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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of GE 8011, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of GE 8011 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of GE 8011. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of GE 8011 should contain:
- informations concerning technical data of GE 8011
- name of the manufacturer and a year of construction of the GE 8011 item
- rules of operation, control and maintenance of the GE 8011 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of GE 8011 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of GE 8011, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the GE service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of GE 8011.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the GE 8011 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Model 28041 5.8GHz Color Handset Speakerphone/Answering Syst em User ’s Guide[...]
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Page 2
Equipment Approv al Information Your telephone equipment is appr oved for connection to the Public Switched T elephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requir ements for Telephone T erminal Equipment published by ACT A . 1 Notification to the Local Telephone Company On the bottom of[...]
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Page 3
3 Inter ference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and () This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to [...]
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Page 4
4 Table of Contents E quipmEnt A pprov Al i nformA tion ................. 2 i ntErfErEncE i nformA tion ............................. 3 H EAring A id c ompA tibilit y (HAc) ................. 3 l icEnsing ..................................................... 3 fcc rf r AdiA tion E xp osurE s t A tEmEnt ........ 3 t AblE of c ontEnts ................[...]
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Page 5
5 i ntErcom o pErA tion ................................... 34 h anDset to h anDset i nterCom C all ........... 34 r eCeiVing an i nterCom C all .......................... 35 a DV anCeD i nterCom f e a tures ....................... 35 r eCeiVing an i nComing C all ................... 35 u sing With e xternal t elePhone C alls .. 35 t Wo -W a y C al[...]
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Page 6
6 Introduction CAUTION: When using telephone equipment , there are basic safety instructions that should always be followed. Refer to the IMPORT ANT SAFE TY INSTRUCTIONS provided with this product and save them for future r eference. IMPORT ANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn[...]
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Page 7
7 For Model 28041xx2 there will be ONE additional handset , charge cradle, belt clip, battery pack and cover than shown above. For Model 28041xx 3 there will be T WO additional handsets, char ge cradles, belt clips, battery packs and covers than shown above. For Model 28041xx4 there will be THREE additional handsets, char ge cradles, belt clips, ba[...]
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Page 8
8 Important Installation Guidelines • Avoid sources of noise and heat , such as motors, uorescent lighting, microwav e ovens, heating appliances and direct sunlight . • Avoid areas of excessive dust , moisture and low temperature. • Avoid other cordless telephones or personal computers. • Never install telephone wiring during a lightning[...]
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Page 9
9 Handset Layout MENU (button) display SPEAKER (button) skip (button) # P AUSE/ RINGER (button) INTERCOM (button) erase (button) FLASH/DELE TE (button) PHONEBOOK (button) REDIAL (button) * EXIT (button) play (button) rev (review button) T ALK/CALL BACK (button) CALLER ID-VOL UME (button) EARPIECE CALLER ID-VOL UME (button) SELECT/MUTE (button) VISU[...]
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Page 10
10 CHARGE/IN USE (indicator) ANS ON/OFF (answerer button) ANNOUNCE 1 (button) ANNOUNCE 2 (button) DELETE (button) REVIE W (button) PLA Y/ST OP 1 (button/indicator) SKIP (button) DO NOT DISTURB (button) MEMO (button) VOL (volume buttons) PLA Y/ST OP 3 (button/indicator) PLA Y/ST OP 2 (button/indicator) Message indicator P AGE (button) DA Y/CHECK (bu[...]
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Page 11
11 Installing the Phone Installing the Handset Battery NOTE: Y ou must connect the handset batt ery befor e using the cordless handsets. CAUTION: T o r educe the risk of fire or personal injury, use only the Thomson Inc. approved model 5-2660 Nickel-metal Hy dride battery (Ni-MH), which is compatible with this unit . 1. Locate battery and battery [...]
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Page 12
1 . Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the base and the other end into a modular jack. 3. Plug the AC power converter into the electrical outlet and the DC connector into the jack on the bottom of the base. 4. Place the handset in the base cradle. The CHAR GE/IN USE indicator turns on, verifying th[...]
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Page 13
13 Answering Syst em Setup This section shows you how to set up your answering system to r eceive incoming calls. Before you begin the set up pr ocess, you must turn on the answering system. • Press the ANS ON/OFF button to turn the answering system on and off . The MESSAGES indicator lights when the answering system is on. The indicator blinks w[...]
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14 NO TE : Y ou m u st se t t h e d a y m an u a ll y . Y ou m a y c ho o s e to se t t h e t i me ma n ua l ly a s w e ll , a l th o ug h th e t i me is a ut om a ti c al l y t r an s mi t te d b y yo u r l o ca l p h o ne co m pa n y a s p a rt o f C a ll e r I D s e rvi c e. If y ou s ub s cr i be to C a ll e r I D s e rvi c e, th e cu r r en t [...]
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Page 15
15 ) Sample Multi-Mailbox Outgoing Announcement Hi, this is (use your name here), We can’t answer the phone right now, so please pr ess 1 to direct your message to (name 1), press 2 to direct your message to (name 2), press 3 to direct your message to (name 3). Leave your name, number and a brief message after the t one, and we’ll get back t[...]
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16 CALL RECORDS Review Caller ID data; select and dial from the Caller ID data or from the Redial list which contains the last 3 phone numbers dialed. SOUND SET TING Record ringer tone fr om microphone, headset or any audio player ; select main ringer tone or set key tone. PHONE SET TING Set display language, set area code, r egister the handset to[...]
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Page 17
17 Area Code If you enter your local 3-digit ar ea code in the area code menu, y our local area code does not display on the Caller ID (CID) list . Instead, you only see the local 7-digit number . Calls received from outside your local ar ea code will display the full 10-digits. From the PHONE SET TING menu; 1. Use the 6 or 5 button to scroll to SE[...]
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Page 18
18 Handset Name This menu allows you to enter a name for the handset , which displays on the idle screen. From the PHONE SET TING menu; 1. Use the 6 or 5 button to scroll to HANDSET NAME . . Press the SELECT button to enter the menu. 3. Use the number keys to enter a name (up to 15 characters). More than one letter is stor ed in each of the numb[...]
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Page 19
19 4. Select NO , if you do not want to der egister . 5. If you select YES , press the SELECT button to conrm. MOVE NEAR TO BASE displays for seconds, then NO YES CONFIRM? shows on the display. 6. Use the 6 or 5 button to scroll to NO or YES . The default is YES . 7. If you select YES , press the SELECT button to conrm. DE-REGISTER . . . [...]
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Page 20
0 Default Setting This option allows you to return the handset to factory pr eset settings. From the PHONE SET TING menu; 1. Use the 6 or 5 button to scroll to DEF A UL T SET TING . . Press the SELECT button to enter the menu. 3. Use the 6 or 5 button to scroll to NO or YES . The default is NO . 4. If you select YES , all the settings in the [...]
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Page 21
1 Color Scheme This feature allows you change the backgr ound color and the color of the highlighter . From the DISPLA Y SE TTING menu; 1. Use the 6 or 5 button to scroll to COL OR SCHEME . . Press the SELECT button to enter the menu. 3. Use the 6 or 5 button to scroll to the desired color scheme. The default is GREEN . 4. Press the SELECT bu[...]
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Page 22
Ringer Volume From the SOUND SET TING menu; 1. Use the 6 or 5 button to scroll to RINGER VOL UME . . Press the SELECT button to enter the menu. 3. Use the 6 or 5 button to scroll to the desired ringer volume. The default is L OW . 4. Press the SELECT button to save your selection. Y ou will hear a conrmation tone. NOTE: If y ou turn th[...]
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Page 23
3 Answering Syst em Operation This section discusses the buttons and features on the answering system. Message Counter The message counter gives you a numeric display of how many messages y ou have and some other information of the answering system. See below for the details. a) A number displayed without ashing -- No new messages. The number[...]
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Page 24
4 Mailbox Indicator There ar e indicator lights under each mailbox buttons (1 4 g / 4 g / 3 4 g ), which inform you of whether the messages for each individual mailbox ar e new or old. Mailbox button/indicator is on -- there ar e stored messages. Mailbox button/indicator is off -- no messages in that mailbox. Mailbox button/indicator is a[...]
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Page 25
5 Messages Playback The message counter and the base mailbox button/indicators (1 4 g or 4 g or 3 4 g ) let you know when you hav e message(s) or new message(s). To play the messages, pr ess the corresponding mailbox button (1 4 g or 4 g or 3 4 g ). While a message is playing, you may do the following: • Press the corresponding mailbox[...]
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Page 26
6 . Press the 6 or 5 button to select ANSWERER and pr ess SELECT button to enter the menu. 3. Press the 6 or 5 button again to select REMO TE ACCESS and press SELECT button to conrm. 4. Press the k ey (play/stop) followed by the mailbox number on the handset (e.g. Press key and then key 3 to play messages in mailbo x 3.) 5. Press t[...]
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Page 27
7 3. Press the SELECT button again, ANSWERER REMO TE ACCESS shows on the display. 4. Press (play/stop) followed by the mailbox number to play the message in that mailbox. For example, press and 3 to play the message in mailbox 3. 5. When you nish listening to your messages, pr ess the *EXIT button. Remote Access Security Code Y ou can[...]
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Page 28
8 New Message Alert This feature sets your answ ering system to sound an alert tone from the base every 10 seconds when there ar e new messages. 1. Press the MENU button and use 6 or 5 button to scr oll to ANSWERER . . Press the SELECT button and use 6 or 5 to select NEW MSG ALERT . 3. Press the SELECT button again to show the options, ON or [...]
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Page 29
9 Select mailbox 1 or or 3 Stop message playback Erase message 0 (during message playback) Skip message 3 Turn off/on answer er 4 Review voice menu options 7 Memory Full When answering system memory is full, the system answers after 10 rings, beeps and waits for you to enter the 3-digit security code. If y ou don’t enter the security c[...]
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Page 30
30 Making a Call 1. Pi ck up the ha nds et , a nd pr ess t he T ALK /CA LL BA CK or SPEAKE R b utt on . Wa it for a dia l t one , t hen d ial th e d esi re d num ber . -OR- Dial the number and then press the T AL K/C ALL BA CK or SP EAKER button. . When nished, press the T ALK/C ALL BA CK or SPEAKE R button or place the handset in the base cr[...]
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31 • To connect to the w aiting call, press the FLASH/DELETE button on the handset , and your original call is put on hold. • To switch betw een the two calls, press the FLASH/DELETE button. TIP: Don’t use the T ALK/CALL BACK or SPEAKER button on the handset to activate cust om calling service such as call waiting, or you’ll hang up the pho[...]
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Page 32
3 3. All register ed handsets beep for two minutes and P AGING FROM BASE shows on each handset’s display. 4. To cancel the page, pr ess the P A GE button on the base, or press the T ALK/CALL BACK button or the *EXIT button on each handset . Handset to Handset Paging IMPORT ANT NOTE: The following pr ocedures can ONL Y be done with Model 28011 [...]
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Page 33
33 1. Make sure the phone is OFF (not in talk mode). . Press the #P AUSE/RINGER button to enter the RINGER VOL UME menu. 3. Use the 6 or 5 button to scroll to the desired ringer volume. The default is L OW . 4. Press the SELECT or #P AUSE/RINGER button again to save your selection. Y ou will hear a conrmation tone. Do Not Disturb (DND) This f[...]
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Page 34
34 Originating Handset Receiving Handset NOTE: 1) If handsets have been named, then the name will be displayed on the LCD instead of handset numbers. 2) During the room monitoring, it will emit a beep tone if there are incoming calls. Y ou may pr ess the T ALK/CALL BACK button or SPE AKER button to answer the call and quit the room monitor mode. 3)[...]
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Page 35
35 5. Press the SELECT button. 6. The receiving handset is paged and emits a tone. 7. To cancel the page, pr ess the *EXIT, INT or T ALK/CALL BACK button on the originating handset . 8. Wait for the person at the receiving handset to press the INT button. NOTE: If the r eceiving handset does not answer within two minutes, the intercom call is autom[...]
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Page 36
36 4. The receiving handset is paged and emits a tone. 5. Press the INT button on the r eceiving handset to answer the intercom call. Both intercom users may speak privately. The external caller will not hear the inter com conversation. 6. When nished, press the *EXIT or INT button on either handset to end the intercom call. 7. The originating h[...]
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Page 37
37 . List of registered handsets shows on the display. Use the 6 or 5 button to scr oll to the desired handset you w ant to intercom with. 3. Press the SELECT button to page. LINE ON HOLD shows on the display. 4. On the originating handset , press the T ALK/CALL B A CK or SPEAKER button to transfer the call NOTE: If the r eceiving handset does n[...]
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Page 38
38 CID Error Codes Various Caller ID err or messages may appear on the display. Refer to the Display Messages section of this User ’s Guide for more information. Receiving CID Recor ds When you receiv e a call, the Caller ID information is transmitted between the rst and second ring. The Caller ID information appears on the display while the p[...]
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Page 39
39 If the number does not dial as shown, follow below steps to format it: 1. Make sur e the phone is OFF (not in talk mode). . Use the 6 or 5 button to scroll to the desir ed CID recor d. 3. Press the MENU button to show the CALL OPTIONS menu. 4. Use the 6 or 5 button to scroll to FORMA T . 5. Press the SELECT button to show all the av ailable f[...]
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Page 40
40 6. Press the SELECT button to stor e the name and the display shows ENTER NUMBER. You may now change the number , if desired. 7. Press the SELECT button to stor e numer and the display shows SET RINGER TONE. 8. Follow steps 10-13 in "Adding Phone Book Entries" to save the recor d. NOTE: If the selected CID r ecord contains any informat[...]
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Page 41
41 Phone Book IMPORT ANT NOTE: The following pr ocedures can ONL Y be done with Model 28011 and 28041 handsets. The cordless handset(s) have their own separate memory storage ar eas which are not accessible to each other . You may store up to fty 15-character names (including spaces) and 0-digit telephone numbers in the handset memory. Adding[...]
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Page 42
4 7. Press the SELECT button to save the name. The display shows ENTER NUMBER . 8. Use the number keys to enter the telephone number (up to 0 digits, including pauses). 9. Press the SELECT button to save the number . The display shows SET RINGER TONE . 10. Use the 6 or 5 button to scroll to your desir ed ringer tone. Y ou will hear a sample o[...]
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Page 43
43 5. Press SELECT button again to conrm and the display shows ENTER NAME . 6. Repeat Steps 6 thr ough 13 in the section Adding Phone Book Entries, except instead of entering the number as indicated in Step 8, the dialed number shows on the display. NOTE: If the phone book has 50 entries, FULL shows on the display and you must delete a record be[...]
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Page 44
44 Editing a Phone Book Recor d 1. When reviewing the phone book r ecords list , use the the 6 or 5 button or the number keys to scroll to the desir ed recor d. . Press the SELECT button to view the details of the r ecord. 3. Press the SELECT button again to show the option menu. The display shows EDIT and DELETE . 4. Use the th e 6 or 5 button [...]
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Page 45
45 3. Use th e 6 or 5 button or the number keys to scr oll to the desired recor d. 4. Press the SELECT button to dial the number . - OR - Dial a phone book recor d while reviewing it: 1. Make sur e the phone is OFF (not in talk mode). . Press the PHONEBOOK button to access the phone book. 3. Use th e 6 or 5 button or the number keys to scr oll t[...]
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Page 46
46 Image Editing Once you have installed the softwar e, follow these steps to view and convert your selected images. 1. Click on the OPEN icon. . Browse to the folder which contains y our desired image, and open the le. 3. Y ou will see your image displayed in the middle of the scr een and a Selection Windows on it . The selected area enclose[...]
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Page 47
47 NOTE: Do not leav e the USB cable connected to the handset for an extended period of time as it will drain the batter y cells. NOTE: The pr eset images in the W ALLPAPER sub-menu of the DISPLA Y SET TING menu cannot be deleted. However , any downloaded images can be deleted and replaced by new ones. Recor ding Ringer T ones Recor d Y our Own Rin[...]
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Page 48
48 NOTE: If the memory is f ull, the handset will prompt FULL when the SELECT button is pressed in Step 6. Recor d with Included Audio Cable or an Optional Headset Audio Cable: Before r ecording the ringer tone, make sur e that the provided audio cable is correctly installed into your computer or CD play er or T APE player by inserting the 3.5mm pl[...]
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Page 49
49 To r e-recor d the ringer tone: 1. Use th e 6 or 5 button to scr oll to RE-RECORD . . Press the SELECT button to conrm, and the display will show the count-down display again. 3. Follow the recor ding steps to recor d the ringer tone. Recor d with the Handset Microphone From the REC RING T ONE menu; 1. Use th e 6 or 5 button to scr oll to [...]
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Page 50
50 Belt Clip and Optional Headset Connecting the Belt Clip 1 . To attach the belt clip , insert the sides of the belt clip into the slots on each side of the handset . . Snap the ends of the belt clip into place. Connecting an Optional Headset to the Handset Each handset can be used with an optional headset for hands free operation. 1. Connect t[...]
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Page 51
51 Batter y Safety Pr ecautions • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury. • To reduce the risk of r e or personal injury, use only the Nickel-metal Hydride battery listed in the User ’s Guide. • Keep batteries out of the reach of childr [...]
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Page 52
5 ENTER NUMBER Prompt telling you to enter a telephone number in one of the 50 memory locations. HANDSET NAME Prompt telling you to enter the user name for the register ed handset . HANDSET NEEDS Indicates you must register a non-r egistered handset prior to REGISTRA TION use. INCOMPLETE DA T A Caller information is interrupted during transmissi[...]
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Page 53
53 Answering Syst em Display Messages The following messages show the status of the answering system or help you set up and use the system. 0-59 Indicates the total number of messages. CL (blinking) The voice time/day stamp needs to be set . - - Answering system is turned off. An (blinking) The system is answ ering a call. F (blinking) Answering sy[...]
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Page 54
54 • Ensure the battery is properly charged (16 hours). • Ensure the battery pack is installed correctly. • The handset should beep when you press the T ALK/CALL BACK button and the charge indicator on the base should be lit when the handset r ests in the cradle. If not , the battery may need to be charged. • Place handset in charge cradle [...]
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Page 55
55 Unit locks up and there is no communication between the base and cor dless handset • Unplug the AC power adaptor from the w all outlet and the back of the base. Remove the handset battery. Wait for 30 seconds and plug the power adaptor bac k i nto th e b as e a nd wa ll out let . Rec onn ect t he bat tery a nd cha rg e f or 16 ho urs. Handset [...]
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Page 56
56 Battery Solutions If you experience any of the following problems, ev en after fully rechar ging the battery, you may need to replace the battery pack: • Short talk time • Poor sound quality • CHAR GE/IN USE indicator on the base fails to illuminate. • Limited range Causes of Poor Reception • Aluminum siding. • Foil backing on insula[...]
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Page 57
57 Ser vice If trouble is experienced with this equipment , for repair or warranty information, please contact customer service at 1- 800-448-0329 . If the equipment is causing harm to the telephone network , the telephone company may request that you disconnect the equipment until the pr oblem is resolved. This product may be serviced only by the [...]
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Page 58
58 Index A Accessory Information 57 Adding Phone Book Entries 41 Advanced Intercom Featur es 35 Answering a Call 30 Answering System Display Messages 53 Answering System Operation 3 Answering System Remote Access 6 Answering System Setup 13 Area Code 17 Assigning the Downloaded Image to Phone Book Record 46 Assigning the Recorded Sound Clip t[...]
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Page 59
59 Installing the Phone 11 Intercom Operation 34 Interference Information 3 Introduction 6 K Key T one L Language 16 Last Number Redial 31 Leaving a Memo 6 Leaving a Message 4 Licensing 3 Limited Warranty 60 M Mailbox Indicator 4 Making a Call 30 Memory Full 4 Memory Full 9 Message Counter 3 Messages Playback 5 Mute 3[...]
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Page 60
60 Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year , from date of purchase. (The w arranty period for rental units begins with the rst rental or 45 days fr om date of shipment to the rental rm, whichever comes rst .) What we will do: • Provide y ou with a[...]
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Page 61
express or implied (including all implied warranties of mer chantability or tness for a particular purpose) are hereby disclaimed. No verbal or written information giv en by Thomson Inc., its agents, or employees shall create a guaranty or in any way incr ease the scope of this warranty. • Repair or r eplacement as provided under this warranty[...]
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Model 8041 00008005 (Rev . 0 Dom E/S) 06-15 Printed in China Thomson Inc. 10330 North Meridian St . Indianapolis, IN 4690-104 © 006 Thomson Inc. Trademark(s) ® Registered Marca(s) Registrada(s)[...]