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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Genie 3024, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Genie 3024 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Genie 3024. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Genie 3024 should contain:
- informations concerning technical data of Genie 3024
- name of the manufacturer and a year of construction of the Genie 3024 item
- rules of operation, control and maintenance of the Genie 3024 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Genie 3024 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Genie 3024, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Genie service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Genie 3024.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Genie 3024 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Includes INTELLICODE ® 2 Remote Control. Safe-T -Beam ® System must be installed to close door . For use only with residential sectional or one piece overhead garage doors. Homelink ® and Car2U ® compatible. For Answers and Assistance: 1.800.354.3643 or visit www .geniepro.com SA VE THIS MANUAL FOR FUTURE REFERENCE. INST ALLER: LEA VE THIS MANU[...]
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Page 2
©2010 The Genie Company 01/27/2010 2 SAFET Y INFORMA TION IMPORT ANT SAFET Y INSTRUCTIONS READ AND FOLL OW ALL INSTRUCTIONS SA VE THESE INSTRUCTIONS C ONVENTIONS USED IN THESE INSTRUCTIONS Garage doors are large , heavy objects that move with the help of springs under high t ension and elec tric motors. Since moving objects, springs under tension,[...]
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Page 3
©2010 The Genie Company 01/27/2010 3 INTELLIC ODE ® 2 Access Security Sy stem A new generation superior encryption system that enhances the security of the door opener by continuously changing the access code each time the remote is used . T he door opener responds to each new code only once. An access code copied from a w ork ing system and trie[...]
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Page 4
©2010 The Genie Company 01/27/2010 4 T ABLE OF C ONTENTS Sec tion .................................................................................... P age Safety Information .................................................................................................... 2 Opener F eatures & Safety F eatures ..............................[...]
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Page 5
©2010 The Genie Company 01/27/2010 5 IMPORT ANT INST ALL A TION INSTRUCTIONS W ARNING: T o reduc e the risk of sev ere injur y or death: 1. READ AND FOLL OW ALL SAFETY , INST ALLA TION AND OPERA TION INSTRUCTIONS. (If you have questions or do not understand an instruction, call The Genie Compan y .) 2 . Install only on a properly balanced sec tion[...]
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Page 6
©2010 The Genie Company 01/27/2010 6 PROGRAM S E T — + 5 SECS SET TING & TESTING LIMITS AND FORCE The OPEN (UP) and CL OSE (DOWN) Door Limit positions are controlled by making adjustments using the panel located on the bottom of the pow er head. Begin with Step 1 and continue through Step 10. Door For ce is set during the final Open/Close cy[...]
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Page 7
©2010 The Genie Company 01/27/2010 7 P R OGRAM S E T — PRESS SEE long Blue LED flashing 6 W atch door mo ve R A M S E T — + B) OPEN DOOR TRA VEL LIMIT NOT E O R M O R C D OW O A D DOOR CL OSES DOOR OPENS Door Limits are set. Both LEDs go OFF . Continue with FORCE setting. SET FORCE F orce is set automatically with first full OPEN/CL OSE door o[...]
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Page 8
©2010 The Genie Company 01/27/2010 8 PROGRAM S E T — + 5 SECS PROGRAM S E T — + PROGR AM INTELLIC ODE® 2 REMO TE TO PO WER HEAD FOR HELP-1.800.354.3643 OR WWW.GENIEC OMP ANY .COM 2 PRESS and HOLD SEE BO TH Blue LEDs come ON SEE round Blue LED come ON SEE long Purple LED flashing SEE long Purple LED come steady ON RELEASE 1 2 3 4 5 6 7 The nex[...]
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Page 9
©2010 The Genie Company 01/27/2010 9 PROGRAM S E T — + 5 SECS PROGRAM S E T — + PRESS and HOLD SEE BO TH Blue LEDs come ON SEE one Blue LED come ON PRESS a previously programmed Genie® IntelliCode® 2 r emote button on remote. If you are unsure which remot e you have see page 15. Remote must be IntelliC ode® 2 enabled. RELEASE 1 2 3 4 OPTION[...]
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Page 10
©2010 The Genie Company 01/27/2010 10 NOTICE O R B C MS O S R C ED UL OW O N A DE T YPIC AL SECTIONAL DOOR INST ALLA TION FOR HELP-1.800.354.3643 OR WWW .GENIEC OMP ANY .C OM INST ALLA TION T YPIQUE SUR UNE PORTE SECTIONELLE .................................. POUR OBTENIR DE L ’AIDE-1.800.354.3643 INST ALACIÓN HABITU AL DE UNA PUERT A SECCIONAL[...]
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Page 11
©2010 The Genie Company 01/27/2010 11 SECTIONAL DOOR PORTE SECTIONELLE PUERT A SECCIONAL ONE PIECE DOOR PORTE D’UNE PIÈCE PUERT A DE UNA SOL A PIEZA O R E OM S BSTU TED U DO N O H N LE LIFT SPRING RESSORT DE LEV AGE RESORTE DE ELEV A CIÓN *Direct wiring of power supply to opener must be installed by a lic ensed elec trician. *Le câblage direc[...]
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Page 12
©2010 The Genie Company 01/27/2010 12 REFERENCE - POWER HEAD & RAIL ASSEMBLED VIEW RÉFÉRENCE – VUE DE LA TÊTE D’ALIMENT A TION & DU RAIL ASSEMBLÉ REFERENCIA - VIST A DEL CABEZAL ELÉCTRIC O Y RIEL ENSAMBLADOS NO TE: U se wall console and safety sensors provided with this unit. Do NOT substitute wall console or safety sensors . REMA[...]
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Page 13
©2010 The Genie Company 01/27/2010 13 SET PROGRAM Open Tr a v e l Button ROUND LED Indicator (Light) F acing Garage Door L ONG LED Indicator (Light) Close Tr a v e l Button O VERVIEW OF POWER HEAD C ONTROLS This section describes the simple programming functions. Use this page to familiarize yourself with the buttons and LED indicators used to pr [...]
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Page 14
©2010 The Genie Company 01/27/2010 14 O VERVIEW - REMO TES AND OPTIONS 5 FC C and IC CERTIFIED This device complies with FC C P ar t 15 and RSS 210 of Industr y Canada. This equipment has been tested and f ound to comply with the limits for a Class B digital device , pursuant to Part 15 of the FC C Rules. These limits are designed to pr ovide reas[...]
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Page 15
©2010 The Genie Company 01/27/2010 15 3. Press the same button twice to toggle IntelliC ode® selection from IntelliCode® 2 to IntelliC ode® 1. INTELLIC ODE® FEA TURES Earlier models of Genie® garage door openers, remotes , and wireless keypads use IntelliCode® 1 signals to communicate . Remote(s) provided with this unit will transmit either [...]
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Page 16
©2010 The Genie Company 01/27/2010 16 TRANSMIT TER C OMPLIANCE ST A TEMENT T ransmitters c omply with all United States and Canadian legal requirements as of the dat e of manufac ture. No warranty is made that they comply with all legal requir ements of any other jurisdiction. If transmitters are to be used in another country , the impor ter must [...]
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Page 17
©2010 The Genie Company 01/27/2010 17 MAINTENANCE & TR OUBLESHOO TING FOR HELP-1.800.354.3643 OR WWW .GENIECOMP ANY .COM 6 W ARNING • G arage door hardwar e (springs, cables, brackets, pulleys, etc.) are under extreme pressure and tension. • DO NOT att empt to repair or adjust door springs or any hardwar e, and DO NO T OPERA TE garage door[...]
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Page 18
©2010 The Genie Company 01/27/2010 18 CARRIAGE ENGA GE/DISENGA GE Use Release Handle to manually engage or disengage Carr iage. RESET - OPEN/CL OSE TRA VEL LIMIT P er forming all ten (10) Limits/F orce setting steps (pages 6-7) erases previous Limits/F orce settings . NO TE: The opener will not close the door automatically unless the Safe-T-Beam®[...]
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Page 19
©2010 The Genie Company 01/27/2010 19 Independent Light Control Button – Controls door opener lights fr om inside garage – Shuts OFF lights 4 minutes after door action V ac ation Lock Button – L OCK disables controls after door is completely closed – UNL OCK allows contr ols to wo rk normally Indicator Light Red indicator light is always O[...]
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Page 20
©2010 The Genie Company 01/27/2010 20 CHAIN OR BEL T - TENSION ADJUSTMENT W ARNING • Obser ve all safety warning and precautions! • Disconnec t pow er from opener before beginning this task. Visually inspec t the chain or belt once per year . • A t the center of the rail, is chain or belt resting on rail? The chain or belt should not be rest[...]
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Page 21
©2010 The Genie Company 01/27/2010 21 REFERENCE - CIRCUIT WIRING DIA GRAM FOR HELP-1.800.354.3643 OR WWW .GENIECOMP ANY .COM RÉFÉRENCE - DIAGRAMME DE CÂBLA GE DE CIRCUIT ......................................................... POUR OBTENIR DE L ’AIDE-1.800.354.3643 REFERENCIA - ESQUEMA ELÉCTRIC O DEL CIRCUITO ...............................[...]
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Page 22
©2010 The Genie Company 01/27/2010 22 ADJUSTMENT GUIDE - SPEED SETTINGS FOR HELP-1.800.354.3643 OR WWW .GENIECOMP ANY .C OM Speed settings are pre-progr ammed at the fac tory for the maximum speed . Speed settings should not need adjustment with this unit. Howev er , travel speed f or the opener can be adjusted to slow er speeds to minimize normal[...]
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Page 23
©2010 The Genie Company 01/27/2010 23 ADJUSTMENT GUIDE - FORCE SETTINGS FOR HELP-1.800.354.3643 OR WWW .GENIECOMP ANY .COM F orce settings are pre-pr ogrammed at the fac tory and "learned" during the Open/Close Limit settings steps. For normal use F orc e settings should not need adjustment with this unit. Howev er , conditions that migh[...]
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Page 24
©2010 The Genie Company 01/27/2010 24 TROUBLESHOO TING GUIDE - OPERA TION FOR HELP-1.800.354.3643 OR WWW .GENIECOMP ANY .COM PROBLEM WHA T TO DO Opener does NO T run from wall c onsole. • Check power source. – Plug a lamp into outlet used for pow er head. If lamp works, pow er source is OK. – If not, check fuse or circuit breaker . • I f p[...]
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Page 25
©2010 The Genie Company 01/27/2010 25 TROUBLESHOO TING GUIDE - POWER HEAD LEDs FOR HELP-1.800.354.3643 OR WWW .GENIECOMP ANY .C OM P ower Head LED P ossible Problem Solution Round LED Long LED OFF OFF Normal operation None required No response from unit Check power supply Contact a trained door system technician ON/RED/ STEAD Y ON/RED/ STEAD Y Lim[...]
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Page 26
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