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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Genie TRUE, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Genie TRUE one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Genie TRUE. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Genie TRUE should contain:
- informations concerning technical data of Genie TRUE
- name of the manufacturer and a year of construction of the Genie TRUE item
- rules of operation, control and maintenance of the Genie TRUE item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Genie TRUE alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Genie TRUE, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Genie service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Genie TRUE.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Genie TRUE item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Includes INTELLICODE ® 2 Remote Control. Safe-T-Beam ® System must be installed to close door. For use only with residential section al or one piece overhead garage doors. Homelink ® and Car2U ® compatible. For Answers and Assistance: 1.800.354.3643 or visit www.geniecompany.com WARNING: To reduce the risk of injury to persons or damage to prop[...]
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Page 2
THIS P AGE LEFT BLANK[...]
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Page 3
T ABLE OF C ONTENTS Section .............................................................. Page Safety Information 2 .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Important Safety Instructions .2 Safety Features / Opener Features .3 G - 1 etting Started Overvie[...]
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Page 4
SAFET Y FEA TURES Safe-T-Beam® (STB) Non-Contact Reversing S ystem Puts an in visible beam across the door opening. The door stops and reverses to the full open position if anything th passes rough the beam. LED indicator lights on the powerhead and on the STBs p rovide a self diagnostic code if an operational problem exists. Safe-T-Rev erse® Con[...]
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Page 5
4 ©2011 The Genie Company 9/2011 SET PROGRAM Open Tr a v e l ROUND LED Indicator F acing Garage Door Close Tr a v e l Button O VERVIEW OF POWERHEAD C ONTROLS This section describes the simple programming functions. Use this page to familiarize yourself with the buttons and LED indicators used to program the opener . NO TE: These and buttons are fo[...]
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Page 6
©2011 The Genie Company 9/2011 5 W ARNING s Make sure doorway is in view and clear of obstacles and people to a void injury or damage to propert y . s DO NO T operate this unit from wall console before LIMITS and FORCE a re set. Severe damage to the opener can occur. s The bullet MUST be engaged to carriage BEFORE setting limit s. See Installation[...]
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Page 7
©2011 The Genie Company 9/2011 6 PROGRAMMING REMOTES to New Intellicode® 2 Openers. All type remotes program in the same way. Bring remote(s) to powerhead location. For Car2U® and HomeLink®, park car outside the garage with the ignition key in the “ACCESSORY” position. Each button must be programmed individually following steps below. NOTE:[...]
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Page 8
7 ©2011 The Genie Company 9/2011 IntelliCode® 1 or 2 wireless keypad Door moves. (To verify memory is cleared—try to operate the garage door using one of your remote devices. The opener should not respond.) Both LEDs OFF confirms communication is established with operator . Round LED BL UE then OFF , Long LED FLASHING PROGRAM SET Press & ho[...]
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Page 9
8 ©2011 The Genie Company 9/2011 s With the door closed , pull release handle DOWN and let go to release door carriage assembly f rom drive system. s R s Raise and lower the door manually—it should move freely and smoothly. ’ ’ d let go. n a t e e f 4 o t 3 about y l l a u n a m r o o d e s i a – Door should remain stationar[...]
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Page 10
ROUTINE YEARLY Lubricate the drive screw: s Wipe off old grease using a lint-free cloth. s Apply a light coating of silicon based grease (For best results, use Genie® GLU-R). 9 ©2011 The Genie Company 9/2011 CORRECTIVE MAINTENANCE TO ENGAGE , PULL DOWN AND TOWARD THE OPENER. THEN LET GO. TO DISENGAGE , PULL DOWN ON THE RELEASE HANDLE AND LET GO. [...]
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Page 11
©2011 The Genie Company 9/2011 10 ADJUSTMENT GUIDE - FORCE SETTINGS F orce settings are pre-programmed at the factor y and "learned" during the Open/Close Limit settings steps. For normal use, these settings should not need adjustment with this unit. Howev er , conditions possibly requiring adjustment are: Doors with very stiff weather s[...]
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Page 12
11 ©2011 The Genie Company 9/2011 REFERENCE - CIRCUIT WIRING DIA GRAM FOR HELP-1-800-35-GENIE OR WWW .GENIECOMP ANY .COM Opener circuit wiring diagram. This wiring diagram is for reference only . Opening C ov er Ma y Cause Electric Shock. Disconnect pow er from opener prior to remo ving cov er . 1 2 3 4 5 6 12 3 76 POWER CORD CONNECTOR WHITE BLACK[...]
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Page 13
Opener does NO T run from wall console . s Check power source, – Plug a lamp into outlet used for po werhead. If lamp works, power source is OK. – If not, check fuse or circuit breaker . s If power is OK, – Check connections at powerhead terminals and at wall c onsole. – Limits must be set with door arm connected to door . s Check [...]
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Page 14
13 ©2011 The Genie Company 9/2011 TROUBLESHOO TING GUIDE - POWERHEAD LEDs FOR HELP-1-800-35-GENIE OR WWW .GENIECOMP ANY .COM P owerhead LED P ossible Problem Solution Round LED Long LED OFF OFF Normal operation None required No response from unit Check power supply Contact a trained door system technician ON/RED/ STEADY ON/RED/ STEADY Limits NO T [...]