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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Genie 4024H, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Genie 4024H one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Genie 4024H. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Genie 4024H should contain:
- informations concerning technical data of Genie 4024H
- name of the manufacturer and a year of construction of the Genie 4024H item
- rules of operation, control and maintenance of the Genie 4024H item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Genie 4024H alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Genie 4024H, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Genie service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Genie 4024H.
Why one should read the manuals?
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Includes INTELLICODE ® 2 Remote Control. Safe-T -Beam ® System must be installed to close door . For use only with residential sectional or one piece overhead garage doors. Homelink ® and Car2U ® compatible. For Answers and Assistance: 1.800.354.3643 or visit www .geniecompany .com W ARNING: T o reduce the risk of injury to persons or damage to[...]
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Page 2
©2010 The Genie Company 12/2010 2 SAFET Y INFORMA TION IMPORT ANT SAFET Y INSTRUCTIONS READ AND FOLL OW ALL INSTRUCTIONS SA VE THESE INSTRUCTIONS C ONVENTIONS USED IN THESE INSTRUCTIONS Garage doors are large , heavy objects that move with the help of springs under high t ension and elec tric motors. Since moving objects, springs under tension, an[...]
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Page 3
SAFET Y FEA TURES Safe-T-Beam® (STB) Non-Contact Rev ersing System Puts an in visible beam across the door opening. The door stops and rev erses to the full open position if anything passes through the beam. LED indicator lights on the powerhead and on the STBs pro vide a self diagnostic code if an operational problem exists. Safe-T-Rev erse® Con[...]
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Page 4
T ABLE OF C ONTENTS Sec tion .................................................................................... P age Safety Information .................................................................................................... 2 Opener F eatures & Safety F eatures ................................................................... [...]
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Page 5
Begin here af ter the opener's ph ysical assembly and installation has been c ompleted . Ther e are no assembly or installation steps included in this manual. Contact your Genie® P rofessional Dealer for an installa tion poster , if requir ed , or visit www .geniecompan y .com to download a PDF file . The f ollowing mechanical assembly tasks [...]
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Page 6
W ARNING • Make sure doorway is in vie w and clear of obstacles and people to av oid injury or damage to proper ty . • DO NO T operate this unit from wall c onsole before LIMITS and FORCE are set. Severe damage to the opener can occur . • The bullet MUST be engaged to carriage BEFORE setting limits. S ee Installation P oster (if provided) or [...]
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Page 7
©2010 The Genie Company 12/2010 7 PR OGRAM SET — SEE long Blue LED flashing 6 W atch door mo ve RA M SET — + B) OPEN DOOR TRA VEL LIMIT NOTICE IF DOOR BECOMES OBSTRUCTED I PULL DOWN ON HANDLE DOOR CL OSES DOOR OPENS Door Limits are set. Both LEDs flash Blue and go OFF . Continue with Step 9 SET FORCE. SET FORCE F orce is set automatically with[...]
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Page 8
©2010 The Genie Company 12/2010 8 1 2 3 4 C ONT A CT REVERSE TEST The F orce and Limit settings on the previous page MUST be C OMPLETED before C ontac t Reverse testing . 1. T est . • Open garage door using wall console. – Place a 2" x 4" boar d (laid flat) under center of garage door opening . • Close garage door using wall consol[...]
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Page 9
©2010 The Genie Company 12/2010 9 PROGRAM SET — + PROGRAM SET — + PROGR AM INTELLIC ODE® 2 REMO TE TO PO WERHEAD FOR HELP-1-800-35-GENIE OR WWW.GENIEC OMP ANY .COM 2 PRESS and HOLD SEE BO TH Blue LEDs come ON SEE round Blue LED come ON SEE long Purple LED flashing RELEASE 1 2 3 4 5 6 7 The next press of the remote will operate door . Repeat a[...]
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Page 10
©2010 The Genie Company 12/2010 10 PROGRAM SET — + PROGRAM SET — + PRESS and HOLD SEE BO TH Blue LEDs come ON SEE one Blue LED come ON PRESS and release a previously progr ammed Genie® IntelliCode® 2 remot e button on remote . If you ar e unsure which remote you hav e see page 16. Remot e must be IntelliCode® 2 enabled. RELEASE 1 2 3 4 OPTI[...]
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Page 11
Release Handle Poignée de dév errouillage Palanc a de liberación POWER HEAD TÊTE DE PUISSANCE CABEZA DE LA ENERGÍA Po wer Cor d Cordon de secteur Cable eléctrico Door Arm Bras de la porte Brazo de la puerta Header Bracket Embase support Sopor te del trav esaño Clevis Pin, Long Axe de chape , longue Pasador de grillete , largo Clip Étrier Ab[...]
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Page 12
©2010 The Genie Company 12/2010 12 NOTICE IF DOOR BECOMES OBSTRUCTED I PULL DOWN ON HANDLE T YPIC AL SECTIONAL DOOR INST ALLA TION FOR HELP-1-800-35-GENIE OR WWW .GENIEC OMP ANY .C OM INST ALLA TION T YPIQUE SUR UNE PORTE SECTIONELLE ................................. POUR OBTENIR DE L ’AIDE-1-800-35-GENIE INST ALACIÓN HABITU AL DE UNA PUERT A S[...]
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Page 13
©2010 The Genie Company 12/2010 13 SECTIONAL DOOR PORTE SECTIONELLE PUERT A SECCIONAL ONE PIECE DOOR PORTE D’UNE PIÈCE PUERT A DE UNA SOLA PIEZA IF DOOR BECOMES OBSTRUCTED I PULL DOWN ON HANDLE LIFT SPRING RESSORT DE LEV AGE RESORTE DE ELEV A CIÓN *If required direct wiring of pow er supply to opener must be installed by a licensed electrician[...]
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Page 14
©2010 The Genie Company 12/2010 14 SET PROGRAM Open Tr a v e l Button ROUND LED Indicator (Light) F acing Garage Door L ONG LED Indicator (Light) Close Tr a v e l Button O VERVIEW OF POWERHEAD C ONTROLS This section describes the simple programming functions. Use this page to familiarize yourself with the buttons and LED indicators used to pr ogra[...]
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Page 15
©2010 The Genie Company 12/2010 15 O VERVIEW - REMO TES AND OPTIONS 5 FC C and IC CERTIFIED This device complies with FC C P ar t 15 and RSS 210 of Industr y Canada. This equipment has been tested and f ound to comply with the limits for a Class B digital device , pursuant to Part 15 of the FC C Rules. These limits are designed to pr ovide reasona[...]
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Page 16
©2010 The Genie Company 12/2010 16 3. Press the same button twice to toggle IntelliC ode® selection from IntelliCode® 2 to IntelliCode® 1. INTELLIC ODE® FEA TURES Other models of G enie® garage door openers, remotes , and wireless keypads use IntelliC ode® 1 signals to communicate. Remote(s) provided with this unit will tr ansmit either Inte[...]
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Page 17
©2010 The Genie Company 12/2010 17 MAINTENANCE & TROUBLESHOO TING FOR HELP-1-800-35-GENIE OR WWW .GENIECOMP ANY .COM 6 If you hav e any questions, please do not hesitate to contact customer ser vice at: 1-800-35-GENIE TRANSMIT TER C OMPLIANCE ST A TEMENT T ransmitters c omply with all United States and Canadian legal requirements as of the dat[...]
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Page 18
• With the door closed , pull release handle DOWN and let go to release door carriage assembly from drive syst em. • Raise door manually approximately 3’- 4’ and release. – Door should remain stationar y or move v er y slightly . – If door moves quickly , CONT ACT A TRAINED DOOR SY STEM TECHNICIAN . • Close the door . • V erify RED [...]
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Page 19
NOTICE IF DOOR BECOMES OBSTRUCTED PULL DOWN ON HANDLE TO RELEASE CARRIA GE: 1. Pull handle DOWN then let go . 2. Manually move door until carriage r eleases from bullet. 3. Raise or lower door manually. DOOR PULL TO REC ONNECT CARRIAGE: 1. Verify RED block is in the UP position. 2. Manually move door until carriage engages bullet. 3. Raise or lower[...]
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Page 20
©2010 The Genie Company 12/2010 20 Independent Light Control Button Controls door opener lights fr om inside garage Sure-Lock™ Button – L OCK disables controls after door is completely closed – UNL OCK allows controls t o work normally Indicator Light Red indicator light is always ON When Sure-Lock™ is ON the indicator light flashes Open/C[...]
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Page 21
CHAIN OR BEL T - TENSION ADJUSTMENT W ARNING • Obser ve all safety warning and precautions! • Disconnect power from opener and disconnect carriage in rail from bullet bef ore beginning this task. Visually inspec t the chain or belt every 6 months. NO TE: T ension adjustments should be made with the door in the down position and the carriage rel[...]
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Page 22
©2010 The Genie Company 12/2010 22 ADJUSTMENT GUIDE - SPEED SETTINGS FOR HELP-1-800-35-GENIE OR WWW .GENIEC OMP ANY .C OM Speed settings are pre-progr ammed at the fac tory for the maximum speed . Speed settings should not need adjustment with this unit. Howev er , travel speed f or the opener in both the open and close directions can be adjusted [...]
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Page 23
©2010 The Genie Company 12/2010 23 ADJUSTMENT GUIDE - FORCE SET TINGS FOR HELP-1-800-35-GENIE OR WWW .GENIEC OMP ANY .C OM F orce settings are pre-pr ogrammed at the fac tory and "learned" during the Open/Close Limit settings steps. Some additional For ce may be increased . F or normal use, F orce settings should not need adjustment with[...]
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Page 24
PROBLEM WHA T TO DO Opener does NO T run from wall c onsole. • Check power source , – Plug a lamp into outlet used for pow erhead. If lamp works, pow er source is OK. – If not, check fuse or circuit breaker . • I f power is OK, – Check connections at powerhead terminals and at wall console . – Limits must be set with door arm connected [...]
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Page 25
PROBLEM WHA T TO DO Noisy operation. • Be sure all door fasteners are tight. • Be sure garage door is in good repair , properly lubricated and balanc ed. • Be sure opener is in good repair . Door opener runs slow . • Check operating condition of door . See pages 18. Door may need professional repair/ adjustment. • Is this opener installed[...]
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Page 26
©2010 The Genie Company 12/2010 26 REFERENCE - CIRCUIT WIRING DIA GRAM FOR HELP-1-800-35-GENIE OR WWW .GENIECOMP ANY .COM RÉFÉRENCE - DIAGRAMME DE CÂBLA GE DE CIRCUIT ........................................................POUR OBTENIR DE L ’AIDE-1-800-35-GENIE REFERENCIA - ESQUEMA ELÉCTRIC O DEL CIRCUITO ....................................[...]
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Page 27
GMI Ho ldings, Inc . d/b/a The Genie Company ("S eller") wa rrants to t he origina l purchaser of the bel ow identif ied garage door opene r, I ntelliG ™ 12 00 (Model 4024 a nd 4024H) ( “Product”), subject t o all of th e terms an d condition s hereof, that the Pr oduct and a ll compone nts thereof will be f ree from de fects in m a[...]