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GE DECT6.0 28128 manual

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Table of contents for the manual

  • Page 1

    Model 28128 Series DECT6.0 Cor dless Handset Speakerphone Answ ering S yst em User ’s Guide Y our new GE telephone syst em is EXP AND ABLE up to a t otal of 7 handsets (by purchase of optional Model 28101 handset with char ge cradle)[...]

  • Page 2

    2 IMP ORT ANT INFORMA TION NO TICE : This product meets the applicable Industry Canada technical specifications. Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device. The equipment m[...]

  • Page 3

    3 TELEPHONE NE T WORK INFORMA TION Should your equipment cause tr ouble on your line which may harm the telephone network, the telephone company, where practicable, may notif y you that temporary discontinuance of ser vice may be r equired. Where prior notice is not practicable and the cir cumstances warrant such action, the telephone company may t[...]

  • Page 4

    4 INFORMA TION FOR DECT PR ODUCT This telephone is compliant with the DECT 6.0 standard which operates in the 1.92GHz to 1.93GHz frequency range. SEE MARKING ON BOTTOM / BACK OF PRODUCT R I S K O F E L E C T R I C S H O C K D O N O T O P E N W ARNING: T O PREVEN T FIRE OR ELEC TRICAL SHOCK HAZARD, DO NO T EXPOSE THIS PRODUCT T O RAIN OR MOISTURE. T[...]

  • Page 5

    5 T ABLE OF CONTENTS I mport ant I nforma tIon ................................. 2 I nterference I nforma tIon ............................. 2 t elephone n et work I nforma tIon ................. 3 ren n umber ............................................... 3 h e arIng a Id c omp a tIbIlIt y (ha c ) ................. 3 l IcensIng ..................[...]

  • Page 6

    6 l e a Ving a m essage ......................................... 32 s Creening C alls from the B ase ................... 32 m emorY f ull ................................................... 32 m essage P laYBaCk .......................................... 33 l e a Ving a m emo .............................................. 34 a nswerIng s ystem r e[...]

  • Page 7

    7 T ABLE OF CONTENTS D eleting the P hone B ook e ntries i n D esireD g rouP ........................................... 49 s et g r ouP r ing ......................................... 49 C hanging the g rouP n ame ..................... 50 m anaging s PeeD D ialing r eCorD ................ 50 a DDing the s PeeD D ialing n umBer ......... 50 e Ditin[...]

  • Page 8

    8 INTRODUCTION CA UTION: When using t elephone equipment , there ar e basic safety instructions that should always be followed. Refer to the IMP OR T ANT SAFET Y INSTRUCTIONS provided with this product and save them for futur e refer ence. IMP OR T ANT: Because cordless phones operate on electricity, you should have at least one phone in your home [...]

  • Page 9

    9 For Model 28128xx3 there will be ONE additional handset , char ge cradle, belt clip, battery pack and cover than shown. NO TE: If a headset is included in your package, it r eplaces one set of a handset , belt clip, battery pack and cover . For Model 28128xx4 there will be T WO additional handsets, charge cradle, belt clips, battery packs and cov[...]

  • Page 10

    10 I mp or t ant I nst all a tIon g uIdelInes • Avoid sour ces of noise and heat , such as motor s, fluor escent lighting, microwav e ovens, heating appliances and dir ect sunlight . • Avoid ar eas of excessive dust , moisture and low temperature. • Avoid other cor dless telephones or personal computer s. • Never install telephone wiring d[...]

  • Page 11

    11 HANDSE T L A YOUT Display SPKR (speaker button) skip (button) # P A USE/ringer (button) erase (button) PHONE BOOK/ 3 (button) REDIAL/ 6 (button) END/cancel (button) play-stop (butt on) repeat (button) T ALK (button) CID/ 5 (CALLER ID/ 5 button) E ARPIECE MUTE/answer er (button) Microphone SKL (Soft Key Left) Sound Quality/ 4 (button) Visual Mess[...]

  • Page 12

    12 CHARGE/IN USE (indicat or) Connect/ Bluetooth® (button) ANNOUNCE (button) PHONE BOOK / 3 (button) PL A Y/ST OP 1 (button/indicat or) SKIP/ 4 (button) DO NO T DISTURB (button) VOL UME +/- (buttons) PL A Y/ST OP 3 (button/indicat or) PL A Y/ST OP 2 (button/indicat or) CID/ 5 (caller ID button) P A GE/PUSH T O T ALK (button) Visual Message Waiting[...]

  • Page 13

    13 INST ALLING THE PHONE I nst allIng the h andse t b a t tery NO TE: Y ou must connect the handset battery before using the cordless handsets. CA UTION: T o reduce the risk of fir e or personal injur y, use only the Thomson Inc. approv ed model 5-2721 Nickel-metal Hydride batter y (Ni-MH), which is compatible with this unit . 1. Locate battery an[...]

  • Page 14

    14 2. Install 4 AAA-size alkaline batteries (not included) for back up power in the event of a power failur e. • Press the tab to open the battery compar tment door located on the back of the phone. • Inser t the batteries as shown on the diagram inside the battery compar tment . • Inser t the tabs into place and snap the battery compar tment[...]

  • Page 15

    15 After the Handset and Base have been powered up , the base displays the Dat e/ Time set up screen for entry. Y ou MUST ent er the date/time prior t o operating the unit . 5. Use the number keys to enter the year and the date. 6. Press the Next (SKL) button to mov e to Set Time menu. 7. Use the n umber key s to e nter the t ime a nd us e the or b[...]

  • Page 16

    16 Language 1. Make sur e your base is OFF (not in talk mode). 2. Press the Menu (SKL) button to enter the main menu. 3. Use the or button to scroll to Phone Settings . 4. Press the Select (SKL) button to enter the submenu. 5. Use the or button to scroll to Language . 6. Press the Select (SKL) button to enter the menu. 7. Use the or button to scrol[...]

  • Page 17

    17 PROGRAMMING INFORMA TION The base and/or handset menus give you access to all of the built -in features. NO TE: Menu settings on the handset and on the base are separate and do not inter face with each other , which means changing menu settings on the base affects ONL Y the settings on the base. Press the Menu (SKL) button to display the menu op[...]

  • Page 18

    18 3. Use the or button to select On or Off . The default setting is On . 4. Pr es s the S ele ct (S KL) b utt on to sa ve y ou r s el ect io n. Y o u w il l h ear a v oic e an nou nc eme nt of co nfi rma tio n. Security Code Y ou can access the answering system fr om a tone-dial telephone in another (remote) location. The security code is r equir[...]

  • Page 19

    19 NO TE: If you select T OLL SA VE, the unit answers aft er the 3rd ring if there ar e NEW messages in the answering syst em, OR the unit answers after the 6th ring if there are NO new messages. Then, when you access the answering system from another r emote location, you may hang up after 5 rings t o save long distance char ges. Message Length Th[...]

  • Page 20

    20 Snooze From the Alarm On menu: 1. Use the or button to scroll to Snooze: Off . 2. Press the Select (SKL) button to enter the menu. Snooze On/Off shows on the display. 3. Use the or button to select from Off , Every 5 minutes, Every 10 minut es, Every 15 mintues, or Every 30 minutes . Of f is the default setting. 4. Press the S tore (SKL) button [...]

  • Page 21

    21 Language This menu allows you to change the language of the display and voice pr ompts on the base. From the Phone Settings menu: 1. Use the or button to scroll to Language . 2. Press the Select (SKL) button to enter the menu. 3. Use the or button to scroll to the desir ed language. The default is English . 4. Press the Select (SKL) button to sa[...]

  • Page 22

    22 T one/Pulse From the Phone Settings menu: 1. Use the or button to scroll to T one/Pulse . 2. Press the Select (SKL) button to enter the menu. 3. Use the or button to select T one or Pulse . The default is T one . 4. Press the Select (SKL) button to sav e your selection. Y ou will hear a confirmation tone. Default Setting This option allows you [...]

  • Page 23

    23 Ringer T one Y ou may choose fr om the 5 preset melodies and 5 dual-tone ringer tones. NO TE: Y ou may download an additional 5 MIDI ring tones with the P C softwar e. From the Sound Settings menu: 1. Use the or button to scroll to Ringer T one . 2. Press the Select (SKL) button to enter the menu. 3. Use the or bu tton to sc rol l to the d esir [...]

  • Page 24

    24 b l ue t oo th ® s e tup This unit supports a maximum of two Bluetooth cell phone devices. To use y our Bluetooth cell phone device with the 28128 system, you must activate Bluetooth on your device and then pair the device to the base. NO TE: Y our Bluetooth cell phone device should be within 2 feet to 10 feet from the base. If the device is to[...]

  • Page 25

    25 3. Use the or button to scroll to desir ed device. 4. Press the Select (SKL) button to select . T o edit the name; 1. Use the or button to scroll to Edit Name . 2. Press the Select (SKL) button to confirm, use the number keys to enter the cell phone name (maximum 15 characters). 3. Press the Stor e (SKL) button to save your selection. Y ou will[...]

  • Page 26

    26 4. Press the Select (SKL) button to enter the submenu, Alarm On/Off shows on the display. 5. Use the or button to scroll to On or Off . 6. Press the Select (SKL) button to sav e your selection. Y ou will hear a confirmation tone. Set Alarm Time NO TE: Alarm must be activated t o set time. From the Alarm On menu: 1. Press the Select (SKL) button[...]

  • Page 27

    27 Set Alarm Melody From the Alarm On menu: 1. Use the or button to scroll to Alarm Melody . 2. Press the Select (SKL) button to enter the menu. 3. Use the or button to select desired melody. 4. Press the Select (SKL) button to sav e your selection. Y ou will hear a confirmation tone. p hone s e t tIng There ar e seven pr ogrammable menus availabl[...]

  • Page 28

    28 5. Use the n umber key s to e nter the t ime a nd us e or butt on to s elect AM o r PM . 6. Press the S tore (SKL) button to save the setting. Y ou will hear a confirmation tone. Set Area Code If you enter y our local 3-digit area code in the ar ea code menu, your local ar ea code does not display on the Caller ID (CID) list . Instead, you only[...]

  • Page 29

    29 Registration From the Phone Setting menu: 1. Use the or button to scroll to R egistration . 2. Press the Select (SKL) button to enter the menu. 3. Use the or button to scroll to No or Y es . The default is No . 4. Press the Select (SKL) button to sav e your selection 5. If you select Y es , HOLD BASE MUTE W AIT FOR BEEP shows in the display. (Y [...]

  • Page 30

    30 4. Press the Y es (SKL) button to deregister all handsets. NO TE: Press No (SKR) if y ou do not want to deregister . 5. De-Registration Successful shows in both the handset and base displays, followed by HANDSET NEEDS REGISTRA TION and PLEASE PUT HANDSE T IN BASE . 6. Place handsets in base to automatically re-r egister to base OR re-r egister t[...]

  • Page 31

    31 4. Press the Select (SKL) button to sav e your selection. Y ou will hear a confirmation tone. Ringer T one Y ou may choose fr om the 5 preset melodies and 5 dual-tone ringer tones. From the Sound Setting menu: 1. Use the or button to scroll to Ringer T one . 2. Press the Select (SKL) button to enter the menu. 3. Use the or bu tton to sc rol l t[...]

  • Page 32

    32 ANSWERING SYSTEM OPERA TION a nswerer o n /o ff There ar e several ways to activ ate/deactivate the answer er ; press the ANSWERER ON/OFF button on the base, use the “ Answer er ” menu on the base, or use the “Remote Access” fr om the handset or another phone (refer to r espective sections for more information. m aIlbo x I ndIca t or The[...]

  • Page 33

    33 m essa ge p l a yba ck The message counter and the base mailbox button/indicators (PL A Y STOP 1/ PL A Y ST OP 2/ PL A Y ST OP 3) let you know when y ou have message(s) or new message(s). T o play the messages, press the corr esponding mailbox button (PLA Y STOP 1/ PL A Y STOP 2/ PL A Y STOP 3). While a message is playing, you may do the followi[...]

  • Page 34

    34 4. Press the DELETE button or 0 key on the handset to erase a message during playback . NO TE: Erased messages cannot be restored. l e a vIng a m emo This feature allows y ou to recor d a memo to store as an incoming message. 1. Press the MEMO button and it will announce “T O RECORD PRESS AND HOLD MAILBOX” . 2. Press and hold the mailbo x bu[...]

  • Page 35

    35 2. Enter the security code during the outgoing announcement or after you hear the tone. 3. Follow the voice menu to use the answering system ’s r emote functions. m emory f ull When answering system memory is full, the system answers after 10 rings, beeps and waits for y ou to enter the 3-digit security code. If you don’t enter the security [...]

  • Page 36

    36 v ol ume s e t tIngs Speakerphone Press the SPE AKER button on the base to activ ate the speakerphone. Use the VOL UME ( 5 or 6 ) buttons to adjust speaker volume on the base to a comfortable level. V OL1 is the minimum speaker volume and VOL8 is the maximum. Handset When the handset is ON (in talk mode), you may adjust the r eceiver volume by p[...]

  • Page 37

    37 a nswerIng a c all Check the display to see who is calling. Landline Calls 1. Pi ck up th e h an dse t , and p ress the T ALK o r S PK R button on the handset . - OR - Press the SP E AK ER bu tto n on th e b ase . 2. When finished, press the E ND /ca nce l button on the handset or base, or place the handset in the base cradle. Cellular Calls 1.[...]

  • Page 38

    38 If both calls are answ ered fr om the base or same handset , to switch between the two calls, press Line (SKR) button while landline call is on hold, pr ess Cell (SKR) button while cellular call is on hold” . a v aIl able o ptIons d urIng a l andlIne c all More During an external landline call, press Mor e (SKL) button to enter the More sub-me[...]

  • Page 39

    39 NO TE: Check your cell phone instruction manual regar ding capabilities before attempting transfer . Making a Landline Call When Talking T o Cell Call • During a cellular call, press the Line (SKR) button to put the cellular call on hold, use the number keypad to make a land line call. Making a Cell Call When Talking T o Land line Call • Dur[...]

  • Page 40

    40 base, and your original call is put on hold. • T o switch between the two calls, pr ess the DELE TE/FL ASH button. NO TE: Some cellular phones do not support this feature, refer to your cellular devices Instruction Manual. l ast n umber r edIal Y ou may r edial a number up to 32 digits long. T o quickly redial the last number y ou dialed: 1. P[...]

  • Page 41

    41 m ute T o have a private, off -line conversation, use the mute feature. The party on the other end of the line cannot hear you, but y ou can still hear them. When you ar e using the phone, press the MUTE button on handset to activ ate the mute function. T o de-activ ate, press the MUTE button on handset again. r Inger v ol ume (s hor t cut ) The[...]

  • Page 42

    42 c all w aItIng c aller Id Pr ovi de d y ou subscribe to Call Waiting Caller ID service from your phone company; if you r eceive an incoming call and you ar e using the GE multi handset system, a beep indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID information will be displayed and stor ed in the history of a[...]

  • Page 43

    43 r e vIewIng cId r ecords As calls are r eceived and stor ed, the display is updated to let you know how many calls have been r eceived. T o scroll CID r ecords: 1. Make sur e the phone is OFF (not in talk mode). 2. Press the button. (a tally of All calls and New calls displays.) 3. Press the View (SKL) button. 4. Press the button to review the n[...]

  • Page 44

    44 Available formats include: Number of digits Explanation Example Eleven digits long distance code “1 ” 1-317-888-8888 +3-digit area code +7-digit telephone number . T en digits 3-digit area code + 317-888-8888 7-digit telephone number . Seven digits 7-digit telephone number . 888-8888 s t orIng cId r ecords Int o p hone b ook Y ou may also st[...]

  • Page 45

    45 6. Press the Y es (SKL) button to confirm the deletion. The display shows DELE TED . NO TE: Press the No (SKR) button to return to the standby mode or if no action is taken, it will exit automatically aft er one minute. CALL RECORDS This option allows you to r edial the number from a CID r ecords or Dialed Calls. Ther e are maximum 40 CID r eco[...]

  • Page 46

    46 PHONE BOOK NO TE: At any time you may pr ess the END/cancel button in base or handset to exit and return to standby mode. f or b ase The base and the cordless handsets hav e their own separate memory storage areas which are accessible to each other via the Transfer featur e Y ou may stor e up to two hundred entries per base or handset with 20-di[...]

  • Page 47

    47 10. Use the or button to select fr om the desired category; Home, Office, Cell, or Other . 11. Press the S tore (SKL) button to sav e the number . - Add an additional number to record (Up to 4 numbers) • Use the or button to scroll to Add Number . • Press the Select (SKL) button to confirm. • Use the number keys to enter the telephone nu[...]

  • Page 48

    48 Y ou can pr ess the #P A USE button to insert a P (pause) when you enter the telephone number when adding a phone book entry. r e vIewIng p hone b ook r ecords 1. Make sur e your phone is OFF (not in talk mode). 2. Press the Menu (SKL) button and use t he or button to scroll to Phone Book . 3. Press the Select (SKL) button to enter the phone boo[...]

  • Page 49

    49 3. Use th e or button to scr oll to Delet e Recor d . 4. Press the Select (SKL) button. DELETE? shows on the display. 5. Press the Y es (SKL) button to confirm the deletion. The display will show DELE TED . NO TE: If you don’t want to change or delete the record when the display shows DELETE? , simply press the No (SKR) button, or wait for on[...]

  • Page 50

    50 Changing the Group Name From the GROUPING menu: 1. Press Option (SKL) button and use the or button to scr oll to Rename . 2. Use the number keys to enter a name (up to 15 characters, including space.) NO TE: If you make a mistake pr ess the DELE TE/FLASH butt on to backspace and erase the wrong character(s). 3. Press the S tore (SKL) button to s[...]

  • Page 51

    51 3. Press the Select (SKL) button, DELETE? shows on the display. 4 Press the Y es (SKL) button to confirm the selection. DELE TED shows on the display. t ransferrIng the p hone book record bet ween handse t ( s ) and base 1. Make sur e your phone is OFF (not in talk mode). 2. Press the button to shor tcut to phone book menu. 3. Use the or button[...]

  • Page 52

    52 2) During the room monitoring, it will emit a beep tone if there are incoming calls. Y ou may press the T ALK or SPKR butt on on the handset or SPE AKER on the base to answer the call and quit the room monitor mode. 4. Press the Back (SKR) button to end r oom monitoring. I ntercom o pera tIon The intercom featur e allows you to have a conv ersat[...]

  • Page 53

    53 NO TE: If you r eceive a telephone call during an int ercom call, the intercom call is immediately t erminated and both handsets or the base rings. Press the T ALK or SPKR button on the handset or the SPE AKER button on the base t o answer the call. p ush t o t alk This feature allows y ou to directly talk to another r egistered handsets or base[...]

  • Page 54

    54 3. Use the number keys to enter the year and date desir ed for the reminder . 4. Press the Next (SKL) button to mov e to the Set Time menu. 5. Use the n umber key s to e nter the t ime a nd us e or bu tton to se lect A M or PM . 6. Press the S tore (SKL) button to save the setting. 7. Press the Select (SKL) button to enter R eminder Message menu[...]

  • Page 55

    55 Reviewing and Editing the R eminder Recor d From the Scheduler menu: 1. Use the or button to scroll to View R eminder . 2. Press the Select (SKL) button to enter the menu. The r eminder recor ds show on the display. 3. Use the or button to select the desired r ecord and pr ess the Select (SKL) button to view the recor d details. 4. Press the Opt[...]

  • Page 56

    56 CONNECTING OPTIONAL HE ADSE T Each handset can be used with an optional headset for hands free operation. 1. Connect the headset to the headset jack on the side of the handset. The handset receiver and microphone are disabled when the headset is connected. 2. Adjust the headset to rest comfortably on top of your head and over y our ear . Move th[...]

  • Page 57

    57 BA T TER Y SAFE T Y PRECA UTIONS • Do not burn, disassemble, mutilate, or puncture. Lik e other batteries of this type, toxic materials could be r eleased which can cause injury. • T o reduce the risk of fir e or personal injury, use only the Nickel-metal Hydride battery listed in the User ’s Guide. • Keep batteries out of the r each of[...]

  • Page 58

    58 INCOMPLETE DA T A Caller information is interrupted during transmission or the phone line is excessively noisy. LINE IN USE Displays on handset while the line is in use. LONG DIST ANCE Indicates CID recor d is from a long distance call. LOW BA T TER Y Indicates the battery needs to be charged. NE W Indicates call or calls have not been r eviewed[...]

  • Page 59

    59 TROUBLESHOO TING GUIDE T elephone Solutions No dial tone • Check and repeat installation steps: Ensure the base pow er cord is connected to a working electrical outlet . Ensure the telephone line cor d is connected to the base and the wall jack. • Connect another phone to the same jack ; if there is still no dial tone, the problem might be y[...]

  • Page 60

    60 Unit beeps • Clean charging contacts on cordless handset . • See solutions for “No dial tone” . • Replace the battery. Memory Dialing doesn’t work • Did you program the memory location keys corr ectly? • Did you follow proper dialing sequence? Unit locks up and there is no communication betw een the base and cordless handset • [...]

  • Page 61

    61 • Make sure that the unit is connected to a non-switched electrical outlet . Disconnect the power adaptor and r emove the back up batteries from the base. Wait for 3 seconds and ins ert th e b ack up b att er ies in to th e bas e, th en plug the power adaptor ba ck in to th e b as e. Caller ID Error Message • The unit displays this message i[...]

  • Page 62

    62 GENERAL PRODUCT CARE T o keep your unit w orking and look ing good, follow these guidelines: • Avoid dropping the handset , as well as other rough tr eatment to the phone. • Clean the phone with a soft cloth. • Never use a strong cleaning agent or abrasive powder because this will damage the finish. • Retain the original packaging, if n[...]

  • Page 63

    63 A Accessory Information 66 Adding a Reminder 53 Adding Phone Book Entries 46 Adding the Phone Book Entries In Desired Group 49 Adding the Speed Dialing Number 50 Alarm 19, 25 Answerer 17 Answerer On/Off 17, 32 Answering a Call 37 Answering System Operation 32 Answering System Remote Access 34 Answering System Setup 15 Audible Quick Setup Guide 1[...]

  • Page 64

    64 INDE X I Important Information 2 Important Installation Guidelines 10 Information for DECT Product 4 Inserting a Pause in the Dialing Sequence(of a Stor ed Number) 47 Installation 9 Installing the Handset Battery 13 Installing the Phone 13 Intercom 38 Intercom Operation 52 Interference Information 2 Introduction 8 K Key T one 23, 31 L Landline C[...]

  • Page 65

    65 Set Alarm Melody 20, 27, 54 Set Alarm Time 19, 26 Set Area Code 21, 28 Set Cycle Time 20, 26, 54 Set Group Ring 49 Set Snooze 54 Set Time 21, 27 Setting the Voice Pr ompt Language 15 Snooze 20, 26 Sound Setting 22, 30 Speakerphone Operation 35 Storing CID Recor ds (In CID Memory) 42 Storing CID Recor ds into Phone Book 44 Storing the Last Number[...]

  • Page 66

    Model 28128 00018185 (Rev . 0 CAN E/F) 07-30 Printed in China Thomson Digital T echnologies Ltd. © 2007 Thomson Digital T echnologies Ltd. Trademark(s) ® Registered Marque(s) déposée(s) A CCESSORY INFORMA TION DESCRIPTION MODEL NO . AC power adaptor 5-2760 Belt Clip 5-2717 Headset 5-2425 (black) Replacement Handset Battery (Ni-MH) 5-2721 T o or[...]