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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Golden Technologies GC440, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Golden Technologies GC440. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Golden Technologies GC440 should contain:
- informations concerning technical data of Golden Technologies GC440
- name of the manufacturer and a year of construction of the Golden Technologies GC440 item
- rules of operation, control and maintenance of the Golden Technologies GC440 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Golden Technologies GC440 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Golden Technologies GC440, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Golden Technologies service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Golden Technologies GC440.
Why one should read the manuals?
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
O w ner ’ s Manual Com p anion II, 4-w heel Com p anion II, 3-w heel Com p a ni on I Golden Te chnologies · 401 B ridge Stre et · Old Forge, PA · Te l: 800-624 -6374 · Fax: 800 -628 -5165 · www.gol dente ch.co m[...]
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Page 2
Th ank you for purch asing your Com panion S coot er. We are h on ored you ha ve cho sen Golden T echn ologies for y our mo bility n eeds. Please n ote, unless ot her wise spec ifie d, t he term Comp a nion refers to each of the model s li s ted b elow: Comp ani on I — 3 wh eel sc o oter GC2 40 — 300 l b. lo ad ca pac it y Companion I I – 3 w[...]
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Page 3
Com p a nion Own er's Manua l : G C240, GC340, GC440 Co mpanio n 3 I. INTRODUCT ION ................................................................................................................... 4 F eature s a nd Ben efi t s .......................................................................................................... ....... [...]
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Page 4
Com p a nion Own er's Manua l : G C240, GC340, GC440 Co mpanio n 4 Congrat ulations on the pu rchase of your ne w Gol d en Com panion scooter . T he Compani on, th e Compani on II, and the f our-wh eel Compan ion II al l com bine cutt ing edge t echnolog y with attr active designs t hat are a lso hi ghly function a l in to day’s wor ld. We a[...]
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Page 5
Com p a nion Own er's Manua l : G C240, GC340, GC440 Co mpanio n 5 Features and Benefits Your Golden Com panion scoot er shipping cart on cont ains an informat ional DV D that high - light s th e featur es an d bene fit s of your Companion scooter as wel l as im portant safet y and operating instr uction s. Please vi ew this video an d re ad t[...]
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Page 6
Com p a nion Own er's Manua l : G C240, GC340, GC440 Co mpanio n 6 Accessories for the Companion Scooters A variet y of accessories are ava ilable for your Golden Com panion Scoot er*. P lease con tact your Autho ri zed Gold e n Technol o gies ' Dealer for more info rmation. • Am put ee Leg Su pport s • Cane Ho lder T ube • Cup Hold[...]
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Page 7
Com p a nion Own er's Manua l : G C240, GC340, GC440 Co mpanio n 7 Your Golden Com pa nion is a batt ery-oper ated personal mobility vehicle. Please exercis e caut ion an d con sider ati on when you are op erating it . Drivin g you r Com pani o n care fully an d th oughtfu lly will h elp ensu re y our p erson al s afety and the s afety of oth [...]
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Page 8
Com p a nion Own er's Manua l : G C240, GC340, GC440 Co mpanio n 8 DRIVING ON INCLINES • For maximu m sta bility, l ean for war d in your Companion ’s seat wh ile pro ceedin g up ramps, inclin es, cu rbs, or any low rise . See figu re 1. • Drive w ith caut ion when attemptin g to neg otiate an y in cline, even h a ndic a p access ramp s.[...]
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Page 9
Com p a nion Own er's Manua l : G C240, GC340, GC440 Co mpanio n 9 If i t is necessary to ba ck d own a slo p e follow one of two proced ur es. NO T E : Wh e n us i ng eit he r o f t he fo llo w i ng pro ced ur es to bac k down a slo pe, Go lde n Tec hno log i es , Inc. s tro ng ly a dvis es t hat yo u have t he ass is t ance o f an o t her pe[...]
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Page 10
Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 10 P lease use y o ur Go l de n Compa nion sco ot er o ften an d a ll o w i t to expan d t he h o r i zo ns of y o ur da ily life. T h e mo r e mo b i l it y yo u r G o ld e n C o mp a n io n b r i n g s t o yo u , t h e h a p p i e r yo u w i l l b e , a n d t h e mo r e sat is[...]
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Page 11
Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 11 Th e rapid d evelopmen t of el ectronics, especially in the area of commun icati ons, has satur ated our en vironm ent with electrom agn etic (radio) waves th at are emitted b y televis ion tr ansmit ters, cellu lar p hones , citizen’ s b and r adios (C Bs), am ateu r ra di[...]
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Page 12
Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 12 FOR Y OUR RE C ORD S Please f ill in y our Comp anion’s informat ion b elow. T his infor mation will be us eful in the event th at you ever nee d to con tact Gol den Techn ologies, Inc. concern ing your scooter. Your Co mpa nion Model ________________ Serial Number (un der [...]
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Page 13
Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 13 Spe cific ation GC240 GC340 GC440 Len gth 42.5 in . 45.8 in . 47.5 in. Width 23.5 in . 23.5 in . 24 in. Tires Solid Solid Solid Fro nt 9 in. 9 in. 10 in. Rear 9 in. 10 in. 10 in. Weight c apacity 300 lbs . 350 lbs . 350 lbs . Gr o und c l ear a nc e 3.5 in . 3.5 in . 4 in. Gr[...]
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Page 14
Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 14 CONTROLS Sp eed Ad just ment D ial • Th e sp eed adjust ment d ial all ows you t o pres elect th e maximum top speed of you r Go lden C omp anion. See figu re 5. • Tu rn th e dial coun terclock wise to o perate yo ur scooter at t he l owest s p eed level . • Tu rn th e [...]
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Page 15
Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 15 Pow er Indic at o r LED When the po wer to yo ur Compa ni on i s turne d on, the P ower Ind icato r LED (L ig ht Emitti ng Diode) will ligh t u p. See figure 5. T his LE D is u sed for di agnosing operation al problem s th at may ari se. Please see the Diagnostics section of [...]
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Page 16
Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 16 DC Voltage M eter Th is met er (see figure 5) shows t he amount of voltag e in you r Com pa nion ’s bat ter ies. • Green indi cates a full ch ar ge on th e batte ries . • Yellow indicat es caut ion and approxim ate ly a one-h alf charge of the ba tteries. • Red in d i[...]
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Page 17
Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 17 Armrest W idth Adjustment T o ad just th e armrest width: 1. Loosen the adju stme nt knobs at the rear of the seat. See figu re 6 . 2. Slide th e armrest s in or out to th e desir ed w idth . Se e fi gur e 7. 3. T igh ten th e ad justmen t knob s. Seat Hei ght A dju stment T [...]
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Page 18
Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 18 V. O P E R A T I O N Freewh eel Mod e You r Gol den Com pani on is equi pped with a freewheel lever th at c an set y our sco oter in or out of fre ewheel mod e. T he freewh eel lever engages your p a rk br ak e. T o d isengage t he bra ke and put your scooter in freewh eel mo[...]
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Page 19
Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 19 MOUNTING NOTE: For your first driving sessions, make certain that yo ur G ol den Comp anion star ts ou t on a le vel su rf ace a nd th at y ou will con tin ue driv ing on a lev el su rface . To Get on Your Companion 1. Stan d behin d you r Comp anion. 2. Make certain that t h[...]
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Page 20
Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 20 St eerin g St eering you r Go ld en Comp anion is easy and logi cal. 1. With b oth han ds on the han dgrips of t he tille r (see figure 4.), tu rn th e tiller t o the ri ght t o trav el to the ri ght. 2. With b oth han d s on t he hand grips of t he tille r (see figur e 4.), [...]
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Page 21
Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 21 CO NTROL THRO UGH TIG HT SPOTS As yo u use your Go ld e n Compa nion to g rea tly i ncrea se your mobi l ity, y o u wi l l undoubte d ly encoun ter some o bstacles t hat wi ll requ ire practice t o ne gotiate sm oothly a nd safe ly. Belo w are some common obstacles that you m[...]
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Page 22
Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 22 1. R EM OVING THE SEAT NOTE : Pin chless s eat hing es are stan dard on al l Gold en C omp anion scoote rs. 1. Remove th e key. 2. Make su re that t he scooter brake is en - gage d. 3. Loosen the adju stme nt knobs. S lide the arms of f the sc ooter if you are n ot ab le to c[...]
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Page 23
Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 23 VII. DISASS EM B L Y FIGURE 17. BATTE RY CONNECTO RS 4. DISCONNECT THE FRONT AND REAR FRAM E SECTIONS. 1. Pul l up o n the T hand le nex t to the s eat post S ee figu re 1 8 . Pull ing up on t he T hand le wi l l sepa rate the front a nd re a r section . 2. Your Companion sco[...]
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Page 24
Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 24 FIGURE 20. CO RRE CT FRAME ALIGNM E NT VIII. ASSEM B L Y Th e Companion scooters are easy to assem- ble. Ma ke sure th e key is out of the key switch befor e assem bling your s cooter. 1. C onne ct th e f rame secti ons. 1. Positi on the fr ont and r ear section s of th e fra[...]
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Page 25
Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 25 VIII. ASSEM B L Y WAR NING: Do not sit in or attempt to mov e your Companion unless the fr ame are r ear carri age are s ecure ly eng aged . Ac cident al sep arat ion of th e fr ame f rom th e r ear c arri age ma y oc cur and c ause injury of d am age. 4. REINSTALL THE SEAT. [...]
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Page 26
Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 26 NOT E: A ll Go lden C ompan ion s cooter s sho wn a bove can be e quipp ed w ith dock ing d evic es for loadin g on t o a vehicl e by me ans of a mech anic al l ift or hoist . C o ntact your Gold en T echno logi es, In c. dealer for more infor m ation conc ernin g d ockin g d[...]
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Page 27
Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 27 X. CARE AN D M AINTENANCE ROUTINE MAINTENANCE Th e Golden Com panion is vir tually maint enan ce free. All of the b earing s on your G olden Compan ion ar e per mane nt ly lubr i cate d an d s eale d. No ad ditiona l lu bricat ion is r equir ed. Th ere are, h owever , sever a[...]
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Page 28
Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 28 X. CARE AN D M AINTENANCE BATTERIES AND CHARGING Batt ery main ten ance is th e most im portant part of m aintain ing y our scoot er. Keeping the batter i es fully charge d hel ps to exten d batt ery lif e. Use th e followin g guid elines to hel p kee p your ba tteri es i n o[...]
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Page 29
Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 29 IF YOUR COM PANION DOES NOT OPERATE • Make certain t hat t he freewhee l lever is set to t he engage d positi on. See page 18 . • Check th e main cir cuit breaker. If necess ary, r eset t he circu it b rea k er. • Make certain t hat t he speed adjust ment dia l is at t [...]
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Page 30
Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 30 Resett ing t he M ain Circu it B reak er 1. If the m ain circuit breaker t rips as a resu lt of run- down bat teries or becau se of a tem porary overlo ad, reset the c ircuit bre ak er: 2. Wa it ten minutes or so for the moto r c o ntrol b oa r d to re turn to the no rmal ope[...]
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Page 31
Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 31 3 Fla s he s Consu lt your auth orized G o lden T echnologies , Inc. de al er. 4 Fla s he s • Indic ates t hat t he motor con trol board is over loaded an d over he a ted. • An overloa d can o ccur if you have been drivin g your C ompanion for an extende d period of time [...]
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Page 32
Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 32 X. CARE AN D M AINTENANCE 7 Fla s he s • Indic ates a problem with t he throt tle contr ol lever . • May al so ind ica te a p robl em wi th the pote nti ome ter ( spe e d co ntr o l). • You r scooter will not oper ate unt il the pro b lem is c orrected. Remed y: • Mak[...]
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Page 33
Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 33 XI. W ARRANTY[...]
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Page 34
Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 34 XI. W ARRANTY[...]
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Com p a nion Own er's Manua l : G C240, GC340, GC440 Compa n io n 35 W ARRAN TY/R EGISTRA T ION FORM Gold en T ec hnol ogies Pr oduct Registrati on For m Pl ea se fi ll ou t thi s p r od uc t reg is tra tion f orm o r yo u ca n a l so regi s ter y our product online at www .gol dentech.com . Fa ilur e t o register yo ur p roduct could r esult [...]
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Page 36
GOL D EN T EC HN OLO GI ES 401 BRIDGE ST OLD FORG E PA 18518 FOL D H ERE FI RS T FOLD HERE S E COND PLAC E STAM P HERE[...]
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Page 37
401 Bridge Street Old Forge, PA Tel: 800-624-6374 Fax: 800-628-5165 www.goldentech.com Com pani onOM .08 1409 Com p a nion II, 4-w heel Com p a nion II, 3-w heel Com p a ni on I[...]