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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of GE JES1851, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of GE JES1851 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of GE JES1851. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of GE JES1851 should contain:
- informations concerning technical data of GE JES1851
- name of the manufacturer and a year of construction of the GE JES1851 item
- rules of operation, control and maintenance of the GE JES1851 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of GE JES1851 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of GE JES1851, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the GE service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of GE JES1851.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the GE JES1851 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
POPCORN BEVERAGE REHEAT VEGETABLE BAKED POTATO SENSOR COOKING TIMER AUTO/TIME DEF. TIME COOK AM/PM SCROLL SPEED CLOCK SOUND 1 EXPRESS COOK 2 EXPRESS COOK 3 EXPRESS COOK 4 EXPRESS COOK 5 EXPRESS COOK 6 EXPRESS COOK 789 0 DISPLAY ON/OFF GUIDE BEHIND DOOR START PAUSE REMINDER HELP POWER LEVEL 30 SEC. CLEAR OFF GE Appliances GE Answer Center ® 800.626[...]
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Page 2
■ Read and follow the specific precautions in the Precautions to Avoid Possible Exposure to Excessive Microwave Energy section above. ■ This appliance must be grounded. Connect only to a properly grounded outlet. See the Grounding Instructions section on page 8. ■ Install or locate this appliance only in accordance with the provided Installat[...]
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Page 3
Safety Information Operating Instructions T roubleshooting T ips Customer Service 3 Use this appliance only for its intended purpose as described in this Owner’ s Manual. ■ Do not mount this appliance over a sink. ■ Do not mount the microwave oven over or near any portion of a heating or cooking appliance. ■ Do not store anything directly o[...]
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Page 4
Customer Service T roubleshooting T ips Operating Instructions Safety Information Arcing is the microwave term for sparks in the oven. Arcing is caused by: ■ Metal or foil touching the side of the oven. ■ Foil not molded to food (upturned edges act like antennas). ■ Metal, such as twist-ties, poultry pins, or gold-rimmed dishes, in the microw[...]
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Page 5
Safety Information Operating Instructions T roubleshooting T ips Customer Service 5 ■ SUPERHEA TED WA TER Microwaved water and other liquids do not always bubble when they reach the boiling point. They can actually get superheated and not bubble at all. Superheated liquid will bubble up out of the cup when it is moved or when something like a spo[...]
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Page 6
Customer Service T roubleshooting T ips Operating Instructions Safety Information Make sure all cookware used in your microwave oven is suitable for microwaving. Most glass casseroles, cooking dishes, measuring cups, custard cups, pottery or china dinnerware which does not have metallic trim or glaze with a metallic sheen can be used. Some cookware[...]
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Page 7
Safety Information Operating Instructions T roubleshooting T ips Customer Service 7 ■ “Boilable” cooking pouches and tightly closed plastic bags should be slit, pierced or vented as directed by package. If they are not, plastic could burst during or immediately after cooking, possibly resulting in injury. Also, plastic storage containers shou[...]
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Page 8
Customer Service T roubleshooting T ips Operating Instructions Safety Information This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This appliance is equipped with a power cord having a grounding wire with a grounding plug.[...]
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Page 9
Safety Information Operating Instructions T roubleshooting T ips Customer Service Usage situations where appliance’ s power cord will be disconnected infrequently . Because of potential safety hazards under certain conditions, we strongly recommend against the use of an adapter plug. However, if you still elect to use an adapter, where local code[...]
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Page 10
Customer Service T roubleshooting T ips Operating Instructions Safety Information IMPORT ANT SAFETY INFORMA TION. READ ALL INSTRUCTIONS BEFORE USING. 10 A short power supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord. Extension cords may be used if you are careful in using them. If an ex[...]
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Page 11
Safety Information Operating Instructions T roubleshooting T ips Customer Service 11 Read and follow this Safety Information carefully . SA VE THESE INSTRUCTIONS[...]
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Page 12
Congratulations! Y ou Are Now Part of the GE Family . Welcome to the GE family. We’re proud of our quality products and we are committed to providing dependable service. You’ll see it in this easy-to-use Owner’s Manual and you’ll hear it in the friendly voices of our customer service department. Best of all, you’ll experience these values[...]
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Page 13
GE & Y ou, A Service Partnership. Inside you will find many helpful hints on how to use and maintain your microwave oven properly. Just a little preventive care on your part can save you a great deal of time and money over the life of your microwave oven. Read this Manual Ask any GE appliance owner and they will tell you we stand behind our pro[...]
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Page 14
Customer Service T roubleshooting T ips Operating Instructions Safety Information About the features of your microwave oven. Throughout this manual, features and appearance may vary from your model. 14 1100 Watts Features of the Oven Door Latches. Window with Metal Shield. Screen allows cooking to be viewed while keeping microwaves confined in the [...]
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Page 15
Safety Information Operating Instructions T roubleshooting T ips Customer Service Y ou can microwave by time, with the sensor features or with the auto feature. POPCORN BEVERAGE BAKED POT A TO VEGET ABLE AUTO/TIME DEF . REHEA T AUTO/TIME DEF . TIME COOK 1 EXPRESS COOK 3 EXPRESS COOK 2 EXPRESS COOK 5 EXPRESS COOK 6 EXPRESS COOK 4 EXPRESS COOK 30 SEC[...]
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Page 16
Customer Service T roubleshooting T ips Operating Instructions Safety Information About changing the power level. 16 The power level may be entered or changed immediately after entering the feature time for TIME COOK, T ime Defrost or EXPRESS COOK. The power level may also be changed during time countdown. Press TIME COOK or select T ime Defrost. E[...]
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Page 17
Safety Information Operating Instructions T roubleshooting T ips Customer Service About the time features. T ime Cook T ime Cook I Allows you to microwave for any time up to 99 minutes and 99 seconds. Power level 10 (High) is automatically set, but you may change it for more flexibility. Press TIME COOK. Enter cooking time. Change power level if yo[...]
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Page 18
Customer Service T roubleshooting T ips Operating Instructions Safety Information About the time features. Cooking Guide for T ime Cook NOTE: Use power level High (10) unless otherwise noted. 18 V egetable Amount T ime Comments Asparagus (fresh spears) 1 lb. 5 to 8 min., In 1 1 ⁄ 2 -qt. oblong glass baking Med-High (7) dish, place 1/4 cup water. [...]
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Page 19
Safety Information Operating Instructions T roubleshooting T ips Customer Service V egetable Amount T ime Comments Corn (frozen kernel) 10-oz. package 2 to 6 min. In 1-qt. casserole, place 2 tablespoons water. Corn on the cob (fresh) 1 to 5 ears 1 1 / 4 to 4 min. In 2-qt. glass baking dish, place per ear corn. If corn is in husk, use no water; if c[...]
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Page 20
Customer Service T roubleshooting T ips Operating Instructions Safety Information About the time features. T ime Defrost Allows you to defrost for a selected length of time. See the Defrosting Guide for suggested times. ( Auto Defrost explained in the About the auto feature section.) Press AUTO/TIME DEF . twice. Enter defrosting time. Press ST ART [...]
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Page 21
Safety Information Operating Instructions T roubleshooting T ips Customer Service Food T ime Comments Breads, Cakes Bread, buns or rolls (1 piece) 1/4 min. Rearrange after half the time. Sweet rolls (approx. 12 oz.) 2 to 4 min. Fish and Seafood Fillets, frozen (1 lb.) 6 to 9 min. Shellfish, small pieces (1 lb.) 3 to 7 min. Place block in casserole.[...]
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Page 22
Customer Service T roubleshooting T ips Operating Instructions Safety Information About the time features. Express Cook This is a quick way to set cooking time for 1–6 minutes. Press one of the Express Cook pads (from 1 to 6) for 1 to 6 minutes of cooking at power level 10. For example, press the 2 pad for 2 minutes of cooking time. The power lev[...]
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Page 23
Safety Information Operating Instructions T roubleshooting T ips Customer Service About the auto feature. Auto Defrost The Auto/T ime Defrost feature gives you two ways to defrost frozen foods. Press AUTO/TIME DEF . once for Auto Defrost or twice for T ime Defrost. Use Auto Defrost for meat, poultry and fish. Use T ime Defrost for most other frozen[...]
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Page 24
Customer Service T roubleshooting T ips Operating Instructions Safety Information Humidity Sensor The Sensor Features detect the increasing humidity released during cooking. The oven automatically adjusts the cooking time to various types and amounts of food. ■ The proper containers and covers are essential for best sensor cooking. ■ Always use[...]
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Page 25
Safety Information Operating Instructions T roubleshooting T ips Customer Service Popcorn To use the Popcorn feature: Follow package instructions, using T ime Cook if the package is less than 1.75 ounces or larger than 3.5 ounces. Place the package of popcorn in the center of the microwave. Press POPCORN. The oven starts immediately. If you open th[...]
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Page 26
Customer Service T roubleshooting T ips Operating Instructions Safety Information About the sensor features. 26 Reheat The Reheat feature reheats single servings of previously cooked foods or a plate of leftovers. Place covered food in the oven. Press REHEA T . The oven starts immediately. The oven signals when steam is sensed and the time remainin[...]
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Page 27
Safety Information Operating Instructions T roubleshooting T ips Customer Service Baked Potato The Baked Potato feature cooks 1/2–2 lbs. of potatoes. Pierce skin with fork and place potatoes on the turntable. If cooking three or more potatoes, arrange in a star pattern. Press BAKED POT A TO. The oven starts immediately. The oven signals when stea[...]
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Page 28
Customer Service T roubleshooting T ips Operating Instructions Safety Information About the other features. 28 Clock Press to enter the time of day or to check the time of day while microwaving. Press CLOCK. Enter time of day. Select AM or PM. Press ST ART or CLOCK. 1 EXPRESS COOK 3 EXPRESS COOK 2 EXPRESS COOK 5 EXPRESS COOK 6 EXPRESS COOK 789 0 DI[...]
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Page 29
Safety Information Operating Instructions T roubleshooting T ips Customer Service 29 Reminder The Reminder feature can be used like an alarm clock, and can be used at any time, even when the oven is operating. The Reminder time can be set up to 24 hours later. Press REMINDER. Enter the time you want the oven to remind you. (Be sure the microwave cl[...]
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Page 30
Customer Service T roubleshooting T ips Operating Instructions Safety Information About the other features. 30 T imer On/Off T imer On/Off operates as a minute timer and can be used at any time, even when the oven is operating. Press TIMER. Enter time you want to count down. Press TIMER to start. When time is up, the oven will signal. To turn off t[...]
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Page 31
Safety Information Operating Instructions T roubleshooting T ips Customer Service Microwave terms. 31 Arcing Arcing is the microwave term for sparks in the oven. Arcing is caused by: ■ metal or foil touching the side of the oven. ■ foil that is not molded to food (upturned edges act like antennas). ■ metal such as twist-ties, poultry pins, go[...]
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Page 32
Customer Service T roubleshooting T ips Operating Instructions Safety Information Care and cleaning of the microwave oven. 32 Helpful Hints Open the oven door a few minutes after cooking to air out the inside. An occasional thorough wiping with a solution of baking soda and water keeps the inside fresh. Unplug the cord before cleaning any part of t[...]
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Page 33
Safety Information Operating Instructions T roubleshooting T ips Customer Service 33 How to Clean the Outside Do not use cleaners containing ammonia or alcohol on the microwave oven. Ammonia or alcohol can damage the appearance of the microwave. Case Clean the outside of the microwave with a sudsy cloth. Rinse and then dry. Wipe the window clean wi[...]
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Page 34
Customer Service T roubleshooting T ips Operating Instructions Safety Information Before you call for service… 34 T roubleshooting T ips Save time and money! Review the charts on the following pages first and you may not need to call for service. Problem Possible Causes What T o Do Oven will not start A fuse in your home • Replace fuse or reset[...]
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Page 35
Safety Information Operating Instructions T roubleshooting T ips Customer Service 35 Problem Possible Causes What T o Do “SENSOR ERROR” During Popcorn, Reheat, • Close the door, press appears on display Beverage, Baked Potato, CLEAR/OFF and begin again. or V egetable program, the door was opened before steam could be detected. Steam was not d[...]
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Page 36
Before you call for service… 36 Customer Service T roubleshooting T ips Operating Instructions Safety Information ■ Steam or vapor escaping from around the door. ■ Light reflection around door or outer case. ■ Dimming oven light and change in the blower sound at power levels other than high. ■ Dull thumping sound while oven is operating. [...]
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Page 37
37 Safety Information Operating Instructions T roubleshooting T ips Customer Service Notes.[...]
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Page 38
Customer Service T roubleshooting T ips Operating Instructions Safety Information 38 Notes.[...]
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Page 39
GE Microwave Oven W arranty . All warranty service provided by an authorized Customer Care ® technician. For service, call 800-GE-CARES. This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. Some states do not allow the exclusion or limitation of incidental or consequential[...]
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Page 40
Service T elephone Numbers. The GE Answer Center ® is open 24 hours a day, 7 days a week. GE Answer Center ® 800.626.2000 Expert GE repair service is only a phone call away. In-Home Repair Service 800-GE-CARES (800-432-2737) TDD 800-TDD-GEAC (800-833-4322) GE offers, free of charge, a brochure to assist in planning a barrier- free kitchen for per[...]