English dropdown-ico

Grandstream Networks BT200 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35

Go to page of

Similar user manuals

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Grandstream Networks BT200, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Grandstream Networks BT200 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Grandstream Networks BT200. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Grandstream Networks BT200 should contain:
- informations concerning technical data of Grandstream Networks BT200
- name of the manufacturer and a year of construction of the Grandstream Networks BT200 item
- rules of operation, control and maintenance of the Grandstream Networks BT200 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Grandstream Networks BT200 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Grandstream Networks BT200, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Grandstream Networks service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Grandstream Networks BT200.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Grandstream Networks BT200 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Grandstream Networks, Inc. BT–Series BT–200 Dual Ethernet Port SIP Phone BT–200 User Manual www.grandstream.com Firmware Version 1.1.1.14 support @grandstream.com[...]

  • Page 2

    Grandstream Networks, Inc. BT-200 User Manual Page 2 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 TABLE OF CONTENTS BT–200 USER MANUAL WELCOME ............................................................................................................................... ..................... 4 CONNECTING YOUR PH ONE .............................[...]

  • Page 3

    Grandstream Networks, Inc. BT-200 User Manual Page 3 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 TABLE OF FIGURES BT–200 USER MANUAL F IGURE 1: BT–200 I LLUSTRATION ................................................................................................................... 5 F IGURE 2: BT–200 LCD I LLUSTRATION .......................[...]

  • Page 4

    Grandstream Networks, Inc. BT-200 User Manual Page 4 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 W ELCOME Thank you for purchasin g the Grandstream BT –200 SIP phone. The BT–200 is an affordable, next generation SIP phone that feature s excellent audio quality and rich telephony features. The BT–2 00 supports popular voice co decs and is de[...]

  • Page 5

    C ONNECTING Y OUR P HONE Connecting your BT–200 is easy. Before you begin, please verify the contents of the BT–200 package. E QUIPMENT P ACKAGING The BT–-200 phone package co ntains: 1. One BT–200 Main Case 2. One Handset 3. One phone cord 4. One Universal Power Adapter 5. One Ethernet cable C ONNECT YOUR P HONE Connecting your phone is si[...]

  • Page 6

    Grandstream Networks, Inc. BT-200 User Manual Page 6 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 T ABL E 1: BT–200 C ONNECTOR D EFINI TIONS POWER 5V power port; Connect to your phone and the wall o utlet LAN 10/100 Mbps Switch LAN port to con nect your phone to an Ethernet port. PC 10/100 Mbps Switch port to connect your phone to the PC. HEADSE[...]

  • Page 7

    Grandstream Networks, Inc. BT-200 User Manual Page 7 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 P RODUCT O VERVIEW The BT–200 SIP phone is designed to provide all the feature functionality of a traditional phone plus advanced features like voicemail, 3-way confe renci ng, remote configuration, and dual 100 Mbps switche d or routed network port[...]

  • Page 8

    Grandstream Networks, Inc. BT-200 User Manual Page 8 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 T ABL E 2: T ECHNICAL S OFTW ARE F EA TU RES Feature Software Lines 1 direct number Protocol Support(1) IETF SIP (RFC 3261 and companion RFCs) Display 12-digit caller ID LCD Feature Keys 8 dedicated keys: Message Button, Ho ld, Transfer, Confere nce, [...]

  • Page 9

    H ARDWARE F EATUR ES • Headset with auto switch when in use • 10/100 Mbps Full/Half Duplex Ethernet Switch with LAN and PC port, • Auto detect Ethernet polarity - use eith er straight through or twi st cable • Message Waiting Indicator – RED LE D T ABL E 2: T ECHNICAL H ARDWA RE S PECI FICATIO NS LAN interface 2 x RJ45 10/100Mbps Ethernet[...]

  • Page 10

    T ABL E 4: LCD I CON D EFINITIONS Icon LCD Icon Definitions Connectivity Status / SIP Proxy/Se rver Icon: Solid – connected to SIP Server/IP address received Blinking – physical connection failed Blank – SIP Proxy/Server not registered Phone Status Ic on: OFF when the handset is on-hook ON when the handset is off-hook Speaker Phone Status Ico[...]

  • Page 11

    G ETTING F AMILIAR WITH K EYPAD The BT–200 keypad is the sam e as a traditional phone, with additional feat ure functionality including speaker, menu keys, LCD navigation keys, and advanc ed feature keys which include h old, transfer, conference and flash. F IGURE 3: BT–200 K EYPAD I LLUSTRATION Navigation Keys Message Button & LED Menu and[...]

  • Page 12

    CONF Press CONF button to connect Ca lling/Called part y into conference FLASH Flash to switch between two lines SPEAKER Enable/Disable hands-fre e speaker mode SEND Press SEND to dial a new number or redial la st number dialed. Press send button to send a call immediately before “no ke y entry timeout” value expires MUTE/DEL Mute an active cal[...]

  • Page 13

    Grandstream Networks, Inc. BT-200 User Manual Page 13 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 P LACING A D IRECT IP-IP C ALL To place a direct IP to IP call, first off-hook, then press th e “MENU” key, then enter a 12-digit target IP address to make the call. If port is not default 5060, destination ports can be specified by using “*4?[...]

  • Page 14

    Grandstream Networks, Inc. BT-200 User Manual Page 14 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Blind and Attended Call Transfer BT–200 supports both blind and attended call transfer. Each is easy to use. Use bli nd transfer if you want to transfer a call without speaking with someon e first; use attended transfer if you want to speak with th[...]

  • Page 15

    Grandstream Networks, Inc. BT-200 User Manual Page 15 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 2. To delete entries when dial ing, press MUTE/DEL to delete the digit. 3. To send a call directly to voicemail (witho ut picking up the call), press MUTE/ DEL C ALL F EATURES The BT–200 supports an advanced call feature list including but not limi[...]

  • Page 16

    Grandstream Networks, Inc. BT-200 User Manual Page 16 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 C ONFIGURATI ON G UIDE This section of the BT–200 manual will help gui de you to configure your phone, either using the keyp ad or through the web interface. Examples of the web interfaces can be downloaded @ http://www.grandstream.co m/user_manual[...]

  • Page 17

    Grandstream Networks, Inc. BT-200 User Manual Page 17 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Menu Item Menu Func tions 5 Display “[5] dnS ” Press MENU to display the DNS address Enter new DNS address if DHCP is OFF Press ‘ ↓ ’ or ’ ↑ ’ to exit Press MENU to (save and) exit Must recycle power for changes to take effect. 6 Disp[...]

  • Page 18

    Grandstream Networks, Inc. BT-200 User Manual Page 18 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Menu Item Menu Func tions 10 Display “[10] Phy Addr” Press MENU to display the physical / MAC address. Press ‘ ↓ ’ or ’ ↑ ’ to exit. 11 Display “[11] ring 0” Press MENU to hear the selected ring tone, press ‘ ↓ ’ or ’ ↑ [...]

  • Page 19

    Grandstream Networks, Inc. BT-200 User Manual Page 19 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 T ABL E 8: K EYPAD B UTTON D EFINITIONS End User Password This contains the password to access t he Web Configuration Men u. This field is case sensitive with a maximum length of 25 characters. IP Address There are two modes under which the BT–200 [...]

  • Page 20

    Grandstream Networks, Inc. BT-200 User Manual Page 20 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Date Display Format Allow user to choose among the following three format s: 1. Year-Month-Day 2. Month-Day-Year 3. Day-Month-Year Display Account Name instead of Date If set to Yes, it will display the inform ation entered on Account Name field from[...]

  • Page 21

    T ABL E 9: D EVICE S TA TUS D EFINITIONS MAC Address The device ID, in HEX format. This is a very important ID for ISP troubleshooting. IP Address This field shows LAN IP address of BT– 200 Product Model This field contains the product model info. Software Version Program: This is the main software release. This number is always used for firmware[...]

  • Page 22

    Grandstream Networks, Inc. BT-200 User Manual Page 22 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 T ABL E 10: A DVANCED C ONFIGURA TION P AGE D EFINITIONS Admin Password Administrator password. Only administrat or can configure the “Advanced Settings” page. Password field is purposely left blank for securi ty reason after clicking update and [...]

  • Page 23

    Grandstream Networks, Inc. BT-200 User Manual Page 23 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Use Random Port This parameter, when set to Yes, will fo rce random generat ion of both the local SIP and RTP ports. This is usually nece ssary when multiple BT–200s are behind the same NAT. Keep-alive interval This parameter specifie s how often t[...]

  • Page 24

    Grandstream Networks, Inc. BT-200 User Manual Page 24 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Off-hook Auto Dial This parameter allows the user to config ure a User ID or extension number to be automatically dialed upon off-hook. Please NOTE that only the user part of a SIP address needs to be entered here. Th e phone will automatically appen[...]

  • Page 25

    Grandstream Networks, Inc. BT-200 User Manual Page 25 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Quick IP Call Mode Dial an IP address under the sam e LAN s egment by simply pressing the last octet in the IP address. In the Advanced Settings page the option "Use Quick IP-call m ode", is set to No by default. When this option is set to [...]

  • Page 26

    Grandstream Networks, Inc. BT-200 User Manual Page 26 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 User ID is Phone Number If the BT–200 has an assigned PSTN telephone nu mber, this field should be set to “Yes”. Otherwise, set it to “No”. If “Yes” is set, a “user=phone” parameter will be attached to the “From” header in SIP r[...]

  • Page 27

    Grandstream Networks, Inc. BT-200 User Manual Page 27 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 Enable Call Features Default is No . If set to Yes, Call transfer, Ca ll Forwarding & Do-Not-Disturb are supported locally. Disable Missed-Call Default is No . If set to Yes, missed calls will not be recorded for your review. Session Expiration T[...]

  • Page 28

    Allow Auto Answer by Call-Info Default is No . If set to Yes, auto answer depend s on the Call-Info in the SIP message. This feature needs the support of IP-PBX. Turn off speaker on remote disconnect Default is No . If set to Yes, the speaker will turn off, and the phone will go back to idle status, after the other party of the call hands up. Check[...]

  • Page 29

    Grandstream Networks, Inc. BT-200 User Manual Page 29 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 R EBOOTING THE P HONE FROM R EMOTE The administrator can remotely rebo ot the phone by clicking the “Reboot ” button at the bottom of the configuration menu. Once done, the web serve r will di splay a confirmation page to indicate that rebooting [...]

  • Page 30

    Grandstream Networks, Inc. BT-200 User Manual Page 30 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 U PGRADE THROUG H TFTP To upgrade firmware, the BT–200 can be configured wi th a TFTP server where the new code image is located. It is recommended to set the TFTP server address in eithe r a public IP address or on the same LAN with the BT–200. [...]

  • Page 31

    Grandstream Networks, Inc. BT-200 User Manual Page 31 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 NOTE for TFTP/HTTP Firm w are Upgrade: 1. When the BT–200 boots up, it will send TFTP or HT TP request to download configuration fi les. There are two configuration files, 1) “ cfg.txt ” and 2) “ cfg000b82 xxxxxx ”, where “000b82xxxxxx”[...]

  • Page 32

    Grandstream Networks, Inc. BT-200 User Manual Page 32 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 G LOSSARY OF T ERMS ADSL Asymmetric Digital Subscri ber Line: Modems atta ched to twisted pair coppe r wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subs criber) and from 16 kbps to 800 kb ps upstream, depending on line distance. AG[...]

  • Page 33

    Grandstream Networks, Inc. BT-200 User Manual Page 33 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 FQDN Fully Qualified Domain Name. A FQDN consists of a host and d omain name, including top-level domain. For example, www.grandstream.com is a fully qualified domain name. www is the host, Grandstream is the seco nd-level domain, and and.com is the [...]

  • Page 34

    Grandstream Networks, Inc. BT-200 User Manual Page 34 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 MTU A Maximum Transmission Unit (M TU) is the largest size pa cket or frame , specified in octet s (eight- bit bytes), that can be sent in a packet- or fram e- based network such as the Internet. The maximum for Ethernet is 1500 byte. NAT Network Add[...]

  • Page 35

    Grandstream Networks, Inc. BT-200 User Manual Page 35 of 35 Firmware 1.1.1.14 Last Updated: 12/2006 UDP User Datagram Protocol (UDP) is one of the core proto cols of the Internet protocol suite . Using UDP, programs on networ ked computer s can send short messages known as datagrams to one another. UDP does not provide the reliabilit y and ordering[...]