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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of GE GNPR48L, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of GE GNPR48L one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of GE GNPR48L. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of GE GNPR48L should contain:
- informations concerning technical data of GE GNPR48L
- name of the manufacturer and a year of construction of the GE GNPR48L item
- rules of operation, control and maintenance of the GE GNPR48L item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of GE GNPR48L alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of GE GNPR48L, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the GE service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of GE GNPR48L.
Why one should read the manuals?
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
W at er Soft ening syst em Safety Information . . . . . . . . . . . . . . . . . 2 Installation Instructions . . . . . . . .3–15 Step-by-step instructions . . . . . . . . . . . .6–15 Operating Instructions Breaking a salt bridge . . . . . . . . . . . . . . . . .17 Cleaning the injector and screen . . . . . . . .17 Service . . . . . . . . . . . .[...]
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Page 2
IMP OR T ANT SAFE T Y INFORMA TION. RE AD ALL INSTRUCTIONS BEFORE USING. S AFE T Y PRECA UTIONS ■ Check and comply with your state and local codes. Y ou must follow these guidelines. ■ Use care when handling the water softening system. Do not turn upside down, drop, drag or set on sharp protrusions. ■ Water softening systems using sodium chlo[...]
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Page 3
3 Installation W at er Soft ening S yst em Instructions Models GNPR40L and GNPR48L Questions? Call 800. GE.CARES (800.432.2737) or Visit our Website at: ge.com BEFORE BEGINNING INST ALL A TION Read these instructions complet ely and carefully. • IMP OR T ANT — Save these instructions for local inspector ’s use. • IMP OR T ANT — Obser ve a[...]
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Page 4
Installation Instructions 4 UNP ACKING AND INSPECTION Be sur e to check the entir e softener for any shipping damage or missing par ts. Also note damage to the shipping car tons. Contact the transportation company for all damage and loss claims. The manufacturer is not r esponsible for damages in transit . Small parts needed to install the softener[...]
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Page 5
Installation Instructions PL AN HOW YOU WILL INST ALL THE SOFTENER Y ou must first decide how to run the inlet and outlet pipes to the softener . Look at the house main w ater pipe at the point where you will connect the softener . Is the pipe solder ed copper , glued plastic or threaded galvanized? What is the pipe size? W ARNING: Use only lead-fr[...]
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Page 6
OPERA TION T o bypass the Water Softener with the bypass valve, rotate the handles clockwise so they are both perpendicular to the flow path of the inlet and outlet w ater stream, as shown below . T o return to the conditioned water or service position, r otate the handles counterclockwise so they ar e parallel to the flow path of the inlet and out[...]
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Page 7
PL UMB “IN” AND “OUT ” PIPES T O AND FROM SOF TENER CA UTION: Obser ve all of the following cautions as you connect inlet and outlet plumbing. See Typical Installation Illustration. • BE SURE INCOMING HARD W A TER SUPPL Y IS DIRECTED T O THE SOF TENER V AL VE INLE T PO R T . If house water flow is fr om the right , use a plumbing cr ossov[...]
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Page 8
INST ALL GROUNDING WIRE AND CLAMPS IMP OR T ANT: A copper or galvanized house cold water pipe is often used to ground electrical outlets in the home. Gr ounding pr ot ects you from electrical shock. The water softener may have broken this ground path. T o restor e connection, install UL approved grounding har dware or 6-gauge copper wir e across th[...]
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Page 9
OPEN W A TER SUPPL Y With the plumbing, drain line and overflow connections completed, slowly open the water supply, allowing the lines to pressurize. NO TE: The optional bypass should still be in bypass mode as shown. 1 Installation Instructions ST AR T-UP RINSING PROCEDURE (BYP ASS V AL VE IS OPTIONAL) Outlet Inlet ADV ANCE THE CONTROL V AL VE Wi[...]
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Page 10
INJECT OR SELECTION • The injector is critical to the proper flow thr ough the r esin tank during the r egeneration cycle. The injector supplied with the unit from the factory is applicable to installations with supply water pressur e up to 70 psi. • If supply water pressur e is greater than 70 psi, injector assembly WS15X10059 should be instal[...]
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Page 11
11 Installation Instructions PROGRAMMING THE CONTROL PROGRAMMING THE CONTROL The gr een indicator lights up next to the name of the active control setting. Pressing the DOWN button displays the settings in or der . By continuing to pr ess the DOWN button, the settings start over , beginning with the time of day. Pr essing the UP button displays the[...]
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Page 12
SAL T PER REGEN AND CAP ACIT Y These two settings ar e requir ed to pr ovide the most efficient operation of the system in your installation. Salt efficiency is impr oved by r egenerating part of the capacity. For example, the GNPR40 has 37,100 grains of capacity. It is more efficient to regenerate 20,000 grains of capacity more frequently than wai[...]
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Page 13
SYSTEM CAP ACITY INPUTS 40 GNPR40L certified capacity at salt setting 48 GNPR48L certified capacity at salt setting NO TE: The 3.0 lbs salt setting (GNPR40L) and the 3.6 lbs salt setting (GNPR48L) are certified using the 5 bump injector . The 7.5 lbs (GNPR40L), 15 lbs (GNPR40L), 9 lbs (GNPR48L) and 18 lbs (GNPR48L) are cer tified using the 4 bump i[...]
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Page 14
Installation Instructions 14 MANU AL REGENERA TION Occasionally you may find it necessary to initiate a manual r egeneration. This is done by pressing the REGEN button on the fr ont of the display. When you press the REGEN button, the control performs a full regeneration of the water conditioner immediately. In the event the system is allowed to ru[...]
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Page 15
15 SPECIFICA TIONS/DIMENSIONS Installation Instructions These systems conform to WQA NSF/ANSI 44 for the specific capacity claims as verified and substantiated by test data. * Testing was performed using pellet grade sodium chloride as the regenerant salt . ** Efficiency rating is valid only at the lowest stated salt dosage. These softeners were ef[...]
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Page 16
About the wat er softener syst em. Service When the water softening system is providing soft water , it is called “Ser vice. ” During service, hard water flows from the house main water pipe into the water softening system. Inside the water softening system resin tank is a bed made up of thousands of tiny, plastic resin beads. As hard water pas[...]
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Page 17
17 ge. com Breaking a Salt Bridge Sometimes, a hard crust or salt bridge forms in the salt storage ar ea. It is usually caused by high humidity or the wr ong kind of salt . When the salt bridges, an empty space forms between the water and salt . Then salt will not dissolve in the water to make brine. If the brine tank is f ull of salt , it is hard [...]
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Page 18
Car e and cleaning of the w ater sof tening system. Brine (salt dissolved in water) is needed for each and ever y regeneration. The water for making brine is metered into the salt storage area by the water softening system valve and control. However , you must keep the tank supplied with salt . Use clean water softening salts only, at least 99.5% p[...]
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Page 19
19 Troubleshooting Tips Save time and money! Review the char t on these pages f irst and you may not need to call for ser vice. Problem Possible Causes What T o Do No sof t wat er Faucet or fixture where sample was • T o conser ve salt , the installer may have isolated some fixtures taken not plumbed to soft water. (outside faucets, toilets, etc.[...]
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Page 20
Problem Possible Causes What T o Do Water har d sometimes Using hot water while the water • Avoid using hot water during water softening system softening system is regenerating regeneration because the water heater will r efill with hard water . Control HARDNESS number setting • Press the SET button to enter a new v alue. Be sur e the too low n[...]
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Page 21
21 Problem Possible Causes What T o Do Salty tasting or Unit not sanitized • Complete the Sanitizing Pr ocedures on page 15. brown/yellow colored • At completion of r egeneration cycle (approx. 2 hrs) , run water water after installation from faucets to purge the salty w ater . Low wat er pressure Check pressure. • Drain height 8 ′ or less,[...]
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Page 22
Advanced programming and troubleshooting section. W ARNING: Advanced programming should only be performed by a qualified t echnician. This section was designed for the use of water treatment professionals. Default settings are based on water conditions at a typical installation. Before making any changes, consult a water treatment professional, as [...]
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Page 23
23 ge. com The following table r epresents pr eset values programmed into the system at the factory for both levels for the model shown. Requir ed Parameters Name Description GNPR40L GNPR48L P1 Time of day Set in field Set in field P2 Time of regeneration 2:00 a.m. 2:00 a.m. P3 Hardness Set in field (25 grains) Set in field (25 grains) P4 Salt amou[...]
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Page 24
24 Code Description Cause Solution Err 1 Electronics failure Control settings need reprogramming • Press any key to load default values. Refer to Programming the Contr ol . Err 2 Impr oper star t of Valve cam gear has been manually • Press any key to clear the alarm. regeneration (limit switch rotated during a regeneration (Alarm automatically [...]
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Page 25
Problem Possible Causes What T o Do Capacity display stays Total syst em capacity was calculat ed • As the water usage continues, the remaining capacity will drop at “9999” even though to be a value greater than 9999 below 9999, then other values will be shown. there is water usage Control does not respond Button is not active in the • Wait[...]
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Page 26
Problem Possible Causes What T o Do Run out of soft wat er Incorrect inject or • With water pr essure > 70 psi, use 4 bump injectors between regenerations (WS15X10059). Improper regeneration • Repeat regeneration, making certain correct salt dosage is used. Fouled resin bed • Use resin cleaner . Incorrect salt dose and capacity setting •[...]
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Page 27
27 ge. com Problem Possible Causes What T o Do Flowing or dripping water Drain valve (2 or 6) or brine valve (1) • Manually operate cam gear to flush out for eign matter holding at drain line or brine line held open by foreign matter disc open. after regeneration Weak valve st em return spring on • Replace spring. top plate Resin in valve • C[...]
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Page 28
28 Flow diagrams. 1 Service Position Inlet Outlet Drain T reated Water Untreated W ater Valve No. Description Position 1 Brine Closed 2 Upper Drain Closed 3 Inlet Open 4 Bypass Closed 5 Outlet Open 6 Lower Drain Closed 7 Center Dist . Closed 2 R efill Position Inlet Outlet Drain T reated Water Untreated W ater Valv e No. Description Position 1 Brin[...]
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Page 29
29 ge. com 5 Backwash Position Inlet Outlet Drain T reated Water Untreated W ater Valve No. Description Position 1 Brine Closed 2 Upper Drain Open 3 Inlet Closed 4 Bypass Open 5 Outlet Open 6 Lower Drain Closed 7 Center Dist . Closed 6 F ast Rinse Position Inlet Outlet Drain T reated Water Untreated W ater Valve Disc Identification Disc 6 – Lower[...]
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Page 30
1. Disconnect power to the control by unplugging the wall transformer or unplugging the power cor d from the bottom of the control. 2. Press down on the top of the drive gear to disengage the cam gear . 3. With the cam gear disengaged, rotate the cam gear counterclockwise to the REFILL position until the air check fills with water , and water flows[...]
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Page 31
31 Control valve diagram. ge. com[...]
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Page 32
32 S ystems diagram. 42 34 33 35 32 36 41 40 37 39 38 44 47 43[...]
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Page 33
33 Par ts List . ge. com GENERAL ELECTRIC P ARTS CA T ALOG GG NN PP RR 44 08 LL (00) (00) REF . NO. GE P ART NO. P ART DESCRIPTION Q T Y Q T Y 0001 WS15X10054 VAL VE BODY ASSEMBL Y 1 1 0002 WS26X10014 DRIVE MOT OR – 60 Hz 1 1 0003 WS21X10022 CONTR OL ASSEMBL Y 1 1 0004 WS26X10015 CAM GE AR 1 1 0005 WS28X10050 BRACKE T 1 1 0006 WS02X10037 SCRE W ,[...]
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Page 34
34 What Is Not Cover ed: For The Period Of : We W ill Replace: One Year Any par t of the Water Softening System which fails due to a defect in materials or workmanship. From the date of the During this limited one-year warranty, GE will also provide, fr ee of charge, all labor and related original purchase service to replace the defective part . Th[...]
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Page 35
W ARRANTOR IS NOT RESP ONSIBLE FOR CONSEQUENTIAL DAMAGES. Warrantor : MABE CANADA INC. All w arranty ser vice provided by our Factory S ervice Centers or an authorized technician. For ser vice, call toll free 1.866.777.7627. Please have serial number and model number available when calling for ser vice. GE Water Sof tening S ystem Warranty. (For Cu[...]
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Page 36
Consumer S upport . Printed in the Unit ed States GE Appliances Website ge. com Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! For greater convenience and faster service, you can now download Owner ’s Manuals or order parts online. S chedule Ser vice ge. com Expert GE rep[...]