GE 28128xx4 manual

Model 28128 Series DECT6.0 Cor dless Handset Speakerphone Answering Syst em User ’s Guide Y our new GE telephone system is E XP ANDABLE up to a total of 7 handsets (by purchase of optional Model 28101 handset with char ge cradle)[...]

2 EQUIPMENT APPROV AL INFORMA TION Y our telephone equipment is approved for connection to the Public Switched T elephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical R equirements for T elephone Terminal Equipment published by ACT A . 1 Notification to the Local Telephone Company On the bottom of [...]

3 The telephone company may make changes in its communications facilities, equipment , operations or procedures wher e such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes ar e expected to affect the use or performance of your telephone equipment , the telephone company must [...]

4 H e aring a id C omp a tibilit y (Ha C ) This telephone system meets FCC standards for Hearing Aid Compatibility. l iCensing Licensed under US Patent 6,427,009. FCC rF r adia tion e xposure s t a tement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment . This equipment should be installed and [...]

5 T ABLE OF CONTENTS e quipment a pprov al i nForma tion ................. 2 i nterFerenCe i nForma tion ............................. 3 H earing a id C ompa tibilit y (Ha C) ................... 4 l iCensing ............................................................. 4 FCC rF r adia tion e xposure s ta tement ........ 4 i nForma tion For deCt p r[...]

6 m emory F ull ................................................... 32 m essage p laybaCk .......................................... 33 l eaVing a m emo .............................................. 34 a nswering s ystem r emote a CCess .............. 34 r emote a CCess From C ordless H andset .... 34 m emory F ull ................................[...]

7 T ABLE OF CONTENTS s et g r oup r ing ......................................... 49 C Hanging tHe g roup n ame ..................... 50 m anaging s peed d ialing r eCord ................ 50 a dding tHe s peed d ialing n umber ......... 50 e diting tHe s peed d ialing n umber ......... 50 d eleting tHe s peed d ialing n umber ...... 50 t ransFerrin[...]

8 INTRODUCTION CAUTION: When using telephone equipment , there are basic safety instructions that should always be followed. Refer to the IMPORT ANT SAFE T Y INSTRUCTIONS pr ovided with this product and save them for future r eference. IMPORT ANT : Because cor dless phones operate on electricity, you should have at least one phone in your home that[...]

9 For Model 28128xx3 there will be ONE additional handset , charge cradle, belt clip, battery pack and cover than shown. NO TE: If a headset is included in your package, it replaces one set of a handset , belt clip, battery pack and cover . For Model 28128xx4 there will be T WO additional handsets, char ge cradle, belt clips, battery packs and cove[...]

10 i mp or t ant i nst all a tion g uidelines • Avoid sources of noise and heat , such as motors, fluorescent lighting, microwav e ovens, heating appliances and direct sunlight . • Avoid areas of excessive dust , moisture and low temperature. • Avoid other cordless telephones or personal computers. • Never install telephone wiring during a[...]

11 HANDSE T LA YOUT Display SPKR (speaker button) skip (button) # P AUSE/ringer (button) erase (button) PHONE BOOK/ 3 (button) REDIAL/ 6 (button) END/cancel (button) play-stop (button) repeat (button) T ALK (button) CID/ 5 (CALLER ID/ 5 button) EARPIECE MUTE/answerer (button) Microphone SKL (Soft Key Left) Sound Quality/ 4 (button) Visual Message W[...]

12 CHARGE/IN USE (indicator) Connect/ Bluetooth® (button) ANNOUNCE (button) PHONE BOOK / 3 (button) PLA Y/STOP 1 (button/indicator) SKIP/ 4 (button) DO NOT DISTURB (button) VOL UME +/- (buttons) PLA Y/STOP 3 (button/indicator) PLA Y/STOP 2 (button/indicator) CID/ 5 (caller ID button) P AGE/PUSH TO T ALK (button) Visual Message Waiting (indicator) [...]

13 INST ALLING THE PHONE i nst alling tHe H andse t b a t tery NO TE: Y ou must connect the handset battery before using the cordless handsets. CAUTION: T o reduce the risk of fire or personal injury, use only the Thomson Inc. approved model 5-2721 Nickel-metal Hy dride battery (Ni-MH), which is compatible with this unit . 1. Locate battery and ba[...]

14 2. Install 4 AAA-size alkaline batteries (not included) for back up power in the event of a power failure. • Press the tab to open the battery compartment door located on the back of the phone. • Insert the batteries as shown on the diagram inside the battery compar tment . • Insert the tabs into place and snap the battery compar tment doo[...]

15 After the Handset and Base have been powered up, the base displays the Date/ Time set up screen for entry. Y ou MUST ent er the date/time prior to operating the unit . 5. Use the number keys to enter the year and the date. 6. Press the Next (SKL) button to move to Set Time menu. 7. Use the number key s to enter the time a nd us e the or button t[...]

16 Language 1. Make sure your base is OFF (not in talk mode). 2. Press the Menu (SKL) button to enter the main menu. 3. Use the or button to scr oll to Phone Settings . 4. Pr ess the Select (SKL) button to enter the submenu. 5. Use the or button to scroll to Language . 6. Press the Select (SKL) button to enter the menu. 7. Use the or button to scro[...]

17 PROGRAMMING INFORMA TION The base and/or handset menus give you access to all of the built -in features. NO TE: Menu settings on the handset and on the base are separate and do not inter face with each other , which means changing menu settings on the base affects ONL Y the settings on the base. Press the Menu (SKL) button to display the menu op[...]

18 3. Use the or button to select On or Off . The default setting is On . 4. Pre ss th e S ele ct (S KL) bu tton to sa ve your se le cti on. Y ou wil l hea r a v oic e ann oun cemen t o f c onfirm ati on . Security Code Y ou can access the answering system from a tone-dial telephone in another (remote) location. The security code is r equired for [...]

19 NO TE: If you select T OLL SA VE, the unit answers aft er the 3r d ring if there ar e NEW messages in the answering system, OR the unit answers after the 6th ring if there are NO new messages. Then, when you access the answering system from another remote location, you may hang up after 5 rings to save long distance charges. Message Length This [...]

20 Snooze From the Alarm On menu: 1. Use the or button to scroll to Snooze: Off . 2. Press the Select (SKL) button to enter the menu. Snooze On/Off shows on the display. 3. Use the or button to select from Off, Every 5 minutes, Every 10 minutes, Every 15 mintues, or Every 30 minutes . Off is the default setting. 4. Press the Store (SKL) button to s[...]

21 Language This menu allows you to change the language of the display and voice pr ompts on the base. From the Phone Settings menu: 1. Use the or button to scroll to Language . 2. Press the Select (SKL) button to enter the menu. 3. Use the or button to scroll to the desired language. The default is English . 4. Pr ess the Select (SKL) button to sa[...]

22 T one/Pulse From the Phone Settings menu: 1. Use the or button to scroll to Tone/Pulse . 2. Press the Select (SKL) button to enter the menu. 3. Use the or button to select Tone or Pulse . The default is T one . 4. Press the Select (SKL) button to save your selection. Y ou will hear a confirmation tone. Default Setting This option allows you to [...]

23 Ringer T one Y ou may choose from the 5 pr eset melodies and 5 dual-tone ringer tones. NO TE: Y ou may download an additional 5 MIDI ring tones with the PC software. From the Sound Settings menu: 1. Use the or button to scroll to Ringer Tone . 2. Press the Select (SKL) button to enter the menu. 3. Us e the or button to s cro ll to the desir ed m[...]

24 b luet oo tH ® s etup This unit supports a maximum of two Bluetooth cell phone devices. To use y our Bluetooth cell phone device with the 28128 system, you must activate Bluetooth on your device and then pair the device to the base. NO TE: Y our Bluetooth cell phone device should be within 2 feet to 10 feet from the base. If the device is too c[...]

25 3. Use the or button to scroll to desired device. 4. Press the Select (SKL) button to select . T o edit the name; 1. Use the or button to scroll to Edit Name . 2. Press the Select (SKL) button to confirm, use the number k eys to enter the cell phone name (maximum 15 characters). 3. Press the S tore (SKL) button to save y our selection. Y ou wil[...]

26 4. Press the Select (SKL) button to enter the submenu, Alarm On/Off shows on the display. 5. Use the or button to scroll to On or Off . 6. Press the Select (SKL) button to save your selection. Y ou will hear a confirmation tone. Set Alarm Time NO TE: Alarm must be activated to set time. From the Alarm On menu: 1. Press the Select (SKL) button t[...]

27 Set Alarm Melody From the Alarm On menu: 1. Use the or button to scroll to Alarm Melody . 2. Press the Select (SKL) button to enter the menu. 3. Use the or button to select desired melody. 4. Press the Select (SKL) button to save your selection. Y ou will hear a confirmation tone. p Hone s et ting There ar e seven programmable menus av ailable:[...]

28 5. Use the number key s to enter the time a nd us e or butto n to sel ect A M or PM . 6. Press the Store (SKL) button to sav e the setting. Y ou will hear a confirmation tone. Set Area Code If you enter your local 3-digit ar ea code in the area code menu, your local area code does not display on the Caller ID (CID) list . Instead, you only see [...]

29 Registration From the Phone Setting menu: 1. Use the or button to scroll to Registration . 2. Press the Select (SKL) button to enter the menu. 3. Use the or button to scroll to No or Y es . The default is No . 4. Press the Select (SKL) button to save your selection 5. If you select Yes , HOLD BASE MUTE W AIT FOR BEEP shows in the display. (Y our[...]

30 4. Press the Y es (SKL) button to deregister all handsets. NO TE: Press No (SKR) if you do not want to deregister . 5. De-Registration Successful shows in both the handset and base displays, followed by HANDSET NEEDS REGISTRA TION and PLEASE PUT HANDSET IN BASE . 6. Place handsets in base to automatically re-register to base OR re-r egister thro[...]

31 4. Press the Select (SKL) button to save your selection. Y ou will hear a confirmation tone. Ringer T one Y ou may choose from the 5 pr eset melodies and 5 dual-tone ringer tones. From the Sound Setting menu: 1. Use the or button to scroll to Ringer Tone . 2. Press the Select (SKL) button to enter the menu. 3. Us e the or button to s cro ll to [...]

32 ANSWERING SYSTEM OPERA TION a nswerer o n /o FF There ar e several ways to activate/deactiv ate the answerer ; press the ANSWERER ON/OFF button on the base, use the “ Answerer ” menu on the base, or use the “Remote Access” from the handset or another phone (r efer to respective sections for more information. m ailbox i ndiCa t or There a[...]

33 m essage p la ybaCk The message counter and the base mailbox button/indicators (PLAY ST OP 1/ PL A Y STOP 2/ PLA Y STOP 3) let you know when you have message(s) or new message(s). T o play the messages, press the corr esponding mailbox button (PLAY ST OP 1/ PLAY ST OP 2/ PLAY ST OP 3). While a message is playing, you may do the following: • Pr[...]

34 4. Press the DELETE button or 0 key on the handset to erase a message during playback. NO TE: Erased messages cannot be restored. l e a ving a m emo This feature allows you to r ecord a memo to store as an incoming message. 1. Press the MEMO button and it will announce “TO RECORD PRESS AND HOLD MAILBOX” . 2. Press and hold the mailbox button[...]

35 2. Enter the security code during the outgoing announcement or after you hear the tone. 3. Follow the voice menu to use the answering system ’s remote functions. m emory F ull When answering system memory is full, the system answers after 10 rings, beeps and waits for you to enter the 3-digit security code. If y ou don’t enter the security c[...]

36 v olume s et tings Speakerphone Press the SPEAKER button on the base to activate the speakerphone. Use the VOL UME ( 5 or 6 ) buttons to adjust speaker volume on the base to a comfortable level. VOL1 is the minimum speaker v olume and VOL8 is the maximum. Handset When the handset is ON (in talk mode), you may adjust the receiv er volume by press[...]

37 a nswering a C all Check the display to see who is calling. Landline Calls 1. Pick up th e h an dse t , an d p ress the T ALK or S PKR button on the handset . - OR - Press the SPEAKE R but ton on the bas e. 2. When finished, press the END /ca nc el button on the handset or base, or place the handset in the base cradle. Cellular Calls 1. Pick up[...]

38 If both calls are answer ed from the base or same handset , to switch between the two calls, press Line (SKR) button while landline call is on hold, pr ess Cell (SKR) button while cellular call is on hold” . a v ailable o ptions d uring a l andline C all More During an external landline call, press Mor e (SKL) button to enter the More sub-menu[...]

39 NO TE: Check your cell phone instruction manual regar ding capabilities before attempting transfer . Making a Landline Call When Talking T o Cell Call • During a cellular call, press the Line (SKR) button to put the cellular call on hold, use the number keypad to make a land line call. Making a Cell Call When Talking T o Land line Call • Dur[...]

40 base, and your original call is put on hold. • To switch betw een the two calls, press the DELETE/FLASH button. NO TE: Some cellular phones do not support this feature, refer to your cellular devices Instruction Manual. l ast n umber r edial Y ou may redial a number up to 32 digits long. T o quickly redial the last number you dialed: 1. Press [...]

41 m ute To hav e a private, off -line conversation, use the mute feature. The party on the other end of the line cannot hear you, but you can still hear them. When you are using the phone, pr ess the MUTE button on handset to activate the mute function. T o de-activate, press the MUTE button on handset again. r inger v olume (s Hor tCut ) There ar[...]

42 C all w aiting C aller id Pro vid ed yo u subscribe to Call Waiting Caller ID service from your phone company; if you receiv e an incoming call and you ar e using the GE multi handset system, a beep indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID information will be displayed and stored in the history of all[...]

43 r evie wing Cid r eCords As calls are r eceived and stored, the display is updated to let y ou know how many calls have been received. T o scroll CID recor ds: 1. Make sur e the phone is OFF (not in talk mode). 2. Press the button. (a tally of All calls and New calls displays.) 3. Press the View (SKL) button. 4. Pr ess the button to review the n[...]

44 Available formats include: Number of digits Explanation Example Eleven digits long distance code “1 ” 1-317-888-8888 +3-digit area code +7-digit telephone number . Ten digits 3-digit area code + 317-888-8888 7-digit telephone number . Seven digits 7-digit telephone number . 888-8888 s t oring Cid r eCords int o p Hone b ook Y ou may also sto[...]

45 6. Press the Y es (SKL) button to confirm the deletion. The display shows DELETED . NO TE: Press the No (SKR) button to return to the standby mode or if no action is taken, it will exit automatically after one minut e. CALL RECORDS This option allows you to redial the number fr om a CID records or Dialed Calls. There are maximum 40 CID r ecords[...]

46 PHONE BOOK NO TE: At any time you may pr ess the END/cancel button in base or handset to exit and return to standby mode. F or b ase The base and the cordless handsets have their own separate memory storage ar eas which are accessible to each other via the Transfer featur e Y ou may store up to two hundred entries per base or handset with 20-dig[...]

47 10. Use the or button to select from the desir ed categor y; Home, Office, Cell, or Other . 11. Press the Stor e (SKL) button to save the number . - Add an additional number to record (Up to 4 numbers) • Use the or button to scroll to Add Number . • Press the Select (SKL) button to confirm. • Use the number keys to enter the telephone nu[...]

48 Y ou can press the #P AUSE button to insert a P (pause) when you enter the telephone number when adding a phone book entry. r evie wing p Hone b ook r eCords 1. Make sure your phone is OFF (not in talk mode). 2. Press the Menu (SKL) button and use the or button to scroll to Phone Book . 3. Pr ess the Select (SKL) button to enter the phone book. [...]

49 3. Use the or button to scroll to Delete Record . 4. Press the Select (SKL) button. DELETE? shows on the display. 5. Press the Y es (SKL) button to confirm the deletion. The display will show DELETED . NO TE: If you don’t want to change or delete the record when the display shows DELETE? , simply press the No (SKR) button, or wait for one min[...]

50 Changing the Group Name From the GROUPING menu: 1. Press Option (SKL) button and use the or button to scroll to Rename . 2. Use the number keys to enter a name (up to 15 characters, including space.) NO TE: If you make a mistake pr ess the DELETE/FL ASH button to backspace and erase the wrong character(s). 3. Press the Store (SKL) button to sav [...]

51 3. Press the Select (SKL) button, DELETE? shows on the display. 4 Press the Y es (SKL) button to confirm the selection. DELETED shows on the display. t ransFerring tHe p Hone book reCord bet ween Handset ( s ) and base 1. Make sure your phone is OFF (not in talk mode). 2. Press the button to shortcut to phone book menu. 3. Use the or button to [...]

52 2) During the room monitoring, it will emit a beep tone if there are incoming calls. Y ou may press the T ALK or SPKR butt on on the handset or SPE AKER on the base to answer the call and quit the room monitor mode. 4. Press the Back (SKR) button to end room monitoring. i nterCom o pera tion The intercom featur e allows you to have a conversatio[...]

53 NO TE: If you receive a telephone call during an intercom call, the intercom call is immediately terminat ed and both handsets or the base rings. Press the T ALK or SPKR button on the handset or the SPE AKER button on the base to answer the call. p usH t o t alk This feature allows you to dir ectly talk to another registered handsets or base by [...]

54 3. Use the number keys to enter the year and date desired for the reminder . 4. Press the Next (SKL) button to move to the Set Time menu. 5. Use the number key s to enter the time a nd us e or bu tton to sel ect A M or PM . 6. Press the Store (SKL) button to sav e the setting. 7. Press the Select (SKL) button to enter Reminder Message menu. 8. U[...]

55 Reviewing and Editing the Reminder R ecord From the Scheduler menu: 1. Use the or button to scroll to View Reminder . 2. Press the Select (SKL) button to enter the menu. The reminder recor ds show on the display. 3. Use the or button to select the desired record and pr ess the Select (SKL) button to view the recor d details. 4. Press the Option [...]

56 CONNECTING OPTIONAL HE ADSET Each handset can be used with an optional headset for hands free operation. 1. Connect the headset to the headset jack on the side of the handset. The handset receiver and microphone are disabled when the headset is connected. 2. Adjust the headset to rest comfortably on top of your head and over your ear . Move the [...]

57 BA T TERY SAFE T Y PRECA UTIONS • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury. • To r educe the risk of fire or personal injury, use only the Nickel-metal Hydride battery listed in the User ’s Guide. • Keep batteries out of the reach of chil[...]

58 INCOMPLETE DA T A Caller information is interrupted during transmission or the phone line is excessively noisy. LINE IN USE Displays on handset while the line is in use. LONG DIST ANCE Indicates CID recor d is from a long distance call. LOW BA T TERY Indicates the battery needs to be charged. NEW Indicates call or calls have not been reviewed. N[...]

59 TROUBLESHOOTING GUIDE T elephone Solutions No dial tone • Check and repeat installation steps: Ensure the base power cor d is connected to a working electrical outlet . Ensure the telephone line cor d is connected to the base and the wall jack. • Connect another phone to the same jack; if there is still no dial tone, the problem might be you[...]

60 Unit beeps • Clean charging contacts on cor dless handset . • See solutions for “No dial tone” . • Replace the battery. Memory Dialing doesn’t work • Did you program the memory location keys corr ectly? • Did you follow proper dialing sequence? Unit locks up and there is no communication between the base and cor dless handset •[...]

61 No Caller ID • In order to r eceive Caller ID information, you must subscribe to the standar d name/number Caller ID service from your local telephone company. Battery Solutions If you experience any of the following problems, ev en after fully r echarging the battery, you may need to replace the battery pack: • Short talk time • Poor soun[...]

62 SERVICE If trouble is experienced with this equipment , for repair or warranty information, please contact customer service at 1- 800-448-0329 . If the equipment is causing harm to the telephone network , the telephone company may request that you disconnect the equipment until the pr oblem is resolved. This product may be serviced only by the m[...]

63 Thomson Inc. 11721 B Alameda Ave. Socorro, T exas 79927 • Pay any char ges billed to you by the Exchange Center for service not covered by the warranty. • Insure y our shipment for loss or damage. Thomson Inc. accepts no liability in case of damage or loss. • A new or ref urbished unit will be shipped to you freight pr epaid. What your war[...]

64 A Accessory Information 67 Adding a Reminder 53 Adding Phone Book Entries 46 Adding the Phone Book Entries In Desired Group 49 Adding the Speed Dialing Number 50 Alarm 19, 25 Answerer 17 Answerer On/Off 17, 32 Answering a Call 37 Answering System Operation 32 Answering System Remote Access 34 Answering System Setup 15 Audible Quick Setup Guide 1[...]

65 INDEX I Important Installation Guidelines 10 Information for DECT Product 4 Inserting a Pause in the Dialing Sequence(of a Stored Number) 47 Installation 9 Installing the Handset Battery 13 Installing the Phone 13 Intercom 38 Intercom Operation 52 Interference Information 3 Introduction 8 K Key T one 23, 31 L Landline Calls 36, 37 Language 16, 2[...]

66 Set Alarm Time 19, 26 Set Area Code 21, 28 Set Cycle Time 20, 26, 54 Set Group Ring 49 Set Snooze 54 Set Time 21, 27 Setting the Voice Prompt Language 15 Snooze 20, 26 Sound Setting 22, 30 Speakerphone Operation 35 Storing CID Records (In CID Memory) 42 Storing CID Records into Phone Book 44 Storing the Last Number Dialed 47 R Table of Contents [...]

67 AC CESSOR Y INFORMA TION To place or der , have your Visa, MasterCar d, or Discover Card r eady and call toll-free 1-800-338-0376 . A shipping and handling fee will be charged upon ordering. We ar e required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent . Items are[...]

Model 28128 00018187 (Rev . 0 Dom E/S) 07-23 Printed in China Thomson Inc. 101 West 103rd St . Indianapolis, IN 46290-1102 © 2007 Thomson Inc. Trademark(s) ® Registered Marca(s) Registrada(s)[...]