Golden Technologies Companion manual

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A good user manual

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First and foremost, an user manual of Golden Technologies Companion should contain:
- informations concerning technical data of Golden Technologies Companion
- name of the manufacturer and a year of construction of the Golden Technologies Companion item
- rules of operation, control and maintenance of the Golden Technologies Companion item
- safety signs and mark certificates which confirm compatibility with appropriate standards

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Golden Technologies Companion alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Golden Technologies Companion, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Golden Technologies service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Golden Technologies Companion.

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Table of contents for the manual

  • Page 1

    & Golden T ehcnologies • 401 Bridge Street • Old Forge, P A 18518 • T el: 800.624.6374• Fax: 800.628.5165 • www .goldentech.com Companion Companion II Companion II[...]

  • Page 2

    Thank you for purchasing your Companion Scooter. We are honored you have chosen Go ld en Technologies for your mobility needs. Please note, unless otherwise speci- fi e d , th e t e rm C o m panion is to refer to each of the models listed below: Standard Packing List: 1 Owner’s Manual 2 Battery Cables with Hardware 1 Front Basket 1 Seat with Arms[...]

  • Page 3

    Companion 1 I. INTRODUCTION ...................................................................................... 2 II. SAFETY ................................................................................................... 3 III. EMI/RFI .................................................................................................. 7 IV. YO[...]

  • Page 4

    2 Companion INTRODUCTION Congratulations on the purchase of your new Golden Companion scooter. The Com- panion, the Companion II, and the four-wheel Companion II all combine cutting edge technology with attractive des igns that are also highly funct ional in today’s world. We at Golden Technologies, Inc. know that you have chosen a scooter that w[...]

  • Page 5

    Companion 3 Your Golden Companion is a battery-operated personal mobility vehicle. Please exercise caution and consideration when you are operating it. Driving your Companion- carefully and thoughtfully will help ensure your personal safety and the safety of other people. NOTE: Before learning to operate your Companion, have your authorized Golden [...]

  • Page 6

    4 Companion DRIVING ON AN INCLINE • For maximum stability, lean forward in your Companion’s seat while proceeding up ramps, slopes, curbs, or any low rise. See figure 1. • Drive with caution when attempting to negotiate any incline, even handicap access ramps. • Always climb or descend a gradient by driving straight up or straight down the [...]

  • Page 7

    Companion 5 SAFETY NOTE: When using eithe r of the followi ng proced ures to back dow n a slope, Gold en Technol ogies, Inc. stron gly advises that you have the assistance of anoth er person. Procedure 1 1. Set the key switch to the “Off” position. See section V. “Operation.” 2. Dismount your Companion. 3. Put your scooter in the freewheel [...]

  • Page 8

    6 Companion SAFETY all things, especially motor operated vehicles, observing a few rules and safety consid- erations will help ensure safe scooter operation. So please follow the rules below. NOT E: Ple ase rem em ber tha t wh ile on you r Go lde n Co mp ani on, you are a mo to riz ed pedestrian. You must observe and obey al l pedestrian rules and [...]

  • Page 9

    Companion 7 The rapid development of electronics, especially in the area of communications, has saturated our environment with electromagnetic (radio) waves that are emitted by tele- vision transmitters, cellular phones, citizen’s band radios (CBs), amateur radios (ham rad ios ), wire les s com put er li nks , mi cro wav e tra nsm itt ers , pag i[...]

  • Page 10

    8 Companion THUMB LEVERS ARM REST WIDTH ADJUSTMENT KNOBS SEAT ROTATION LEVER TILLER ADJUSTMENT LEVER CONTROL PANEL BRAKE HANDLE TILLER HANDGRIP TRUNK LID (HINGED) ACCESS TO CHARGER FIGURE 3. YOUR GOLDEN COMPANION FOR YOUR RECORDS Please fill in your Companion’s information below. This information will be useful in the event- that you ever need to[...]

  • Page 11

    Companion 9 Specifications GC222 GC223 GC322 Length 41" 41" 46" Width 24" 24" 24" Tires Front 7 3/4" 7 3/4" 9" Rear 8 3/4" 8 3/4" 10" Weight capacity 300 lbs 300 lbs 350 lbs Maximum speed 4 1/2 mph 4 1/2 mph 4 mph Ground clearance 3 1/2 " 3 1/2 4" O p er at in g r a n g e (m il e[...]

  • Page 12

    10 Companion DC VOLTAGE METER OPERATION HAND CONTROLS Speed Adjustment Dial The speed adjustment dial allows you to preselect the maximum top speed of your Golden Companion. • Turn the dial completely counterclockwi se to operate your scooter at the lowest speed level. • Turn the dial completely clockwise to increase the operational speed of yo[...]

  • Page 13

    Companion 11 When the power to your Companion is turned on, the Power On/Diagnostics LED (Light Emitting Diode) will light up. This LED is used for diagnosing operational problems that may arise. See section X. “Diagnostics.” Horn Button Press this button to sound the horn. Light Switch Button This button operates your Companion’s lighting sy[...]

  • Page 14

    12 Companion • Green indicates a full charge on the batteries. • Yellow indicates caution and approximately a one-half charge of the batteries. • Red indicates that the batteries have less than one-half of a charge remaining. See section XI. “Care and Maintenance” for instruction concerning charging the batter- ies. NOTE: Your scooter wil[...]

  • Page 15

    Companion 13 SEAT ROTATION LEVER OPERATION Armrest Width Adjustment To adjust the armrest width: 1. Loosen the adjustment knobs at the rear of the seat. See figure 6. 2. Slide the armrests in or out to the desired width. 3. Tighten the adjustment knobs. Seat Height Adjustment To adjust the seat height: 1. Remove the seat by lifting it straight up. [...]

  • Page 16

    14 Companion MOUNTING NOTE: For your first driving sessions, make certain that your Golden Companion starts out on a level surface and that you will continue driving on a level surface. To Get on Your Companion 1. Stand alongside your Compan- ion and insert the key into the key switch. See figure 4 on page 10 and figure 9 on this page. • Do not t[...]

  • Page 17

    Companion 15 Steering Steering your Golden Companion is easy and logical. 1. With both hands on the handgrips of the tiller (see figure 3), turn the tiller to the right to travel to the right. 2. With both hands on the handgrips of the tiller (see figure 3), turn the tiller to the left to travel to the left. 3. Make certain to maintain sufficient c[...]

  • Page 18

    16 Companion Ramps When proceeding up any ramp, curb, or incline: • Lean forward in your seat to move your center of gravity forward for maximum stability and safety. See figure 11. If the ramp has a switchback, good cornering ability is required. • Maneuver your Companion so that the front wheels take wide swings around the corners of the ramp[...]

  • Page 19

    Companion 17 1. REMOVING THE SEAT NOTE: Pinchless seat hinges are standard on all Golden Companion scooters. 1. Loosen the adjustment knobs. See figure 13. 2. Slide the arms off the scooter. 3. Remove the seat by lifting it straight up and out of the seat post. 4. The seat can be folded for compact storing. 2. DISC ONNEC TING TH E TAILLI GHT CON NE[...]

  • Page 20

    18 Companion 4. REMOVING THE SEAT POST NOTE: This step may not be nece ssary. We provide instructions in case you do find it necessary to re- move the seat post for storage or for replacement. 1. Remove the nut, bolt, and washer. See Figure 16. 2. Pull the seat post up an d out of th e seat post pedestal. DISASSEMBLY FIGURE 16. REMOVING THE SEAT PO[...]

  • Page 21

    Companion 19 NOTE: The motor and the b rake connectors (see figur e 17) should be disconnected only if you are going to remove the rear electronics enclosure. If is not necessary to remove the charger connector while removing the rear elec- tronics enclosure. DISASSEMBLY 7. PUTTING YOUR COMPANION IN FREE- WHEEL MODE Your Golden Companion is equippe[...]

  • Page 22

    20 Companion 8. Locate the Red "T" Handle and Latch on frame assembly. (Fig. 20) 9 . G ra s p t h e h a n d l e a n d p u ll i t t o w ar d t h e f r o nt o f t h e s c o o t e r t o r el e a s e t h e l a t c h . ( F i g . 2 1 ) 10. The latch will swing open. Now simply lift the "T" handle and the unit comes apart. (Fig. 22 and[...]

  • Page 23

    Companion 21 ASSEMBLY Fig. 26 Fig. 27 1. To reconnect the frame, lift the "T" handle and guide the front frame hooks into the rear frame sockets. It helps to stabilize the rear frame by holding the seat post. (Fig.24 and Fig. 25) Fig. 25 Fig. 24 2. Now swing the latch into the locked position. You will hear and feel a positive snap when t[...]

  • Page 24

    22 Companion Fig. 28 Fig. 29 5. The figure above shows the batteries properly placed and secured with hook and loop straps and the latch properly engaged. (Fig. 30) 3. You will notice that you cannot place the batteries into the unit, unless the latch is fully engaged. (Fig. 28) 4. When the left battery is properly placed, and secured with hook and[...]

  • Page 25

    Companion 23 6. ELECTRICAL CONNECTIONS NOTE: The electrical connect ors on your Com- panion have been designed so that only the correct connector will fit in its ap- propriate mating/plug receptacle. When inserting a connector into its mating plug receptacle, make certain th at th e lock in g ear s ( se e figu re 18 , pag e 18, for example of locki[...]

  • Page 26

    24 Companion 8. INSTALL THE SEAT POST If the seat post was not removed, proceed to step 9. If the seat post was removed: 1. Insert the seat post into the seat post pedestal. See figure 33. 2. Align holes in the seat post with the holes in the seat post pede stal to set the desired height for the seat. 3. In st all t he b ol t th rou g h the a li gn[...]

  • Page 27

    Companion 25 WARNING: Do not sit in or attempt to move your Companion unless the frame are rear carriage are securely engaged. Accidental separation of the frame from the rear carriage may occur and cause injury of damage. 11. INSTALL THE SEAT 1. Make certain that the seat post is mounted in the seat post pedestal and adjusted to the desired height[...]

  • Page 28

    26 Companion NOTE: All Golden Compa nion scoot ers (see fig ures 40, 41, and 42) can be equipp ed with docking devices for loading onto a vehicle by means of a mechanical lift or hoist. Contact your Golden Technologies, Inc. dealer for more information con- cerning docking devices and scooter lift devices. To Transport Your Companion: • Dis ass e[...]

  • Page 29

    Companion 27 The diagnostics feature of your Golden Companion’s “Rhino” microprocessor- based motor control board functions as follows: • Any fault condition on the “Rhino” controller or on an associated system will cause the Power-on/diagnostics LED (see figure 43) to flash. • The flashing of the LED occurs as one fla sh or as a se r[...]

  • Page 30

    28 Companion 4 Flashes • Indicates that the motor control board is overloaded and overheated. • An overload can occur if you have been driving your Companion for an extended period of time up an incline that is steeper than the recommended grade (see “Speci- fications” on page 9). • An overload can occur if your Companion is carrying a pa[...]

  • Page 31

    Companion 29 6 Flashes • Indicates that the thumb levers (see section V. “Operation) were not in the neutral position when the key switch was turned to the “On” position. • May indicate that the PADDLE potentiometer is out of adjustment. Remedy: • Turn the key switch to the “Off position. • Make certain that the thumb control levers[...]

  • Page 32

    30 Companion MAIN CIRCUIT BREAKER The 50-amp main circuit breaker reset button is located on the rear electrical enclosure. See figure 45. WARNING: Do not attempt electrical repairs. Consult Golden Technologies, Inc. or your authorized Golden Tech- nologies, Inc. dealer. If, for no apparent reason, your Com- panion stops operating, the main circuit[...]

  • Page 33

    Companion 31 • Contact your authorized Golden Technologies, Inc. dealer. • Do not keep resetting the main circuit breaker without correcting the un - derlying electrical problem. WHEELS AND TIRES Golden Companion scooters are equipped with split-rim wheels with pneumatic and foam-filled tires. CARE AND MAINTENANCE FIGURE 46. WHEEL REMOVAL CENTE[...]

  • Page 34

    32 Companion IF YOUR COMPANION DOES NOT OPERATE • Make certain that the brake handle is set to the engaged position. See section VIII, figure 32, page 23, “Assembly.” • Check the main circuit breaker. If necessary, reset the circuit breaker. • Make certain that the speed adjustment dial is at the desired setting. • Make certain that the[...]

  • Page 35

    Companion 33 CHARGER AND BATTERIES To Charge the Batteries: 1. Make certain that the key switch is in the “Off” position. See figure 9 on page 14. 2. Lift the trunk lid. See figure 3 on page 8. 3. Uncoil the charger AC cord. 4. Plug the charger AC cord into a working electri- cal outlet. 5. Two amber LEDs (Light Emitting Diode) will illuminate.[...]

  • Page 36

    34 Companion • If you have not used, you r Golden Companion for mor e than thr ee days, make cert ain that you charge the batteries on the night before you are going to use your scooter. This will ensure that you start operating your scooter with a full charge on the bat- teries. • If you use your scooter during the day, charge the batteries as[...]

  • Page 37

    Companion 35 CLEANING YOUR COMPANION Tires • Clean the tires with ordinary kitchen-type cleaners and a damp cloth. • Do not use solvents on the tires. Solvents can cause the tire material to break down or become too soft. • Check tire pressure every 3 weeks. Body The body (rear shroud, tiller shroud, deck shroud) of your Golden Companion is f[...]

  • Page 38

    36 Companion LIFE-TIME LIMITED WARRANTY Life-Time Warranty • Structural frame components including main frame, rear frame, fork, seat post, and frame welds Two-year Warranty • Drive train (transaxle assembly) 100% replacement of parts cost • Battery charger 100% replacement of parts cost One-year Warranty • All other parts This warranty exc[...]

  • Page 39

    Companion 37 GOLDEN COMPANION WARRANTY REGISTRATION Please type or print. Serial # Date Purchased Owner Name Address City State Zip E-mail Optional Information (Used for Marketing Information) Height Weight Age Sex e-mail How did you hear of Golden? If you’re satis fied with your scoote r, let us hel p other family member s and f riends . Plea se[...]

  • Page 40

    40 Companion FOLD HERE FIRST FOLD HERE SECOND PLACE ST AMP HERE 401 BRIDGE ST OLD FORGE PA 18518 Companion Owner's Manual: GC222, GC223, GC322, GC323, GC325, GC421[...]

  • Page 41

    401 Bridge Street Old Forge, PA 18518 Tel: (800) 624-6374 Fax: (800) 628-5165 www.goldentech.com CompanionOM-1 106[...]