Grandstream Networks 200 Series manual

1 User Manual BudgeTone - 200 Series IP P hone For Firmware Ve rsion 1.1.0.11 Grandstream Netw orks, Inc. www.grandstrea m.com[...]

2 Table o f C ontents 1 WELCO ME - 4 - 2 I NSTALLATION - 5 - 2.1 W HAT IS I NCLUDE D IN THE P ACKAGE - 5 - 2.2 C ONNECT ING Y OUR P HONE - 5 - 2.3 S AF ET Y C OMPL I ANCES - 6 - 2.4 W ARRANTY - 6 - 3 PR ODUCT OVER VIEW - 8 - 3.1 K EY F EATUR ES - 9 - 3.2 H AR DWAR E S PEC IFICAT ION - 10 - 4 U SING BUD GETONE-200 IP PHONE - 12 - 4.1 G E TTING F AMI[...]

3 6.1 U PGRADE THR OUGH HTTP - 44 - 6.2 U PGRADE THR OUGH TFTP - 44 - 7 RESTORE FACTORY DEFAULT SETTING - 46 – APPE NDIX I GLOSSARY OF TERMS - 47 –[...]

4 1 Welcome Thank yo u for purchasing Gran dstream BudgeT one-200 IP Phone. You made a n exce llent c hoice and w e hope you will enjoy all its ca pabilities. Grandstream ' s BudgeTone- 200 SIP IP p hone is the in novative IP telep hone that off ers a r ich set of f unctionality and superb so und quality. They a re fully com patible with SIP i[...]

5 2 Installation 2.1 What is Incl uded in the Package The Bud geTone-2 0 0 phone packag e conta ins: 1. One Budge Tone -200 Main Case 2. One Handset 3. One Phone Cord 4. One Universal Po wer Adapter 5. One Ethernet Cord 2.2 Connecting Y our Phone Follo wing i s a back side pi ctu re o f Bud geTone- 200, each conn ectio n po rt i s labeled with the [...]

6 The table below describ es the connec t ors on the BudgeTone-2 00 phone: LAN 10/100 Sw itch LAN port for connec ting to Etherne t. PC 10/1 00 Swit ch port for con necti ng PC POW E R 5V power port HEADSET 2.5 mm He ads et por t 2.3 Safety Compliances The Bud geTone-2 00 phone is complian t with various saf e ty sta ndards in cludin g FC C/CE . It[...]

7 Warning: Ple ase do not atte m pt to use a different p ower adaptor . Using other p o wer adaptor m ay da m age the Budge Tone-200 and will void the m anufac turer warran ty. Caution: Changes or m odifi cations to this product no t expressly a pproved by Grandstrea m , or operation of this product in any way other than as detai led by thi s User [...]

8 3 Product Over view The followin g p hoto i llustrates the a ppear ance of a BudgeTone- 200 IP phone. Front View Side View[...]

9 3.1 Key Features Grand stream Budge Tone-200 IP Pho ne is a next generation IP telephone base d on industry o pen standard SIP (Session I nitiation Protocol). Built on innovative techno logy, Grandstre am IP Phone features market leadin g superb sound qualit y and rich funct ionalit ies at mass -afford able pri ce. Software Fe ature s: • Suppor[...]

10 Hardwa re Feature s: • Support Headset which will auto switch to Headset when plugged in • Suppor t 10/100 Full/Half Duplex Ethe rnet Switch with L AN and PC port, Ethernet p olarit y can be auto detected, thus eith er straight thro ugh or twist cable can be used. • Suppor t Me ssage W aitin g I ndication LED[...]

11 3.2 Har dwa re Specifi catio n The table below describe s the hardware specifica tion of BudgeT one-2 00: Model BudgeTone-200 LAN interface 2xRJ45 10/1 00Base-T Headset Jack 2.5m m Headse t port LED 1 LED in RED color Phon e Case 25-button keypa d 12- digi t ca ller I D LCD Universal Switching Power Adapto r Inp ut: 100-24 0VAC 50- 60 Hz Output:[...]

12 4 Using BudgeT one-200 IP Phone 4.1 Getting Famili ar with LCD / LED Budge Tone-200 p hone has a num eric LCD of 64mmx24m m size w ith backlig ht. This model has a small red LED status remi nder. H ere is the displa y when all segments illuminate: PM 下午 010 AM 上午 When the phone is in the normal idle state, th e backli ght is off . Whenev[...]

13 Handset and Sp eakerphone/Head set Volume Icons: 0-7 scales to ad just handset / speakerphone volume Real-time Clo ck: Synchroniz ed t o Intern et ti me serve r Time z one c onf igura bl e via w eb b rows er Call Lo gs: 01-10 fo r CALL ED hist ory (d ialed nu mber) 01-10 fo r CALL ERS history (Incoming caller ID) Time Ic on: AM for the morning P[...]

14 4.2 Getting Fami liar with Key pad Ca lled Numbe rs Menu But to n LCD Re d LED Messa ge Hold Mute/Delete Se nd/ Dia l Speaker phone Fla sh Conferenc e Tran sfer Up/Down Ke ys Ca ller s[...]

15 Key B utton Key B utton Definitio ns 0 - 9, *, # Digit, sta r and pound key s are usually used to m ake phone ca lls ↓ 1) Reduce handset, speake rphone/he adset volume after off h ook the p hone via handset o r spe aker 2) Reduce ring tone volume when pho ne in IDLE and off hook to confirm the changed ring ton e volume 3) Ne xt menu item br ow[...]

16 SEND/(RE)DIAL Dial a new number inputted or Redial the numb er last dialed. After entering the phone number, pressing this ke y would force a call to go o ut im mediat el y before tim eo ut SPEAKERP HONE Enter ha nds-free mode 4.3 Ma king and An swering Phone Calls 4.3.1 Hand set, Speakerphone and Headset Mode The regul ar Handset mo de can be s[...]

17 numbe r such as 6265556789, most likely you just follow the ru le to dial 16266667890 as if you were c alling from a regular analog phone, followed by pressing the “S END” b ut ton. 4.3.3 Make Calls using I P Ad dress Direc t IP calling allows two parties, that is, a Budge Tone phone and another VoIP Device, to talk to each other in an ad ho[...]

18 4.3.5 Hand set Mode, Sp eakerphone/ Headset Mode Handse t mode an d Speak erphone/Head set mode c annot be enabled at th e same time. Pres sing the ho ok-switch or Speakerp hone button w ould togg l e the phon e betwe en these two mode s. 4.3.6 Call Hold W hile in conver sation, pressing the “Hold ” button will put the remote e nd on hold. P[...]

19 server and th e phone wil l try to recov er the call . The bus y tone is just t o indicate to the t ransferor that the transfer has failed. • Busy tone keeps playing. This means the phone has failed to re ceive the final response and decide to time out. Be advised that this does not ind icate the transfer has b een successful, n or does it ind[...]

20 The MWI (Message Wait ing Indicator ) L E D will flash in red color in three quarters of a second when voic email serv er sends message wait ing information to BudgeTone-200. 4.3.11 Mute and Delete When in conv ersation with an ACTIVE LINE, pressin g “MUTE/DE L” will mut e the conversation, that is, yo u can hear the o ther par ty but the o [...]

21 5 Co nfig uratio n Gui de 5.1 Co nfiguration with Keypad W hen the phone is IDLE or On Ho ok, press the MENU button to en ter key pad menu state. W hen the pho ne goes off-hoo k or a call co mes in, t he phone auto maticall y exits t he key pad menu state and prep are for the call. It al so exits the key pad menu s tate if left idle for 20 sec o[...]

22 Menu It em Menu Functi ons 5 Displa y “ [5] dnS ” Press MEN U to display the DNS address Enter new DNS address if DHCP is OFF Press ‘ ↓ ’ or ’ ↑ ’ to exit Press MEN U to (save and ) exit Must re c y cle po wer to take eff ective!!! 6 Displa y “ [6] tFtP ” Press MEN U to display the TFTP address Enter new T FTP server IP addre[...]

23 Menu It em Menu Functi ons 10 Displa y “[ 10] P hy Addr ” Press MEN U to display the p hysical / MAC address Press ‘ ↓ ’ or ’ ↑ ’ to exit 11 Display “[11] ring 0 ” Press MEN U to hear the selected ring tone, press ‘ ↓ ’ or ’ ↑ ’ to select the stored rin g tones. Now o nl y 3 are available, ring 0 (default), rin g [...]

24 5.2 Co nfiguration with Web Brow ser BudgeTone 200 series IP phone h as an embedd ed W eb server that will respond to HTTP GET/POS T requests. It also has embedde d HTML page s that allow a user to configure the IP ph one through a Web br owser such as M icrosoft’s IE . 5.2.1 Access the Web Configuration Menu The I P Phone Web Configura tion M[...]

25 The password is case sensitiv e with maximum length of 25 characters and the factor y defa ult passwor d for End User is “123 ”. After a cor rect passwo rd is entered in the l ogin screen , the emb edded W eb server insid e the Budg eTone 200 will respon d with the Config uration page which is explaine d in details below. Gr andst re a m D e[...]

26 Savings Time: normal time) Date Display Format: Yea r- Month-Da y M onth-Day -Year Day-Month-Y ear Sys te m De vi ce M ode Device Mod e: S witch (default) NAT/Ro uter NAT/Router Configuration WAN side http a ccess: No Yes (WAN side access to http server will be rejected if set to No) Reply to ICMP on WAN port: No Yes (Unit will not respond to PI[...]

27 Upd a t e All Rights Reser ved Grandstream Networks , Inc. 2004, 2005 End User Passw ord This con tains t he password to access the Web Confi guration Menu. This field is case sensiti ve with a max imum length of 25 char acters. IP Address There are t wo modes u nder which the Bud geTone 200 can oper ate: • If DHCP mod e is enable d, then all [...]

28 Cloned WAN MAC Addr Allow the user to set a specific MAC address. Set in Hex format. LAN Subnet Mas k Sets the LAN subnet mask. Default value is 255.255.255.0 LAN DHCP Base I P Base IP for the LAN por t, which function as a Gateway for the subne t. Defa ult value is 192.16 8.2.1. DHCP IP Lease Time Value is set in units of hours. De fault value [...]

29 MAC Address The device ID, in HEX format. This is a v er y important ID for ISP troublesho oting. IP Address This f ield show s LAN I P addre ss of Budg eTone 200 Product Model This field c ontains the produc t model info. Softw are Version • Program: This is the main software re lease, its nu mber is always used for firmware up grad e. • Bo[...]

30 Advanc ed User c on figura t ion includ es not only the end use r config uration, bu t also advanced con figurat ion such as SIP con fig uration, Co dec selection, NAT Travers al Settin g and othe r misc ellaneo us con figu ration . Followi ng i s a s cree n sh ot o f the advanced co nfi gurati on page: Gr andst re a m D evic e Con figu rat ion [...]

31 No Yes Auto matic Upgr ade: No Yes, chec k for upgrade ever y 1008 0 minutes ( default 7 day s ) Alwa ys Check for Ne w Firmwa re Check New F i rmware only when F/W p re/suffi x chang es Authenticate C onf Fil e: No Yes (cfg file would be auth enticated before acc eptance if se t to Yes ) DTMF Payload T y pe: 101 Sy sl og Ser ver : Syslog L evel[...]

32 Admin Password Admi nistrator pa ss word. Only admi nistrator can con fig ure the “Adva nced Settings” page. Password field is purpos ely left bl ank for s ecuri ty reason after clickin g upd ate and saved. The m aximum password length is 25 characters. Silence Suppression This contro ls the silence suppre ssion/VAD f eature of G 723 and G72[...]

33 Local RTP port This par ameter define s the loc al RTP-RT CP port pair the Budg eTone 200 will listen and transmit. It is the ba se RTP port for channel 0. W h en confi gured, channel 0 wil l use this port _ value for RTP and t he port_ value+ 1 for its RTCP; channel 1 will use port_value+2 for RTP and p ort_value+3 for its RTCP. The de fault va[...]

34 Automatic Upgrade Choose Yes to enable automatic upgrade and provisioning. In “Chec k for new firmw are every” field, enter th e number of da ys to enable Bud geTone 200 to chec k the serv er for fi rm ware up grade or confi gur ation in the def ined per iod of days. W hen set to No, BudgeTone 200 will only do upgra de once at boot up. “Al[...]

35 Allow DHCP Opt ion 42 to over ride NTP server DHCP Option 42 specifi es a li st of IP addresses for Net work T ime Pro toc ol (NTP) se rvers available to the client. If you choose yes, GXP2000 will use the NTP se rvers resolved from DHCP, instead of t he one y ou spe cified in th e "NTP Ser ver" option above. Distinctive Ring Tone Cust[...]

36 Following i s the sc reenshot o f the Account Confi guration Page: - Grands tream Dev ice Config uration STATUS BASIC SE TTIN GS ADVAN CED S ETTI NGS A CCOUNT Accoun t Active: No Yes Account Name: My C om p a n y (e.g., MyCompan y) SIP Server: s ip. m y co m pa ny . co m (e.g., sip.m ycompan y.com, or IP address) Outb o und Prox y: (e.g ., pr ox[...]

37 mail s ystem) Send DTMF: in-a udio via RTP (RFC2833) via SIP INFO E arly Dia l : N o Yes (use "Yes" only if proxy supports 484 respon se) D ial Plan Prefix: (this prefix string is add ed to each di aled nu mber) E nabl e Call Feat ures: No Yes (if Yes, Call Forwarding & Call- Waiting- Di sa ble ar e s upp or te d lo ca ll y) Sess i[...]

38 Turn off speaker on remote disconnec t: No Yes P refe rred Vocode r: (in listed order) choi ce 1: PCMU choi ce 2: PC M A choi ce 3: G. 72 9A /B choi ce 4: G. 72 3. 1 choice 5: GSM choice 6: PCMU choice 7: PCMA choi ce 8: G. 729A /B Special Feat ure: Sta ndard Upd a t e All Rights Reser ved Grandstream Networks , Inc. 2004, 2005 Individual Accoun[...]

39 Use DNS SRV: Default is No. If set to Y es the client will use DNS SRV to look up server. User ID is Pho ne Number If the Budge Tone 200 has an assign ed PSTN telephone number, this field should be set to “Yes”. Otherwise, set it to “No”. If “Yes” is set, a “user=phone” parameter will be attach ed to the “ From” header in SIP[...]

40 Proxy -Requ i r e S IP Extension to noti fy SIP se rver that the unit is behind the NAT/ Firewall. Voice Mail User ID When confi gured, use r wi ll be able to dial voice mail server b y pressing “MSG” butto n. Send DTMF Thi s pa rameter specifi es the m echanism to transmit DTMF digit. There are 3 mod es support ed: in audio which means DT M[...]

41 UAS Specify Refresher As a Callee, sel ect UAC to use caller or pro xy server as the re fresher, o r UAS to use t he phone as the refr esher. Force INVITE Session T imer ca n be refres h ed using I NVITE m ethod or UPDATE method. Select “Yes” to use INVITE method to refresh th e session tim er . Enable 100rel The use of th e PRACK (Provi sio[...]

42 5.2.4 Saving the Configurati on Changes Once a change is made, the user shoul d press the “Update ” button in the Confi guration Menu. The IP phone will then displa y the follo wing screen to confirm th at the changes have bee n saved: Grandstream D e vice Configuration STA TU S B ASIC SE TTINGS ADVANC ED SETTINGS ACCOUNT Your co nfig ura ti[...]

43 5.3 Configuratio n through Central Provisioning Serve r Gra ndstrea m BudgeT one 200 ca n be automa tically config ured from a central provisioning sy stem. When BudgeTone 200 boots up, it will send TF TP or HTTP r equest to download confi g uratio n files, ther e are tw o confi guration files, one is “cfg.t xt” and th e other is “cfg 000b[...]

44 6 Firmware Upgrade 6.1 Upg rade through HT TP To up grade softw are, B udgeTone 2 00 can be confi gured with an HTT P se rver where the new code image file is located. For ex ample, fol lowin g URL in the HTTP Up grade Server: http://firmware.m ycompany .co m :6688/G randstrea m/1.0.1. 12 W here firmwa re.m y company.com is the FQDN of the HTTP [...]

45 retrie ve the new im age files by downloading them into the Budge Tone 200’s SRAM . During this st age, the Bu dgeTone 200’ s LEDs wil l blink until the checking/downloading proc ess is complete d. Upon verif ication of che cksum, the new code image will then be saved i nto the Flash. If T FTP fail s for an y reason (e.g., TFTP se rver is no[...]

46 7 R estore Factory D efault Settin g Warning !!! Restore the Factory Default Setting will DELE TE all configuration information of the device. Please bac kup or pri nt out a ll the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and ca nnot conn ect to your s[...]

47 8 Appen dix I Glossa ry of Terms ADSL Asymmetric Digital Subscriber Line: Modems attached to twisted pair cop per wiring t hat transm it from 1.5 M bps to 9 M bps downstre am (to the subscriber ) and from 16 kbps to 800 kbps upstrea m, depe nding on line distance . AGC Automa t ic Gain Contr ol, is an el ectronic system fou nd in many t ypes o f[...]

48 Europe an digital mo bile teleph on y . DE CT covers wi reless PBX s, telepoint, residential cordless telephones, wireless access to the public switched telephone network , Closed U ser Groups (CUG s), Local Area Netw orks, a nd wireless local loop. Th e DECT Commo n Interface radio standard is a multicarrier ti me divisi on multiple access, tim[...]

49 A FQDN co nsists of a host and domain nam e, including top-level doma in. For example, ww w. grandstre am.com is a full y qualified domain name. www is the host, gr andstream is the second- level domain, and.c om is the top leve l domain. FXO Foreign e Xchan ge Office An F XO dev i ce ca n be an a nalog phone , an swering machin e, fax, or any t[...]

50 There are two type s of echo of re levance in telephony : acoustic echo an d hybrid echo. Speech compressi on techniques and digital processin g dela y often contrib ute to ec ho generation in telephon e network s. H.323 A suite of stan dards for multime dia conf erences on tradi tional packet-s witched network s. HTTP Hype r Text Tran sfer Prot[...]

51 NAT Network Address Translation NTP Network Time Protocol , a protoc ol to exchang e and sy n chronize time o ver network s The port used is UDP 123 Grandst ream pro ducts us i ng NTP to get time from Internet OBP/ SBC Outbound Proxy or another name Se ssion Border Controller . A devic e used in VoIP networks. OBP/SBCs are put into the si gnalin[...]

52 Real-time Transpo rt Proto col defines a stand ardized packet format for del iverin g audio a nd video ove r the Interne t . It wa s developed by the Audio-Vi deo Tran sport W orking Grou p of the IETF and first published in 1996 as RF C 1889 SDP Session De scription Protoco l, is a format for d escribing streaming m edia initialization paramete[...]

53 Voice Activi ty Detection or Vo ice Activi ty Detector is an al gorith m used in speech pro cessing wherein, t he pr esence or absenc e of h uman speech is detec ted from the au dio samples. VLAN A virtua l LAN, known as a VL AN, is a logically -independent network . Severa l VLANs can co-exist on a single physical switch. It is usuall y refer t[...]