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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Grandstream Networks GXP2100, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Grandstream Networks GXP2100 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Grandstream Networks GXP2100. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Grandstream Networks GXP2100 should contain:
- informations concerning technical data of Grandstream Networks GXP2100
- name of the manufacturer and a year of construction of the Grandstream Networks GXP2100 item
- rules of operation, control and maintenance of the Grandstream Networks GXP2100 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Grandstream Networks GXP2100 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Grandstream Networks GXP2100, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Grandstream Networks service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Grandstream Networks GXP2100.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Grandstream Networks GXP2100 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Grandstream Networks, Inc. 1297 Beacon Street, 2nd Floor Brookline, MA 02446. USA T el : +1 (617) 566 – 9300 Fax: +1 (617) 249 – 1987 www .grandstream.com For W arranty and RMA information, please visit www .grandstream.com GXP2100 4-Line IP Phone Quick Start Guide[...]
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Page 2
The GXP2100 is not pre-congured to support or carry emergency calls to any type of hospital, law enforcement agency , medical care unit (“Emergency Service(s)”) or any other kind of Emergency Service. Y ou must make additional arrangements to access Emergency Services. It is Y our responsibility to purchase SIP-compliant Internet telephone s[...]
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Page 3
CONNECTING THE PHONE: 3 4 PHONE SETUP: T o setup the GXP2100, follow the steps below: 1. Connect the handset and main phone case with the phone cord. 2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable. 3. Connect the 5V DC output plug to the power jack on the phone;[...]
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Page 4
5 Congure the GXP2100 using the Keypad: 1. Make sure the phone is idle 2. Press the “MENU” button to access the keypad MENU to congure the phone. 3. Select MENU-> Cong, to congure settings for SIP Proxy , Outbound Proxy , SIP User ID, SIP Auth ID, SIP Password 4. Follow MENU options to congure the basic features of the phone. [...]