset mute/ program button. [...]
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Page 37
37 3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the caller ID-volume ( 6 or 5 ) button to scr oll to 1YES or 2NO . W ARNING: It is not recommended that a handset be de-registered unless absolutely necessary because once a handset is de- registered, that handset’s t elephone featur es cannot be used until the handset is re- re[...]
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Page 38
38 Global De-registration If one or more handsets becomes lost , y ou should de- register all handsets to ensur e proper system operation. W ARNING: It is not recommended that a handset be de-registered unless absolutely necessary because once a handset is de- registered, that handset’s t elephone featur es cannot be used until the handset is re-[...]
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Page 39
39 From the Handset Setup Menu: 1 . P r e s s t h e caller ID-volume ( 6 or 5 ) b u t t o n t o s c r o l l t o t h e DEF AUL T SET TING sub-m e n u . 2. Pr ess the mute/program button to enter the menu. DEF AUL T SET TING 1YES 2NO shows in the display. The default setting is 2NO . 3. Use the touch-tone pad to select 1YES or 2NO , or use the caller[...]
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Page 40
40 Handset The T ALK/CALL B A CK and SPE AKER indicator buttons flash when you r eceive a call and r emain lit during a call. The keypad and CID will also light when a call is r eceived. VMWI / Visual Ringer Indicator on Handset IMP OR T ANT : In order to use this unit’s Voice Mail Waiting Indicator (VMWI) feature, you must subscribe to this ser[...]
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Page 41
41 Making a Call 1. Pr ess the T ALK/CALL B A CK or SPE AKER button. Dial the desired number . - OR - Dial the number first , then press the T ALK/CALL BACK or SPE AKER button. - OR - Press the caller ID-v olume ( 6 or 5 ) button to select the desired r ecord, then press the T ALK/CALL BACK or SPE AKER button. 2. When finished, pr ess the T ALK/C[...]
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Page 42
42 NO TE : Ad ju st th e ha ndse t vo lume by pre ssin g th e ca ll er ID-v olu me ( 6 or 5 ) butto n dur ing a ca ll. Call Timer A f t er y o u pr e s s t h e T AL K/ CA LL BA CK b u tt o n o n t h e h a nd s e t, t h e b u i lt - i n c al l ti m e r s h o ws o n t h e d i s p la y an d c ou n t s t h e le n g t h of t i m e o f t h e c a ll i n m[...]
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Page 43
43 Flash/Call Waiting If y ou subs crib e to t he c omb ined Cal l Wa it in g Cal ler ID s ervi ce fr om yo ur l ocal tel ep ho ne co mpan y, y ou w il l re cei ve C alle r ID in fo rma tion (if ava il ab le ) o n Ca ll W aiti ng c al ls. Dur ing a ph on e ca ll , y ou w ill hear a b ee p t o in dica te a no th er ca ll i s wa itin g on th e lin e [...]
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Page 44
44 3. Press the r edial button fir st , then use the caller ID-volume ( 6 or 5 ) button to select the desired r edial number . - Press the caller ID-v olume ( 5 ) to review the oldest call and scroll tow ard the most r ecent calls (higher number s). - Press the caller ID-v olume ( 6 ) to review the newest call and scroll to older calls (low er num[...]
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Page 45
45 Handset to Handset Paging (applicable only with additional handsets) 1. Make sur e the phone is OFF (not in talk mode). 2. Pr ess and release the int button on a handset . P A GING EX TENSION? shows in the display. 3. Use the touch-tone pad to enter the handset number y ou want to page. 4. T o cancel the page, press the exit , int , or T ALK/CAL[...]
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Page 46
46 Paging fr om the Base/Group P age Use the base-only to page all register ed handsets at the same time. 1. Press the page button on the base. All handsets beep for two minutes, and P AGING FROM BASE shows on each handset’s display. 2. T o cancel the page, press the page button on the base, or press the T ALK/CALL BACK button or the exit button [...]
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Page 47
47 Volume Boost During a conversation, you may incr ease the volume by pressing the V olume Boost button on the side of the handset , A UDIO BOOST will show in display. The volume will r eturn to its original setting when you hang up the phone or if y ou press the V ol Boost button again during conversation. NO TE: The Volume Boost feature can be t[...]
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Page 48
48 4. W ai t f or t he p erso n at t he rece ivin g ha nd se t to pres s th e int button. NO TE: If the receiving handset does not answer within two minutes, the intercom call is automatically canceled. The originating handset displays NO ANSWER . 5. When finished, press the exit button or int button on either handset to deactivate the inter com. [...]
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Page 49
49 Advanced Intercom F eatures Receiving an Incoming Call During an Intercom Call If you r eceive a telephone call during an inter com call, the intercom call is immediately terminated and both handsets ring. Either handset user may press the T ALK/CALL BACK button to answer the call. Using Intercom with External Telephone Calls During a telephone [...]
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Page 50
50 2. When finished, pr ess the exit button or int button to end the intercom call, r eturn to the talk mode, and resume your original telephone conversation. Three-W ay Calling 1. During an external call, pr ess the int button. LINE ON HOLD EX TENSION? shows in the display. 2. Use the touch-tone pad to select Handset #. Y ou will hear a paging to[...]
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Page 51
51 T ransferring External Calls t o Other Handsets During an external call, you may transfer the external call to another handset . 1. Pr ess the int button on the originating handset to put an external call on hold, and then page the receiving handset . 2. Use the touch-tone pad on the handset to select Handset #. Y ou will hear a paging tone. P A[...]
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Page 52
52 Caller ID (CID) IMP OR T ANT : In order to use this unit’s Caller ID features, y ou must subscribe to either the standard Name/Number Caller ID Service or Call Waiting Caller ID Service. To know who is calling while you ar e on the phone, you must subscribe to Call Waiting Caller ID Ser vice. This unit receiv es and displays information transm[...]
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Page 53
53 • When you hear the call w aiting beep in the handset receiv er , press the flash/answer er button to put the current call on hold and answ er the incoming call. Press FLASH/ answer er again to return to the original call. Receiving CID R ecords When you r eceive a call, the Caller ID information is transmitted between the first and second r[...]
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Page 54
54 Reviewing CID R ecords As calls are r eceived and stored, the display is updated to let you know how many calls have been r eceived. To scr oll CID recor ds: 1. Make sure the phone is OFF (not in talk mode). 2. Press the caller ID-volume ( 6 ) button to r eview the newest CID r ecord. 3. Pr ess the caller ID-volume ( 5 ) button to r eview the ol[...]
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Page 55
55 Number of digits Explanation Example Eleven digits long distance code “1 ” 1-317-888-8888 +3-digit area code +7-digit telephone number . T en digits 3-digit area code + 317-888-8888 7-digit telephone number . Seven digits 7-digit telephone number . 888-8888 Storing CID Records in Internal Memory Y ou may also store CID information in the pho[...]
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Page 56
56 NO TE: If the memor y location is occupied, REPL A CE MEMO? is displayed, and you must confirm replacement by pr essing the memor y button. NO TE: Press the exit button once t o keep the previous setting (making no changes) and return to the menu. NO TE: If the select ed CID recor d contains any information that is non-numeric, the unit will no[...]
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Page 57
57 4. Press the delete button to erase the r ecord showing in the display. The display shows DELETED . NO TE: Press the exit button t o return to the standby mode without deleting any CID recor ds. Deleting All CID Recor ds 1. Make sur e the phone is OFF (not in T ALK mode). 2. Use the caller ID-volume ( 6 or 5 ) button to display any Caller ID rec[...]
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Page 58
58 3. Pr ess the desired memory location button (01 thr ough 50) or use the caller ID-volume ( 6 or 5 ) button to scr oll to desired the memory location. NO TE: If the memor y location is occupied, the memory location number and stored name and telephone number shows in the display. If the memory location is empty, EMPT Y shows in the display. 4. P[...]
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Page 59
59 7. Use the touch-tone pad to enter the telephone number (up to 20 digits, including pauses (press #pause/ringer button), and press the memory button again to save the recor d. The unit beeps to confirm. NO TE: T he sy stem t re ats P A USES as dela ys o r spac es i n the dia ling seq uence . 8. T o enter another name and number in a different m[...]
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Page 60
60 7. Pr ess memory button to save. 8. T o enter another name and number in a different memory location, return to step 2 and r epeat the process. NO TE: If the redial number has more than 20 digits, it cannot be stored in memory. Inserting a Pause in the Dialing Sequence (of a Stored Number) Press the #pause/ringer button on the handset’s touch-[...]
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Page 61
61 Deleting Recor ds St or ed in Memory 1. Make sur e the phone is OFF (not in talk mode). 2. Pr ess the memory button to display SELECT MEMORY 01- 50 . 3. Pr ess the caller ID-volume ( 6 or 5 ) button to scr oll to the recor d you want to delete or use the touch-tone pad to enter the desired memory location. 4 . Press the delete button to mark the[...]
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Page 62
62 2. Pr ess the memory button to display SELECT MEMORY 01- 50 . 3. Pr ess the memory location for the phone number you want to dial, or use the caller ID-volume ( 6 or 5 ) button to scroll to the number y ou want to dial. 4. Pr ess the T ALK/CALL B A CK or SPE AKER button. The number dials automatically. Chain Dialing from Memory Use this feature [...]
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Page 63
63 Answering Syst em Operation This section discusses the buttons and features on the answering system. Message Counter Indicat or The message counter gives you a numeric display of how many messages you have. The new message indicator flashes to indicate you have new messages. See below for the details. a) Message counter has a number displayed w[...]
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Page 64
64 h) Message counter has “L A ” - The answering system is being accessed remotely. i) Message counter has “En“ on the display - English is selected as the current v oice prompt during language selection. j) Message counter has “Fr “ on the display - French is selected as the current v oice prompt during language selection. k) Message c[...]
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Page 65
65 3. Release the memo button when you ar e finished recording the memo. NO TE: Maximum recording time for memo is 3 minutes. Screening Calls fr om the Base 1. When the answering system answers the call, listen while the caller leaves a message (to determine who is calling). 2. T o speak to the caller , pick up the handset , and press the T ALK/CA[...]
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Page 66
66 • Press and r elease the review button to restart the current message. • Press and r elease the review button twice to go to the previous message. • Press and r elease the sk ip button to go to the next message. • Press the delete button to erase the curr ent message. Memory Full When the answering system memory is full, the system answe[...]
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Page 67
67 T o erase a message from the handset : 1. Pr ess the flash/answer er button on the handset 2 . P r es s th e pl ay / s t op ( k e y 2) o n th e ha nd se t . 3 . Pr e ss t he e ra se ( ke y 0) o n th e h a n ds et t o er as e a me ss ag e d u ri ng p la yb ac k. NO TE: Erased messages cannot be restored. Remote Access Y ou may access the answeri[...]
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Page 68
68 Screening Calls fr om the Handset Use the handset to screen calls ev en when you can’t hear the answering system. When the answering system picks up: 1. Pre ss t he fl ash/ answ er er butto n to acc ess the a nsw erin g syst em. CAL L SC REEN ING sh ow s on the disp lay. 2. Listen as the caller leaves a message. 3. Pr ess the T ALK/CALL B A C[...]
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Page 69
69 3. Follow the voice menu to use the answering system’s remote f unctions. The remote featur e lets you perform the following functions: T o Press this button Review message 1 Play back messages 2 Stop message playback 2 Erase message 0 (during message playback) Skip message 3 Turn off/on answ erer 4 Review voice menu options 7 Memory Full When[...]
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Page 70
70 Belt Clip and Optional Headset Connecting the Belt Clip 1 . To attach the belt clip , insert the sides of the belt clip into the slots on each side of the handset . 2. Snap the ends of the belt clip into place. Connecting an Optional Headset to the Handset Each handset can be used with an optional headset hands free operation. 1. Connect the hea[...]
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Page 71
71 Changing the Batter y CA UTION: T o reduce the risk of fire or personal injury, use only the Thomson Inc. approv ed model 5-2721 Nickel-metal Hydride battery (Ni-MH), which is compatible with this unit . 1. Make sur e the telephone is OFF (not in T ALK mode) befor e you r eplace the battery. 2. Remov e the battery compar tment door . 3. Disconn[...]
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Page 72
72 Batter y Safety Pr ecautions • Do not burn, disassemble, mutilate, or puncture. Lik e other batteries of this type, toxic materials could be r eleased which can cause injury. • To r educe the risk of fire or personal injury, use only the Nickel-metal Hydride battery listed in the User ’s Guide. • Keep batteries out of the r each of chil[...]
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Page 73
73 Display Messages The following messages shows the status of the phone, provides Caller ID information, or helps y ou set up and use your phone. BLOCKED NUMBER Indicates the person is calling from a number which is blocked fr om transmission. CHARGING.. . Indicates the handset needs to charge for a period of time befor e it can resume normal f un[...]
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Page 74
74 END OF LIST Indicates that there is no additional information in CID memory. ENTER NAME Prompt telling y ou to enter a name in one of the 50 memory locations. ENTER TEL NUMBR Pr ompt telling you to enter a telephone number in one of the 50 memory locations. NEW Indicates call or calls which have not been review ed. HANDSE T NAME Pr ompt telling [...]
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75 LOW BA T TERY Indicates the battery needs to be charged. NEW VOICE MAIL Indicates voice mail has not been retriev ed from service provider . CALL SCREENING Indicates you may use the handset to screen calls befor e answering the call. MSG W AITING OFF Indicates voice mail has been retriev ed from service provider . NEW CALL XX XX represents the n[...]
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76 REPT Indicates a repeat call message. Indicates a new call from the same number was r eceived mor e than once. SE ARCHING Indicates handset is searching for the base. SPKR Indicates the handset is in speakerphone mode. UNKNOWN CALLER/ Indicates incoming call is from an NAME/NUMBER area not serviced by CID or the CID information was not sent . An[...]
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77 Handset Sound Signals Signal Meaning A long warbling tone Signals an incoming call (with ringer on) Three short beeps Page signal (several times) One beep every 7 seconds Low battery warning T roubleshooting Guide T elephone Solutions No dial tone • Check or repeat installation steps: Make sur e the base power cord is connected to a w orking e[...]
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78 • The handset should beep when you pr ess the T ALK/ CALL BACK button, and the char ge indicator on the base should be lit when the handset rests in the cradle. If not , the battery may need to be charged. • Place handset in charge cradle for at least 20 seconds to reset the unit . Handset does not ring • Make sur e the handset ringer soft[...]
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79 Unit beeps • Clean the charging contacts on the cor dless handset and base charge cradle with a soft cloth or an eraser . • See solutions for “No dial tone ” on previous page. • Replace the battery. Memory dialing doesn’t work • Did you pr ogram the memory location keys correctly? • Did you follow pr oper dialing sequence? Unit l[...]
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80 Caller ID Error Message • The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring. This message indicates the presence of noise on the line. No Caller ID • Y ou must be subscribed to the standard Name/Number Caller ID ser vice fr om your local telephone compa[...]
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81 Answers on 10th ring • Make sur e answering system is turned on. • Answering system memory may be full. Erase some messages. Incoming messages are incomplete • An extension phone may have been lifted as a message is receiv ed. • Answering system memory is full. Erase some messages. • Y ou may have accidently pressed the play/stop butto[...]
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82 • Atmospheric conditions, such as strong storms. • Base is installed in the basement or lower floor of the house. • Base is plugged into AC outlet with other electr onic devices. • Baby monitor is using the same frequency. • Handset battery is low . • Y ou’re out of range of the base. General Product Car e T o keep your unit worki[...]
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83 Ser vice If trouble is experienced with this equipment , for repair or warranty information, please contact customer service at 1-800-448-0329 . If the equipment is causing harm to the telephone network , the telephone company may r equest that you disconnect the equipment until the pr oblem is resolv ed. This product may be serviced only by the[...]
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84 Index A Accessing the Answering System from Another Location 68 Accessory Information 9 3 Advanced Inter com Features 49 Answering Calls 41 Answering System Display Messages 76 Answering System Operation 6 3 Answering System Setup 19 Answering System Solutions 80 Area Code 34 Audio Predial 31 Auto Standby 42 B Base Layout 16 Base Station 18 Batt[...]
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85 D De-Registration 36 Default Setting 38 Deleting a CID Record 56 Deleting All CID Records 57 Deleting Records S tored in Memory 61 Dialing a CID Number 5 4 Dialing a Number from Memory 61 Digital Security System 1 3 Display Messages 73 E Equipment Approv al Information 2 Erasing Messages 66 Exit 44 F FCC RF Radiation Exposur e Statement 6 Flash/[...]
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86 Interference Information 4 Introduction 12 K Key T one 31 L Language 25 Last Number Redial 43 Leaving a Message/Memo 6 4 Licensing 6 Limited Warranty 89 M Making a Call 41 Making an Intercom Call 47 Memory 57 Memory Full 66, 69 Message Alert (for answering system) 32 Message Counter Indicator 6 3 Message Playback 65 Mute 46 P Page 44 Paging All [...]
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87 Reviewing And Deleting Stor ed VIP Melody Record 30 Reviewing CID Recor ds 5 4 Reviewing Recor ds Stor ed in Memory 60 Ringer HI/LO/OFF (Shortcut) 42 Ringer T one 27 Ringer Volume 27 Rings to Answer (for answering system) 32 Room Monitor (applicable only with additional handsets) 23 S Screening Calls fr om the Base 65 Screening Calls fr om the H[...]
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88 Transferring External Calls to Other Handsets 51 Troubleshooting Guide 77 Two-Way Calling 49 U Using Intercom with External T elephone Calls 49 V VIP Melody 28 Visual Indicators 39 VMWI / Visual Ringer Indicator on Handset 40 Voice Instruction 21 Voice Time/Day S tamp and Real Time Clock 20 Volume Boost 47 W Wall Mounting the Base 20 Index[...]
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Page 89
89 Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year , from date of pur chase. (The warranty period for r ental units begins with the first rental or 45 days fr om date of shipment to the rental firm, whichever comes first .) What we will do: • Provide y ou with [...]
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Page 90
90 • Pay any char ges billed to you by the Exchange Center for ser vice not cover ed by the warranty. • Insure y our shipment for loss or damage. Thomson Inc. accepts no liability in case of damage or loss. • A new or ref urbished unit will be shipped to you freight prepaid. What your warranty does not cover : • Customer instruction. (Y our[...]
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Page 91
91 Product R egistration: • Please complete and mail the Product R egistration Card packed with your unit . It will make it easier to contact you should it ever be necessary. The return of the car d is not requir ed for warranty coverage. Limitation of Warranty: • The warranty stated above is the only warranty applicable to this product . All o[...]
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Page 92
92 How state law relates t o this warranty: • Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you. • This warranty gives y ou specific legal rights, and you also may have other rights that v[...]
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93 DESCRIPTION MODEL NO. Handset Replacement Battery 5-2721 AC P ower converter 5-2760 Belt Clip 5-2717 Headset 5-2425 Accessory Handset 27918 with Charge Cradle Accessory Information T o place order , have your Visa, MasterCard, or Discover Car d ready and call toll-fr ee 1-800-338-0376 . A shipping and handling fee will be charged upon ordering. [...]
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Model 27907 00019188 (Rev . 0 Dom E) 07-11 Printed in China Thomson Inc. 10330 North Meridian Street Indianapolis, IN 46290 © 2007 Thomson Inc. Trademark(s) ® Registered Marca(s) Registrada(s)[...]