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GE PB3-POS-RP manual

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Table of contents for the manual

  • Page 1

    PB3-POS-RP ProBridge User Manual[...]

  • Page 2

    PB3-POS-RP ProBridge User Manual 2 Copyright Copyright © 2006, GE Security, In c. All rights reserved. This document may not be copied in whole or in part, or otherwise reproduced except as specifically permitted under US copyright law, without the prior written consent from GE. Document number/0150-0231J . (July 2006) Disclaimer THE INFORMATION I[...]

  • Page 3

    3 T ABLE OF C ONTENTS B EFORE Y OU B EGIN .................................................... 5 I NTRODUCTION ............................................................ 7 PB3-POS-RP O VERVIEW ............................................................. 7 C OMPATIBILITY ............................................................................[...]

  • Page 4

    PB3-POS-RP ProBridge User Manual 4 V ERIFY O PERA TION .................................................................... 17 D IP S WITCH S ETTINGS .............................................. 19 SW1 S ETTINGS .......................................................................... 19 SW2 S ETTINGS ............................................[...]

  • Page 5

    5 Before You Begin Read these instructions before installing or operating this product. Note: This installation should be made by a qualified service person and should conform to local codes. This manual provides installation and operation information. To use this document, you must have the following minimum qualifications: • A basic knowledge o[...]

  • Page 6

    PB3-POS-RP ProBridge User Manual 6 * WA RNING: Improper use of this equipment can cause severe bodily injury or equipment damage. ** CA UTION: Improper use of this equi pment can cause equipment damage. Note: Notes contain important information about a product or procedure. * This symbol indicates elec trical warnings and cautions. ** This symbol i[...]

  • Page 7

    7 Introduction This manual provides all the information necessary to properly install this product. ** CA UTION: Your system’s layout, camera assignment, PB3 termination, and serial device model should all be selected before starting t he installation. PB3-POS-RP Overview The GE PB3-POS-RP (PB3) is a specific model of ProBridge that interfaces th[...]

  • Page 8

    PB3-POS-RP ProBridge User Manual 8 Compatibility The PB3 is compatible with the following GE DVMRe products: DVMRe Type Softw are Version PPC Version DVMRe-CD/CS V 3.07 (and above) V 3.07 (and above) DVMRe-eZ V 3.20 (and above) V 3.14 (and above) DVMRe-CT and DVMRe-CT II V 4.0 (and above) N/A DVMRe-eZT (Triplex) V 4.03 (and above) N/A StoreSafe and[...]

  • Page 9

    9 with specific cameras. GE assumes no responsibility for the amount and type of information available, the operation, non- operation or erroneous operation of the customer provided equipment that interfaces with the ProBridge. PB3 System Components You should find the following PB3 system components when the product is unboxed. Figure 1-1. PB3-POS[...]

  • Page 10

    PB3-POS-RP ProBridge User Manual 10 PB3-POS-RP ProBridge includes: • (1) PB3-POS-RP ProBridge unit. • (1) P/N 4310-0034B: RJ45 to RJ45 cable. Connects the PB3 to RS485 Network. This cable is 6’ in length. • (1) P/N 4310-0068A: serial device Interconnect Cable. This cable is 14” in length. • (1) P/N 4310-0047B: RJ45 to DB9F cable. Connec[...]

  • Page 11

    11 Moisture: Do not expose the unit to rain or moisture. Moisture can damage internal components. Do not install this unit near sources of water. RS232 Limitations: Cable length between the POS device and the PB3 is limited to 50’. Cable length between the PB3 unit and the DVMRe is also limited to 50’. If the supplied cables are replaced by cus[...]

  • Page 12

    PB3-POS-RP ProBridge User Manual 12 4310-0007 120VA C Pow er Supply Power Supply Input Voltage: 120 VAC Tolerance: ±10% Frequency: 60 Hz Power Supply Output Voltage: 12 VDC Current: 110 mA Pow er: 1.3 Watts Connector: 2.1mm female barrel. Center Positive 4310-0008 220VA C Pow er Supply Power Supply Input Voltage: 220 Volt AC Tolerance: ±10% Frequ[...]

  • Page 13

    13 Installation Before installation please familiarize yourself with the PB3 and its typical system layout. PB3 Components Figure 2-1. ProBridge Components.[...]

  • Page 14

    PB3-POS-RP ProBridge User Manual 14 Typical System Layout DVMRe T riplex CBR-PB3-RP ProBridge 2nd CBR-PB3-RP ProBridge Camera Camera * * RS485 Cable (Supplied by Installer) RS232/2 Port Port 1 Port 0 * Power Connections no t show for clarity. Port 2 4320-0068A Receipt Printer Cable 4320-0068A Receipt Printer Cable Receipt Printer Receipt Printer El[...]

  • Page 15

    15 Required Dip Switch Information SW1 Dipswitch 1-4 Special Functions (See Section 3) Dipswitch 5-8 Camera Assignment* SW2 Dipswitch 1 Reserved Dipswitch 2-4 Baud Rate Dipswitch 5-8 Protocol SW3 Dipswitch 1-8 serial device Device Select* SW4 Dipswitch 3 ProBridge Termination* *These settings should be set before beginning the installation. Default[...]

  • Page 16

    PB3-POS-RP ProBridge User Manual 16 Switch Settings as shown above are: • Camera Number 1 (SW1 5-8) • Generic Printer (SW3 1-8) • PB3 Termination OFF (SW4 3) Detailed Installation Steps Note: Modify the DVMRe’s defa ult baud rate of 19200 to 57600. 1) At the minimum set or verify the DIP Switch settings for the Camera Number, PB3 Terminatio[...]

  • Page 17

    17 6) If more than one cash register interface is to be installed repeat steps 1-4 above for each additional cash register. 7) Connect each PB3 unit together by using an RS485 cable with RJ-45 connectors on eac h end. Connect to either receptacle on Port 0 to in terconnect the PB3 units using an “in” and “out” method. (For details on the RS[...]

  • Page 18

    PB3-POS-RP ProBridge User Manual 18 If the unit fails to display tr ansaction text, please go to the troubleshooting section of this manual.[...]

  • Page 19

    19 Dip Switch Settings This chapter deals in detail with the Dip Switch Settings. The PB3 must be re-initialized before any changes to the switch settings will be recognized. SW1 Settings SW1 –Switches 1-4 The first four switch positi ons on SW1 are programmed to provide special functions on the PB3 for display and troubleshooting. Under normal i[...]

  • Page 20

    PB3-POS-RP ProBridge User Manual 20 Demo Mode (Simulated Message) This setting permits the PB3 to send a simulated POS transaction message to the DVMRe/Tr iplex. This is useful for troubleshooting or for demonstrating PB3 functionality without having a POS device connected. As a troubleshooting tool, this element allows you to verify that the PB3 i[...]

  • Page 21

    21 SW1 - Switches 5-8 Dipswitches 5 thru 8 on SW1 assigns transaction text for that cash register’s PB3 unit to a specific camera on the DVMRe. Camera Number 5 6 7 8 1 U U U U 2 U U U D 3 U U D U 4 U U D D 5 U D U U 6 U D U D 7 U D D U 8 U D D D 9 D U U U 10 D U U D 11 D U D U 12 D U D D 13 D D U U 14 D D U D 15 D D D U 16 D D D D[...]

  • Page 22

    PB3-POS-RP ProBridge User Manual 22 SW2 Settings SW2 - Switch 1 Switch 1 on SW2 is reserved for Technical Support personnel. Do not use. SW2 - Switches 2-4 Switches 2-4 on SW2 are used to modify the baud rate on Port 2 of the PB3 should the POS device you are using require it. SW2 Baud Rate Port 2 2 3 4 1200 U U U 2400 U U D 4800 U D U 9600 U D D 1[...]

  • Page 23

    23 SW2 - Switches 5-8 Switches 5-8 on SW2 are used to modify the communication transfer protocol on Port 2 of the PB3 should the POS device you are using require it. The protocol listed here consists of 3 user definable settings: The Start Bit, The Stop Bit, and Parity. These can be expressed as follows: • Stop Bit: 7 or 8 -bit ASCII • Stop Bit[...]

  • Page 24

    PB3-POS-RP ProBridge User Manual 24 SW3 Settings SW3 - Switches 1-8 Switches 1 thru 8 on SW3 define the serial device used for the interface. The selection predetermines the Baud Rate and Protocol for the target serial device. Baud Rate and Protocol can be manually overridden using the dipswitches for these elements. Included Interfaces: Serial dat[...]

  • Page 25

    25 SW3 Printer 1 2 3 4 5 6 7 8 Serial DA U U U U U U U U Generic U U U U U U U D Citizen POS U U U U U U D U Epson TM88 U U U U U U D D Pinnacle U U U U U D U U Radiant U U U U U D U D Speedway U U U U U D D U Gilbarco U U U U U D D D Wayne Dresser U U U U D U U U Epson TM300A U U U U D U U D Axhiom 7158 U U U U D U D U UTC U U U U D U D D VeriFone[...]

  • Page 26

    PB3-POS-RP ProBridge User Manual 26 SW4 Settings SW4 – Switches 1,2, 4-6 These switches are reserved for Technical Support personnel. Do not use. SW4 - Switch 3 Switch 3 on SW4 is used for signal termination for Port 0 on the PB3. Termination is important whenever multiple PB3 units are interconnected via the unit’s built-in RS485 network and t[...]

  • Page 27

    27 Troubleshooting Problem Probable Cause Solution *Unable to verify capture of text. 1. No power. 2. Incorrect cabling. 3. Incorrect sw itch settings. 1. Check pow er. 2. Check cables. 3. Verify settings with Display Memory mode on page 18. Garbled text. Incorrect baud rate Check baud rate for POS device, set DIP switches to match. * Use Demo mode[...]

  • Page 28

    PB3-POS-RP ProBridge User Manual 28 Hyperterminal Setup Manual configuration can also be completed using Windows HyperTerminal in stead of the DIP switches. Manual configuration should only be used if the “POS Device Selection” does not conform to your spec ific device because baud rates or protocols are slightly different than the default valu[...]

  • Page 29

    29 Figure 5-1. Laptop connected to PB3 running HyperTerminal. Open a new Connection (FILE>NEW): Give the connection a name and select an Icon. Click OK. Under “Connect Using” option select “COM1”.[...]

  • Page 30

    PB3-POS-RP ProBridge User Manual 30 The Com1 Properties menu will appear. Select the following settings to complete the setup: Bits per Second = 57600 Data Bits = 8 Parity = None Stop Bits = 1 Flow Control = None Power up the PB3 unit by plugging in the power supply. The following screen (or similar) will confirm that you are in HyperTerminal progr[...]

  • Page 31

    31 The configurable settings are: • Protocol • Baud Rate • Parity • # of Stop Bits • Character Set • POS Device Type Once HyperTerminal mode is set up, press the “Enter” key twice. The following menu will appear: To make a menu selection, enter the number of the element and press “Enter”. For example: Input the following 2 ENTER[...]

  • Page 32

    PB3-POS-RP ProBridge User Manual 32 Main Menu Option 2 (Port #2) Port #2 is an RS-232 port that connec ts the PB3 unit to the serial device Interconnect Cable. T he settings will vary based upon the type of serial device in use. Once you have selected this option, there will be multiple selections available for each element. Entering the number for[...]

  • Page 33

    33 Menu Selection 2 – Protocol Options • Asynchronous Menu Selection 3 – Baud Rate Baud Rate is only used if Protocol option selected is Asynchronous. • 1200 • 2400 • 4800 • 9600 • 14.4K • 19.2K • 38.4K Menu Selection 4 – Parity • None • Odd • Even Menu Selection 5 – Mode The available selections are: • 1-Stop (bit) [...]

  • Page 34

    PB3-POS-RP ProBridge User Manual 34 Menu Selection 6 – Code (Character) The available selections are: • 7-Bit ASCII • 8-Bit ASCII Menus Selection 7 – Device Ty pe Serial data analyzer Generic interface Citizen POS printer Epson TM88 Pinnacle POS Radiant systems POS Speedway POS Gilbarco PC/G-site journal Wayne/Dresser Epson TM-300A Axhiom p[...]

  • Page 35

    35 Main Menu Option 3 (Text Setup) The Text Setup menus allow the us er to use some text filtering options. These options allow the us er to filter out excess data. Select the Text Setup option from the Main Menu. Once you have selected this option, there will be multiple selections available for each element. Entering the number for the element wi[...]

  • Page 36

    PB3-POS-RP ProBridge User Manual 36 Bypass Count The Bypass Count is the number of characters to bypass or ignore excluding the characters in the Text String. The Bypass Count can be entered when you enter the sequence: 3 > Enter. Enter Count: _ The range of the Bypass Count is 0 to 255. Entry will auto- terminate after the 3rd number input. You[...]

  • Page 37

    37 Linefeed), the PB3 will output both a Carriage Return and a Line Feed. If this option is disabled then, the PB3 will not append any extra characters. Toggle the Append Line Feed option by entering the number ‘5’ followed by the Enter key. 5 > Enter Example of setting Text Setup Menu options: 1. Access the Text Setup Menu (Enter, Enter, 3,[...]

  • Page 38

    PB3-POS-RP ProBridge User Manual 38 An example of the setup above is shown in the following illustration. Receip t Dat a stored on HD Te x t S t r i n g Bypass Coun t (18) 11/16/03 11/16/03 Coke...... ......... .$1.49 Bottled Water . ......$2. 50 Potato Chi ps....... .$3.00 Subtotal... ........ $6.99 Tax........ ........ $0.31 Total...... ........ [...]

  • Page 39

    39 Main Menu Option 4 (Alarm Setup) Use this option to enable or disable alarm mode and to customize the text to display for each alarm. Select option #4 to display the following screen To change the alarm mode select option #2 and press the enter button. The alarm mode will toggle between enabled or disabled. You can enter customized alarm text by[...]

  • Page 40

    PB3-POS-RP ProBridge User Manual 40 PB3 Specifications Physical Housing Metal enclosure. Dimensions (W x L x H) 4.0 x 7.0 x 1.0” (100 x 175 x 25 mm) Nominal Weight 4.8 oz (136 g) Shipping Weight 1 lb (453 g) packaged, including the external AC power supply and manual. Color Black. Environmenta l Temperature 0 to 40 ° C, operating. Relative Humid[...]

  • Page 41

    41 Cable Specifications ProBridge to Triplex (DVMRe-CT) RJ45 Connector RJ45 Connector Part Number : 4310-0034B Communication Type: RS232 Connector Type: RJ-45, RJ-45 Cable Required: 5 Foot RJ-45 to RJ-45 Triplex RS232 Cable (Supplied). Connects ProBridge to DVMRe-CT. RJ-45 RJ-45 Connector to Tri p lex Connector to PB3 Pin 8: Pin 7: Common Pin 6: A-[...]

  • Page 42

    PB3-POS-RP ProBridge User Manual 42 ProBridge to DVMRe (DVMRe-CD/S) RJ45 Connector DB9 F Part Number : 4310-0047B Communication Type: RS232 Connector Type: RJ-45 ,DB9F Cable Required: 6 Foot RJ-45 to DB9F RS232 Cable (Supplied). Connects ProBridge to DVMRe- CD/CS. NOTE : This cable also used for Programming ProBridge via Windows HyperTerminal Pin 8[...]

  • Page 43

    43 ProBridge to ProBridge Cable RJ45 Connector RJ45 Connector Part Number : Installer Provided Communication Type: RS-485 Connector Type: RJ45, RJ45 Cable Required: RS-485 Interconnect Cable (up to 3,000’)). Interconnects multiple PB3’s in a RS485 network. RJ-45 RJ-45 C onnector C onnector Pin 8: Brown Pin 7: Brown/W hite Pin 6: Gree n Pin 5: B[...]

  • Page 44

    PB3-POS-RP ProBridge User Manual 44 ProBridge to Printer Interconnect Cable DB9F DB25M Part Number : 4310-0069A Communication Type: RS232 Connector Type: DB25M, DB9F Cable Required : 6 Foot DB25M to DB9F RS232 Cable (Supplied). Connects PB3 to the Printer Interconnect Cable. DB-25M Connector Pin 25 Pin 24 Pin 23 Pin 22 Pin 21 Pin 20 Pin 19 Pin 18 P[...]

  • Page 45

    45 ProBridge Interconnect Cable to serial device DB25M DB25 F DB25F Part Number : 4310-0068A Communication Type: RS232 Connector Type: DB25M, DB25F, DB25F Cable Required: 6 Foot DB25M to DB25F to DB25F cable (Supplied). Connects PB3 Interconnect cable to the serial device. DB-25M DB-25F DB-25F Connector Connector Connector Pin 25 Pin 24 Pin 23 Pin [...]

  • Page 46

    PB3-POS-RP ProBridge User Manual 46 Triport Cable The Triport cable is used for tapping serial RS-232 ports available on most POS cash registers. The Tri-Port does not interfere with any signals between the POS and the printer (if there is an external printer connected). For installation, do the following: 1. Remove the DB9 printer connector at the[...]

  • Page 47

    47 Triport Cable Modifications In some cases, it may become necessary to modify the wiring of the Triport cable. It is recommended that only trained technicians modify the Triport. Modifications are limited to only the removal of the orange or blue wire. Removing both wires or re-attaching these wires to other solder points may disrupt communicatio[...]

  • Page 48

    PB3-POS-RP ProBridge User Manual 48 Contacting technical support For assistance installing, operating, maintaining, and troubleshooting this product, refe r to this document and any other documentation provided. If you still have questions, you may contact technical support during normal business hours (Monday through Friday, excluding holidays, be[...]