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GE PNSF39Z01 manual

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Table of contents for the manual

  • Page 1

    PNSF39Z01 GE Appliances GE Answer Center ® 800.626.2000 Owner’ s Manual Part No. 215C1002P003 Pub. No. 49-5801 Water Softening System 7178943[...]

  • Page 2

    Congratulations! Y ou Are Now Part of the GE Family . Welcome to the GE family. We’re proud of our quality products and we are committed to providing dependable service. You’ll see it in this easy-to-use Owner’s Manual and you’ll hear it in the friendly voices of our customer service department. Best of all, you’ll experience these values[...]

  • Page 3

    Customer Service T roubleshooting T ips Operating Instructions Safety Information GE & Y ou, A Ser vice Partnership. Inside you will find many helpful hints on how to use and maintain your water system properly. Just a little preventive care on your part can save you a great deal of time and money over the life of your system. Read this Manual [...]

  • Page 4

    Safety Information Operating Instructions T roubleshooting T ips Customer Service IMPORT ANT SAFETY INFORMA TION. READ ALL INSTRUCTIONS BEFORE USING. 4 For your safety , the information in this manual must be followed to minimize the risk of electric shock, property damage or personal injury . ■ Check with your state and local public works depart[...]

  • Page 5

    Customer Service T roubleshooting T ips Operating Instructions Safety Information This water softening system must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive Installation Instructions, you can receive one by calling us toll-free at the GE Answer Center ® 800.626.2000[...]

  • Page 6

    Safety Information Operating Instructions T roubleshooting T ips Customer Service SPECIFICA TION GUIDELINES. 6 Rated capacity See rating label located on the softener . Amount of high capacity resin (lbs/cu. ft) 52/1 Resin tank nominal size (in., dia. x height) 10 x 35 Ser vice flow rate (gpm) See rating label located on the softener . Water supply[...]

  • Page 7

    About the water softening system. Customer Service T roubleshooting T ips Operating Instructions Safety Information For emergency needs, hard water is available to the home during the regeneration cycles. However , you should avoid using HOT water because the water heater will fill with the hard water . Automatic Hard Water Bypass During Regenerati[...]

  • Page 8

    Safety Information Operating Instructions T roubleshooting T ips Customer Service About the water softening system. 8 Brining During brining, brine travels from the salt storage area into the resin tank. Brine is the cleaning agent needed to remove the hardness minerals from the resin beads. The hardness minerals and brine are discharged to the dra[...]

  • Page 9

    Upon installation and after an extended power outage. See the Pr ogram Memor y section. NOTES: ■ When the transformer is plugged into the electrical outlet 12:00 AM is flashing and PRESENT TIME shows in the display area. Program the timer as instructed below. If PL- - is flashing, see the Model Code section. ■ A “beeper” sounds while pressi[...]

  • Page 10

    Safety Information Operating Instructions T roubleshooting T ips Customer Service About the water softening system. 10 NOTE: If HARDNESS does not show in the display, press SET button until it does. Press the UP or DOWN button to set your water hardness number in the display. The DOWN button moves the display down to 1. The UP button moves the disp[...]

  • Page 11

    Sometimes, a manually started regeneration (recharge) may be desired or needed. T wo examples: ■ You have used more water than usual (house guests, extra washing, etc.) and you may run out of soft water before the next regeneration. ■ You did not refill the storage tank with salt. Use one of the following features to start a regeneration immedi[...]

  • Page 12

    ERROR CODE DISPLA YED ERR 01 ERR 02 ERR 03 ERR 04 ERR 05 POSSIBLE DEFECT • motor • position • motor • position • timer inoperative switch inoperative switch or (PW A) or wiring wiring harness harness • wiring harness • timer • timer • timer or connection (PW A) (PWA) (PW A) to switch • position switch • timer (PW A) Safety Inf[...]

  • Page 13

    By continuing to press the DA T A button, you can scan through four displays of operational information. This data appears in the bottom portion of the display area. REMAINING CAP ACITY — This is the percentage of water softening capacity remaining. Immediately after a regeneration, 100% shows. As water is used, the percentage decreases until the[...]

  • Page 14

    Safety Information Operating Instructions T roubleshooting T ips Customer Service About the water softening system. 14 Ser vice: T imer/W ater Softening System, Service Checkout Procedure If you are not getting soft water, and an error code is not displayed, use the procedures below to find the problem. First make the following visual checks. VISUA[...]

  • Page 15

    15 Ser vice: Manually Initiated Electronic Diagnostics To enter diagnostics, press and hold the DA T A button until the display appears as shown. NOTE: If the water softening system is in the middle of a regeneration, top part of the display shows the cycle of regeneration and minutes of the cycle remaining. If two cycle names are flashing, the val[...]

  • Page 16

    Safety Information Operating Instructions T roubleshooting T ips Customer Service About the water softening system. 16 B This display segment ( ), in the following chart, indicates an open POSITION switch. The other indicates a closed switch. Use the TOUCH or HOLD button to manually advance the valve into each cycle and check correct switch operati[...]

  • Page 17

    Customer Service T roubleshooting T ips Operating Instructions Safety Information 17 This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates and other controller functions. First, make the initial checks and the Manually Initiated Electronic Diagnostics. NOTE: The face plate display must show a [...]

  • Page 18

    Safety Information Operating Instructions T roubleshooting T ips Customer Service About the water softening system. 18 Ser vice: Regeneration and Heavy Duty Backwash NOTE: Each of the following functions has a factory set default value. The defaults are: Regeneration start time –2:00AM ; Maximum days between regenerations –0 (display shows dY?[...]

  • Page 19

    Customer Service T roubleshooting T ips Operating Instructions Safety Information 19 Model Code: The timer must have the right model code set to operate the water softening system correctly. The correct code setting is PL31 . If is flashing in the display, do steps 3, 4, 6 and 8 below. T o check for the corr ect code setting for your model, and to [...]

  • Page 20

    Safety Information Operating Instructions T roubleshooting T ips Customer Service Care and cleaning of the water softening system. 20 Checking the Salt Storage Level and Refilling Brine (salt dissolved in water) is needed for each and every regeneration. The water for making brine is metered into the salt storage area by the water softening system [...]

  • Page 21

    Customer Service T roubleshooting T ips Operating Instructions Safety Information Breaking a Salt Bridge Sometimes, a hard crust or salt bridge forms in the salt storage area. It is usually caused by high humidity or the wrong kind of salt. When the salt bridges, an empty space forms between the water and salt. Then salt will not dissolve in the wa[...]

  • Page 22

    T r oubleshooting T ips Review the charts on the following pages first and you may not need to call for service. Problem Possible Causes What T o Do W ater feels slippery Absence of hardness • This is normal. after installation of minerals water softening system Water softening system Water softening system • Does not use much salt not using an[...]

  • Page 23

    Problem Possible Causes What T o Do No soft water Faucet or fixture where • To conserve salt, the installer sample was taken not may have isolated some fixtures plumbed to soft water. (outside faucets, toilets, etc.) NOTE: Be sure sample is from soft water. From the outlet fr om a faucet that does not of the water softening system, mix soft and h[...]

  • Page 24

    Safety Information Operating Instructions T roubleshooting T ips Customer Service Befor e you call for service… 24 PNSF39Z 215C1002P003 1/97 Problem Possible Causes What T o Do Resin beads showing Cracked distributor • Call for service. up in drinking water and sink T r oubleshooting T ips Sounds you might hear Running water from the • This i[...]

  • Page 25

    PNSF39Z 215C1002P003 1/97 25 Consumer Product Ownership Registration Important Mail Today GE Appliances Place in an envelope and mail to: General Electric Company Warranty Registration Department P.O. Box 34070 Louisville, KY 40232-4070[...]

  • Page 26

    Consumer Product Ownership Registration First Name Mr. ■ ■ Ms. ■ ■ Mrs. ■ ■ Miss ■ ■ Street Address City State Date Placed In Use Month Day Year Zip Code Apt. # Last Name Phone Number _ _ Consumer Product Ownership Registration Dear Customer: Thank you for purchasing our product and thank you for placing your confidence in us. We ar[...]

  • Page 27

    GE W ater Softening System W arranty Customer Service T roubleshooting T ips Operating Instructions Safety Information All warranty service provided by our SmartW ater™ Authorized Ser vicer Network. For service, call 800-GE-CARES. This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use with[...]

  • Page 28

    Ser vice T elephone Numbers. The GE Answer Center ® is open 24 hours a day, 7 days a week. GE Answer Center ® 800.626.2000 Expert GE repair service is only a phone call away. In-Home Repair Service 800-GE-CARES (800-432-2737) TDD 800-TDD-GEAC (800-833-4322) GE offers, free of charge, Braille controls for a variety of GE appliances and a brochure [...]